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Thank you for your support! Sometimes rules are only enforced to some people so I know how you feel, it’s definitely not fair. Just keep being a good honest person and your hard work will pay off eventually!

Our guests were aware we were not employed with Disney so it would not be a liability in Disney but there have been sexual predators within the Walt Disney they’ve had to fire so this can be an issue in any place of work unfortunately

If you have been to the parks recently during peak times like spring break and the holidays the wait times are very high and riding everything is out of the question. The genie + system is not beginner friendly so we knew how to maximize it by what to book and that way we’re in our phones the whole day instead of the mom or dad and they can focus on the memories they’re making with their kids. We also pushed strollers, carried bags, watched the little kids if they were too short to ride, etc. basically just taking off all the stress of the vacation and creating more magical memories!

Of course Disney expects to get a cut of tour guide fees. It’s shocking it took them to crack down on this.

I’m sorry I don’t have the video anymore! It was part of my study course through Gold Coast schools but I no longer have access to it

@@rachelratliffrealestate it’s ok that seems so helpful I’m studying now but came back for some motivation! :)

Best of luck on the studying!

Hello Rob. Are you looking to purchase a single family home or townhome? I can find out more about the pet policy for you. How many pets do you own and what are the breeds? I do know they have a nice small dog park located within the community

Single family home I have two dogs spinone italiano they are like pointers and about 80 lbs each

Okay please email me at rachelratliffrealestate@gmail.com I would love to find out more about what you’re looking for and your timeframe for purchasing

Yes unfortunately it only takes a few people to ruin it for everyone but as I stated in my video I did not and would never abuse the DAS system and no one in the company I worked for did either. It was a very small percentage of third party guides who did this and regular guests abuse the system as well not just guides. As with the dining reservations we didn’t have access to make them any further in advance than any other guests and we only made reservations for what our guests wanted.

fake das pass and fake scooter users are ruining the park - so is all the dvc crap

@jhillestad How do you know they are fake? I have to use a ECV. I hate it .but I couldn't last 5000 steps before crying in pain, so it's a literal lifesaver for me. I am lucky be be alive after some jerk nearly killed me in a car accident a few years ago. I've had two major surgeries on my leg in the last 18 months. Im lucky I can walk at all, usually with a cane... I'm lucky I'm alive,.frankly... since my car flipped 8 times across an entire freeway. I also suffered neurological issues and I struggle with people getting too close to me. Going to the parks.is.part.of my physical and mental therapy. But sire enough, some @-hat usually comments about me being a 'fat chick' too lazy to walk and.how I wouldn't need a cane if I just moved more. 🙄 We'll, Id.trade places with the more able bodied people anyday!! 10 years ago I was backpacking for weeks on the PCT ... now I'm in physical therapy 3 times a week thankful I can walk at all. Yep, I have DAS and I use a scooter. It's the obly.way I can possibly experience the parks right now and I'm thankful for it. I've tried without both and I did NOT do well. Point being, you can't assume anything about people. Are there people taki.g advantage? Sure.. but I don't think it's an advantage. Navigating the parks.in an ECV with DAS can be really difficult and time consuming. While the park is mostly accessible, some.thimgs aren't and able bodies take things for granted

@@InternetJury so you are telling me no one fakes needing a scooter or das pass ? you of all people should be the most pissed its thanks to them there is an over-saturated use of these rascal scooters grinding along their way to big thunder ... even disney is cracking down on the das pass diarrhea squad

No the exam is a one time thing! There is a post license course to complete within the first 1.5-2 years and then continuing education courses. This could be different for every state though, I’m not sure

Wow that’s crazy! I definitely followed my guy instinct but I know a lot of successful agents who work for other teams but there are just as many untrustworthy agents out there as well so have to be careful for sure!

I ordered like 13 different flavors so I haven’t tried them all yet but I’ll update the description once I do. My favorite so far has been the cookies and cream!

​@@rachelratliffrealestateabsolutely disgusting! Aren't you drinking chunks of oatmeal???

I was definitely not pushing for the third party tour guides in my letter but simply explaining how we helped Disney and at the time of the letter I was very in shock and had just lost my main source of income so I was desperate to try and do what I could for Disney to see that. I have moved on past the touring now but am very disappointed I haven’t been able to get ahold of anyone just to talk about the ban. There are however thousands of third party businesses that make money off disney yet the guides were the only ones targeted. The company I worked for also made it clear that we were third party and did not have any affiliation with Disney.

