Looooove how thorough your reviews are - which is why I can’t wait for your backpack to be made! The black on black is great on this bag, so military can wear it, but I do see the main compartment being a pain. Sort of why I donated my AER tech bag….it had no give….a little too tight.
Oh man, glad he reviewed the cordura. I bought the first gen with the previous material, and then bought the new cordura version for my GF. We can't stand the Cordura. It picks up dirt, lint, hair, etc so easily and always looks dirty. Extremely disappointed. Probably won't buy anything from black ember anymore. FYI i also own the modular from a few years ago. Great backpack too!
Probably the best review of this bag I've found. Others haven't gone into detail as you as far as the personal experience. Thanks. Considering this or the aer flight pack 3
Thanks so much! I think I would take this over the Aer Flight Pack 3 if I just wanted a great EDC. But i did a ton of weekend / business travel every weekend as well then the AFP3 would be my pick
I considered getting a Black Ember bag due to how similar they look to Aer products. I got the Aer x Ministry of Supply Lunar Pack and am so glad that I did.
I just got this bag today the materials and craftmanships are top notch. The tech compartment is a great idea but in practice its very limited in things that you can put in there. The pockets are quite small and not very deep. Practically you could only put a few very thin gadgets and cables and thats it. As for the other compartments its quite spacious especially the front pocket. You could put tons of stuff in there. Even a text book and some extras. One compartment that I find unreasonably large is the laptop compartment. Its a full 3 inches thick of space just for the main laptop. I could literally fit not one but THREE Macbook airs in there. Plus an ipad on the front laptop compartment. Its just crazy. I would prefer them to make it accupy just half the thickness and leave more space in the middle of the bag so I could pack more clothes and stuffs.
Great review. I love Blackember, but just like on the tks sling I did not like the tech accordion pocket. To me it felt very specific on what you can load inside eg. Apple products that are slim (airpods, magic mouse). Anything thicker does have problems in my experience. Other than that I really like the bag.
100% agreed. As an Apple fan boy I loved the accordion cuz it perfectly fit all my gear. But it’s not a feature that everyone will like by annyyyy means
I've thought about this bag but went with the dsptch day pack organization is minimal, nothing a pouch can't fix. Comfortable bag plenty of space inside,
Yes soon! They were difficult and time consuming to shoot so we had to cut them for a while but we are bringing them back (for select reviews) very soon
Looks super nice and clean! I hope the materials are the same quality as the TKS, loved it!! Dose it keeps it form when it’s half empty? If you place a water bottle on the front compartment dose it work with the tech pouch? Any plans for the Citadel R2 review ? Love your channel and looking forward to your backpack.
Thanks Amir! - it does not really, especially if the tech kit is full then it closes in on itself - not sure :/ - no citadel review in the pipeline for the next few months - hopefully before 2023!
Great bag, great review, great...well...everything here as usual. Hey, Aaron, can you take this 18L backpack and fix a couple of things on it (that you noted here) and then use that as the model for the pack you are creating? I wouldn't mind if you had some colors other than black and some kind of external bottle pocket, too. I've got pets and live in a city so I wouldn't mind a little coating to help with the dust & hairs, too, btw.
Appreciate that Nathan and yes I’ll absolutely be doing that. The new pack I am developing will not be in black and it will definitely have an exterior water bottle on it. I haven’t picked the new materials yet but my goal will be to make sure they are as little of a hair-magnet as possible 💪🏾
Do you know if they even still make this bag? For the past few months on the site this bag has been sold out and it isn’t even listed under the collections they sell. It seems odd for a company to release such a hyped up bag then stop production a little under a year after its initial release. I was hoping to be able to grab this in one of the new orange or blue colorways but no luck.
I don’t have any insider information, but my guess would be that you’ll see this bag restocked at a certain point soon-ish. You could always reach out to their customer support - I’d love to know what they say
Great video, nice bag! It’s very sleek. Love the front pocket (I’d probably put a water bottle there). Love the tech pouch inside. The back straps look comfortable and I LOVE the dangling straps solution (that’s a dealbreaker for me I absolutely Hate that). A little pricey but that’s the price of quality. I’m definitely considering adding this to my bag collection.
