It would have cost Porsche NOTHING to have left the function activated. However, it has cost them a lot of bad PR and potentially a very long standing loyal customer. Not sure they really thought that through did they?!
If this isn’t a clear indicator towards the future being “we will switch off your car if you’re a naughty little citizen as part of the social credit system” then I don’t know what is! Dystopia!!
Thin end of the wedge, it'll end up the government will be able to prevent cars being charged or moving. Or you'll have restricted range, or only allowed certain time to drive
You're missing the issue. It's the fact that they can do it via a download and you don't know about it. If Lee hadn't had the software update he'd still have keyless entry
That’s simply not true…in the past 20 years in my old 330d I have seen an orange flashy thing on the dash a couple of times…I must of knocked the switch accidentally whilst I was drunk 🤣🤣
"you will own nothing and you will be happy".......farmers right to repair their tractors....apple repairs....etc etc....this has been going on for years and being fought in many fields.
Not just electric cars, smart meters in your home, Alex's, smart home devices, smart watches, smart phones, micro chips in your passport, cctv cameras everywhere. This controlling sh#t, has been a long time in the plan.
Tesla put in a long range battery exchange in a shorter battery car. So the driver got a better range. Somehow Tesla found out and using their software REACHED OUT from the office and disabled the long range capacity. What I don’t like is a stranger being able to come into my personal vehicle and changing things without my permission. This never happens with a gas car. I’m not a fan of the climate change hoax. In a free society there are no mandates, only choices. In the US, **absolutely*……The power structure cannot sustain this over demand and they must know it! I think they want to leave the global population without power. Thrust us back into the dark ages. There would be no cell phones or communication.
I think you are missing the big story. Total control, even to the extent where you will not be able to own a car, is the objective. We are all being softened up prior to the “Big Reset” where you will own nothing and be happy about it.
What?! After spending £120,000 on it? Imagine what that means going forward: controlling your car in terms of speeds it can do according to your GPS position, and other controls they could add in if govts want controls
I made a policy decision to buy a now 15 year old Bentley a couple of years ago ; it’s got zero screens , it’s not being tracked by a satellite as all new cars are , because I’m pretty sure the next thing will be automated tickets for going 31 in a 30 and inadvertently crossing a bus lane . Best of all petrol is still widely available and even though it likes a drink I don’t have to worry about getting to Whitby and back !
BMW just came out and announced you are going to have to pay a monthly subscription fee just to use the heated seats, $18us a month to use a feature in the new car you just bought. Nope I refuse to buy a vehicle like that ever.
They wouldn’t dare do this with hardware, so shouldn’t do it with software. Can you imagine them mistakenly fitting upgraded headlights at the factory and then removing them at your first service because they realised?
That would cost them. Two new headlights, plus the labour to replace them. Software features are easy to takeaway; during updates. I think this is absolutely disgusting, from a company like Porsche. Mind you, they are owned by VW. They need every penny they can get lol.
Tesla’s self driving car is done with software. They can control it and change it without you knowing. What happens is when the self driving Tesla is about to crash the auto drive is automatically disabled so as to blame it on the driver.
Just picture a possible scenario where your personal carbon footprint is being monitored and "they" decide you've used too much energy from the grid to charge your car and they remotely limit the range and reduce the amount you can drive.
Anyone who has done their own research will know that electric ‘smart’ vehicles, meters, motorways etc is just a form of coming control among other things.
Lee, you are completely correct. The EV scene is nonsense. Not only does no country have the generating capacity to charge them, but their introduction is a clear step backwards and an infringement of personal liberty. They clearly will introduce a subscription model. I wonder if all the current advocates will one day wake up and realise that they have been totally ‘had’. EV’s are not the way forward.
Tesla has been doing the same thing. They started doing audits and removing Auto-pilot if you did not pay. There was a big issue in the US last year over this. On New Toyotas, you get one year free of remote start then have to pay $8 per month. BMW in another country (don't remember which one) was starting a subscription for heated seats.
Lee, if Porsche messed up in the first place and has given you a feature on your car, in my opinion they should leave that feature as is, yes let you know that you’ve been given something you shouldn’t have had but that’s not your fault. This is very poor customer relations on the dealership’s behalf (Porsche Nottingham) because you purchased the car from them and they are liable for the cock up. So in a nutshell I would throw the keys at them and go to another manufacturer through principal
Totally agree with you. They should have a system in place where they openly advise people about their updates and they shouldn't be allowed to access your vehicle without consent for updates. I'm holding on to my vest before someone takes that and replaces it with a snorkel jacket.
If the system, whatever it might be, i.e. heated seats, "comfort" entry, headlights, whatever, is already on the car, they didn't put it on there for free meaning you have already paid for it by buying the car. Even if I never buy another new car, I WILL NOT buy a car with subscriptions to use a feature already installed. If everyone does that, this crap will stop.
I have used a Skoda (VW) Karoq 1.6 td SE-L for last Four years, Motability lease. Down payment was £795. Now it’s £2,000+ and only version they do is for the petrol engine. Fuel consumption mixed use is 53 mpg (UK gallon). Motorway, keeping ahead of the trucks at 56 to 60mph returns 68 to 72 mpg. Even with Diesel fuel at £1.79 a litre it’s cheaper to run than ev charging on a motorway service area. No doubt they’ll overcome that by increasing the tax on diesel.
This is a disgusting way to treat any customer, let alone a loyal one , it also shows head office don’t value the opinion of their employees and dealerships either.
That is tota!!y and utterly outrageous - shocking that they have control over what is your vehicle - Completely unacceptable. The implications are far reaching. After watching your brilliant videos I will definitely not be buying an EV! Keep up the good work on your channel by the way.
The silliest thing about this is that to enable it again as a goodwill gesture would have cost them nothing at all. So greedy of them not to do this especially as they lose now, due to some bad publicity. This kind of feature is common on much cheaper EVs, and indeed on keyless ICE cars as well. It's nothing special and nothing really clever these days.
Its a breach of contract (civil law) as you bought the car as seen, used its features. They made a mistake its on them, threaten to take them to small claims court…
My suggestion: Go back to the retailer from whom you bought the car. If the facility was on there - and you made use of it - and were not told it would come off - when you test drove it and agreed a price, then a facility has been stolen by Porsche or a Porsche dealer. I would send a letter before claim to them, advising that a facility has stopped working while under warranty and you either want it reinstated forthwith at no charge to you or will claim the cost of putting it back via another dealer via the small claims court. Edited to add that I know that a loyal dealer from whom I have bought many cars would take the hit (and likely get the marque to write it off, after all marginal cost is zero).
Time to buy yourself a nicely restored classic car with no electronics and with an LPG conversion. They also run on petrol if you can't find a filling station that has an LPG tank.
