Bad gt54 gt56 ?!? What to check before you call Garmin!
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- เผยแพร่เมื่อ 4 ก.ค. 2024
- Garmin has had a string of faulty transducers, but before you start calling Garmin and taking advantage of their great customer service, there are some things you need to check for yourself and rule out.
Today's video will show you exactly how a bad transducer can present itself, as well as other issues that can present themselves exactly the same way.
Garmin can be contacted by phone:
U.S. 913-397-0872 | 1-800-800-1020 - วิทยาศาสตร์และเทคโนโลยี
Mine starting doing this just over a week ago, I have the 56. Did all the things you suggested, mine is definitely bad. I will be giving them a call for a new transducer, thanks for the video.
Totally agree Garmin customer service is the best, thanks for sharing!!
Thanks for this video! Bought a new Garmin with a bad transducer, I would have been chasing the issue forever if it wasn't for this. On side view only half worked.
Great video on the garmin side view . I've had some darker shading on one side. Didn't think about the motor interfering with the transducer. Mine is the gt54 and I have a backup if I need it. Thanks again for some great information on garmin chartploters.
Dang. My GT54 side imaging just went out on the right side… lower frequency still works but higher has a really dark right side. I just reached out to Garmin via email. We’ll see what happens.
Thanks for the video. My GT54 ducer just stopped working on the left side at the higher frequency but still works on the lower frequency. I'll try contacting Garmin about it.
They shouldn’t give you any issues! Thank you for the comment!
Thanks!
I loved my ecomap 93sv for about 2 months until the sonar stopped. I contacted garmin and they walked me through everything and pretty much told me it was set up wrong. I assured the cs rep that I have set up more of these things than several cs reps combined.If it were set up wrong it would not have worked for two months and then just not work. The gps is wonderful on it but it will not recognize the transducer. I have replaced two cradles and three transducers to no avail. I pleaded to let me send in the head unit but they never would allow it. Now that the warranty has expired,it still sits in my old shop collecting dust where it has been for probably 7 or 8 years now. I now have 2 lowrance and a humminbird which I set up and have never had an issue out of any other one that I set up and I have owned dozens over the years. I was so excited when I first got the Garmin, I guess I learned a hard lesson.
recently had this exact problem, contacted Garmin and with no hassle, sent them the old one and they sent me a new one.
Dealing with this exact issue on a brand new gt54
I had one side go dark for a few months and then both sides went out recently, its a bummer for sure.
I noticed my right side getting darker.....grrrr I just bought it in march...I do have a gt54 for a backup...
I have some issue with my monitor. Sometimes color fade.
Had the same issue on side imaging after I kinked my transducer cable.
My first time customer service call was not the same this week and the guy was not even engaged in the conversation when speaking with me and he spent most of his time talking to someone else in the background and not addressing the questions I had. After holding for 46 minutes I had nothing to gain from it only than my own assumption that I just as well purchase another unit.
Hmm that’s too bad. Never had that issue,
I suppose not everyone is good at their jobs lol
I've had two GT56UHD crap out on me so far. Super irritating. And at over 400 bucks a pop, it stings when these transducers crap out.
You shouldn’t be paying for them. Garmin customer service should replace them for free in most cases
My side img. And down vu option doesnt come on the screen but 2 d sonar does on my 93sv uhd and gt56 transducer. Does any one have some helpful tips for this problem
I have the GT54uhd and lately my ClearVu wont show any depth over 7ft. Any suggestions?
Make sure your range is set deeper than actual depth
mine the Depth constantly flashes 0.0, seems to show water temp
I have the problem, darker on the left side, on my Force trolling motor transducer again. This has been replaced three times already. Garmin customer service is VERY good about replacing them but this is happened way to many times.
Yes there is definitely some kind of issue going on.
I have heard of farming replacing everything (transducer screen and cradle) to try and resolve the issue.
Maybe suggest that to them???
Idk if it will help but worth a shot.
I have a original gt54 from 3-4 years ago and it’s not had a issue.
14 months of use and I am also on #4. these transducers are very fragile.
have had it go dark then come back on only to go dark for good.
