This video was very helpful as I was able to put everything together just by following the steps from the video. Now I just can’t wait for the baby to be born
@@lorenaalsaied982 Hello! This model is not a typical snow stroller, but we haven't heard any complaints about using it in the snow. If you're going to use it on the snow, please remember to wash the frame and wheels from the snow and salt, as they might damage it.
@@yassminelsayed442 , all of our products are verified for safety before they are placed on the market. It was no different with the Moov trolley, which has been tested on the currently applicable EU safety standards in several accredited laboratories. All wheelchair tests were completed positively, which was documented with the relevant reports. As part of the tests, the trolley was tested, among others in terms of stability (in all possible configurations), which gives us confidence that it is a safe product.
So how do you fold up and put in the car boot? You have to take off the bassinet and then fold it?. Seems like this will take up a lot of room in the car
Does any one have any trouble with the lower buckle to change into push chair mode? It loose and comes undone with very little force. The other buckles dont have this problem. As a result it cant hold a seat in push chair mode. Really disappointing as I've only had this pram for 1 day.
Question: at 1.47 min he says ‘attach the bottom’. Is there also any real hard bottom or just the soft one which can bend ? I wonder if the baby can feel the rod in his/her back and if it’s stable and sturdy enough ?
Hi Nicole, your baby won't feel the rod, the bottom is made from plywood that is stiff, so there is no possibility to feel the frame. The good quality of our MOOV travel system is confirmed by Stiftung Warentest, independent researcher unit. Additionally, we offer 10 years guaranty for our products so you can rely on our service in case of any problems. :)
Hello, i bought this pram a few weeks ago cant wait to use it. Just a bit confused with the car seat, the adapters for the frame dont come off? So what isofix carbase do i need to purchase for the car seat? Online it said the maxicosy easyfix isofix base my family member has one she no longer needs but the adapters on the side of the car seat were preventing the seat to click into the base? Thanks x
I got the juli 3 in 1 travel system. But the carrycot is not steady when u keep it on the floor, its too wobbly. Its because of the iron stand at the back of the carrycot. Please suggest how to solve this. My baby is due next week and I am concerned about the safety now
Hello, please email us at support@kinderkraft.com or contact us via our social media and attach the photos of the stroller. We will look into your case.
Hii , I bought this for my daughter year ago , i been using for whole year or maybe 15 months ..... nothing can be better then this ♡ Now I just need wheel for my pram (1 same as the front small left wheel ) can u please help me how I can order 1 Thank you !
Hello, we are very sorry about this situations, this shouldn't happened. Please fill in the complaint form at rma.kinderkraft.com/ and we will take care of your case as soon as possible
Hello, please I got this pousette for my baby but the wheels are leaking. Tried pumping air into still not working. I've not used it for a year. What can do?
Hello, I am trying to put this together and the cot does not lay flat. It lays at the position where the baby would be sliding down. I believe the 2 fixtures on the cot itself are not made straight. Is that possible and do you have advise on how to fix it?
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com - we will take care of your case as soon as possible.
@@KinderkraftOfficialhello, I have the same complaint, I bought mine from Amazon and I tried filling out the complaint form but it's asking for a receipt number which I don't have, what should I do
@@abienekpenpeace6023 In this case please email us at support@kinderkraft.com, send us photos of the inclination of the carrycot and we will come back to you.
Hello, please fill out the complaint form on our website rma.kinderkraft.com/?lang=en, our specialists will check this issue and contact you with more information via email.
@@KinderkraftOfficial I bought the system for my newborn, after our ••first!•• time out in the pram I discovered we also have a rear broken wheel, so disappointed! where can I get a replacement?
I’m having a bit of trouble me and my partner bought one for our newborn and we can’t even put it together as the big laying down bed the clips on the side are on a angle
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com - we will take care of your case as soon as possible.
I love love this buggy, unfortunately, I had to let it go just 1 month before my son turns 2. My mom has a very small car and it takes a lot of space at the back.
Thank You for choosing our brand. This model is actually a solid one, but we can recommend You a different compatible model of the stroller perfect for small cars - our PILOT stroller.