Ha .....LOL at the EV protagonists out there who just don't know what is coming. Lee, it's this simple mate. What you have discovered is just the beginning. Stick with me on this will you because I have thought this through very carefully a few years ago and this is what our future will look like IMHO. All the signs and indications from all authorities back me up. Your right to drive your vehicle will be swiftly taken off you and EV's will facilitate this. It will start with the introduction of smart electronic signage. Your vehicle will be controlled by curb-side signalling which will initially control your vehicle's speed. For instance when you enter a town you won't be able to drive above the set legal limit until you exit the town and then it will be controlled by the next set speed limit. It won't make any difference how hard you press the accelerator pedal, nothing will happen until you are allowed to go faster. All EV's in the future will be able to drive themselves and follow the smart road signage which initially you will be able to override, just as you can today. However, your insurance cover will quickly flip to only covering you in driverless mode and if you want to be covered to drive yourself you will have to pay a massive extra premium. It won't be long before no insurance company will insure you to be in control unless you are on a private road or track event. Infact it will become the law. That's when you and everyone else will see no benefit in car ownership because there will be no enjoyment factor anymore. The authorities will provide the electronic driverless cabs which will be everywhere and an app on your mobile will be all you will need to access them for every journey you make which will be automatically billed to your account. If you want to be free to travel anywhere you want at will and at whatever speed and at any time of the day or night you will have to own a bicycle which is what the authorities are preparing for already with bicycle lanes everywhere. If you think you can get away with an electric bike....think again because already authorities are planning to provide these too if they havent already done so and they are also planning a licence plate for all private electric bikes. Your freedom to privately own your own vehicle and to privately travel wherever and whenever you want to is going to be taken from you. You will be monitored all of the time. EV's are the beginning to the end of your freedom to own and drive your own vehicle wherever you want to.
just started the video, but sounds like the BMW subscription crap I heard about a couple of months ago from the states. 2016 I went around the dealers, and bought a new car. Financially stupid, but I had the money and wanted the experience of a brand new car. Dealer was shocked that I refused every single option that involved the internet. Why? I want my car to be dumb. I have unlimited internet on my phone, why pay for car offers "WiFi" (£xx a month) when my phone has unlimited data? It came with "full European maps" and Europe wide AA recovery. So I drove to Rotterdam with a 3 month old car. Sat Nav sucked, swapped to Google maps and found the destination. None of the "in 100 metres, make a U turn" shit I'd had on the way. I was on a motorway FFS and definitely heading in the right direction. Road signs, remember them? Another bugbear, go to a Ford dealer. They flipped the driving position but the radio and other controls are perfectly aligned for the passenger to see and use. Driver? Nope. Didn't even bother with a test drive. This became quite ranty, sorry. But fuck it, I'm in a pub, being pissed is expected.
@@TheMacMaster just finished the video and I wasn't wrong. People seem to be happy buying and then subscribing. Wtf! I inherited some of my grandparents' LPs, parents' CDs. Next generation, nothing. Can't inherit a subscription service unless you keep paying. This needs to stop. Oh, and bus is in 10 minutes or I would have one for you 🍻
Typical big company. They are basically legalised crooks and the average customer has almost no power to change anything. Great work Lee, exposing the reality.
This is NOT just an electric car issue! any connected car or for that matter, washing machine or kettle can have features added or taken away. One person reported that the heated seat option that he had fitted suddenly became a pay monthly service! pos bmw? - this is the same as any modern computer / tablet - features can be added and can be taken away. As for Ownership you do not own the software that operates the car or computer - you will have agreed to a license to use it and you will have agreed to the terms and conditions which allows them to update the software. This is just the start boys and girls (and anybody else - don't want to discriminate..) there is no way to avoid this with modern vehicles unless you go for something very, very basic which doesn't have features to remove. This is the beginning of pay per play and it will be installed on all connected vehicles not just the electric ones. Its an on going revenue stream they cant afford not to use.
I believe that none of these problems are strictly electric vehicle problems. Any new car with these features could pose these issues. BMW, I'm looking at you 👀
This was an absolute disgrace.Shame on them. There is no way that any car manufacturer should be allowed to remove facilities from your vehicle without the owners agreement. If they made the mistake of including this "easy open" facility at the point of sale then they should take it on the chin and leave you be. How short sighted of Porsche to cause such bad feeling amongst their customers. Quite Unbelievable.I'd get rid of the vehicle as a matter of principle and not buy fro. Porsche again.
I have had fifty two years in the motor trade. I am a MIMI . From doing a five year apprenticeship at an Austin dealer, right through to owning my own garage business, I have never heard of such a dreadful abuse by a motor manufacturer! Well, the power to do something about this rests firmly in your hands. Go public, go large and go all the way. Legally they are most definitely in the wrong. Absolutely no doubt about that. Porsche can not hide behind the contract that existed betwixt you and them at the point of sale. We’re Porsche, for instance, to plead that the extra was allowed by there computer to exist in error, that error is theirs, not yours and after a fair and reasonable period, Porsche can not reverse their mistake if it can be shown that to do so would cause their customer undue harm or inconvenience. Let us imagine that Porsche fitted, from new, a type of tyre that was ,for all four, £1200 to purchase, more than the usual factory fitted tyre. If, during the first ‘reasonable period’ of your ownership, Porsche realised their error, providing there was no cost or inconvenience to you then it would not be unreasonable for them to replace your tyres with the standard factory fit. But if after one years ownership they approached you and wished to change the tyres, they must provide sound reason for so doing. Simply saying they made a mistake would not provide proper cause were you to take the matter to law. Thus, Porsche removing without consent a benefit that was provided with the vehicle from new must be construed as an illegal act and you should, no, must inform them of this and warn them that the ‘extra’ must be reinstated. You must give Porsche a fair period to respond but make it clear that if they do not act within, say, thirty days then you will take action to recover the removed benefit. DONT DO THIS ON YOUR COMPUTER. Send it hard copy by signed for post. If you don’t take action then I’m certain you know the quote, ‘ when good men do nothing’. Jeff
Companies are doing this with movies and games too. If you download a movie or stream on Netflix or whatever, the companies can retract those movies or edit/remove scenes that are no longer politically correct etc. This is why I still buy DVDs. They can't mess with them through my phone line. The worst case of this I have experienced is Microsoft removing the option to save photos. That was one of the reasons I bought the xbox and after 4 months they took the option away completely. Imagine if I bought a bike, and after about 4 months aleigh just decided to take the seat back. That's basically what microsoft did with my xbox one.
WELL how am i not surprised to hear this . This is the main reason why I will NOT be changing my car / cars, as currently i am in full control over both my vehicles other than when both go in to a garage for there MOT . A neighbour where I stay changed his car and went backwards with the Reg to an older petrol car, now the model he chose if maintained will last probably another 20 yrs and i admire his decision for choosing the car rather than being conned into a hybrid or a fully electric car. FULLY ELECTRIC CARS especially in britian are just a joke because alot of people dont have a driveway to sit there car on to charge it, and we DONT have the infrastructure that would be able to cope with the demand of all those cars needing charging, this is just another way of the government controlling the drivers, and wanting older cars off the roads claiming damaging the Climate, a lot of S ___e . Arnold Schwarzenegger has said openly that there is no global warming, Senator Robert's also said the same thing about global warming there is no such thing. Have any of you clowns that believe in global warming ever wondered why they always take the temperature for the weather at , airports around the country or big citys another CON TO FLEECE THE PUBLIC , it mite be 37 degrees in or around big citys but in the country it will always be cooler in the countryside, because runways hold a lot of heat, buildings hold a lot of heat , a lot of fields in the country hold heat below ground , so when you get the weather on the TV we are all being lied to, just like your fancy car manufacturer has done to you, they've not told you the truth from the get go
Lee I agree with you 100%, it was their error Porsche have more money than you and have taken your money they should take it on the chin. I will give an example, my friends ordered a car on pcp and the wrong spec was delivered, the company said 'our mistake not yours enjoy'. As we have said before ev's are NOT the way forward, listening to you its like smart phones they can control us.