Bought the citadel, supposed to be waterproof and superior bonding between layers… i have layer separation in so many areas is just unusable. it peeled off after a couple of years of use. So much for lifetime warranty, they basically said i could try repair with glue. With Glue!! Almost 375£/400£ worth of backpack, and now i’ll throw in the bin. Sorry but had to report somewhere…
damn that is surprising - I respond to every comment on this channel and this is the first time I've heard something like this from Black Ember products.
Appreciate that Mitchell! I agree that there are some aesthetic similarities between Aer and Black Ember but I think the bag feels and works completely different
I was always a extern water bottle dude but my mind changed after the Goruck Guerilla GR1 and the Evergoods Phoenix. Now it's nice to have but no deal breaker anymore.
Hopefully soon! I’m in conversation with them about it. Email them and let me know you want me to do a review, maybe it’ll push them to send it to me lol
to me, yes, but to other, maybe not. It's all about personal taste, and my taste feels like this has a bit more of a 'goth' vibe than Aer... but I still love it!
@@Nomads.Nation That's good to know, definitely hard to get a sense from just photos/videos. The zipper pulls are definitely a big aesthetic difference I notice. I'll have to check out the Aer products more.
I just bought a new Firge since I was happy with an older backpack of this brand, but ibstead if the model shown in pictures, which was in a gummy fabric finish like the other one I use, it came completely different. I asked to exchange it since it is not compliant to the sales page images, and they said they changed the fabric and that’s it. But if you buy on line you trust the pics and its not fair to send a different product. I loved my old one I gave my boyfriend and now I am just disappointed. Its not right to be sent a different product and be ignored, like it was my fault for their mistakes. I am not happy, feels like a scam. If you change the product, just SHOOT NEW PICS. Is it that difficult? Don’t blame a client that trusts your pics, please. Its bad.
I've never been a fan of sticking water bottles inside bags, especially tech bags. It's like an invitation to disaster. Having said that, I'm not a big fan of walking around with water bottles so not having water bottle slots on the outside isn't a deal breaker.
Black Ember have high quality of material and stylish but it always have some iusses when people are using it. Like you sad that the tech compartment will be corrupt if you fill it full and the design just like a TKS + normal backpack (Not cool for me), also exterior is dirt magnetic. Magnetic key holder maybe the only thing i appreciate. So now i basically just looking for something building by cordura or x pac. Sorry for Black Ember Fans but it's not for me. (I tried and sad)
to me, Black Ember should be considered one of the "big dogs" - at least in terms of quality. Their designs aren't for everyone (in fact, they drive some ppl crazy) but in terms of quality they are the cream of the crop
Aron i was looking the modern dayfarer active sling ( the big one) and its seems like the perfect big sling that can go on of the cons of the boundary supply sling . Let's check it and tell me what u think about it
Bruh, I’m not putting my phone in the unsecured front pocket of ANY backpack. Some packs have some less obvious front stash pockets. This bag ain’t one of them. My phone is going inside the bag.
@F L so you are saying that I should weigh it and measure it myself? Interesting idea actually... it's a way to double check the legitimacy of the specs
Well love your review keep it up. Yeah I agree with u I love the tech pack as well but it would be perfect if it's removable. Lets face it most of us are bag wh*re hahaha we like to switch from bag to bag.
When I see this bag I think one thing.... how its possible that a moderndayfare backpack suppose to be less big in litres... in the modern dayfarer you can put this backpack 🤣 otherwise I love the tech compartment inside a backpack but I hate the water bottle inside the backpack... in this I will hate it ! Its under the tech compartment it's impossible to drink something when you walk around a big city
I've seen comments that the Black Ember 22 and 26 are actually smaller in volume than the name/website claims. I think someone said that the Shadow 26 is more like a 20-22 L bag.
