Toob Broadband Review After 1 Yr (The Good & Bad)

Here's the LAN/Ethernet cable I use to get the full 900Mbps into my pc - amzn.to/41EEu8h
This is my review of Toob Broadband after 1 year of being a customer.
I discuss the installation process, the download speeds I'm getting, the
downtime I've experienced and an unexpected "addon" I had to pay for.
I'm based in Camberley, but Toob is rolling out in other areas as well, so watch this video to see the good and the bad as I've experienced it over the last year as a Toob Customer.
Here are the devices I tested my broadband speed on:
PC - 1.5 years old
Laptop - 3 years old
Playstation 4 Pro
Moto G10 mobile phone
Chapters:
00:00 Intro
01:06 Installation
02:20 Cost
02:53 Speet Test Results
05:46 Downtime
08:14 Extra Charges
09:39 My Recommendation
Disclosure: As an Amazon Associate, I may earn should you buy the cable I recommended via the link I posted above.

[@kylekeenan3485]

Thanks for the info, will be using toob myself.

[@tthefirst2863]

Thanks. most helpfull. just signed up so good to hear your comments

[@WhatTheHe11isTHAT]

Thank you mate 👍

[@povilasdumbliauskas2900]

Appreciate the helpful info! I pay Virgin £26/month for 100GB + Volt = 200GB. It's been reliable, but lately, the speed drops occasionally. Still, it's a good deal for the price. Already signed up with Toob at £25/month. I'll get £100 back in Amazon voucher and much faster speed, plus UK-based customer service. Just waiting for the engineer now. Thinking of buying a router that supports the newest Wi-Fi standards to get the best out of it over Wi-Fi devices. Not sure if I can connect cables directly to the router or if it must go through the original router like a Virgin.

[@tablechair]

Received a letter from Virgin media about the upcoming price rise in April. Probably will do the switch, the 70 quid a month is a bit brutal.

[@nlo114]

I enrolled for toob before xmas, got installed last week. 1 hour installation included overhead span and fitting of both boxes. I just let them get on with it, and they gave me a shout when ready. Swapped my LAN cable from virgin box to new Linksys box, fired up immediately. Down = 949Mbs, Up=935Mbs. Virgin have just upped my bill to £84 per month, with no retention offer whatsoever. As a pensioner who has been with them for over 25 years, I think that is a bit shabby. They want me to drop off their box at my expense in my time, fully wrapped and labelled. I'm tempted to bubble-wrap it and put it in a wooden crate with a load of brick/rubble/scrap/ etc.
It will be good to be shot of them, like having an increase to my pension of £60 per month.

[@diygardeninguk]

Virgin love people who stay with them year after year but when I told them I was going with Toob, they offered to nearly match Toob's prices, albeit with a slower speed. They were bending over backwards trying to keep me with them.

[@mandeepreehal8460]

Thank you for the info I am thinking of moving the only thing I am worried about is its reliability but I might be lukcy with the area I am in as its full fibre for BT, Sky, Virgin so this might help me out. The key thing is the router, can this router be changed for something more decent like WiFi 6/E/7 devices as an example? As with Virgin I can switch to modem mode and use my own router.

[@williamwinslow8807]

The type of Wifi on both the device and the router will limit the speed you can attain. Your phone may have Wifi 5 or better that could explain the speed difference. Location also plays a major role in wifi speeds. Walls act a speed restrictions, thicker/denser walls slowing the speeds more.

[@naturalwhitch]

It almost seems like it's a fairly limited router. I have my own as VM haven't sent us a new one in 11 years, despite putting the price up to £72 for 300mb a month.

[@leanoni6377]

Can I add the static address option at anytime after installation ? Or do I have to request the add on once I need it ?

[@diygardeninguk]

Any time, they just need 1 month notice to remove it, there's no commitment other than that.

[@mikescott4008]

Waiting for Toob in my area, they are very vague re build times and my Virgin deal ends in Dec 24, but I doubt Toob will be ready by then. pfsense setup with various VPN connections and streaming content from my plex server, music and films.

[@GavinColbourne]

I'm with Virgin here in Southampton on the 1gig service and using using WiFi 6 with the iPad Pro I get approx 700mbps download and 100mbps upload, wired to my PC I get approx 920mbps down/100 mbps up. Toob uses cheap hardware and I have seen multiple daily downage every single day, I won't be changing anytime soon.

[@stuartmorgan9327]

Just changed from Virgin to toob. So much cheaper and 5 times the speed.

[@GavinColbourne]

@@stuartmorgan9327 We were coming to the end of our contract with Virgin and when I was in touch with them I told them about Toob currently being installed in my walk-up tower block and said what Toob are offering (900mb for £25) and unless they were willing to match them I would be leaving at the end of my contract. Virgin has agreed to match the £25 per month but for the 1Gig speed for the 18 months of the new contract as they don't want to lose a customer of nearly 9 years

[@MatthewChivers]

£7.50 per month for an IP address seems outrageous. Plusnet provides a static IP for a £5 one-off fee (you buy it, then its yours for the entire time you're with them, even transferring over contract renewals without extra charges).

[@MatthewChivers]

Correction. It’s now £8 per month. 🤦‍♂️

[@dddddbbb]

Given the upload speed that people who buy it will probably be making use of it doesn't seem that outrageous.