I agree with you, regardless of whether a first world problem or not, it’s a matter of principle and its not as if it is a cheap car in the first place🤯. If Porsche messed up at the start, then it is their error and considering they have always wanted to come across as looking after their customers and offering the best level of service. I like you have found Porsche dealers very good in general. But this is not acceptable and lets be honest as it is a software program then it’s no skin off Porsches noses to just honour their mistake. Now they have a very disgruntled customer and maybe others who were interested now questioning whether to go with a brand that does this. Fair play to you for highlighting this. 👍
Lee, you have amazing patience! you forked out approx £75k for your car and they want another thousand + for the auto lock/unlock? Outrageous! what,s the point of a "luxury" vehicle that doesn't have what is becoming standard on very many new cars of all classes? never mind the whole Big brother aspect of ev ownership, I'm off to the auction to find a mk3 Cortina!
The luxury version is £160k and Lee, I believe leases it rather than owns it. Not sure why he is so happy with his dealer either, they make him wait for his car rather than providing a courtesy car for the day so he can carry on with his life.
Totally agree with you. Welcome to the future. You go to your car in the morning and can't open or start it. A computerised voice say you can't use it for a week because you offended someone last night on social media. (probably an EV zealot.)
I would definitely contact the trading standards authority and or the relevant Ombudsman. Have u still got the Porsche sales brochure for your car or operators manual , if it is mentioned in them and does not specify that it was classed as an 'extra' they will have to put it back. If you purchased the car .. 'as seen' again u have a claim against them. Any high end car like a Porsche should be working to preserve their customer base , not alienate it .. You are right to be ...ed off !!
Dump porsche Lee. Get a proper engine. You are right Lee, if they can do that they can do anything. Lock your porsche doors at night etc. Time to dump them, it's not the future for EV. Very interesting video 👍
It’s depressing. Becoming a world where you don’t fully own anything. You just basically rent it. The next one will be cloud services on most things. Games consoles etc. I much prefer buying and physically owning things I pay for.
I don't really give a damn about EV cars if I'm being honest mate but I'm gonna subscribe simply because you can see what's really going on here on a larger scale and you're saying something about it. Good on you.
Mark these words..... They know exactly what speed your car is doing at any given time. There is nothing stopping them passing your driving data on to the Police and insurance companies for possible prosecutions or risk assessment for insurance. It's time that data sharing was disabled permanently on all cars with this feature.
Bought a Merc, they removed my auto park feature over the air…I get a multiple new agreements sent via email (that I never read) that I have to agree with in order to use the remote app and car functions. It’s not just EV’s, all modern cars are going the same way, you get squeezed for every penny and they remove functions at their will.
It's so greedy by Porsche that the comfort opening is already embedded into the systems and car. No additional hardware is needed But for them to put a tick in the software for you to allow the comfort opening and charge you at £1k+ is ridiculous. Pure greedy!
Hiya Lee, I can assure you the dealers have no control over things like this. At this point in time the manufacturers have all the power because they have massive order banks that will take them months to build so don't want further orders unless they are at zero discount top dollar. While I haven't heard of a manufacturer taking something off a car after its on it is now common place that cars are having features and functions removed after you have ordered the car and before you take delivery. Its all wrong
Hi Lee. always watch your channel. Tonight while watching this spoke to my sister in Manchester. She has watched the funeral preparations and i mentioned our new king being linked to the W E F. she had no idea apart from saying she likes his green policies. We all need to wake up to what is going on . keep up the good work , whatever you report on. I will keep my petrol car for as long as i can ,and my motorbike and scooters.
Incredible! shocking. Imagine the scams they can do, forcing you to get serviced by making warnings come up, and disabling your car, if you said something they don’t like, or don’t get the Covid jab etc! Madness
We live in a world of control, they tried with the covid vaccine until people said they can't get away with some of things they were proposing. If I was Lee, this car would be going back to dealership.
Lol exactly. A friend just told me his 2019 BMW 430 shuts off by a "service" program that requires a dealer visit to reset??? Now that's just BS, I told him. SMH Another friend had an $100k Audi Q7 with a 'defective' passenger door lock? It refused to start with a "malfunctioning" door lock??? It had to be towed in & the door lock replaced. $1000!?? Just more BS. My suggestion. Lease new. Buy old with an extended warranty.
If I had the money for a Tesla I wouldn't buy one. An chemist at my last job had one. He bragged about how nice it was, how green he was etc... One day found out he had to take an Uber to work(again). Found out his car didn't finish downloading the newest upgrades so it wouldn't start or drive again. Or Internet here is glitchy, I start work in the afternoons and my TV, phone and computer usually won't work till 2pm. I couldn't afford to be late because my car hasn't properly updated itself.
Software should not be seen as a non entity - its as physical as alloy wheels and a windscreen. If a manufacturer provided it as point of sale, then it's your property, the fact it was a mistake is irrelevant , it can't be taken back. The UK consumer rights state : As described ..."The vehicle’s specs and appearance should be the same as what was mentioned before the purchase " If it was demonstrated with "easy opening" they should not remove it. Small claims court would sort this....
Outrageous! If you purchased it with that feature and you've been using it for a year or so, then it forms part of the contract of purchase at this stage. They should 100% restore the feature FOC. Too bad they made an error, thats their fault, not yours. If they insist on removing it, then they should be paying you £1100👍 And you mean first world problem😁
Great story though Lee, thanks for sharing it. Keep these EV stories coming they make me realise how lucky I am to be still driving a diesel, I’m not ready for EV and neither is the EV network in this country.
Very interesting Lee , I posted two replies to your article pointing out a certain computer company started this practice themselves a while back . In one comment I just reffered to it as mac , in the second comment I put the fruit based name they are known by. In the past fellow colleagues who use these have said to me that this company have people who scan the waves and get any negative press about them quickly removed...guess what ? the comment including the name of the co suddenly disappeared from these very pages. whereas the other comment not directly naming them is still there.....I Googled it and yes its true , they even remove comments that are posted to their own websites .
This control started with Windows PCs and to a lesser extent, MAC computers too. Updates and anti virus software to keep the user safe from viruses that in all probability were created to sell the AV software! I think you have been treated shamefully by Porche. So you're charged £1100 for the software 'update' and then they have the nerve to say it will cost around the same to add that feature THEY removed in the first place? 🤔 I have a Peugeot 3008 Hybrid and I cannot believe the way they have customers updating the maps and screen software. Once downloaded onto a suitable flash drive, you then insert the drive into the USB socket and proceed to update the car. All the time, around 1 hour 10 you have to have the engine running! So much for caring for the environment?? Why don't they have a removable module that can be plugged into a PC's USB drive then update the software in the comfort of your home as well as saving petrol or diesel? I'm afraid the answer is simple. We are all being played.
