I just ordered the Dupray (waiting for it to arrive). I purchased it to clean my grout lines, but came across your video and I’m anxious now to try it on my carpet. The dog’s room has a few pet stains, so I greatly appreciate your tips on the use of Ammonia and peroxide to try and remove. Very informative and extremely helpful! Thank you
It is good stuff. Some people use the 40 Volume which is also safe on most carpets but 20 Volume is fine. Even regular 3% from the drugstore works pretty good most of the time. Peroxide is good stuff!
Thank you for a very helpful, informative video. Also, it's really good of you to share tips on how to use the machine optimally and on carpet cleaning solutions. I have been researching steam floor and carpet cleaners. Your video helped me make up my mind to get the Dupray Neat.
I'm glad to hear that Carol. Be sure and join our facebook group to meet other people who have a passion for all things cleaning facebook.com/groups/2160717584018068/?ref=group_header
Hey, there! I have this steamer and it is my absolute favorite cleaning tool, my kids tease me about how much I love it! I love it most for my bath tub! I wanted to let you know, that I don't wait to fill the steam back up! If you keep the trigger engaged, you will be able to open it right away without the steam bursting out. Then, when you fill it, it does bubble a little at first, so go slow at first, but you can totally fill it right back up. I just engage the trigger, go get my water ready, then come back and open it up!
We also do this. When we shut it off lock the trigger and allow the remaining steam to escape and in a couple of minutes you can start easing the cap off the machine. Just remember to release the trigger lock after filling so steam can be generated or it will take forever to heat back up! Thanks for the tip!
Awesome video. I just wanted to see if I could use the neat steam cleaner on carpets. Now I get professionals and a full carpet cleaning tutorial. I appreciate yall so much. Definitely going to check yall out as well as use your link. Thank you!!!
It all depends. Ten years of normal use with regular vacuuming verses ten years of neglect. If the carpets are in good condition then you could just use a steam cleaner but if there is extensive soiling and pet-mess etc I would have them cleaned and then keep them up with the steam cleaner. I have the equipment to handle the worst carpets but unless you happen to have the stuff you need you'll have to rent it, or hire it done.
On carpets that aren't too soiled because a Rug Doctor or carpet washer FLUSHES the carpets to remove excess dirt whereas the Dupray removes stains and loosens debris so it can be released with the steam and be trapped in the pad. There are limits to how much actual dirt the pad can hold so if the carpets have been neglected for a while an extraction might be the better way to go initially. Followup cleanings can be handled with steam alone.
I have a dog who secretly pees often and I was about to rip up the carpets. No joke. My wife had 20 volume h2o2 and I diluted it slightly not sure if that’s what I should have done but. I used the deprey and it’s truly amazing! I used to struggle with a spot cleaner and carpet shampoo cleaner and go over the areas over and over sweating my face off and this was easy and strangely fun. Do you dilute the peroxide or just straight? This will be my go to for old dark urine stains. Thank you sooo much for the video my friend!
I use it straight but if you diluted it and it still worked you can do that but it does weaken it so...if you add enough you would end up with 3% or even less. 40 Volume is widely used at full strength so you could even go up from 20 if you wanted to and probably be fine. I started using a product called "Betco Green Earth" which is a "peroxide-based" General Purpose Cleaner that has maybe even better results than 20 Volume alone because it adds a "carpet-safe" solvent so it cleans things peroxide won't deal with...but that is more expensive but you could Google search for it and see what the prices are at various locations...I don't sell products anymore so I don't have a particular place to recommend but it sells for a wide range of prices...and there are other "peroxide-based" cleaners that you can find though many have weak amounts of peroxide so they may not be as effective. Straight 20 Volume is a great all around way to go for urine spots though so if that does it for you cool!
@@JoeWheeler thank you so much for responding. I have brown spots that came up- apparently wicking. I’ll look up that betco stuff. My carpets aren’t that old and neither is my peeing dog. It seems I might have to contend with this for quite some time. Never had a dog that does this. It’s maddening. Thank you again my friend for taking the time to respond to me. I really appreciate it.
I have two of them and both are still working fine though I use them less than I used to because I retired. I use them around the house all the time but rarely use the Oreck Orbiter or Rug Doctor machines so IF you are needing a machine to clean with you can't beat the Neat!
I wanted to explain why we use the cleaning chemicals we do, because people ask about them a lot. There always seems to be at least one question when we discuss presprays wondering why we don't use (fill in the blank with whatever professional level chemical other carpet cleaners use)? There are a few reasons why we don't use (fill in the blank again). Firstly, we are trying to demonstrate equipment that some professional cleaners might be interested in, but our primary audience is the general public. These are the people who don't have easy access to professional level chemistry, but do have access to APC's and GPC's (all purpose cleaners, and general purpose cleaners, which are the same basically, but refer to common off-the-shelf products sold for cleaning around the house, though many professional cleaners use them as well) which are sold everywhere and are easy to use, and mix, and store. Also these are safer for the general public than specialty products which can be very hazardous if mishandled. So we use what they will most likely use, and they can see how the equipment will perform if they use these products. Secondly, but related is to show the equipment in a situation where it has to perform without the benefit of a hard to find specialty chemical that would possibly remove the stains etc, where the equipment actually could not perform very well, but the results would still be great because we used good chemistry that the average user wouldn't have access to. So if we used (fill in the blank) and people bought the equipment, and used an APC or GPC (which they would) and got poor results, than they would feel mislead. On a related note, they also would question as to whether the equipment actually could work without the (fill in the blank) chemical, so maybe they wouldn't be confident to buy something we demonstrate because it would be expensive to use it if it didn't work with their common cleaning chemicals. Thirdly, a lot of the (fill in the blank) products are not only very expensive and hard to source locally, but don't actually perform as well as the APC's and GPC's we already use. Why could this be? The companies that make APC's and GPC's are a lot larger than the small shops that make their own specialty products. The chemist's that the larger companies that make the APC,GPC's have more resources and testing available to them, and they don't want lawsuits, so the safety for the general public is a higher concern, and the products have to perform to stay on the shelves, so the wider concern is to make products that work well, safely, and are less dangerous for people to handle and are more stable, and the list goes on. Smaller companies focused on professionals are aimed more towards ultimate performance, but are less concerned with the safety to the end user, because that end user is a professional who accepts the risks for the high payoff of a faster clean. So we don't use the professional chemicals, because of the above reasons. Our primary audience would never want to spend the money, or take the time to research which of the (fill in the blank) would be the best for their particular situation. We show them what can be done with the equipment and an easy to find and use product for treating stains. I hope this helps people to understand some of the reasons we do what we do, the way we do. Many professional cleaners are puzzled as to why we would not take advantage of some better(?) chemistry, and we get asked about this all the time. So there's that. As to what chemicals we do use, we try to mention that is the videos as often as we remember to, but feel free to ask and we'll try to share it with you.
