How To Create WhatsApp Native Flows From WA Manager

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  • เผยแพร่เมื่อ 11 มิ.ย. 2024
  • Creating WhatsApp Flows and Bot Integration
    Setting up Flow in WhatsApp Manager
    Access the WhatsApp official API, click on the three dots-- select "WA Manager."
    On the left menu, choose "Message Templates" --- click "Create a Template."
    For template type, select "Marketing" -- "Form".
    Fill in the template name, language, and body.
    Use the drag-and-drop UI to design your flow with screens, questions, and buttons.
    Save the flow and submit it for approval.
    Bot Flow Integration
    Post approval, create a bot flow in the Bot Builder.
    Create four custom fields in the CRM for the flow of responses and answers.
    In the Bot Builder, create a new bot flow, set a trigger keyword, and use the "Interactive Flow" option to ask a user question.
    Select the published flow from WA Manager and paste the flow ID and token into the bot flow setup.
    Configure the screen ID, response save location, and expected answer type.
    Save, enable, and test the bot flow.
    Processing and Exporting Data
    Upon user submission, flow data is saved in the custom fields.
    Utilize the "Extract JSON from String" automation to parse the flow response data into separate custom fields.
    Export contacts from the CRM for a structured data set of user responses.
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