Entitled Passenger Gets Everyone Kicked Off Plane
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- เผยแพร่เมื่อ 1 ต.ค. 2024
- The rules of how you act on planes with flight crew is a standard that is being upheld by flight and cabin crew for passengers. It wasn't an issue a few years ago. That has changed.
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I got pulled off a plane once because TSA made an error by not sending me to secondary inspection (I had a one-way ticket). I grabbed my carry-on, ran to the inspection site, ran back to the gate and found they had held the plane for me. Moral: It pays to be cooperative.
Pay respect, and get respect in return 👍
Nice!❤
That's completely absurd that TSA can harass people like that. They're truly the least useful and most incompetent federal agency.
I once had a return flight where my bag was too big; the bag policy had changed DURING my holiday and I hadn't seen.
Flight attendant was a real B*tch about it. Had to pay 50 eur. But I only had a debit card and no cash or credit. She had asked me to wait till the end. THen she said there was no time to go to the shop 50m away and get money there with debit. So she was going to make me miss my flight due to her not caring at all to help me when there was time.
But I stayed calm. There were still about 8 passengers in the line.
I spoke to all of them at once, explaining my situation. The older people tried to ignore me. But a 21yr old or so kid listened. He gave me 50 in cash. I got on and gave him double the money back when we arrived.
Keep your cool, ask for help. It is the best percentage play.
@@tomarnold7284 that's laughable
When the _pilot_ tells you you're getting off the plane, it doesn't matter how old your grandson is or if he's getting out of school, *you will be getting off that plane*
Your only choice at that time is whether you get off handcuffed or not.
Always excuses. Never accountability.
Take the L and get on with your day. They literally made their situations worse. Goddamn
Yup. If the captain says "we're not leaving until this passenger is off the plane", then literally no one has the authority to overrule that decision.
@@patheddles4004 - Exactly, at that point, it’s more a matter of whether you get rebooked on another flight or put on a no fly list.
Last week I was in an exit row and when the flight attendant asked the question, someone actually said no, they did not want to perform the duties and be in the window seat. Flight attendant quickly swapped that person with someone else nearby who was willing. Kudos to the passenger for being honest about it and to the flight attendant for not making a big deal and just fixing the problem.
I was on a flight where one of the exit row passengers didn’t speak English. She got swapped out with another passenger right away.
That's the main question you get asked, along with whether you speak the relevant language(s). Often when you book a ticket and get the exit row seat, you already get notified of these obligations. Before or after boarding a crewmember will ask you whether you understood those obligations. Every time I demonstrate that I have understanding of the required languages (English, German, etc.) and everybody is happy.
I even make it a point to study the exit door usage instructions after I settle into my seat, because I figure that 'figuring it out later' is not a good strategy with sudden emergency evacuations. Seeing videos like these make me wonder how many emergency evacuations got botched up due to Karens like these...
@@MayaPosch Yeah, they ask if you’re “willing and able to”. There’s plenty of reasons why someone might not be able to perform the duties. For instance, when I was traveling once with a friend, they were under 16, and thus couldn’t sit at the door itself, but I was over 16, so I was allowed. So, they don’t ask about why you’re unable or unwilling to perform, they just try and swap your seat with someone who is willing and able.
That's how it's supposed to be done.
I was suffering from a shoulder injury when I was assigned to the exit row. I told the flight attendant I couldn't do the job and was moved...to a much worse seat. Better though, because I would have been in the way in case of an emergency.
I got stuck in Chicago due to a weather delay. Ticketing agent was yelled at by everyone in front of me. I walked up, apologized to her for the stressful aituation. She couldnt get me where i needed to go, so i offered a couple alternate areas and she got me right on. Got upgraded seats, meal vouchers, hotel voucher, and cab voucher. I sincerely thanked her. Get more honey with flowers than vinegar
@@jerryrobinson7856 100% got stuck in atlanta on my way back to Tokyo, freaked out for 10min because it was my fault I missed the plane. Went to the help desk, everybody was yelling at the staff like a pack of wild dogs, the staff looked either about to quit or to shoot someone in their private time. All it took was to be polite and ask for help, got a flight on a better airline with better seats for free 4h later.
Wisdom and kindness alalways is the best! Blessings privilege is the worst
Yep!!
I think it's :You get more flies with honey than vinegar.
They'll do a lot to help you if you keep your cool and act polite. I had a layover in chicago once on my way to LA. One of the weather units (I dunno) on the plane didn't work and there was a storm so it was thought best to wait for a plane with 2 or wait out the storm. We ended up having to spend the night and we were about half a day late to arrive. Everyone was throwing a fit and bitching and everything. I just said thank you and spoke to the staff like they were being inconvenienced as well. I got couple food vouchers and an offer not only for a free room for the night but a ride there and back for free by airport. I just rested in the seats with my airline sized pillow and took it in stride.
Once law enforcement is called, you ARE getting off the plane either the easy way or the hard way. Absolutely your choice...
And it’s always the hard way..
@@GodWearsGucci Yes, and with everyone else removed, the poor lady might bump her head a few times on the way out. 😵😵 😃
If I ever get taken off a plane, I want them to send me down the slide attached to the side of the stairs! Wheeeeeee!
I believe I can talk the police out of it 😂
@@GodWearsGucci Nah, she still could have walked off the plane when she heard that the police were on their way. I reckon that's a major reason why the captain announced it, just to give her that one last chance to get off the plane the easy way (and maybe let the flight leave somewhere vaguely close to on time).
At that point she was probably still going to get detained by the police, but she could have avoided some physical indignity at least.
I was once sitting at a gate during a layover and watched an interesting situation. A flight that was leaving pushed back from the jetway. Right about then a handful of people raced up to the gate. "You're S.O.L!", I thought to myself. The plane sits there for a few minutes and then pulls back into the gate. No way! I've never seen a plane make an exception for late passengers! About that time police officers arrive. They walk onto the plane and escort a lady off the flight whom was evidently drunk and belligerent. The people who were late to the gate were then able to board. They were the luckiest people on the planet.
I hope they were grateful enough to be good passengers.
@@angelachouinard4581 I'd like to believe that they were super thankful too.
Thanks to flight delays, there have been several times I've arrived at my connecting gate just after they closed the door. Only once have they opened it back up and let me on. In that case, five of us showed up about the same time, all from different flights that had been delayed. I suspect it was easier for them to open the door back up than to try and rebook all of us to the same final destination on a later flight ... especially since this plane was only half full at the time.
@@Rabblewitz you were fortunate indeed. Typically, once the door is closed you're in for some sad news.
Wow! What a crazy set of circumstances. ❤
She doesn't have an attorney on speed-dial. She's just hoping to intimidate the flight crew by saying that she has one.
She was most probs calling her own number and blabbering to the answer phone to make it look good.
Either that or she gets in these kinds of situations so often that she needs an attorney on speed dial.
Probably her son’s criminal attorney
Even if she did have an attorney, they can't really help her. The plane belongs to the airline if airline employee directs you to get off and you refuse then you are now trespassing. Maybe if she complied got off the plane and then called the attorney and there were extenuating circumstances but once she started refusing and arguing it was too late.
@synp9ynir I do have an attorney on speed-dial, and I honestly recommend everyone else to do so.
If you work for a company, get your company lawyer's phone number. If you are abroad, get your consulate phone number. Otherwise, you can go to any generic law consultant firm where you went the last time government tried to screw you over.
You know how to call police from your phone in 5 seconds, right? And you know how to call an ambulance? I would consider lawyers to be as essential service as those two.
Was flying from Arizona to Indianapolis, and got bumped from a flight. Walked up to the gate agent immediately after a Karen, who was going out of her mind. Looked at the agent and said I am going to be the happiest customer you have today. I have to be in Indianapolis - tomorrow. However, you get me there by tomorrow is going to work for me. I gave her a big smile. I got an ear to ear grin, an assurance that I would be on the very next flight in about two hours, a $25 snack tic, and a “thank you VERY so much for saying all of that that way!!” 😊
Sugar work well.
Yes, the "I know it is not your fault, but unfortunately we both have to deal with this now so I'll try to make this as painless as possible" friendly attitude will get you very far with essentially every person having a customer facing job. While there are things they cannot do - like making another seat in that airplane appear - they often have a surprising amount of ways to make things happen for you. And if it's only that they know whom to call.
Yeah, you should have asked for an upgrade too though. This practice has to stop.
@griffisjm what practice?
