Professional freelance graphic designer shows you how to talk to a client; An real sales call!

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  • เผยแพร่เมื่อ 13 ก.ค. 2020
  • If you're a freelance designer and have troubles talking to clients, use this entire sales from start to finish as a call a reference. This is how I talk to clients and I gave away my commission to show you how!
    Besides just being good at a skill, learning how to speak with clients is a top notch skill that will help you earn more money. It's all about maximizing your commissions and I'll show you some tips and tricks that I use to earn more from each of your projects!
    Through the entire sales process, I will highlight key important sales strategies and concepts that I use to navigate my way through the call. It's important to be comfortable with these ideas and be sure to practice a lot because closing deals is hard and can't be learned overnight!
    Furthermore, I will show you the entire process of how I designed her logo and business cards.
    I'm showing you this because this is something I've learned from my own trial and errors. As an entry level freelancer, I wish I had more advice when it came to the sales aspect of my business. Hope everyone here can learn something from this!
    Subscribe for More!: / @generalistmao9304
    Share this video with a friend: • Design Faster, Make Mo...
    Watch next: • Professional Designer ...
    Recommended Playlist: / @generalistmao9304
    Let’s connect:
    Instagram: / generalistmao
    LinkedIn: / patrick-mao-59308b33
    Website: www.patmao.com/
    Recording Equipment:
    Sony A7riii:
    tinyurl.com/ybyukhwx
    Sigma FE 35mm 1.2:
    tinyurl.com/ycduhb3a
    Rode Video Mic Pro:
    www.rode.com/microphones/video...
    Programs for Designing stuff:
    Adobe Illustrator:
    www.adobe.com/products/illust...
    Adobe Photoshop:
    www.adobe.com/products/photos...
    Adobe Premier:
    www.adobe.com/products/premie...
    Music:
    audiio.com/yellen/the-yellen/...
    audiio.com/browse?search=kidp...
    Stock Video:
    www.storyblocks.com/

ความคิดเห็น • 114

  • @DynesiusGaming
    @DynesiusGaming ปีที่แล้ว +36

    As a up and coming freelancer who's afraid to get his feet wet, this video actually helps so freaking much. I've always imagined what may go wrong during a phone call with my first client and if I will ever say something wrong that might steer them away, but the way you handle this client was very insightful. And the design process you went through really helps visualize how much work you had to put in.
    Excellent video and I'm so happy for the client. Subscribed and can't wait to see more content!

    • @user-hz5mk8iu5j
      @user-hz5mk8iu5j 14 วันที่ผ่านมา

      How did your client call go, hope it went smoothly 😊

  • @artemistadjiki5820
    @artemistadjiki5820 4 ปีที่แล้ว +59

    Love this! So happy with your business platform. You made it so easy.

    • @generalistmao9304
      @generalistmao9304  4 ปีที่แล้ว +11

      Thank you so much! I couldn't have done this without you! Good luck to your business!

    • @dwaynedavidresponte
      @dwaynedavidresponte 5 หลายเดือนก่อน

      😊😊😊😊😊😊😊😊​

  • @AnaH18123
    @AnaH18123 หลายเดือนก่อน +1

    Fantastic video! I learn so much, great insight. And I think it was so nice of you to offer to do it for free considering all the work and effort that went into it

  • @vg___
    @vg___ 5 หลายเดือนก่อน +1

    What a way to turn this around at the end! Knowing how much work is put into the business cards alone is crazy, not to mention the logo. Goes without saying that your designs are 🔥🔥🔥🔥

  • @owenrobinson3218
    @owenrobinson3218 2 ปีที่แล้ว

    Thank you for sharing your process!

  • @muhammadehsan2184
    @muhammadehsan2184 10 หลายเดือนก่อน +3

    Don't know why YT recommended such a great video after 3 years, this was the content that I was looking for.
    Thanks for sharing this valuable content. ❤

  • @saeeda.2652
    @saeeda.2652 2 ปีที่แล้ว

    This is so helpful dude, really appreciate your effort

  • @williammccormick3787
    @williammccormick3787 5 หลายเดือนก่อน

    Thank you so much for making this!

  • @MFealge
    @MFealge 8 หลายเดือนก่อน

    Thank you so much for this!

  • @alisonwayland6057
    @alisonwayland6057 2 หลายเดือนก่อน

    Talking to clients, when getting to the cost aspect, has always freaked me out. I was always afraid of being too low or too high. Asking the client what their budget is has greatly helped in the freak out department. Thank you, and please post more videos like this.

