Here’s my story. I am the second owner. I have 93,000 miles on my 2015 kia optima. I had no idea about the class action suit against Kia nor did I know anything was wrong with their engines when I brought it. My car completely died on me two blocks away from my daughter’s school when I was in my way to pick them up. I had it towed to Kia and once they did an inspection, they said my engine was blown. Fortunately the previous owner had the ksds update put on the car in 2018. Kia approved my engine replacement with no problem. I didn’t even have to send in oil change receipts or anything. It took 2 weeks for the dealer to put in the new engine and I was given a loaner during that time. I’m extremely happy with how all of this turned out 😊
What location? I have a Kia soul 2015 68000 that I bought cash 5 weeks ago. Two weeks into owning car stopped at stop signs. Began to smoke. Leak coolant and oil. I made appointment and wait three weeks for it. I took car in day before appointment. And the service at Kia south in morrow ga we’re so terrible I cried for a hour in the car because I can tell they are swamp and gave me every reason why it might not be fulfill. I spent my entire savings on this car. And literally feel like I can’t handle the journey that I might have to go on after watching these videos after dropping this car off. If you could please share where you went. I’d appreciate it.
@@davijackson2594 I went to a Kia dealership in moline Illinois. The dealership sucks because all they care about is money. They don’t care about what you’re actually going through. When I said that Kia was great, I meant the Kia customer service (just google Kia customer service for the phone number). They’re the ones that approved the engine replacement for me. Unfortunately for you, the class action lawsuit only requires them to cover the engine only. If I were you I’d take your car to a place that offers long term financing like meineke or a dealership. That way you can have the work it needs done now and pay later. Or you can take it to a dealership and use it as a trade in. It would count as your down payment to purchase a new car. Yes you will have to then pay a car note moving forward but I’d rather have a reliable car. If you don’t have a lot of money to put into repairs then get rid of your Kia. I’ve already spent about 3,000 on mine in other repairs not even related to the engine. Hopefully this helps ☺️
@@dbzownz12345 🤦🏿♂️. The fast answer is no. The new cars have a new recall called the piston ring recall. If you buy a Kia or Hyundai you’re literally throwing your money away.
To anyone who is denied the cheapest and fastest solution is to take them to small claims court and sue them for a new engine. The cost to file is under $50.00 in my state and the upper limit is $10,000 and you do it by filling out a form. You can represent yourself and should, but since they are a corporation they must be represented by an attorney. And because they aren't incorporated in my state and probably at least 45 other state in the US they will have to hire an outside attorney to represent them in court in your state. And odds are it is must cheaper and faster to cover your engine replacement. After all because of the recall they will lose the case and still have to pay for an outside attorney. Their tactic is to stall you with nonsense until they wear you out. I haven't done this with this company but I've done it with a number of major corporations over the years on major purchases of appliances. I have never lost simply because I was in the right as you would be.
They denied my reimbursement for not having the ksds installed. And I spend over 5000 to get my car engine replacement in a third party facility, I want to know if should I sue kia , to get my reimbursement...
2015 Kia soul. Blown engine that Kia is refusing to fix. I still owe 8,000 on it and it's sitting dead. Thank you so much for this information. I will definitely be following.
My flashing engine light came on today. I have to wait a week for an appt at the dealer. I bought a 2011 Kia Sorento in February 2021 from a KIA dealer. Are they responsible for the KSDS update if I bought it from KIA in Feb 2021?
I just left the dealership service center and did not feel good about it. I spoke with corporate twice before watching this video and this helped out. Car gave out on the parkway and this knock is definitely why. The engine light just came on right before and did not blink. Thank goodness we stressed that to them and hopefully we do not go through this nightmare. Your video was so helpful thank you so much
IF YOUR ENGINE LOCKED DONT GET DISCOURAGED BY THIS VIDEO IF U DONT HAVE THE SENSOR INSTALLED. MINE WENT OUT LAST WEEK I JUST GOT A CALL TODAY AND MY REPLACEMENT WAS APPROVED WITH 120,000 MILES. GREAT VIDEO BTW
This is all so INSANE .. I have a 2016 Kia optima, and this whole engine issue has given me PTSD … thank you for your information for the first time I feel as if I have some true knowledge on this issue !
Hi Carl, GREAT video. Thank you for continuing this crusade. I was once really glad to have a Kia but now I will state that I will never purchase another Kia or Hyundai again. I don't know who is advising Kia/Hyundai about denying claims, but they are giving bad advice. The ill will being generated is going to drive Kia & Hyundai out of business in the U.S. I really admired Kia/Hyundai when they established assembly plants in Georgia & Alabama. I was happy to see a lot of jobs for Americans in Georgia & Alabama. However, now? If all this really gets out into the mainstream news, Kia & Hyundai will become failed ventures in the U.S. and many jobs will be lost. Perhaps deservedly so. If you unwilling to recognize a glaring problem with your product and try to disavow your poor quality control, then you should not be allowed to sell your product in this country. Keep up the great work Carl!
HEY MR. LEE aka the man with the best grammar on youtube! lol I aspire to write as well as you do MR. Lee. Haha but yes you're 100% right. Its sad and a lot of people that I talk to each day are hurt. That's why I just uploaded my new video 5 REASONS NOT TO BUY THE KIA EV6. I just have lost all trust in the Hyundai/KIA brand.
@@StraightOuttaContent Good evening Carl! Thank you for the compliment but I really don't believe I write any better than the next person. I do try to pay attention to what grammar rules I can still remember from the 1960's. That's 50+ years ago but in my mind it is sometimes like yesterday. Bob Seger sang a song that states my feelings after all these years. The song is "Like A Rock," and it touches something deep inside me. Where did all the years go? Now how does that tie in with the problems with Kia/Hyundai? Just like the saying that "time was so much simpler then," the same holds true for automobiles. Engines were so much simpler then just like life was. To my knowledge, they didn't have the massive recalls we are seeing today. It seems that cars were built to last almost forever as long as you changed the oil and plugs every so often. I think quality became a serious problem when Detroit began building "junk" in the 1980's. It seems that cars were designed to become obsolete and break down so much that they had to be replaced with a new automobile. Corporate greed drove the American consumer to buy Japanese imports. Toyota became synonymous with quality while Dodge, (my own experience) was nothing but junk. I bought a new 1977 Dodge Aspen Wagon and as soon as I took it home it began having stalling problems. After numerous visits to the dealer to have the problem fixed, I wound up having a Holly carburetor installed. I see I am getting too far off topic! Please keep up the great work! Someday it may hit these manufacturers that they will not get repeat business if the quality of their products is shoddy. People tend to have long memories about being stuck with a bad product, especially automobiles because of their cost. Gracias hermano!
I own Hyundai Santa Fe 2014 with 89,000 mileage and unfortunately, just a week ago without any warning ,my engine seized on the highway cruising at 70mph. I've been doing regular oil change at almost every 3,000 miles. One of the most life threatening moments I've ever encountered. God saved me , almost lost control after the engine seized abruptly at such speed. Unfortunately, in Ghana there is no official hyundai dealers to handle the recall replacement. I'm stucked now and have regretted ever buying Hyundai. I will consider more reliable brands like Toyota and Honda especially in Africa where we don't have official hyundai dealers.
Mine went into limp mode Friday “2015 sonata” towed it to the closest dealership, failed the rod bearing clearance test, the sent the diagnostic to hyundai, yesterday. So I’ll be calling in the morning, i babied this car and it only has 100k on the odometer, I’m an asshole I won’t stop until it’s mended, I’m still paying for it… I can’t afford 5k for a motor that was shit from the factory, I will say that light turned on, and I pulled over immediately, Lol my old focus did the same and I limped it home and now it’s completely fucked, so I’m hoping they honor their warranty
I have a 2013 Sonata with 93k miles. My car just died 2 weeks ago with code p1326. After getting the run around from multiple dealerships, they finally approved my engine replacement. They said there is no recall even though I can find it on their website and when I enter my VIN, it says my car is affected. They told me Hyundai extended the warranty to up to 120k miles which is why my car was covered. The new engine comes with a new warranty, so make sure you get the Warranty paperwork when you pick your car up. From everything I’ve dealt with regarding this issue, it seems like dealerships HATE doing warranty work and will do everything to try and not replace the engine for free even tho it is an issue from the manufacturer.
As with many others, I too own a 2016 KIA Sorento. My kids were driving it, on 7/10/2021, and it just died. I had it towed to the nearest auto shop and they diagnosed it as the engine. I contacted the Kia customer service and was told that since I did not have the KSDS installed, they were not liable. I attempted to explain to the representative that I had no knowledge of the KSDS update. She CONTINUOUSLY reminded me that this was NOT a recall, it is a "Civil Law Suit" So, I contacted the first local dealership and was told not to even pursue the issue because every time they had submitted a claim it was denied. So, I call a second dealership, they told me to have it towed to their dealership and they would submit the claim. Well, as you probably guessed, they too denied it on the grounds of not having the KSDS installed BEFORE the engine failure. As mentioned several times in this video, I had no idea that of the KSDS update So, as many of you, I have a 2016 Kia Sorento sitting in a KIA dealership parking lot awaiting for me to dispose of it. I was also told that since I had 158K on the vehicle, it wouldn't qualify, even if I had the KSDS, because of the mileage. ALSO, as mentioned in the video, aside from everything that I have already mentioned, the Service manager told me even if the claim would have been accepted, there is no telling when they could get the engine or parts to have it replaced. With all of these scenario's, KIA needs to extend the replacement window out even further than the Aug 9, 2021 deadline.
We have a 2016 soul. With 126201. Engine blew up. No warning. No lights. Kia also denied any help. Dealership here said they can sell me an engine or i can purchase a used one. Prob is the cheapest i have found will be 5k to my door and me do the work. Now i am fully capable of doing the work to either rebuild or replace. . . I don’t think we as consumers should be left responsible for their screw up. Hoping you have better luck in the long run than me.
We also have a 2016 Sorrento V6 with 145k that just blew the head gasket. Local shop so far has cost me 4K in repairs. Didn’t get an engine warning light, the engine temp just shot up to H and I knew there was an issue.
Oh my gosh!! We had a motor seize up on us on the highway while we were coming back from vacation. Our tow truck driver said he had towed 8 kias to the dealership this week, informed us about the lawsuit, and told us it would be best to tow it to them. Kia firstly tried to deny us because we didnt get an extended warranty, to which I reply your engine failure almost killed us on the interstate and now we are stranded 3 hours from home (our VIN is listed in recall) They DID NOT want our vehicle towed to their shop, they told us to have it towed home!! I couldn't afford that and said I just need it towed and it has to be to them. wow. I am so glad I argued.
Sad to hear, but I’m glad you and your family are ok. I got my daughter a 2016 Kia Optima and the Kia Dealership told me, I need a new engine and no help from them. Iam very nervous now for my daughter , since I read your message.
I just had KSDS software update last week. Now I have CEL for P1326 . It is now back at dealer. Was at dealer for other issue…supposed clogged converter. I got car back. Plugged o2 sensor back and car was running, other than cel now. Thanks for posting.
we were denied the warranty under 120,000 miles, even though the engine was failing. We replaced the engine ourselves with a used engine at 45,000 miles. 30,000 miles later, the used engine is suffering from the same thing. Meticulous service records in hand, but the valves and engine strength appear to be failing.
Thankyou for your videos. I have 2011 kia sorento, that engine went on. I was bringing the car in almost 2x a month for 6 months telling them I had oil leak, and not much power on highway. They kept fixing oil leak. So they say. And said everything else fine. So one day went in and then they came back and said engine rods bearing were gone. Can't drive the car... I am 2nd owner and bought extra coverage so new engine was put in and I paid less...it was close to 10,000. For new engine. This was in 2018. Guess what oil leaks again. Well leaks about 6 months after. Private mechanic I took it to said leak is around the timing belt....I no longer have any extended coverage. I am disabled and rely on the car. The motor was 1 problem. I have had 1 thing after another. I cant afford a newer car, believe me what I have been through with this kia is a nightmare. I do my part oil changing, service schedule done. They don't even have the 2011 kia sorento in the recall... I pray it holds up, . Kia should be ashamed of themselves. Thankyou again . Very knowledgeable and good to know.
