I had to come watch your video because in your instructions for my smoker I got today it says to add ONE CUP of chips during the seasoning. The next page says never load more than half a cup of wood chips. Glad I watched the video...
Excited to use mine. Unboxed it this morning and first thing the silly marketing ad glued to the front door left hard sticky residue that I have no clue how to easily remove. Mine is the black 30 series without the window. I have already bought the unit, why spend money putting a marketing ad on the unit itself. Now due to that I am going to be nitpicky and noticed a screw missing in the woodchip loading handle. Not off to a good start Masterbuilt. Hopefully this thing makes a kick ass brisket is all I can hope for. Might seem petty what I have mentioned here, but feedback no matter how small yields continuous improvement.
I got mine yesterday, You make such great product but why not including a simple recipe book for the starter? it's not gonna cost the company but a few dollars!
Silly question, 1st time smoking ( just bought the exact same smoker yesterday). do we put water in the water pan tray ? if so how much ? ... Thanks in Advance
Hi Fernando, welcome to Team Masterbuilt! We recommend filling your water pan at least halfway, so it allows your smoked food to retain moisture and also helps catch any drippings that may fall. You can line your pan with aluminum foil for easy clean up :) People also test different liquids in our water pan to add more flavor to their food ( apple juice for example).
Hi Joseph! You will want to make sure your product is registered and then fill out a contact us form on our website so our Customer Support team can reach out to help with this! www.masterbuilt.com/pages/product-registration www.masterbuilt.com/pages/contact-us
Yes Chadd, it is normal to have a slight odor - one of the reasons why we recommend the pre-seasoning process. If you have any other questions, don't hesitate to reach out to our Customer Support team at 1-800-489-1581 :) #smokeon!!
Hello I am deaf mute. I m not happy with masterbuilt electric smoker models 20070411 that u dont show me how to attach wood chip tray to put bottom. I m not sure of it. It hit fire at my apt patio that i ran to get water to throw over wood chip on wood chip tray. I m very so upset. Booklet dont show me clear about wood chip tray. That is very rude. I want u show me how to attach for wood chip tray on video for me. Pls respect me. If not then i will return it back. Thanks
@@conanmclynn6615 You do not respect me. You talked about an angry deaf-mute. What matters to you. You do not read my messages first place. I will report against you. Back off..
I just got this smoker for Christmas!! I'm pre-seasoning it right now.
I had to come watch your video because in your instructions for my smoker I got today it says to add ONE CUP of chips during the seasoning. The next page says never load more than half a cup of wood chips. Glad I watched the video...
Really enjoyed the video! Huge thumbs up!
Just go mine yesterday i was impressed.Well built smoker. Made me want to do a review !!!
Dude !! You put the handle on upside down :) I thought maybe I did ... Then I looked at the instructions.
Just bought one because I can't use my charcoal smoker at my apartments super hyped yo use this .
We hope you are loving it!! #smokeon!
@@Masterbuilt right now it's cool in Arizona so everything works fine. The real test will be when it 115 out.
Excited to use mine. Unboxed it this morning and first thing the silly marketing ad glued to the front door left hard sticky residue that I have no clue how to easily remove. Mine is the black 30 series without the window. I have already bought the unit, why spend money putting a marketing ad on the unit itself. Now due to that I am going to be nitpicky and noticed a screw missing in the woodchip loading handle. Not off to a good start Masterbuilt. Hopefully this thing makes a kick ass brisket is all I can hope for. Might seem petty what I have mentioned here, but feedback no matter how small yields continuous improvement.
I got mine yesterday, You make such great product but why not including a simple recipe book for the starter? it's not gonna cost the company but a few dollars!
Should I put the wood chip tray in while I preseason it?
Great products from great company
GREAT JOB! HELP A TON FORM MY FAMILY TO YOURS THANK YOU
Mine has 2 legs shorter than the others, but the manual does not say which are front or back.
What’s the lowest temperature you can start at. I’m I interested in smoking sausage and bacon
Do you pre season to clean the unit?
Can I use my smoker right after seasoning it.
Yes you can!! It will be ready to go!
I don’t know I may have missed it but did it say if you should leave the vent open or not?
I would assume you do leave the vent open for all the chemical to escape from the unit
Silly question, 1st time smoking ( just bought the exact same smoker yesterday). do we put water in the water pan tray ? if so
how much ? ... Thanks in Advance
Hi Fernando, welcome to Team Masterbuilt! We recommend filling your water pan at least halfway, so it allows your smoked food to retain moisture and also helps catch any drippings that may fall. You can line your pan with aluminum foil for easy clean up :) People also test different liquids in our water pan to add more flavor to their food ( apple juice for example).
is there any way i could get an instruction booklet for a Masterbuilt electric smoker my brother just gave me his and he dosen't have it.
Hi Joseph! You will want to make sure your product is registered and then fill out a contact us form on our website so our Customer Support team can reach out to help with this!
www.masterbuilt.com/pages/product-registration
www.masterbuilt.com/pages/contact-us
Is it normal to have a slight odor when pre-seasoning the unit? It kind of smells like an old cap gun.
Yes Chadd, it is normal to have a slight odor - one of the reasons why we recommend the pre-seasoning process. If you have any other questions, don't hesitate to reach out to our Customer Support team at 1-800-489-1581 :) #smokeon!!
@@Masterbuilt thanks for the response.
Bought a new 30" unpackaged and no instructions included! Dang shame.
Hello I am deaf mute. I m not happy with masterbuilt electric smoker models 20070411 that u dont show me how to attach wood chip tray to put bottom. I m not sure of it. It hit fire at my apt patio that i ran to get water to throw over wood chip on wood chip tray. I m very so upset. Booklet dont show me clear about wood chip tray. That is very rude. I want u show me how to attach for wood chip tray on video for me. Pls respect me. If not then i will return it back. Thanks
Wow
An angry deaf mute!
@@conanmclynn6615 You do not respect me. You talked about an angry deaf-mute. What matters to you. You do not read my messages first place. I will report against you. Back off..