  • @CousinKenney
    @CousinKenney 2 ปีที่แล้ว

    Fantastic video! This deserves way more views

  • @christelsanoy5976
    @christelsanoy5976 11 หลายเดือนก่อน

    Love this

  • @CristaAnders
    @CristaAnders ปีที่แล้ว

    Thanks for sharing. Great video.

  • @Chris-xk9op
    @Chris-xk9op ปีที่แล้ว

    Thank you for your transparency this is a great resource

  • @DalenaT
    @DalenaT ปีที่แล้ว +1

    Thank you for this, super helpful!!!

  • @Nickporter17
    @Nickporter17 ปีที่แล้ว

    Thanks so much for doing and sharing this! You deserve way more views and subs!!

  • @Noritoshi-r8m
    @Noritoshi-r8m 6 หลายเดือนก่อน

    Helped a lot,many thanks.

  • @apooban
    @apooban ปีที่แล้ว +1

    I just came across this! This is amazing 🌼 Thank you so much!

  • @favdesigns4341
    @favdesigns4341 ปีที่แล้ว

    This is so helpful... Thank you so much

  • @austinread8048
    @austinread8048 ปีที่แล้ว

    Super helpful video, Thank you!

  • @ferguspitcher7911
    @ferguspitcher7911 11 หลายเดือนก่อน

    Super helpful dude!

  • @tomisinsalu65
    @tomisinsalu65 ปีที่แล้ว +1

    This is amazing content for freelancers. You gained a new subscriber!

  • @deborahgwinn5681
    @deborahgwinn5681 3 ปีที่แล้ว +1

    Love the video. Very good and helpful. Thank you

  • @festusappiah8716
    @festusappiah8716 6 หลายเดือนก่อน

    I've gained insights, you're good.

  • @Kgbxyle
    @Kgbxyle ปีที่แล้ว

    2 years old, still relevant! good video

  • @karinabrandenburg8425
    @karinabrandenburg8425 ปีที่แล้ว +2

    I struggle with this. Thank you for providing some structure! You are so appreciated and valuable to us! 😊

  • @merrychristyrona4960
    @merrychristyrona4960 ปีที่แล้ว

    thank you

  • @maopheakdey4908
    @maopheakdey4908 ปีที่แล้ว

    I love this video so much.

  • @johnreybacani6949
    @johnreybacani6949 7 หลายเดือนก่อน +1

    This is Gold, dude! 🎉

  • @ojimendoza713
    @ojimendoza713 ปีที่แล้ว

    Great video!!🙌🏽🤍

  • @sleepypanda2907
    @sleepypanda2907 ปีที่แล้ว

    Great video! I have a new client call tommorow and this video just did it for me!!!

  • @meowmi1130
    @meowmi1130 9 หลายเดือนก่อน +4

    Thank you for being so transparent and giving out all the tips on the sales process. A lot of us are good with our work but bad with the sales part. This is really helpful.

  • @abbiekila4294
    @abbiekila4294 ปีที่แล้ว +5

    I love this bro. It gives me a clear idea of how to talk to clients.
    I would appreciate it if you create more of that.
    Great job!👍

  • @tazeem357
    @tazeem357 4 หลายเดือนก่อน

    You did really well man❤️❤️❤️❤️❤️❤️❤️

  • @ecaterinanistor9387
    @ecaterinanistor9387 2 ปีที่แล้ว

    very informative video 😄

  • @amypeebles4260
    @amypeebles4260 2 ปีที่แล้ว

    This video is a LIFESAVER!! Thank you, thank you, thank you, thank you!

  • @dead.eyes.4544
    @dead.eyes.4544 11 หลายเดือนก่อน +1

    Wow u do all the things free❤

  • @dave.thesage
    @dave.thesage 22 วันที่ผ่านมา

    This was so cool!

  • @la_sarito
    @la_sarito ปีที่แล้ว

    This is SO HELPFUL... You have no idea... and I am beyond thankful...

  • @jordananibe5051
    @jordananibe5051 ปีที่แล้ว +4

    This is the kind of content I love seeing.... Thanks for this, it actually fixes a lot of things I've been struggling with In client calls

  • @mitcheltonymusika6118
    @mitcheltonymusika6118 2 ปีที่แล้ว

    Thank you 🌼.