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com - we will take care of your case as soon as possible.
I have a newborn and I'm currently using the car seat to the stroller. Is there a specific age or weight prerequisite to switch the the other seat or I can just switch it anytime? Thank you! 😊
Can the carrycot only be used without the belts? Can I use it on the bus with a 2 month old baby? Can I use the belt on a two month old baby? I find it uncomfortable to use the carseat for a long day of walking for the baby to sleep
I bought this moov 3 in 1 system 6 months ago. Car seat from it is broken with adapter. Can I get the same Car seat and adapter which can get fixed in the pushchair? Please give your valuable response on this. Thank you
It says on my travel system "this seat unit is not suitable for children under 6 months" does this mean I have to use the car seat from new born? Sorry first time mum and pram buyer.
This model can be folded without the seat on it, you can find all the information in our manual kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf :)
Hello @kinderkraftofficial , my baby is due next month I’m looking for a stroller I checked your page it was from Poland I think. do you deliver to UK??? And how is pricing if I buy directly from your website? I saw some websites in UK which sell kinderkraft’s stollers but I’m not sure about warranty ,exchange or defective material policy there on there pages. Please let me know more
Hello, unfortunately you cannot buy directly from our site. You can find our products on Amazon or if you go to kinderkraft.com/en/ and click on the button buy online next to product, it will appear the list with our distributors
Hello! Unfortunately, we do not have information about our retailers in India :( Please contact your local or online retailers for more information about the availability of our products.
@@KinderkraftOfficial Thank you for wasting my time Kinder youtube commenter. What a waste was to buy this product, now i have a problem, and what a waste was to ask you anything when you make me go through email even there is no dock for the car for the seat. I would have appreciated you had told me there is non here so i wouldn't have wasted my patience, only my money, and after everything you will do shit about it. Instead made me email for no reason.
I recieved my new car it looks so nice i have only question about the wheels schould i pump it .? And have u any video on how can i install the car seat in my car thanks
Yasmin your wheels should be pumped :) For this moment we don`t have a video with our car seats, but in manual, You should find all needed info on how to install it in a car.
@@DidiWiwi8DidiKawaii wheel should be pumped, if you want to be sure that you can check the pressure in them. On the wheel there is information on how it should be.
Hello! The seat cover, mattress, leg cover and bag can be washed. Please see our manual instruction, where you can find how to clean the stroller👉 kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf
Hello! Could you please send us the video showing the issue to support@kinderkraft.com? Our specialists will check the video and will come back to you with more information via email.
The maximum pressure shown on the wheel-tire is approximate: 250 kPa, 36 psi, 2.5 bar, 2.5 atm. However, the recommended wheel pressure for a pram is much lower. In practice, this means that we do not pump the tires to the "stone", we leave room for a slight "deflection" of the tire - we check it with the thumb by pressing on the road part of the tire.
Hello, MINK baby carrier does not have an ISOFIX base and is not compatible with any of the existing ones. It can only be mounted in a car by seat belts.
@@KinderkraftOfficial is still safe with just seat belts though? Where can I find any instructions about installing the car seat? I am planning to buy this stroller and that’s one of my concerns
@@zaiflores Each of our brand products, before being placed on the market, is thoroughly verified in terms of safety required in legal and normative acts. Safety requirements for trolleys are formulated in the EN 1888-1,2 standard. For the MOOV stroller, compliance has been confirmed by a report issued by an independent laboratory. The same is the case with the MINK seat added to the 3 in 1 set, which, however, is subject to the requirements of the UN ECE R44 regulation. So yes, this model is safe to secure only by seat belts. Also, you can find a manual for this model of the stroller here - kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf
Hallo! Im Interesse der höchsten Qualität des Kundendienstes schreiben Sie für weitere Informationen bitte an die E-Mail-Adresse kundenhilfe@kinderkraft.com. Sie erhalten umfassende Informationen von unserer Kundendienstabteilung.
