I worked at the capital grille for 12 years as a server. The dessert plate should have been comped off, your server messed up. The reason we ring it up is so the kitchen knows to make it. He should have also offered you a dessert menu. He was being lazy and just wanted to go home. The valet should have stayed until you were done. Those guys make about $300 in tips per person, at our location they stay until the last guest. For the price you paid, there should have been no mess ups. I would have complained. The only reason you thought service was good is because you are nice people and don't complain.
If we weren't in the restaurant industry ourselves we probably would have complained, but we understand the struggles and stress it is of running a restaurant and having all employees on board.. its Okay we are still fans of Capital Grille! Which one did you work at?
I don't know wha elste french fried potatoes would be made of, but yeah...the fries have grated grana padano cheese, fried parsley and a squirt of white truffle infused oil. The birthday desserts are incredible, but I don't understand how you were charged twice because they're a complimentary offering.
Nice review
I worked at the capital grille for 12 years as a server. The dessert plate should have been comped off, your server messed up. The reason we ring it up is so the kitchen knows to make it. He should have also offered you a dessert menu. He was being lazy and just wanted to go home. The valet should have stayed until you were done. Those guys make about $300 in tips per person, at our location they stay until the last guest. For the price you paid, there should have been no mess ups. I would have complained. The only reason you thought service was good is because you are nice people and don't complain.
If we weren't in the restaurant industry ourselves we probably would have complained, but we understand the struggles and stress it is of running a restaurant and having all employees on board.. its Okay we are still fans of Capital Grille! Which one did you work at?
It's a big secret 😅 eventhough I don't work there anymore they were good to me so I don't want to cause any problems. I'm glad you enjoy good food.
I don't know wha elste french fried potatoes would be made of, but yeah...the fries have grated grana padano cheese, fried parsley and a squirt of white truffle infused oil.
The birthday desserts are incredible, but I don't understand how you were charged twice because they're a complimentary offering.
Yes we were upset about that too, it was charged as shown on the receipt :(