Be sure and try the ammonia and 6% peroxide if you have some. Corey still loves the Simple Green/peroxide mix, and gets great results. We tend to use Fabuloso w/o peroxide in the mix, and apply both it and ammonia as spotters instead, and we're getting great results. If you use a backpack sprayer you can mix peroxide into it, but don't put peroxide in a standard garden sprayer...it won't hold pressure! Use a hand spray bottle for the peroxide if you don't have a backpack. You can mix peroxide and ammonia together in a sprayer or use two sprayers one in each hand and aim at the same spot (shout "bang", "bang" while squeezing triggers for the full effect). As always, be careful out there!
Ammonia and peroxide can be used full-strength. Fabuloso or other cleaners from 4-8 oz per gallon/water. You can dilute ammonia quite a bit and it will still work and diluting it does help alleviate the odor of it quite a bit but if the odor doesn't bother you full-strength is fine. Ammonia won't harm fabrics or wool but peroxide should not be used with wool so keep that in mind. In most cases with vapor steam you won't actually need any pretreatments but these work for when you do. Also, be aware that some stains can be made permanent if you use heat to treat them (blood for example) so research that topic just to be aware of the things you don't want to use heat for. Other than that caveat, I hope this info helps!
The Dupray Neat STeam Cleaner sounds good. If you use 20 volume developer as a prespray for pet stains, won't it take the color out of the carpet? Do you use it full strength? What else can I use as a prespray for pet stains? Thank you
20 Volume is fine for carpets with synthetic construction but not natural fibers like wool. If you are unsure of what the fibers are (some rugs for example with no tags identifying the content) I wouldn't use peroxide or peroxide based cleaners. You can look for enzyme products for pet stains instead but check they are "Wool-safe" and follow the instructions. Some stains will respond to just steam cleaning alone so if you can't or don't want to risk it with any prespray you can try just using steam. Not all stains respond to cleaning no matter what method you use, particullarly if someone else has previously tries to treat them with a product that "set" the stain. One other option you can look for is something like Tide detergent with enzymes and mix that up in a oight dilution and apply it but you may want to follow up later with some vinegar and water to rinse it and bring down the pH so it won't resoil.
They are actually for different applications so there are times when you would want a "Big Green" and times a steam cleaner would be better. To deal with a fresh pet accident on carpet the Big Green would be ideal but it can't clean an oven so...Both are excellent for particular tasks while there is some overlap since both can remove stains on carpet and rugs, both can NOT clean hard floors so you could use both depending on your situation. The steam cleaner will be far more useful most of the time but it won't do much for a big spill or pet accident and if your basement floods it can't deal with the water but it can clean up what is left after you deal with the immediate issue of removing all of that.
You don't really have to change the cloth even when it gets really dirty because it still catches loosened debris and traps rising steam which carries that debris. Since it isn't "soaking it up" like when you use a regular mop type device, the cloth just keeps being able to provide a barrier to trap what the steam loosens and brings with it. The cloth or pad is basically a "filter" that the steam goes through and deposits debris on as it rises.
If you don’t care me knowing, what is in your prespray? I’m a clean freak and I about to pull the trigger and buy this because of how well it’s done. Also, does it leave the carpets super wet?
It leaves the carpets almost dry after a minute or so. We just used Fabuloso @ 8oz per gallon and that because we charge for using a prespray or else we wouldn't even need one most of the time. With 275 Degrees you don't need much else!
Just curious now is there alot of moisture in the rug afterwards ? How long is drying time ? I'm trying to figure out if I should carpet clean my carpets or steam them
The rugs are barely damp and dry in minutes. It's a good method among other good methods. The nice thing about one of these is that it is also useful for may other things besudes just cleaning your rugs. A dedicated rug cleaner isn't going to get used all that often in most homes but a good Steam Cleaner is something you will definitly get a lot out of for the money. Unless you really need to flush something out of your rugs this is the best way for most people most of the time...and it's often "chemical-free" unless you need a specialty spotter (we use a prespray because we charge for it but you generally don't need anything but steam to clean with). I hope this helps!
If memory serves it was Fabuloso at 4oz per gallon. We had prespray figured in with that account and always used it even if we didn't technically need it so that most likely would have been it. We rarely ever use prespray with the NEAT unless absolutely needed and you shouldn't have to use one 99% of the time.
What is the name of the pre-treatment that you all used? Ok, so it is the Fabuloso .... I have seen that before- they come in different colors. I have seen the purple stuff. I am unfamiliar with it. Are they all the same? My carpet is the same color as this one and I have stains mostly from pets and everyday stains. I think some might be from dirty shoes. I do not recall spilling anything. I am so very happy I came across this video. I had been looking for a steamer and this one has steam that will last more than 5 minutes.
The Fabuloso scents are all basically the same. You can try steam cleaning without the pretreat and see if you actually need it if you want. If you do use it try about 8oz to a gallon of water.
No. You can only use water in the boiler for steaming...(water and vinegar is used for descaling but you don't heat it up but instead you flush it out and then use water only for steaming). You have to presparay the Fabuloso ahead of the steaming and then water only from the steamer.
Hi Joe, Thank you for posting this helpful video. I'm thinking of getting th NEAT steam cleaner, and this video has helped me to decide. I'm wondering if this steam cleaner would be safe to use on a wool oriental area rug? Thanks.
If you do it then keep the steam head moving and don't hover or stop because heat can shrink wool, but generally, it is overly damp heat that does this. So just keep that in mind, and if you do use a cleaning product, make sure it is marked "Woolsafe" and you should be fine.
I've watched a bunch of your videos and really enjoy them. I live in a small area with light carpet staining. Could I just use the neat steam cleaner without pre-spray do you think? Or what if I just sprayed the carpet down with a detergent or shampoo dilution? That way I don't have to get an industrial sprayer and new chemicals. Anyway, appreciate the work guys!
Dupray sells accessories for this model on the website. They offer other models of steam cleaner so be sure and choose ones made to work with the NEAT.
If you are in the US you can find it at most grocery stores, discount stores and some drug stores where they sell general purpose cleaning supplies. Use peroxide (20 Volume) straight on organic stains and where carpets are dingy and need brightening. Ammonia works on colors and dark, dingy areas.
@ Joe Wheeler , I have a question to ask *again* :D. Can the Dupray be used on leather furniture ?. I'm loathe to try as it leaves everything wet , but *VERY VERY* clean.
You can pay for this Steam Cleaner after two jobs like this and I don't charge as much as some people do. Price varies wildly depending on your local area and the competition level, going rate, and how desperate cleaners may (or may not) be. "Return On Investment" is something to consider because spending money on things that make money instead of on consumable items whenever possible is a great idea and I emphasize that with these videos.
I am considering purchasing this machine and adding to my apartment/house make readies. Can you tell me what you use to pretreat? I know you mentioned the 20 Volume peroxide. Is that for pet stains? What ratio fabuloso to water or do you use it full strength?
We use the 20 Volume for organic stains (including pet stains) and the Fabuloso we mix at 8-16 oz per gallon of water. On some colored stains we use ammonia either straight or diluted the same as the Fabuloso.
Most experts will tell you that 180 degrees Fahrenheit will kill dust mites (and most pests) on contact. This product has a rating of 275 degrees Fahrenheit @ 50 psi and so it should easily kill dust mites on contact. 50 psi can tend to blast them away before the heat can kill them, so be sure and use one of the included pads or bonnets (or a towel you have at hand) to cover the nozzle or floor tool because it will concentrate the heat and prevent the pressure from blasting through and blowing the dust mite away from the heat. Don't move the nozzle too fast so you ensure the steam penetrates through and reaches the carpet backing. Slow and steady will work best. Good luck!