Can you believe my baby is 5 months old and I never used the carry cot function😭 what a waste for some reason I just couldn't figure out how to get it all set up and just been using the car seat to take baby on short courbet but can't wait to use the actual pram now she's sitting up better 🤗
Hello, all information can be found in our manual instructions 👉👉 kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf?_gl=1*2am2x5*_gcl_aw*R0NMLjE2ODI0MjYyNDQuQ2p3S0NBanc5SjJpQmhCUEVpd0FFcndwZVgtWjdFV19XZEQyVnBaSXpyUmNNQ2pXSXlUNTgtY3gyUC1vWGo0ZEs5QWM0bUI3RF85d3J4b0NDX29RQXZEX0J3RQ..*_ga*MTg4ODA2Njk0Ni4xNjgwMDc1MTcz*_ga_HDNRGEL00J*MTY4MzAxNDg2MC4yMC4xLjE2ODMwMTUzNDcuNTUuMC4w*_ga_G5381SHGMP*MTY4MzAxMjY5MC42NS4xLjE2ODMwMTUzNDcuNTUuMC4w&_ga=2.40079458.1559936932.1683007337-1888066946.1680075173
Hello. I have this stroller in very good condition and I need the safety belts inside the stroller. Can anyone please help me if you don’t need the belts anymore and I will pay for the courier to Cyprus and the amount you are asking for. Please contact me
Hello! If you are interested in purchasing spare parts, please fill out the form on our website rma.kinderkraft.com/?lang=en and select the option "post-warranty claim". This is the quickest way for us to examine your request and contact you in case of any questions/additional information regarding the availability, shipping costs or price of the spare parts you wish to purchase. To complete this form you do not need proof of purchase, just the exact model name, date of purchase and photos of the parts you wish to purchase.
@@kimchi-trades1639 Hello, thank you for being interested in our brand, if you are interested in collaboration with us, please contact us via our Instagram.
I totally regret buying this!!! I always pump the wheels before going for a walk. One of the wheels also didn't come with a tube its embarrassing and extremely painful...
Its great, but i would give 2 stars out of 5 just because front tires are impossible to pump without taking them apart totally and even then it is not so easy to put pump on tire valve. The design of the front tires are flawed.
This is the biggest waste of money, only been using it 4 months and now having to buy a new pram. I thought it was great at first, until things started breaking and the tyres are a nightmare.
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com - we will take care of your case as soon as possible.
Bonjour, merci pour votre avis, nous l'avons transmis à un service compétent. Si vous rencontrez des problèmes lors de l'installation de ce modèle, veuillez nous contacter via Instagram, Facebook ou notre adresse e-mail support@kinderkraft.com.
This video was very helpful as I was able to put everything together just by following the steps from the video. Now I just can’t wait for the baby to be born
I just got this pram delivered today it's so nice and easy to put together. Thank you Kinderkraft
We are very glad that you trusted our product! Best regards! :)
Ordered this today for my baby that's due in December 😁 Never thought I'd be so excited for the winter to come.
Congratulations!
So is ours... First december baby.. the other 2 were summer babies.
Good luck 🙂
This is such a great travel system. Using it for 7 months and it's been fantastic.
Thank you for your kind words! We are so glad you like the travel system 🥰
Is it good when there is snow??
@@lorenaalsaied982 Hello! This model is not a typical snow stroller, but we haven't heard any complaints about using it in the snow. If you're going to use it on the snow, please remember to wash the frame and wheels from the snow and salt, as they might damage it.
Thank you for this. The original instructions do a very bad job at displaying the full functionality of this pram. Much appreciated.
Why this is so good
❤
My husband and I bought the KinderKraft travel system for our little man from Precious Little One and we absolutely love it.
We are really glad to read this :-) Enjoy your time together!
Is it stable enough or its easy to be broken ?
@@yassminelsayed442 , all of our products are verified for safety before they are placed on the market. It was no different with the Moov trolley, which has been tested on the currently applicable EU safety standards in several accredited laboratories. All wheelchair tests were completed positively, which was documented with the relevant reports. As part of the tests, the trolley was tested, among others in terms of stability (in all possible configurations), which gives us confidence that it is a safe product.