@@rachelratliffrealestate No I definitely understand what you were doing, unfortunately Disney doesn’t take it that way. I also know how heartbreaking it can be to lose a place you love, but I feel after a year your appeal should fall on the right ears but make it more personal and about what you love and what the place means to you. Personally if I was Disney and read your email I’d be offering you a job because you understand what makes the magic, and how to make a memory. A year will go by quick and then they will listen to your appeal hopefully rather quickly and get to enjoy the park. Just remember the third party tour guides came under fire due to the handicapped tour guides abusing the privilege and unfortunately that trickled down to you honest hard workers.

I will definitely be writing to them when my one year comes and making it more personal. Unfortunately they have ruined the magic for me with how they handled it and I understand they’re a private company and can do what they want but how they handled it has definitely made it hard for me to ever feel the same way I used to feel about them. Thank you for your understanding!

Do you classify McDonald's as competition to $300+/person fine dining restaurants? Point is, they aren't competition - they aren't serving the same markets/demographics. The Disney tour guides are, at MINIMUM, $3,150 PER DAY. That's top 1% money. These tour guides are serving middle-class and disabled families. I have a friend who is disabled and needs a scooter, but her son is also disabled and needs to be pushed in a wheelchair (per Disney rules, he CAN NOT ride his own scooter). She obviously can't push him herself. Without a guide, they can no longer enjoy Disney parks. They had planned to go in May, they had to cancel their trip as their normal guide was banned. Whatever their reasoning, they should offer more affordable options to replace the services, especially for disabled guests.

Congratulations on passing! 🥳

Wow thank you so much for the support and sharing your story. I am so sorry about what happened to you and your friend but I do try to believe everything happens for a reason and things have definitely changed a lot for me within these last few months and I hope it is only up from here. These are things that definitely shouldn’t go unheard and I’m glad everything has worked out for you now.

@@rachelratliffrealestate thank you and I am sure everything for you is gonna work out in the end for every door that closes another opens Keep fighting your fight, but also please make sure that you were doing stuff that lifts you both financially but more importantly, spiritually Keep only those around you who will do the same best of luck to you in your fight. You have my most respect for what you are doing.

Thank you so much, I am definitely focusing on who and what I surround myself with. You support and words mean more than you will ever know!

I am really hoping but it is still very unclear what their plans are. Definitely would’ve liked to get a warning at least

I can’t remember exactly where but I went through Gold Coast schools and it was within the course material. I believe at the beginning of each chapter they state what % is on the exam and I think it was also mention in the crash course I took to study. Sorry I can’t remember for sure but hope this helps some!

Many of us looked into a lawyer when it all happened but they wanted to charge a few grand per person with no guarantee of lifting our ban. When the year comes we are able to write in and appeal it for free but whether they lift it or not is the big question. Thank you for the tips though!

Yes the questions were all worded differently to try and throw you off but they were all on material that I studied over and over again and I followed all the tips I received like reading every answer all the way through before selecting your answer and things like that. Once I read through the whole course I failed the first few practice tests but once I started studying is when everything came together for me!

Unfortunately I still haven’t gotten ahold of anyone for answers so I’m not sure. I know they are a private company and can do whatever they want but a warning definitely would’ve been nice, especially since it’s something that’s been around for well over 20 years 😞

I went through Gold Coast schools online and took notes throughout the course. All the information I studied is within that course. I bought the package that included a crash course at the end of the exam- it was all online also and was a Friday-Sunday live zoom class and the crash course definitely helped me the most but everything I studied was from my notes I took throughout the course!

Not all travel agents operate this way and that wasn’t really the main point of my video anyways. The main point of my videos is just to try to get ahold of someone to talk to but I was just stating there are many other people who make money from Disney that Disney does not employ

If someone is going to a travel agent that is charging them more than booking it yourself, then that is the wrong travel agent to go to. I do understand the point of your video. WDW management stated in their reply letter to you that you could reapply in One Year for your ban to be lifted. Just because you can’t go to WDW Resort you are still free to go to Disneyland or any other Disney Park in the world. When life gives us lemons, sometimes it’s best to use are energy on other positive things in our lives. You are a young lady in good health, there are so many other things you can do in your life. Try not focusing on the negative & focus your energy on finding another job & passing your real estate exams.