If you vaporize it and reach all of it with the steam it is gone. If smell remains then you didn't hit it all. This is still a surface treatment for the most part like all carpet cleaning methods tend to be. The only sure way to remove the problem is to pull out the carpet and pad, clean and reseal the subfloor and install NEW PAD and either clean the carpet front and back or install NEW carpet...and not let pets on it. But surface treatments can sometimes help and be enough for many people so it all depends.
How long have you had that Neat, and how well does it clean really dirty surfaces? I am doing my research, and this brand seems to be the best, but I don't like how they are in Europe, and if my unit has issues I have to deal with sending it out of country. I want something that has enough heat and pressure to really clean anything and everything in the house, and the garage. Would you recommend this one, or one of their more expensive models?
I use it for carpets and upholstery mostly and it works great for that. The limitation of 50 minutes may make you want to go up to a model that has continuous fill but that is the only issue so far. The heat and pressure are fine, but there are some things that respond to steam cleaning and some that don't (regardless of all the videos you see on TH-cam) so you'd have to try one to see if it cleans the things you need to clean. I don't think you gain that much by spending more if the run time isn't an issue.
The steam is hot enough that it is a vapor instead of a liquid, and the carpets are basically dry within minutes. So wet carpets shouldn't be an issue.
As long as they are a protected wood, not unfinished, you can use this to clean. Keep in mind that with the heat of even the least expensive low temp units they still can damage delicate materials. The NEAT is a little better in that it produces a dryer steam than units with lower temps and the amount of water produced can be excessive, so starting out with a dryer steam helps. Any hard surface that you clean with a steam cleaner will get wet from the condensation that is created so you want to have a microfiber mop or a wet/dry vac with a floor squeegee or similar handy to get up that moisture because that moisture is what can cause problems if it is allowed to sit for too long.
Dupray sells some general purpose floor pads sold as for the NEAT in a 5-pack (PAID LINK amzn.to/3jyXMoF). There are also similar sized pads that look like these that may show up on the product page for these that can also work. For some floor cleaning (tile floors, ceramic, vinyl, etc) we use 3M pads which will also attach to the NEAT's floor tool (PAID LINK amzn.to/31HWRvL) which can gently scrub dirty floors (just don't press down with the NEAT's wand, let the pad scrub for you). You can affix microfiber towels, cotton washcloths, or other items to use and some of these you can just use once and toss if you want to. Just be ready to handle the condensation created by the heat/steam when you clean, and have rags or a mop, or vacuum that can handle water to clean up the mess. Using distilled water instead of tap water can help with final results because hard water can leave mineral deposits if your local water isn't very soft. Good luck and I hope this info helps!
Hi I'm wondering if this steamer produce dry steam? Cuz I need a steamer (affordable) who can get rid of acaryens in my bedroom without producing too much humidity when applying. On the ground its fine I don't mind but for tissue and mattress I do Help greatly appreciated
The NEAT does produce a dry steam (275 degrees). If the 50 PSI is too strong for you (blasting insects around the room) just place a towel or bonnet over the tip to make the stream more gentle. For the money you can't go wrong. Keep in mind also that because it is dry it is a contact steamer, meaning that the steam is cool once you get a few inches from the tip, so it won't burn you because there is little water in the steam compared to other steamers. But it needs to be very close or touching a surface to clean effectively, so using the triangle attachment or floor head with pad or bonnet, or towel allows you to get maximum heat and cleaning power. Hope this helps Ben!
@@JoeWheeler but I saw that water 💦 appears on different tests. Don't you worry about a carpet becoming wet wet because of that? On a mattress for exemple will it make wet at the end? I'm in France it cost 150e but just wondering if I should not invest a bit more in a polti cimex Eradicator that produce 180 degree dry steam. What would be the best accessory to use with the steam to avoid too much water on a mattress?
You can get condensation on solid surfaces because any amount of moisture (and all steam has some) will be a by product when cleaning floors, countertops, etc. On soft materials, like carpet and upholstery, and mattresses you have far less condensation and so they will dry very quickly. I've done mattresses and seating surfaces with the NEAT and it dries in moments, so it is a fast way to clean and be able to use the furniture fairly soon after. If you have comparable steamers that are rated within a few degrees or PSI you probably won't notice much difference between models, so run time and the included cleaning accessories may be the deciding factor. I'm not too familiar with the Eradicator but it sounds like their model sold for bed bug treatment, with the ability to add a chemical with an add on container. This may be better for your application if you can get that added feature for a good price. On mattresses I use the floor tool with a microfiber pad (intended for floor and carpet cleaning) because you have a large flat surface to clean. You can use the triangle attachment with a bonnet too. If you use towels and bonnets, keep in mind that they will become saturated in use and can leave surfaces a little more damp, but aiming a fan at the cleaned surfaces makes them still dry quickly. Hope this helps Ben!
Joe Wheeler Thank you :). I have been using steam cleaners for about 30+ years to clean my house, from my first Polti Vaporetto back in England to heavy duty/commercial ones over here in the US. I currently have 2 vapor steam cleaners (a continuous fill vaporclean TR6 and a vaporclean Gaia). The TR6 is my old workhorse, but a bit heavy to lug around, so I usually only use it for spring cleaning and every time one of our daughters moves into or out of an apartment. The Gaia sits unused in my storeroom...I hate it. Every couple of years I take it out, dust it off and see if I like it a bit more, but it always disappoints, so back it goes. Just ordered the Dupray NEAT to keep upstairs for daily use on the bathrooms and to steam the carpets etc. It’s not as powerful as my TR6, and not continuous fill, but I think it will be a fantastic compact and lightweight everyday cleaner! I’m excited to try it out! The reason I asked about the Fabuloso pre-treat is that my daughter recently bought a house and one of the rooms had such dirty carpet that I had to wash it multiple times with a Bissel ProHeat Pet carpet shampooer...but it got so wet that stank the house out. Luckily they are replacing that room with hardwood, but I wish I’d come across your videos sooner...you get such great results with your method of pre-treat then steam.
