Florida weather is havoc on buildings. If you don't want to deal with this, don't move into a condo/HOA area. There's the issue where the condo owners don't want to pay a special assessment to repair the properties. Such large repairs usually aren't covered by association monthly dues. Look at the Surfside condo collapse. Getting the building totally refurbished and reinforced would have costed the condo owners tens of thousands of dollars per unit. Such large special assessments would require most condo owners to take out loans. Stuff just gets ignored, which results in the whole building falling down.
Nonsense. Every HOA tells you what your dues cover. If the dues didn't cover the things people were complaining about, that would have been mentioned in this report. Looking at it from another angle, the most obvious question would be, if their dues don't cover the things they're complaining about, well then what does it cover? Regarding the condo collapse you referenced, that happened due to a flaw in the design of the building. It was funneling water to the foundation of the structure. Engineers told them this and they ignored every one. That's not the fault of the tenants and is most certainly not something one would expect their HOA fees to cover. These people aren't complaining about fixes to major design flaws. They're asking for stuff expected to be covered by your dues.
@roachtoasties You are absolutely right. Our association had put nothing toward stucco renovation and concrete restoration (including repair of balcony slab edges). Once complete after two and a half years, total assessments were in the five figures. Associations have no knowledge of what it takes to keep buildings built like this standing more than 45 years, which is when things really begin to go to heck.
It’s the board and property manager’s who are pocketing that money. Each resident pays thousands of dollars a year in HOA fees and they do patch work repairs, then when the building becomes unlivable they have no comment and the residents get displaced.
I live here and car was booted this week because apparently GRS's system says our car is not listed when we have lived here for 5 years. They are refusing to refund us, I've been chasing them for a week. The head lady Johana has a family emergency yesterday and now she's not in the office today. But my family's money is just sitting in someone's pocket STOLEN
I have tried with them holding the majority vote of about 100 they only leave us with 50 votes. This building is 90 percent investors only 44 owners live on the actual property. The bylaws are so vague they get to do pretty much whatever they want. I had a lawyer look into them. Only thing we can do is have the state attorney is investigate into the mismanagement of funds and she’s the only one who can help us. I’ve tried everything else. The president of the board is the only one with access to the bank. They won’t let an owner see what’s going on with our own money
They wouldn't get away with that in Oregon, where I chair a condo association at Depoe Bay. The board has an ethical duty to fairly represent all of the unit owners, not just investors. In my state unit owners (members) have a right to see the budget, records of financial assets, and the financial statements. Good luck. Maybe the State of Florida can help.@@AlexandraFerrales
I am surprised if Florida law does not require them to give unit owners access to the financial records .In addition, the board is ethinically responsible to represnt all unit owners equally. Good luck getting the State of Florida involved. @@AlexandraFerrales
Reason number 8,491 why you should NEVER buy a home of any time that's part of an HOA. I control my house and I do what I want to it when I want. I don't give my money to someone else, only for them to decide what will (or won't) be done to my property. $700 a month is $8,400 a year. Imagine spending that much money every year, then having to pay extra, because the HOA won't do its job. HOAs should be outlawed.
The guy with the stove, buy a cleaning tool to select right size for orifice size. Run it through and you will have electronic start, clean burners. Hope this helps 7 minute job. Good Luck guys.
Yeah it’s a solution but the point is it shouldn’t be his job to fix when the issue is the management team. They say they don’t have the money to fix anything and no one takes accountability and they just point fingers. We have all this in text messages
@@abelcain945 we have been complaining for years but until now we haven’t brought the right attention ever since 2020 (which the president of the board admitted he doesn’t know what he signed because he was too depressed) the HOA has sky rocketed and they use the insurance as the excuse even though they took away our flood insurance
They have done this to us. We are getting letters asking us to pay fines that were already paid and them lying saying our dues weren’t paid and we have proof they were. They are trying to come up with money wherever they csn
Lawmakers are too concerned about Disney to worry about people like this. How about investigating the property management companies and who owns them? And giving the right to remove bad actors isn’t enough. They should have the responsibility.