There was no charge for the software update. He was provided with a Porsche Macan to use while the update was being performed (including, he claimed, a full tank of fuel although it’s normal to return a loan car with the same amount of fuel that it had when it was loaned to you). The £1,100 is to fully enable the Remote Access optional extra in the car which includes the car unlocking itself when the driver is in close proximity. I agree Porsche should have enabled this one feature as a gesture of goodwill in these circumstances but if Lee has been driving Porsche’s for 20 years he will know everything is extra!
That's horrendous, it's a invasion of privacy. They should not have access to anything they've already sold to the consumer. It's theft in my eyes. (Let's nip in the back door when he's not looking behaviour) Lee id delve into your consumer rights my friend.
The problem you describe has nothing to do with EVs. All vehicles are packed with features that are software based and the same thing could happen with a petrol or diesel car of any make. However I think it would be usual to expect changes to be improvements and not have things removed. It could well be that you had this function by mistake and when the software was updated, this fact was overridden. If this was the case, it was probably a one in a million and fir a high end vehicle, I would have thought Porsche could just let you have it as a good customer.
Thats outrageous. So potentially, all the EV Porsche cars sold could actually be top of the range spec but have various features turned off, depending on what you pay for it? What else can your car do thats switched off what you're unaware of?
As it was their mistake and you've had it for a year, it seems entirely unreasonable for Porsche to have done this. I would not buy any more cars from a company that was so petty and mean spirited. As you say, not the dealers fault but they'll have to take the rough with the smooth - the manufacturers and dealers are both there to serve the customer in a reasonable manner.
I’m so glad to have found this fantastic informative channel! I had a deposit on a Model S in 2014. Initially wowed, I went home and came back to earth. Deposit cancelled. The Mrs almost ended up with a Model 3 but thankfully changed employer. My employer is about to offer an EV scheme and I was almost interested until I found you mate. (I bought a 911 from Porsche in 2013 which I still own today, don’t go there for service anymore as the were charging me for washer top ups and sundries that were never received). Won’t mention the dealer (big one Cheshire) 😮 never been back. Local specialist gets (half) my money now for the same thing with better service.
If the car is on a lease / pcp deal, just give it back under “breach of contract”. If you own it, the fault ain’t yours so tell Porsche to put it back, and the dealer or Porsche themselves can “pay”. Either way, this is a PR disaster for Porsche, so I hope you get a million views of this video. 🤣🤣
That's not how it works in reality. Both the software and hardware has to be developed, refined and installed. In rality this probably costs say 3000 per unit but no one would pay this. They install the hardware as standard and charge evryone say 100 more. The money generate then subsidises those who choose to have it activated for 1100. This way the manufacture ensures sales and covers their costs, plus anyone activating it as an afterthought is good business. It is the same with the cost for different body colours, this bears no relation to the cost of the paint or the paint process. In reality, all those buying the cheap option are subsidising others, as some of the colours on offer often cost way more than the actual price asked for.
@@dhg1960 Wow, great lesson in retail economics DG - something I've never really thought about before but will remember for the rest of my life! "Every day's a school day" thank you!
I just bought a 2003 Toyota HiLux Workmate here in Australia. Will last the rest of my life. 5 speed manual transmission, open doors with a key, wind up windows etc etc, you get the idea. Basic engine that you can work on with lot's of space. These cars are getting hard to find. Mine only has 110k kms and was owned by a sraypainter/panel beater so has much better than factory paint and chassis. No, you cannot buy it. But I suggest maybe you should look for a lightly used one. Took me 2 years to find it. Could use it to cart furniture etc if needed.
Lee I have to agree with you 100%, how on Earth can you put your car in for an update and it comes back downgraded ! The EV revolution is coming before we are even ready for it, just look at the infrastructure, the whole thing stinks, energy costs going through the roof too so people won’t be able to run a scalectrix soon never mind a car, the future of motoring looks bleak !
Or they can TURN OFF you CAR anytime they are TOLD TO DO IT!!! Engineers love to CHANGE things I think it is to justify their existence so they can keep their jobs. I have never ever seen a SOFTWARE UPGRADE that did not DICKUP something ELSE that had nothing to do with what the SOFTWARE UPGRADE was supposed to be fixing!!!
Problem with electric cars is this, you buy the hard product but the soft product the manufactures can change when they want, just crazy!!! I heard that future electric BMWs (or was it VWs, I forget?) are going to charge car owners to use their own heating/AC in their cars, how crazy is this and where will this end? Problem is because smart technology now allows car companies to do these type of changes / charges then they will because they can make more money and its just so wrong!!! 😒😡
Do Porsche not understand customer relations? Porsche's error, they should have left the function on. EV enthusiasts are blindly walking into a tech trap, one that has no reverse gear.
You get what you pay for so be grateful you had that function for over a year for FREE.I would understand your stance if they demanded the £1100 for the use you had from the function.
![🔴 ฟุตบอลแชมป์กีฬา 7HD แชมเปียน คัพ 2024 [รอบรองชนะเลิศ]](http://i.ytimg.com/vi/zPm8ClLVhoE/mqdefault.jpg)
It would have cost Porsche NOTHING to have left the function activated. However, it has cost them a lot of bad PR and potentially a very long standing loyal customer. Not sure they really thought that through did they?!
You will own nothing and you will be happy. This is only the beginning
I’ve never thought about this before but it has certainly convinced me that I will never buy an electric car
If this isn’t a clear indicator towards the future being “we will switch off your car if you’re a naughty little citizen as part of the social credit system” then I don’t know what is! Dystopia!!
Lee, for Christ's sake, get rid of the f*cking thing.
Thin end of the wedge, it'll end up the government will be able to prevent cars being charged or moving. Or you'll have restricted range, or only allowed certain time to drive
It's not an EV issue, it's a Porsche issue, squeezing max money out of the customer. If they gave you something by mistake, it's their loss.
You're missing the issue. It's the fact that they can do it via a download and you don't know about it. If Lee hadn't had the software update he'd still have keyless entry
Bmw and entire VW group audi Porsche VW skoda seat start doing same....not only Porsche
BMW removed the indicator option on their cars years ago ! LOL
yes i was one!!
Lol. 😂 👍🏼
That’s simply not true…in the past 20 years in my old 330d I have seen an orange flashy thing on the dash a couple of times…I must of knocked the switch accidentally whilst I was drunk 🤣🤣
A problem with a Porsche is a problem I can’t ever see me having.
"you will own nothing and you will be happy".......farmers right to repair their tractors....apple repairs....etc etc....this has been going on for years and being fought in many fields.
Not just electric cars, smart meters in your home, Alex's, smart home devices, smart watches, smart phones, micro chips in your passport, cctv cameras everywhere.
This controlling sh#t, has been a long time in the plan.