Yes I am not super familiar with many travel agents as I wasn’t a company owner so never worked with any directly but have had friends that use them and told me their experience. Thank you though I am definitely trying to stay positive and move on, I live very close to Disney though so I have been trying to find out if I am even eligible to apply for Disney now or any of the stores at Disney springs but unfortunately haven’t been able to get ahold of one. I have already passed all my real estate exams but can’t afford to pay the fees now after losing this job but hoping this new year brings me a better job opportunity and I already have my license now so I can get back into real estate once the time is right again. Hope you have a happy new year!

The companies did not receive any warning either it was a shock to all of us. The analogies you are using aren’t the same thing. We brought a better experience to guests who most wouldn’t pay the price of a Disney VIP so we aren’t taking all the business away from their tour services but creating magical experiences for people who would otherwise do the parks on their own and make them want to come back time and time again because of us, we’ve had people tell us this. We encourage dining reservations and staying on property, encouraging guests to spend money in the parks. I am not defending anything about what Disney can and cannot do as I am aware they’re a private company and can do whatever they want but if people are going to comment on the situation I just wish they would understand the full situation. All I’m asking for is a chance to talk to someone as Disney and at the very least just get some closure.

It's a classist and ableist decision, and honestly, a poor business decision. Many families won't attend Disney anymore as they need help navigating the parks and Disney's tour guide costs are WAY too high, *the LOWEST it could possibly be is $3,150 PER DAY.* That's a cost only the top 1% can afford. Not to mention the massive tours for international travelers. They aren't going to be getting the money the tour guides were getting -- they were serving different demographics already. Let's say they DID ban letting you bring your own food and drink. This is like them then saying "now we've banned quick service, you can only eat at our a la carte table service for $100/person". That would price out a LOT of families, losing a great deal of money. See how that would make no sense? This is the same sort of thing. They're not gaining money by the ban as those families can't afford their services, but they certainly will be losing money from families who can no longer attend. I have a disabled friend who needs a scooter and a young son who can't (per park rules) ride his own scooter yet needs to be pushed in a wheelchair. Without hiring a guide she literally can't go to Disney -- they won't let her just tow him around, it's a safety issue. She certainly can't afford over $3K per day. It effectively bars many poor families and disabled people from enjoying the parks.

Thank you so much you have no idea how much your support means to me. They definitely aren’t the Disney I used to know but I’m still just hoping to be able to get ahold of someone for some sort of closure in order to fully move on.

Third parties still brought Disney money so the coffee and cookie analogy isn’t relevant. We highly encouraged guest to stay on Disney property and booking dining reservations, took stress off their trip and created experiences that now want to make them come back more often. We also required the purchase of genie +. I have been banned and been actively looking for other jobs but with the holidays here the timing hasn’t been great. I am fully aware Disney is a private company and can do whatever they want, I’ve only lived in Florida for four years and from my understanding third parties had been around for almost 30 years so all I’m saying is a warning would’ve been nice before getting banned, there are thousands of other people who make money from Disney that Disney doesn’t employ so I’m just not sure why all of the sudden we were the only ones with consequences. I am trying very hard to move on and get another job but I am just wanting my ban lifted

As a third party guide what my job was to do was take the stress off the families and plan their day. So I am taking care of booking all the genie + stuff (we purchase it on the families account and book stuff like every other guest). Since we are in the parks so much we just know how to maximize the system and things to do to fill time when you don’t have a lightening lane so guests aren’t waiting more than 20 mins for anything and their day just flows without them having to think about anything. We are also navigating the parks for them, pushing strollers, carrying bags, mobile ordering and bringing their food unless they have a dining reservation and my favorite part was making extra magic by pointing out hidden mickeys, sharing park history and the details Walt Disney put into the park and stuff like that. I may post a video to explain everything but hope this explanation helps!