There's an Amazon review that is maybe you(?) but if not very similar, that I want to share (but I left the name off in case it's you or someone else who wants to be private). 5.0 out of 5 starsReview by an experienced steam cleaner user.March 23, 2019 Verified Purchase So, I am a very experienced home steam cleaner user. I had a Polti Ecosteam system back in England over 30 years ago, then after coming to live in the US I have had 3 commercial quality steam cleaners, a VX5000, a Vapor Clean TR6 continuous steam and a Vapor Clean Gaia...all of which have cost around $1,000 mark each as well as multiple very disappointing cheap hand held steamers and steam mops. Last week, after using my 14-year old TR6 (my favourite) almost continually while doing both a move -in clean and a move-out clean for my daughter, my beloved TR6 stopped working. I knew my engineer husband could fix the suspected pump malfunction, but was lost without a steam cleaner. I had also wanted a lightweight one for everyday use as the TR6 can be a bit heavy and bulky to lug around. After a lot of research and TH-cam videos I decided to give the Dupray NEAT a try. It arrived this morning and I immediately set to cleaning the stair carpet (using a light pre-spray of carpet cleaner first), then our white upholstered dining chairs, wooden window blinds, a window, hardwood flooring and finally gave the oven a quick clean. The Dupray NEAT is easily the best budget steam cleaner I have ever used. It is brilliantly well designed, very lightweight, didn’t hurt my wrists or my back. Attatchments clip on and remove really easily. It is very easy to manouvre. I used 2 tanks of water and tested it out for around 1 1/2 hours, with some water still left in the tank afterwards. It did a fantastic job of cleaning and renewing the pile on the stair carpet (albeit it was not too dirty to start with, but the pile had gotten flattened). So so easy to clean the blinds and the windows...due to that light and manouverable wand. Basically it did a pretty good job on everything I tested it on. Now, I would still choose my TR6 for any kind of deep or tough cleaning jobs, but the NEAT is so incredibly easy to use that it will now be my first choice for everyday maintenance cleaning...something I never use my TR6 for because it’s so heavy...but the NEAT I can keep upstairs in the closet and fire it up to clean the bathrooms, run over the carpets, mattresses, chairs etc., with complete convenience and ease. I absolutely love it and would highly recommend this product. I also bought spare microfibre bonnets from Walmart and Amazon...the 5-6” size sold for car polishers fit the triangle tool perfectly and are cheaper than purchasing from Dupray.
Joe Wheeler Yes, that’s me :) Used it to clean my daughters sofa and also our master bathroom yesterday and it did a great job. Still prefer my Vapor Clean TR6 (now called the Pro6), for tough jobs/deep cleans, but the Dupray NEAT sure is wonderful and convenient for maintenance cleaning and seems to be better on carpets than the TR6...probably because the steam is slightly wetter.
Hi Joe, Thank you for the video very helpful and informative. I do have a question though, I was wondering if you by any chance know whether the Neat steam cleaner works on or helps to fluff up carpets that have been flattened due to high traffic and furniture? Thank you in advance.
Steam is actually an exceptional way to raise up matted down fiber. A lot of professional carpet cleaners have gotten back to me regarding this and it is a welcome side-effect from using a steam cleaner vs. a method that puts down hot water and sucks it out. Some carpet may be too far gone to fix, but generally this will help in most situations.
We use it straight in a spray bottle. You can add it to a mix with your regular prespray if you want, but be aware that it messed up the seal in garden type pump up sprayers, so use a hand spray bottle, or a backpack sprayer.
I have a question about this steamer...where does the dirt from the carpet go? Does it get soaked up by the fabric pad? It seems that many steamers don’t extract anything, so how does the dirt leave the carpet?
I actually hit upon this question in a more recent video th-cam.com/users/edit?ar=2&o=U&video_id=JmBDKd9jSY0 but to give you an answer I'll respond here as well. With steam and pressure, the embedded debris is "blasted" loose, and (if no pad, towel, or bonnet is there to trap it) will become atomised and airborne. This means that it goes into the air with the steam (having been loosened from the carpet fibers and base of carpet) and will be distributed elsewhere. The dirt particles and stain components have been through a high temperature exposure, which for most contaminants, organic materials, and those nasties like bed bugs, fleas, dust mites, means they have been made inert (basically they've been changed in the process to being nothing but microscopic debris). These "particles" which would spread around and be distributed everywhere the steam could carry them (depending on the airflow in the space where cleaning has occurred) IF you don't use a pad or bonnet, or towel to "catch" them as they arise with the steam. So unlike bonnet cleaning, where dirt is absorbed by heat and friction (agitation and scrubbing where these particles are grabbed and held), the steamer simply catches these particles. So in effect, you are just using the pad (or bonnet etc) as a filter through which the steam can escape and catch most of what is caught up in it. Obviously, some of the steam is not going through the pad etc, and you see it around the pad etc, so it doesn't catch 100% of these particles. But because they are now inert and loosely attached they can be easily removed with the next vacuum session (if there is no residue or other chemical attraction in the carpet to allow them to stubbornly "stick" to the carpet and not respond to a vacuum cleaner). One of the nice things about steaming your carpets, is that it kills off a lot of the household dust mites, fleas, and bed bugs (if you have them) and breaks the substances that stick in your carpets down so they won't reattach themselves to the fibers. So in most situations, steam is a great carpet cleaning method.
What conditions would you use the Neat to clean carpet rather than the Oreck? It seems like it takes much longer. Do you get a better result if you use Neat followed by the Oreck?
The NEAT is great for those dingy traffic areas on commercial carpet that just don't respond to anything else. On some carpet that needs refreshing and the fibers need livened up it works great too. But generally, the Oreck is the better machine overall. If you used both I would use the Oreck first because some stains are better dealt with using a cold water method and then steam to deal only with what the Oreck left behind. This is also better because the NEAT can take longer to remove some stains because it doesn't scrub them, so you may end up having to stop and refill, where if you went over everything using the Oreck first, you'd be able to zip around using the NEAT and easily do a much larger are on one fill. The NEAT is nice for being able to clean carpet AND furniture, hard surfaces and fixtures and so much more, but for straight carpet cleaning the Oreck does more of what you need more quickly. If you don't really do much carpet, and do lots of other types of cleaning, the NEAT may be the machine to have so it depends on your needs as to which is the best. I enjoy the best of both worlds by having both and if you can swing it that may be the best thing for you to consider too.
I just ordered this steamer and I came across your videos when looking for reviews. I’m going to clean my carpet using the method you guys use.
Hope you enjoy it!
I just ordered the Dupray (waiting for it to arrive). I purchased it to clean my grout lines, but came across your video and I’m anxious now to try it on my carpet. The dog’s room has a few pet stains, so I greatly appreciate your tips on the use of Ammonia and peroxide to try and remove. Very informative and extremely helpful! Thank you
Hope you enjoy it!
The SalonCare Clear 20 Volume Peroxide from Sally’s Beauty Supply works very well. Great job, guys!
It is good stuff. Some people use the 40 Volume which is also safe on most carpets but 20 Volume is fine. Even regular 3% from the drugstore works pretty good most of the time. Peroxide is good stuff!
Thank you for a very helpful, informative video. Also, it's really good of you to share tips on how to use the machine optimally and on carpet cleaning solutions. I have been researching steam floor and carpet cleaners. Your video helped me make up my mind to get the Dupray Neat.
I'm glad these videos helped you!
I love my Dupray neat steamer.Thank you Joe, as you were the deciding factor in me buying it & keeping it.
I'm glad to hear that Carol. Be sure and join our facebook group to meet other people who have a passion for all things cleaning facebook.com/groups/2160717584018068/?ref=group_header
@@JoeWheeler I've requested to be a member Joe
Awesome, help make the group a great place we can all enjoy hanging out.
