The shrug at the end shows that Rowan's father knew exactly what he was doing, he knows what Rowan is like and he just wanted an excuse to spend time with his son. When it comes to dressing up as a mystery shopper, it's obvious that it runs in their family😂
What if he wasn't the real mystery shopper and this was just a ploy to get him out of the shop? He clearly loves his son but knows he's clueless and hopelessly naive when it comes to dealing with customers. I mean come on, he didn't even bother to change his shirt. :P
@sonictelephone1526 Want to, of cause. Need to, no. Rowan was already set in stone before her enquiry. If anything she might have made sure the others understood he absolutely wouldn't let anyone serve but him. She and the others were scot free anyway.
I love how Playtech mystery shopper is real person when other think it's Rowan.. and here.. it;s really his dad. and he knew Rowan gonna be the one who serve him.. what a good dad.
@@rstrela comments, people, etc also doing your own research, sometimes vague memorable people can pop up same as the girl that played in that short film
Well how nice of Rowan to serve that wholesome and kind "mystery" customer AND be able to get a nice milkshake with his dad. Nothing shady happened at all and this was a sincere moment that just occurred
Poor Britt. She looked heartbroken that she couldn't be the one to serve the mystery customer and get the milkshake with her boss. I hope she feels better soon.
0:11 the one kid in class being absolutly hyped over some very boring school trip or event there you have to sit in school much longer than normal and can´t leave
@nardalis4832 I will also move my eyes left and right while i say that And wear a moustache and fedora , To make it a bit more serious And unsuspicious
I was really expecting Rowan's dad to come back in and say: "Ok guys, I'll keep Rowan gone for the entire day... Good luck with the real mistery shopper!"
I’m so glad I was still up (3:40am central time) to see this. I really do live in the wrong time zone. That mystery shopper was amazing. Hope to see whoever played that character again.
Man.! A father would always want to spoil them little gremlins no matter what age they are. Even find a way to hype things up for a great time together.😂
I was half expecting the skit to end with rowan's dad walking in WHILE the mystery shopper was there to throw a twist in that almost nobody would be expecting XD
When i worked for burgers king back in the 90s the mystery shoppers were so obvious...... you had to be oblivious to the world to not notice them. The clipboard was the dead giveaway.
@ always been pandered to, expecting everything to go his way because daddy always made it so. That could all lead to the kind of personality Rowan has.
My favorite thing at work was to put up fake notices all over the building. Fake out of order signs. Notices to say the free drinks were to become chargeable etc. Signs to say bank holiday work would be compulsory over easter unless duscussed with a manager. Nothing funnier than winding people up.
The Christmassy music playing at the end. The dad turning around towards the rest, while he just walked outside, and is now bathed in red light... Is Rowan's dad secretly Santa?
The shrug at the end shows that Rowan's father knew exactly what he was doing, he knows what Rowan is like and he just wanted an excuse to spend time with his son.
When it comes to dressing up as a mystery shopper, it's obvious that it runs in their family😂
Rowan would never agree if he knew what he was doing.
What if he wasn't the real mystery shopper and this was just a ploy to get him out of the shop? He clearly loves his son but knows he's clueless and hopelessly naive when it comes to dealing with customers. I mean come on, he didn't even bother to change his shirt. :P
I believe he just wanted to get Rowan out of the way so the real mystery shopper wouldn't be served by rowan.
@@ZombieBarioth Yeah, well could be both. Though I'm also inclined to more believe it was a tactical move, to distract.
No the first time (Bored 80) it was a completely different handsome man
Love how Alan just went along with the “no serving any customers “ thing that Ellie was able to pull out of rowan lol
I feel like this whole series is about Alan learning not to be a model employee and becoming more like Ellie.
I used to not really like Ellie, but she's become my favorite!
@@mikeconner3684She taught me how to get paid over $100 an hour. 😂
@@mikeconner3684 i think that is the meaning of life.
Ellie's ability to get out of doing any work is incredible
She is my hero and inspiration.
Sure it is, but this episode is not at all an example. She did not have to say anything.