I have the Early knock Detection Software update and I still got denied due to my engine not knocking "enough". The service advisor verified the knock was there but not strong enough to replace. They basically won't replace it until it's broken completely
Thanks for the video information, I wish I had found you sooner. I purchased a 2016 KIA Optima from Raleigh NC for my teenage daughter.. , it’s been crazy, we have had problems after problems with no help from Kia. We done every oil consumption, they told us to do.. now they say , she needs a new engine. I reach out to the Kia headquarters but no help. It’s very disappointed that they are not responsible for their car. Thanks for all your help
So here's my update. My daughter has a 2012 Kia Sportage. Her first car. Engine started making a clacking noise. Since we received the letter about the recall right around the time the engine started acting up, we scheduled the appoitment which took around two months. Finally got the car in and the KIA dealership advised that Kia will likely decline as the KDS update was not done and 154,000 miles but they were still going to send a KIA technition to check out the car. After seeing everyones comments I told my daughter that it's likely time to find a new car. Dealer ship called today and advised that KIA approved the engine replacement and I was super excited as I did not expect that. They advised the car will be ready in a week. This is in Georgia. Kia Mall of Georgia
My 2015 cought fire on 10/3/22 no warning no nothing. I had routine oil changes and had just put brand new tires on my vehicle. The only thing I every had repaired was my alternator which AAA did a diagnostic on my vehicle which determined that was the problem. I spoke with Kia they only had the previous owner on file which is why I never knew of a recall. I spoke to Kia customer service which inform me there are no recalls for any parts that would cause an engine to catch fire. I'm truly blessed I made it out of my vehicle very traumatic experience.
Crazy part has the kds on it an everything not honoring extended warranty on motor but everything else we should eat em up in small claims but this bogus like tf
I shared with my co-worker who has a KIA Optima. She said her engine blew and KIA told her there was a recall. They replaced it for free with no problem! Let me get on it tomorrow!!
well first you're amazing for sharing my video's!!! so thank you very much. 2nd I wish all engine replacements were that easy. What dealership did she go to?
My 2015 Sonia just malfunctioning with the P1236 code. I had spoken with Hyundai and the dealer. I was informed that the software was updated. I didn't have it when they said it was done. So, I may have to get a lawyer to help me. I was able to put a claim in on my Sonata through Hyundai and they paid for my engine replacement. Thanks again for this site
Awesome video! My 2015 Optima SXL is in the dealership now since I’ve been having engine knock noise. I’m worried since my car is not under warranty anymore since I’m at 140K miles. I’ll watch every single one of your videos to get as much info as possible. Thank you!
@@StraightOuttaContent I got confirmation Kia approved a new engine and it will be replaced next week. The Kia dealership was extremely helpful and did not ask any questions. I believe primarily since all my oil changes have been done by the same Kia dealership.
My girlfriends was denied at 78K due to the update not being completed. We had no idea as the letter Kia claimed to have sent never arrived. It wasn’t certified which is on them. We spent $10K for repairs and rental and I don’t intend to let this go once the Nu engine lawsuit finalizes later this year. The fact that this update would not have prevented failure means they have no leg to stand on. Even their corporate manager told me that the update puts the car into limp mode but the engine would still need replacement. Based on that it’s not difficult to argue that the “fix” doesn’t solve the issue thus it cannot be used as a reason to deny claims.
That's why I haven't had the KSDS update on my 2016 Kia Soul (just got it paid off in May 2023!!) even though i have received 2 letters about it over the last 3 years - don't trust software, and it doesn't make any sense to me. It's like putting a Band-Aid on a boo-boo leading us to believe it will get all better in 2 weeks - good grief :( Sounds like they're just "kicking the can down the road." I agree with thomasmuirhead above that the KSDS is BS. Why do you need help in hearing a knocking noise coming from the engine? So far, my kia soul is running okay, but now i'm uneasy and unsure whether or not to keep driving it. Don't want to trade it in because don't want someone else to end up with this same problem. I'm wondering if the KSDS is part of the problem. Shouldn't these "new" cars already have this sensor software factory installed?
I guess I really lucked out. Second owner. Had my 2017 Kia Sorento towed to the local dealership after it experienced power failure. Could hear the knock in the engine and pretty much new it was shot. I didn't know about the civil settlement, but after a week I got a call from Kia and they told me I was covered for a new engine. My Kia had 76000 miles and I did the oil changes for the last 15k miles (5 of them always at 3k miles). Being the second owner and doing my own oil changes did not affect the replacement. They are also covering my rental car for the duration of the replacement. I am so satisfied I expect my next car purchase to be a Kia, but after seeing all the problems others have been put through I guess I will have to rethink that. I purchased my vechile after the knock sensor recall, so I believe the dealership I bought it from already installed the recall when I bought it. The knock sensor is bullshit. The car will still fail. Trying to blame owners, when the engine fails, knowing that it still fails with regular oil changes is nonsense. Also to note, when my car went into limp mode I drove it 2.5 miles to the nearest auto zone. Then I had it towed to Kia. Definitely don't drive the vechile in limp mode. At that point you have experienced extreme engine failure, don't give them an excuse to deny you.
I will be calling Ashley ASAP tomorrow morning! I’ll let you know how that goes! Thank you so much for all your help. I appreciate any follow up you can give me.
Number listed for Ashley is in Spanish with no option to reach a live person. Just got hung up on. I have a 2015 Optima denied having engine replacement due to mechanical failure not service failure
This just happened to us and my best friend in the past week. Both 2018 Hyundai's. We bought ours used from a Hyundai dealer. Was driving and engine went into derate mode. I limped the car back home. Its currently at the dealership being inspected. Hope to hear back today and will give an update.
Update. My Hyundai dealership just called. My car was throwing codes. They said it was a software issue and updated the software and did an inspection of the wiring harness and also did an internal inspection of the rod bearings and said they passed inspection. This is a 2018 Hyundai Sonata with the 2.4 engine. Ours was covered under warranty. No cost for the work done.
@@AllThings357 Hey Adam. I have a 2019 sonata with the same engine and mine just did the exact same thing, driving it around town when it suddenly went into limp mode and engine light is flashing. I hear no audible knock yet and the car seems to run and idle the same. Dealer is closed on Sundays unfortunately so waiting to call them tomorrow. So yours just required an update to the software? No other issues? Did they give you a loaner while they did the work by any chance?
@@brandonbellino8896 Brandon, The only thing they did to get mine running was a software update. They had it in the shop a few days to do an internal inspection which showed no failures or problems. They did not give me a loaner as there were none available, for me that was not an issue though. After i got the car back my wife and i noticed some things had changed. No chime or tone when shutting off the car and a few other minor things related to the touch screen on the dashboard. The car runs fine. Ive had no other issues since having it in the shop. We plan to sell or trade it in though after seeing all the issues others have had.
@@AllThings357 Do you mind if I ask how many miles were on your car when it happened? Mines only at 30,000. I'm hoping I get lucky like you did and only need the update since I can't hear any engine damage yet. Also, do you happen to recall what they said the update was supposed to do? I know when the recall first started they came out with a software update called a "KSDS - knock sensor detection system" which they now require you to have brought your car in to receive before they'll approve your car for an engine replacement once it reaches engine failure, was that the software update they did for you? If so, it seems mine was already updated with that before I got it so that might not be good news for me lol.
@@brandonbellino8896 I believe mine was right around 34,000 miles when it happened. Mine was previously updated with the knock sensor software. I honestly do not know what software needed updated when it derated. Since you had the knock software you should be good as far as warranty. My friend needed the engine replaced in his. Hyundai replaced it pretty quickly, and gave him a loaner while the work was being done. Unfortunately a week after they got the car back with the replacement engine installed, it puked all the oil out onto the ground.... Swear to God. They got rid of it.
I will NEVER buy a Kia again. I have been struggling with them for months over this recall. My car has gone into limp mode & makes engine knocking noises. The person I was working with at the Kia dealership told me he expected Kia to replace the engine, but I was denied because my car “wasn’t making enough noise.” However, the noise was the whole reason I initially brought the car in & then heard about the recall. They held my car for over a month with no rental & were extremely hard to get a hold of. They eventually released the car back to me saying it was safe to drive. I am still terrified to drive this car as it has trouble accelerating & will blow out excessive clouds of smoke when increasing in speed quickly. I will frequently turn my hazard lights on as my car will randomly act up on the interstate. Terrifying… but Kia has deemed my car “safe” to drive. I have lost all respect for Kia & will forever advise others to never buy a Kia.
Carl, Question I have a 2014 KIA Optima with the 2.4L GDI Engine. My Kia started ticking loudly with no warning so i parked it and went to my local auto store and rented a Diagnostic tool. It came up with a code: P1326 (knock sensor for potential bearing wear). I purchased my vehicle from a private owner under a "salvaged" title... Are you aware if it is still covered? I would also like to thank you for all the leg work you have done in these many video's. Keep up the great information you are providing! Take care
I’m going through this right now with Kia for my 2015 Optima. My engine just went out and Kia will NOT fix it bc of not having the KSDS update. I’ve only had this car for six months so, how would I suppose to know about this “update”? What can I do now?
I was driving a KIA OPTIMA 15 (did all the recalls) was planning to trade it in in the spring of 2023. two weeks ago I saw a KIA FORTE 2014 in flames in person at a supermarket parking lot. I took it as a sign from the Lord and traded in my car 3 days later for a Toyota, and now I'm trying to help my Mom get out of her sonata. Listen to this man folks, don't buy K(illed) i(n) A(merica) cars
Same issue... 2014 Sorento (I bought it used in 2018). It was running fine, then out of the blue, the engine locked on the highway. No warning lights, no smoke, nothing. Long story short, it took almost a week to get my car towed to the dealer near me and today, almost 2 weeks later, Kia's mechanic just told me that I never got the KSDS update so... denied. I have less than a year of car payments remaining on it, mind you
You might be able to still trade it in or find a junk yard with the engine and have it replaced, get the ksds on that engine and have a lifetime warranty! on a paid off car.
My Hyundai sonata had a knock when I first got it , I was wondering what it was but when I went to go drive it , it turned off , I went and called the dealership and they pretended they didn’t know what the engine replacement program was but then I explained the sound and they asked for the vin and they saw a recall and said it had something to do with the recall so now I’m just waiting to they look at it but I do hope they replace it 🙁.
So, first thank you for the videos, I had a question for you. Awhile back I had taken my 2015 Kia Sorento into the KIA dealership for multiple recalls, one I remember was they did the update on the computer for I believe the KSDS. Fast forward to a few days ago, I am driving home on the highway and the car went into limp home mode, had to slowly make my way home and off the highway. I took it back to the KIA dealership not knowing about any of these engine issues they had going on. I was scared I was about to be out thousands for a repair. The KIA dealerships here are super backed up and the guy told me that it could be up to 5 days before they even look at it, other KIA dealerships are about a month he said "For the exact same issues". So today I called and they said they did get a chance to bring it back and it has been approved for an "long engine block replacement", they are ordering the parts and it will be a week before they get in (he didn't mention how long it would take once they get them in). They have no loaners because they are so backed up and it has literally screwed me as far as getting to work and such. After now doing research, what am I eligible for as far as reimbursement? Will they pay for a rental? Or me missing work? I thought I read that they are paying like $50 a day for a rental? I looked at rentals here at they are at minimum for the smallest car like $80+ a day right now. This whole thing is super frustrating, part of me wants to just trade in my car once its fixed. Will never buy a KIA again. Thanks for any response.
I answered your question in my newest live video. In short, #1 i am glad they are going to fix your car. #2 make sure you get some time of agreement in writing or a good conversation with someone else there to confirm that they understand that they need to pay you back for any money spent for a rental. Outside of that, as long as they are going to fix your car, I dont see them paying you anything this else. Please keep me posted.