Hey, there! I have this steamer and it is my absolute favorite cleaning tool, my kids tease me about how much I love it! I love it most for my bath tub! I wanted to let you know, that I don't wait to fill the steam back up! If you keep the trigger engaged, you will be able to open it right away without the steam bursting out. Then, when you fill it, it does bubble a little at first, so go slow at first, but you can totally fill it right back up. I just engage the trigger, go get my water ready, then come back and open it up!
We also do this. When we shut it off lock the trigger and allow the remaining steam to escape and in a couple of minutes you can start easing the cap off the machine. Just remember to release the trigger lock after filling so steam can be generated or it will take forever to heat back up! Thanks for the tip!
You guys are great! Great informational video loaded with tips!
Thanks so much!
Awesome video. I just wanted to see if I could use the neat steam cleaner on carpets. Now I get professionals and a full carpet cleaning tutorial. I appreciate yall so much. Definitely going to check yall out as well as use your link. Thank you!!!
I'm glad you found out you can use a steam cleaner like this. They are extrememly versatile peices of equipment and well worth the money.
@@JoeWheeler Definitely! I purchased this for steam cleaning cars but I busted it out early to work on the carpet. Great investment. Thanks again
My carpets haven't been shampooed in 10 years. Will this do a really good job or should I spend the bucks and hire a pro with a truck steamer?
It all depends. Ten years of normal use with regular vacuuming verses ten years of neglect. If the carpets are in good condition then you could just use a steam cleaner but if there is extensive soiling and pet-mess etc I would have them cleaned and then keep them up with the steam cleaner. I have the equipment to handle the worst carpets but unless you happen to have the stuff you need you'll have to rent it, or hire it done.
Do you think the Dupray cleans about as well as a rental Rug Doc from Wally or the Dollar store?
On carpets that aren't too soiled because a Rug Doctor or carpet washer FLUSHES the carpets to remove excess dirt whereas the Dupray removes stains and loosens debris so it can be released with the steam and be trapped in the pad. There are limits to how much actual dirt the pad can hold so if the carpets have been neglected for a while an extraction might be the better way to go initially. Followup cleanings can be handled with steam alone.
I have a dog who secretly pees often and I was about to rip up the carpets. No joke. My wife had 20 volume h2o2 and I diluted it slightly not sure if that’s what I should have done but. I used the deprey and it’s truly amazing! I used to struggle with a spot cleaner and carpet shampoo cleaner and go over the areas over and over sweating my face off and this was easy and strangely fun. Do you dilute the peroxide or just straight? This will be my go to for old dark urine stains. Thank you sooo much for the video my friend!
I use it straight but if you diluted it and it still worked you can do that but it does weaken it so...if you add enough you would end up with 3% or even less. 40 Volume is widely used at full strength so you could even go up from 20 if you wanted to and probably be fine. I started using a product called "Betco Green Earth" which is a "peroxide-based" General Purpose Cleaner that has maybe even better results than 20 Volume alone because it adds a "carpet-safe" solvent so it cleans things peroxide won't deal with...but that is more expensive but you could Google search for it and see what the prices are at various locations...I don't sell products anymore so I don't have a particular place to recommend but it sells for a wide range of prices...and there are other "peroxide-based" cleaners that you can find though many have weak amounts of peroxide so they may not be as effective. Straight 20 Volume is a great all around way to go for urine spots though so if that does it for you cool!
@@JoeWheeler thank you so much for responding. I have brown spots that came up- apparently wicking. I’ll look up that betco stuff. My carpets aren’t that old and neither is my peeing dog. It seems I might have to contend with this for quite some time. Never had a dog that does this. It’s maddening. Thank you again my friend for taking the time to respond to me. I really appreciate it.
Thank you so much for your very helpful and informative video... Really helped me and my decision to buy!! ☺️
How is the Neat holding up? Did it last?
I have two of them and both are still working fine though I use them less than I used to because I retired. I use them around the house all the time but rarely use the Oreck Orbiter or Rug Doctor machines so IF you are needing a machine to clean with you can't beat the Neat!
I wanted to explain why we use the cleaning chemicals we do, because people ask about them a lot.
There always seems to be at least one question when we discuss presprays wondering why we don't use (fill in the blank with whatever professional level chemical other carpet cleaners use)?
There are a few reasons why we don't use (fill in the blank again).
Firstly, we are trying to demonstrate equipment that some professional cleaners might be interested in, but our primary audience is the general public. These are the people who don't have easy access to professional level chemistry, but do have access to APC's and GPC's (all purpose cleaners, and general purpose cleaners, which are the same basically, but refer to common off-the-shelf products sold for cleaning around the house, though many professional cleaners use them as well) which are sold everywhere and are easy to use, and mix, and store. Also these are safer for the general public than specialty products which can be very hazardous if mishandled. So we use what they will most likely use, and they can see how the equipment will perform if they use these products.
Secondly, but related is to show the equipment in a situation where it has to perform without the benefit of a hard to find specialty chemical that would possibly remove the stains etc, where the equipment actually could not perform very well, but the results would still be great because we used good chemistry that the average user wouldn't have access to. So if we used (fill in the blank) and people bought the equipment, and used an APC or GPC (which they would) and got poor results, than they would feel mislead. On a related note, they also would question as to whether the equipment actually could work without the (fill in the blank) chemical, so maybe they wouldn't be confident to buy something we demonstrate because it would be expensive to use it if it didn't work with their common cleaning chemicals.
Thirdly, a lot of the (fill in the blank) products are not only very expensive and hard to source locally, but don't actually perform as well as the APC's and GPC's we already use. Why could this be? The companies that make APC's and GPC's are a lot larger than the small shops that make their own specialty products. The chemist's that the larger companies that make the APC,GPC's have more resources and testing available to them, and they don't want lawsuits, so the safety for the general public is a higher concern, and the products have to perform to stay on the shelves, so the wider concern is to make products that work well, safely, and are less dangerous for people to handle and are more stable, and the list goes on. Smaller companies focused on professionals are aimed more towards ultimate performance, but are less concerned with the safety to the end user, because that end user is a professional who accepts the risks for the high payoff of a faster clean.
So we don't use the professional chemicals, because of the above reasons. Our primary audience would never want to spend the money, or take the time to research which of the (fill in the blank) would be the best for their particular situation. We show them what can be done with the equipment and an easy to find and use product for treating stains.
I hope this helps people to understand some of the reasons we do what we do, the way we do. Many professional cleaners are puzzled as to why we would not take advantage of some better(?) chemistry, and we get asked about this all the time.
So there's that.
As to what chemicals we do use, we try to mention that is the videos as often as we remember to, but feel free to ask and we'll try to share it with you.
Be sure and try the ammonia and 6% peroxide if you have some. Corey still loves the Simple Green/peroxide mix, and gets great results.
We tend to use Fabuloso w/o peroxide in the mix, and apply both it and ammonia as spotters instead, and we're getting great results.
If you use a backpack sprayer you can mix peroxide into it, but don't put peroxide in a standard garden sprayer...it won't hold pressure! Use a hand spray bottle for the peroxide if you don't have a backpack.
You can mix peroxide and ammonia together in a sprayer or use two sprayers one in each hand and aim at the same spot (shout "bang", "bang" while squeezing triggers for the full effect).
As always, be careful out there!