@@samueldeter9735Overbooking flights. All airliners overbook because they are betting that a few people will miss their flight. But when everyone ends up showing up, someone has to get booted off and rebooked on a later flight. This is unfortunately a very common thing that honestly should be illegal
I'd love for her "lawyer" to say: "Get off the plane, and get a new lawyer".
Oh that would imply she has a reasonable lawyer, I'm sure she has the exact opposite on speed dial.
@@crazylegs1823 Any REAL lawyer would absolutely tell her to comply and get off the plane. A lawyer's job is to minimize the trouble their client has gotten themselves into, not to make things worse for the client and themself in court. Any lawyer who DIDN'T advise their client to comply with a lawful order (from the crew or from law enforcement) to get off the plane would be setting themselves up for a malpractice suit and potential disbarment for putting their client in even more legal jeopardy than they are already in.
She doesn’t have a lawyer, and if she does, calling at the scene of the disturbance isn’t the place.
There are lawyers, and people, who thinks a lawyers only purpose is to side with their client no matter what.@@skyhawk_4526
There is no lawyer. She never spoke to anyone
I remember being taught that being nice will get you a lot further than being rude/annoying.
"Talk softly but carry a big stick" is probably the best advice for human relationships ever given. Being polite and nice will work with most normal people, but then there are those Karen types who decide it means you would be easy to walk over, and that maybe it would be funny to do exactly that, and then will proceed to do it, or try to. Of course under circumstances like being a passenger on a flight your best option is just to ignore that at the time, and then maybe try to get some compensation only afterward, so polite and nice is still the best alternative. But when you can use the stick, in whatever form that is, if the time comes you can use it it's damn nice if you have one, whether it is something like knowledge of your actual rights, fast thinking, smart mouth, or even some sort of actual "stick". But you still better know how and what, and be a good judge as to when. And learn to use your head, not your hurt feelings when doing that judging.
My grandmother always said. " you catch more flies with honey than with vinegar " As a kid I always wondered why I'd want to catch flies.
for sure, i'm impatient af, but when it comes to these situations airport or otherwise i constantly remind myself to stfu and be nice. majority of the times it pays off and the agent goes above and beyond to resolve the issue.
Not in liberal land it won't. Being rude, smug, arrogant, and annoying is what will get you far in liberal land/the democrat party.
@@MultiScooter68 Good one, but totally wrong.
She wanted the legroom without the responsibilities associated with being in that row.
Or maybe the belly room?
@@badgermoon9229 The "tell me where you're from without telling me where you're from" look that they have.
@@asertathe zoo?
fatherless behavior
Which is so stupid for her to argue about, just say "sure, I'll open the door". If you think there is more than a zero chance of actually having to open that door you would want to get off the plane anyway.
Ramp agent here... I was on the bridge waiting to close the door to the plane and had to wait almost an hour for a disruptive passenger to leave. Of course, we ended up with like 12 people on the bridge. My coworkers, police and security... When she was finally escorted off I felt bad for a split second for all of us watching her. Then I remembered she'd gotten herself into the situation
I get that it was meant as a racial insult, and not as a swipe at the real Betty. But anyone who uses the name "Betty White" as an insult is already a problem in my book. (Just don't be bringing her name into it, people!)
I see you've never experienced racism before. You should try having some empathy and compassion
Yeah, the BW-word should not be taken lightly.
@@SoyAntonioGaming Could someone explain to me as a non-American how being called "Betty White" could be anything but a completely failed attempt at an insult? According to what I read on Wikipedia and what I've seen on YT Betty was one of the nicest persons who ever lived and is actually known for her activism for racial equality. From my perspective: being compared to her would be an honor!
It should be considered a racist comment especially coming from someone of color. Racism is a two-way street.
@@KonradTheWizzardNope, because as an American, I don't understand it either. Other than the fact that her name has 'White' in it, which a portion of the entitled portion of America seems to equivocate to being racist, I just couldn't say.
It used to be that children had a sense of pride when they learned to act like adults. Now, adults get a sense of pride by behaving like children.
So true. All people especially adults need to set the example for the next generation that follows. I wonder what this disruptive lady thinks about her actions after seeing the reply? Is she proud of herself?
This, exactly! It's apalling to see so many adults behave in ways that nobody would tolerate from a four-year-old child, yet for adults it has become common.
This is what happens when nobody feels shame anymore. For 2 decades or so, shame has been seen as something inherently wrong that we should never have to feel. But in some instances, it has a very important role for a functioning society. When nobody feels ashamed for their bad behaviour anymore, at all, you get lots and lots of people like this.
Blax.
Well said :D.
When you're raised by a "Nobody touches my child" momma, knowing that the child did something wrong, you become an entitled adult that's gonna be corrected by the police, hopefully, or by a short tempered, armed idiot at worse.
Another reason for disembarking passengers is to defuse the situation by removing her audience and creating an atmosphere where she's sitting in the plane by herself and it's painfully obvious it's not going anywhere, thus removing the prize to be fought for.
i assume this is the reason instead of what he said.. seems pretty obvious not sure why he wouldnt say that
Hadn't thought of that but indeed that is a pretty slick way of handling this.
@@bencze465it’s definitely a combination of safety and removing the audience. I doubt the recording really is coming in to their minds.
Uncooperative passengers are suffering from the delusion that they'll be able to get away with not complying with instructions from the pilot or flight attendants.
Especially with this group because they love attention
That lady is so ignorant. She started the whole ordeal by making inappropriate comments about serious questions that flight attendants as required to ask.
One thing that a lot of the public seem to not get is that an aircraft isn't a bus. You're about to go 7.5 miles into the sky travelling at nearly 10 miles at a minute, with no breathable air outside and the temperature is 40 below. It's an extraordinary thing we make it as safe and "every day" as it is...but as soon as you start having problems at 40,000ft it's *way* different to solving a problem on the ground. And if you create *any* sort of scenario for a captain which makes them think they might have a problem at 40,000ft - they are *always* going to choose to eliminate that problem (i.e. you) on the ground, not in the air.
"Hey sweetie, would you and your mommy like to go skydiving?" /jk
This concept of challenging everything related to Cooperating with flight staff is beyond me and such a Bozo move.
As someone who answers the Question on the planes overhead, “if a doctor or nurse could identify themselves to flight staff.
I know what a real challenge in that setting is.
Amen
Absa f'ing lutely
Absolutely right. Trouble making idiots have no place in an airplane at 40,000'.
Watching a toddler throw a tantrum is less embarrassing than this...
At least we all know why a toddler is behaving like a toddler!
"My grandson is four years old!"
Yeah. And I bet he acts way better than you do. 🙄
Planes are the first time way too many people are told "no" where it actually means it.
It means it other places, too, we just don't all have air marshals to help enforce it for us.
Parents and teachers are supposed to engrain this early on, but too many bargain and negotiate and create entitled brats.
@@Doncroft1all those participation trophy’s goin to their head, oh and the latest one ‘you are perfect just being you-you’re’special’. 😱🤨🤦♀️
@lindabuck2777 No one is perfect! I'm a teacher, and I let my students know that I make mistakes just like they do (I sometimes make silly errors when teaching Math, but the kiddos always catch me) and that learning is a lifelong process.
Telling kids they're perfect and special and don't need to change and grow is damaging.
@@Doncroft1 exactly!
I missed a connection last month, got to the gate all out of breath with the flight still boarding but they had already given my seat away. Instead of being a dick I went to the help desk at DTW and got on standby for another flight, and ended up in a first class seat. moral of the story, treat the people who can help you like you would like to be treated and they’ll go out of their way to make you happy. A smile and a thank you go a long way!
Thats such crap, such crap. My wife was sold a ticket with 58min between flights in MIA, she landed, deplaned, ran, made the flight just like you, and same thing, they oversold the flight. 7 people on her flight all missed that next one. Next flight was 2hrs later so they wouldnt give compensation, meanwhile her dad sat at the airport in GUA for 2.5 extra hours, they missed their bus because of it, lost their bus ticket, had to take the chicken bus insteas of the nice one, and was stuck in the next town over since by the time they made it the last bus had gone, was forced to get her brother to drive 1.5hrs each way to get them, and when i called to complain, a $25 gift card. Its one thing if one is late because of weather or mechanical issues, but to oversell, screw hundreds of people over every day, the people in charge should be thrown in prison. Its wrong.
@@griffisjm It's your wife's fault. She should have arranged a longer interval between flights. Just because it's offered to her, she didn't have to accept it. Common sense goes a long way. It's not the airline's fault that she decided to fly into a 3rd world country with subpar transportation choices. That's on her.