Great review site. Bad product. I ordered a Black Ember bag. It arrived with the strap clasp backwards and broken. I sent photos to them, along with a request for an exchange or refund. They literally have ignored me after 7 emails and 3 VMs for them. The website says all returns have to be pre-approved by them via email first. So, I am following their instructions, but crickets from them in response. Bad enough they sent a new product with a major defect, and even worse that they will not make it right. I now have to open a claim with my credit card company, and they say they'll contact Black Ember for me. Buyers, beware. Save yourself the grief, and buy a bag elsewhere.
I'm loving this bag, I really need yall to go get a 17in laptop or a piece of wood and cut it down to a 17in laptop size so I can see how how snug of a fit it is lol. If I could have a smaller laptop I would but it's what they issued me :/ #firstworldproblems
@@Nomads.Nation lol ok when you get a piece of wood with HP spray painted on it you'll know what its for. You guys are the best. keep up the awesome reviews!!!
It seems so boring, design-wise. This looks like the design of someone who heard about 100 backpacks but had never seen one in real life. It seems so archetypally boring.
I think I can agree with you aesthetically - it’s sort of a basic looking black urban pack. But I disagree from a UX perspective. It feels very fun/different/interesting to use day in day out
Most of weather-proof bags are boring in design: less stitches to seal, less places where water can stay. This bag literally may keep things dry for hours under very heavy showers, if not waterfalls). By the way, Aaron you might have mentioned this: it’s not just water-proof zippers, its parts not just stitched together, they are glued/sealed
i have never met anyone in my life that carries a water bottle. i dont get why manufacturers take that in to considaration.. whe are commuting to work with these bags. there is basically waqter everywhere. 0 need to carry one. for hiking and trail bags i understand but for bags like this its just stupid..
Interesting! If there’s one thing I’ve learned answering every comment in this TH-cam channel over 3+ years it’s that this community LOVES carrying their water bottles… and so do I! Hydration on demand is awesome, plus wasting single-use plastic bottles is never ideal. Give it a try, you might like it 🫶🏽
Do you want to help me build a game-changing backpack? 👉🏼 nomadsnation.com/building-a-backpack
Looooove how thorough your reviews are - which is why I can’t wait for your backpack to be made! The black on black is great on this bag, so military can wear it, but I do see the main compartment being a pain. Sort of why I donated my AER tech bag….it had no give….a little too tight.
Thanks Bee-Anca! The main compartment can be a bit of a pain, but not a deal breaker imo
Excellent review as usual. Love so many things about this bag but the water bottle situation gives me pause. Thanks for the detailed review.
its def not the best water bottle holder, but at the price I really can't complain
Almost was at checkout, but the Cordura fabric's catching up all that animal hair was a deal breaker for me and my house full of animals....
Understandable and glad the review was helpful!
I am so glad you reviewed the update version which is with the cordura. Their previous fabric was far more floppy which was a deal breaker for me
Yea I’ve heard the old fabric was meh, I’m glad they upgraded
Oh man, glad he reviewed the cordura. I bought the first gen with the previous material, and then bought the new cordura version for my GF. We can't stand the Cordura. It picks up dirt, lint, hair, etc so easily and always looks dirty. Extremely disappointed. Probably won't buy anything from black ember anymore. FYI i also own the modular from a few years ago. Great backpack too!
@@iveman89 yea it’s a lovely material in some ways but it can really be a dirt magnet
Probably the best review of this bag I've found. Others haven't gone into detail as you as far as the personal experience. Thanks. Considering this or the aer flight pack 3
Thanks so much! I think I would take this over the Aer Flight Pack 3 if I just wanted a great EDC. But i did a ton of weekend / business travel every weekend as well then the AFP3 would be my pick
@@Nomads.Nation great input! I guess for an EDC I'm also torn the city pack or the 22 shadow. Both are really grabbing me
@@novi493 best of luck and keep us posted what you decide 🙏🏽
I had the Black Ember 22 and AER city pack. Honestly very similar and the AER was just an overall better backpack.
I considered getting a Black Ember bag due to how similar they look to Aer products. I got the Aer x Ministry of Supply Lunar Pack and am so glad that I did.