Just ran into your channel, because of my Kia issue of course , 2016 Kia Sorento engine light turned on, drove less then a mile i parked shut the car off and tried to start it again, but wouldn’t start . Towed it to Kia and they said my pcm was bad , I’m have 10yr 100k limited powertrain warranty and I am at 94k miles , from California , any advise ???
They replaced my engine without having the knock sensor installed before the deadline. However, the replaced engine caught fire within months and they refuse to pay for my car due to not having the knock sensor installed before October 30, 2020. They claimed the engine was new but wouldn't give any paperwork on it.
Great videos and great detective work getting to the bottom of this whole issue. So my daughter has a 2015 Kia Optima and she has had the KSDS software update installed back on November 2018. As far as I know, she has NOT had any issues with dash lights, oil consumption, driveability, etc. That's "as far as I know...". So have you or anyone on this thread had an engine failure, oil consumption, metal shavings in the oil, or any other anomaly with the engine after having having this KSDS software update?
Welp, we rolled the dice until just this spring 2024, being very diligent about oil changes with synthetic (FWIW), reasonable driving habits, etc. hoping to make it until she could afford a new vehicle. She just traded that car in for a new Explorer and got decent $. Sadly that car is now someone else's problem.
Certainly sorry to hear this & glad I've got an Acura just found out my crankshaft went & I need a whole new engine which is being shipped from Japan it takes 3-8 weeks & it's covered under the 70,000 powertrain warranty so this will save me $5800 for install but total cost with shipping is $8800.
I was told that my 2017 Kia Forte needs a new fuel pump after the engine light was flashing, jacking up the acceleration. It now is sitting at the local dealership. It will be charged at approximately $2,000. I'm waiting to find out if it's under warranty for sure. If not I'm taking it out. Should I get rid of it? I need to take a lot of STUFF out.
Hey bro, you are doing a great work. My 2015 Sonata Sport 2.0T is having issues with the engine. There is no compression in the cylinder, MIL light is on, car do not starts sometimes and Rpm is too low when idle or driving. I went to a dealership and they have filled the claim form to Hyundai regarding replacing the engine. I am yet to receive a response. Do you think I will get approval for replacement? I have completed all of my recalls on the car. Please respond with the information you may have.
Hi, I'm curious to what is going on with your process. I too have no compression on cylinders and dealership is communicating with Kia engineers. The engineers keep requesting video of car running, but car doesn't run very long. Dealer service rep said engineers want to hear knocking, but it's not there. It has not been denied yet, but believes Kia will deny it because it is compression issue. Reading the settlement, it states that Kia will extend the powertrain warranty to a lifetime warranty. What have you found out?
Just got a used Santa Fe sport in Orange County from a used car dealer, less than 2 months later the engine seized. Idk what to do. Idk if I can go to Hyundai and see about this because it’s from a used dealer not affiliated with them. Idk if I have that update but I have an appointment Wednesday
This just happened to me. 2012 Hyundai Sonata 2.4L. Had the software updated last year. Was driving last week and OUT OF NOWHERE the car went into limp mode and wouldnt go above 2rpm's and check engine light started flashing. Will be towing to Hyundai soon. I pray they cover it. Question though- how are they getting away with outting "used" engines in as replacements? I thought apart of the class action lawsuit was they had to put new engines in to replace?
Just happened to me a few days ago Kia is attempting to get a specific thing to go off or test so they will cover the replacement engine. I have a 2014 Kia Soul.
I purchased a Kia Soul April 2021. It is not part of the Soul recall. I just discovered Carl's channel--I wish I seen this info BEFORE I bought the Soul. This KSDS is all new to me...the question I have...Does Kia contact the owner if a Kia vehicle needs to have a KSDS system installed or is the owner supposed to some how know if his vehcile needs a KSDS and does the owner have to contact the dealership to request the KSDS be installed??? Thank you Carl for getting this info out and all your work. PS: so far I really like the Soul.
The soul does have a recall but its not called the ksds because the recall on the soul is related to the engine piston rings not the rod bearings. You have to contact your local kia dealership and ask them for the software update on your car. My personal opinion is if you get the update soon then you will be protected against any further engine issues. But again this is just my opinion and anything can happen and KIA has the right to deny any future services. Read the fine print and do a lot of research. Or trade your car in for a toyota lol
@@StraightOuttaContent Wow I have a 2012 soul and didn’t know anything about a recall on the engine. Every where I’ve searched it says no recalls til the recent one. This is bs that they don’t let all their customers know & the dealer will rob you for not asking for the right thing. Thank you for bringing it to my attention🙏🏻
My moms just went into limo mode a couple days ago and the engine is knocking. The #1 barring ring is what we believe is the problem. I’ll be having it towed today to Hyundai. It has 44,000. Miles on it.
I just tried to get my 2016 Kia Sportage engine serviced by Kia and was also denied, due to not having knock sensor replaced, which I did not know about. I called Kia when I received a letter, they ran my VIN and I was told there was no recall for my car. Same thing on Kia website. When I put in my VIN on Kia website, it says no recall for my car. Yet my local Kia dealership says that their system shows recalls. I am so aggravated.
Yup, thats exactly how it works. Its up to each owner to get the ksds installed on their car. So many people are in your situation because of this loophole they have where they are able to deny people for not having the ksds. They used to just fix peoples cars who have the issue but now if you dont have the ksds they can deny your claim and leave you stuck. its pretty sad.
How can I find your first video regarding the program updates? I have a friend whose KIA cut off today. She hasn't had any updates. I sent her one of your videos but I think it was #18. Looking for the first one for info. Thank you!
2016 kia optima ex with nearly 87,000 miles on it right now. Back in 10/10/22 flashing orange CE light. Took to dealership & got the ECU update for the KSDS and just this past Saturday 1/21/23 again flashing orange CE light. Had it towed in to the dealership Monday night 1/23/23 and today 1/24/23 was informed of needing a new engine but that the claim was submitted by dealership and new engine is on the way. That it takes a week to arrive + whatever time it takes them to install. Was advised to call Kia for a loaner or rental. I'll keep you updated.
Same issue here! Broke down on the way to the airport. Missed our 20 year anniversary flight/vacation. 253.00 tow refused reimbursement. Refused loaner car. Would only authorize reimbursement for 39.00 per day for a rental. Just fyi you can not find a rental for less than double that! Has been at the dealership for 6 weeks. I asked for an update and was told it will be another 6-8 weeks! Just received email today it is now being refused because of the "knock sensor".
What’s good bro! If you are still helping out with the recall claims that would be great because I have a dealership giving me the run around on getting my recalls done.
My flashing engine light came on today for the knock sensor. I have to wait a week for an appt at the dealer. I bought a 2011 Kia Sorento in February 2021 from a KIA dealer. Are they responsible for the KSDS update if I bought it from KIA in Feb 2021?
I have a 17 Kia Optima 2.4 gdi that burns oil like crazy. It will go below the dipstick without so much as a light period. I am over it and they will not do anything at the dealership. I am 2nd owner since 14k and now at 85k. I just keep a close eye on it but it’s bs to say the least. I was told when I bought it they had 100k power train warranty. But when sold the warranty is cut in half to 50k and I was literally 100 miles over when I contacted them etc. I always take care of my vehicles and change oil etc.. It sucks but I guess that’s part of it so I am going to either replace the engine or trade it off.
I have a 2012 Sonata and the engine blew. Hyundai rebuilt the engine. But this was at the beginning of the engine problems in 2018. I also have a 2015 and just recently that engine blew. It is under 100k miles. So it is still under the 100k mile drive train warranty. (OR SHOULD BE) They denied covering my car under the (extended class action settlement) because recall 953 was not preformed. I was never informed that mt 2015 had a recall. I had never received any recalls for my 2015. There is 3 recalls for my 2015 and I strongly doubt my mailman lost all of them. But I did receive 7 recalls for my 2012 and all got done in a timely matter. (Because I received them in the mail) The 2012 even had the recall #953! I believe they are so overwhelmed with engine swaps especially in cold climates. They do not send owners out notices of the recalls to people that don't get their cars serviced at the dealer. Its a way to not pay out! They hope you go over the 100k with out the recall 953. I (didn't) go over the 100k and they still won't honor the 100k drive train warranty. My Sonata is sitting with no engine but I still owe 5000.00 on the car loan. It comes down to Sonata using the same terrible engines with known issues year after year. The genuine Theta II 2.0 liter or 2.4 liter gasoline direct injection engine within OEM specifications. There is a sea of cars at my local dealer waiting for a engine even with the recall 953 preformed. Corporate is the problem not the dealers. They are willing to do the work if corporate will pay with the warranty. I am still fighting even after corporate gave me a final decision of NO and closed the case. They just are not honoring the settlement and in my case the original 100k mile drive train warranty. I need help! I can't believe this, denied under 100k.
Hi Carl. I recently bought a 2013 Sorento. The guy I bought it from had the engine replaced at a Kia dealership. I assume the engine seized. I have the ksds installed and am currently having it serviced at a different kia dealership. If the engine has problems again am I covered? Also I know you speak highly of kia transmissions. They are suggesting that I have my transmission fluid flushed but not knowing the history I wonder if I should pass on that? Thanks for all your videos!!!
Yes you are covered, especially if you have that ksds. Not many know but if you get your engine replaced, the new used engine also comes covered. Let me know if they give you the run around but it seems like they are going to take care of you. As far as their transmissions! they really are strong. I dk how many miles you have on that car but I personally wouldn't want them touching my transmission unless for some odd reason there was a leak or something. Outside of that id tell them nogo on the transmission service. They suggest it because they have to pull the engine from the transmission and sometimes fluid leaks out. Personally I would say just make sure you put back what comes out but as far as a flush that just sounds like they are trying to squeeze some money out of you. If its a free service then maybe!!! but if the car has under 150k on it i wouldn't touch that transmission. DISCLAIMER I AM NOT A CERTIFIED MECHANIC. THE ADVICE ABOVE IS MY PERSONAL OPINION FROM MY EXPERIENCE WORKING ON CARS. lol had to throw that in there.
@@StraightOuttaContent Thanks for the advice! I was kinda leaning that way on the transmission so I won't blame you if it fails. Lol. It only has 108k. Thanks again and looking forward to more of your videos!
Get your transmission flushed. Coworker with a Camry was told by a Toyota service center he didn't need a flush at 60k, transmission went out at 100k and he was told that it was because he didn't get it flushed. He got it fixed and got a Honda.
I just had this is Code P1326 a couple days ago, 2015 Hyundai Sonata SE, please tell me I'm still covered, this is crazy. Sad man, I hope it's still a recall, if not I'm fucked at 79K miles 😢😢
I have gone through the hyundai theta settlement process and was approved for reimbursement of my engine replacement ~a year ago. I have been unable to contact them for the past 6+ months and have no clue who I need to contact now as every avenue (including calling hyundai directly) has turned up nothing. Pure frustration over here lol.
Thanks for the great video! I haven't completed it yet, but wanted to make this point while it is on my mind. So, assume that the software update was done, and you get the notification that there is a problem. At that point, engine failure is underway, and damage has occurred. Were the subsequent repairs any less costly by having the notification and continuing to drive as they say you can for a while, or was engine replacement still required? It seems that they are trying to make the case that, if update not done, then you have caused them to have to spend more money to repair the vehicle, and, therefore, they should not be liable. If that is their case, then it doesn't seem to hold water.
Hi I’m from Conroe Texas, I got a Kia sorento 2016 i got all the recalls updated and I was denied still. Can you please help me? I dont have money to buy another car
2013 Santa Fe.... 10 qrts per 1k... Complained , they changed oil and asked to return in 1k miles.... 350 miles later , no oil on dip stick.. Returned and they deep cleaned engine. Was told to return at 1k miles. Asked if they added oil , NO...Wants me to run it till it blows up and have it towed in... Hope I dont get in a accident , I'll own their dealership............
