Thanks Larry - I have raised this with Atomstack and they have suggested that I create an affiliate link - so just waiting on approval - you can always head to the product page atomstack.com/products/atomstack-ace-pro-v2 and see what offers they have - I apologise for the inconvenience - I have been assured the 20% discount code works - so if it is any different please let me know
I have 2 atom stack products m100 that had a missing power supply and a MR20 20w fiber laser come faulty worst products ever, and there got the worst customer service spent $5000 have e85 table and all the stuff "lol you get a free product" I could not even get a replacement control board. I have taken them to ACCC equal to FTC. I would not promote this company ever. spent over 6 weeks in chats and ended up reverse engineering the product and fixed it myself as they would not tell me nothing did not offer repair, refund or replacement warranty not worth the paper its written on.
@@mrcraftsmith Thing with Atomstack is you can only buy some parts and some control boards. You can not buy a replacement e85 control board also the m100 has a booster control board that you can not buy replacement for if it dies leaving the m100 with only 70% output if it if booster board fails. The Wiring extension harness you can not buy from them, basically if something fails, you can not buy a lot of spares, you can not even buy spare motors. The company atomstack will not tell you what you need to fix it as well. In the case of this system 24w diode, if it come faulty... there is no control board for the system to buy if the unit come faulty like mine. You will find you can not buy replacement parts that are compatible for the 24w diode laser. I was lucky that they built the MR20 on old x20 control board hardware so i was able to fix it myself.
Sprinter. You learnt so much more by having to learn how to fix things (as frustrating as it is) you know 60% more than regular laser engravers. I've pulled my machine apart and put it back together for fun. I have learnt a lot.
My atomstack is out of sync with engraving and cutting. Would there be a fix for this issue.
Hi Eric - that's a bit difficult to diagnose without more detail
Link doesn't work
Thanks Larry - I have raised this with Atomstack and they have suggested that I create an affiliate link - so just waiting on approval - you can always head to the product page atomstack.com/products/atomstack-ace-pro-v2 and see what offers they have - I apologise for the inconvenience - I have been assured the 20% discount code works - so if it is any different please let me know
Code doesn’t work
Thanks for letting me know - I apologise - I will reach out to my contact at atomstack to provide a valid link and code
I have 2 atom stack products m100 that had a missing power supply and a MR20 20w fiber laser come faulty worst products ever, and there got the worst customer service spent $5000 have e85 table and all the stuff "lol you get a free product" I could not even get a replacement control board. I have taken them to ACCC equal to FTC. I would not promote this company ever. spent over 6 weeks in chats and ended up reverse engineering the product and fixed it myself as they would not tell me nothing did not offer repair, refund or replacement warranty not worth the paper its written on.
Sounds like you had a bit of a rough trot with them - sorry that has been your experience - this is my first Atomstack product and I can't fault it
@@mrcraftsmith Thing with Atomstack is you can only buy some parts and some control boards. You can not buy a replacement e85 control board also the m100 has a booster control board that you can not buy replacement for if it dies leaving the m100 with only 70% output if it if booster board fails. The Wiring extension harness you can not buy from them, basically if something fails, you can not buy a lot of spares, you can not even buy spare motors. The company atomstack will not tell you what you need to fix it as well. In the case of this system 24w diode, if it come faulty... there is no control board for the system to buy if the unit come faulty like mine. You will find you can not buy replacement parts that are compatible for the 24w diode laser. I was lucky that they built the MR20 on old x20 control board hardware so i was able to fix it myself.
Sprinter.
You learnt so much more by having to learn how to fix things (as frustrating as it is) you know 60% more than regular laser engravers.
I've pulled my machine apart and put it back together for fun. I have learnt a lot.