Sorry you didn’t have an entirely smooth experience. Both Sue and I ordered our regular size in lace up and they both fitted fine. We didn’t opt for the extra wide. I think the returns policy needs improvement as the resolution didn’t appear to be entirely satisfactory. Good idea to pass the other pair on 😃 Trev
They were almost right. If the returns process was a little less onerous, they’d be getting 10/10. The new pair fit perfectly and someone will get a pair of trainers for nothing, not all bad 😀😀. Kaz loves her trainers, Pete. 👍👍
That’s really unfortunate, if you can’t return them if they don’t fit it would definitely put me off ordering them. I have a lot of trouble getting the sizing right on shoes. I take an 8 in a standard width and usually Hotter stability range are great for me because I also had treatment for Plantar Fasciitis and I have a tendency to overpronate and fall. However, this week I ordered a pair of trainers and walking boots in the size 8 standard width and they seem a bit tighter that normal! 🥴 I think your trainers may fit but I’m not certain and I have the biggest feet of anyone I know so I’m worried about trying them because I don’t have anyone to pass them on to if they are too big. Hopefully one of your other viewers can make use of them. Thanks for sharing an interesting review and for raising an important point about the returns process.
I’m hoping that the video gets the point across that I am happy with the product but makes people aware that sizing is a bit on the small size and returns leave you heavily out of pocket.
@@CraftyCampervanners I think it did. In my opinion you were very positive about the shoes. It’s a shame about the returns policy though. They’d be better off setting a UK supplier up if they’re serious about the market. As they say, you only get one chance to make a good first impression! BTW I’m waiting with baited breath for the next instalment of the van story. 😁
Not great about the returns policy. Hope they will rectify this. I’ve had plantar fasciitis and it is horrific. £37 sounds reasonable to me as I’ve been buying insoles that are over that price. Hope you find a good home for them. I’m a size 7 so a bit too big for me. Take care Gill
Hi Gill, I’m more than happy with the price of the product (as you probably know, you would pay almost anything to be free of the pain of plantar!). They are extremely comfortable too. I just thought that people should be aware that the sizing may be a little on the small size and that returning them isn’t really an option without being financially out of pocket, which is a shame.
Hi both sorry they don't fit and you can't send them back without the hassle. They would be great for Karen my partner #FITVILLE if we are successful please let us know if we need to pay you for the postage. Thanks Emyr & Karen.
Sorry you didn’t have an entirely smooth experience. Both Sue and I ordered our regular size in lace up and they both fitted fine. We didn’t opt for the extra wide. I think the returns policy needs improvement as the resolution didn’t appear to be entirely satisfactory. Good idea to pass the other pair on 😃 Trev
They were almost right. If the returns process was a little less onerous, they’d be getting 10/10. The new pair fit perfectly and someone will get a pair of trainers for nothing, not all bad 😀😀. Kaz loves her trainers, Pete. 👍👍
#fitville these would be perfect for my mum. We could always meet you as we live in Somerset too - save you posting them and losing money x
I will put your name in the draw. We’ll contact the lucky winner in due course. Where in Somerset are you out of curiosity?
@Crafty Campervanners We're nr Ditcheat (south of Shepton Mallet,) x
That’s really unfortunate, if you can’t return them if they don’t fit it would definitely put me off ordering them. I have a lot of trouble getting the sizing right on shoes. I take an 8 in a standard width and usually Hotter stability range are great for me because I also had treatment for Plantar Fasciitis and I have a tendency to overpronate and fall. However, this week I ordered a pair of trainers and walking boots in the size 8 standard width and they seem a bit tighter that normal! 🥴 I think your trainers may fit but I’m not certain and I have the biggest feet of anyone I know so I’m worried about trying them because I don’t have anyone to pass them on to if they are too big. Hopefully one of your other viewers can make use of them. Thanks for sharing an interesting review and for raising an important point about the returns process.
I’m hoping that the video gets the point across that I am happy with the product but makes people aware that sizing is a bit on the small size and returns leave you heavily out of pocket.
@@CraftyCampervanners I think it did. In my opinion you were very positive about the shoes. It’s a shame about the returns policy though. They’d be better off setting a UK supplier up if they’re serious about the market. As they say, you only get one chance to make a good first impression! BTW I’m waiting with baited breath for the next instalment of the van story. 😁
Not great about the returns policy. Hope they will rectify this. I’ve had plantar fasciitis and it is horrific. £37 sounds reasonable to me as I’ve been buying insoles that are over that price. Hope you find a good home for them. I’m a size 7 so a bit too big for me. Take care Gill
Hi Gill, I’m more than happy with the price of the product (as you probably know, you would pay almost anything to be free of the pain of plantar!). They are extremely comfortable too. I just thought that people should be aware that the sizing may be a little on the small size and that returning them isn’t really an option without being financially out of pocket, which is a shame.
Hi Kaz, please can I be considered. I am a size 8 and have been thinking about getting some. Best wishes, Suzie x #fitville
I will put your name in the draw. We’ll contact the lucky winner in due course. Keep your fingers crossed 🤪
@@CraftyCampervanners thank you, Kaz. xx
Hi both sorry they don't fit and you can't send them back without the hassle. They would be great for Karen my partner #FITVILLE if we are successful please let us know if we need to pay you for the postage. Thanks Emyr & Karen.
I will put your name in the draw. We’ll contact the lucky winner in due course. Thanks for watching our channel 👍🏻
@@CraftyCampervanners Brilliant thanks👍🏻No problem, thanks for producing the vlogs for us to follow and watch👏🏻👍🏻
Can you please private message us - look at recent “short” video to see why! 🤪
@@CraftyCampervanners brilliant👍🏻 Thank you will do👍🏻Karen will be so chuffed😀👍🏻