@@KinderkraftOfficial thank you for ur reply and I am looking forward to buy and will tell u my opinion
@@yassminelsayed442 , thank You for choosing our trolley, looking forward to hearing You :)
I bought this...is really nice!!!!
Great video with clear helpful instructions... Cheers 👍🏽
So how do you fold up and put in the car boot? You have to take off the bassinet and then fold it?. Seems like this will take up a lot of room in the car
Just ordered from Amazon, looks like made a good call!
Thank you for your trust and for choosing our product 🥰
We just bought it today I'm so excited to go autside with my brother it's really good
We're so glad you like it! Have a great rides!
How do you like it so far?
Does any one have any trouble with the lower buckle to change into push chair mode? It loose and comes undone with very little force. The other buckles dont have this problem. As a result it cant hold a seat in push chair mode. Really disappointing as I've only had this pram for 1 day.
really useful video thank you, pram feels solid. very happy with purchase
Thank you for these kind words.:) We are doing our best to help parents to make their new journey easier :) Regards
Hello, so when the child is in carry cot we are not using the belts? Thank you.
Very useful video,Thank you
Thank you for the comment! ☺
perfect for what we needed it for
Thank you for your trust and for choosing our pram!
I Love it 😍
We are so glad you love it!
How do I fix car seat in car? Doesn’t seems to work.
Just received ours today.. was a groupon so cant complain on price..
I love this travel system! have been using it for over a year now. But the fron tyres have deflated - how do i pump them up?
You can go to any bicycle repair shop to get it pumped for you. I just had all my tyres pumped again after 6 months of using it. Hope this helps.
Hello! Until what age (in months, I guess) is the car seat included in the set appropriate? Thank you!
Our car seat Minky is dedicated for babies up to 13kg :)
Ok I will try again thank you
Thanks for the video.... plus I lost one tube from the wheels.. I guess it fell off. Can I still manage the wheels without the tube?-
Hi, it is necessary to have a tube in the wheel. You need tube - 8 inch per front and 12 inches back wheels.
i bought it anf its really good and practicle
Hello. We are very glad that you like our product! Best regards!
Question: at 1.47 min he says ‘attach the bottom’. Is there also any real hard bottom or just the soft one which can bend ?
I wonder if the baby can feel the rod in his/her back and if it’s stable and sturdy enough ?
Hi Nicole, your baby won't feel the rod, the bottom is made from plywood that is stiff, so there is no possibility to feel the frame. The good quality of our MOOV travel system is confirmed by Stiftung Warentest, independent researcher unit. Additionally, we offer 10 years guaranty for our products so you can rely on our service in case of any problems. :)
Hello, i bought this pram a few weeks ago cant wait to use it. Just a bit confused with the car seat, the adapters for the frame dont come off? So what isofix carbase do i need to purchase for the car seat? Online it said the maxicosy easyfix isofix base my family member has one she no longer needs but the adapters on the side of the car seat were preventing the seat to click into the base? Thanks x
I'm looking for the same how to remove the adapters
Any response?
Can a mattress be placed on top o of the one included? What measures would we need to look for?
Please contact us via bok@4kraft.com Our customer service will help you.
I got the juli 3 in 1 travel system. But the carrycot is not steady when u keep it on the floor, its too wobbly. Its because of the iron stand at the back of the carrycot. Please suggest how to solve this. My baby is due next week and I am concerned about the safety now
Hi Lakshmi you can`t put it on the floor, carrycot should be insert in the frame. We don`t recommend to put it on the floor.
What does he mean at 3:37 minutes by" lift the bottom and raise the frame".as i am unable to do it beacuse it is solid rod work
Hello, please email us at support@kinderkraft.com or contact us via our social media and attach the photos of the stroller. We will look into your case.
Cool thx
Hii , I bought this for my daughter year ago , i been using for whole year or maybe 15 months ..... nothing can be better then this ♡
Now I just need wheel for my pram (1 same as the front small left wheel ) can u please help me how I can order 1
Thank you !
Please contact us via bok@4kraft.com we will help.
We have one the handle on the cot, seems to just pull off! I’ve dropped the whole thing three times, twice with our baby in not happy.
