7 CUSTOMER EXPERIENCE INTERVIEW QUESTIONS & ANSWERS! (How to PASS a Customer Service Interview!)

Get your copy of Richard's Customer Service and Customer Experience interview questions and answers: passmyinterview.com/customer-...
In this interview questions and answers training video, Richard McMunn gives you 7 great answers to common and tough customer experience interview questions. It does not matter whether you are applying to be a customer experience or service representative, team leader or manager, this tutorial will make a huge difference to your preparation and interview SUCCESS!
#customerexperienceinterviewquestions #customerserviceinterviewtips
LIST OF CUSTOMER EXPERIENCE INTERVIEW QUESTIONS
Q. Tell me about yourself?
Q. Why do you want to work for our company?
Q. What’s your definition of great customer service?
Q. Describe a time when you went the extra mile for a customer?
Q. Tell me about a time when you went above and beyond for a customer or client?
Q. What’s your biggest weakness?
Q. What's your greatest strength?
Q. Why do you want to leave your job?
Q. Describe a time when you dealt with a difficult customer?
Q. Where do you see yourself in five years' time?
What questions are asked in a customer interview? Here are another 7 Customer Service interview questions and answers video!
• 7 Customer Service INT...
How to answer the dealing with a difficult customer interview question?
Richard tackles this common question in this video for you.
Connect with Richard McMunn on LinkedIn.com:
/ richard-mcmunn-coach
Download a copy of Richard McMunn's Customer Service and Customer Experience Manager interview questions and answers: passmyinterview.com/customer-...

[@CareerVidz]

You can download my Customer Service Manager interview questions at: passmyinterview.com/customer-service-manager-interview/

[@swaraj44]

Thank you so so much Sir. This is really going to help me for my interview. Hats off to your articulation

[@DSS28oo]

Thank you very much, Mr. McMunn, I've been watching your videos, and it was really beneficial, helpful, and made me more confident during the interview. I got the job offer, but also I have another interview soon with a different company. Thank you for sharing your knowledge, I do appreciate it very much.

[@CareerVidz]

Congratulations on getting the job offer! You are very welcome! I am happy to help :) Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏 Good luck with your other interview!

[@sophia8744]

Thanks for all the content I had an interview last week, studied your videos every day for a week prior and I got the job!
Thanks alot

[@scarlettojeda4060]

Thanks, great videos!!!

[@MichaellaSapphire]

This was so helpful! It helped me prepare for my phone interview and the hiring person really asked the same questions almost word for word. I passed the interview and I'm going to the final stage. Thank you so much

[@CareerVidz]

So happy to hear you passed the phone interview! I have put together some great tips for passing final interviews here:
1. th-cam.com/video/0Is871FysC8/w-d-xo.html
2. th-cam.com/video/QgeLcbrbKq8/w-d-xo.html
3. th-cam.com/video/OPaT13HyFVE/w-d-xo.html
Please let me know how you get on! If possible, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

[@janoijohnson6188]

Thank you .. very much informative & appreciative of this information 🙏🏽

[@CareerVidz]

You're welcome - thanks for the feedback :)

[@Itsrichayo]

Once again, you knocked it out. Thanks

[@CareerVidz]

Thanks again!

[@lcj2897]

Thank you for sharing your knowledge!!! :) greetings from the sea

[@CareerVidz]

Thank you! I am pleased you found the training video useful :)

[@HARRMONIZE]

So helpful. Thanks for the videos !!

[@CareerVidz]

Thanks! Please would you SUBSCRIBE to my channel? I'd very much appreciate that. Thanks.

[@taiwo3194]

This is so helpful. Thank you sir for sharing your knowledge. God bless you🙏🏽

[@CareerVidz]

You're most welcome! I have this for you too: th-cam.com/video/tgrJ6Lirk2w/w-d-xo.html
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

[@ejuakats427]

Thank you! Your video was very insightful and I picked up a few tips and points for my next interview.

[@CareerVidz]

Glad it was helpful! Is your next interview soon? :)

[@jyoti449]

Thanks for this content it’s very useful

[@CareerVidz]

No problem!

[@carynwilliams7905]

Thank you so much , this is so helpful 🙏

[@CareerVidz]

You're so welcome!

[@rosestanly4166]

Hello Richard. I got a job as a customer service representative. I followed your tips and note down your questions and answers. It was very helpful. Thank you so much

[@CareerVidz]

Great job!
Watch this video too: th-cam.com/video/wexzvClUcUk/w-d-xo.html
Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

[@paparoni4495]

My man, I legit started watching your videos a day before and I got the job. Good stuff 🤙🤙

[@CareerVidz]

Nice work!