Thanks for the video. . . I have received a denial letter from Hyundai regarding my 2015 Sonata. As soon as my car went limp I had I towed to my mechanic. There were very few miles in limp mode. Because it is now 2022 and the letter is the reason I found this video. . . any advice would be appreciated.
Hey Carl, I had the engine replacement in my 2014 Hyundai Santa Fe sport with wrote remote control start. The vehicle now when I hit the remote start twice to start it sometimes the panic alarm goes off and sometimes the remote starts the car. Do you have any suggestions on how I could fix this problem. Thank you.
I got the KSDS update last year when I got the letter, and it is at the dealer now with the death rattle and the engine light flashing. I am awaitng results, but it may be awhile.
so my niece just bought a 2012 Hyundai Tucson with 120k miles and is the 2nd owner....unfortunately my niece just bought the car for $5,500 and was on the way home when the motor blew. It also doesnt have the KSDS update :( any help would be welcomed as she is away from her family in a different state and is going to college there. This was her first car and she worked so hard to buy this car for it only to die 4 miles from the used dealership she bought it from.
I need help I’ve been getting denied from Kia since July 2023 I’ve called multiple times . Car was running then shut off while driven g , they denied me because of lads I didn’t even know about it till they told me but when you look up my vin there is no recall for jade in my vin
Hi Carl. We have a 2015 Kia Sportage 112k started knocking suddenly, took it to Kia dealership and the engine replacement was denied, because I never had the KSDS done, I never received a notice!! I own a repair shop and did all the maintenance myself. Anyway I’m looking for advise on what you think I can do or is this just a lost cause, please advise
Hi Carl. Well I ended up replacing the main bearings. They were in real bad shape, but that took care of the problem, I sold it and will never buy another Kia!!
Did them myself, to be honest wasn’t bad, just depends if your up for the challenge, you can find a lot of help online, the dealer wanted to replace the whole engine 7200.00 the bearings cost 35.00
Optima Hybrid 2016 brought in end of July 2022 for a covered hybrid issue and they did not perform or inform me of the PI2104 KSD ECU Update, as Kia does not make it available to be installed according to Kia. The owner portal states its available when I login. Engine started knocking and claim was denied today when It was taken into the dealership. They are acting in bad faith. I had a 2016 sonata Hybrid which Hyundai covered without issue. 59K Miles!
Hello sir hope your having a great day I've messaged both your formats about my denial from Kia this is my daughter's car it's a 2015 optima it started knocking and the denial was because of it being Korean and had no clue about the software
I was denied for what they say was lack of maintenance which i change my own oil and because i didn't keep my receipts they said i didn't have proof total bs. The car only had 120,000 miles on it. But they wouldn't show me the neglect pics
I just ran across your video. Great info! I have a 2016 Sorento that the engine just blew on. It has been using a quart or more of oil every 1000 miles. I had the car towed to a Kia dealership. They charged me $125 inspection fee to see what the problem was. They say it is piston ring failure on cylinder two. Zero compression. I've opened a case with Kia Consumer Affairs but am being turned down for engine replacement because it isn't a main bearing or rod issue. They want to charge me another $235 to take the oil pan off and look at the "backside" of the engine. I feel screwed either way I go. Do I keep throwing inspection money at this, hire a lawyer, try to start another class action against Kia? I know from a day on the internet that their are dozens, if not hundreds of Kia owners with blown engines and denied culpability from Kia. Your opinion is greatly appreciated.
My car has had the sensor software update. I think Kia has figured a way to get out of many more engine replacements. I'm also in Houston. I have my car at Ft. Bend Kia. Curious as to what dealer here you use? I have also purchased 3 Kia's so far. Those will be my last! They have lost a loyal customer since 2011!
I’ve taken my car in for all the recalls. I have a 2015 Kia Optima. My car shut down. Had to tow it home. And if I do turn on my car. It makes this knocking noise. So, tomorrow I’ll take it to the dealer. And I’m hoping they fix my engine for free. But if I get denied. What should be my next move?
@Scott Kehoe they service my car for free. Car was in the shop for about a week. Take it to your dealer. And they should take care of you. They’ll try to scare you and make it seem like is your fault. And try to convince you to pay for some service. But if is a KIA defect. They need to fix it for free. Good luck!
damn yall gotta stay on top of stuff like this. this happened to my 2015 kia optima but this occured a while ago well over a year. i received several recall letters to go update my system but never thoroughly read the letter. i was over due for an oil change but other that (oops) car was perfect. accelerated fast down streets for 5-10 minutes made a turn and instant shut down. every single light on my dashboard instanty came on and my car very quickly came to a complete stop. luckily i wasnt crazy overdue for an oil change which they were obviously unware of. but they said my engine had ran completely dry but bcuz of the recall and thankfully my mothers friend who is high up close to kia was able to get me a rental car and a complete engine swap for NOTHING but a week and half
I'm going through this right now praying that it will be same outcome with me been without a car for a month and about to loose my job due to no transportation
I also have a 2015 Optima but was denied. The recall notices I received did not list the year of my vehicle (2015) I have service records who or how do I contact someone for repairs
Hi Mr. Straight outta content,my name is Adrian. Im having the same issue with a 2016 hyundai sonata se. Car gave up while omw home with wifey and the kids,lucky me it broke down in front of a car shop,dude that owns it helped me and points out to me about the recalls (which I never knew or was informed of) I towed it to the dealership and it has been total bs after bs. They say they can’t do nothing because the engine already failed,the request was denied; and they even told me I couldn’t claim the recalls cuz im not the first owner. I know better because I educated myself through out the years,but it is a really stressful situation. I contacted BBB auto and they are taking their time,and every time I try to do something,they give me the run around. What do you advise me to do?
I have a 2015 kia Sorento and I'm having this problem, had it towed to the closest kia dealership for their assessments. I'm crossing my fingers they will replace it
Hi! I wish I'd found your videos sooner. Is there any update on how to get your Kia covered if you didn't have the KSDS? Engine went out at 107k miles. I was never notified of the recall and only found out after it started knocking. Hope you've got good news. Thanks in advance!
@@steveutepfootball3410 When I came into the Kia dealership, I explained that I purchased my car and registered it prior to recall (about 2 months) and then they didn't email/mail the warranty information. They say their system is kept up to date to include maintenance visits and local registration, but they never mailed anything out... so I called their bs. They then said they'd have to tear down and inspect the motor to determine the cause of failure... then they'd call us once they have a diagnosis. Before I even got home from dropping the car off, I called corporate and ran through the full story again. 48 hours later, they called us and let us know they would be covering everything under the recall. All in all, I got really freaking lucky. My advice is to not be rude, but very clear on the issue and what you know. Definitely talk with both the local dealership and corporate to try and work it out.
@@danielpowell7701what was the number used when you were calling corporate? What is Kia Consumer Affairs? Currently in the same predicament. 63.5k miles as a second owner. Desperate at this point.
On 8/30/2021 2014 Honda Sonata with 136,000 miles stalled on the Interstate at 65 mph with no warnings. Restarted and continued 2 miles with no MIL or indications of problem. Car sat for an hour and when restarted MIL and oil pressure light flashing with P1326 Code. Oil was changed 3 days prior.. Called tow service and took to dealership the next day . 10 days and 2 calls later I was told Hyundai denied engine replacement. That was the only info offered to me Didnt have the KSDS update bc never received any information regarding any recalls or updates. Dealership had car in for no tail lights on August 21,2018 and was never informed of KSDS update which was released on August 9,2018. They performed Recall 162 on the vehicle, per the invoice . Never received any info on recall 162 prior to dropping it off at dealership with no tail lights on August 21,2018. Mentioned nothing when vehicle was picked up.
Is the 2013 Hyundai Sonata Hybrid engine being affected as well? I already have the KSDS update. I've been reading that only the engines manufactured in Alabama are the on affected. The sticker on my care say manufactured in South Korea. My car currently has 84K miles on it. Good so far..
I have a 2015 Sonata, on the way to work 3 weeks ago, the check engine light started to blink and vehicle went into Limp Mode. Error code is P1326, Knock Sensor. I’ve called my local Hyundai dealership twice, still have not gotten a return call. I believe that the software was updated a few years ago while the vehicle was in for another airbag issue. The vehicle has been sitting in my driveway since this issue started. PLEASE RESPOND TO THIS COMMENT MR CARL, I need some help.
I have a Hyundai Sonata 2015. Same exact thing happened to me 5 days ago. Im taking mine to a shop tomorrow. The closest Hyundai I have near me is an hour away. Im thinking I have the most updated version of the knock sensor. Bc I have no recalls for it at all. I got the car used in January’s 2019 on 24,000 miles.
I have a 2015 Optima that is having issues. Flashing check engine lights, knocking sound and loss of power. I have started a claim as of today and having the car towed to a KIA Dealership to have the issue diagnosed and see if it will be repaired at no cost to me. I hope so as this car is my only means of transportation.
Here’s my story. I am the second owner. I have 93,000 miles on my 2015 kia optima. I had no idea about the class action suit against Kia nor did I know anything was wrong with their engines when I brought it. My car completely died on me two blocks away from my daughter’s school when I was in my way to pick them up. I had it towed to Kia and once they did an inspection, they said my engine was blown. Fortunately the previous owner had the ksds update put on the car in 2018. Kia approved my engine replacement with no problem. I didn’t even have to send in oil change receipts or anything. It took 2 weeks for the dealer to put in the new engine and I was given a loaner during that time. I’m extremely happy with how all of this turned out 😊
What location? I have a Kia soul 2015 68000 that I bought cash 5 weeks ago. Two weeks into owning car stopped at stop signs. Began to smoke. Leak coolant and oil. I made appointment and wait three weeks for it. I took car in day before appointment. And the service at Kia south in morrow ga we’re so terrible I cried for a hour in the car because I can tell they are swamp and gave me every reason why it might not be fulfill. I spent my entire savings on this car. And literally feel like I can’t handle the journey that I might have to go on after watching these videos after dropping this car off. If you could please share where you went. I’d appreciate it.
@@davijackson2594 I went to a Kia dealership in moline Illinois. The dealership sucks because all they care about is money. They don’t care about what you’re actually going through. When I said that Kia was great, I meant the Kia customer service (just google Kia customer service for the phone number). They’re the ones that approved the engine replacement for me. Unfortunately for you, the class action lawsuit only requires them to cover the engine only. If I were you I’d take your car to a place that offers long term financing like meineke or a dealership. That way you can have the work it needs done now and pay later. Or you can take it to a dealership and use it as a trade in. It would count as your down payment to purchase a new car. Yes you will have to then pay a car note moving forward but I’d rather have a reliable car. If you don’t have a lot of money to put into repairs then get rid of your Kia. I’ve already spent about 3,000 on mine in other repairs not even related to the engine. Hopefully this helps ☺️
So what happened when that 2nd engine (replacement engine) starts doing the same thing?? That's where I am!
EVERYONE HAVING THESE ISSUES NEEDS TO BE REPORTING ALL OF THIS TO NHTSA. This is not only unacceptable but also criminal.
Does this KSDS update come already in all new kia/hyundai cars or do we still need to double check? Planning on a newer 23 Rio, Soul, or K5
Same problem with me they said i have to pay 4500 to get new engine
Can you please tell me what that is and how do I do this!!
@@dbzownz12345 🤦🏿♂️. The fast answer is no. The new cars have a new recall called the piston ring recall. If you buy a Kia or Hyundai you’re literally throwing your money away.
I was denied on my Kia soul motor if you could help me I would appreciate it
To anyone who is denied the cheapest and fastest solution is to take them to small claims court and sue them for a new engine. The cost to file is under $50.00 in my state and the upper limit is $10,000 and you do it by filling out a form. You can represent yourself and should, but since they are a corporation they must be represented by an attorney. And because they aren't incorporated in my state and probably at least 45 other state in the US they will have to hire an outside attorney to represent them in court in your state. And odds are it is must cheaper and faster to cover your engine replacement. After all because of the recall they will lose the case and still have to pay for an outside attorney. Their tactic is to stall you with nonsense until they wear you out. I haven't done this with this company but I've done it with a number of major corporations over the years on major purchases of appliances. I have never lost simply because I was in the right as you would be.