Would like to know if the other manufacturers are having the same issues
I think I might have a bad transducer, but idk because I accidently dropped the front of my kayak in the water from about 6 feet the transducer is mounted to the bottom of the front. Everything works but downvu doesn't show anything anymore every now and then it shows a faint image and then just specks. Does anyone know if this means it's messed up? Everything else works fine.
My downscan on the GT54 (mounted on Force Trolling Motor) went out middle of July and I worked with Garmin for a replacement under warranty and was sent a replacement. Not a fun job but I replaced it myself. Well, its just 3 months later and its out again. No image at all, just snow if I turn up the contrast and brightness all the way. Im powering this 122SV UHD Ultra (GT54) along with a 110SV Ultra (GT24) and 126SV Ultra (GT56) from 3 Milwaukee 18V lithium batteries wired in parallel. All units are on this same power source. When I first power up the units, the voltage reads 20.4V on all units even though they are 18V batteries. The GT24 and GT56 transducers work fine on downscan, its just the GT54 that has the issue. Garmin has questioned my votltage as being too high. If thats the case, why does the GT24 and GT56 not have issues on downscan? I know Im not the only guy who is powering their units using 18V Milwaukee batteries. Do you have any thoughts or experience with units powered with 18V lithium batteries and that causing damage to downscan crystals? Thanks and love your channel!!
Hi Mike!
The echomap units are rated to 18v so by garmin spec you are over powering them running them on “18v” batteries. I will say I see lots of people running the same batteries and I’ve not seen or heard of any connection between the higher voltage and transducers going out.
Im surprised that Garmin warrantied the transducer after hearing it was ran on 20v (even though it may or may not be the issue) just another reason I like garmin top notch customer service.
@@MGMarineTechYes, They sure are the best. I just got notified they are sending a replacement GT54 and nose cone/transducer replacement kit for free exchange. This was after I sent a screen shot of my unit showing no image on ClearVu.. and.. showing voltage of 18.4. If high voltage was the problem, my GT24 and GT56 would of had ClearVu issues by now after almost 2 yrs of service you'd think. Thanks for your help! I enjoy all your expertise and have learned lots. Your clear delivery and explanations are top notch!
I just picked up the 93sv with the GT54 transducer. Is it an issue that the unit isn't automatically recognizing the transducer as the GT54? I know how to set it as GT54 but seems odd it isn't auto detecting it.
Sometimes they will do that. I would update the unit and see if it then will
@@MGMarineTech thank you, I'll give that a shot.
I have my Gt-54 transducer with my 93sv on my trolling motor. I had a tournament couple weeks ago and about halfway through the day the left side stopped working on my Sidevu. I restarted unit and it didn't work all day. I then just turned left side off cause why use screen space with no info. But then I went out again this week and it seemed to work fine. What are the chances this is a bad transducer?
That’s a odd one! I’ve not seen them go out and come back!
Maybe a bad wire inside the cable somewhere especially with it being on a trolling motor. Or potentially a connection issue.
@@MGMarineTech If it happens again I will definitely get in contact with Garmin. I do not want to get stuck out of warranty with a faulty transducer.
I was denied a 3rd replacement. got a supervisor on the phone and he made it happen. This is crazy common
Yeah I’ve talked to some people at garmin and they all haven’t heard anything about it.. which I find kind of funny…
@@MGMarineTech I will be trying a new gt 56 this weekend replacing the 54. Appreciate your videos helping me get started on the settings. Hoping the 56 will be more robust...not holding my breath
Does the side vu or down vu show anything on the screen when out of the water? I just bought the 75UHD and after install I'm only seeing a few grains of pixels on the screen when I test the side vu mode etc...(I haven't had a chance to test on the water yet)
No they will not operate properly out of the water and will show nothing,
It’s also not idea to operate them out of the water
@@MGMarineTech Ty!
❤❤❤
What’s the best # for garmin
Good point! Added to description
U.S. 913-397-0872 | 1-800-800-1020
I'd like to send a pic of what my side view is doing
Email address?
Mgmarinetech@gmail.com