@insaincaldo You might want to watch it again
@sonictelephone1526 Want to, of cause. Need to, no. Rowan was already set in stone before her enquiry. If anything she might have made sure the others understood he absolutely wouldn't let anyone serve but him. She and the others were scot free anyway.
@@insaincaldo k
I don't think the costume and makeup team gets enough credit for their fantastic work, Rowan's dad is barely recognizable!
What do you mean, he looks the same as always? I wish they credited the guy who played the mystery shopper, though. He was great!
I didn't know that the mystery shopper and Rowan's dad were the same person🤯 Indeed, the makeup and costume people did a great job🤣
The mystery shopper is a cameo by Dustin Hoffman
@@mepatton wdym its obviously robin williams who came back from the death to be mystery shopper for a day
@@krikkrakvollenbak5892 - Yeah I definitely saw the Robin Williams resemblance too!
Smart dad, getting Rowan out before the real mystery shopper arrives
😮
Brilliant, two flies one strike, people think the dad is the mystery customer so no one suspects the actual mystery customer!
you mean Ben, right
Wdym? How did the dad get rowan out? Rowan served the myster shopper didn't he?
@@mdashrafulhaque8543 with a whole new currency this time... The Benton... Worth $1e78 New Zealand peseant dollars.
I love how Britt, Ellie, and Alan just stood in place for the whole skit and then Theo just materializes out of nowhere.
The only one who is actually competent lol
That's what IT does. They're just there when needed.
@@SuddenReal, a friend of mine works in IT. You should hear some of the stories he tells about incompetency in the workplace.
@@mangoredux Alan and Ellie knew it was better to not get involved, after what happened last time
Do you??
Do you LOVE it???
How they just stood there...
Poor Britt!! She was sooo excited for a real mystery shopper!!
She is the over achiever of the group...
@@PerfectAlibi1 That is putting it mildly...
Now we all know where Rowan got the idea of his Rowa disguise from.
but rowa was clearly a completely separate person what are you talking about?
@@louthinator Yeah, he felt really bad about getting paid too much, so he volunteer all of his unwilling coworkers to get a paycut. What a champ!
@@louthinator Yeah he's from France
@@ordermind Exactement, je l'ai croisé à la boulangerie ce matin ! 🥐
Only real olds know that it's actually a reference to another episode...
Rowan's Face Blindness strikes again.
4:16 Sorry what?😂
😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
Alan's new approach with playing along and being mildly entertained by everyone else's hijinks is great
to me he feels bored, kinda like how the episode's were called lol
Exactly what an underutilized, undervalued long term employee whom once had dreams of advancement does :D
bro, he looks like robin villiams so much with this "mystery shopper outfit" omg. feelings.. that shocked me.
immediately went to the comments to look for this sentiment because I thought the same just from the thumbnail lol
Right!?
A sad happiness.
Now that Rowan has left. The real mystery shopper arrives.
Ben
I just came back to vldl, and it’s as good as I remember.
Where the hell have you been? I've been looking all over the place you. You have some explaining to do young man/lady.
@@mv6354 where do I know you from mate?
Ehhh. Maybe avoid the Rental property management ones. They are poorly timed, and hit WAY too close to home in the current housing market.
@@brandonwirtz2308 that is the joke, it's a parody about real life rental properties
What, was your internet down?
I can feel Britt's pain. Poor girl looked so disappointed :(
Bro you know he knew EXACTLY what he was doing....and thats just so sweet
i think Alan have a crazy flashback/ptsd when the whole mystery shopper discussion taking place. 🤣🤣🤣🤣
1:01 I bet the script reads as "...at that point Alan was depressively realizing where things are going next..."
I love how Playtech mystery shopper is real person when other think it's Rowan..
and here.. it;s really his dad. and he knew Rowan gonna be the one who serve him.. what a good dad.
This explains so much about Rowan's origin story, you can grasp how his childhood might have been like lol
I literally just watched Rowan's dad get his head bitten off by a Warg in The Two Towers, hadn't made the connection before.
Glad John Leigh is a kiwi too
Oh nice. How do you find out what the actor's name is? VLDL never seem to credit them anywhere.