Tesla put in a long range battery exchange in a shorter battery car. So the driver got a better range. Somehow Tesla found out and using their software REACHED OUT from the office and disabled the long range capacity. What I don’t like is a stranger being able to come into my personal vehicle and changing things without my permission. This never happens with a gas car. I’m not a fan of the climate change hoax. In a free society there are no mandates, only choices. In the US, **absolutely*……The power structure cannot sustain this over demand and they must know it! I think they want to leave the global population without power. Thrust us back into the dark ages. There would be no cell phones or communication.
I think you are missing the big story. Total control, even to the extent where you will not be able to own a car, is the objective. We are all being softened up prior to the “Big Reset” where you will own nothing and be happy about it.
What?! After spending £120,000 on it? Imagine what that means going forward: controlling your car in terms of speeds it can do according to your GPS position, and other controls they could add in if govts want controls
That wasn’t by mistake. They let you “preview” something, then take it away in hopes that you’ll pay ransom.
I made a policy decision to buy a now 15 year old Bentley a couple of years ago ; it’s got zero screens , it’s not being tracked by a satellite as all new cars are , because I’m pretty sure the next thing will be automated tickets for going 31 in a 30 and inadvertently crossing a bus lane . Best of all petrol is still widely available and even though it likes a drink I don’t have to worry about getting to Whitby and back !
BMW just came out and announced you are going to have to pay a monthly subscription fee just to use the heated seats, $18us a month to use a feature in the new car you just bought. Nope I refuse to buy a vehicle like that ever.
They wouldn’t dare do this with hardware, so shouldn’t do it with software. Can you imagine them mistakenly fitting upgraded headlights at the factory and then removing them at your first service because they realised?
Great point bitmap
Well with Porsche, sadly I can!! But you’re right for most manufacturers!
That would cost them. Two new headlights, plus the labour to replace them. Software features are easy to takeaway; during updates. I think this is absolutely disgusting, from a company like Porsche. Mind you, they are owned by VW. They need every penny they can get lol.
They most certainly would if they gave you a 22” full size spare wheel and you’d ordered a pump and goo kit.
Tesla’s self driving car is done with software. They can control it and change it without you knowing. What happens is when the self driving Tesla is about to crash the auto drive is automatically disabled so as to blame it on the driver.
Just picture a possible scenario where your personal carbon footprint is being monitored and "they" decide you've used too much energy from the grid to charge your car and they remotely limit the range and reduce the amount you can drive.
its all a scam to get more money from people, to buy expensive ev cars and pay more VAT
And this is why we have hackers ask anyone who has a John Deere farm equipment
Anyone who has done their own research will know that electric ‘smart’ vehicles, meters, motorways etc is just a form of coming control among other things.
Oh here we go
@@s125ish oh here we go to the NWO 😂
The people who don't believe there's an agenda being played, will find out the hard way...and more fool them!
£1100 to press a couple of buttons on a laptop???? Wow. Absolute joke that is
It was their mistake to begin with so they should bite the bullet and load it back on FOC.
Lee, you are completely correct. The EV scene is nonsense. Not only does no country have the generating capacity to charge them, but their introduction is a clear step backwards and an infringement of personal liberty.
They clearly will introduce a subscription model.
I wonder if all the current advocates will one day wake up and realise that they have been totally ‘had’.
EV’s are not the way forward.
Tesla has been doing the same thing. They started doing audits and removing Auto-pilot if you did not pay. There was a big issue in the US last year over this. On New Toyotas, you get one year free of remote start then have to pay $8 per month. BMW in another country (don't remember which one) was starting a subscription for heated seats.
Lee,
if Porsche messed up in the first place and has given you a feature on your car, in my opinion they should leave that feature as is, yes let you know that you’ve been given something you shouldn’t have had but that’s not your fault. This is very poor customer relations on the dealership’s behalf (Porsche Nottingham) because you purchased the car from them and they are liable for the cock up.
So in a nutshell I would throw the keys at them and go to another manufacturer through principal
Totally agree with you. They should have a system in place where they openly advise people about their updates and they shouldn't be allowed to access your vehicle without consent for updates. I'm holding on to my vest before someone takes that and replaces it with a snorkel jacket.
It's not because it's an EV, it's because it's an ultra-connected car, with an enormous amount of electronics, like newer ICE cars are.
What a scam, I'm very happy with my 21 year old diesel.
If the system, whatever it might be, i.e. heated seats, "comfort" entry, headlights, whatever, is already on the car, they didn't put it on there for free meaning you have already paid for it by buying the car. Even if I never buy another new car, I WILL NOT buy a car with subscriptions to use a feature already installed. If everyone does that, this crap will stop.
Just wait until they control the speed and where you can go with the car.
I have used a Skoda (VW) Karoq 1.6 td SE-L for last Four years, Motability lease. Down payment was £795. Now it’s £2,000+ and only version they do is for the petrol engine. Fuel consumption mixed use is 53 mpg (UK gallon). Motorway, keeping ahead of the trucks at 56 to 60mph returns 68 to 72 mpg.
Even with Diesel fuel at £1.79 a litre it’s cheaper to run than ev charging on a motorway service area. No doubt they’ll overcome that by increasing the tax on diesel.
This is a disgusting way to treat any customer, let alone a loyal one , it also shows head office don’t value the opinion of their employees and dealerships either.
That is tota!!y and utterly outrageous - shocking that they have control over what is your vehicle - Completely unacceptable. The implications are far reaching. After watching your brilliant videos I will definitely not be buying an EV! Keep up the good work on your channel by the way.
Recently a Tycan caught fire on a ship and the ship ended up sinking with 4000 other vehi cles on it
The silliest thing about this is that to enable it again as a goodwill gesture would have cost them nothing at all. So greedy of them not to do this especially as they lose now, due to some bad publicity. This kind of feature is common on much cheaper EVs, and indeed on keyless ICE cars as well. It's nothing special and nothing really clever these days.
Its a breach of contract (civil law) as you bought the car as seen, used its features. They made a mistake its on them, threaten to take them to small claims court…
Have to agree, this is scandalous!
My suggestion: Go back to the retailer from whom you bought the car. If the facility was on there - and you made use of it - and were not told it would come off - when you test drove it and agreed a price, then a facility has been stolen by Porsche or a Porsche dealer. I would send a letter before claim to them, advising that a facility has stopped working while under warranty and you either want it reinstated forthwith at no charge to you or will claim the cost of putting it back via another dealer via the small claims court. Edited to add that I know that a loyal dealer from whom I have bought many cars would take the hit (and likely get the marque to write it off, after all marginal cost is zero).
Be carful with having an option you might get 5 and a half years for upsetting somebody.
Time to buy yourself a nicely restored classic car with no electronics and with an LPG conversion. They also run on petrol if you can't find a filling station that has an LPG tank.
Ha .....LOL at the EV protagonists out there who just don't know what is coming.
Lee, it's this simple mate. What you have discovered is just the beginning. Stick with me on this will you because I have thought this through very carefully a few years ago and this is what our future will look like IMHO. All the signs and indications from all authorities back me up.
Your right to drive your vehicle will be swiftly taken off you and EV's will facilitate this.