Hello, we are very sorry about this situations, this shouldn't happened. Please fill in the complaint form at rma.kinderkraft.com/ and we will take care of your case as soon as possible
Hello, please I got this pousette for my baby but the wheels are leaking. Tried pumping air into still not working. I've not used it for a year. What can do?
Hello, please fill in the complaint form, which is available at: www.rma.kinderkraft.com and we will take care of your case as soon as possible.
Hello, I am trying to put this together and the cot does not lay flat. It lays at the position where the baby would be sliding down. I believe the 2 fixtures on the cot itself are not made straight. Is that possible and do you have advise on how to fix it?
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com - we will take care of your case as soon as possible.
@@KinderkraftOfficialhello, I have the same complaint, I bought mine from Amazon and I tried filling out the complaint form but it's asking for a receipt number which I don't have, what should I do
@@abienekpenpeace6023 In this case please email us at support@kinderkraft.com, send us photos of the inclination of the carrycot and we will come back to you.
Hi guys , is not possible to move the Metal bar , so how can I make bottom of pram bed flat ?
Hello, please fill out the complaint form on our website rma.kinderkraft.com/?lang=en, our specialists will check this issue and contact you with more information via email.
I've got one and it's great but I've broken a wheel. I bought a replacement wheel but I cant find instructions on how to get the wheel off first. Help
Plase, contact us via bok24kraft.com we will help. :)
i guess you have to press the button in the middle of the wheel and then pull.
@@KinderkraftOfficial I bought the system for my newborn, after our ••first!•• time out in the pram I discovered we also have a rear broken wheel, so disappointed! where can I get a replacement?
Hi, my baby is almost 5 months and about 14.5 lb. he seems too big for the car seat? Also wondering if he is big enough for the pushchair? Thanks.
Hello, the seat is from 0 to till 13 kg
I’m having a bit of trouble me and my partner bought one for our newborn and we can’t even put it together as the big laying down bed the clips on the side are on a angle
Hello, to change the position of the adapters, you have to pull the lever at the top of the carrcot and change the position of the adapters
Hey guys, the back wheel on my kinderkraft moov is extremely wobbly, does anyone know how to solve the problem??
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com - we will take care of your case as soon as possible.
I love love this buggy, unfortunately, I had to let it go just 1 month before my son turns 2. My mom has a very small car and it takes a lot of space at the back.
Thank You for choosing our brand. This model is actually a solid one, but we can recommend You a different compatible model of the stroller perfect for small cars - our PILOT stroller.
What car did she has.? Is it suitable for Toyota aygo.?
If you take out the wheels, it might fit and take less space.
I brought one from precious little one and we can’t seem to zip the thing round the bar
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com - we will take care of your case as soon as possible.
I use this buggy for my precious little one
I have a newborn and I'm currently using the car seat to the stroller. Is there a specific age or weight prerequisite to switch the the other seat or I can just switch it anytime? Thank you! 😊
Hello, the MINK car seat can be used to 13 kg, after you have to change the car seat :)
Hi I have the same one and I just see in the film that there must be a belt to rest the footh I dont have that belt. 3:49 min
Hello, in this case please send us an e-mail to support@kinderkraft.com
Could you please explain why the baby can't be carried in the carry cot. Thank you
The bassinet must not be used as a child carrier. It is only designed for assembly and disassembly on the buggy frame.
@@KinderkraftOfficial Thank you. Could you also tell me if the car seat can be used with a lap belt and if there's an available base. Thank you
@@Rose-bg4jm You can use a seat belt only to attach this car seat, any base is not suitable for this model.
Does anyone know what's the size of the front inner tube of this pushchair please?
Hello, in this case, please e-mail us at support@kinderkraft.com, our specialists will give you all the necessary information
Ja wir haben dese. Gekauft in Deutschland sehr schön
💞
And on some websites it says it can be used from birth and Some say that the have to be older. (Six Months I believe).
What do you say ?
Our Moov travel system is dedicated to children from birth.