@@jessicaho19 Lunar pack is a beast of a pack been loving mine for EDC/small travel!
@@jessicaho19 Aer city pack pro is the lunar bag in black with some tweaks here and there
@@Salty_Biscuitz88 yeah I got the Lunar pack before the CPP came out. Although I sold the LP shortly after I got it
I love backpacks without water bottle holders! The only downside I see in this shadow is the hair-catching material you talk about
You are in the minority lol but you do you! It also doesn’t bother me but I do prefer to have at least one on the outside
I just got this bag today the materials and craftmanships are top notch. The tech compartment is a great idea but in practice its very limited in things that you can put in there. The pockets are quite small and not very deep. Practically you could only put a few very thin gadgets and cables and thats it.
As for the other compartments its quite spacious especially the front pocket. You could put tons of stuff in there. Even a text book and some extras.
One compartment that I find unreasonably large is the laptop compartment. Its a full 3 inches thick of space just for the main laptop. I could literally fit not one but THREE Macbook airs in there. Plus an ipad on the front laptop compartment. Its just crazy. I would prefer them to make it accupy just half the thickness and leave more space in the middle of the bag so I could pack more clothes and stuffs.
Great points! As for the laptop, I think it's that size so it would be able to fit multiple sized laptops including bulky 17 inch laptops.
Great review. I love Blackember, but just like on the tks sling I did not like the tech accordion pocket. To me it felt very specific on what you can load inside eg. Apple products that are slim (airpods, magic mouse). Anything thicker does have problems in my experience. Other than that I really like the bag.
100% agreed. As an Apple fan boy I loved the accordion cuz it perfectly fit all my gear. But it’s not a feature that everyone will like by annyyyy means
I've thought about this bag but went with the dsptch day pack organization is minimal, nothing a pouch can't fix. Comfortable bag plenty of space inside,
I haven’t reviewed dsptch yet but have heard really great things
Love your reviews !!!!
Wish you would upload your videos at 4K so we can see all the tiny details.
Keep up the good work !!
Thanks so much!! 4K for TH-cam is wayyyy overkill and would take too much time unfortunately 😢
@@Nomads.Nation bummer, when i'm considering a pack i always go to my 65" Samsung for a better look :)
Maybe one day...
@@amirsofer3025 haha that’s awesome!
I have this bag, and it fits a 15inch laptop too
Good to know! I wish the website specified it
Curiously: are you guys gonna do the on-location shoots again? I miss those!
Yes soon! They were difficult and time consuming to shoot so we had to cut them for a while but we are bringing them back (for select reviews) very soon
I hope you guys have the Black Ember Forge bag in the works for a review. Would love to hear your piece on it!
We do! It’s in our studio now - review should hopefully be live in a few weeks 💪🏾
Looks super nice and clean!
I hope the materials are the same quality as the TKS, loved it!!
Dose it keeps it form when it’s half empty?
If you place a water bottle on the front compartment dose it work with the tech pouch?
Any plans for the Citadel R2 review ?
Love your channel and looking forward to your backpack.
Thanks Amir!
- it does not really, especially if the tech kit is full then it closes in on itself
- not sure :/
- no citadel review in the pipeline for the next few months - hopefully before 2023!
11:18 25L water bottle 😯 dang that's a big pocket 😂
It really expands!! Lol
Excellent review
Glad you liked it!
Great bag, great review, great...well...everything here as usual. Hey, Aaron, can you take this 18L backpack and fix a couple of things on it (that you noted here) and then use that as the model for the pack you are creating? I wouldn't mind if you had some colors other than black and some kind of external bottle pocket, too. I've got pets and live in a city so I wouldn't mind a little coating to help with the dust & hairs, too, btw.