It will start with the introduction of smart electronic signage. Your vehicle will be controlled by curb-side signalling which will initially control your vehicle's speed. For instance when you enter a town you won't be able to drive above the set legal limit until you exit the town and then it will be controlled by the next set speed limit. It won't make any difference how hard you press the accelerator pedal, nothing will happen until you are allowed to go faster.
All EV's in the future will be able to drive themselves and follow the smart road signage which initially you will be able to override, just as you can today. However, your insurance cover will quickly flip to only covering you in driverless mode and if you want to be covered to drive yourself you will have to pay a massive extra premium. It won't be long before no insurance company will insure you to be in control unless you are on a private road or track event. Infact it will become the law.
That's when you and everyone else will see no benefit in car ownership because there will be no enjoyment factor anymore. The authorities will provide the electronic driverless cabs which will be everywhere and an app on your mobile will be all you will need to access them for every journey you make which will be automatically billed to your account.
If you want to be free to travel anywhere you want at will and at whatever speed and at any time of the day or night you will have to own a bicycle which is what the authorities are preparing for already with bicycle lanes everywhere. If you think you can get away with an electric bike....think again because already authorities are planning to provide these too if they havent already done so and they are also planning a licence plate for all private electric bikes.
Your freedom to privately own your own vehicle and to privately travel wherever and whenever you want to is going to be taken from you. You will be monitored all of the time.
EV's are the beginning to the end of your freedom to own and drive your own vehicle wherever you want to.
just started the video, but sounds like the BMW subscription crap I heard about a couple of months ago from the states.
2016 I went around the dealers, and bought a new car. Financially stupid, but I had the money and wanted the experience of a brand new car. Dealer was shocked that I refused every single option that involved the internet. Why? I want my car to be dumb. I have unlimited internet on my phone, why pay for car offers "WiFi" (£xx a month) when my phone has unlimited data?
It came with "full European maps" and Europe wide AA recovery. So I drove to Rotterdam with a 3 month old car. Sat Nav sucked, swapped to Google maps and found the destination. None of the "in 100 metres, make a U turn" shit I'd had on the way. I was on a motorway FFS and definitely heading in the right direction. Road signs, remember them?
Another bugbear, go to a Ford dealer. They flipped the driving position but the radio and other controls are perfectly aligned for the passenger to see and use. Driver? Nope. Didn't even bother with a test drive.
This became quite ranty, sorry. But fuck it, I'm in a pub, being pissed is expected.
Have a drink for me! :0)
@@TheMacMaster just finished the video and I wasn't wrong. People seem to be happy buying and then subscribing. Wtf! I inherited some of my grandparents' LPs, parents' CDs. Next generation, nothing. Can't inherit a subscription service unless you keep paying. This needs to stop.
Oh, and bus is in 10 minutes or I would have one for you 🍻
Typical big company. They are basically legalised crooks and the average customer has almost no power to change anything. Great work Lee, exposing the reality.
An EV is not a real Porsche.
Literally anything Porche says is one is one. Anything other than that is opinion.
This is NOT just an electric car issue! any connected car or for that matter, washing machine or kettle can have features added or taken away. One person reported that the heated seat option that he had fitted suddenly became a pay monthly service! pos bmw? - this is the same as any modern computer / tablet - features can be added and can be taken away. As for Ownership you do not own the software that operates the car or computer - you will have agreed to a license to use it and you will have agreed to the terms and conditions which allows them to update the software.
This is just the start boys and girls (and anybody else - don't want to discriminate..) there is no way to avoid this with modern vehicles unless you go for something very, very basic which doesn't have features to remove. This is the beginning of pay per play and it will be installed on all connected vehicles not just the electric ones. Its an on going revenue stream they cant afford not to use.
I believe that none of these problems are strictly electric vehicle problems. Any new car with these features could pose these issues. BMW, I'm looking at you 👀
This was an absolute disgrace.Shame on them.
There is no way that any car manufacturer should be allowed to remove facilities from your vehicle without the owners agreement.
If they made the mistake of including this "easy open" facility at the point of sale then they should take it on the chin and leave you be.
How short sighted of Porsche to cause such bad feeling amongst their customers.
Quite Unbelievable.I'd get rid of the vehicle as a matter of principle and not buy fro. Porsche again.
I have had fifty two years in the motor trade. I am a MIMI . From doing a five year apprenticeship at an Austin dealer, right through to owning my own garage business, I have never heard of such a dreadful abuse by a motor manufacturer! Well, the power to do something about this rests firmly in your hands. Go public, go large and go all the way. Legally they are most definitely in the wrong. Absolutely no doubt about that. Porsche can not hide behind the contract that existed betwixt you and them at the point of sale. We’re Porsche, for instance, to plead that the extra was allowed by there computer to exist in error, that error is theirs, not yours and after a fair and reasonable period, Porsche can not reverse their mistake if it can be shown that to do so would cause their customer undue harm or inconvenience. Let us imagine that Porsche fitted, from new, a type of tyre that was ,for all four, £1200 to purchase, more than the usual factory fitted tyre. If, during the first ‘reasonable period’ of your ownership, Porsche realised their error, providing there was no cost or inconvenience to you then it would not be unreasonable for them to replace your tyres with the standard factory fit. But if after one years ownership they approached you and wished to change the tyres, they must provide sound reason for so doing. Simply saying they made a mistake would not provide proper cause were you to take the matter to law. Thus, Porsche removing without consent a benefit that was provided with the vehicle from new must be construed as an illegal act and you should, no, must inform them of this and warn them that the ‘extra’ must be reinstated. You must give Porsche a fair period to respond but make it clear that if they do not act within, say, thirty days then you will take action to recover the removed benefit. DONT DO THIS ON YOUR COMPUTER. Send it hard copy by signed for post.
If you don’t take action then I’m certain you know the quote, ‘ when good men do nothing’. Jeff
High end car dealers are becoming like Rolex. It’s a huge marketing scam attached to a small watch factory.
My ancient Casio G-Shock keeps time more accurately than my brother's Oyster 😂😂😂 What is a watch for if it can't even tell you what time it is ?
"you've used your quota of carbon for the month, your vehicle will remain locked until your carbon credits are topped up"
I think it's disgusting how Porsche could do this to their customers
Companies are doing this with movies and games too. If you download a movie or stream on Netflix or whatever, the companies can retract those movies or edit/remove scenes that are no longer politically correct etc. This is why I still buy DVDs. They can't mess with them through my phone line. The worst case of this I have experienced is Microsoft removing the option to save photos. That was one of the reasons I bought the xbox and after 4 months they took the option away completely. Imagine if I bought a bike, and after about 4 months aleigh just decided to take the seat back. That's basically what microsoft did with my xbox one.
