Thank you for the tip about children rates. Brilliant. Do you still have access to guest's history when you click the name? In my extranet names were never linked and I don't see this option at all.
Glad you found it useful! Yes I still have that feature. Are you checking on your desktop? It doesn't work on phone. Another question is where are you based?
Hi Dave. Thanks for the great tips. It was really helpful. I've just started about 1 month ago. Guests don't seem to be leaving reviews. Is there anything I can do which encourages guests to leave a review? Thank you
Reach out to them and say you're a new business and you'd really appreciate it if they'd leave you a 5 star review. Explain how important reviews are to new properties and that you'll offer them a 10% discount on any future stays if they book direct.
@@davecordnerairbnbcoach Thanks Dave. I do message them, but never thought of offering them an incentive. Going to try that going forward. Thanks for your help 👍
Thanks for your tips, they are helpfull. If you list 2 apartments as a group listing how to teilor automatic scheduled messages to particular apartment? Like the key box code is different for each apartment.
Thanks for watching! I don't believe in sending key safe codes in automated emails. The reason is that if a booking comes in that you are not happy with and need to cancel, the key safe code can be automatically sent to the guests before you have a chance to cancel it. This leaves you at risk.
![สาวเมืองเพชร - ธีเดช ทองอภิชาติ [Official MV]](http://i.ytimg.com/vi/kEt7F9PvO3I/mqdefault.jpg)
Thank you for the tip about children rates. Brilliant. Do you still have access to guest's history when you click the name? In my extranet names were never linked and I don't see this option at all.
Glad you found it useful! Yes I still have that feature. Are you checking on your desktop? It doesn't work on phone. Another question is where are you based?
Hi Dave. Thanks for the great tips. It was really helpful.
I've just started about 1 month ago. Guests don't seem to be leaving reviews. Is there anything I can do which encourages guests to leave a review?
Thank you
Reach out to them and say you're a new business and you'd really appreciate it if they'd leave you a 5 star review. Explain how important reviews are to new properties and that you'll offer them a 10% discount on any future stays if they book direct.
@@davecordnerairbnbcoach Thanks Dave. I do message them, but never thought of offering them an incentive. Going to try that going forward.
Thanks for your help 👍
Thanks for your tips, they are helpfull. If you list 2 apartments as a group listing how to teilor automatic scheduled messages to particular apartment? Like the key box code is different for each apartment.
Thanks for watching! I don't believe in sending key safe codes in automated emails. The reason is that if a booking comes in that you are not happy with and need to cancel, the key safe code can be automatically sent to the guests before you have a chance to cancel it. This leaves you at risk.
Hi Dave. Would a group listing work for 2 different properties that are 5 mins walking distance from each other
We have done this. It does work but guests can get confused as there can only be 1 address on the listing.