I wish they would! That’s what we need! We need the attention of the state attorney to investigate for the misappropriation of funds and mismanagement from the president of the board Luis Betencourt
GRS, has knowledge of everything. This is a way to squeeze the Owners into losing their Properties. And if you rent, I imagine it is very expensive. Nobody is going to want to live there in Terrible Conditions and Collapses. What a horror that place is scary. Report the director to the County Inspectors about the issue of the Boots and the Illegal thing that they wear them with their Stikers and charge them
We have already tried and the county inspectors wash their hands with us. I have reached out to the OIC and they said it’s not their jurisdiction. I asked why because if you work for the state of Florida this should be and I got hung up on
El desastre más grande este condominio, solo muy actualizado en detrimento de los inquilinos, porque indiscriminadamente ponen “las botas” hay algo raro con el tema de los parqueos, y sin embargo la seguridad, los apartamentos del bloque D, no tienen tranquilidad con los delivery, todos se lo roban. Las carreras de unos carros todas las noches para la parte O, es espeluznante la alteración del descanso. Por eso llama la atención tanta disciplina para los inquilinos contra tanto desorden. Salúdenos, techos dañados. En fin es un desaatre
Así mismo. Años atrás GRS, pedía el Record Policial a todos. Ya parece que No porque las personas Rentar Apartamento por Domitorio y viven en Apartamentos de 2 Cuartos hasta 12 y no creo que todos esas personas entreguen su Record . La GRS tiene conocimiento pero no les interesa solo les importa $, No la la seguridad de sus Residentes, ni de los Niños y de personas Mayores
It's impossible to buy a condo anywhere without an HOA. Individual homes don't necessarily need an HOA cause they don't share the same building structure.
@zion9860 I prefer a condo over a house. It's just me(single), I don't need that extra large space with multiple bed rooms. I prefer a small space with less furniture. Plus, no yard work to worry about.
@@MuzicTunes-lk6np I have a client who purchased a condo years ago and now with the increase condo fees and taxes required by the state, his fee is now $1,800.00. He's desperately trying to get offloaded that property but nobody wants to buy it with that ridiculous condo fee.
@zion9860 Yes, I understand the increases, HOA dues, property taxes, & insurance. I paid off my mortgage 13 years ago. Once that is paid off, life is no longer stressful, worrying about paying the rest of your bills. Plus, you have that extra cash to invest in for your future.
Yes it has and because they don’t do the proper upkeep our insurance is high We are not forced into a special assessment and we can even choose the vendors because the president want to use what he brought in just because he can try and get kickbacks, which are illegal.
HOAs should be outlawed! HOAs do not need to be in single family communities either. This seems unlawful. HOAs, HOA board members, and the property management companies have too much power. Their power needs to be removed.
I disagree. If a condo board is not performing well, recall them. Learn about the cost of repairs and adjust dues sufficiently to address the issues. You cannot buy into a condo association and expect to have good results if only a few volunteres who are not competent make all of the decisions, and you do not know the particulars of what needs to be done.
Graham Dairy Rd... And the rest of Hialeah Gardens really is a case study in the perils of rapid growth. Law enforcement ⁉️ Police officers shouldn't be the first line in transparency. That should be at the state and local level. Governmental officials should be given the ability to step in and direct funds for repairs. That's the transparency that gets repairs done.
@@dontbanmebrodontbanme5403 oh i know they think they do, but a condo owner, isn't really an owner of anything. they rent the land and the community. If you don't own dirt, you don't really own real real estate.
Es verdad los que quitan y ponen las botas o candado ellos mismo comentaron que son familia y vecinos ellos tienen entre ellos 4o 5 carros hasta i legales los estique pegados con escortei lo tienen en el parque o y no pasa nada pero lo más llamativo es que en esa compañía está integrada de tres familiares como la ven 👀
For someone who has lived in a HOA for 10 years..... Dues- what are they covering on a monthly basis? Structure insurance replacement? Utilities? Landscaping? Common area lighting? Community pools? Community clubhouses? Itemized deductions for roof replacements? Stucco repairs? Structure repairs? Window repairs/replacement? Asphalt repairs/replacement? If not then those will be covered under board/resident approved assessments. Your HOA monthly dues should list a breakdown of every covered item. $2.4 million might sound like a lot but a association that size the insurance responsibility costs could take up a good chunk of that money before the other costs are factored in.
