How a Bad Yelp Review Saved a Life | New Amsterdam | MD TV
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- เผยแพร่เมื่อ 14 ต.ค. 2024
- Dr. Kapoor goes above and beyond to accommodate one of his sleep study patients after she leaves him a bad review on Yelp. However had it not been for the bad review, he would never have caught her deadly case of meningitis in time.
From New Amsterdam Season 1 Episode 20 'Preventable' - As things become more and more difficult for him, Max is forced to face his diagnosis. Meanwhile, Reynolds begins to comprehend what could have gone wrong in a recent surgery.
New Amsterdam (2018) After becoming the medical director of one of the United States's oldest public hospitals, Dr Max Godwin sets out to reform the institution's neglected and outdated facilities to treat the patients.
Watch all seasons of New Amsterdam: www.justwatch....
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If you write a bad review of someone and they take the time to read it and go the extra mile to address your issues with your care, and you find an issue with that, you're the problem.
Or in this case, you have a worse problem 😧
no she made a good observation
they didnt do anything to resolve the issue she identified
they went out there way and the extra mile to placate her
no other changes where made to the hospital and other patients care to give them better lighting or better beds or better care only her
and she rightfully saw that they was trying to buy her off
case in point if you go to a resturaunt and are served raw chicken do you want to be given lots of special treatment or do you want them to resolve the issue so no other person gets raw chicken again
@@Sarge92 The hospital couldn't change any of these things on a large scale in the time she was there. This type of review process only has positive value if the reviewer gives them a reasonable amount of time to make changes.
They did what they could in the short amount of time she was there. Also, there's no indication that other patients felt these things were an issue.
@@shootingcomet082 you don’t know that lol the rest of what ever tf you said as a counterback assault to the other person. The patients very well could’ve foreseen the problem itself, so it wouldn’t be what you said as being, not tile based meaning that the patients would be there most of the time to notice anything that’s never looked that when investigating a legal matter regarding someone’s health or life unless it is certain that’s a actual play factor in a case.
This whole thread missed the entire point of this episode lol
That's actually really sweet that the whole reason he was "obsessing" over the review, was for the patients experience of the hospital, as a teaching moment for himself, to continue to better himself.
Wow complaining saved her life
We need to hide this video from Karen’s all across the world 😩
@@BrookeBeverlyMUA yes, so they can all die out slowly but not quietly, god why can't it be quietly.
When being a Karen saves your life, irony in its purest form :)
the thing was she would have never complained to them openly. She used the anonymity of the internet and it saved her
@@lightningfurystrike13 Not sure about anonymity. I'm pretty sure Yelp uses your actual name to make an acoount and make reviews. Either way, the doctor was able to figure out who made the review, so not really anonymous.
I had meningococcal meningitis with septicaemia and was in a coma for 5 weeks. The lumber puncture was enough to temporarily bring me out of my coma. That was 35 years ago!
I’m about to have a spinal tap to check for spinal meningitis. How bad the the kumbar puncture hurt?
@@WhitWhitzMoody you will remember it for the rest of your life!
They do spray it with numbing agent. They do it a lot and it will save your life with an accurate diagnosis!
This is also a vital test to save your life!
@@WhitWhitzMoody how are you doing now?
I had meningitis as a 2week old. 21 taps at one time. My mom says I was white as a sheet after. I don’t remember it at all but Im very needle-phobic.
Girlfriend was way too calm for that procedure. I had that done 15 years ago. I still cry about it, that was the worst pain I have EVER experienced. And that's saying something; I've given birth twice (with Epidural) and had an emergency C-section.
I’m surprised that they haven’t found a way to put them under for this sort of thing. I know that it’s probably much more complicated and I’m probably an idiot. But there’s gotta be a work around.
Yes! It hurt so bad! You have to be very still but I cried.
@𝚂𝚝𝚎𝚕𝚕𝚊𝚙𝚕𝚊𝚢𝚣 It usually called a Spinal Tap or a Lumbar Puncture.
Some of us just have a higher pain tolerance than most. By one way or another, she (the character) does too.
Back in middle school, I had a migraine so bad I went blind for about 3 weeks. They had to do a spinal tap to rule out things and it wasn't terrible....the 2nd time. The first doctor that tried hit my sciatic nerve and I lost feeling in my leg and it hurt. The 2nd guy went in, no trouble. It's all in how the doctor does the procedure. For example, a lot of people that get steroid injections in their spine say it hurts like hell, but I do just fine...sure now the pressure my pain management doctor has to use can hurt, but it isn't unbearable. Just depends on each person's pain tolerance.
If it wasn't for those reviews, Kapoor and Sharpe would have never caught that diagnosis.
We all know in real life if you write a negative yelp review, they don’t do anything to fix the issue let alone diagnose you with some thing that will save your life. You can tell them all day all the symptoms you’re having and then they make you think it’s all in your head. This is the type of doctors we need in real life.
OMG, they do!!!
His reaction at 4:11. That had me laughing despite the seriousness. Especially the "Oh, dear". And Meningitis? Not fun indeed.
One of my favorite pass times working in a ER is the Google reviews and I quote “mom died” 3 stars.
*pastimes
This is why Doctors should ask you to speak up about discomfort. Nobody ever knows what symptom a patient is writing off as "normal" or "Not worth mentioning"
I mean I had a lumbar puncture for meningitis and I was fine pain wise..also calm like that. not bad acting just some of us have high pain tolerances, also when you have meningitis you can’t feel it. That’s how much pain your already in…
I came to know that they don't describe it as 'pain tolerance' but as 'pain insensitivity'. Rightfully so, because it's not really something positive
@@aleenaprasannan2146 when you live everyday in pain yes that would be something positive.