I was told because I am not the first owner. I have no warranty
They denied my reimbursement for not having the ksds installed. And I spend over 5000 to get my car engine replacement in a third party facility, I want to know if should I sue kia , to get my reimbursement...
IF YOU HAVE ALSO A " REBUILT TITLE" THEY WILL DENY YOU EVEN WITH ALL THE UPDATES , I JUST GOT DENIED BASICALLY ON THAT ALONE.
Thank I will be doing it for sure
How do we apply for the warranty on the engine?
2015 Kia soul. Blown engine that Kia is refusing to fix. I still owe 8,000 on it and it's sitting dead. Thank you so much for this information. I will definitely be following.
What ended up happening with this? I’m in the same boat. No KSDS, never received a notice
Any update on this ? 2015 Kia Soul piston has a hole they’ve had it for a week
My flashing engine light came on today. I have to wait a week for an appt at the dealer. I bought a 2011 Kia Sorento in February 2021 from a KIA dealer. Are they responsible for the KSDS update if I bought it from KIA in Feb 2021?
I need help my engine blew i been fighting with everybody i nred your help.
I just left the dealership service center and did not feel good about it. I spoke with corporate twice before watching this video and this helped out. Car gave out on the parkway and this knock is definitely why. The engine light just came on right before and did not blink. Thank goodness we stressed that to them and hopefully we do not go through this nightmare. Your video was so helpful thank you so much
Same thing to me today! Just came on, so I shut the car off and it would not turn back on.
IF YOUR ENGINE LOCKED DONT GET DISCOURAGED BY THIS VIDEO IF U DONT HAVE THE SENSOR INSTALLED. MINE WENT OUT LAST WEEK I JUST GOT A CALL TODAY AND MY REPLACEMENT WAS APPROVED WITH 120,000 MILES. GREAT VIDEO BTW
My 2018 Kia Soul 2.0 gdi just started making a knocking noise can you give me some contact info that you had good luck with?
Hey i had the same issue today and i got 120000 miles on my sonata how should i force them to replace my engine. Pls help
Can you at least share what you did or have to say in order for them to replace the engine without the update? They just denied me
I pray they are willing to replace my engine...at the dealer right now...
Help... They're trying to screw me over too.
This is all so INSANE .. I have a 2016 Kia optima, and this whole engine issue has given me PTSD … thank you for your information for the first time I feel as if I have some true knowledge on this issue !
It's nice to know that there is someone out there helping these people with the problems of these lemons.
Hi Carl, GREAT video. Thank you for continuing this crusade. I was once really glad to have a Kia but now I will state that I will never purchase another Kia or Hyundai again. I don't know who is advising Kia/Hyundai about denying claims, but they are giving bad advice. The ill will being generated is going to drive Kia & Hyundai out of business in the U.S. I really admired Kia/Hyundai when they established assembly plants in Georgia & Alabama. I was happy to see a lot of jobs for Americans in Georgia & Alabama. However, now? If all this really gets out into the mainstream news, Kia & Hyundai will become failed ventures in the U.S. and many jobs will be lost. Perhaps deservedly so. If you unwilling to recognize a glaring problem with your product and try to disavow your poor quality control, then you should not be allowed to sell your product in this country.
Keep up the great work Carl!
HEY MR. LEE aka the man with the best grammar on youtube! lol I aspire to write as well as you do MR. Lee. Haha but yes you're 100% right. Its sad and a lot of people that I talk to each day are hurt. That's why I just uploaded my new video 5 REASONS NOT TO BUY THE KIA EV6. I just have lost all trust in the Hyundai/KIA brand.
@@StraightOuttaContent Good evening Carl! Thank you for the compliment but I really don't believe I write any better than the next person. I do try to pay attention to what grammar rules I can still remember from the 1960's. That's 50+ years ago but in my mind it is sometimes like yesterday. Bob Seger sang a song that states my feelings after all these years. The song is "Like A Rock," and it touches something deep inside me. Where did all the years go? Now how does that tie in with the problems with Kia/Hyundai? Just like the saying that "time was so much simpler then," the same holds true for automobiles. Engines were so much simpler then just like life was. To my knowledge, they didn't have the massive recalls we are seeing today. It seems that cars were built to last almost forever as long as you changed the oil and plugs every so often. I think quality became a serious problem when Detroit began building "junk" in the 1980's. It seems that cars were designed to become obsolete and break down so much that they had to be replaced with a new automobile. Corporate greed drove the American consumer to buy Japanese imports. Toyota became synonymous with quality while Dodge, (my own experience) was nothing but junk. I bought a new 1977 Dodge Aspen Wagon and as soon as I took it home it began having stalling problems. After numerous visits to the dealer to have the problem fixed, I wound up having a Holly carburetor installed. I see I am getting too far off topic! Please keep up the great work! Someday it may hit these manufacturers that they will not get repeat business if the quality of their products is shoddy. People tend to have long memories about being stuck with a bad product, especially automobiles because of their cost. Gracias hermano!
Many other brands worm their way out of warranty claims, Mitsubishi did it to my friend on his Suv.
Honda and Toyota would be gone under those conditions as well. They also have a checkered past.
I own Hyundai Santa Fe 2014 with 89,000 mileage and unfortunately, just a week ago without any warning ,my engine seized on the highway cruising at 70mph. I've been doing regular oil change at almost every 3,000 miles. One of the most life threatening moments I've ever encountered. God saved me , almost lost control after the engine seized abruptly at such speed. Unfortunately, in Ghana there is no official hyundai dealers to handle the recall replacement. I'm stucked now and have regretted ever buying Hyundai. I will consider more reliable brands like Toyota and Honda especially in Africa where we don't have official hyundai dealers.
I didn’t know about that engine update until I started watching your video
Mine went into limp mode Friday “2015 sonata” towed it to the closest dealership, failed the rod bearing clearance test, the sent the diagnostic to hyundai, yesterday. So I’ll be calling in the morning, i babied this car and it only has 100k on the odometer, I’m an asshole I won’t stop until it’s mended, I’m still paying for it… I can’t afford 5k for a motor that was shit from the factory,
I will say that light turned on, and I pulled over immediately,
Lol my old focus did the same and I limped it home and now it’s completely fucked, so I’m hoping they honor their warranty
I have a 2013 Sonata with 93k miles. My car just died 2 weeks ago with code p1326. After getting the run around from multiple dealerships, they finally approved my engine replacement. They said there is no recall even though I can find it on their website and when I enter my VIN, it says my car is affected. They told me Hyundai extended the warranty to up to 120k miles which is why my car was covered. The new engine comes with a new warranty, so make sure you get the Warranty paperwork when you pick your car up. From everything I’ve dealt with regarding this issue, it seems like dealerships HATE doing warranty work and will do everything to try and not replace the engine for free even tho it is an issue from the manufacturer.
As with many others, I too own a 2016 KIA Sorento. My kids were driving it, on 7/10/2021, and it just died. I had it towed to the nearest auto shop and they diagnosed it as the engine. I contacted the Kia customer service and was told that since I did not have the KSDS installed, they were not liable. I attempted to explain to the representative that I had no knowledge of the KSDS update. She CONTINUOUSLY reminded me that this was NOT a recall, it is a "Civil Law Suit" So, I contacted the first local dealership and was told not to even pursue the issue because every time they had submitted a claim it was denied. So, I call a second dealership, they told me to have it towed to their dealership and they would submit the claim. Well, as you probably guessed, they too denied it on the grounds of not having the KSDS installed BEFORE the engine failure. As mentioned several times in this video, I had no idea that of the KSDS update So, as many of you, I have a 2016 Kia Sorento sitting in a KIA dealership parking lot awaiting for me to dispose of it. I was also told that since I had 158K on the vehicle, it wouldn't qualify, even if I had the KSDS, because of the mileage.
ALSO, as mentioned in the video, aside from everything that I have already mentioned, the Service manager told me even if the claim would have been accepted, there is no telling when they could get the engine or parts to have it replaced. With all of these scenario's, KIA needs to extend the replacement window out even further than the Aug 9, 2021 deadline.
I would love to get 158,000 miles out of a car before it crapped. Even an Accord and Camry I had started have problems at 140,000.
We have a 2016 soul. With 126201. Engine blew up. No warning. No lights. Kia also denied any help. Dealership here said they can sell me an engine or i can purchase a used one. Prob is the cheapest i have found will be 5k to my door and me do the work. Now i am fully capable of doing the work to either rebuild or replace. . . I don’t think we as consumers should be left responsible for their screw up. Hoping you have better luck in the long run than me.
We also have a 2016 Sorrento V6 with 145k that just blew the head gasket. Local shop so far has cost me 4K in repairs. Didn’t get an engine warning light, the engine temp just shot up to H and I knew there was an issue.
Oh my gosh!! We had a motor seize up on us on the highway while we were coming back from vacation. Our tow truck driver said he had towed 8 kias to the dealership this week, informed us about the lawsuit, and told us it would be best to tow it to them. Kia firstly tried to deny us because we didnt get an extended warranty, to which I reply your engine failure almost killed us on the interstate and now we are stranded 3 hours from home (our VIN is listed in recall) They DID NOT want our vehicle towed to their shop, they told us to have it towed home!! I couldn't afford that and said I just need it towed and it has to be to them. wow. I am so glad I argued.
Sad to hear, but I’m glad you and your family are ok. I got my daughter a 2016 Kia Optima and the Kia Dealership told me, I need a new engine and no help from them. Iam very nervous now for my daughter , since I read your message.
I just had KSDS software update last week. Now I have CEL for P1326 . It is now back at dealer. Was at dealer for other issue…supposed clogged converter. I got car back. Plugged o2 sensor back and car was running, other than cel now. Thanks for posting.
we were denied the warranty under 120,000 miles, even though the engine was failing. We replaced the engine ourselves with a used engine at 45,000 miles. 30,000 miles later, the used engine is suffering from the same thing. Meticulous service records in hand, but the valves and engine strength appear to be failing.
Thankyou for your videos. I have 2011 kia sorento, that engine went on. I was bringing the car in almost 2x a month for 6 months telling them I had oil leak, and not much power on highway. They kept fixing oil leak. So they say. And said everything else fine. So one day went in and then they came back and said engine rods bearing were gone. Can't drive the car... I am 2nd owner and bought extra coverage so new engine was put in and I paid less...it was close to 10,000. For new engine. This was in 2018. Guess what oil leaks again. Well leaks about 6 months after. Private mechanic I took it to said leak is around the timing belt....I no longer have any extended coverage. I am disabled and rely on the car. The motor was 1 problem. I have had 1 thing after another. I cant afford a newer car, believe me what I have been through with this kia is a nightmare. I do my part oil changing, service schedule done. They don't even have the 2011 kia sorento in the recall... I pray it holds up, . Kia should be ashamed of themselves. Thankyou again . Very knowledgeable and good to know.
I have the Early knock Detection Software update and I still got denied due to my engine not knocking "enough". The service advisor verified the knock was there but not strong enough to replace. They basically won't replace it until it's broken completely
Thanks for the video information, I wish I had found you sooner. I purchased a 2016 KIA Optima from Raleigh NC for my teenage daughter.. , it’s been crazy, we have had problems after problems with no help from Kia. We done every oil consumption, they told us to do.. now they say , she needs a new engine. I reach out to the Kia headquarters but no help. It’s very disappointed that they are not responsible for their car. Thanks for all your help
I’m in the same boat now.. I got an oil change and 3 weeks later my car started knocking.. Then told me they can’t give me a new motor
So here's my update. My daughter has a 2012 Kia Sportage. Her first car. Engine started making a clacking noise. Since we received the letter about the recall right around the time the engine started acting up, we scheduled the appoitment which took around two months. Finally got the car in and the KIA dealership advised that Kia will likely decline as the KDS update was not done and 154,000 miles but they were still going to send a KIA technition to check out the car. After seeing everyones comments I told my daughter that it's likely time to find a new car. Dealer ship called today and advised that KIA approved the engine replacement and I was super excited as I did not expect that. They advised the car will be ready in a week. This is in Georgia. Kia Mall of Georgia
Hey are you in the Facebook group? I’m around Atlanta too. I have a Hyundai too. Did you have any tell signs before the engine died?