  • @mrs.stromroom1428
    @mrs.stromroom1428 2 ปีที่แล้ว +1

    Fabulous video! We are discussing client communication in my graphic design class right now.... just found the perfect video to show my students! Thanks for sharing your work! (I teach graphic design at a local public high school!)

  • @pewpewbang9009
    @pewpewbang9009 ปีที่แล้ว +2

    This is amazing content. Self-taught freelance and this really helped me a lot. Thank you for this.

  • @anushkaranjan8745
    @anushkaranjan8745 2 หลายเดือนก่อน

    Wow really helped me

  • @Yosredesign
    @Yosredesign 2 ปีที่แล้ว

    Brother 💖💖💖💖, thank you so much for this wonderful effort... It's been a long time since I've been looking for someone to do something like the one you did. I am very grateful to you, my friend, and I wish you more success and excellence and lots of money Thank you very much.

  • @elboukhariachraf7716
    @elboukhariachraf7716 ปีที่แล้ว

    I like The video brother keep going !

  • @TyomaTorbin
    @TyomaTorbin ปีที่แล้ว

    super cool and helpful video and call and process! cheers bro!

  • @divyanshusinghal177
    @divyanshusinghal177 10 หลายเดือนก่อน

    Oh man I have been searching for this for 2 days straight, thank you very much.
    It takes guts to share these things and you did man and that is for free.
    Appreciate you man.

  • @untitled7855
    @untitled7855 ปีที่แล้ว +1

    actual godsend video. got a client and this was there to help me mentally prepare for the interaction. thank you sir

  • @oluwatimilehinodunlami9270
    @oluwatimilehinodunlami9270 6 หลายเดือนก่อน

    Thanks Patrick!

  • @specsNsarcasm
    @specsNsarcasm ปีที่แล้ว

    thankyou this helps

  • @ScreamOnScreen
    @ScreamOnScreen 2 ปีที่แล้ว +1

    This was so helpful thank you for uploading. You were so good explaining the worth and proper value of the project and also setting boundaries. I think you could sell me my own foot if you tried, very professional and smooth.

  • @emmanuelirabeshi6279
    @emmanuelirabeshi6279 ปีที่แล้ว +4

    Wow! Great content. These have always been my problem: Pricing, pre-part-payment, and getting the clients to give me more clues as to what they want. Thank you so much!

  • @RaqueLeitao
    @RaqueLeitao 7 หลายเดือนก่อน

    You've just hit it! This kind of video is an excellent idea. It is of great help! Thank you so much!

  • @baturedesign
    @baturedesign ปีที่แล้ว

    Watching this after 2 years.. gives me so much value. Thank you so much!
    Love your workflow and I sure have learnt a lot! 🔥🔥❤️❤️ Forever subscriber.

  • @mrsfanni
    @mrsfanni ปีที่แล้ว

    omg so so helpful! I am just starting out and it helps so much to know how this is done! thanks for making the video and I will check out more!

  • @MARKSMANGAMINGisLIVE
    @MARKSMANGAMINGisLIVE 3 หลายเดือนก่อน

    What an amazing video man. Thank you so much for this. Respect

  • @rayane5853
    @rayane5853 ปีที่แล้ว

    Mate, this is amazing. I just started doing some freelance work and I had no idea how to do it. This video is so helpful

  • @__Rohitrawat
    @__Rohitrawat 7 หลายเดือนก่อน

    I am watching this while replying to my first client messages.

  • @fatimahlou9752
    @fatimahlou9752 9 หลายเดือนก่อน +1

    This video is gold!! I'm extremely thankful for this whole process and your transparency with us as well as with the client. I honestly struggle a lot to communicate my boundaries with clients and since I'm only in the beginning of my journey as a freelance designer this is enormously helpful, thank you!

  • @tugcebkm
    @tugcebkm 5 หลายเดือนก่อน +1

    This was very helpful, made my notes. Thank you for this!

  • @areekaamjad486
    @areekaamjad486 11 หลายเดือนก่อน

    So far a really good content for beginner's. It actually boosted me for just going into real client work.

  • @boutaalaeddinekhalil2652
    @boutaalaeddinekhalil2652 ปีที่แล้ว

    This is the awesome video about logo design I have ever watched , I learnt many thing from you thank you

  • @east-wj8xq
    @east-wj8xq 2 หลายเดือนก่อน

    Very helpful! Thank you to both of you for showing allowing us to see this!!