@@JoeWheeler Thanks for this info. Most useful.
Can you please share how much ammonia or peroxide and how mach Fabuloso to use in a gallon sprayer?
Ammonia and peroxide can be used full-strength. Fabuloso or other cleaners from 4-8 oz per gallon/water.
You can dilute ammonia quite a bit and it will still work and diluting it does help alleviate the odor of it quite a bit but if the odor doesn't bother you full-strength is fine.
Ammonia won't harm fabrics or wool but peroxide should not be used with wool so keep that in mind.
In most cases with vapor steam you won't actually need any pretreatments but these work for when you do.
Also, be aware that some stains can be made permanent if you use heat to treat them (blood for example) so research that topic just to be aware of the things you don't want to use heat for.
Other than that caveat, I hope this info helps!
The Dupray Neat STeam Cleaner sounds good. If you use 20 volume developer as a prespray for pet stains, won't it take the color out of the carpet? Do you use it full strength? What else can I use as a prespray for pet stains? Thank you
20 Volume is fine for carpets with synthetic construction but not natural fibers like wool. If you are unsure of what the fibers are (some rugs for example with no tags identifying the content) I wouldn't use peroxide or peroxide based cleaners. You can look for enzyme products for pet stains instead but check they are "Wool-safe" and follow the instructions. Some stains will respond to just steam cleaning alone so if you can't or don't want to risk it with any prespray you can try just using steam. Not all stains respond to cleaning no matter what method you use, particullarly if someone else has previously tries to treat them with a product that "set" the stain. One other option you can look for is something like Tide detergent with enzymes and mix that up in a oight dilution and apply it but you may want to follow up later with some vinegar and water to rinse it and bring down the pH so it won't resoil.
If we have this, we don't need the big green, right?
They are actually for different applications so there are times when you would want a "Big Green" and times a steam cleaner would be better. To deal with a fresh pet accident on carpet the Big Green would be ideal but it can't clean an oven so...Both are excellent for particular tasks while there is some overlap since both can remove stains on carpet and rugs, both can NOT clean hard floors so you could use both depending on your situation. The steam cleaner will be far more useful most of the time but it won't do much for a big spill or pet accident and if your basement floods it can't deal with the water but it can clean up what is left after you deal with the immediate issue of removing all of that.
how often should u change the cloth pad . i have a dupray with the wheels.
You don't really have to change the cloth even when it gets really dirty because it still catches loosened debris and traps rising steam which carries that debris. Since it isn't "soaking it up" like when you use a regular mop type device, the cloth just keeps being able to provide a barrier to trap what the steam loosens and brings with it. The cloth or pad is basically a "filter" that the steam goes through and deposits debris on as it rises.
If you don’t care me knowing, what is in your prespray? I’m a clean freak and I about to pull the trigger and buy this because of how well it’s done. Also, does it leave the carpets super wet?
It leaves the carpets almost dry after a minute or so. We just used Fabuloso @ 8oz per gallon and that because we charge for using a prespray or else we wouldn't even need one most of the time. With 275 Degrees you don't need much else!
Just curious now is there alot of moisture in the rug afterwards ? How long is drying time ?
I'm trying to figure out if I should carpet clean my carpets or steam them
The rugs are barely damp and dry in minutes. It's a good method among other good methods. The nice thing about one of these is that it is also useful for may other things besudes just cleaning your rugs. A dedicated rug cleaner isn't going to get used all that often in most homes but a good Steam Cleaner is something you will definitly get a lot out of for the money. Unless you really need to flush something out of your rugs this is the best way for most people most of the time...and it's often "chemical-free" unless you need a specialty spotter (we use a prespray because we charge for it but you generally don't need anything but steam to clean with). I hope this helps!
I’m a bit confused you said you used prespray , is that the fabuloso or the 20 volume from the beauty supply ?
If memory serves it was Fabuloso at 4oz per gallon. We had prespray figured in with that account and always used it even if we didn't technically need it so that most likely would have been it.
We rarely ever use prespray with the NEAT unless absolutely needed and you shouldn't have to use one 99% of the time.
What is the name of the pre-treatment that you all used? Ok, so it is the Fabuloso .... I have seen that before- they come in different colors. I have seen the purple stuff. I am unfamiliar with it. Are they all the same? My carpet is the same color as this one and I have stains mostly from pets and everyday stains. I think some might be from dirty shoes. I do not recall spilling anything. I am so very happy I came across this video. I had been looking for a steamer and this one has steam that will last more than 5 minutes.
The Fabuloso scents are all basically the same. You can try steam cleaning without the pretreat and see if you actually need it if you want. If you do use it try about 8oz to a gallon of water.
Can the fabuloso be added directly to the steamer?
No. You can only use water in the boiler for steaming...(water and vinegar is used for descaling but you don't heat it up but instead you flush it out and then use water only for steaming). You have to presparay the Fabuloso ahead of the steaming and then water only from the steamer.
Hi Joe, Thank you for posting this helpful video. I'm thinking of getting th NEAT steam cleaner, and this video has helped me to decide.
I'm wondering if this steam cleaner would be safe to use on a wool oriental area rug? Thanks.
If you do it then keep the steam head moving and don't hover or stop because heat can shrink wool, but generally, it is overly damp heat that does this. So just keep that in mind, and if you do use a cleaning product, make sure it is marked "Woolsafe" and you should be fine.
Works great
I've watched a bunch of your videos and really enjoy them. I live in a small area with light carpet staining. Could I just use the neat steam cleaner without pre-spray do you think? Or what if I just sprayed the carpet down with a detergent or shampoo dilution? That way I don't have to get an industrial sprayer and new chemicals. Anyway, appreciate the work guys!
You shouldn't need any prespray for what you are doing. The NEAT can work without it in most cases.
@@JoeWheeler Thanks for the help Joe. Best wishes from Detroit.
Where do you find accessories for this for caplets and car detailing? Interested in getting this
Dupray sells accessories for this model on the website. They offer other models of steam cleaner so be sure and choose ones made to work with the NEAT.
Where do I find fabulousa? Also do you use the peroxide straight on pet stains and the ammonia straight on food & wine stains?
If you are in the US you can find it at most grocery stores, discount stores and some drug stores where they sell general purpose cleaning supplies. Use peroxide (20 Volume) straight on organic stains and where carpets are dingy and need brightening. Ammonia works on colors and dark, dingy areas.
@@JoeWheeler thank you. I ordered a nest for 30 yr old blue and tan carpets. Is ammonia used also used straight? That’s very strong!
@ Joe Wheeler , I have a question to ask *again* :D. Can the Dupray be used on leather furniture ?. I'm loathe to try as it leaves everything wet , but *VERY VERY* clean.
Here's a short video from Dupray that shows this...th-cam.com/video/RWdyg5VlB8U/w-d-xo.html
How much do your charge for this service?
You can pay for this Steam Cleaner after two jobs like this and I don't charge as much as some people do. Price varies wildly depending on your local area and the competition level, going rate, and how desperate cleaners may (or may not) be. "Return On Investment" is something to consider because spending money on things that make money instead of on consumable items whenever possible is a great idea and I emphasize that with these videos.