My 2015 cought fire on 10/3/22 no warning no nothing. I had routine oil changes and had just put brand new tires on my vehicle. The only thing I every had repaired was my alternator which AAA did a diagnostic on my vehicle which determined that was the problem. I spoke with Kia they only had the previous owner on file which is why I never knew of a recall. I spoke to Kia customer service which inform me there are no recalls for any parts that would cause an engine to catch fire. I'm truly blessed I made it out of my vehicle very traumatic experience.
What vehicle did you have?
@@tiffanybr00ks A Kia Soul
Crazy part has the kds on it an everything not honoring extended warranty on motor but everything else we should eat em up in small claims but this bogus like tf
I shared with my co-worker who has a KIA Optima. She said her engine blew and KIA told her there was a recall. They replaced it for free with no problem! Let me get on it tomorrow!!
well first you're amazing for sharing my video's!!! so thank you very much. 2nd I wish all engine replacements were that easy. What dealership did she go to?
Made my mind up on getting the 2023 Kia K5. Super excited to get it. I think I’ll just get a Toyota Camry instead…
Yea DO NOT get a kia over a Toyota! lol that would be the biggest mistake of your life!.
My 2015 Sonia just malfunctioning with the P1236 code. I had spoken with Hyundai and the dealer. I was informed that the software was updated. I didn't have it when they said it was done. So, I may have to get a lawyer to help me. I was able to put a claim in on my Sonata through Hyundai and they paid for my engine replacement. Thanks again for this site
Awesome video! My 2015 Optima SXL is in the dealership now since I’ve been having engine knock noise. I’m worried since my car is not under warranty anymore since I’m at 140K miles. I’ll watch every single one of your videos to get as much info as possible. Thank you!
Thank you for your support! Do you have the KSDS???
@@StraightOuttaContent I got confirmation Kia approved a new engine and it will be replaced next week. The Kia dealership was extremely helpful and did not ask any questions. I believe primarily since all my oil changes have been done by the same Kia dealership.
@@marcoe7971 🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿
Hey, how were you able to fix it without it being under warranty? I’m having that situation right now.
Please reach out me
My girlfriends was denied at 78K due to the update not being completed. We had no idea as the letter Kia claimed to have sent never arrived. It wasn’t certified which is on them. We spent $10K for repairs and rental and I don’t intend to let this go once the Nu engine lawsuit finalizes later this year. The fact that this update would not have prevented failure means they have no leg to stand on. Even their corporate manager told me that the update puts the car into limp mode but the engine would still need replacement.
Based on that it’s not difficult to argue that the “fix” doesn’t solve the issue thus it cannot be used as a reason to deny claims.
That's why I haven't had the KSDS update on my 2016 Kia Soul (just got it paid off in May 2023!!) even though i have received 2 letters about it over the last 3 years - don't trust software, and it doesn't make any sense to me. It's like putting a Band-Aid on a boo-boo leading us to believe it will get all better in 2 weeks - good grief :( Sounds like they're just "kicking the can down the road." I agree with thomasmuirhead above that the KSDS is BS. Why do you need help in hearing a knocking noise coming from the engine? So far, my kia soul is running okay, but now i'm uneasy and unsure whether or not to keep driving it. Don't want to trade it in because don't want someone else to end up with this same problem. I'm wondering if the KSDS is part of the problem. Shouldn't these "new" cars already have this sensor software factory installed?
I guess I really lucked out. Second owner. Had my 2017 Kia Sorento towed to the local dealership after it experienced power failure. Could hear the knock in the engine and pretty much new it was shot. I didn't know about the civil settlement, but after a week I got a call from Kia and they told me I was covered for a new engine. My Kia had 76000 miles and I did the oil changes for the last 15k miles (5 of them always at 3k miles).
Being the second owner and doing my own oil changes did not affect the replacement. They are also covering my rental car for the duration of the replacement.
I am so satisfied I expect my next car purchase to be a Kia, but after seeing all the problems others have been put through I guess I will have to rethink that. I purchased my vechile after the knock sensor recall, so I believe the dealership I bought it from already installed the recall when I bought it.
The knock sensor is bullshit. The car will still fail. Trying to blame owners, when the engine fails, knowing that it still fails with regular oil changes is nonsense.
Also to note, when my car went into limp mode I drove it 2.5 miles to the nearest auto zone. Then I had it towed to Kia. Definitely don't drive the vechile in limp mode. At that point you have experienced extreme engine failure, don't give them an excuse to deny you.
I will be calling Ashley ASAP tomorrow morning! I’ll let you know how that goes! Thank you so much for all your help. I appreciate any follow up you can give me.
any updates?
Wheres that update?
Number listed for Ashley is in Spanish with no option to reach a live person. Just got hung up on. I have a 2015 Optima denied having engine replacement due to mechanical failure not service failure
Same thing with us n now we don't know what to do
This just happened to us and my best friend in the past week. Both 2018 Hyundai's. We bought ours used from a Hyundai dealer. Was driving and engine went into derate mode. I limped the car back home. Its currently at the dealership being inspected. Hope to hear back today and will give an update.
Update. My Hyundai dealership just called. My car was throwing codes. They said it was a software issue and updated the software and did an inspection of the wiring harness and also did an internal inspection of the rod bearings and said they passed inspection. This is a 2018 Hyundai Sonata with the 2.4 engine. Ours was covered under warranty. No cost for the work done.
@@AllThings357 Hey Adam. I have a 2019 sonata with the same engine and mine just did the exact same thing, driving it around town when it suddenly went into limp mode and engine light is flashing. I hear no audible knock yet and the car seems to run and idle the same. Dealer is closed on Sundays unfortunately so waiting to call them tomorrow. So yours just required an update to the software? No other issues? Did they give you a loaner while they did the work by any chance?
@@brandonbellino8896 Brandon, The only thing they did to get mine running was a software update. They had it in the shop a few days to do an internal inspection which showed no failures or problems. They did not give me a loaner as there were none available, for me that was not an issue though. After i got the car back my wife and i noticed some things had changed. No chime or tone when shutting off the car and a few other minor things related to the touch screen on the dashboard. The car runs fine. Ive had no other issues since having it in the shop. We plan to sell or trade it in though after seeing all the issues others have had.
@@AllThings357 Do you mind if I ask how many miles were on your car when it happened? Mines only at 30,000. I'm hoping I get lucky like you did and only need the update since I can't hear any engine damage yet. Also, do you happen to recall what they said the update was supposed to do? I know when the recall first started they came out with a software update called a "KSDS - knock sensor detection system" which they now require you to have brought your car in to receive before they'll approve your car for an engine replacement once it reaches engine failure, was that the software update they did for you? If so, it seems mine was already updated with that before I got it so that might not be good news for me lol.
@@brandonbellino8896 I believe mine was right around 34,000 miles when it happened. Mine was previously updated with the knock sensor software. I honestly do not know what software needed updated when it derated. Since you had the knock software you should be good as far as warranty. My friend needed the engine replaced in his. Hyundai replaced it pretty quickly, and gave him a loaner while the work was being done. Unfortunately a week after they got the car back with the replacement engine installed, it puked all the oil out onto the ground.... Swear to God. They got rid of it.
Thank you man for saying don't buy kia and Hyundai's anymore.
Question for you, sir, I just bought the car and it's not registered.Can I still get the injury replacement?This is not registered with the duv
I will NEVER buy a Kia again. I have been struggling with them for months over this recall. My car has gone into limp mode & makes engine knocking noises. The person I was working with at the Kia dealership told me he expected Kia to replace the engine, but I was denied because my car “wasn’t making enough noise.” However, the noise was the whole reason I initially brought the car in & then heard about the recall. They held my car for over a month with no rental & were extremely hard to get a hold of. They eventually released the car back to me saying it was safe to drive.
I am still terrified to drive this car as it has trouble accelerating & will blow out excessive clouds of smoke when increasing in speed quickly. I will frequently turn my hazard lights on as my car will randomly act up on the interstate. Terrifying… but Kia has deemed my car “safe” to drive. I have lost all respect for Kia & will forever advise others to never buy a Kia.
Carl, Question I have a 2014 KIA Optima with the 2.4L GDI Engine. My Kia started ticking loudly with no warning so i parked it and went to my local auto store and rented a Diagnostic tool. It came up with a code: P1326 (knock sensor for potential bearing wear). I purchased my vehicle from a private owner under a "salvaged" title... Are you aware if it is still covered? I would also like to thank you for all the leg work you have done in these many video's. Keep up the great information you are providing! Take care
Salvage title releases the manufacturer from all liability except for nthsa recalls
I’m going through this right now with Kia for my 2015 Optima. My engine just went out and Kia will NOT fix it bc of not having the KSDS update. I’ve only had this car for six months so, how would I suppose to know about this “update”? What can I do now?
I was driving a KIA OPTIMA 15 (did all the recalls) was planning to trade it in in the spring of 2023. two weeks ago I saw a KIA FORTE 2014 in flames in person at a supermarket parking lot. I took it as a sign from the Lord and traded in my car 3 days later for a Toyota, and now I'm trying to help my Mom get out of her sonata. Listen to this man folks, don't buy K(illed) i(n) A(merica) cars
How do I get your book please? Or i'd be interested in chatting with you for $50 dollars for a half hoir please! Thank You!
Glad I sold my KiA to Carvana right before the issues... They paid a good price for the junk. Went back to Toyota!✌🏽
Good luck on your JATCO CVT tranny. POS.
Same issue... 2014 Sorento (I bought it used in 2018). It was running fine, then out of the blue, the engine locked on the highway. No warning lights, no smoke, nothing. Long story short, it took almost a week to get my car towed to the dealer near me and today, almost 2 weeks later, Kia's mechanic just told me that I never got the KSDS update so... denied. I have less than a year of car payments remaining on it, mind you
You might be able to still trade it in or find a junk yard with the engine and have it replaced, get the ksds on that engine and have a lifetime warranty! on a paid off car.
Contact the law group who handles the lawsuit.
@@lonniebeal6032 who
Nissan dealer the same thing to my sister inlaw even she was paying extended waranty she has slugge they said she never change iol 60,000 miles
My Hyundai sonata had a knock when I first got it , I was wondering what it was but when I went to go drive it , it turned off , I went and called the dealership and they pretended they didn’t know what the engine replacement program was but then I explained the sound and they asked for the vin and they saw a recall and said it had something to do with the recall so now I’m just waiting to they look at it but I do hope they replace it 🙁.
So, first thank you for the videos, I had a question for you. Awhile back I had taken my 2015 Kia Sorento into the KIA dealership for multiple recalls, one I remember was they did the update on the computer for I believe the KSDS. Fast forward to a few days ago, I am driving home on the highway and the car went into limp home mode, had to slowly make my way home and off the highway. I took it back to the KIA dealership not knowing about any of these engine issues they had going on. I was scared I was about to be out thousands for a repair. The KIA dealerships here are super backed up and the guy told me that it could be up to 5 days before they even look at it, other KIA dealerships are about a month he said "For the exact same issues". So today I called and they said they did get a chance to bring it back and it has been approved for an "long engine block replacement", they are ordering the parts and it will be a week before they get in (he didn't mention how long it would take once they get them in). They have no loaners because they are so backed up and it has literally screwed me as far as getting to work and such. After now doing research, what am I eligible for as far as reimbursement? Will they pay for a rental? Or me missing work? I thought I read that they are paying like $50 a day for a rental? I looked at rentals here at they are at minimum for the smallest car like $80+ a day right now. This whole thing is super frustrating, part of me wants to just trade in my car once its fixed. Will never buy a KIA again. Thanks for any response.