  • @sagethecosmic
    @sagethecosmic 4 ปีที่แล้ว +1

    I love these sort of videos, and I've never seen the freelance graphic designer perspective. TY!!!

    • @generalistmao9304
      @generalistmao9304  4 ปีที่แล้ว

      Glad you like them! I just checked out your page and it's really soothing content! Subbed!

  • @lobsterladyyy
    @lobsterladyyy 4 ปีที่แล้ว +12

    These are great advice Super helpful! It definitely sounded like she got more and more comfortable talking to you the more you guys talked!

    • @generalistmao9304
      @generalistmao9304  4 ปีที่แล้ว +1

      Thanks Yen! The most important thing for a successful sales call is for them to be comfortable! Its a segway towards great business!

  • @shriefallam8866
    @shriefallam8866 2 หลายเดือนก่อน

    The way you handled the negotiations for money is pretty cool I am not going to lie!

  • @hachikaizen
    @hachikaizen 3 หลายเดือนก่อน

    Thank you so much for this! I've always wondered how these kinds of calls go as im still a beginner and kinda nervous for calls haha, but this helps out so much

  • @UditJhalani
    @UditJhalani 8 หลายเดือนก่อน

    you earned more than money on this. glad founded this ♥😀

  • @Presiustajah
    @Presiustajah 11 หลายเดือนก่อน

    This video is slept on but you did this as good as Dan Loc or Chris Do! Very good.

  • @Saissh7
    @Saissh7 หลายเดือนก่อน

    I am gonna do my first call today. And it will be a video call. I am logo designer and a freelancer. I was clueless of how I gonna defend the pricing strategy. But out of nowhere you video comes into recommendation!
    I got to learn something new.

    • @rlphnblza
      @rlphnblza หลายเดือนก่อน

      How was it?

    • @Saissh7
      @Saissh7 หลายเดือนก่อน

      @@rlphnblza It was too good. But I cancelled the deal as I did not match their deadline. They wanted 1 logo and 12 posters in 2 days ☠️.

  • @machogwapito3095
    @machogwapito3095 5 หลายเดือนก่อน

    This is underrated video can't believe this is free, Theory lessons + Actual experience is really complete detailed solution for us, Thank you! God Bless!

  • @GORILLA00
    @GORILLA00 ปีที่แล้ว

    I would say "you made my day", but it's almost 3:00am, so you made my night, duuude!
    I should change my targeted clients, cities and even country, cuz here in the middle east I can barely find a good client, and since my graduation in 2018, I didn't get any good client that would pay me over 200$, and they were very few clients, you can even count them on your hand!
    and I just want to add that I'm currently living the most depressed time in my life with almost everything around me, and I was searching everywhere on youtube for some videos to show me how to deal with clients, which appears to be that your way is easy and very close to what I do, too!
    thank you again, my friend, I know this is a long comment, but it was real and from my heart.
    Ragheb W Maidour
    Graphic Designer.

  • @Bianca-jn4yj
    @Bianca-jn4yj 4 ปีที่แล้ว +2

    Suuuper helpful 👏

    • @generalistmao9304
      @generalistmao9304  4 ปีที่แล้ว +1

      Thanks Misty B! Keep up the good freelancing work!

  • @alitawfik8517
    @alitawfik8517 ปีที่แล้ว

    Loved the video thanks for sharing!! Where’d you get the illustrations from?

  • @Orlando_Saa
    @Orlando_Saa 7 หลายเดือนก่อน

    Hey! I just wanted to thank you a lot for this piece of content you made. I've been looking for the full process a designer goes through with a client, from the first approach. So I can prepare my own process for the first and the consecutives clients. I didn't find it until now, this is very helpful for me, thank you so much!

    • @generalistmao9304
      @generalistmao9304  7 หลายเดือนก่อน

      Glad I could help! Goodluck on your freelance journey!

  • @mbonisindhlovu6682
    @mbonisindhlovu6682 9 หลายเดือนก่อน

    Subscribed✔️

  • @garbagemail9089
    @garbagemail9089 3 ปีที่แล้ว +1

    Amazing Man!!
    Thanks!

  • @amaycieng_
    @amaycieng_ 6 หลายเดือนก่อน

    I hope you continue your content, just subscribe!