I am considering purchasing this machine and adding to my apartment/house make readies. Can you tell me what you use to pretreat? I know you mentioned the 20 Volume peroxide. Is that for pet stains? What ratio fabuloso to water or do you use it full strength?
We use the 20 Volume for organic stains (including pet stains) and the Fabuloso we mix at 8-16 oz per gallon of water. On some colored stains we use ammonia either straight or diluted the same as the Fabuloso.
I love it!!!! You can clean furniture, grout, etc. as well as carpet.
Joe, will this unit kill mites in the carpet. When you speak temperature is it in Fahrenheit ?
Most experts will tell you that 180 degrees Fahrenheit will kill dust mites (and most pests) on contact. This product has a rating of 275 degrees Fahrenheit @ 50 psi and so it should easily kill dust mites on contact. 50 psi can tend to blast them away before the heat can kill them, so be sure and use one of the included pads or bonnets (or a towel you have at hand) to cover the nozzle or floor tool because it will concentrate the heat and prevent the pressure from blasting through and blowing the dust mite away from the heat. Don't move the nozzle too fast so you ensure the steam penetrates through and reaches the carpet backing. Slow and steady will work best. Good luck!
@@JoeWheeler Thx Joe
With pet stains, there is odor. Doesn't that just push it around?
If you vaporize it and reach all of it with the steam it is gone. If smell remains then you didn't hit it all. This is still a surface treatment for the most part like all carpet cleaning methods tend to be. The only sure way to remove the problem is to pull out the carpet and pad, clean and reseal the subfloor and install NEW PAD and either clean the carpet front and back or install NEW carpet...and not let pets on it. But surface treatments can sometimes help and be enough for many people so it all depends.
How long have you had that Neat, and how well does it clean really dirty surfaces? I am doing my research, and this brand seems to be the best, but I don't like how they are in Europe, and if my unit has issues I have to deal with sending it out of country. I want something that has enough heat and pressure to really clean anything and everything in the house, and the garage. Would you recommend this one, or one of their more expensive models?
I use it for carpets and upholstery mostly and it works great for that. The limitation of 50 minutes may make you want to go up to a model that has continuous fill but that is the only issue so far. The heat and pressure are fine, but there are some things that respond to steam cleaning and some that don't (regardless of all the videos you see on TH-cam) so you'd have to try one to see if it cleans the things you need to clean. I don't think you gain that much by spending more if the run time isn't an issue.
Does the steamer not make the carpets too wet? Considering getting one.
The steam is hot enough that it is a vapor instead of a liquid, and the carpets are basically dry within minutes. So wet carpets shouldn't be an issue.
Joe, thanks for this video. Do you recommend this unit for hardwood floors or something different? I have mostly hardwood and a few area rugs.
As long as they are a protected wood, not unfinished, you can use this to clean. Keep in mind that with the heat of even the least expensive low temp units they still can damage delicate materials. The NEAT is a little better in that it produces a dryer steam than units with lower temps and the amount of water produced can be excessive, so starting out with a dryer steam helps. Any hard surface that you clean with a steam cleaner will get wet from the condensation that is created so you want to have a microfiber mop or a wet/dry vac with a floor squeegee or similar handy to get up that moisture because that moisture is what can cause problems if it is allowed to sit for too long.
And if so, could you point me to the replacement pads, etc that you referred to?
Dupray sells some general purpose floor pads sold as for the NEAT in a 5-pack (PAID LINK amzn.to/3jyXMoF). There are also similar sized pads that look like these that may show up on the product page for these that can also work.
For some floor cleaning (tile floors, ceramic, vinyl, etc) we use 3M pads which will also attach to the NEAT's floor tool (PAID LINK amzn.to/31HWRvL) which can gently scrub dirty floors (just don't press down with the NEAT's wand, let the pad scrub for you).
You can affix microfiber towels, cotton washcloths, or other items to use and some of these you can just use once and toss if you want to.
Just be ready to handle the condensation created by the heat/steam when you clean, and have rags or a mop, or vacuum that can handle water to clean up the mess. Using distilled water instead of tap water can help with final results because hard water can leave mineral deposits if your local water isn't very soft.
Good luck and I hope this info helps!
Hi
I'm wondering if this steamer produce dry steam? Cuz I need a steamer (affordable) who can get rid of acaryens in my bedroom without producing too much humidity when applying. On the ground its fine I don't mind but for tissue and mattress I do
Help greatly appreciated
The NEAT does produce a dry steam (275 degrees). If the 50 PSI is too strong for you (blasting insects around the room) just place a towel or bonnet over the tip to make the stream more gentle. For the money you can't go wrong. Keep in mind also that because it is dry it is a contact steamer, meaning that the steam is cool once you get a few inches from the tip, so it won't burn you because there is little water in the steam compared to other steamers. But it needs to be very close or touching a surface to clean effectively, so using the triangle attachment or floor head with pad or bonnet, or towel allows you to get maximum heat and cleaning power. Hope this helps Ben!
@@JoeWheeler but I saw that water 💦 appears on different tests. Don't you worry about a carpet becoming wet wet because of that? On a mattress for exemple will it make wet at the end?
I'm in France it cost 150e but just wondering if I should not invest a bit more in a polti cimex Eradicator that produce 180 degree dry steam.
What would be the best accessory to use with the steam to avoid too much water on a mattress?
You can get condensation on solid surfaces because any amount of moisture (and all steam has some) will be a by product when cleaning floors, countertops, etc. On soft materials, like carpet and upholstery, and mattresses you have far less condensation and so they will dry very quickly. I've done mattresses and seating surfaces with the NEAT and it dries in moments, so it is a fast way to clean and be able to use the furniture fairly soon after.
If you have comparable steamers that are rated within a few degrees or PSI you probably won't notice much difference between models, so run time and the included cleaning accessories may be the deciding factor. I'm not too familiar with the Eradicator but it sounds like their model sold for bed bug treatment, with the ability to add a chemical with an add on container. This may be better for your application if you can get that added feature for a good price. On mattresses I use the floor tool with a microfiber pad (intended for floor and carpet cleaning) because you have a large flat surface to clean. You can use the triangle attachment with a bonnet too. If you use towels and bonnets, keep in mind that they will become saturated in use and can leave surfaces a little more damp, but aiming a fan at the cleaned surfaces makes them still dry quickly. Hope this helps Ben!
When you use fabuloso as a pre spray, what dilution do you use?
One to two cups per gallon of water, depending on carpet stains.
Joe Wheeler Thank you :). I have been using steam cleaners for about 30+ years to clean my house, from my first Polti Vaporetto back in England to heavy duty/commercial ones over here in the US. I currently have 2 vapor steam cleaners (a continuous fill vaporclean TR6 and a vaporclean Gaia). The TR6 is my old workhorse, but a bit heavy to lug around, so I usually only use it for spring cleaning and every time one of our daughters moves into or out of an apartment. The Gaia sits unused in my storeroom...I hate it. Every couple of years I take it out, dust it off and see if I like it a bit more, but it always disappoints, so back it goes. Just ordered the Dupray NEAT to keep upstairs for daily use on the bathrooms and to steam the carpets etc. It’s not as powerful as my TR6, and not continuous fill, but I think it will be a fantastic compact and lightweight everyday cleaner! I’m excited to try it out! The reason I asked about the Fabuloso pre-treat is that my daughter recently bought a house and one of the rooms had such dirty carpet that I had to wash it multiple times with a Bissel ProHeat Pet carpet shampooer...but it got so wet that stank the house out. Luckily they are replacing that room with hardwood, but I wish I’d come across your videos sooner...you get such great results with your method of pre-treat then steam.
