What is a Post Office Travel Money Card?
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- เผยแพร่เมื่อ 12 ก.ย. 2024
- Post Office Travel Money Card provides you with an easy way to take your travel money abroad. Its prepaid, reloadable, contactless and not linked to a bank account. Let us explain…
Order a Travel Money Card: postoffice.tra...
May not be charged for purchases but you will be charged to withdraw at a cash machine, even at a post office
Hi Mike Great news, we do cover the Singapore dollar but unfortunately not the Malaysian Ringet, however the card can still be used in the country but there will be a 3% cross border fee- Caroline
Hi Post Office , does it go out of date or you can keep it as long as you want?! thank you
Hi, The card can be used in the UK however, the purpose of the card is for Travel and so advise against using the card for UK purchases alone. Thanks -Aaron
This is great. Just one question. If there is an IT glitch in my Post Office card do I get accused of fraud and thrown in prison like so many of your post masters?
Isn’t it sad we can’t trust the PO now !
Hi, The card has a priority list where it takes from the currency of purchase first and then defaults to other currencies if the primary currency is ran too zero. Thanks -Aaron
My question is does it matter what currency you’ve got on your post office card at the minute? I’ve got a load of money for dollars do I have to transfer it to a different currency or can I just use that currency over there and it automatically coming to euros when I’m going to hole in the wall.
The big Question can you trust the Brand that has a problem with numbers 😡😡😡
Considering this as I have been waiting 2 weeks for Monzo to send out a replacement card. 😡
How do you change payment method for topping up, also remove old payment method
Hello, me and some friends are going to silverstone next month and are looking for a card that we can all add money too from our cards, so that we have one card we can all use to buy drink and food with. Is that possible with the card? Thanks
If I have 2 currencies on the one card do I have to manually change it or does the card take from what currency it’s being asked in?
Can I use it in the uk as an everyday prepaid card?
Do you support Malaysia ringet and Singapore dollars?
Hello, I am travelling to Italy from England this month and considering the Travel Card.
1. Would I be able to withdraw euros in Italy ATM machine?
2. If I run out of money on the card, can I top it up via the app whilst I am in Italy?
3. If I have money leftover on the card, can I convert euro back to GBP when I return home and is there a fee?
Thank you
Hi Alice, Thanks for your enquiry. You would be able to withdraw Euros from any Mastercard branded ATM machine in Italy yes, up to 450 Euros per day but there is a small charge of 2 Euros to complete this. Contactless payments and chip and PIN have no fees. If you run out of money you can absolutely top up the card on the mobile app or online account. In terms of when you're home, by using the app, website or calling us, you can transfer funds back to GBP without any fees and use the card within the UK or online for the remaining funds. I hope this helps - Stephen
Hi there, my daughter is going on school trip to Normandy soon, am able to buy this card in my name and give it to her to her to use without any problems? Also is there a way of getting the card without having to load £50 to start off with?
Hi there, we would advise purchasing a card for a third party as this goes against the T&Cs. Also, the card would need to be loaded with a minimum of £50 in order to activate it
Hello. I am a US citizen and not a UK citizen, so hoping that isn't a problem. I live in Thailand and have a US address. Will I be able to enter my US address when I activate the Travel Money Card. And then can I purchase something online from the US while in Thailand ? Thank You.
Hi David, unfortunately not, as you must be a UK resident to obtain and use a Travel Money Card
Thank you @@postoffice
Hello i am going to Australia next week will this card work in Australia and can i use it in supermarkets and shops and will i be charged per transaction and can i withdrawl money from a ATM and how will i be charged for each withdrawl
Hi, yes the card supports Australian dollar and can be used like a normal debit card in Australia. We do not have any fees for using the card in supermarkets or shops but we do have a fee for cash withdrawals. You are able to withdraw up to 700AUD per day and the fee is set at 3AUD. -Sarah
Hi there, im considering using this for my trip to japan next year, i have some spending money saved already, how would i go about putting cash onto the card or can it only be done via my bank account? Thank you
Hi Jon, you would go to a Post Office branch, and they will be able to load the card with GBP currency, cash or a debit card can be used. This can then be converted into JPY at that days rate
@@postoffice Okay thank you very much for your response 🙂
Can you get one with a cifas marker ?