WELL how am i not surprised to hear this . This is the main reason why I will NOT be changing my car / cars, as currently i am in full control over both my vehicles other than when both go in to a garage for there MOT . A neighbour where I stay changed his car and went backwards with the Reg to an older petrol car, now the model he chose if maintained will last probably another 20 yrs and i admire his decision for choosing the car rather than being conned into a hybrid or a fully electric car. FULLY ELECTRIC CARS especially in britian are just a joke because alot of people dont have a driveway to sit there car on to charge it, and we DONT have the infrastructure that would be able to cope with the demand of all those cars needing charging, this is just another way of the government controlling the drivers, and wanting older cars off the roads claiming damaging the Climate, a lot of S ___e . Arnold Schwarzenegger has said openly that there is no global warming, Senator Robert's also said the same thing about global warming there is no such thing. Have any of you clowns that believe in global warming ever wondered why they always take the temperature for the weather at , airports around the country or big citys another CON TO FLEECE THE PUBLIC , it mite be 37 degrees in or around big citys but in the country it will always be cooler in the countryside, because runways hold a lot of heat, buildings hold a lot of heat , a lot of fields in the country hold heat below ground , so when you get the weather on the TV we are all being lied to, just like your fancy car manufacturer has done to you, they've not told you the truth from the get go
Thats fraud.. i would go back to who ever u got the car, tell them to put it back. Or u can tell them the contract is void.. simple as that
Lee I agree with you 100%, it was their error Porsche have more money than you and have taken your money they should take it on the chin. I will give an example, my friends ordered a car on pcp and the wrong spec was delivered, the company said 'our mistake not yours enjoy'. As we have said before ev's are NOT the way forward, listening to you its like smart phones they can control us.
I agree with you, regardless of whether a first world problem or not, it’s a matter of principle and its not as if it is a cheap car in the first place🤯. If Porsche messed up at the start, then it is their error and considering they have always wanted to come across as looking after their customers and offering the best level of service. I like you have found Porsche dealers very good in general. But this is not acceptable and lets be honest as it is a software program then it’s no skin off Porsches noses to just honour their mistake. Now they have a very disgruntled customer and maybe others who were interested now questioning whether to go with a brand that does this. Fair play to you for highlighting this. 👍
Lee, you have amazing patience! you forked out approx £75k for your car and they want another thousand + for the auto lock/unlock? Outrageous! what,s the point of a "luxury" vehicle that doesn't have what is becoming standard on very many new cars of all classes?
never mind the whole Big brother aspect of ev ownership, I'm off to the auction to find a mk3 Cortina!
The luxury version is £160k and Lee, I believe leases it rather than owns it. Not sure why he is so happy with his dealer either, they make him wait for his car rather than providing a courtesy car for the day so he can carry on with his life.
"You will own nothing and you will be happy" - the WEF.
Totally agree with you.
Welcome to the future. You go to your car in the morning and can't open or start it. A computerised voice say you can't use it for a week because you offended someone last night on social media. (probably an EV zealot.)
I would definitely contact the trading standards authority and or the relevant Ombudsman. Have u still got the Porsche sales brochure for your car or operators manual , if it is mentioned in them and does not specify that it was classed as an 'extra' they will have to put it back. If you purchased the car .. 'as seen' again u have a claim against them. Any high end car like a Porsche should be working to preserve their customer base , not alienate it .. You are right to be ...ed off !!
😂😂😂 £100k for a car and you have to open the doors yourself - at least it saved us from more fried food
YOUR OPINION???????
Wait untill they turn your car off when you disagree with their opinion.
Sooner or later IT WILL HAPPEN !
As with our Paypal friends....
Dump porsche Lee. Get a proper engine. You are right Lee, if they can do that they can do anything. Lock your porsche doors at night etc. Time to dump them, it's not the future for EV. Very interesting video
👍
It’s depressing. Becoming a world where you don’t fully own anything. You just basically rent it. The next one will be cloud services on most things. Games consoles etc. I much prefer buying and physically owning things I pay for.
I work as a software developer. I started programming with a ZX Spectrum 😁
Another great video Lee. EV's really are not the future.
I don't really give a damn about EV cars if I'm being honest mate but I'm gonna subscribe simply because you can see what's really going on here on a larger scale and you're saying something about it. Good on you.
Mark these words..... They know exactly what speed your car is doing at any given time. There is nothing stopping them passing your driving data on to the Police and insurance companies for possible prosecutions or risk assessment for insurance. It's time that data sharing was disabled permanently on all cars with this feature.
Bought a Merc, they removed my auto park feature over the air…I get a multiple new agreements sent via email (that I never read) that I have to agree with in order to use the remote app and car functions. It’s not just EV’s, all modern cars are going the same way, you get squeezed for every penny and they remove functions at their will.
It's so greedy by Porsche that the comfort opening is already embedded into the systems and car. No additional hardware is needed But for them to put a tick in the software for you to allow the comfort opening and charge you at £1k+ is ridiculous. Pure greedy!
Hiya Lee, I can assure you the dealers have no control over things like this. At this point in time the manufacturers have all the power because they have massive order banks that will take them months to build so don't want further orders unless they are at zero discount top dollar. While I haven't heard of a manufacturer taking something off a car after its on it is now common place that cars are having features and functions removed after you have ordered the car and before you take delivery. Its all wrong
Hi Lee. always watch your channel. Tonight while watching this spoke to my sister in Manchester. She has watched the funeral preparations and i mentioned our new king being linked to the W E F. she had no idea apart from saying she likes his green policies. We all need to wake up to what is going on . keep up the good work , whatever you report on. I will keep my petrol car for as long as i can ,and my motorbike and scooters.
My 23 year old Chevy truck with 277k is running fine.
You will own nothing and be happy.
California had a massive drive for EV's and now they are telling them not to charge them.
It's a con.
Who says that.?..You will own nothing and be happy..just asking.
Incredible! shocking. Imagine the scams they can do, forcing you to get serviced by making warnings come up, and disabling your car, if you said something they don’t like, or don’t get the Covid jab etc! Madness
We live in a world of control, they tried with the covid vaccine until people said they can't get away with some of things they were proposing. If I was Lee, this car would be going back to dealership.
Lol exactly.
A friend just told me his 2019 BMW 430 shuts off by a "service" program that requires a dealer visit to reset??? Now that's just BS, I told him. SMH
Another friend had an $100k Audi Q7 with a 'defective' passenger door lock? It refused to start with a "malfunctioning" door lock??? It had to be towed in & the door lock replaced. $1000!?? Just more BS.
My suggestion. Lease new. Buy old with an extended warranty.
If I had the money for a Tesla I wouldn't buy one. An chemist at my last job had one. He bragged about how nice it was, how green he was etc... One day found out he had to take an Uber to work(again). Found out his car didn't finish downloading the newest upgrades so it wouldn't start or drive again. Or Internet here is glitchy, I start work in the afternoons and my TV, phone and computer usually won't work till 2pm. I couldn't afford to be late because my car hasn't properly updated itself.
If your vehicle can be remotely controlled by another entity. You don't own your vehicle! You are paying a costly subscription.
Just sell it and buy a car you can actually control.
Software should not be seen as a non entity - its as physical as alloy wheels and a windscreen. If a manufacturer provided it as point of sale, then it's your property, the fact it was a mistake is irrelevant , it can't be taken back.
The UK consumer rights state : As described ..."The vehicle’s specs and appearance should be the same as what was mentioned before the purchase "
If it was demonstrated with "easy opening" they should not remove it. Small claims court would sort this....