Appreciate that Nathan and yes I’ll absolutely be doing that. The new pack I am developing will not be in black and it will definitely have an exterior water bottle on it. I haven’t picked the new materials yet but my goal will be to make sure they are as little of a hair-magnet as possible 💪🏾
@@Nomads.Nation No suprise there, Aaron. I expected the best from the best. :)
@@nathangriff6862 ❤️
Do you know if they even still make this bag? For the past few months on the site this bag has been sold out and it isn’t even listed under the collections they sell. It seems odd for a company to release such a hyped up bag then stop production a little under a year after its initial release. I was hoping to be able to grab this in one of the new orange or blue colorways but no luck.
I don’t have any insider information, but my guess would be that you’ll see this bag restocked at a certain point soon-ish. You could always reach out to their customer support - I’d love to know what they say
the "hair magnet" is a big no for me, thank you very much for the review, I decide to buy aer city pack after watching this video!
Glad our review was helpful!
SO close! Just needed that water bottle holder.
I’m starting to agree about this . While I didn’t think I need a water bottle holder on the outside, it’s just better to have
There is an additional external add on bottle holder u can get to connect at the side of the bag.
@@aaronsin88 oh cool! I didn't realize that, good looks Aaron!
Great video, nice bag! It’s very sleek. Love the front pocket (I’d probably put a water bottle there). Love the tech pouch inside. The back straps look comfortable and I LOVE the dangling straps solution (that’s a dealbreaker for me I absolutely Hate that). A little pricey but that’s the price of quality. I’m definitely considering adding this to my bag collection.
It’s an amazing pack, so glad to have finally reviewed it
Bought the citadel, supposed to be waterproof and superior bonding between layers… i have layer separation in so many areas is just unusable. it peeled off after a couple of years of use. So much for lifetime warranty, they basically said i could try repair with glue. With Glue!! Almost 375£/400£ worth of backpack, and now i’ll throw in the bin. Sorry but had to report somewhere…
damn that is surprising - I respond to every comment on this channel and this is the first time I've heard something like this from Black Ember products.
eit Aaron, which one is better, this one or the CPL 24 evergoods?
both are amazing but CPL for me all day
Great review Aaron, looks similar to my Aer city pack. Love the all black discreet design.
Appreciate that Mitchell! I agree that there are some aesthetic similarities between Aer and Black Ember but I think the bag feels and works completely different
@@Nomads.Nation if you had to choose between the two, which one would you go for? Aer City Pack or Shadow?
@@arthurosipenko8332 can’t go wrong with either but I’d pick the shadow. Now a harder decision for me would be the Shadow vs the Aer Day Pack 2 😬
The built in tech compartment sounds like an interesting idea, but no external water bottle pocket is a deal breaker.
I was always a extern water bottle dude but my mind changed after the Goruck Guerilla GR1 and the Evergoods Phoenix. Now it's nice to have but no deal breaker anymore.
I’m with Avila. I much prefer it but it’s not a deal breaker
Black Ember got a new kickstarter 45 L duffel , I am thinking about ordering ! Can you do a review ????
Hopefully soon! I’m in conversation with them about it. Email them and let me know you want me to do a review, maybe it’ll push them to send it to me lol
Having not seen one in person, I'm confused about the criticism regarding the "dark, urban" style. Is it really that much different from Aer products?
to me, yes, but to other, maybe not. It's all about personal taste, and my taste feels like this has a bit more of a 'goth' vibe than Aer... but I still love it!
@@Nomads.Nation That's good to know, definitely hard to get a sense from just photos/videos. The zipper pulls are definitely a big aesthetic difference I notice. I'll have to check out the Aer products more.
@@Riverpeth 💯
I just bought a new Firge since I was happy with an older backpack of this brand, but ibstead if the model shown in pictures, which was in a gummy fabric finish like the other one I use, it came completely different. I asked to exchange it since it is not compliant to the sales page images, and they said they changed the fabric and that’s it. But if you buy on line you trust the pics and its not fair to send a different product. I loved my old one I gave my boyfriend and now I am just disappointed. Its not right to be sent a different product and be ignored, like it was my fault for their mistakes.
I am not happy, feels like a scam.
If you change the product, just SHOOT NEW PICS. Is it that difficult? Don’t blame a client that trusts your pics, please. Its bad.