@jeremyfink7805 @jeremyfink7805 I think you misunderstood, but, first of all, "3rd world country with subpar transportation choices?" I'm gonna breeze over that because it's not true at all, and I'm not sure if there is some sort of bias or if it's just ignorance. I'm happy to address it if you would like, but if it some sort of anger or arrogance that caused that comment, and not just ignorance of how transportation around the world works, then it would be pointless. I absolutely agree that it is the person booking the flight that is responsible for being sure that you can make the connection and in this case the flight was booked by the consulate, not her, and was booked for the day before which they cancelled the first leg due to AA not having pilots, so instead of flying in late at night, she chose the next day. We understand this, and this is something we always take into account. On her return trips, there are always options with 2-hour layovers, which most of the time would work, but with customs, it's not garunteed, so we always take the later option. What I don't think you are understanding is that SHE WAS NOT LATE!!!!! She arrived at the gate 33 minutes before departure, a whole 1/ 2 hour, AND BEFORE EVERYONE HAD BORDED!!! she made her connection with a half our to spare, 20min before they closed the doors, yet they didn't even give her the option. They bumped her because it was convenient to them. She wouldn't even have been in this problem because her flight the day before left at 5:15, but because of their garbage, she had to leave on the 6:35 flight, which was the only reason it was close, again, a flight that they picked because they screwed up, but, SHE STILL MADE THE CONNECTION BEFORE BOARDING FINISHED!!!! They bumped her and 7 other people because it helped them, but screwed the 7 people, and since the flight was within 2 hours, they could get away with it. That's absolute crap. Overselling is the most egregious business practice ever, and you wouldn't tolerate it anywhere in life. If you went to a restaurant, ordered a nice meal, and after waiting, I walked up and said, "sorry, we oversold our steak to make sure we have no waste, we know everything is closed and you and your wife are hungry, but heres a 25$ coupon, come back later." Or if you and your wife showed up to your hotel. The hotel you already paid for, and they said, "Sorry, we oversold the rooms, you and your wife can sleep in your car tonight", you would lose your head. But airlines get away with it everyday. It's wrong. It screwes hundreds of people a day. It needs to stop. As for the whole "common sense," yeah, I agree. Maybe common sense would keep you from making asinine statements before you knew the whole story and make assumptions. It's a bad look for you!
I once brought cookies (Christmas eve) to the airport. Gave some to everyone that helped me (parking attendant, person at check in, gate agent, etc) When my flight at major issues with delays, they bent over backwards to help me try to get across the country on Christmas eve. And I made it! (but my luggage didn't)
Agree except treat EVERYONE the way you want them to treat you, not just those who can do something for you
I've never understood being unruly on a plane. Because even if nothing happens and you go on? You're ON THAT PLANE WITH THE PEOPLE YOU WERE UNRULY TO. And you aren't getting OUT of that plane until it lands. Best to just keep your damn mouth shut.
Keeping your mouth shut and minding your own business are two lost arts since the whole Covid thing 🤦
@@ShadyS-2012 Is that what did it?? The Wuhan Flu was the straw that broke the camel's back? Or is society just collapsing? I think it is more social media, no one has real conversations with real people anymore. Hell you could be right , what do I know?
Wow I really appreciate the use of capitalisation to emphasise your main point.
@@ShadyS-2012 I'd also add tiktok in there too, covid and tiktok seem to have degraded humanity beyond repair!
Do you really think people like this can think that far ahead.
Using Betty White as an insult? STRAIGHT TO JAIL.
Betty White is code for an Old White lady.
Betty was fabulous - being likened to her is a huge compliment!
Betty White rocked!!!!!That ole gal was as quick on her feet as Robin Williams!
@@pixelpatter01there’s a code? I gotta get out more 😂
@@catherinepraus8635I’m an old white lady and I would sincerely LOVE to be compared to Betty White. Had no idea there was a code! 😅👵🏻
I read an article that said the lady also said, before the recording, that she wasn't going to help anyone, she was getting off first.
That's right. That's what she said.
She agreed to help other people survive a crash and then revealed herself to actually be a selfish coward. Selfish cowards don't get to sit in seats designated for selfless heroes.
This should be upvoted. Important context.
She didn't look particularly capable of helping others anyways, she would just be clogging the way.
That's what I recall reading when this story first broke.
I agree with it all cept that ain't no lady
Pro tip…if you’re the last person checking in for the plane and your gate is empty…the plane is gone. Lol.
Yup. People start showing at the gate up to 2 or 3 hours beforehand, and just chill waiting for their flight. If NO ONE is there, and you checked in only an hour and a half early, that plane left. It probably took her an hour and a half to get through security and walk through the airport. Some airports are big enough that there’s a 15-20 minute walk from security to the more distant gates.
😂
People need to understand that airports are under FEDERAL jurisdiction. Eff around and find out is an understatement here.
Airport security is handled by local and state police. However, if you are actually on an aircraft, and interfere with the crew or the aircraft itself, that is a Federal crime, and you may be charged under Federal law. The penalties are
significant.
😂😂 that's a F around and the F B I shall help you find out 😂😂
@@jimvacuum first: germany had since 1933 a dictatorship,
second: the comparism to mankind crimes in this context is way out of line
third: this is not about federal goverments, this is about the quick and efficient control of humans in a stressful enviroment
@@berndeikers8924 the comparison is very valid....comrade
Oh, she certainly found out
Self delusion coupled with victimhood is a powerful drug.
Empowered by society and mainstream media.
It’s a freaking epidemic!
you shouldn't listen to this man he is a FAKE pilot the only thing he is good for is blow jobbing his own poop.
Just extremely loud and rude! Like ppl care what she's thinking . Doing as you're told is too hard for some ppl. She's crazy 😂
@@hardyflight is that you Shaniqua , damn girl were you been
Seated in the exit row? I prefer 3 very strong and reasonable people in the emergency row.
Definitely. When those seats are designated, the airlines should check height and weight. Those two heifers couldn’t get out of their own way,let alone help anyone else….
@@BlueDingo555 They'd get stuck like a cork in a wine bottle.
@@BlueDingo555 Bingo. This Grandmother, USAF BRAT, does not sit in an exit row, I sit, buckle up, shut up. I check my bag, because no one else should put it up.. Flight Attendants are safety officers first.
@@BlueDingo555 Ideally, nobody would be seated there, the row wouldn't exist, the adjacent rows (as you look at the door) wouldn't have one seat towards the center to facilitate fast access to the door. But airlines ain't about that.
💯
Last month, I was on a flight that was a connection to JFK for most of the passengers. We were preparing for takeoff when the pilot said that the cargo door was broken and wouldn’t shut. After an hour and a half of waiting, they decided to call it so people could start making other plans for their connections. Two gate agents helping 200 people rebook flights. I felt so bad. And then, about 30 minutes, when half of us were rebooked for other dates, the pilot says that they were able to get it fixed. So they have to rebook everyone BACK to the original flight as quickly as possible so we can all make it to our connections still.
I have never seen people handle such levels of stress with efficiency and calmness. So much respect for the agents. I was one of the last people in line so I was a bit worried that they would leave without us, but I stayed calm and tried to keep things light by making conversation with the other passengers. They held the plane until they got through the line, and I made it to my connection 10 minutes before boarding. When I got on the plane, I realized they upgraded me to first class too.
Moral of story: Always be nice to the gate agents, even when the situation is stressful.
Sounds like you were flying Delta. They are pretty well known for going above and beyond in the customer service department. I once had a delayed flight on Delta where we knew I'd miss my connection, but the gate agent sent me to the "resolution center." When I got there, there must have been notes on my ticket from the original gate agent, and the resolution agent looked at my itinerary, shook her head, and said "this will never do." She rebooked me on a nonstop flight and upgraded me to first class. It was clear to me that the two agents were somehow working together to make my experience a good one. I have more stories from Delta along the same lines--and that's why I keep flying them.
@@ajs11201 Thank you so much! I’m proud to have worked for them! Many blessings to you!
From what I understood, when the attendant said the people by the emergency exits would be required to help other passengers out in an emergency, The woman said something like: "F- that I'm getting out first" Then when ask directly again she said she would help. The attendant no longer trusted she would fulfill that obligation and then the passenger got belligerent.. that's what sealed her flying fate.
Thank you for the explanation! I couldn't understand how they got into an argument in the first place. The video starts with everyone bickering for no reason.