I answered your question in my newest live video. In short, #1 i am glad they are going to fix your car. #2 make sure you get some time of agreement in writing or a good conversation with someone else there to confirm that they understand that they need to pay you back for any money spent for a rental. Outside of that, as long as they are going to fix your car, I dont see them paying you anything this else. Please keep me posted.
Just ran into your channel, because of my Kia issue of course , 2016 Kia Sorento engine light turned on, drove less then a mile i parked shut the car off and tried to start it again, but wouldn’t start . Towed it to Kia and they said my pcm was bad , I’m have 10yr 100k limited powertrain warranty and I am at 94k miles , from California , any advise ???
They replaced my engine without having the knock sensor installed before the deadline. However, the replaced engine caught fire within months and they refuse to pay for my car due to not having the knock sensor installed before October 30, 2020. They claimed the engine was new but wouldn't give any paperwork on it.
Great videos and great detective work getting to the bottom of this whole issue. So my daughter has a 2015 Kia Optima and she has had the KSDS software update installed back on November 2018. As far as I know, she has NOT had any issues with dash lights, oil consumption, driveability, etc. That's "as far as I know...".
So have you or anyone on this thread had an engine failure, oil consumption, metal shavings in the oil, or any other anomaly with the engine after having having this KSDS software update?
2017 Sportage, had sensor update a while ago, now uses 1 qt in 1000 miles, engine has 67000 on it. Scheduled for an intake cleaning first.
The software isn't going to change what is a mechanical issue of soft rod bearings
Yes!!
Welp, we rolled the dice until just this spring 2024, being very diligent about oil changes with synthetic (FWIW), reasonable driving habits, etc. hoping to make it until she could afford a new vehicle. She just traded that car in for a new Explorer and got decent $. Sadly that car is now someone else's problem.
Certainly sorry to hear this & glad I've got an Acura just found out my crankshaft went & I need a whole new engine which is being shipped from Japan it takes 3-8 weeks & it's covered under the 70,000 powertrain warranty so this will save me $5800 for install but total cost with shipping is $8800.
I was told that my 2017 Kia Forte needs a new fuel pump after the engine light was flashing, jacking up the acceleration. It now is sitting at the local dealership. It will be charged at approximately $2,000. I'm waiting to find out if it's under warranty for sure. If not I'm taking it out.
Should I get rid of it? I need to take a lot of STUFF out.
You might want to check out my book and watch all my videos
Hey bro, you are doing a great work.
My 2015 Sonata Sport 2.0T is having issues with the engine. There is no compression in the cylinder, MIL light is on, car do not starts sometimes and Rpm is too low when idle or driving. I went to a dealership and they have filled the claim form to Hyundai regarding replacing the engine. I am yet to receive a response. Do you think I will get approval for replacement? I have completed all of my recalls on the car. Please respond with the information you may have.
Hi, I'm curious to what is going on with your process. I too have no compression on cylinders and dealership is communicating with Kia engineers. The engineers keep requesting video of car running, but car doesn't run very long. Dealer service rep said engineers want to hear knocking, but it's not there. It has not been denied yet, but believes Kia will deny it because it is compression issue. Reading the settlement, it states that Kia will extend the powertrain warranty to a lifetime warranty. What have you found out?
carl what is your service interval for oil set on?
Just got a used Santa Fe sport in Orange County from a used car dealer, less than 2 months later the engine seized. Idk what to do. Idk if I can go to Hyundai and see about this because it’s from a used dealer not affiliated with them. Idk if I have that update but I have an appointment Wednesday
Hope you had that ksds
This just happened to me. 2012 Hyundai Sonata 2.4L. Had the software updated last year. Was driving last week and OUT OF NOWHERE the car went into limp mode and wouldnt go above 2rpm's and check engine light started flashing. Will be towing to Hyundai soon. I pray they cover it.
Question though- how are they getting away with outting "used" engines in as replacements? I thought apart of the class action lawsuit was they had to put new engines in to replace?
Thanks for the video. I have a 2019 Kona MPI and they're still trying this crap.
Just happened to me a few days ago Kia is attempting to get a specific thing to go off or test so they will cover the replacement engine. I have a 2014 Kia Soul.
I purchased a Kia Soul April 2021. It is not part of the Soul recall. I just discovered Carl's channel--I wish I seen this info BEFORE I bought the Soul. This KSDS is all new to me...the question I have...Does Kia contact the owner if a Kia vehicle needs to have a KSDS system installed or is the owner supposed to some how know if his vehcile needs a KSDS and does the owner have to contact the dealership to request the KSDS be installed??? Thank you Carl for getting this info out and all your work. PS: so far I really like the Soul.
The soul does have a recall but its not called the ksds because the recall on the soul is related to the engine piston rings not the rod bearings. You have to contact your local kia dealership and ask them for the software update on your car. My personal opinion is if you get the update soon then you will be protected against any further engine issues. But again this is just my opinion and anything can happen and KIA has the right to deny any future services. Read the fine print and do a lot of research. Or trade your car in for a toyota lol
@@StraightOuttaContent Wow I have a 2012 soul and didn’t know anything about a recall on the engine. Every where I’ve searched it says no recalls til the recent one. This is bs that they don’t let all their customers know & the dealer will rob you for not asking for the right thing. Thank you for bringing it to my attention🙏🏻
@@StraightOuttaContentis it to late to get this recall??
@@shannonpagz nope, that’s why I wrote my book so people can get their engines replaced
@@StraightOuttaContent what would I ask for correctly?
My moms just went into limo mode a couple days ago and the engine is knocking. The #1 barring ring is what we believe is the problem. I’ll be having it towed today to Hyundai. It has 44,000. Miles on it.
Just got denied! 2015 Kia Optima. Bought used 2 yrs ago and never knew there was a recall on this vehicle
I just tried to get my 2016 Kia Sportage engine serviced by Kia and was also denied, due to not having knock sensor replaced, which I did not know about. I called Kia when I received a letter, they ran my VIN and I was told there was no recall for my car. Same thing on Kia website. When I put in my VIN on Kia website, it says no recall for my car. Yet my local Kia dealership says that their system shows recalls. I am so aggravated.
Yup, thats exactly how it works. Its up to each owner to get the ksds installed on their car. So many people are in your situation because of this loophole they have where they are able to deny people for not having the ksds. They used to just fix peoples cars who have the issue but now if you dont have the ksds they can deny your claim and leave you stuck. its pretty sad.
How can I find your first video regarding the program updates? I have a friend whose KIA cut off today. She hasn't had any updates. I sent her one of your videos but I think it was #18. Looking for the first one for info.
Thank you!
Actually about to do a consultation call. She can email me at straightoutofcontent@gmail.com or get my book.
2016 kia optima ex with nearly 87,000 miles on it right now. Back in 10/10/22 flashing orange CE light. Took to dealership & got the ECU update for the KSDS and just this past Saturday 1/21/23 again flashing orange CE light. Had it towed in to the dealership Monday night 1/23/23 and today 1/24/23 was informed of needing a new engine but that the claim was submitted by dealership and new engine is on the way. That it takes a week to arrive + whatever time it takes them to install. Was advised to call Kia for a loaner or rental. I'll keep you updated.
May I included the CE code P1326 Glow Relay Stuck On
I received a denial from the class action suit due to the KSDS not being updated.
My 2015 sonata sport had the knock sensor code with enigne light on , mechanic said I need to replace the engine
Same issue here! Broke down on the way to the airport. Missed our 20 year anniversary flight/vacation. 253.00 tow refused reimbursement. Refused loaner car. Would only authorize reimbursement for 39.00 per day for a rental. Just fyi you can not find a rental for less than double that! Has been at the dealership for 6 weeks. I asked for an update and was told it will be another 6-8 weeks! Just received email today it is now being refused because of the "knock sensor".
What’s good bro! If you are still helping out with the recall claims that would be great because I have a dealership giving me the run around on getting my recalls done.
My flashing engine light came on today for the knock sensor. I have to wait a week for an appt at the dealer. I bought a 2011 Kia Sorento in February 2021 from a KIA dealer. Are they responsible for the KSDS update if I bought it from KIA in Feb 2021?
I have a 17 Kia Optima 2.4 gdi that burns oil like crazy. It will go below the dipstick without so much as a light period. I am over it and they will not do anything at the dealership. I am 2nd owner since 14k and now at 85k. I just keep a close eye on it but it’s bs to say the least. I was told when I bought it they had 100k power train warranty. But when sold the warranty is cut in half to 50k and I was literally 100 miles over when I contacted them etc. I always take care of my vehicles and change oil etc.. It sucks but I guess that’s part of it so I am going to either replace the engine or trade it off.
I have a 2012 Sonata and the engine blew. Hyundai rebuilt the engine. But this was at the beginning of the engine problems in 2018. I also have a 2015 and just recently that engine blew. It is under 100k miles. So it is still under the 100k mile drive train warranty. (OR SHOULD BE) They denied covering my car under the (extended class action settlement) because recall 953 was not preformed. I was never informed that mt 2015 had a recall. I had never received any recalls for my 2015. There is 3 recalls for my 2015 and I strongly doubt my mailman lost all of them. But I did receive 7 recalls for my 2012 and all got done in a timely matter. (Because I received them in the mail) The 2012 even had the recall #953! I believe they are so overwhelmed with engine swaps especially in cold climates. They do not send owners out notices of the recalls to people that don't get their cars serviced at the dealer. Its a way to not pay out! They hope you go over the 100k with out the recall 953. I (didn't) go over the 100k and they still won't honor the 100k drive train warranty. My Sonata is sitting with no engine but I still owe 5000.00 on the car loan. It comes down to Sonata using the same terrible engines with known issues year after year. The genuine Theta II 2.0 liter or 2.4 liter gasoline direct injection engine within OEM specifications. There is a sea of cars at my local dealer waiting for a engine even with the recall 953 preformed. Corporate is the problem not the dealers. They are willing to do the work if corporate will pay with the warranty. I am still fighting even after corporate gave me a final decision of NO and closed the case. They just are not honoring the settlement and in my case the original 100k mile drive train warranty. I need help! I can't believe this, denied under 100k.
So the plant hyundai/kia built doesn’t make engines?
I was denied by Kia and the warranty I pay with my car loan payment. They both denied replacement of my engine.
Hi Carl. I recently bought a 2013 Sorento. The guy I bought it from had the engine replaced at a Kia dealership. I assume the engine seized. I have the ksds installed and am currently having it serviced at a different kia dealership. If the engine has problems again am I covered? Also I know you speak highly of kia transmissions. They are suggesting that I have my transmission fluid flushed but not knowing the history I wonder if I should pass on that? Thanks for all your videos!!!
Yes you are covered, especially if you have that ksds. Not many know but if you get your engine replaced, the new used engine also comes covered. Let me know if they give you the run around but it seems like they are going to take care of you. As far as their transmissions! they really are strong. I dk how many miles you have on that car but I personally wouldn't want them touching my transmission unless for some odd reason there was a leak or something. Outside of that id tell them nogo on the transmission service. They suggest it because they have to pull the engine from the transmission and sometimes fluid leaks out. Personally I would say just make sure you put back what comes out but as far as a flush that just sounds like they are trying to squeeze some money out of you. If its a free service then maybe!!! but if the car has under 150k on it i wouldn't touch that transmission. DISCLAIMER I AM NOT A CERTIFIED MECHANIC. THE ADVICE ABOVE IS MY PERSONAL OPINION FROM MY EXPERIENCE WORKING ON CARS. lol had to throw that in there.
@@StraightOuttaContent Thanks for the advice! I was kinda leaning that way on the transmission so I won't blame you if it fails. Lol. It only has 108k. Thanks again and looking forward to more of your videos!
