@ I found a way to do it without using a premium Web hook so, you just simply exchange the custom Web Hook With Book Appointment and in the start date and time you put the Chat GPT response It’s a more limited function cause it won’t let you add Notes to the appointment with the json, but it works also
Thank you for this. I have seen the appointment booking action which is a new addition and I’ve never tried using it. You’re right. We don’t need custom webhook action note that create appointing action is readily available within workflow.
Thanks. No it doesn’t disengage as the data is not coming back to the ai agent in this setup. So ai agent would accept the date and time for the appointment and say the phrase that you want to say, for example “our team will help you book this appointment “ and if the slot is available the appointment gets booked. If not the if else workflow branch will send a sms with calendar link mentioning that the slot requested just got booked
@@HighLevelTechie Couple quick question: for response I do not have additional drop downs. ie id/calendar/contact/title /status. Do I need to add a step somewhere?
@@BOSSuccess those dropdowns will appear if you're using a custom webhook actions and if you're saving the response. Check to see if you're saving the response. Hope that helps
When you are doing Voice AI, where are you putting the phone number for people to call. On the client’s Google profile? And if the client misses a call, the Voice AI takes over. Is that how it works?
If you check the last tab on GHL Voice AI setup page, you'd see phone number and availability option. You would set one of your LC phone number as the default phone number for that assistant. So whenever you get a call to that number, the assistant would instantly take over and answer the call. If you already have a number, you could set a call forwarding to that number and get the AI to respond. Though I haven't tried that personally, it should work that way. Hope this clarifies.
@@HighLevelTechie Thanks. So, if the GHL phone number gets forwarded to the business number, does the Voice AI respond only if the business misses the call?
Your channel is proving to be one of highest value channels compared to most GHL TH-camrs. Thank you!!! ✅ Subscribed 👍
Thanks a lot for your support and kind words.
it's a treasure! thank you for this! 👏🏻👏🏻👏🏻👏🏻
Thank you.
Jithin, Thanks for showing what happens if the slot isn’t available. Keith Besherse
You’re very welcome Keith
This was valuable brother. Thank you
Thank you
awesome, thanks
You’re very welcome
@ I found a way to do it without using a premium Web hook so, you just simply exchange the custom Web Hook With Book Appointment and in the start date and time you put the Chat GPT response
It’s a more limited function cause it won’t let you add Notes to the appointment with the json, but it works also
Thank you for this. I have seen the appointment booking action which is a new addition and I’ve never tried using it. You’re right. We don’t need custom webhook action note that create appointing action is readily available within workflow.
great work around solution. When the webhook fails, time slot not available, does the AI voice disengage. hang up.?
Thanks. No it doesn’t disengage as the data is not coming back to the ai agent in this setup. So ai agent would accept the date and time for the appointment and say the phrase that you want to say, for example “our team will help you book this appointment “ and if the slot is available the appointment gets booked. If not the if else workflow branch will send a sms with calendar link mentioning that the slot requested just got booked
@@HighLevelTechie Thanks for the quick reply.
@@HighLevelTechie Couple quick question: for response I do not have additional drop downs. ie id/calendar/contact/title /status. Do I need to add a step somewhere?
@@BOSSuccess those dropdowns will appear if you're using a custom webhook actions and if you're saving the response. Check to see if you're saving the response. Hope that helps
When you are doing Voice AI, where are you putting the phone number for people to call. On the client’s Google profile? And if the client misses a call, the Voice AI takes over. Is that how it works?
If you check the last tab on GHL Voice AI setup page, you'd see phone number and availability option. You would set one of your LC phone number as the default phone number for that assistant. So whenever you get a call to that number, the assistant would instantly take over and answer the call. If you already have a number, you could set a call forwarding to that number and get the AI to respond. Though I haven't tried that personally, it should work that way. Hope this clarifies.
@@HighLevelTechie Thanks. So, if the GHL phone number gets forwarded to the business number, does the Voice AI respond only if the business misses the call?
@@SuzannaKiraly I'd say ideally you want your business number gets forwarded to GHL number for the assistant to work.
I don't have a drop down arrow when selecting response to get to the appointment status. Please help
Have you selected the option to save the response on the custom webhook step?