That analogy isn’t really relevant. Third party companies actually brought Disney money because a big majority of our clientele couldn’t afford a Disney tour guide so they would just do the parks on their own. We are encouraging Disney reservations, staying on property and creating extra magic and taking stress off of them that make the families want to come back more. Plus we couldn’t offer everything a Disney vip can like guaranteeing every ride, back stage access, etc.

It seems like Disney needs to create an accreditation process for TPTG companies to get vetted and approved to offer services. This would include a thorough screening and background check. I doubt Disney has much incentive to approve TPTG vendors, however, since they can charge so much more for VIP tours. If there are 99 outstanding TPTGs and one bad apple taking shortcuts and giving a bad experience, Disney will likely hear about it and take action. It seems like this is what they have done.

This was a legit job that some people have done for well over 20 years. This was my main source of income, I paid taxes, the company I worked for had a business license. I think a warning would’ve been nice when this has been a thing for so long. I had actually been applying for Disney jobs over the summer but they didn’t have many positions open that I was looking for at the time.

@@rachelratliffrealestate Thats all fine but everything you described you still don't work for Disney. Its like the cringy youtubers that are at the parks everyday and they get the mentality like they're actual Disney employees since they think they own the parks. Maybe you nedd to come to the reality that you're just an outsider to Disney corporation like every guest and get on with your life.

I’ve never once claimed I worked for Disney and I’m just wondering why all the TH-camrs and other people who make money from Disney didn’t get the same treatment. I am definitely trying to move on with my life I’ve been applying for other jobs but I have family coming down next month and I can’t even go to Disney with them now, I just wish a warning would’ve been given so I could’ve at least enjoyed the parks with my family.

Agreed.She said it herself" make money off of Disney." It's crazy how they expect an explanation for breaking the rules.Disney never allowed this,it was never legal.They are now just enforcing the rule and she was caught. After a year,they'll let her back in but she'll never be able to be a tour guide again. Pretty soon Disney is going to crack down on TH-camrs like Universal did.

Thank you and that is my biggest frustration with this whole situation is that there was no warning given at all for something they’ve allowed for 25 years. They are a private company and I fully understand they can do what they want. I am just praying I get an opportunity for someone to hear me out. My brothers and 4 year old nephew are coming next month and I can’t even go to the parks or even Disney springs with them and it is just absolutely crushing me

@@rachelratliffrealestate so sorry about that! Hoping you get it resolved quickly.

Thank you and I’m sorry to hear about your experience as well! I had contacted an attorney when it first happened but they want $2500 upfront to write the letter and that is just to get my ban lifted not even get my job back so I unfortunately didn’t have that to blow not even knowing the outcome. I am still hoping to find some other Disney points of contact to get ahold of but unfortunately haven’t had any luck getting ahold of anyone else. I pray they lift my ban before my actual family comes down but I am losing hope each day that goes by

Yes I have been communicating with other guides and it definitely helps talking to people who are going through the same thing and understand. Thank you so much for the tips and yes if you have any other channels who might be interested in speaking about it please let me know!

@@rachelratliffrealestate HI there. Let me check something... I'll get back to you.

Thank you, means a lot! You are definitely correct on Walt’s dream. He was a big family man and wanted the parks to be for everyone and once people were in the park he wanted it to all come to life for people and this is not how the parks are anymore. It’s just crazy I studied so much disney history and things Walt did that the average visitor doesn’t know and I shared this with my families so they could truly see how much detail went into things and to get banned for sharing Walt’s magic is still a nightmare I’m waiting to wake up from right now. I will definitely have to be going to universal more. I love Harry Potter but grew up with Disney so I just don’t have the same passion at universal but I’m going to have to learn!

Good luck on your exam, I have a video with some study tips on how I passed on the first try! Unfortunately I have yet to make anything but I also am a part time agent not a full time agent, the market is definitely tough right now but it’ll get better!