Outrageous! If you purchased it with that feature and you've been using it for a year or so, then it forms part of the contract of purchase at this stage. They should 100% restore the feature FOC. Too bad they made an error, thats their fault, not yours. If they insist on removing it, then they should be paying you £1100👍 And you mean first world problem😁
Great story though Lee, thanks for sharing it.
Keep these EV stories coming they make me realise how lucky I am to be still driving a diesel, I’m not ready for EV and neither is the EV network in this country.
Very interesting Lee , I posted two replies to your article pointing out a certain computer company started this practice themselves a while back . In one comment I just reffered to it as mac , in the second comment I put the fruit based name they are known by. In the past fellow colleagues who use these have said to me that this company have people who scan the waves and get any negative press about them quickly removed...guess what ? the comment including the name of the co suddenly disappeared from these very pages. whereas the other comment not directly naming them is still there.....I Googled it and yes its true , they even remove comments that are posted to their own websites .
If the car can be controlled by someone other than you, do you really own it?
This control started with Windows PCs and to a lesser extent, MAC computers too. Updates and anti virus software to keep the user safe from viruses that in all probability were created to sell the AV software! I think you have been treated shamefully by Porche. So you're charged £1100 for the software 'update' and then they have the nerve to say it will cost around the same to add that feature THEY removed in the first place? 🤔 I have a Peugeot 3008 Hybrid and I cannot believe the way they have customers updating the maps and screen software. Once downloaded onto a suitable flash drive, you then insert the drive into the USB socket and proceed to update the car. All the time, around 1 hour 10 you have to have the engine running! So much for caring for the environment?? Why don't they have a removable module that can be plugged into a PC's USB drive then update the software in the comfort of your home as well as saving petrol or diesel? I'm afraid the answer is simple. We are all being played.
There was no charge for the software update. He was provided with a Porsche Macan to use while the update was being performed (including, he claimed, a full tank of fuel although it’s normal to return a loan car with the same amount of fuel that it had when it was loaned to you).
The £1,100 is to fully enable the Remote Access optional extra in the car which includes the car unlocking itself when the driver is in close proximity. I agree Porsche should have enabled this one feature as a gesture of goodwill in these circumstances but if Lee has been driving Porsche’s for 20 years he will know everything is extra!
That's horrendous, it's a invasion of privacy. They should not have access to anything they've already sold to the consumer. It's theft in my eyes. (Let's nip in the back door when he's not looking behaviour) Lee id delve into your consumer rights my friend.
The problem you describe has nothing to do with EVs. All vehicles are packed with features that are software based and the same thing could happen with a petrol or diesel car of any make. However I think it would be usual to expect changes to be improvements and not have things removed. It could well be that you had this function by mistake and when the software was updated, this fact was overridden. If this was the case, it was probably a one in a million and fir a high end vehicle, I would have thought Porsche could just let you have it as a good customer.
Thats outrageous. So potentially, all the EV Porsche cars sold could actually be top of the range spec but have various features turned off, depending on what you pay for it? What else can your car do thats switched off what you're unaware of?
As it was their mistake and you've had it for a year, it seems entirely unreasonable for Porsche to have done this. I would not buy any more cars from a company that was so petty and mean spirited. As you say, not the dealers fault but they'll have to take the rough with the smooth - the manufacturers and dealers are both there to serve the customer in a reasonable manner.
I’m so glad to have found this fantastic informative channel! I had a deposit on a Model S in 2014. Initially wowed, I went home and came back to earth. Deposit cancelled. The Mrs almost ended up with a Model 3 but thankfully changed employer. My employer is about to offer an EV scheme and I was almost interested until I found you mate.
(I bought a 911 from Porsche in 2013 which I still own today, don’t go there for service anymore as the were charging me for washer top ups and sundries that were never received). Won’t mention the dealer (big one Cheshire) 😮 never been back. Local specialist gets (half) my money now for the same thing with better service.
Welcome to the future!
Add to this; these are nothing else but disposable vehicles.
used rampant rabbit vibrators
If the car is on a lease / pcp deal, just give it back under “breach of contract”. If you own it, the fault ain’t yours so tell Porsche to put it back, and the dealer or Porsche themselves can “pay”. Either way, this is a PR disaster for Porsche, so I hope you get a million views of this video. 🤣🤣
£1100 for a bit of a software update. Not an actual part. That's a total joke.
That's not how it works in reality. Both the software and hardware has to be developed, refined and installed. In rality this probably costs say 3000 per unit but no one would pay this. They install the hardware as standard and charge evryone say 100 more. The money generate then subsidises those who choose to have it activated for 1100. This way the manufacture ensures sales and covers their costs, plus anyone activating it as an afterthought is good business. It is the same with the cost for different body colours, this bears no relation to the cost of the paint or the paint process. In reality, all those buying the cheap option are subsidising others, as some of the colours on offer often cost way more than the actual price asked for.
@@dhg1960 Wow, great lesson in retail economics DG - something I've never really thought about before but will remember for the rest of my life! "Every day's a school day" thank you!
If my car manufacturer did that to me, it would never see another penny of my money in the future, that’s for sure.
I just bought a 2003 Toyota HiLux Workmate here in Australia. Will last the rest of my life. 5 speed manual transmission, open doors with a key, wind up windows etc etc, you get the idea. Basic engine that you can work on with lot's of space. These cars are getting hard to find. Mine only has 110k kms and was owned by a sraypainter/panel beater so has much better than factory paint and chassis. No, you cannot buy it. But I suggest maybe you should look for a lightly used one. Took me 2 years to find it. Could use it to cart furniture etc if needed.
Toyota LC 70 series for me. Probably the Last new one for 2022 before they disappear. Will last 1 million km if properly taken care of.
Lee I have to agree with you 100%, how on Earth can you put your car in for an update and it comes back downgraded ! The EV revolution is coming before we are even ready for it, just look at the infrastructure, the whole thing stinks, energy costs going through the roof too so people won’t be able to run a scalectrix soon never mind a car, the future of motoring looks bleak !
Michael, good point, well made!
Or they can TURN OFF you CAR anytime they are TOLD TO DO IT!!! Engineers love to CHANGE things I think it is to justify their existence so they can keep their jobs. I have never ever seen a SOFTWARE UPGRADE that did not DICKUP something ELSE that had nothing to do with what the SOFTWARE UPGRADE was supposed to be fixing!!!
Problem with electric cars is this, you buy the hard product but the soft product the manufactures can change when they want, just crazy!!! I heard that future electric BMWs (or was it VWs, I forget?) are going to charge car owners to use their own heating/AC in their cars, how crazy is this and where will this end? Problem is because smart technology now allows car companies to do these type of changes / charges then they will because they can make more money and its just so wrong!!! 😒😡
Keep an old analog car in the garage just in case. :)
Do Porsche not understand customer relations? Porsche's error, they should have left the function on. EV enthusiasts are blindly walking into a tech trap, one that has no reverse gear.
You get what you pay for so be grateful you had that function for over a year for FREE.I would understand your stance if they demanded the £1100 for the use you had from the function.
If they have changed the deal end the lease. Simple
If you own it then that's theft as you bought it as is it's now yours not Porsches