It's one thing to say, "Man, your $700 a month doesn't go as far as you think it does. We'll get the roof and mold fixed, but we can't fix the trim right away". Heck, I'd even take, "Ok, we need to jack up your rates from $700 to $830 a month in order to get everything done." It's something completely different to take everyone's money and not do anything at all. Mold? Roofs that clearly have needed fixing for a long time, since it's degrading the sheetrock and creating giant patches of mold. Hell, it's creating giant pools of water in people's houses. Let's be honest: these people's condos are completely falling under disrepair. It's also another thing to simply ghost everyone. If they won't even respond to the news, not even a boiler statement where they say they won't talk on camera, but they take maintenance seriously, it tells you all you need to know. Quite frankly, I'm assuming whoever is running the HOA has major financial problems and all of the money is already gone. This is just another reason why I'd NEVER live in an HOA. If I spend $8,400 a year, my house shouldn't look like a shanty house!
@@dontbanmebrodontbanme5403 Bi laws, state laws & what the board votes to spend. Residents have a vote for the Board & the Board members come from the pool of residents. Most residents don't want to waste their time with the mundane day to day stuff but are the first to complain. All residents have access/or given the annual budget.
@user-kz7pg1dh2i I lived in a 89 unit condo association for 10 years. It had a 10% rental bi law cap. You are better off selling & getting into 1 that has a rental cap.
doesn't it take 80% of the owners to vote to remove the HOA, the problem is they wont because other responsibilities will fall on the owners, every convenience you sign up for comes at the cost of your rights little or big. no matter what you say , HOAs have 1 main purpose, which is slow down the rate a specific neighborhood becomes a ghetto. it stops low income residents from making it in and bringing the problems that plague low income communities with them. although some HOAs end up super ghetto, it definitely slows this process down. you can see this by them getting rid of tenure where a tenant can keep the same rental price. thats not allowed in most HOAs , they force owners to raise rent under the guise thats its to help ALL the owners. this is a pointless fight. more and more people are buying into HOAs and still complaining. its all talk nothing else.
@@AlexandraFerralesOPV305 makes sense to me. I live in a condo in S FL. Just had our annual meeting.under the guise of modernizing the language in the Bylaws and Declaration, there were many changes that were favorable to the board and not the members. Most people will sign yes to anything, rather than reading and fully understanding what they are signing. The Board changed our’s to read that the Board gets right of first refusal for any sales in our building. When I questioned why they wanted to buy units, since we are not in the business of renting or acting as real estate agents, I was told it was to keep people out of the building that they (the Board) did not want as neighbors. It’s a work around to Fair Labor Housing. I voted to to the entire ‘modernization’ of our docs. However, it has now passed, because people don’t read what they are signing. There were many other changes that are now more favorable to the board and not the membership of unit owners. It’s very sad.
Also the Board holds the majority almost 100 votes and they need 146 and they are also developers and investors they are trying to take the property over. So the average hard working men and woman don’t have homes. It’s not a Ghetto area actually it’s a very nice area. Just the building has been so mismanaged that it looks like this all thanks to the board president who has admitted he doesn’t like to get projects permitted because they cost too much and he rather go on a weekend and do it himself so god only knows how much money he has actually pocketed. So please if you don’t know the situation be quiet
Florida weather is havoc on buildings. If you don't want to deal with this, don't move into a condo/HOA area. There's the issue where the condo owners don't want to pay a special assessment to repair the properties. Such large repairs usually aren't covered by association monthly dues. Look at the Surfside condo collapse. Getting the building totally refurbished and reinforced would have costed the condo owners tens of thousands of dollars per unit. Such large special assessments would require most condo owners to take out loans. Stuff just gets ignored, which results in the whole building falling down.
Nonsense. Every HOA tells you what your dues cover. If the dues didn't cover the things people were complaining about, that would have been mentioned in this report. Looking at it from another angle, the most obvious question would be, if their dues don't cover the things they're complaining about, well then what does it cover?
Regarding the condo collapse you referenced, that happened due to a flaw in the design of the building. It was funneling water to the foundation of the structure. Engineers told them this and they ignored every one. That's not the fault of the tenants and is most certainly not something one would expect their HOA fees to cover. These people aren't complaining about fixes to major design flaws. They're asking for stuff expected to be covered by your dues.
@roachtoasties You are absolutely right. Our association had put nothing toward stucco renovation and concrete restoration (including repair of balcony slab edges). Once complete after two and a half years, total assessments were in the five figures. Associations have no knowledge of what it takes to keep buildings built like this standing more than 45 years, which is when things really begin to go to heck.
