NSI.V02.Service Experience Mapping and Blueprinting

[@jaygolds46]

I don’t think the internet has realized you can get a PHD on TH-cam..thanks for the gold 🙌🏾

[@PauloRicardo-bw5pi]

Very functional Sr. Krishan. I loved to use it on my project.
Thank you for the great lesson.

[@lynesesarazen3066]

Thank you for explaining the differences between these two concepts.