Thanks for telling us! Not a great look for Black Ember if this is the case
11:17
fitting a 25L water bottle on a 22L bag? 🤔🤔
25 oz*** lol
I've never been a fan of sticking water bottles inside bags, especially tech bags. It's like an invitation to disaster. Having said that, I'm not a big fan of walking around with water bottles so not having water bottle slots on the outside isn't a deal breaker.
“Invitation for disaster” - well said! I think if it’s screwed on tightly it’s obviously fine, but like you said it just takes one screw up and 💦 💻 ☠️
Do you prefer this one or the Aer Day Pack?
Tough call! If I had to choose I’d go with this but you can’t go wrong with either
And do you prefer the Citadel R2 or the Shadow?
@@DanielAlvarez-vp1iv I haven’t tested the Citadel yet unfortunately, but it looks very cool
@@Nomads.Nation thanks for your prompt response!
@@DanielAlvarez-vp1iv pleasure mate!
Hi, nice review ! Do you think this bag is more dust/hair magnet than the CPL24 ?
Thanks! And they use very similar materials, so I’d say they are about the same
@@Nomads.Nation Thanks for taking time answering
@@e.m.a.g876 anytime!
Black Ember have high quality of material and stylish but it always have some iusses when people are using it.
Like you sad that the tech compartment will be corrupt if you fill it full and the design just like a TKS + normal backpack (Not cool for me), also exterior is dirt magnetic.
Magnetic key holder maybe the only thing i appreciate.
So now i basically just looking for something building by cordura or x pac.
Sorry for Black Ember Fans but it's not for me. (I tried and sad)
Great points Peter. I think it’s a great pack but def not for everybody
How does it hold up compared to the big dogs in the tech bag segment (boundary errant, aer and such)?
to me, Black Ember should be considered one of the "big dogs" - at least in terms of quality. Their designs aren't for everyone (in fact, they drive some ppl crazy) but in terms of quality they are the cream of the crop
Good to know.
I would really like to see you're take on the backpack that Linus tech tip channel is now selling
Already reached out to them asking for a sample to review. Functionally speaking it looks really interesting - hopefully they get back to me!
Aron i was looking the modern dayfarer active sling ( the big one) and its seems like the perfect big sling that can go on of the cons of the boundary supply sling . Let's check it and tell me what u think about it
I want to review that very much - I love Modern Dayfarer. Hopefully in the next few months
@@Nomads.Nation top bro ! I will wait you for know if I must spend again my money 😅
@@fabriziogargiulo7435 ❤️
Urban carry? I can grab water anywhere so give me sleek and stream-lined.
Looked like more human debris than kitty, so stop blaming them 😄
I agree that sleek and streamlined is super fun! Just depends on your preferences
why don't you do bags like the north face surge
I’d love to! Send me one and I’ll review it ;)
I almost placed an order, until I saw how hair and dirt gets stuck on it. Am I the only one..?
The new versions of this bag apparently
use a better material but I can’t say for sure
Can you review some backpacks available in Indian markets too?
Give me some suggestions broo
@@Nomads.Nation Wildcraft,scarters and skybags are Indian. You can test them.
Even Samsonite is a foreign brand, i like their products too.
@@pranayverma4846 Awesome! I'll be sure to check them out
One of the bags i got so close to buying…
There’s so many options it’s tough to pick
Pls tells me if it fits the 17 inches backpack. Its 39.5cm x 27.5cm
I’m not sure :( but sounds like the perfect question for Black Ember customer support! Plz let us know what they say
@@Nomads.Nation They said the maximum laptop dimension for black shadow 22 is 35cm x 22cm x 3cm.
@@Solsden thank you so much!!
3:54 Deal breaker for me.
It is for many
Looks like aer.
similar look, but completely different system and feel
Bruh, I’m not putting my phone in the unsecured front pocket of ANY backpack. Some packs have some less obvious front stash pockets. This bag ain’t one of them. My phone is going inside the bag.
Good to know - thanks for the comment!!
It's an AER bag......don't waste your time, buy evergoods
Similar aesthetic, but very different feel and user experience
How much does it weigh?