My condo fees is about $3,500 a month. Yes, it's a pain to pay but worth it.
@@Impozalla wow. that's more than 2x my rent in a major metro area.
you deserve to be taxed 80% of your income. @@Impozalla
The administration is informed of many situations and they take no action
Because so many HOA are just stealing the money
It’s the board and property manager’s who are pocketing that money. Each resident pays thousands of dollars a year in HOA fees and they do patch work repairs, then when the building becomes unlivable they have no comment and the residents get displaced.
I live here and car was booted this week because apparently GRS's system says our car is not listed when we have lived here for 5 years. They are refusing to refund us, I've been chasing them for a week. The head lady Johana has a family emergency yesterday and now she's not in the office today. But my family's money is just sitting in someone's pocket STOLEN
😮. Sue them all !!!!!! 😊.
Vote them out. Recall them through the bylaws. Then do an audit to see if money was stolen.
I have tried with them holding the majority vote of about 100 they only leave us with 50 votes. This building is 90 percent investors only 44 owners live on the actual property. The bylaws are so vague they get to do pretty much whatever they want. I had a lawyer look into them. Only thing we can do is have the state attorney is investigate into the mismanagement of funds and she’s the only one who can help us. I’ve tried everything else. The president of the board is the only one with access to the bank. They won’t let an owner see what’s going on with our own money
They wouldn't get away with that in Oregon, where I chair a condo association at Depoe Bay. The board has an ethical duty to fairly represent all of the unit owners, not just investors. In my state unit owners (members) have a right to see the budget, records of financial assets, and the financial statements. Good luck. Maybe the State of Florida can help.@@AlexandraFerrales
I am surprised if Florida law does not require them to give unit owners access to the financial records .In addition, the board is ethinically responsible to represnt all unit owners equally. Good luck getting the State of Florida involved. @@AlexandraFerrales
Reason number 8,491 why you should NEVER buy a home of any time that's part of an HOA. I control my house and I do what I want to it when I want. I don't give my money to someone else, only for them to decide what will (or won't) be done to my property. $700 a month is $8,400 a year. Imagine spending that much money every year, then having to pay extra, because the HOA won't do its job. HOAs should be outlawed.
I completely agree! Thank you
The guy with the stove, buy a cleaning tool to select right size for orifice size. Run it through and you will have electronic start, clean burners. Hope this helps 7 minute job. Good Luck guys.
Yeah it’s a solution but the point is it shouldn’t be his job to fix when the issue is the management team. They say they don’t have the money to fix anything and no one takes accountability and they just point fingers. We have all this in text messages
@@AlexandraFerrales hoa not responsible for stoves.
The costs of hoa mettings in the bahamas , cancun and Martinique have increased from several years ago
These people are probably paying 3k per month to live there.
Yes they do my Hoa is 709 dollars a month! Not including the special assessment that they haven’t started because they all went on vacation
Or close to. $700 sounds like it's not fully occupied or mismanagement.
@@abelcain945 we have been complaining for years but until now we haven’t brought the right attention ever since 2020 (which the president of the board admitted he doesn’t know what he signed because he was too depressed) the HOA has sky rocketed and they use the insurance as the excuse even though they took away our flood insurance
I live by the beach and I demand that the government pay to repair my house…do it NOW!
Several of these HOA's have sued owners for asking for records and made their lives a living hell.🤬
They have done this to us. We are getting letters asking us to pay fines that were already paid and them lying saying our dues weren’t paid and we have proof they were. They are trying to come up with money wherever they csn
Lawmakers are too concerned about Disney to worry about people like this. How about investigating the property management companies and who owns them?
And giving the right to remove bad actors isn’t enough. They should have the responsibility.
I wish they would! That’s what we need! We need the attention of the state attorney to investigate for the misappropriation of funds and mismanagement from the president of the board Luis Betencourt
I was going to buy in Florida. I’m just glad I never did.
built on swamp, salt air, sink holes small and large, storms a good thing neither of use moved there.