  • @getfit9058
    @getfit9058 ปีที่แล้ว

    Very inspiring video
    Please can you do a video of how you get this clients🙏🙏

  • @skyrider4789
    @skyrider4789 2 ปีที่แล้ว

    The value of what you created was much higher than what she was willing to pay.
    You went above and beyond by gifting the project, which is unsustainable, but if it's helped you get clients, subscribers, and satisfaction, great.

  • @SayQuin
    @SayQuin 2 หลายเดือนก่อน

    That’s amazing I’m really aspiring to reach that point, and I would love if you could give me some tips because I’m trying to start up free lancing and I am pretty okay with illustrator.so anything would help.

  • @fridaydaniel431
    @fridaydaniel431 ปีที่แล้ว

    Awesome work bro😎👍, shoulda sent me the money tho🤧

  • @Lightflames85
    @Lightflames85 10 หลายเดือนก่อน +1

    If you wanted to streamline the process then having some premade forms of commen questions you ask people you work with would help. Also a step by step guide of things you need from the client. Then how payment works. You get started and you send them how your process is. Guide them throw the process. You should have done this on the website to some extent but you go down to the details. Then you send a business package with your logo on it and the forms inside with links to your members area. Then you put all the information into a server and cast it back into the client area on your webpage and then having all the information at one place. Sure it take some to setup but hopefully you will never have to waist time again other then optimizing the process to the point you never have to explain this shit again. Also hitting the client with a quistionare at the end of what you can improve in the process really helps with retaining clients.

  • @pixelGstudio
    @pixelGstudio 8 หลายเดือนก่อน

    Woow. ❤

  • @hazeemfernandez4640
    @hazeemfernandez4640 ปีที่แล้ว

    New subscriber here

  • @iami0
    @iami0 ปีที่แล้ว

    This ep suppose to has a page pose on somewhere or book so I could easily re-learn or chew on or go through in the future. Could you make it happened?

  • @GrooveYouVerse
    @GrooveYouVerse 7 หลายเดือนก่อน

    Question. Is the $1000 package your true pricing, or the buffer ( based on her budget ) to mature it sound like you’re meeting half way and making it sound like a deal?

  • @menardarenas448
    @menardarenas448 ปีที่แล้ว

    is your cap LRG?

  • @notcollyn6633
    @notcollyn6633 ปีที่แล้ว

    I am really curious as to why you don't send the source files with them

  • @meetmeonthe50
    @meetmeonthe50 ปีที่แล้ว

    Surprised she didnt choose the two top left mockups

  • @clarkabella177
    @clarkabella177 ปีที่แล้ว

    no more upload?

  • @ABbrandarchitect
    @ABbrandarchitect 2 ปีที่แล้ว

    I could kiss you. Thank you for this video. God sent

  • @prajwalshahane1176
    @prajwalshahane1176 2 หลายเดือนก่อน

    How to talk with client !

  • @mellenix
    @mellenix 8 หลายเดือนก่อน

    $150-$300 for a logo... sheeeesh!

  • @phantomgamer1343
    @phantomgamer1343 ปีที่แล้ว

    What is that intro 😂

  • @inilegnam
    @inilegnam 8 หลายเดือนก่อน +1

    STOP LOWBALLING YOUR SERVICES

  • @sadepennbrook
    @sadepennbrook 5 หลายเดือนก่อน

    Terrible idea. This situation had a good outcome because the client was agreeable and understanding. But NEVER EVER in a million years record someone without their initial consent. Meaning, they must understand, exactly at the initial encounter, that this conversation is being recorded. Not only is it illegal in some states to not disclose, but you risk litigation even in states where the law is more open-ended about one party consent because the law leaves it up to the individual to decide if they were harmed in anyway. And get this, the law doesn’t care if you published it or not. Any individual has a reasonable expectation of privacy. Ignorance is completely unforgivable.

    • @3883djkdkdkdk
      @3883djkdkdkdk 3 หลายเดือนก่อน

      You seem to think that they will incur legal expenses and take him to court over this matter, investing their time and energy. However, I’m confident he’s intelligent enough to be aware of what you've mentioned, yet nothing will happen because it’s not a significant issue

  • @by.antonioarevalo
    @by.antonioarevalo 10 หลายเดือนก่อน

    I know this is 3 years old, but I really loved the process. It basically the same as mine, but having to watched this makes my flow much more smoother! thanks for the tip!

  • @bhootfmnewemailstory
    @bhootfmnewemailstory 3 หลายเดือนก่อน

    what's going wrong with you man? why you are using background music ? is it titanic movie's romantic scene?