@@MountainCry You're welcome! I saw a little clip with two of the passengers talking about the woman's first "F- that" reply. Otherwise I would have wondered also. 👍
They need to put her on the “no fly list”. Rude is rude.
It was apparent that all she cared about was herself and that she honestly thought the plane was going to leave the gate with her acting like that.
It's the victim mentality, everyone is against her, she's the real victim. No self governness, just impulsive self centered behavior.
This was part of her "reparations".
Entitled
@@rahkinrah1963 Black females are only 6% of the population yet they seem to be "targeted" for being kicked off planes 80% of the time. Something must be done about "racism".
People from warm climates lack discipline, impulse control and rational thinking because they never had to prepare for winter.
It's the social media effect. " *I* am the most important thing in the world, y'all just NPCs! Do what I want!!"
I would be ashamed if a plane needs to be deplaned because of my attitude....
Nah she likes the attention
It's where the term comes from. She clearly has no shame only entitlement.
These Karens have no shame!!
Shameless
She isn't ashamed of anything that's the problem.
What got me was the cackling by her travel partners next to her, egging her on.. this type of behavior is cultivated in some communities…
Indeed. It is a cultural problem.
Except that what works in Walmart or at the local Dollar Tree doesn't fly with an airline.
She sat in the emergency exit row and refused to help others if there was an emergency. According to reports, she said she would only save herself. They wanted her to move to another seat but she refused to.
Good reply!
Why would she accept responsibility for others? It's not her job. I'm not taking any responsibility for anyone else on a plane either. How could it be legal for a company to require a customer to be responsible for other customers? I've already seen some videos about this on a civil rights lawyer channels.
It wasn’t according to the exit seat safety checklist I read on a plane just over a week ago. The responsibility was help open the emergency exit and then quickly exit the plane.
@Bryan-Hensley Then change seats (which she refused to do).
People in the emergency exit rows have to be willing and able to execute the directions of the cabin crew in case of emergency, including manually opening the exit door. Which is why children, elderly and/or disabled people, pregnant women, etc. can't sit there, as well as those who don't want to take that responsability.
@@Bryan-HensleyBecause she would be blocking the emergency exit. A decent life is about having consideration for others.
The whole thing started when the passenger said 'no' when the cabin crew asked her if she was willing to help passengers get through the emergency exit that she was sitting next to. That didn't get her kicked off, though. It was that she wouldn't change seats after refusing to help. Agreeing to help after the first 'no' didn't save her.
I had that happen but was proactive telling flight attendant I needed to change my seat. They switched me with zero problems
@@sharihazlett3774 but here the passenger had a problem of switching seat ;).
What did that lady expect to happen, that is what puzzles me. I mean that row gives you more leg room, but also comes with responsibilities. You can't have one with out the other.
Kelsey is playing out his annoyed captain fantasies on the video today - “choke hold” 😂
@@nedflanders3769 There's a word for your type. Starts with N and ends in azi
She has an attorney on speed dial because she's one of 'those' people who is rude, mouthy, and constantly looking to sue people.
More likely its her hairdresser who "knows about stuff".
She’s definitely one of THOSE people. You got that right.😊
Probably calling the Reverend Sharpton.
Or always getting in trouble with the law
@@jimmyzhao2673 lolz
Possibly the best thing I've heard all week: "I need to start an airline where I can taze people." Said that to my coworker and we agreed this is a statement that fits soooooo many situations.
I’d fly that airline.
Kelsey gives a whole new meaning to "flight or fight".
Excellent! You gave me a good laugh. Cheers.
😅😅😅
😂😂😂😂
One time my flight was cancelled and the next flight was fully booked, there was an old lady screaming and shouting at the poor gate agents about how important she was and eventually got rebooked onto a flight the next day. I went up to the gate agents and just said "I'm so sorry about that, now who do I speak to about getting mandatory flight compensation for a delay of more than 2 hours?" and the gate agent makes a quick phone call and gives me a "be cool" look and slides me two boarding passes for the next flight.
I agree. The skipper was unprofessional. The best handling of an unruly passenger situation I witnessed years ago was when a calm, soft spoken captain introduced himself and quietly asked the passenger to take choice #1 and not #2. The pax said, "What do you mean?" Skipper: "Choice one is walk off the plane and see an agent to book a flight for tomorrow, no jeopardy. Choice two is the RCMP will escort you off the plane and you will wait 3 days before you can fly with us. Do I have to explain choice #3?" The guy asked, "What's that?" The captain said, "That's a life changing choice. If they have to cuff you and drag you off, you will be trespassed. That's a serious charge. You will be fingerprinted and booked. You will be placed on our no-fly list for a year."
The guy walked off.
He probably thought his presence might calm her down but there are people who just want to fight someone - anyone. He should’ve stayed in the Cockpit. I’m guessing he’s not allowed to discipline the kids either. The Flight Attendant handled things better before he arrived. The Police arrived and everything was handled the best way possible. I did notice she was handcuffed so maybe that’s what she wanted. It did appear she was alone however. Looks like her traveling companions or friends on board, didn’t want to hang out & catch a later flight with a new carrier with her. After the Police had to cuff & remove her, i’m guessing she had to find a new Airline. If she’d just gotten up& left, she could’ve gotten on the next flight but once she had to act like a fool & the Police had to remove her I’m guessing her time with that Airline had ended. 👏👏👏
I was recovering from a knee surgery once and I was given an emergency row seat. The flight attendant came over and said I needed to move since I was unable to help in an emergency. All I did was change seat's --- no problem --. Same thing this person had to do at the start instead of being an idiot.
Yup, that's why I'm not planning any air travel this summer. Not to mention the discomfort of having to keep my injured knee bent behind another seat for any length of time!
@@tessat338 If I ever fly again I'm gonna pay extra to be on an airline that carries my kind of people.
"Frontier doesn't have free snacks, but you'll have some in jail", lol
Sir, you're the best pilot comedian I know!
Cheers!
😂
If you count baloney on white bread as a snack...
"I need to get home to my 4 year old grandson."
Proceeds to do all that she can to get on every No-Fly List.
Why was he home alone? 🤔
@@m.choudry4898 Because his mother was improperly raised by the self-entitled perp.
I was an airhostess for 29 years.... so glad not to be flying anymore. The amount of entitlement was growing year by year and I find humans just very, very annoying and stupid
The airlines got too damn greedy, and worse yet, they don't want to earn their profits.
“I wanna start an airline where I can taze people”
…boy am I glad you fly cargo 😂
So my Alexa finally arrived but it seemed to have been fried right out of the box!
@@TonyP9279 "any missbehaving box Will be tazed"
@@TonyP9279people named Alexa: 😮
He said I couldn't be a gate agent without a tazer.
Still hilarious....and agree glad you fly freight.
bro wants to make a flying waffle house... i'm down
"How am I being disruptive?" over and over is the equivalent of "I'm not touching you!" but being right in your face.
A lot of people never progressed beyond school yard conflict resolution.
"You are being a disruptive passenger" is the equivalent of "f-- you, I've had a bad day, I'll take it out on you and you will have no recourse". There wasn't enough context to decide, who's in the wrong. Frankly, this reminds me of the many videos about cops abusing their power. However there there seems to be no issue about people recording cops' actions on camera and questioning them, such as "what's your name and badge number?", "how exactly was I weaving in traffic?" and so on and so forth.
@@LLlAMnYPthat's not the equivalent at all. If after this you still don't get it, you're likely one of these entitled people who wonders why stuff like this keeps happening to them.
I would have lost it. That gate agent held her stuff together and I applaud her.
@@SmallFridgeMinority Idk, maybe y'all folks in the states have the context of how this kind of interaction works and I'm just not seeing this, but the way this appears to someone uninformed is as follows:
You paid for a ticket, check yourself in, arrive at the gate, and get denied boarding. And when you helplessly blurt out "w-w-why? What am I supposed to do now?", instead of getting anything along the lines of "sorry ma'am, we're overbooked, here's a memo with your rights/we can rebook you on the next flight in a few hours/etc", the ticket gets outright cancelled.
The airline screwed up, it ain't giving you your money back and if you dare stand up for yourself, airport security is gonna' whoop your ass.
It's so refreshing to see people being forced by the rules to act politely, or just gtfo. We really need that more in general.
How can these people afford to fly so much? If you have a relative who works for the airline???