Florida just another pit state
GRS, has knowledge of everything. This is a way to squeeze the Owners into losing their Properties. And if you rent, I imagine it is very expensive. Nobody is going to want to live there in Terrible Conditions and Collapses. What a horror that place is scary. Report the director to the County Inspectors about the issue of the Boots and the Illegal thing that they wear them with their Stikers and charge them
We have already tried and the county inspectors wash their hands with us. I have reached out to the OIC and they said it’s not their jurisdiction. I asked why because if you work for the state of Florida this should be and I got hung up on
El desastre más grande este condominio, solo muy actualizado en detrimento de los inquilinos, porque indiscriminadamente ponen “las botas” hay algo raro con el tema de los parqueos, y sin embargo la seguridad, los apartamentos del bloque D, no tienen tranquilidad con los delivery, todos se lo roban. Las carreras de unos carros todas las noches para la parte O, es espeluznante la alteración del descanso. Por eso llama la atención tanta disciplina para los inquilinos contra tanto desorden. Salúdenos, techos dañados. En fin es un desaatre
Así mismo. Años atrás GRS, pedía el Record Policial a todos. Ya parece que No porque las personas Rentar Apartamento por Domitorio y viven en Apartamentos de 2 Cuartos hasta 12 y no creo que todos esas personas entreguen su Record . La GRS tiene conocimiento pero no les interesa solo les importa $, No la la seguridad de sus Residentes, ni de los Niños y de personas Mayores
Sadly, this is a national problem...homeowners have no recourse but to sue which is not fair...
when desperation sets in get a lawyer
Condo fees and HOAs are just scams. I always tell my clients to not buy a property that has fees or HOA fees associated with it.
It's impossible to buy a condo anywhere without an HOA. Individual homes don't necessarily need an HOA cause they don't share the same building structure.
@@MuzicTunes-lk6np Yes, that's why I tell my clients to avoid those kinds of properties.
@zion9860 I prefer a condo over a house. It's just me(single), I don't need that extra large space with multiple bed rooms. I prefer a small space with less furniture. Plus, no yard work to worry about.
@@MuzicTunes-lk6np I have a client who purchased a condo years ago and now with the increase condo fees and taxes required by the state, his fee is now $1,800.00. He's desperately trying to get offloaded that property but nobody wants to buy it with that ridiculous condo fee.
@zion9860 Yes, I understand the increases, HOA dues, property taxes, & insurance. I paid off my mortgage 13 years ago. Once that is paid off, life is no longer stressful, worrying about paying the rest of your bills. Plus, you have that extra cash to invest in for your future.
$700 a month for that? Only in dade bruh
It would be useful to know what the insurance is on a per unit basis. Insurance has gone up crazy, especially in Florida.
Yes it has and because they don’t do the proper upkeep our insurance is high
We are not forced into a special assessment and we can even choose the vendors because the president want to use what he brought in just because he can try and get kickbacks, which are illegal.
😂. Sue THE STATE AND HOA ?????? 🤔.
HOAs should be outlawed!
HOAs do not need to be in single family communities either.
This seems unlawful.
HOAs, HOA board members, and the property management companies have too much power. Their power needs to be removed.
I disagree. If a condo board is not performing well, recall them. Learn about the cost of repairs and adjust dues sufficiently to address the issues. You cannot buy into a condo association and expect to have good results if only a few volunteres who are not competent make all of the decisions, and you do not know the particulars of what needs to be done.
Stop stealing the money!!!!
It’s not stealing when given freely
Se están enriqueciendo poniendo los candado a los carro un verdadero abuso
Graham Dairy Rd... And the rest of Hialeah Gardens really is a case study in the perils of rapid growth. Law enforcement ⁉️ Police officers shouldn't be the first line in transparency. That should be at the state and local level. Governmental officials should be given the ability to step in and direct funds for repairs. That's the transparency that gets repairs done.
If you rent, you know. They just ignore repair requests. Progress Residential is the worst.
These people aren't renting though.
@@dontbanmebrodontbanme5403 oh i know they think they do, but a condo owner, isn't really an owner of anything. they rent the land and the community. If you don't own dirt, you don't really own real real estate.
Es verdad los que quitan y ponen las botas o candado ellos mismo comentaron que son familia y vecinos ellos tienen entre ellos 4o 5 carros hasta i legales los estique pegados con escortei lo tienen en el parque o y no pasa nada pero lo más llamativo es que en esa compañía está integrada de tres familiares como la ven 👀
Off topic but is he sitting and she's standing?
