You can also hold the power button on the remote for 20 seconds and a restart message should pop up hit restart it reboots the Android OS. Same as unplugging it.
I never did really know how to deal with this problem, which always forced me to use the factory reset (this was frustrating). Your solution worked for me and it is so easy!! Thanks a lot!
Loyal, decades-long SONY buyer/family. This issue makes never want to purchase another SONY product (camera, phone, wireless audio, TV - - NOTHING). Absolutely ridiculous that SONY hasn't addressed this issue for their customers.
I just spent one hour trying to connect my TV to WiFi, but was unsuccessful. I watched your video for one minute and was able to fix the problem. Thank you!!!
Glad it helped! Thank you so much for your support and for engaging with this channel through your comment. I have another channel that I’m working on, and I would be incredibly grateful if you could help me reach my goal of 1,000 subscribers by subscribing to it as well. Your support means the world to me. You can find the channel here: th-cam.com/channels/moA_TUcPXoUzSVzfE_YuIQ.html
THANK YOU, THANK YOU, THANK YOU! Have been having trouble with my Sony TV not connecting to the internet on start up. After a few tries it would. So now when it actually said it wasn't connected, I immediately unplug and re-plugged the modem. That didn't work. Then tried numerous on screen attempts, but no luck, So I'm thinking my 10 year old TV needs to be replaced, until I watched your video. I didn't even think of unplugging the TV. It worked You saved my at least $700 for a new TV. Thanks again.
It works!! Thank you so much!It was so simple 😊Before watching this video I tried so many things and wasted my time. Thank God then I found this video and my problem is solved in just 60 sec!! Awesome thanks again!
The first suggestion was just to unplug the TV and after 2 hours of troubleshooting I did what you said and it worked the first time. Oh my goodness! So annoying! It was so simple after all the things I tried. Thank you so much❤
Glad it helped Thank you so much for your support and for engaging with this channel through your comment. I have another channel that I’m working on, and I would be incredibly grateful if you could help me reach my goal of 1,000 subscribers by subscribing to it as well. Your support means the world to me. You can find the channel here: th-cam.com/channels/moA_TUcPXoUzSVzfE_YuIQ.html
Unplugged TV and Router and it worked. Thanks! Sony Bravia XR 75” 4K 120hz model. Thank goodness I bought the telescope mount haha. If it does it again I’m probably gonna return it since I’ve only had it 3 days.
I had tried turning the TV off and on at the plug before but that had not clarified the problem but the 1 minute wait did the trick. Thank you for the tip!
I can appreciate the fact this does work in some cases and clearly many people appreciate your advice. As a technical support engineer I have to say this is not actually fixing the problem. You’re just essentially resetting the problem back to square one. You need to understand what is causing this behavior so you can take steps to permanently fix the issue. I have this issue and I believe it’s a bug in the android software. All other devices connect fine to the WiFi, so rebooting the router is a waste of time. You can rule out the router as an issue if the TV is the only device affected.
Any of above mentioned solutions did not work for me. What worked for me, was doing Initial setup under Settings. Although my Sony tv was connected to router but didn`t have internet access, i didn`t disconnect it from router, just started Initial setup. As it asked to change my network, i agreed and picked again my network and along the go corrected date and time.
You're the best! Ive been pissed off for three days bc it wasn't working and who knew, simple power off/on would fix it!! knew it works for phone, didn't realise it cld work for TV!!!
Wow. First video I watched after trying for 5 mins to get Wi-Fi working then I read the comments and so many people had luck with turning the tv off for 1 minute so I did that and it was connected again when it turned on.. I couldn't get the Wi-Fi switch on the tv to stay in the on position , it kept turning off. Now I know how to fix this in future too. Thanks
Thanks heaps, the first option worked a treat. It took me longer to find the Power Button than to fix the WiFi... apparently it's 2021 and TV's don't need Power Buttons... FML!
Thank you very much. I was driving myself crazy trying to figure out the problem who knew simply unplugging it from the wall for a minute or to solve the problem you’re awesome. Much appreciated.
I have different type of issue with network. The available networks not showing while we ON the wifi option in Sony Bravia KD-55X75K model. Can you give the solution for this issue.