Thank you. I'm sure you'll love the NEAT, I love mine. For the price you can't beat the NEAT!
There's an Amazon review that is maybe you(?) but if not very similar, that I want to share (but I left the name off in case it's you or someone else who wants to be private).
5.0 out of 5 starsReview by an experienced steam cleaner user.March 23, 2019
Verified Purchase
So, I am a very experienced home steam cleaner user. I had a Polti Ecosteam system back in England over 30 years ago, then after coming to live in the US I have had 3 commercial quality steam cleaners, a VX5000, a Vapor Clean TR6 continuous steam and a Vapor Clean Gaia...all of which have cost around $1,000 mark each as well as multiple very disappointing cheap hand held steamers and steam mops. Last week, after using my 14-year old TR6 (my favourite) almost continually while doing both a move
-in clean and a move-out clean for my daughter, my beloved TR6 stopped working. I knew my engineer husband could fix the suspected pump malfunction, but was lost without a steam cleaner. I had also wanted a lightweight one for everyday use as the TR6 can be a bit heavy and bulky to lug around. After a lot of research and TH-cam videos I decided to give the Dupray NEAT a try. It arrived this morning and I immediately set to cleaning the stair carpet (using a light pre-spray of carpet cleaner first), then our white upholstered dining chairs, wooden window blinds, a window, hardwood flooring and finally gave the oven a quick clean. The Dupray NEAT is easily the best budget steam cleaner I have ever used. It is brilliantly well designed, very lightweight, didn’t hurt my wrists or my back. Attatchments clip on and remove really easily. It is very easy to manouvre. I used 2 tanks of water and tested it out for around 1 1/2 hours, with some water still left in the tank afterwards. It did a fantastic job of cleaning and renewing the pile on the stair carpet (albeit it was not too dirty to start with, but the pile had gotten flattened). So so easy to clean the blinds and the windows...due to that light and manouverable wand. Basically it did a pretty good job on everything I tested it on.
Now, I would still choose my TR6 for any kind of deep or tough cleaning jobs, but the NEAT is so incredibly easy to use that it will now be my first choice for everyday maintenance cleaning...something I never use my TR6 for because it’s so heavy...but the NEAT I can keep upstairs in the closet and fire it up to clean the bathrooms, run over the carpets, mattresses, chairs etc., with complete convenience and ease. I absolutely love it and would highly recommend this product. I also bought spare microfibre bonnets from Walmart and Amazon...the 5-6” size sold for car polishers fit the triangle tool perfectly and are cheaper than purchasing from Dupray.
Joe Wheeler Yes, that’s me :) Used it to clean my daughters sofa and also our master bathroom yesterday and it did a great job. Still prefer my Vapor Clean TR6 (now called the Pro6), for tough jobs/deep cleans, but the Dupray NEAT sure is wonderful and convenient for maintenance cleaning and seems to be better on carpets than the TR6...probably because the steam is slightly wetter.
Hi Joe, Thank you for the video very helpful and informative. I do have a question though, I was wondering if you by any chance know whether the Neat steam cleaner works on or helps to fluff up carpets that have been flattened due to high traffic and furniture? Thank you in advance.
Steam is actually an exceptional way to raise up matted down fiber. A lot of professional carpet cleaners have gotten back to me regarding this and it is a welcome side-effect from using a steam cleaner vs. a method that puts down hot water and sucks it out. Some carpet may be too far gone to fix, but generally this will help in most situations.
Do you use the developer straight or diluted?
We use it straight in a spray bottle. You can add it to a mix with your regular prespray if you want, but be aware that it messed up the seal in garden type pump up sprayers, so use a hand spray bottle, or a backpack sprayer.
I have a question about this steamer...where does the dirt from the carpet go? Does it get soaked up by the fabric pad? It seems that many steamers don’t extract anything, so how does the dirt leave the carpet?
I actually hit upon this question in a more recent video th-cam.com/users/edit?ar=2&o=U&video_id=JmBDKd9jSY0 but to give you an answer I'll respond here as well.
With steam and pressure, the embedded debris is "blasted" loose, and (if no pad, towel, or bonnet is there to trap it) will become atomised and airborne. This means that it goes into the air with the steam (having been loosened from the carpet fibers and base of carpet) and will be distributed elsewhere. The dirt particles and stain components have been through a high temperature exposure, which for most contaminants, organic materials, and those nasties like bed bugs, fleas, dust mites, means they have been made inert (basically they've been changed in the process to being nothing but microscopic debris).
These "particles" which would spread around and be distributed everywhere the steam could carry them (depending on the airflow in the space where cleaning has occurred) IF you don't use a pad or bonnet, or towel to "catch" them as they arise with the steam. So unlike bonnet cleaning, where dirt is absorbed by heat and friction (agitation and scrubbing where these particles are grabbed and held), the steamer simply catches these particles.
So in effect, you are just using the pad (or bonnet etc) as a filter through which the steam can escape and catch most of what is caught up in it.
Obviously, some of the steam is not going through the pad etc, and you see it around the pad etc, so it doesn't catch 100% of these particles. But because they are now inert and loosely attached they can be easily removed with the next vacuum session (if there is no residue or other chemical attraction in the carpet to allow them to stubbornly "stick" to the carpet and not respond to a vacuum cleaner).
One of the nice things about steaming your carpets, is that it kills off a lot of the household dust mites, fleas, and bed bugs (if you have them) and breaks the substances that stick in your carpets down so they won't reattach themselves to the fibers.
So in most situations, steam is a great carpet cleaning method.
What conditions would you use the Neat to clean carpet rather than the Oreck? It seems like it takes much longer. Do you get a better result if you use Neat followed by the Oreck?
The NEAT is great for those dingy traffic areas on commercial carpet that just don't respond to anything else. On some carpet that needs refreshing and the fibers need livened up it works great too. But generally, the Oreck is the better machine overall. If you used both I would use the Oreck first because some stains are better dealt with using a cold water method and then steam to deal only with what the Oreck left behind. This is also better because the NEAT can take longer to remove some stains because it doesn't scrub them, so you may end up having to stop and refill, where if you went over everything using the Oreck first, you'd be able to zip around using the NEAT and easily do a much larger are on one fill. The NEAT is nice for being able to clean carpet AND furniture, hard surfaces and fixtures and so much more, but for straight carpet cleaning the Oreck does more of what you need more quickly. If you don't really do much carpet, and do lots of other types of cleaning, the NEAT may be the machine to have so it depends on your needs as to which is the best. I enjoy the best of both worlds by having both and if you can swing it that may be the best thing for you to consider too.
@@JoeWheeler Thanks Joe. That was helpful.
Pets are messy.