Demons🤬
Sell Sell Sell
For someone who has lived in a HOA for 10 years.....
Dues- what are they covering on a monthly basis?
Structure insurance replacement? Utilities? Landscaping? Common area lighting? Community pools? Community clubhouses?
Itemized deductions for roof replacements?
Stucco repairs?
Structure repairs?
Window repairs/replacement?
Asphalt repairs/replacement?
If not then those will be covered under board/resident approved assessments.
Your HOA monthly dues should list a breakdown of every covered item.
$2.4 million might sound like a lot but a association that size the insurance responsibility costs could take up a good chunk of that money before the other costs are factored in.
It's one thing to say, "Man, your $700 a month doesn't go as far as you think it does. We'll get the roof and mold fixed, but we can't fix the trim right away". Heck, I'd even take, "Ok, we need to jack up your rates from $700 to $830 a month in order to get everything done." It's something completely different to take everyone's money and not do anything at all. Mold? Roofs that clearly have needed fixing for a long time, since it's degrading the sheetrock and creating giant patches of mold. Hell, it's creating giant pools of water in people's houses. Let's be honest: these people's condos are completely falling under disrepair.
It's also another thing to simply ghost everyone. If they won't even respond to the news, not even a boiler statement where they say they won't talk on camera, but they take maintenance seriously, it tells you all you need to know. Quite frankly, I'm assuming whoever is running the HOA has major financial problems and all of the money is already gone.
This is just another reason why I'd NEVER live in an HOA. If I spend $8,400 a year, my house shouldn't look like a shanty house!
@@dontbanmebrodontbanme5403
Bi laws, state laws & what the board votes to spend. Residents have a vote for the Board & the Board members come from the pool of residents. Most residents don't want to waste their time with the mundane day to day stuff but are the first to complain. All residents have access/or given the annual budget.
@@jasoncrandall73 it does not matter 90% are investors and sit on the board and only 53 owners live on the actual property.
@user-kz7pg1dh2i
I lived in a 89 unit condo association for 10 years. It had a 10% rental bi law cap. You are better off selling & getting into 1 that has a rental cap.
doesn't it take 80% of the owners to vote to remove the HOA, the problem is they wont because other responsibilities will fall on the owners, every convenience you sign up for comes at the cost of your rights little or big. no matter what you say , HOAs have 1 main purpose, which is slow down the rate a specific neighborhood becomes a ghetto. it stops low income residents from making it in and bringing the problems that plague low income communities with them. although some HOAs end up super ghetto, it definitely slows this process down. you can see this by them getting rid of tenure where a tenant can keep the same rental price. thats not allowed in most HOAs , they force owners to raise rent under the guise thats its to help ALL the owners. this is a pointless fight. more and more people are buying into HOAs and still complaining. its all talk nothing else.
This made no sense. Please speak properly. Do you know what an HOA really is? Have you seen what happened in the hammocks in Kendall? Probably not
@@AlexandraFerralesOPV305 makes sense to me. I live in a condo in S FL. Just had our annual meeting.under the guise of modernizing the language in the Bylaws and Declaration, there were many changes that were favorable to the board and not the members. Most people will sign yes to anything, rather than reading and fully understanding what they are signing. The Board changed our’s to read that the Board gets right of first refusal for any sales in our building. When I questioned why they wanted to buy units, since we are not in the business of renting or acting as real estate agents, I was told it was to keep people out of the building that they (the Board) did not want as neighbors. It’s a work around to Fair Labor Housing. I voted to to the entire ‘modernization’ of our docs. However, it has now passed, because people don’t read what they are signing. There were many other changes that are now more favorable to the board and not the membership of unit owners. It’s very sad.
Also the Board holds the majority almost 100 votes and they need 146 and they are also developers and investors they are trying to take the property over. So the average hard working men and woman don’t have homes. It’s not a Ghetto area actually it’s a very nice area. Just the building has been so mismanaged that it looks like this all thanks to the board president who has admitted he doesn’t like to get projects permitted because they cost too much and he rather go on a weekend and do it himself so god only knows how much money he has actually pocketed. So please if you don’t know the situation be quiet
Florida is trashhhh
No fixing needed as we move Havana to freedom- they will fix as we defeat communism.
theres nothing criminal? what's criminal ?
You can clean that stove yourself bro it’s called being clean that’s not the HOA or landlord responsibility