@@Willym_Atl you should’ve bought a Highlander or RAV4, just to have some peace of mind.
Get your transmission flushed. Coworker with a Camry was told by a Toyota service center he didn't need a flush at 60k, transmission went out at 100k and he was told that it was because he didn't get it flushed. He got it fixed and got a Honda.
@@tails300 ya sure, we all got $20,000 laying around for that Rav4.
I just had this is Code P1326 a couple days ago, 2015 Hyundai Sonata SE, please tell me I'm still covered, this is crazy. Sad man, I hope it's still a recall, if not I'm fucked at 79K miles 😢😢
I have gone through the hyundai theta settlement process and was approved for reimbursement of my engine replacement ~a year ago. I have been unable to contact them for the past 6+ months and have no clue who I need to contact now as every avenue (including calling hyundai directly) has turned up nothing. Pure frustration over here lol.
Thanks for the great video! I haven't completed it yet, but wanted to make this point while it is on my mind. So, assume that the software update was done, and you get the notification that there is a problem. At that point, engine failure is underway, and damage has occurred. Were the subsequent repairs any less costly by having the notification and continuing to drive as they say you can for a while, or was engine replacement still required? It seems that they are trying to make the case that, if update not done, then you have caused them to have to spend more money to repair the vehicle, and, therefore, they should not be liable. If that is their case, then it doesn't seem to hold water.
Hi I’m from Conroe Texas, I got a Kia sorento 2016 i got all the recalls updated and I was denied still. Can you please help me? I dont have money to buy another car
Hey, not sure how you can be denied if you have the ksds. Is it a 4cyl or v6? You can book a consultation with me today straightoutofcontent@gmail.com
2013 Santa Fe.... 10 qrts per 1k... Complained , they changed oil and asked to return in 1k miles.... 350 miles later , no oil on dip stick.. Returned and they deep cleaned engine. Was told to return at 1k miles. Asked if they added oil , NO...Wants me to run it till it blows up and have it towed in... Hope I dont get in a accident , I'll own their dealership............
Thanks for the video. . . I have received a denial letter from Hyundai regarding my 2015 Sonata. As soon as my car went limp I had I towed to my mechanic. There were very few miles in limp mode. Because it is now 2022 and the letter is the reason I found this video. . . any advice would be appreciated.
Hyundai no longer requires it. Idk if u got it fixed but if not they updated the wording in April
good morning is the 2015 Hyundai sonata covered?
ALL KIA/HYUNDAI PRODUCTS HAVE SOME SORT OF RECALL. It really sucks.
Is it a good idea to buy 2016+ Optimas?
Hey Carl, I had the engine replacement in my 2014 Hyundai Santa Fe sport with wrote remote control start. The vehicle now when I hit the remote start twice to start it sometimes the panic alarm goes off and sometimes the remote starts the car. Do you have any suggestions on how I could fix this problem. Thank you.
What years and models of Kia needs to get that update?. We do have a Kia 2015
I got the KSDS update last year when I got the letter, and it is at the dealer now with the death rattle and the engine light flashing. I am awaitng results, but it may be awhile.
so my niece just bought a 2012 Hyundai Tucson with 120k miles and is the 2nd owner....unfortunately my niece just bought the car for $5,500 and was on the way home when the motor blew. It also doesnt have the KSDS update :( any help would be welcomed as she is away from her family in a different state and is going to college there. This was her first car and she worked so hard to buy this car for it only to die 4 miles from the used dealership she bought it from.
I need help I’ve been getting denied from Kia since July 2023 I’ve called multiple times . Car was running then shut off while driven g , they denied me because of lads I didn’t even know about it till they told me but when you look up my vin there is no recall for jade in my vin
Might need my book depending on the car you have
Hi my name is Lori Miller and I live in Holley New York. I have a 2013 Kia Sportage and was denied as well.
Hi Carl. We have a 2015 Kia Sportage 112k started knocking suddenly, took it to Kia dealership and the engine replacement was denied, because I never had the KSDS done, I never received a notice!! I own a repair shop and did all the maintenance myself. Anyway I’m looking for advise on what you think I can do or is this just a lost cause, please advise
Hey Diego. Can you give me an update on what was the ultimate outcome?
Hi Carl. Well I ended up replacing the main bearings. They were in real bad shape, but that took care of the problem, I sold it and will never buy another Kia!!
@@diegocruz5275 sorry this is James not Carl. So who replaced the bearings? You or the dealer?
Did them myself, to be honest wasn’t bad, just depends if your up for the challenge, you can find a lot of help online, the dealer wanted to replace the whole engine 7200.00 the bearings cost 35.00
@@diegocruz5275 😂😂😂. Fucking crooked dealers.
Optima Hybrid 2016 brought in end of July 2022 for a covered hybrid issue and they did not perform or inform me of the PI2104 KSD ECU Update, as Kia does not make it available to be installed according to Kia. The owner portal states its available when I login. Engine started knocking and claim was denied today when It was taken into the dealership. They are acting in bad faith. I had a 2016 sonata Hybrid which Hyundai covered without issue. 59K Miles!
Hello sir hope your having a great day I've messaged both your formats about my denial from Kia this is my daughter's car it's a 2015 optima it started knocking and the denial was because of it being Korean and had no clue about the software
I was denied for what they say was lack of maintenance which i change my own oil and because i didn't keep my receipts they said i didn't have proof total bs. The car only had 120,000 miles on it. But they wouldn't show me the neglect pics
Yea you definitely need my book. Link is in the description
I just ran across your video. Great info! I have a 2016 Sorento that the engine just blew on. It has been using a quart or more of oil every 1000 miles. I had the car towed to a Kia dealership. They charged me $125 inspection fee to see what the problem was. They say it is piston ring failure on cylinder two. Zero compression. I've opened a case with Kia Consumer Affairs but am being turned down for engine replacement because it isn't a main bearing or rod issue. They want to charge me another $235 to take the oil pan off and look at the "backside" of the engine. I feel screwed either way I go. Do I keep throwing inspection money at this, hire a lawyer, try to start another class action against Kia? I know from a day on the internet that their are dozens, if not hundreds of Kia owners with blown engines and denied culpability from Kia. Your opinion is greatly appreciated.
My car has had the sensor software update. I think Kia has figured a way to get out of many more engine replacements. I'm also in Houston. I have my car at Ft. Bend Kia. Curious as to what dealer here you use? I have also purchased 3 Kia's so far. Those will be my last! They have lost a loyal customer since 2011!
Did you get it fixed? I am in similar situation and could use guidance
are the replacement engines okay?
Nope
I’ve taken my car in for all the recalls. I have a 2015 Kia Optima. My car shut down. Had to tow it home. And if I do turn on my car. It makes this knocking noise. So, tomorrow I’ll take it to the dealer. And I’m hoping they fix my engine for free. But if I get denied. What should be my next move?
@Scott Kehoe they service my car for free. Car was in the shop for about a week. Take it to your dealer. And they should take care of you. They’ll try to scare you and make it seem like is your fault. And try to convince you to pay for some service. But if is a KIA defect. They need to fix it for free. Good luck!
damn yall gotta stay on top of stuff like this. this happened to my 2015 kia optima but this occured a while ago well over a year. i received several recall letters to go update my system but never thoroughly read the letter. i was over due for an oil change but other that (oops) car was perfect. accelerated fast down streets for 5-10 minutes made a turn and instant shut down. every single light on my dashboard instanty came on and my car very quickly came to a complete stop. luckily i wasnt crazy overdue for an oil change which they were obviously unware of. but they said my engine had ran completely dry but bcuz of the recall and thankfully my mothers friend who is high up close to kia was able to get me a rental car and a complete engine swap for NOTHING but a week and half
Yup thats how its supposed to go but in most peoples cases they end up with a paperweight lol
I'm going through this right now praying that it will be same outcome with me been without a car for a month and about to loose my job due to no transportation
I also have a 2015 Optima but was denied. The recall notices I received did not list the year of my vehicle (2015) I have service records who or how do I contact someone for repairs
Hi Mr. Straight outta content,my name is Adrian. Im having the same issue with a 2016 hyundai sonata se. Car gave up while omw home with wifey and the kids,lucky me it broke down in front of a car shop,dude that owns it helped me and points out to me about the recalls (which I never knew or was informed of) I towed it to the dealership and it has been total bs after bs. They say they can’t do nothing because the engine already failed,the request was denied; and they even told me I couldn’t claim the recalls cuz im not the first owner. I know better because I educated myself through out the years,but it is a really stressful situation. I contacted BBB auto and they are taking their time,and every time I try to do something,they give me the run around. What do you advise me to do?
I have a 2015 kia Sorento and I'm having this problem, had it towed to the closest kia dealership for their assessments. I'm crossing my fingers they will replace it
Hi! I wish I'd found your videos sooner. Is there any update on how to get your Kia covered if you didn't have the KSDS? Engine went out at 107k miles. I was never notified of the recall and only found out after it started knocking. Hope you've got good news. Thanks in advance!
Im in the same boat . What did you end up doing.
Good day , I'm Twonnie Mozee and I have the very same issue. They said I didn't get the KDSS fixed in time.
@@steveutepfootball3410 When I came into the Kia dealership, I explained that I purchased my car and registered it prior to recall (about 2 months) and then they didn't email/mail the warranty information. They say their system is kept up to date to include maintenance visits and local registration, but they never mailed anything out... so I called their bs. They then said they'd have to tear down and inspect the motor to determine the cause of failure... then they'd call us once they have a diagnosis.
Before I even got home from dropping the car off, I called corporate and ran through the full story again. 48 hours later, they called us and let us know they would be covering everything under the recall.
All in all, I got really freaking lucky. My advice is to not be rude, but very clear on the issue and what you know. Definitely talk with both the local dealership and corporate to try and work it out.
@@danielpowell7701what was the number used when you were calling corporate? What is Kia Consumer Affairs? Currently in the same predicament. 63.5k miles as a second owner. Desperate at this point.
Well?
On 8/30/2021 2014 Honda Sonata with 136,000 miles stalled on the Interstate at 65 mph with no warnings. Restarted and continued 2 miles with no MIL or indications of problem. Car sat for an hour and when restarted MIL and oil pressure light flashing with P1326 Code. Oil was changed 3 days prior.. Called tow service and took to dealership the next day . 10 days and 2 calls later I was told Hyundai denied engine replacement. That was the only info offered to me Didnt have the KSDS update bc never received any information regarding any recalls or updates. Dealership had car in for no tail lights on August 21,2018 and was never informed of KSDS update which was released on August 9,2018. They performed Recall 162 on the vehicle, per the invoice . Never received any info on recall 162 prior to dropping it off at dealership with no tail lights on August 21,2018. Mentioned nothing when vehicle was picked up.
Is the 2013 Hyundai Sonata Hybrid engine being affected as well? I already have the KSDS update. I've been reading that only the engines manufactured in Alabama are the on affected. The sticker on my care say manufactured in South Korea. My car currently has 84K miles on it. Good so far..
I have a 2015 Sonata, on the way to work 3 weeks ago, the check engine light started to blink and vehicle went into Limp Mode. Error code is P1326, Knock Sensor. I’ve called my local Hyundai dealership twice, still have not gotten a return call. I believe that the software was updated a few years ago while the vehicle was in for another airbag issue. The vehicle has been sitting in my driveway since this issue started. PLEASE RESPOND TO THIS COMMENT MR CARL, I need some help.
I have a Hyundai Sonata 2015. Same exact thing happened to me 5 days ago. Im taking mine to a shop tomorrow. The closest Hyundai I have near me is an hour away. Im thinking I have the most updated version of the knock sensor. Bc I have no recalls for it at all. I got the car used in January’s 2019 on 24,000 miles.
I have a 2015 Optima that is having issues. Flashing check engine lights, knocking sound and loss of power. I have started a claim as of today and having the car towed to a KIA Dealership to have the issue diagnosed and see if it will be repaired at no cost to me. I hope so as this car is my only means of transportation.