🔑 Follow-Up and Proper Complaint Handling is VITAL to the success of your business❗️

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Following up with customers increases the opportunity by 77% to turn them into recurring customers. That’s massive! 😮
Handling complaints properly is also crucial to avoid bad reviews and losing business. It’s important to talk to the customer, understand their experience, and find ways to make it right and keep them happy.
🎥 Full video on my channel.
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