Back in the days of the Soviet Union, Aeroflot flights were divided between flights to and from foreign destinations and internal flights within the USSR. Looking at flight crew, on international flights, the flight attendants had been selected from the Soviet equivalent of Vogue; on the other hand, if you'd ever wondered where the female olympic shot putters retired to, look no further than the isles of an Aeroflot internal flight. Oh my days, were they frightening. Even asking for a drink of water needed courage.
Hilarious! 😂😅😅🤣🤣🤣😂 And VERY believable!
‘I could never be a gate agent unless I had a taser” LMAOO real
And a minimum daily quota.
Appreciate pilots who support their crew
Absolutely!
This is why Kelsey flies cargo, you don't get belligerent boxes you have to kick off flights. Honestly, I think the whole problem is that these folks don't understand or ever heard of "The Golden Rule." Treat others, including other passengers and ESPECIALLY the flight crews (who are working hard) with the kind of respect you want to be treated with.
"This is why Kelsey flies cargo." 😁
I had that exact same thought, and was going to post those exact same words. I decided to search the comments to check how to spell his name, only to find you'd already posted it.
Taser indeed. Maybe there are some people who shouldn't be flying passengers, or perhaps some things should just be left unsaid.
If I were a pilot, I'd probably want to fly cargo, too. Isn't it a happy world we live in?
German cargo pilots have a saying for that: "Cargo motzt nicht, Cargo kotzt nicht!" ("Cargo does not grouch, Cargo does not vomit" - but in German it rhymes)
I burst out of laughter when he straight up talked about tasing the woman, it's so out of character for him! 😂
In college my youngest kid pushed carts at a walmart. He rathered push carts in rain, freezing temps, boiling heat, than work inside with customers. Wise choice in my opinion. The carts didn't argue, other than the occasional messed-up wheel.
I think there is a competition between these women to become the drama queen who inconveniences the largest group of people possible!
She said she would take care of herself first. Caused her own drama.
I like one of these stories where an entitled person was trying to scam someones first class seat. She (I think) was arguing with the FA, the person holding the seat, and eventually the captain. So the wise captain told her to go out to desk and straighten it out. As soon as she left the captain ordered the door shut and to prepare for departure.
As a gate agent with a major carrier… a million and one Thank You’s. These passengers have lost their ever loving minds. They believe if they annoy you enough you’re going to say “oh forget it” i’ll let you on the flight. As if the crew wants a clearly disruptive person who could possibly cause a disturbance while in flight on their aircraft.
They do the same thing with police.
but when thay work for a company that scams its customers (over selling)
your going to get rightfully agrey customers
and your geting paid by that company (your profiting of the scamming )
if u dont wont angrey customers dont profit from scaming the customers
thay have only them selfs to blame
So, what is your stance on the scummy practice of overselling tickets?
@@phoenix211245 Absolutely hate it… makes our job extremely hard because of company greed. Airlines hope you miss your flight because they’ve sold your one seat to another. Many times it works, someone misses the flight and no one is the wiser, but often it causes an oversell. And it’s not the guys at the top who ends up being verbally abused by passengers, it’s us gate agents because we’re the face of the airline. I understand the frustration and I’d be equally upset but my advice to anyone with a ticket… Make sure to check in for your flight as soon as you’re able(24hrs prior) Sometimes we will get a volunteer (someone who’ll willingly stay behind in return for cash or a voucher/ or we will have to deny you a seat.. and one of the ways we determine who is coming off is the last checked in passenger(s)
@@alickomay7088 I've been bumped a couple times over the years because the flight was oversold. Both times I was was polite and cooperative. Both times I asked if I could get compensation for taking the later flight. Both times I was, either monetarily or free flight vouchers.
I'm still amazed people still think that doubling down will get them somewhere in an airline situation. That may work at a restaurant or a store, but with all the security concern and rules, you quickly get put into a "goodbye" category and security will get involved.
Rule #1 of flying: be nice to EVERYONE in the airport and on the plane. They are under no obligation to put up with your Karen BS and can and will eject you.
I think they’re too ignorant to step back and re-evaluate the situation for what it’s worth.
“This is your captain speaking. On behalf of myself and the crew, I’d like to thank you for flying Chokehold Airlines.”
I caynt bweaathe
LOLOLOLOLOL!
It’s amazing how argumentative people can be, not recognizing authority. Imagine their children vexing teachers in school.
Entitled.
Ohhh, we have seen how they act in schools. If you can still call it a school.
That’s the problem with much of the younger generation now - no respect for authority or the rules or taking accountability.
@@gypsysmom1
Nearly all spoiled brats are boomers.
@@gypsysmom1 As a long-time high school baseball umpire, I can agree with that statement. I've had things said to me by players I never would have thought about saying to an umpire (or any adult) back in my high school days. I'm sure they say the same sorts of things to teachers. The difference is I get to immediately eject them. In a lot of cases, it's the first time they've suffered a consequence for their actions. They drop the f-bomb in my direction, I toss them, and they look shocked that I would do such a thing.
Simple rule with any public transportation. Bus, train, plane, boat... : Once the staff says you're getting off the ride, you're getting off the ride. With or without assistance, that is your choice
As a bus drive, thank you for remembering us. People often think that they don't have to listen to the driver of a bus.
@@LukeTR2000 Ugh! My car broke down and I had to ride the bus pretty regularly for a few months and you guys/gals put up with way too much BS. I usually mind my business but I ended up sticking up for you guys because in my city they told me the union would let them get fired if they engaged with passengers.
I wouldn't want her on that plane if there was an emergency. She was obviously going to be an issue if an emergency happened. We all agree to get along for the duration of the flight when we buy a ticket.
That fast-forward audio of the women sounded like a bunch of turkeys gobbling😂 🦃
LOL
That woman was using "Betty White" as a racial slur! Did anyone else notice?
No.
No one.
You're obviously special.
🤦🤦♂🤦♀🤦🤦♂🤦♀🤦🤦♂🤦♀
@@frontenac5083 She only used the term toward the white attendant.
@@lrich8181And?
@@frontenac5083 No, I noticed. You're special and not in a good way
As a flight attendant, I promise y’all every time we ask you to do something that seems really small, it’s because we absolutely need to, in order to ensure the cabin’s safety and compliance. That safety and compliance is a part of all the safety rules,laws/regulations implemented to keep everyone onboard as safe as possible as a result of incidents in the past, and predictive measures based on that data.
We all want to get to where we’re going, but be smart be safe much love to everyone
I love my cabin crew - they make us a coffee :) Just kidding :) On every my flight (being in the cockpit, dead-heading or just flying as a pax with other airline) I always note names of all FAs and making absolutely sure to call them by name! Makes a huge difference of not being a dickhead! FAs do not pilot but they do exactly same amount of time in the air as pilots do. I need to deal with ATC (who are professionals) but FAs need to deal with paxes and latter is much more complicated than flying 😅 Hats off to all cabin crew!
I'm always nice to flight attendants - even the few who have crappy attitudes. I do what little I can to make their job easier.
My cousin was on a flight that crashed and contributing to his and others' death was that the person in the exit row froze and was not able to assist. Exit row seating responsibility is important.
@@SuburbanDon Thank you!
@@MegaAU Thank you! We’re all in it together!
"74 airlines, where if you want to be a problem, you can get out and walk"
... at 37k feet! cheers! ed: i am joking about that, of course!
@@themittonmethod1243 have you been a viewer long enough to see him talking about having an ejector seat for problem passengers?
@@kenbrown2808You mean the Karen-cannon?
It's always one certain demographic isn't it?
This is the lady who refused to agree to assist in an emergency -by the emergency exit. Then started slinging insults.
What can you say when you see narcisists. I am not flyier , never been on the plane so i stick to ground transportation only. And when i'm in bus standing by door button i always keep an eye on passengers to serve as a doorman if neccessary or make a way. I'm simply baffled that even as misantrope i know more about decency in public transport, than such big kids.
Yeah, so many people treat emergency seat as the extra space seat. Crazy.
I am a tall person. I pay for that seat if available. But I take the responsibility of that spot also seriously. Read pamphlet when I sit down. Attention to the attendants. No alcohol even.
Did that really happen or is this hypothetical
@@MichaelOfRohan It actually happened.
Her grandson should be very proud. He can watch this anytime
Betty White was an amazing person. She died December 31, 2021. Another 17 days and she would have had her 100th birthday.
Betty White is a national treasure and should be respected.
As for Kelsey's idea for MMA/Pro Wrestlers as gate agents for a new airline? To quote Tony Schiavone, "That'll put butts in seats"!