You don’t have to unplug. Hold the power button down on the remote and a menu will come up to restart the tv. This is different than turning it off and on, its like rebooting your pc. It will essentially reboot Sonys buggy android OS and fix whatever was messed up such as audio not working and wireless issues. Android tv OS is absolute garbage. Parents new 900h is updated to latest fw and it still constantly needs rebooting for issues.
Is turning off the breaker the same as unplugging? Mine is in a televator in an RV, and the plug is behind a wood panel... I turned off the breaker overnight and still no luck. I even went so far as to reset to factory specs and the wifi turns on and then immediately turns back off.
![กี่หมื่นฟ้า | Your Sky Series EP.1 [2/4]](http://i.ytimg.com/vi/qJbQs_nhjD4/mqdefault.jpg)
Get a new Sony TV here:
(Amazon USA Link) - amzn.to/30E2GJE
(Amazon International Link) - geni.us/XZuQey
Thanks, it's a great TV, even better with working wifi now, we live in Wantage UK.
Why would you buy faulty tv
Nobody should buy a new tv just hold the power for 20 seconds then restart and your all good
.
You can also hold the power button on the remote for 20 seconds and a restart message should pop up hit restart it reboots the Android OS. Same as unplugging it.
You are my hero dude
Glad I scrolled the comments first. This needs to stay the top comment
I never did really know how to deal with this problem, which always forced me to use the factory reset (this was frustrating). Your solution worked for me and it is so easy!! Thanks a lot!
Thank you so much it’s really work😀
Saved me a trip to the TV (it's so far away when you're so cozy in your bed)
Tried everything, nothing works (there are no issues with my wifi).....Sony used to be so much better than this!
Loyal, decades-long SONY buyer/family. This issue makes never want to purchase another SONY product (camera, phone, wireless audio, TV - - NOTHING). Absolutely ridiculous that SONY hasn't addressed this issue for their customers.
Unplugging the TV also worked for me.
Thank you!
The goat 🐐
Not for me 😭
God damn larry wheels got the same struggles.
No way Larry wheels Is here 😂
Haha
I just spent one hour trying to connect my TV to WiFi, but was unsuccessful. I watched your video for one minute and was able to fix the problem. Thank you!!!
Glad it helped! Thank you so much for your support and for engaging with this channel through your comment. I have another channel that I’m working on, and I would be incredibly grateful if you could help me reach my goal of 1,000 subscribers by subscribing to it as well. Your support means the world to me. You can find the channel here: th-cam.com/channels/moA_TUcPXoUzSVzfE_YuIQ.html
What did you do in that hour then? 😅 Its just basic stuff.
THANK YOU, THANK YOU, THANK YOU! Have been having trouble with my Sony TV not connecting to the internet on start up. After a few tries it would. So now when it actually said it wasn't connected, I immediately unplug and re-plugged the modem. That didn't work. Then tried numerous on screen attempts, but no luck, So I'm thinking my 10 year old TV needs to be replaced, until I watched your video. I didn't even think of unplugging the TV. It worked You saved my at least $700 for a new TV. Thanks again.
Glad I could help
It works!! Thank you so much!It was so simple 😊Before watching this video I tried so many things and wasted my time. Thank God then I found this video and my problem is solved in just 60 sec!! Awesome thanks again!
The first suggestion was just to unplug the TV and after 2 hours of troubleshooting I did what you said and it worked the first time. Oh my goodness! So annoying! It was so simple after all the things I tried. Thank you so much❤
Thanks for sharing
First method worked for me... absolute LEGEND you are Sir!!!
Glad it helped Thank you so much for your support and for engaging with this channel through your comment. I have another channel that I’m working on, and I would be incredibly grateful if you could help me reach my goal of 1,000 subscribers by subscribing to it as well. Your support means the world to me. You can find the channel here: th-cam.com/channels/moA_TUcPXoUzSVzfE_YuIQ.html
Thank you Juan unplugging worked 👍🏼
Your calm voice also helped calm me down.
Glad I could help
Thank you so much. The unplugging for a full minute worked for me. I appreciate it!
Thank you. I tried the first method and it worked lol.
Glad it helped
Me too haha!
Saved me haha. Family happy. Thanks.
One of these videos that actually work!! Restart worked. 😁😁
Cured a recurring issue, many thanks. These videos are priceless when you need them.
Glad it was helpful!
Unplugging TV.. wait 60 seconds.. .then plug back in worked for me. Thank you so much for the advice.