Not sure. It doesn’t say on the site which is pretty strange. It’s not noticeably heavy though
@F L so you are saying that I should weigh it and measure it myself? Interesting idea actually... it's a way to double check the legitimacy of the specs
@F L I love the idea, I'll chat to my team and we'll hopefully start implementing it in our reviews soon
this one vs cpl24. which one do you prefer?
you can't go wrong with either tbh, totally different takes/feel/vibe, but I'd give the slight edge to Black Ember
Bruce Lee bro, be like water" jahajahajahajah🙃😇🤘
ALL DAY! 🐉💦
Well love your review keep it up. Yeah I agree with u I love the tech pack as well but it would be perfect if it's removable. Lets face it most of us are bag wh*re hahaha we like to switch from bag to bag.
Totally agreed - if it were removable it would be next level and much less controversial
When I see this bag I think one thing.... how its possible that a moderndayfare backpack suppose to be less big in litres... in the modern dayfarer you can put this backpack 🤣 otherwise I love the tech compartment inside a backpack but I hate the water bottle inside the backpack... in this I will hate it ! Its under the tech compartment it's impossible to drink something when you walk around a big city
I get the water bottle drama - I agree that it’s better to carry it on the outside fo sho
I've seen comments that the Black Ember 22 and 26 are actually smaller in volume than the name/website claims. I think someone said that the Shadow 26 is more like a 20-22 L bag.
@@rlfstr I haven’t measured it but I 100% agree. The 22L felt like 16-18L
Great review site. Bad product. I ordered a Black Ember bag. It arrived with the strap clasp backwards and broken. I sent photos to them, along with a request for an exchange or refund. They literally have ignored me after 7 emails and 3 VMs for them. The website says all returns have to be pre-approved by them via email first. So, I am following their instructions, but crickets from them in response. Bad enough they sent a new product with a major defect, and even worse that they will not make it right. I now have to open a claim with my credit card company, and they say they'll contact Black Ember for me. Buyers, beware. Save yourself the grief, and buy a bag elsewhere.
Damn, sorry to hear about our experience. For what it’s worth I haven’t heard this about BE before, so I hope it’s a one-off
That price though. No thanks! 🙏
Ain’t cheap that’s for sure!
I'm loving this bag, I really need yall to go get a 17in laptop or a piece of wood and cut it down to a 17in laptop size so I can see how how snug of a fit it is lol. If I could have a smaller laptop I would but it's what they issued me :/ #firstworldproblems
Send me a 17 inch laptop and I got you! 😉
@@Nomads.Nation lol ok when you get a piece of wood with HP spray painted on it you'll know what its for. You guys are the best. keep up the awesome reviews!!!
@@joshuawaters151 appreciate it dude!
It seems so boring, design-wise. This looks like the design of someone who heard about 100 backpacks but had never seen one in real life. It seems so archetypally boring.
I think I can agree with you aesthetically - it’s sort of a basic looking black urban pack. But I disagree from a UX perspective. It feels very fun/different/interesting to use day in day out
Most of weather-proof bags are boring in design: less stitches to seal, less places where water can stay. This bag literally may keep things dry for hours under very heavy showers, if not waterfalls). By the way, Aaron you might have mentioned this: it’s not just water-proof zippers, its parts not just stitched together, they are glued/sealed
I like the stealthy look.. less likely to get stolen than a flashy bag
i have never met anyone in my life that carries a water bottle. i dont get why manufacturers take that in to considaration.. whe are commuting to work with these bags. there is basically waqter everywhere. 0 need to carry one. for hiking and trail bags i understand but for bags like this its just stupid..
Interesting! If there’s one thing I’ve learned answering every comment in this TH-cam channel over 3+ years it’s that this community LOVES carrying their water bottles… and so do I! Hydration on demand is awesome, plus wasting single-use plastic bottles is never ideal. Give it a try, you might like it 🫶🏽
@@Nomads.Nation i can understand that. Thanks for the reply.
@@the_nma5119 glad to help!