[@Finggy]

Legend.

[@so5ma61]

Thank you so much for this great content ❤

[@CareerVidz]

You are so welcome!
Watch this video too: th-cam.com/video/wexzvClUcUk/w-d-xo.html
Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

[@miriamsreality]

This is the Best Customer service video... thank you

[@CareerVidz]

Wow, thanks

[@miriamsreality]

@@CareerVidz Just found out I got the Job! Thanks!

[@nurhayat81]

@@miriamsreality Nice

[@tatianalaure498]

Great content, i was shortlisted for customer service representative and was asked to answer by mail what good customer service is ,i think i will use this thanks sir

[@CareerVidz]

Thanks for sharing and good luck!

[@sarahnabaziwa309]

Thanks we appreciate

[@CareerVidz]

Happy to help! When is your interview? :)

[@ShivaniSingh-wz3qi]

Your video is very more effective full for my upcoming interview.

[@CareerVidz]

All the best
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

[@emmawickstrom7368]

This was really helpful, thanks!

[@CareerVidz]

Glad it was helpful! When's your interview? :)

[@mohitpal1656]

Sir, Great answers all these questions 👏👏💞

[@CareerVidz]

Thank you!

[@ninocharkhalashvili1761]

Very helpful❤❤❤thanks ❤️❤️❤️

[@CareerVidz]

You're welcome 😊
Watch this video too: th-cam.com/video/wexzvClUcUk/w-d-xo.html
Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

[@davidcheung8934]

Thank you Mr McMunn, I have been watching your videos relentlessly in the past week and I passed my telephone interview for the role as customer service assistant in a building society yesterday. I have been invited to a face to face interview on Wednesday, the interview involves half an hour competency interview and half an hour of role play. I just wondering if you would assist me in suggesting how to go on about preparing the role play, such as examples of Scenarios or any valuable advice you can give me. Thank you again.

[@CareerVidz]

You should prepare for how to deal with a difficult customer for sure. Take a look at this: th-cam.com/video/LLQafgLyMjo/w-d-xo.html

[@gurpreetkaur4967]

awesome

[@CareerVidz]

Thanks!

[@fyahblass]

I liked and my on way to a job interview today.Thanks for the tips..

[@CareerVidz]

You're welcome and good luck :)

[@sotonipeterside]

can i use this for customer service consultant job interview

[@WhatItsWorth.co.4500]

Good

[@CareerVidz]

I'm so pleased you found it helpful! 😄

[@nahid2983]

Love these answers

[@CareerVidz]

THANKS!
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

[@nahid2983]

already subscribed 🙂

[@mett978]

I think this is more about customer service than customer experience...

[@CareerVidz]

In what way? I do have this also: th-cam.com/video/xsAj4qonecA/w-d-xo.html

[@pramanabhfateh9111]

Can I use this for Scotia bank interview

[@CareerVidz]

I have this to help: th-cam.com/video/wt9ozSExFFY/w-d-xo.htmlfeature=shared When's your interview? :)

[@kaleemabbas8656]

Good morning sir
Can you help me plz tomorrow is my airline customer service job interview please help me sir

[@CareerVidz]

I've got you! here you go: th-cam.com/video/o3JdQU-RXpY/w-d-xo.html

[@tdawgmaximus8160]

I like how the cartoon woman at the beginning has no face. It's like she's not an individual person, she's just another nobody at the company. Just like real life.

[@Wanderer628]

As is the same in every job. Unless you're a politician or celebrity everyone is easily forgotten nobodies wherever if you're a chef, manager, teacher or in this case in customer service.

[@freshymind]

This is NOT about customer experience but customer service.

[@CareerVidz]

Sure :)

[@joanbaczek2575]

Customer experience assistant is another word for customer service associate

[@alfredo7476]

OMG man this is such a load of cookie cutter content... so yea candidates are going to stand out by saying my def of great cs is not just meeting expectations but exceeding it, no freaking kidding man... again I hear all this from a candidate and I'd tell him you did some great studying of youtube videos on the topic now whhat about your real answer***

[@CareerVidz]

Thanks for your comment! My advice would be to use the answer as a solid framework to build on to create your own personalised answers

[@user-gp5oy3fm8o]

Please speak slowly) I listen on 0.75 speed or less..

[@CareerVidz]

Sure, I will do :)

[@user-gp5oy3fm8o]

@@CareerVidz 😊

[@joanbaczek2575]

Hit the 3 dots at the right top of the screen a menu drops down .one option is “ play back speed” you can select .75 which will slow the speed . once you close the video your play back speed will resume to normal for next vid you watch.