I have this pram for my new born its perfect i love it
Can the carrycot only be used without the belts? Can I use it on the bus with a 2 month old baby? Can I use the belt on a two month old baby? I find it uncomfortable to use the carseat for a long day of walking for the baby to sleep
Hello, carrycot can be used without the belts until the little one starts to sit by themselves, then you have to transform it into the normal seat :)
i bought this and the only criticism I could give isvthat the padding could be a bit thicker/comfier.. however, my little lady has been fine in this 😊
Hello, thank you for your opinion! Best regards 😊
I bought this moov 3 in 1 system 6 months ago. Car seat from it is broken with adapter. Can I get the same Car seat and adapter which can get fixed in the pushchair? Please give your valuable response on this. Thank you
Hello! Please email us at support@kinderkraft.com - our specialists will give you all the necessary information.
It says on my travel system "this seat unit is not suitable for children under 6 months" does this mean I have to use the car seat from new born? Sorry first time mum and pram buyer.
Hello Tamara, exactly You can use a stroller when your baby is over 6 months, for this time You use your car seat or gondola :)
Got this a couple of days earlier, still trying to figure out how to fold it
This model can be folded without the seat on it, you can find all the information in our manual kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf :)
Can the stroller be back facing, too? Where it seats with the child facing the parent
The seat is adjustable so that the child can face the parent or the direction of travel.
Hello @kinderkraftofficial , my baby is due next month I’m looking for a stroller I checked your page it was from Poland I think. do you deliver to UK??? And how is pricing if I buy directly from your website? I saw some websites in UK which sell kinderkraft’s stollers but I’m not sure about warranty ,exchange or defective material policy there on there pages. Please let me know more
Hello, unfortunately you cannot buy directly from our site. You can find our products on Amazon or if you go to kinderkraft.com/en/ and click on the button buy online next to product, it will appear the list with our distributors
I need kinderkraft moov strooler baby handle pumber only..available??i m india..pls replay mee..im waitng
Hello! Unfortunately, we do not have information about our retailers in India :( Please contact your local or online retailers for more information about the availability of our products.
I try to do it but as I purchase this product from Cyprus I don’t have the document no. That you are asking for
If you are buying spare parts, you do not need a proof of purchase just the name of the spare part and the picture of the product :)
What about tire it's come low air normally or not
Hello, in this case please send us an e-mail to support@kinderkraft.com
1.32, I can't get that bar up straight, there are pieces of plastic blocking it.
I need the dock for the car. Where do you sell it in Finland. Very dissapointed. I need it. Please send the car dock to me.
Hi Oravankarva, please contact us via bok@4kraft.com. We will try to help you.
@@KinderkraftOfficial Thank you for wasting my time Kinder youtube commenter. What a waste was to buy this product, now i have a problem, and what a waste was to ask you anything when you make me go through email even there is no dock for the car for the seat. I would have appreciated you had told me there is non here so i wouldn't have wasted my patience, only my money, and after everything you will do shit about it. Instead made me email for no reason.
I recieved my new car it looks so nice i have only question about the wheels schould i pump it .? And have u any video on how can i install the car seat in my car thanks
Yasmin your wheels should be pumped :) For this moment we don`t have a video with our car seats, but in manual, You should find all needed info on how to install it in a car.
@@KinderkraftOfficial i ordered this moov online too. i.have 1 question. Should we pump the wheel before the first.use or when?
@@DidiWiwi8DidiKawaii wheel should be pumped, if you want to be sure that you can check the pressure in them. On the wheel there is information on how it should be.
Can't you take of the fabric from the stroller and wash it? Can't find how to get the hard parts out the bottom of it 🤔
Hello! The seat cover, mattress, leg cover and bag can be washed. Please see our manual instruction, where you can find how to clean the stroller👉
kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf
Mine keeps falling on one side when folded/doesn't stand straight as it is supposed to. Can someone assist what am i doing wrong please
Hello! Could you please send us the video showing the issue to support@kinderkraft.com? Our specialists will check the video and will come back to you with more information via email.
