I am Google IT Support Professional Certfied and I can actually say that it is a great Certification to get basi IT knowledge, for me it is the best starting point.
Im going to apply for Entry level IT jobs. One question - what is the difference between IT/Helpdesk Support and IT Technician? I know a lot about software / hardware / servers / AD, etc. Is the interview hard to pass for an entry level? Thank you
It depends. Read the job descriptions. At that level these job titles can all mean the same. It depends on the company and the hiring manager. So, the job description should give you more information. But in general an IT Technician is most likely more involved with fixing the actual computer or goes to the desk of a user while a helpdesk support person is more likely to work on the phone.
Is it possible to enter the IT Help Desk/Support role without doing the hardware/repair stuff? I find that even though I learned about that stuff, actually repairing the hardware aspects of PCs probably isn’t my thing. I think I’d be my geared towards remote cust service and trouble shooting.
Yes, absolutely - but don't let this scare you away. Focus on software applications and the operating system. If you become a subject matter expert for a challenging software package, know how to use it, troubleshooting, installations, etc - you can carve out a niche that opens even more doors down the road.
Great video. I just finished the IT Support certification. I've been a truck driver for the past 10 years, but working with computers is my passion. A of mine was developing software, but I've learned that coding is my weakness so far. I have intermediate experience with troubleshooting and hardware. I'm having trouble deciding between Software Development, Systems Admin, and Cybersecurity. Any advice on choosing between the 3?
It depends a little bit on your personal interests, but Cybersecurity will be a great long-term option that pays well and will offer a lot of different roles within Cybersecurity. On the sysadmin side of things it is good for long-term as well, but cloud and AI add some unknowns to the mix. Cloud is definitely the right approach for you, but I would expect some changes in that area.
Either one works and a lot of the content is overlapping. I would probably start with the Google Certificate as you will not have to pay separate exam fees and it allows you to go after Comptia with more confidence.
Day good thank you for this video I'm from Namibia I'm interested in the thos course, is there possible for me to study the course for free because I can't afford to pay for the course. Please help.
Hello dear thanks from your nice video i realy like to learn more in IT field, i live since seven years in Germany, im interested in IT Please show me How to register me in google IT support certificate
I am Google IT Support Professional Certfied and I can actually say that it is a great Certification to get basi IT knowledge, for me it is the best starting point.
Congrats!!!
Hey bud, did it help you land any entry level IT jobs ?
@@sadiqurrahman9796 Yes, it helped me just a lot!. Mainly due to the knowledge I got from it.
@@BrayanRodriguez-mw7iwhow long did it take you to finish and how many hours a week were you dedicating?
well I do not remember howlong it took me but it was like 4 months and I used to staudy at least couple of hours or more per day@@Tutonemalon
Had my A+ years ago. If i get the certificate, will be it good prep for both the comptia a+ exams?
Im going to apply for Entry level IT jobs. One question - what is the difference between IT/Helpdesk Support and IT Technician? I know a lot about software / hardware / servers / AD, etc. Is the interview hard to pass for an entry level? Thank you
It depends. Read the job descriptions. At that level these job titles can all mean the same. It depends on the company and the hiring manager. So, the job description should give you more information. But in general an IT Technician is most likely more involved with fixing the actual computer or goes to the desk of a user while a helpdesk support person is more likely to work on the phone.
Hi IT Career Guide! Upon your recommendation I toke this course. I'm glad I did. It was a succes. Thank you very much.
Great to hear! Thank you.
Is it possible to enter the IT Help Desk/Support role without doing the hardware/repair stuff? I find that even though I learned about that stuff, actually repairing the hardware aspects of PCs probably isn’t my thing. I think I’d be my geared towards remote cust service and trouble shooting.
dude the hardware/repair stuff is easier then you think . you can get a used pc for cheap online and take it apart and put it back together.
Yes, absolutely - but don't let this scare you away. Focus on software applications and the operating system. If you become a subject matter expert for a challenging software package, know how to use it, troubleshooting, installations, etc - you can carve out a niche that opens even more doors down the road.
Great video. I just finished the IT Support certification. I've been a truck driver for the past 10 years, but working with computers is my passion. A of mine was developing software, but I've learned that coding is my weakness so far. I have intermediate experience with troubleshooting and hardware. I'm having trouble deciding between Software Development, Systems Admin, and Cybersecurity. Any advice on choosing between the 3?
It depends a little bit on your personal interests, but Cybersecurity will be a great long-term option that pays well and will offer a lot of different roles within Cybersecurity. On the sysadmin side of things it is good for long-term as well, but cloud and AI add some unknowns to the mix. Cloud is definitely the right approach for you, but I would expect some changes in that area.
I thought you needed a degree to work in IT. Do you have one? If not, how did you get in?
@@Ozymandias1
No degree is needed to work in
Information technology
Christopher sir my sister did her Batchelors in nursing and she want to move in IT is it possible please give reply sir...
Well said and great vid Christoph. Hope you are doing well.
Regards Damian
Thanks my friend. I am well. You?
Thanks, I'm going for this one
Best of luck.
@@ITCareerGuide thank you
Should i start with this or comptia?
Either one works and a lot of the content is overlapping. I would probably start with the Google Certificate as you will not have to pay separate exam fees and it allows you to go after Comptia with more confidence.
Day good thank you for this video I'm from Namibia I'm interested in the thos course, is there possible for me to study the course for free because I can't afford to pay for the course. Please help.
Thank you!!!!!
Anyone know a video on here that is NOT sponsored???
Hello dear thanks from your nice video i realy like to learn more in IT field, i live since seven years in Germany, im interested in IT
Please show me
How to register me in google IT support certificate
You can sign up through my partner link here: bit.ly/3Wv4Xmi
C-
😁