Thank you that means a lot and that is an accurate saying! I just don’t understand why we didn’t at least get warning and it’s hard to move past that situation without at least getting some closure

The travel agents I know make reservations following all the rules. I could’ve canceled them on the account as well but many families I’ve had use a travel agent as well so since the travel agent made them the women automatically thought to text her to cancel. I was trying to get the kid calmed down and help the parents but would’ve gladly been able to cancel them myself. However they were popular reservations and I knew they wouldn’t want to miss out on those experiences. Nothing sketchy about anything any of the third parties did that I know. Unfortunately it only takes a few people to ruin the name for everyone 😕

Thank you that is so kind to offer! My dad works for Disney so I am going to have him try and go find it, hopefully he picks up the right thing haha. That tip is great though I’ve talked to other people who read from a prompt when recording their videos but with this one I just was speaking whatever came to me

Yes they could’ve at least given a cease and desist order but not even the company owners got any type of warning. My neighbor has his own business and is a one man show and has been doing this for 12 years and was one of the very first ones banned 😪

Thank you. I don’t feel we are even undercutting their prices because we can’t offer everything that the Disney guides offer and we even tell our guest that. It is just such a needed service and now their waiting list for their tours are at capacity during the holidays. The trespass has definitely crushed me to say the very least!

@@rachelratliffrealestate I don’t not believe they’re going to make you actually wait a year. It will most likely be until after the holidays and then they’ll probably lift the ban. At least I hope so.

@@mrljlanier unfortunately a lot of the guides are thinking they won’t even let us back in after a year. It is a lifetime ban that can be appealed after one year. I am trying to be optimistic that they will lift it after a year but even that seems like an eternity away right now

I am actually in a group message with her and was so sorry to hear about that. Definitely strength in numbers I just hope Disney realizes that amount of people they’ve greatly affected right before the holidays 💔

I’ll do all I can to help spread awareness. I think there is a meeting on Tuesday, right? I was also a guide.

Actually it was only a few companies doing this the majority doesn’t abuse the DAS and regular guest sometimes abuse the DAS as well. I understand your point though, it only takes a few people to ruin it for everyone unfortunately

Disney using the DAS as their public statement was a way to make public opinion sway in their favor, the majority of guides absolutely did NOT abuse the DAS system.

@@subliminaldoubt2092 They did and have for a long time. That's why the GAC was discontinued. Even Touring Plans noted the uptick in LL usage in their in-person park counts. There are several accounts and articles of this practice, not coming directly from Disney. "According to Insider, several third-party tour guides and business owners agreed that not everyone in their industry behaves ethically. One experienced third-party tour guide said there are several companies that are “widely known” to abuse Disney’s rules. “For instance, these companies might tell guides to tell guest services they have Irritable Bowel Syndrome to get a disability pass for themselves,” the business owner told Insider."

I agree!

Thank you I appreciate it! Unfortunately I don’t think Disney realizes they are actually costing themselves money by doing this. Between all the guides that have been affected there are now 10’s if not 100’s of families canceling trips or switching to universal instead but I am definitely going to shift all focus into real estate! Just hard to try and move past this without at least having closure on why and knowing I can’t go to the place that I not only worked at but spent most of my free time at as well

THE COUNTRY IS SUFFERING BECAUSE OF INFLATION! Think about that for a minute. Other Disney's in other countries are suffering too..... The domino effect!

Your comment doesn't have merit. Usually when people say inflation, they mean it in terms of "why people aren't spending". That's not the case here. People are spending to go to Disney. Rachel had other tours booked and she wasn't taking away from their main profit (ticket sales). Disney would rather have people spend 400 - 600 dollars an hour for their Disney tour guides. Maybe you're particularly hurting b/c of inflation but a lot of other people are booking trips. Disney simply wants their margins to improve due to a variety of reasons, and yes it could be inflation but not the only reason.@@JessicaSalenaOrtiz

The company is suffering because their entertainment businesses are cratering. Lucasfilm and Marvel are losing hundreds of millions. Streaming is losing hundreds of millions. Every Disney movie loses money. The company is awful.

Thank you so much for your positive comment, it means a lot. Disney was definitely a huge part of my life and I am just hoping I can somehow get their attention before a year. I just don’t think the magic would be the same and Christmas shopping at Disney springs was my favorite holiday tradition. Thank you again for your support ❤️

just keep giving tours. disney has no right to make law.

@@SamSitar unfortunately I am ban from Disney and if I step foot on any Disney property while I’m banned they can arrest me and I can spend up to 60 days in jail, which I would not last in so I am not going to risk even stepping foot on property 🙁 I am also a rule follower and now that I know apparently third parties aren’t allowed I am going to follow that but I am really hoping for the opportunity to talk to someone at Disney