Great buggy, but pumping up the tyres is a nightmare. The position of the air valves makes it very difficult to do
gracey62uk yes it is hard to do right now the wheels are really low idk how to pump it
I just take the tyres off one by one at gas station, it’s the easy way for me
Please how do you fold it into the car
All the information about folding you will find in our manual - kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf
Correct tyre pressure for tyres please, front and back? Thanks
The maximum pressure shown on the wheel-tire is approximate: 250 kPa, 36 psi, 2.5 bar, 2.5 atm.
However, the recommended wheel pressure for a pram is much lower. In practice, this means that we do not pump the tires to the "stone", we leave room for a slight "deflection" of the tire - we check it with the thumb by pressing on the road part of the tire.
@@KinderkraftOfficial thank you
@@ghosiabi5542 If you have any questions please contact us. Best regards 😊
Why the rain cover wasn’t showed ? And skipped
The rain cover was shown at the beginning
How do Pump the wheela though? 🤷🏻♀️
Hello, you can pump it with a normal bike pump :)
Does the car seat needs to be installed with isofix?
Hello, MINK baby carrier does not have an ISOFIX base and is not compatible with any of the existing ones. It can only be mounted in a car by seat belts.
@@KinderkraftOfficial is still safe with just seat belts though? Where can I find any instructions about installing the car seat? I am planning to buy this stroller and that’s one of my concerns
@@zaiflores Each of our brand products, before being placed on the market, is thoroughly verified in terms of safety required in legal and normative acts. Safety requirements for trolleys are formulated in the EN 1888-1,2 standard. For the MOOV stroller, compliance has been confirmed by a report issued by an independent laboratory. The same is the case with the MINK seat added to the 3 in 1 set, which, however, is subject to the requirements of the UN ECE R44 regulation. So yes, this model is safe to secure only by seat belts.
Also, you can find a manual for this model of the stroller here - kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf
@@KinderkraftOfficial Okay, really good to know. I’ll go check the link for more information. 🙂 thank you!
@@zaiflores If you have any other questions, please do not hesitate to contact us. Best regards! :)
How do I assemble it back when its dissemble
You can watch this video from 0:26, the first whole section of the video shows how to install the pram :)
Hi I have a problem with the front wheels they seem to lock themselves all the time and they I struggle with moving the pram
Hi Egla please contact us via email at bok@4kraft.com. We will examine this problem and will find a solution for it. :)
Hey, above the front wheels there are clips. Just push them up and the wheels wont lock..
DJ Grinz I have one of them always unclikcs
@@eglap9164 oh i see, hope it gets fixed
är den lätt att fälla ihop ? har en liten bil och inte mycket utrymme
Hallå! Denna modell är 74x61x37 cm efter hopfällning (utan sits, det går inte att fälla ihop den med en sits på ramen) 😊
Maxi cosi habe ich falsche richtigung gesteckt und jetZt kommt es nicht raus
Hallo! Im Interesse der höchsten Qualität des Kundendienstes schreiben Sie für weitere Informationen bitte an die E-Mail-Adresse kundenhilfe@kinderkraft.com. Sie erhalten umfassende Informationen von unserer Kundendienstabteilung.
I have recently ordered one ,Is it flight compatible ?
Hello! Do you mean the stroller of the car seat?
Can you believe my baby is 5 months old and I never used the carry cot function😭 what a waste for some reason I just couldn't figure out how to get it all set up and just been using the car seat to take baby on short courbet but can't wait to use the actual pram now she's sitting up better 🤗
On short journeys*
@@micateasdale8776 Thank you for opinion! Glad that you like your pram, best regards 😊
Does kinderkraft ship to the USA?
We are very sorry, but unfortunately we ship only the EU countries at the moment :(
Halló. Diese Grey oder black?
Grey
How can I fold it?