Hi there, we’ll carry out an electronic address verification check based on the information you provide. This will be stored but will not affect any credit rating.
Hi is Barbados supported by the travel money card?
Hi Natasha, we do not offer the Barbadian Dollar at this time
So if I use this card to pay a plane ticket and the flight gets cancelled will I receive refund guaranteed??
Yes, he told in this video about refund.
Does the prepaid card work on online websites
Hi there, the card can be used for online purchases 🙂
Hi, if I went to the post office, would they be able to give me the post office card straight away?
Hi there, all main Post Office branches will carry the card, all you need to bring is some form of ID and load the card with a minimum of £50 and you'll be able to active the card the following day after 10:30am 🙂
@@postoffice that’s awesome, thank you 😊
What abit to don't have cash to load money in it
What if you don't have cash
hi can i use this in south korea? like for restaurants, supermarkets and shopping?
Hi there, yes you can but as we do not offer South Korean Won on the card each transaction will have a 3% cross border fee applied on this
@@postoffice ahhh so if i get it theres a 3% fee okay but for example i have lloyds bank card so can i transfer from my lloyds as much as i want to the post office travel card and it would be fast? Like a normal transfer time
Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. And you can top up using your debit card, top ups are instant and you will be able to use the funds right away once you top up on the app/web
What ducumemts will need to get a post office prepaid card uk
HI there, to purchase a card in branch you will need to remember to take a valid passport, UK driving license or a valid EEA card in order to obtain your card
What if I don't have cash will I still get the card by chance
You will need to top up the card with a minimum of £50 to be able to take one home from branch unfortunately. The card can be topped up with either cash or a debit card.
Thank you for letting me know
Will this Pre Paid Card work in Cuba?
Hi Watersidep. Thanks for getting in touch. You can use the card in Cuba yes, however, as we don't cover the currency then any purchases made with the card will be subject to a 3% cross border fee. - Stephen
Hi so is it like changing it into money but it’s just on a card . So if the currency on the card became more valuable it would be beneficial
If i lost my login details? And somone change password or something? Then?
Hi, If you give our Travel Money Card team a call on 0344 335 0109 someone will be happy to help and advise on our security measures -Ben
Can it use in Taiwan?
Hi there, yes you can! We support Thai Baht as a currency on the card.
@@postoffice I mean NTD🤔
Apologies, but we don't support the Taiwan Dollar on the card. You will still be able to use the card, but the card will need to be loaded in GBP and you’ll be charged a cross-border fee for any transactions. Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer.
If I use my card in Canada to pay bills, can I also withdraw Canadian Dollars through an ATM without a withdrawal fee?
Hi there, you will be charged a fee for withdrawing funds from an ATM, which will be 3CAD. The ATM may charge you more but we do not control that fee - Carl
How do I know what exchange rate I'd get when loading the card? Are there any other costs/fees?
Hi Jonny, the exchange rate will be provided on the app, website or in branch on the day of purchase. There is no fee for loading the card in foreign currency though if you loaded and kept your funds as GBP Sterling then a load fee of 1.5% is applicable starting at minimum £3. We offer 22 currencies we don't have any fees for using the card at point of sale or online, we do have a withdrawal fee for ATM use. For full details on fees though please see our T&Cs postoffice.travelmoneyonline.co.uk/info/travel-money-card/terms-and-condition -Sarah
@@postofficeIs it more cost effective (for the customer) to load the card in foreign currency (eg. Euro) from the off, rather than GBP and converting later?? Thank-you
can this card be used in Sri Lanka
Hi there, the Sri Lankan Rupee is not a supported currency with the travel money card and so if used there would be additional charges with each transaction. Thanks -Aaron
@@postoffice what ducumemts will I need to get a travel post office prepaid card
Hi There! Am I able to use this in Greece?
Hi Jack, you certainly can as the card offers Euros as a currency 🙂
Unfortunately, I found out that this card is very invalid, even though it is a valid brand. Maybe this brand is completely untrustworthy.
I am very glad that I got this experience at this point so that I will never trust your uncredited institution in the future.
Hi there, can you email us at info@postoffice.travelmoneycard.co.uk so we can look into this further please?
I'm Hossein Tandeseh.... you already have my information.@@postoffice
I don't have access to customer information on a public setting here on my end, I would advise to contact in on 0344 335 0109 to be able to discuss your account