I said this over on another discussion of this incident...
My dad worked at UAL (back in the day) at their Training Center, instructing Flight Attendants on Emergency Procedures. When you're sitting in the exit rows, you HAVE to be able to follow directions. Not only when to open the door, but when NOT to open the door. The FA's have to know that you're not going to do something stupid, like opening a door when there is fire outside that door. When she started being a jerk about it, there was no way she could be in that row...and she refused to be reseated. She wanted to fly in that seat because of the leg room but she didn't want to work with the crew.
Also, the best advice my father ever gave me was "Always be nice to the gate agent." The gate agent can make your day nice, or the gate agent can make your day terrible. Also, the gate agents have no control over weather, the plane breaking down, or the flight being oversold.
Place them on the NO FLY list with every airline.
@@2pugman Fyi there is no every airline no fly list...but eventually if someone behaves badly enough they will get themselves no flyed by every airline one at a time
Someone needs to start teaching the gate agents to be nice to paying customers.
My Sister worked for a small airline. I saw first hand some of the rude behavior she put up with. When I see some entitled jerk arguing with an airline employee I step in and tell them that I don't like people talking to my sister like that. I'm 6'8" 245 lbs. and very menacing when I want to be. It stops the rude behavior immediately. It's happened a few times and I wind up being treated like royalty even on connecting flights. Word travels fast from the check-in gate to the plane and even to connecting flights.
They probably say "There's a tall guy boarding your plane wearing a blue shirt that stood up for me.....treat him well".
@@2pugman And here I thought the “no-fly list” maintained by the TSA was universal to all air carriers (domestic and foreign) operating in the U.S.-once you were on it, good luck getting yourself off of it. 🤔
She's Used To Playing The Race Card 🃏 Getting Her Own Way.
Those who scream "rascist" the loudest are always the worst offenders.
That’s what THEY do when all else fails, play the race card, because we have allowed it for decades!
There have been times when airline or travel personnel have TOTALLY saved me (when they could have screwed me), just because I'd been nice to them.
Missed non-refundable flight because of a car crash going to the airport? No problem, and here's an upgrade to first to make the rest of your day go better (UA).
Last person to board and worst headache ever? Let me get you something from the med kit even though it might delay push back for two minutes (WN).
Forgot your headphones and don't have any money? Just take this pair and don't worry about it (DL).
Broken cell phone and need to make a long distance call? Here, use this phone even though you're not staying with us (Hilton).
It's not complicated...
I once suddenly remembered I had a folding knife on my belt, after checking in my luggage, as I was walking up to security. Airport staff helped me pack and check it, no problem. Might have helped that I was in Kiruna.
A bit less drastic than the time Adam Savage forgot two foot long razor blades (foam cutters) in his jacket... but then nobody noticed.
I've also accidentally made some security staff quite alarmed, then somewhat bewildered. I was flying with an odd monitor with super thick front... something about plastic blocks with electronics attached. Not such a big deal when I'm calm and willing and able to explain the contents and open and show it.
@@0LoneTech Might i ask where he talks about that? Love adam and would love to hear his story lol. I didnt see anything when searching...
@@GeorgeAlexanderTrebek w00tstock Seattle, for instance. That clip is on TH-cam at least twice, if you look for Adam Savage and TSA.
@@0LoneTech Nice thanks! Didnt expect it to be a 14 year old clip but still funny regardless..
Good example of how humans should interact. Respect someone and that respect will be returned, ain’t that the golden rule?
I've dealt with rude customer service people, but I always try to remember that they're dealing with people like this, all day, everyday. A little bit of patience and politeness goes a LONG way.
Yeah everyone should work in customer service at some point to gain this sensitivity
Hell, the look of relief and honest smile people get when they realize you're a good customer is always worth it. Very seldomly will service workers continue to be grumpy in front of a genuinely nice customer.
Act kinder than you feel. Can get a lot of mileage out of this
Same, but that normally only lasts until I lean in and say "bad day?" I invariably get a "you have no idea." After working in the restaurant business for years and years, I have an idea. And can empathize.
I've never had it not turn around the dynamic for me, and I always live a 20% tip, if it's a restaurant.
@@tetedur377 Kindness FTW.
These are the types of people who's parents gave in when the kid throws a tantrum
If she had parents. (Plural)
no, she had parents who raised her to not have any manners, to think that she is entitled to everything and when anyone says any different, she pulls the race card.
I make it a point to thank people doing public jobs like this, at the very least 'thank you' and often add that I really appreciate them working the evening shift, or weekend or Friday night, for example, or whatever the situation is, sincerely. It makes both of us feel good.
Hey, you sound like a really good person 😊
I had to approach a gate agent for a question last year, and she visibly braced for being yelled at. It was a completely benign question but it made me sad that she automatically assumed she was going to get verbally abused. It’s not okay. 😢
"How's your day going?" I ask this often first and you'll be surprised how many people open up and smile. A little kindness like a sympathetic ear goes a long way. 🙂
I have hugged gate agents before after being verbally attacked. It is definitely NOT okay!
When I was flying a lot I carried little gift cards, treats and other small gifts to hand to gate agents when I had to interact with them. It was nice but a little sad to see how much it meant to them. They were so used to getting abuse that getting a $10 gift card or a miniature box of chocolates at first shocked them and then often nearly moved them to tears. What a hard job they have!
I was next in line after a person far worse than the girl. He was still screaming at the agent when I got up to the counter. I was very polite, had my frequent flyer card out, and explained my situation in about three sentences. She took care of us and we ended up on the flight angry guy wanted but was refused. Angry guy took a step forward then got leveled by off duty officer who was a passenger. Be nice to people. We made our anniversary vacation and got a free first class upgrade. Last we saw angry dude he had a bloody nose and two officers putting him in handcuffs.
Yeah, I am always nice to service workers even when there's an issue. For one, I find that kindness and understanding will get you so much further towards a favorable resolution. More importantly, though, is how many disgusting people they have to deal with constantly. People, treat your service workers well. They are just people trying to support themselves and their families just like the rest of us.
This happened last year on Spirit. An older woman was in the exit row, and when the flight attendants were asking if those in the exit row were willing and able to assist in an emergency, the woman started yelling at the flight attendant calling her disrespectful expecting her to help in an emergency when the only reason she said she wanted to sit in an exit row was to have more legroom. She kept raising her hand up at the flight attendant motioning for her to stop talking to her. When the flight attendant told her she needs to move if she isn't going to assist in an emergency, she got belligerent, threatened the flight attendant, started yelling about her rights or some nonsense and was also removed from the plane. She also threw her hands up and insulted everyone from rows 14 to the front of the plane and then re-insulted everyone from rows 15 to the back of the plane. Everyone clapped when she was removed. Thankfully we had a little bit of tailwind to help make up the lost time she wasted.
Just a heads up, you can legally record without someone's consent in Texas (and without their knowledge) as long as you are part of the conversation. So in this regard, the gate attendant was incorrect to tell the passenger not to record. It's Texas, state law. It IS annoying and disruptive. But it's not illegal and not deemed harassment to hold the phone on record but it IS harassment in what you are saying while you are recording. Gate attendant can't stop the person from recording but can tell the person to stop speaking if it's harassing, disruptive, threatening, discriminating, etc. But the passenger was being rude and instigating, and recording the gate attendant wasn't putting the passenger in positive light. Passenger was overall incorrect. The gate attendant was correct in that there probably won't be a seat if you are the last person to check in, even if you checked in an hour ago. I have to flight Spirit as I fly 60 times a year (more economical) so I see all sorts of passengers causing all sorts of drama. I check in right at the exact time check in starts on my app, and many times I'm SEQ 001, meaning I'm the first to check in on that flight. It's a fun game I do (for ego and also so I don't get bumped).
The flight attendants are there for your safety. Not to be your waitress or to be bullied.
Two years ago, my wife and were flying to Ireland over the Labor Day weekend. We were flying United from Reagan to catch our connecting flight with Aer Lingus out of Boston when we experienced a Boston weather stop before pushing back at Reagan. We had already missed our connection time at Boston, so we deboarded the plane and checked with the gate agent for assistance.
Others were having similar issues, so this gentleman was handling several passengers with flight issues, some rude and obnoxious, and others, not so much. We just stepped back to let him calm the storm and watched. When he was done, he took a deep breath, smiled, thanked us for our patience and asked how he could help us. We explained our flight issue and provided him our tickets.