Hello, all information can be found in our manual instructions 👉👉 kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-MOOV-manual.pdf?_gl=1*2am2x5*_gcl_aw*R0NMLjE2ODI0MjYyNDQuQ2p3S0NBanc5SjJpQmhCUEVpd0FFcndwZVgtWjdFV19XZEQyVnBaSXpyUmNNQ2pXSXlUNTgtY3gyUC1vWGo0ZEs5QWM0bUI3RF85d3J4b0NDX29RQXZEX0J3RQ..*_ga*MTg4ODA2Njk0Ni4xNjgwMDc1MTcz*_ga_HDNRGEL00J*MTY4MzAxNDg2MC4yMC4xLjE2ODMwMTUzNDcuNTUuMC4w*_ga_G5381SHGMP*MTY4MzAxMjY5MC42NS4xLjE2ODMwMTUzNDcuNTUuMC4w&_ga=2.40079458.1559936932.1683007337-1888066946.1680075173
How do you wash the newborn insert
Hello! We recommend cleaning the insert in warm water (below 30°C) using a mild detergent and leaving to dry. Do not dry mechanically.
@@KinderkraftOfficial Thanks, that did it!
If you have any questions please contact us, best regards 😊@@20storiesunder
The whole video doesn't show how to fold the legs? Do they not fold?
Hello, the legs of the stroller are not foldable.
How leave the adaptors from the car seat?
Hello, you have to push the blue buttons on the sides of the car seat and pull the adaptors out
Ok thnx 😊
@@markkds451 If you have any questions please contact us, best regards 😊
Wie klappt man den wieder zusammen????
Wenn Sie den Kinderwagen zusammenklappen möchten, müssen Sie zuerst die Babywanne/den Sitz abnehmen
Hello. I have this stroller in very good condition and I need the safety belts inside the stroller. Can anyone please help me if you don’t need the belts anymore and I will pay for the courier to Cyprus and the amount you are asking for. Please contact me
Hello! If you are interested in purchasing spare parts, please fill out the form on our website rma.kinderkraft.com/?lang=en and select the option "post-warranty claim".
This is the quickest way for us to examine your request and contact you in case of any questions/additional information regarding the availability, shipping costs or price of the spare parts you wish to purchase.
To complete this form you do not need proof of purchase, just the exact model name, date of purchase and photos of the parts you wish to purchase.
My prams wheel is broken and also hood
Sorry to hear that, please contact us via bok@4kraft.com we will manage with this situation.
Alguém sabe como retirar a forra do ovo para lavar?
Olá, o enrijecimento não pode ser removido no MOOV. A capa do carrinho deve ser lavada com pano úmido e detergente neutro.
Quer dizer o meu bebê vomitou e não dá para tirar? Não tem lógica nenhuma
@@anagomes574 Lamentamos muito, mas essa é a única maneira de limpá-lo.
Rita Gomes batista
Hello, how can we help you?
German craftsmanship
Hello, how can we help you?
@@KinderkraftOfficial can i have a one for free👼🏻
@@kimchi-trades1639 Hello, thank you for being interested in our brand, if you are interested in collaboration with us, please contact us via our Instagram.
I totally regret buying this!!! I always pump the wheels before going for a walk. One of the wheels also didn't come with a tube its embarrassing and extremely painful...
Hi Oluchi, sorry to hear that. Please contact us via bok@4kraft.com. Our customer service will take care of this issue.
@@KinderkraftOfficial Thank you so much. Received my new sets of wheels today, it was so prompt. 💃🏻💃🏻💃🏻💃🏻
@@ciarachichi so happy t hear that. Regards :)
Its great, but i would give 2 stars out of 5 just because front tires are impossible to pump without taking them apart totally and even then it is not so easy to put pump on tire valve. The design of the front tires are flawed.
Same
This is the biggest waste of money, only been using it 4 months and now having to buy a new pram. I thought it was great at first, until things started breaking and the tyres are a nightmare.
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com - we will take care of your case as soon as possible.
It's cheap but not good Qualität
Hello, we are very sorry that our product hasn't met your needs, and thank you for your opinion!
mauvaises explications dans le montage
Bonjour, merci pour votre avis, nous l'avons transmis à un service compétent. Si vous rencontrez des problèmes lors de l'installation de ce modèle, veuillez nous contacter via Instagram, Facebook ou notre adresse e-mail support@kinderkraft.com.
Do not get this push chair ive only had it for a few months and already having so many problems and customer services are a joke and so rude
Hi, we are sorry to hear that. We are open to solve any issue, please contact us directly via bok@4kraft.com