Glad it helped
Wow! Unplugging the TV worked. Thank you so much. It is a short, to the point, no BS video.
Glad it helped
Unplugged TV and Router and it worked. Thanks! Sony Bravia XR 75” 4K 120hz model. Thank goodness I bought the telescope mount haha. If it does it again I’m probably gonna return it since I’ve only had it 3 days.
Same! This should NOT be happening given how much they cost 😢
I unplugged the tv and it worked. Thanks. I changed a new router recently.
I had tried turning the TV off and on at the plug before but that had not clarified the problem but the 1 minute wait did the trick. Thank you for the tip!
Glad it helped
Thank you for these tips. The Wi-Fi went out on my parents TV. I tried the first method and it worked, thank you.
You're welcome!
This was helpful, the whole day I now resolve my problem after watching this video. Thank you
Glad it helped!
I have just unplugged the tv from the socket for 2 minutes and it worked. Thank you.
Glad it helped! Thanks for watching.
thank you, I work at t-mobile and one of our costumer couldn't find ANY networks and this method 1 worked like a charm
Glad I could help
OMG 60seconds unplugged is all i need. Thank you so much for th ñe information it really helps a lot
Glad it helped
I can appreciate the fact this does work in some cases and clearly many people appreciate your advice.
As a technical support engineer I have to say this is not actually fixing the problem. You’re just essentially resetting the problem back to square one.
You need to understand what is causing this behavior so you can take steps to permanently fix the issue.
I have this issue and I believe it’s a bug in the android software. All other devices connect fine to the WiFi, so rebooting the router is a waste of time. You can rule out the router as an issue if the TV is the only device affected.
What would you do to fix this issue then?
@@dannyramirez4949 this guy is full of shit.
Any of above mentioned solutions did not work for me. What worked for me, was doing Initial setup under Settings. Although my Sony tv was connected to router but didn`t have internet access, i didn`t disconnect it from router, just started Initial setup. As it asked to change my network, i agreed and picked again my network and along the go corrected date and time.
Amazing….the very first remedy worked as noted…Many Thanks Juan…thank god for people like you…trying to watch the Beatles..
Glad it was helpful!
My parents phoned me in frustration, TV wasn't detecting the network.
Unplugging for 60 seconds worked, thanks a million.
Glad it was helpful! Thanks for commenting.
It worked! Thanks. Turned it off for 60 seconds and now I have Wi-Fi again
Glad it helped
Unplugging worked for me. Thank you!!
Glad it helped!
You're the best! Ive been pissed off for three days bc it wasn't working and who knew, simple power off/on would fix it!! knew it works for phone, didn't realise it cld work for TV!!!
Glad it was helpful!
Unplugging tv worked! Thank you so much!
Glad it helped
Many thanks Juan, unplugging trick worked for me
Glad it was helpful! Thanks for commenting and watching.
Wow! unplugging and plugging the TV did it for me. Thanks for the tip!
Glad it was helpful! Thanks for commenting and watching.
First try and boom it worked thank you..been stuck for 2 days trying to figure it out
Glad I could help
First tip you gave worked. Thank you!
Glad it helped!
Super helpful video!! Thank you so very much!!
Glad it was helpful!
Excellent instructions. By unplug the TV, my TV was able to connect to the internet right away. Thanks very much.
Glad it helped
For the moment i bet
Thanks. Unplugging and waiting 60 seconds worked.
Glad it helped
first method worked for me. Thanks!
Thank you so much, wasted 2 hours Friday night
And by doing your first step unplug just worrrrrk
Thank you
Glad it helped
Thank you! Option 1 totally worked!
Glad it helped!
Juan is the 🐐. Thanks for the tips bro - you kept me from throwing a brick at my TV.
Glad to help
The factory reset method worked like a charm ❗️ THANK YOU❗️
Glad it helped
Thanks so much. The factory reset is one touch.
Glad it helped
Spot on man,did the job by reset at power point!!👍
Glad it helped
Unplugging it worked for me too! Wish I would have watched this video an hour ago. :). Thanks!
Glad it helped!
Thank you. Turning off and unplugging worked. I appreciate you sharing your knowledge
Glad it helped
for anyone doubting the authenticity of the solution proposed by the video, fear not. it works. thanks Juan Camacho.
The reset worked for me, thank you.
The first option worked for me. Thank you so much! 😊
Glad it helped!
Unplugging TV worked. Thanks!