@@rstrela That would be John Leigh who played Hama
@@rstrela comments, people, etc also doing your own research, sometimes vague memorable people can pop up same as the girl that played in that short film
Thanks for posting this, it's crazy how young he looked in it.
man this is a callback... 7 years ago rowan and rowan's brother did the same thing :P
You mean Rowa?😅
@@tahmidAlNafi nah Rowa was more recent, look up the original mystery shopper episode.
Wait what, the very handsome mystery shopper with a mustache was Rowan's brother?
@@Eagle-Fly yeah, Rowan's secret brother who ceased existing after that episode (or maybe he became rodney.. who knows..)
The spitting image of a disguised Robin Williams walked in to the store at 1:15.
Well how nice of Rowan to serve that wholesome and kind "mystery" customer AND be able to get a nice milkshake with his dad. Nothing shady happened at all and this was a sincere moment that just occurred
Ellie: "I mean if you insist"
🤣
Rowan is literally my boss. Even the cleaning lady knows how to do more stuff than him.
@00:30 - his face is perfectly timed for a silent facepalm inside his own head, before shaking it off and continuing. That is some good acting
What father wouldn’t be proud of such an "incredibly talented 🤔" son?
He got my compassion.... 😋
You can see at the end poor britt heartbroken for having been stripped to serve the mystery shopper 😢
Aww.. Britt is so cute at the end there.
Plot twist: mystery shopper was Ben in a masquerade. He clearly wasn't anywhere else with his face. IN. YOUR. FACE!
I see how Rowa was taken away form the premises until the real mystery shopper would come xD
Poor Britt. She looked heartbroken that she couldn't be the one to serve the mystery customer and get the milkshake with her boss. I hope she feels better soon.
0:11 the one kid in class being absolutly hyped over some very boring school trip or event there you have to sit in school much longer than normal and can´t leave
Brit looked so disappointed at the end, whereas Ellie and Allan were just like any other day at work with Rowan
Rowan should do "How to be a Manager" tutorial workshops. It is essential that his knowledge be passed down to today's youth.
I was fully expecting the dad to come back in the store and telling the rest of the staff:
"the actual mystery shopper will still come later today"
Nearly choked on my tea at that last part. One of the most out of nowhere laughs I've had in ages.
Greetings i am a normal shopper. I'm going to use that line
Totally not suspicious 😂
@nardalis4832
I will also move my eyes left and right while i say that
And wear a moustache and fedora , To make it a bit more serious And unsuspicious
It seems that Alan finally taking control of the white shirt brought him a sense of inner peace.
I love how the test turned out to be one father son bonding moment..... wholesome lol
Britt cracking up at the end was awesome. I would spoil sooo many scenes, not being able to keep a straight face 😅
Ah.... that's where Rowan got his undercover idea from....
I was really expecting Rowan's dad to come back in and say: "Ok guys, I'll keep Rowan gone for the entire day... Good luck with the real mistery shopper!"
Wdym? Rowan clearly just served the mystery shopper.
Rowan you are a master or the awkward. I love how you can keep in character during these skits
I’m so glad I was still up (3:40am central time) to see this. I really do live in the wrong time zone. That mystery shopper was amazing. Hope to see whoever played that character again.
Was waiting for a twist like he wasn't the actual secret shopper and the real one walks in. I was disappointed.
That was already done in another skit, I think.
The hoops you have to jump through just to get Rowan to spend some father-son-time together
Ah! Hello adven- mystery shopper 🙄😒
this whole video just made me so uncomfortable
I was expecting that mystery shopper to actually be just a random customer that like writing things then the actual mystery shopper arrived.
Rowan's dad is just like Rowan. That's where Rowan learned from.
Man.! A father would always want to spoil them little gremlins no matter what age they are. Even find a way to hype things up for a great time together.😂
Best possible thing to wake up to
I was half expecting the skit to end with rowan's dad walking in WHILE the mystery shopper was there to throw a twist in that almost nobody would be expecting XD
are they running out of ideas? this must be one very late night discussion
I love Ellie's ability of +20 reverse psychology defense 😂
Alan is adapting more and more to Rowan's behavior he's gonna be 3 steps ahead of him in the future.
