How to Reset/Troubleshoot Weiser SmartCode 10 Lock

If your Weiser SmartCode 10 Keypad Deadbolt is not working properly, you can resolve the problem by resetting the lock. A reset will restore the factory default settings and fix minor glitches in the lock.
Also, if you've lost your code or want to clear all existing codes and reprogram the lock, resetting the lock will do the trick.
In this video, you'll learn how to reset your Weiser SmartCode 10, set the locking and unlocking direction and add new codes. This should get your lock to function properly again.

[@ehsan4577]

Thank you for the tutorial

[@SmartTechVille]

You're welcome.

[@ethansiemons8731]

The lock on mine won’t extend or retract. Why is that? I followed the steps exactly and have the exact same model.

[@SmartTechVille]

Try using new batteries to see if that resolves the issue. If it still doesn't work, the problem might be with the installation. Uninstall and reinstall the interior assembly -- ensure that the two long screws on the interior assembly are not too tight

[@MattKirkpatrick-nq3xe]

The bolt is extended at the end of the "Door Handing" section (until 3:16), then at 3:17 (beginning of "Adding User Code" section), the bolt is retracted... at what point should the retraction happen, because it's not shown in the video

[@SmartTechVille]

Hi there,
Yes, the bolt is extended at the end of the door handing process and it's complete. You can retract the bolt manually via the interior thumb turn. That's what I did, and you're correct -- I didn't show that in the video.

[@osswalt]

Merci

[@SmartTechVille]

You're welcome.