He asked a few questions concerning 'must have' travel issues and went to work. After working the radio to retrieve our bags as the plane was still at the gate due to the stop and started working two phones and on-line ticketing systems. He asked if we could get over to Dulles, which we could as we were local, and he arranged a Lufthansa flight to Munich with a no-fee upgrade. We had a five-hour layover in Munich which we truly enjoyed, then caught a flight to Dublin via Lufthansa. My wife worked her phone just before landing in Dublin to successfully get our rental car switched over from Shannon Airport [our original Irish destination] to Dublin, and we were golden.
As the spouse keeps telling me, a little patience and civility do work wonders in such uncontrolled stressful situations at the time, even if all you want to do is get moving, even if a bit sideways. Our agent [Mr. Noman], worked the keyboards and booking systems like a maestro for us, and we made sure that United was well aware of his efforts by praising him to the skies upon our return. Many thanks again to United's Mr. Noman!
@@mstrdiver yep. I’ve been a travel writer and researcher for 25 years and have relatives and friends who work as pilots and flight attendants. Everybody in the airline industry is on a need to know basis, they really only need to know what they need to know yet the customers seem to think everybody knows everything about what each part of the process is doing but the gate attendants don’t know what the pilots are doing, and the pilots don’t know what the flight attendants are doing and the flight attendants don’t care what the gate attendants are doing, and the baggage handlers Basically have one job and the check-in people have one job. That’s how they keep it streamlined. I still do not understand why passengers get so angry and entitled when the airlines have delays. I would rather be on a safe working airplane later in good weather than being forced onto an airplane that could potentially crash. I’ve been on hundreds of flights in my life, all around the world on just about as many airlines as possible from all different countries, and we are spoiled with what we have in the US as much as people think, it’s terrible, try flying an airline in another country that doesn’t have as many rules and regulations. I won’t mention which ones but one of them rhymes with “blareoblot”
I couldnt be a gate agent Without a Taser or somthing ~ Pilot Kelsy 2024
Edit: Ty for the likes never gotten that much before
that would be Captain Kelsey :)
14:19 taser go brlrlrlrlr
Bear mace too
This is the US. People CANNOT tase or threaten passengers. Things have gotten completely out of control with Gate agents or airline employees
he's insane for saying that. The airline overbooked and cancelled her ticket. Fuck them.
I have avoided going anywhere that requires air travel specifically because of misbehaving passengers. It is stressful enough to be in public places with large crowds these days but to endure selfish, aggressive behavior from others is a major deterrent for me to find other modes of transportation.
That and the tiny seats and long rides make flying my least favorite form of public transport. Private car or plane is fine. Otherwise, take a boat.
Always be polite and accommodating to flight crews. Your life is in their hands. Literally. I used to fly a lot for business. I remember one stretch where I was flying several times through Dallas to connect to Florida on American Airlines. On the first flight I gave a flight attendant a hard time in a funny way. When she realized I was pulling her leg she laughed, and then a couple of minutes later brought the whole attendant crew over and, in a stern voice, warned them to keep an eye on me because I was a possible troublemaker. I sputtered and said but, but, I was just pulling your leg. They all laughed and she said...well the shoe is on the other foot now, winked and went back to work. On the next flight a couple of weeks later as I boarded I saw it was the same flight crew. I smiled at her and held my palms up in a submissive look, and a little smile, on my way to my seat at the back of the plane. After we took off as soon as the seat belt sign went off she came to me and said in a very apologetic voice, sir we are very sorry for the mix-up but your seat in business class is now available, please come with me. She bumped me up to business class on her own. Now that was a class move. Never flew anything but American after that.
On another trip, for pleasure, I was taking my young teenage son for a trip to Scotland. We had to transfer flights in Toronto for the oversea leg to Manchester. They called us up to the agent to explain they could not sit us together as the flight was oversold. My son, 16 at the time, explained this was his first ever flight and we were going to Scotland for his first time and it was a really important trip for him. He asked, very politely, is there anyway we could sit together? The agent, who didn't appear to be much older than my son, said she would ask the flight crew to see if they could ask a couple of passengers if they would mind switching seats once the plane took off. We thanked her politely and said it would be great if possible but if not thanks for trying and have a nice day. About 10 minutes later we get paged again. Same agent. She smiles at us and thanks us for being patient. She then proceeded to print new boarding passes for us, hands them to my son, and said she was able to work it out for us and wished us a safe trip. When we sat down and looked at our seat assignments we saw she had bumped us up to first class. Being nice, patient, and understanding the world does not revolve around you, is a far better way to travel.
I got bumped to first class once on a United flight from Denver to D.C. I was coming back from a ski trip and I had an aisle seat. The women who was in the center seat right next to me had injured her leg, also while skiing. As a result, due to the way she could only comfortably sit, they needed what was to be my seat to give her extra room. I told them that I can give up that seat, but it would be really nice if I can still be on that flight if at all possible. Of course, I am being very polite about it. I also did feel bad for the women inuring herself on what supposed to have been a really nice ski vacation. Believe me, been there myself. They ended up putting me in first class, partly because that was the only place they still had a seat available as well as a kind a "thank you" for dealing with an inconvenient situation. Also, being a first responder, I also make a point of letting the flight crew know I have first responder training (thankfully, so far, did not have to actually put that training to use on a flight 🤞), and sometimes, they do bump me up as a result. Amazing what being polite and helpful can do on a flight and not being a douche about every little thing that happens. Yes, we all know flying can be a pain, but no point in making it more difficult being an @$$ about it.
Hope you liked our country 🏴 Happy you came to see Scotland ❤️
So very true.
Betty White was a national treasure. This woman should have been kicked off just for speaking Ms. Betty's name in such a derisive manner.
I loved Betty White. One of the funniest women ever. She always got teary-eyed when speaking about her beloved husband, Alan Ludden. She always said he was the best of the best. RIP Betty-forever in our hearts❤
I like how she thinks calling someone. Betty White is an insult. I'm a 46-year-old man and you call me Betty White I'd still be honored. I'm like hell yeah
RIP Betty White
...who took hypergamy and monkey-branching to a new level.
I’m a security manager at an airport and was trying my best to help this lady out but, had to confiscate something from her. I literally heard her say to her husband “I’m just gonna be really rude to him until he lets me do what I want”. Honestly I don’t understand where these people get off with this behaviour. I can guarantee you she didn’t get what she wanted.
Having these kind of arguments 100 times a day does become really draining on your energy though. 😅
Betty was used as a racial insult.
Indeed. It's outright racism. Racism, of a certain orientation, is now apparently acceptable.
Yes, I think he knew that but didn't want to make a point of it.
Without the racial component, calling someone Betty White would be a compliment.
Racisms and ageism IMO
I thought of something comparable to call her, ask her if she'd like to be called that.. but I'm not going to sink that low and type it here. I wouldn't say it in reality, either.
TIL
My son is 6ft 5 and built like a ….. they always put him there because he is more than capable of sorting that door! And he’s always got snacks in hopes of bumping into Kelsey, or any buddies that need snacks.
The regular seats are rough enough for me at 6'2" and similarly built - your son at 6'5" is definitely going to want that legroom every time he can get it.
Lol, same thing happens to me. I'm a big dude and one time we were flying a commuter plane out of our local airport. The pilot gets on, sees me in the back row and motions me forward. Probably the funniest pilot I've ever met, will never forget what he told me.
"If we go down, I want you to rip this door off, throw it away and get out of my way because I'm right behind you'
Everyone had a good laugh and we took off for our 45 min flight.
The snacks for Kelce are the truly important part
Certain people spend so much time in trouble with law enforcement that they have to have a lawyer on speed dial. I’m guessing she is one of those.
I think that is a go to statement for many people who think that it is still a scare tactic- long ago people would give in if you said it. Now nobody cares.
Her Lawyer LOL 1 800 Get Cash
I was thinking the exact same thing.
The funniest thing is an attorney can't do anything until you're arrested in this situation.
@@domhur it reminds me of that scene from Liar Liar when he picks up the phone and shouts “Stop breaking the law A**hole!” 🤣
I don't need to see the video to know this is gonna be a "fuck around and find out" lesson
No spoilers!
I'm halfway through my bag of popcorn over here~
@@slypear Best comment ever. :)
If a flight is over sold that sounds like an airline problem not a passenger problem. Should be criminal action able to be taken for false sales.
Rarely happens, and it is well known in the industry. I've known about overbooking since I was 18 years old. Amazed that you would think this is an actionable situation.
Read the fine print..
