Disney Is Banning Third Party Tour Guides!! I’ve Been Banned, Help Me Share My Letter To Disney
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- เผยแพร่เมื่อ 5 พ.ย. 2023
- This video does not speak for all third guides as far as personal stories and feelings I’ve shared but there are many guides looking for a chance to speak to someone at Disney. Many of us are feeling hopeless and unsure what to do at this point. I have made this video in desperate hope it reaches the right person. This video was made to get the message out there and also a way for me to express my feelings. I have had too many thoughts eating me alive to keep silent. I am searching for the chance to speak to someone at Disney that can change the outcome. I would love to have my job back but mainly I would like to have my ban lifted so I can enjoy the parks when my family comes to visit.
Our family was shocked when we heard about all of this. We’ve gone twice with a third-party guide, and we love him. He was part of planning my husband’s marriage proposal, and he helped watch our newborn during rides on our following visit. Pushed strollers, fed him bottles, all of it. We don’t want to go back to Disney without him.
My travel agent gets paid her commission directly through WDW Corporate, not their clients. They are affiliated partners of WDW Corporation. WDW Corp sends them information in advance so they can be prepared to inform their clients of new travel options. You can’t really compare what a travel agent does & what a 3rd party tour guide does.
I’m very sorry to hear this. A warning certainly had been more professional and positive. I know the feeling; I was banned from Dutch Wonderland (a theme park in central Pennsylvania) because I was dumped by an employee (that trespass was eventually lifted). Here’s the bottom line: Disney usually rejects these trespass appeals so soon. My recommendation is to contact an attorney. They will write a letter on your behalf and approach your case from a different angle. You chances of getting the trespass lifted will be much higher. In the meantime, you are NOT banned from DisneyLAND. Good luck.
I am a career artist and entertainer and I have been for 30 years. Back in the early days of my career when I was not just starting out I had already been a little bit established but I was a young kid in my 20s and I went to an open audition for Disney. It was the theme parks I go in, I do my audition and the door is slammed in my face, at that point, I had taken some professional courses in acting that also taught you about networking and basically I just took it for what it was. You know I was starting to develop a thick skin so it didn’t bother me too much back on it now. What does bother me is that I not only Have seen videos like this talk about the mistreatment, but I do know somebody who I worked with years ago. She was a very established actress singer, and Director very talented and a very kind person. She had really made a name for herself in the Massachusetts area where I am stationed out of and still am to this day, she had gone to another open for Disney and got cast in one of the shows as a lead performer, singer and actress so she gave up everything she had here transferred her kids to a school in Florida. She was a single mom at the time and packed her bags and moved out to Florida to work at I think it was a show at Magic Kingdom. I don’t totally remember, however, and within six months of the run of the show, it was supposed to be a permanent addition to Disney at the theme park and within six months the show was canceled now based on what they paid her which was pretty terrible. I don’t know how much she got paid, but from what I heard it sounded like it was below minimum wage or somewhere around there, she did not have the money to pack her bags and move back to Massachusetts so she and her kids got stuck in Florida and they transferred her to one of the gift shops for the same amount of money she was making for the show. With me after that experience, I started getting some really good performance work as a lead performer in a lot of shows that at the time were considered nontraditional theater stuff that is really on a more contemporary level and today I referred to it as counterculture theater. This played a huge role in establishing me on where I am today and what has kept me a viable entity in the throat industry that I have been in now successfully for 30 years. So to be honest to this day I count my blessings that that door from Disney was shut in my face. My heart goes out to everybody who has suffered at the hands of working for Disney. Having said all of this, I totally commend this woman for what she is doing. She is totally doing the right thing and I do hope others who may be receiving the same treatment will step up and speak out about this.
So hold on, why would your example family need to call their travel agent to cancel reservations they had, unless they weren't reserved under their own names? Is this one of those travel agencies that is doing 'ghost reservations' and other tactics to secure reservation times? With the My Disney Experience access, every guest who is registered under their own name should be able to cancel completely on their own. There's a lot of sketchy workarounds being used to 'make magic' for guests by third party operations.
I believe you all should have been given a warning and not in all around ban. However in your writing of the letter you did not do yourself a favor, instead of seeking an unban for yourself you pushed the 3rd party tour guides which is why you were banned. Understand 3rd party anything in Disney makes them liable as you are unofficially representing the company, Disney cannot account for any misinformation or false statements made by an unregulated tour guide. You are also profiting of Disney as a competing business as they have their own specialized tour guides and management team technically you are stealing from their business lastly if a guest gets hurt due to negligence or misinformation by a tour guide the third party will wipe their hands clean and the guest will go after specifically Disney as to these guest you are a part of Disney.
I think it’s unfortunate and I’m sorry this happened to you. I can understand why Disney would want to stop third parties from undercutting their prices. But they should have given you a warning at minimum. But to trespass you is a bit harsh.
It seems that a warning or SOME kind of explanation would have been fair, especially for the tour guides who had no idea they were doing anything wrong. 😓
Like someone else said Disney is going through financial hardship so they are cracking down on a lot of things to recoup profit. Definitely focus real estate, and given you have background in hospitality there’s a wide variety of areas you can pursue. Do not try legal action no matter how much someone convince you because they have the money, lawyers and time to wait you out until you go broke.
Most of the third-party guides were abusing the DAS system. So, instead of figuring out who was doing it, they probably just decided to ban them all. Definitely not accusing you personally of doing anything, but I know for a fact that's how a lot of them operate.
I would love a full explanation of what a 3rd party tour guide does
Give the company some time to cool down, the company is going through major issues at the moment. I bet they will remove your ban in 1 year after you appeal a second time. You sound genuine, don’t lose heart.
sorry to hear. I wonder how they even know who's doing a tour
Why did they ban it without warning?
Hang in there. We are going through the exact same thing, friend. Our lead singer is a third party guide and is heartbroken. Her name is Monica, aka Tour Guide Barbi. (BarbiNoE) You guys should team up. Always strength in numbers. You deserve to have your businesses back. ❤
Would you try to sell home brewed coffee at a table inside Starbucks? Should Gideons have no problem with another bakery walking their line selling cookies?
I have one word of advice, and that would be. ‘ Universal’ Disney is not just amusement park with something else take that place making their money now timeshare.
Why would someone need a tour guide ?
One big issue is that the 3rd party guides were telling their customers to request the DAS pass, claiming things like IBS, to 'hack' the system to guarantee more rides. There are other things they do, too. Some are 3rd party guides with the DAS pass. They are also hogging the dining reservations months in advance so others can't get reservations... That's just some of the issues, but they are also cracking down on anyone who is making an income in the parks without permission. This has happened to some Disney bloggers and streamers, too, who are causing problems and complaints.
Ummmmm…..I do not see an issue here. How a THIRD PARTY company thinks it’s okay to offer a service that Disney offers in THEIR parks, taking business away from them in THEIR parks is mind boggling. I don’t care if the company has been in business for 30 years. I’m actually surprised that Disney allows outside food and drinks. No theme parks do. Because they want you buying THEIR products. Shoot, even our schools here don’t let you bring outside food and drinks to the sporting events because they want you buying their concessions. Is it okay to go into Target and sell goods? Is it okay to set up a grill in McDonald’s parking lot selling burgers? Would you set up a coffee machine inside Starbucks and sell coffee? It’s the same thing. I’m sorry people lost their jobs, but as far as “fair” and expecting a warning….its plenty fair and Disney doesn’t need to provide a warning. But, they may have given the company you work for a warning and they chose not to say anything to paint Disney as the “villain” when in fact, that company is in the wrong. They are lucky Disney allowed it for so long.