Can relate had a lumbar puncture twice it felt more like pressure than pain. But I understand if it’s painful for other people everyone’s pain threshold is different
@@aleenaprasannan2146 That sounds more accurate.
Good description. My meningitis was so bad I was too distracted with the feeling that I just wanted my skull to explode so the meningitis pain would go away.
Lumbar puncture, along with a bone marrow biopsy, are two of the most painful procedures I've undergone.
Ironically, complaining helped her, but in a more petty world, those who complained so much, I’d wish for them to get stuck with a long bill because they could never be satisfied and wouldn’t be able to get out of paying or be able to sue because they were the ones complaining
That is not Martha who is finally a doctor after her travels with the doctor
Huh? Martha? You mean Medicare Martha from the commercial? lol
You know, the should get the yelper special from South Park.
wait is that Freema Ageyman, she really does do a lot of things with Doctors
When I first saw her on this show I thought to myself:"wow Marta is finally a doctor! "
@@miriam127 Well, as long rain is not raising from the ground to the sky and Rhinos in Tec gear invaiding the Hospital, i am happy for her.
I wish my old hospitalist dr. Kapoor in Orlando was like this
hospitalist... yep first time hearing that kinda like it may steal it to mess with my doc thats an old er doc.
I had a spinal tap, spent 9 days in the hospital as the hole in my spinal column didn't close. They wouldn't do a blood patch, so I suffered for over a week, without being able to lift my head off the flat mattress.
I’ve had 19 blood patches for a spontaneous CSF leak… I feel you.
Music 2:13 - Mozart: Concerto for Flute and Harp K.299 1st mvt
I'm so confused. In that last scene, they were using a CT scan to view where the needle was, but they only had a C-arm that wasn't even over the head..........
And because what he said at the end those are the kind of doctors I look for I don't care what other people opinion of you are because they are personal I want to know how you are as a doctor I don't care about your personal life I don't want to know about your children I don't want to tell you more than you need to know about me so I love this this was a wonderful ending for me
Wait I thought she was only a med student before she met the doctor??? And then after she met the doctor she became a vigilante guy with Mickey when did she have time for this?
Doctor who reference, I love it
I had meningitis I couldn't handle the pain of the needle going in so they had to call in an anesthesiologist to come in and do it I still remember the pain and I still have it every once in awhile
I’ve had an LP but honestly I didn’t feel it but I did feel really dizzy afterwards
Yeo. Makes sense catching meningitis in a hospital
wait he started med school forty three years ago???? jeez how old is this man!?
He made the decision to be a doctor 43 years ago. I have to imagine that it took many years before achieving that
@@mattyule5312 but then how old was he went he decided?
0:01 and there she is Martha Jones voice of the Nightingale
0:26 She actually said Dr. who
Yes!! She played in Dr Who !
Doctor ; I'm going to take spinal fluid from you. it's one of the most painful procedures you could ever imagine.... Are you feeling any pain?
Patient: nope 😃
.... How do they make this so unrealistic it's not even funny
She could be in so much pain her brain can't process it, hence the passing out, or she can't feel pain.
She did pass out immediately afterwards.
Actually for some people it's not painful but if it was she passed out from it
Anupam Kher👍👍
He was the dad from "Bride & Prejudice"
@@nancyomalley6286 👍👍
6:10 ...well my anxiety's back
6:23 I can hardly remember the ventricles so I'd bow out
This actress is really good at acting annoying asf
it's one thing to have spoilers in the comments, but in the description??
Anupam Kher 😊
The one Dr with the lamp looks so familiar
Chicago medical and order okay
❤ I love you too
I love vjaysaccent reminds me of raj
This is ridiculous medical practice.
its a show its not that deep
its a TV show, not a Hospital documentary. If you want to watch a documentary go watch the BBC documentary Hospital
man... every time they say that doctor's name I cringe! IT'S SPELLED VIJAY NOT VEEEEEJAY!
How could she have meningitis without a high fever; headache; backache; etc.? I've never heard of someone who seems perfectly fine being diagnosed with menengitis just because of a sensitivity to fabric and a little rash on a leg. I know this is a fictional show, but usually, on reality medical shows, people with meningitis are EXTREMELY sick!
So I have to question why they'd create this kind of situation despite it being a fictional show. And surgery for meningitis? Is that a thing? And by a sleep doctor?! If they're relieving pressure from the brain, that makes sense. But, if she was in septic shock, wouldn't they need to treat that first? And how does someone go into septic shock from a simple spinal tap?
I haven't watched the full episode (or this show), but it seems like Hollywood is way off base in this clip. For all its faults, in other medical dramas, Hollywood at least tries to include a little realism in shows like this. But it sure doesn't seem that way this time!
Yeah right only in shows not in real life
Hampter
anupam kher?! WTF!!!!
Yes he was in the series for like 2-3 seasons
Neat.
This is so fake…lmfao
what a horrible hair do for a doctor though. What hospital would allow female doctors to wear their hair like that? Looks as if it hasn't been washed for a week.
It's a hairdo common in the African American community. If well managed they are very clean.
Would you say the same about a Chinese doctor wearing their hair in a traditional style?
That is the doctors culture. Let's say you had hair like that and someone said that about your hair which is part of your culture. How would you react?
@@ElizabethCherryBlossom I'd imagine that they should wear their hair neatly in a hospital environment though. I see that in american restaurant /food shop chains in our country they do wear caps for hygiene sake, so found it strange for such hardo in a hospital, that'all.
a quack from Indoa....
What luck to have him. Where's your family from ? Smh...
124 with 80/40... I've gone in 285 with 260/110. And they sent me home. TV healthcare really needs to show the reality of things.