If you do a factory reset does it erase your login credentials for apps on the TV like hulu, prime, etc? Thanks
Yes it does
Unplugging worked. Thank you!
Glad it helped
Thanks! Simple unplugging did the trick!
Glad it helped!
It worked! You’re the best 🎉🎉🎉
Glad I could help!
I had been trying to log in for like na hour and i saw this video. Thanks so much!
Welcome!
First solution worked. Thank you
Glad it was helpful!
Wow. First video I watched after trying for 5 mins to get Wi-Fi working then I read the comments and so many people had luck with turning the tv off for 1 minute so I did that and it was connected again when it turned on.. I couldn't get the Wi-Fi switch on the tv to stay in the on position , it kept turning off.
Now I know how to fix this in future too. Thanks
wi-fi switch...what are you talking aboit. no such hardware switch.
Unplugging my TV fixed it. Thanks.
Thank you soo much the unplugging helped me ❤
You're so welcome!
Thank you! Unplugged the TV and that worked!
Glad it helped
First option worked👍, thanks
Glad it helped
Thanks! The first method did the trick. Appreciate it
Glad it helped!
Thank you so much x you saved my weekend!! 😊😊😊
You are so welcome!
Thank you unplugging worked I’m so happy also from Australia 😁
Happy to help
Thank you so much. Fixed mine in 60 seconds! 😊
Glad it helped!
Thank you! Sony troubleshooting was hopeless.
Glad it helped!
Thanks I tried first method and it works
Welcome 👍
Unplugging worked. Thanks..🙏
Welcome 👍
Unplugging worked..thanks
You're welcome!
Thanks for the help😁
Happy to help
Yup off/on worked. While old school, best to start with this before thinking of reconfiguring network.
Thank you! Worked on the unplug the first time. 😊
You're welcome!
Thanks heaps, the first option worked a treat. It took me longer to find the Power Button than to fix the WiFi... apparently it's 2021 and TV's don't need Power Buttons... FML!
Glad it helped
Thank you very much. I was driving myself crazy trying to figure out the problem who knew simply unplugging it from the wall for a minute or to solve the problem you’re awesome. Much appreciated.
Glad it helped
Unplugging worked. Thank you so much mate 👍🏽
Glad it helped
I have different type of issue with network.
The available networks not showing while we ON the wifi option in Sony Bravia KD-55X75K model. Can you give the solution for this issue.
thanks , first method worked
Glad it helped
You don’t have to unplug. Hold the power button down on the remote and a menu will come up to restart the tv. This is different than turning it off and on, its like rebooting your pc. It will essentially reboot Sonys buggy android OS and fix whatever was messed up such as audio not working and wireless issues. Android tv OS is absolute garbage. Parents new 900h is updated to latest fw and it still constantly needs rebooting for issues.
Hell yeah!!! I've been rebooting via the settings, so much quicker this way.
This worked. Thanks for the tip. Sony smart TVs do seem very temperamental.
Hello, can I ask what buttons to hold? I'm stressing out for hours..
@@aichu52 the power button on remote
It worked for mine, thank you
Glad it helped
First option worked lol. Thanks!
You're welcome!
Is turning off the breaker the same as unplugging? Mine is in a televator in an RV, and the plug is behind a wood panel... I turned off the breaker overnight and still no luck. I even went so far as to reset to factory specs and the wifi turns on and then immediately turns back off.
Hip Hip Hooray! the 1st method worked!!
Great to hear!
Unplugging from the wall worked 👍! Thank you!!!
You're welcome!
Thank you Juan for ur help!!!
You just saved Christmas Eve 😂 Thank you!
Happy to help!
Thanks!
Thank you so much! This is the first super chat donation I have ever received. Much appreciated.
Cheers bud, unplugged and worked
Glad it was helpful
Thank you very much. It worked.
Glad it helped
"Have you tried unplugging it and plugging it back in?"
....fuck it actually worked.
Thank you!! First option worked 👌
Glad it helped
Yay method 1 worked for me! Thank you so much!
Glad it helped!
Thank you I just unplug the tv and then turn it back on its works now
Thank you 🙏 for this.
You are so welcome
Thanks! Just saved me.
Glad it helped!
Thank you first thing worked!
You're welcome!
Thanks man!😊
Welcome!
Thank you, unplugging it worked!
You're welcome!
Thank you for your help!