I was expecting Hamish to make an appearance and be served well for the first time while all the wile being extremely skeptic.😂
When i worked for burgers king back in the 90s the mystery shoppers were so obvious...... you had to be oblivious to the world to not notice them. The clipboard was the dead giveaway.
You know, the sweater & beard look familiar, but the scarf has me baffled. Welcome, inconspicuous customer!
As always I love the captions!
I feel like he could be narrating any children's show 😊
So far there's been 2 mystery shoppers and a mystery worker. Like father like son 💖💖 what a wonderful world in the tech retail industry
Darcy's acting as Rowans dads mustache was top notch.
Why do I get the feeling this whole thing was a ruse by Rowan's dad to trick his son into spending time with him?
If so that's pretty wholesome
That’s definitely my head canon 😂 - Adam
I love Britt's look when Rowan gets rewarded 😀
I like to think that Rowan's dad planned that whole thing as an excuse to give the redshirts a nice peaceful morning without Rowan!
i was half expecting that guy to end up just being a customer and his dad walk back in at same time
Guys, this actor has some Robin Williams qualities!
The rest of the team have a bonus too - Rowan is out for as long as it takes him to get a milkshake with his dad. 😆
Did he just say "Go and errrr see a man about a horse and then errr touch myself?" At the end? Random out take 😂😂
and now we understand why Rowan is the way he is :)
I'm missing that little psychopatic streak or it has to be well hidden.
@ always been pandered to, expecting everything to go his way because daddy always made it so. That could all lead to the kind of personality Rowan has.
I was actually expecting it to continue for the real mystery shopper to show up after Rowan had his turn 😂
My favorite thing at work was to put up fake notices all over the building. Fake out of order signs. Notices to say the free drinks were to become chargeable etc. Signs to say bank holiday work would be compulsory over easter unless duscussed with a manager. Nothing funnier than winding people up.
The Monty Python vibes are real. "My Hovercraft is full of eels".
Was kinda expecting a montage of rowan helping customers all day while Elie sat around doing her nails or something.
Viva la dirt league never disappoints
Oh man I expected it being a strategy how to get Rowan out before the actual mystery shopper comes. Well this works just fine.
Phone call, to head office, two seconds later:"Right, Rowan is out of the way, send in the _real_ mystery shopper"
Reminds me of the “Rowar” skit when Rowan did undercovered boss thing. Like father, like son.😅
strawberry shake is a great bonus
The fact that they're working with LOTR cast talent level. :)
I can't help but wonder if Rowan's Dad has the same Face Blindness that Rowan does....... Such a curse!
0:54 Now we know who Rowan got this from
Like father, like son. Shout out to my man, Rowa
The guy who plays Rowan's dad is also the actor who played Hama in Lord of the Rings.
This doesn't get pointed out enough.
I was half expecting the mystery shopper to show up again just as owner left
Now we understand where Rowan got his Undercover Employee idea.
The Christmassy music playing at the end. The dad turning around towards the rest, while he just walked outside, and is now bathed in red light... Is Rowan's dad secretly Santa?
That was a surprise. I actually expected this theatrics to make Rowan & co relax, and an hour later a real mystery shopper to come in.
So off topic I’m watching Spartacus I’m on season three and here pops up a true og Rowan pops up outta nowhere we freak out 🤣🤣🤣 too too perfect
now we know how Rowan learned his terrible skils as Mystery Shopper (Bored ep 80) and Undercover boss. They pass this "knowlige" in family
Aww like father like son, I wonder if Mystery- i mean Normal Shopper and Rowa will meet someday
the outtakes at the end were so funny! go see a man about a horse and.... 🤣
Ellie's work-jiu-jitsu is top shelf.
Rowan needed to be taken out of a picture for a moment so that the real mystery shopper can be served properly.
i love how they brought robin williams back from the death to do a cameo as mystery shopper
There should be a situation where Ellie had to legitimately tend to the customers.
Azerim sounds like it would be a nice world for world building a universe about NPC's in video games or a cool world to play DnD in.