@@carolynmills513 fuck the fine print, selling something that does not exist or with no intention of giving the payee their property is a fraudulent action.
I hope she is on a no-fly list now.
She didnt appear to be drunk or violent, so I guess it wont go that far.
Airlines have their own no fly lists. She’s definitely on that one at least.
@@gpaull2Nope. Airlines don't ban people unless there is an absolutely egregious situation, like violence or an action that is a safety risk.
Managing the list of banned people is very expensive. Think of the processes to enforce it, plus the process to deal with misidentification where an innocent person, years after this incident gets refused. Think of the inevitable lawsuits, the attorneys, the risk of bad publicity coming from the many scenarios that can come from the no fly list.
Why spend hundreds of thousands of dollars attempting to keep a willing customer from being a customer when the person is almost guaranteed to never be an issue again?
She will either ban herself by not using that airline again, or she will really need to go somewhere and know how to behave.
Remember, airlines lobbied hard to keep passengers from going through any form of security. They also had a policy of fully complying with the requests of highjackers. Both of those policies were accepted as rational business decisions.
With the other 872,453 fools just like her.
@@gpaull2 she will cry racism and get her name taken off that list
Welcome to 74 airlines . Where you get on, you shut up, and you eat your snacks.
sounds good to me!
... or you get tased. Don't forget to mention that. 😄
I'd fly that airline! 😂
Imagine behaving like a quiet adult in public.
Some people have NEVER behaved like a quiet adult, and they're SHOCKED when they are suddenly forced to. 😲😆
@@miked5728 People get spoiled with "the customer is always right" type environments where they think they're entitled to just walk all over people as much as they please. Or just generally have an entitled-ass attitude to get their way.
They don't realize that in certain environments, those rules don't fly.
(.....pun not intended)
That gate agent clip... as usual, the airlines are to blame. If be pretty annoyed too to not get on a plane. However being nice in such situations helps. Just go in a corner after and rage inside all you want.
You can tell the type of person who GREATLY overestimates their powers of negotiation. Unfortunately they are the same people who greatly UNDERESTIMATE their own narcissism.
"I'm going to sue you" and "I'm calling my lawyer" have really become a cliché now. It's just funny.
Or just Dunning-Kruger?
most people have never tried to estimate there own Narcissism, not something normal people usually do.... not unless you are in the "very acutely self-reflecting" category.
Mildly experienced international traveller, and the transfer was QF1 to a Lufthansa flight and on to Munich. The QANTAS jet was late on arrival and Heathrow is huge. I ran! When I got to the gate there was no one else there but me and the gate agent. Before I could find enough breath to speak she said, "Mr Grant!?!" and I was the last to board. To this day she doesn't know how much that meant to me. So good that I tell the story every chance that I get.
Same happened to me years ago with KLM in Amsterdam. I had already bounced around to two other European airports trying to get around a bunch of delays, equipment issues and eventually weather. Then arrived in Amsterdam with 20 minutes to connect from one end of the airport to the other. They saved me the last seat on the plane, in first class.
I think it's standard procedure that when everyone present has boarded they have the names of those missing and are looking for them. That happened to me once at JAX. I got to the gate 15 minutes before departure, and there were no passengers waiting. As I walked up, a gate agent surprised me by saying my name before I showed her my boarding pass. Turns out there were only four others missing and they were all women.
In Europe, when uve paid for a seat, its urs. And if connecting flights are delayed, they wait as long as possible. They cant make more money by overbooking, coz we have the right to a full automatic refund.
There was a time you could fly standby. 20 minutes from taxi to plane. Running, maybe 15.
Different times.
Lufthansa did me a huge solid 5 years ago. I was flying from LAX to Munich, then change of planes to Edinburgh. Just as we left the gate at LAX someone had a medical emergency, so we taxied in a big circle to return to the same gate. Caused an hour delay... but I only had an hour scheduled between my connecting flights. We were deplaning in Munich at the exact same time my connecting flight was scheduled to leave, and it was an A380 and I was near the back. They had two employees holding signs with my name and 2 or 3 other people's names. The other people never made themselves known (no idea how they missed the signs), so once they verified the plane was empty, they took me down the exterior stairs to a waiting van and drove me to the opposite side of the airport and my waiting plane and escorted me up the exterior stairs of the jetway and onto the plane. Closed the door to the plane as soon as I was on and we pushed back a minute later. I never set foot inside the terminal!
Alas, my suitcase didn't make it until the next day. They only had 1 or 2 flights a day to Edinburgh (definitely no more that day) and they held the flight to ensure I would make it.
"I want to get in". "You are not allowed". "I want to get in". "You are not allowed". "I want to get in". "You are not allowed". "I want to get in". "You are not allowed". "I want to get in". "You are not allowed". "I want to get in".
I could never, EVER do this job. Kudos to the people who have this kind of patience (and their therapists).
I’m leaving this job (having been police) to BE a therapist 😂. Thanks for the kudos :P
Like talking to a child
The gate agents and flight crews are saints. Hard work. I always thank them for their service!
Kelsey, I would fly your airline any day. I love the way you would run it.😂😂😂
People who have attorneys on speed dial are either bad people who need an attorney on speed dial, or are "perpetual/professional victims" who think the word lawsuit is going to scare most people into just letting them have their way. Neither person in this case is a decent person.
I would make an exception for someone married to an attorney to have the spouse on speed dial.
My sister is a flight attendant for Frontier and worked with this flight attendant on her next trip. The woman said she would save her self first when asked if she would help passengers get of the plane.
Sounds very much like that person from her behavior 😂
They are not supposed to help people in an emergency, they are supposed to open the door.
@@Tugela60
So what you’re saying is the correct answer was yes. That’s all she had to say whether she meant it or not.
@@neilkurzman4907 Yup. All they care about is if you are capable and willing to open the door if required. Beyond that you need to get out the way, in other words get out the plane ASAP.
@@Tugela60
Actually, in reality all they care about is you look healthy enough to do it and you say Yes. They probably figure there’s three of you there one of you will probably do it.
$57? Flying domestically is upward of $300 these days, no food, barely a seat, and you're treated like a criminal from start to finish.
I've never been treated with anything but courtesy by airline staff. But I'm always courteous to them. Do you behave like the woman in this video?
@@KSRobinette Your name would indicate otherwise...
She’s in an exit row with extra legroom. And refused to be ready willing and able to help with an evacuation.
She's not calling her attorney, she's calling her friend who THINKS that she knows the law.
At best I'm thinking she has a cousin who is a lawyer. Or she still has the number for her divorce lawyer saved in her phone...
Even if she did call her “attorney”, the advice she would get would be “get off the plane under your own steam or get carried off “
@@user-vk4vd7vr5t Exactly, it’s like they think that the attorney will say that they are right or they can get them out of trouble over the phone. Lawyers have to follow the law too, they’re not a ‘get out of jail free card’.
@@NortheastGun If you're ever in a situation where "calling your lawyer" sounds like a good idea, what you really need to do is STFU and call a bail bondsman. But if you're smart enough to know this you probably wouldn't be in the situation to begin with.
@@johnblaker2454I always find it funny in these arrest videos they always say that they know their rights, then proceed to run their mouths the whole time. 😂
That’s literally the first right that they’re told to do and they just can’t STFU!
both of those women think aggressiveness and cockiness is the same thing as assertiveness. has a massive ego, always confidently wrong but screams so loud that she gets her way and are perpetual victims when someone doesn't bow down. anyways, love the flight attendants and the gate agent for standing their ground.
Racist
@@TheCatLady65 lol, i am a black woman myself. and i am pretty sure the last one is a white woman and the same goes for her as the first woman.
@@TheCatLady65It has nothing to do with race. It is about customer, crew, and aircraft safety.
She was clearly being racist by calling her Betty White. The second one was just being disrespectful and rude without name calling.
Why is it SOME sisters make ALL people of African decent look bad?
What normal people (most) do not understand is that some people LIKE to cause disturbance and make other people go out of their way, delaying them and causing all attention to be drawn to them. They are just nasty people who live to make others uncomfortable. They are selfish and care NOTHING about others needs, feelings, comfort or responsibilities and the more they can do to disrupt that seems to make them happy. And they're getting worse it seems.
Sad that it's the only way to get the attention they crave, and are so desperate just to be noticed. People who are mature, stable, and secure in their self worth and values don't need to do this. It's why I travel business class whenever I can afford to.
14:20 "Right there - just taze her. pbbbbt" That had me in stitches. I love your no nonsense views!