Hello Petter, although I enjoy these videos, I hope you can also do some more of the kind of videos you were doing when you first started the channel in 2015. I like those as well.
You forgot to mention how many fatalities and casualties were involved. If this was zero a pilot with less integrity may have been inclined to forget to preserve the cockpit voice recorder and hope the whole incident would be forgotten.
Let's take a moment to appreciate the importance of a non-punitive incident reporting system. Some parts of the world still have some catching up to do in that regard.
Most pilots are their own harshest critics. We expect 110% effort and results. When we fall short, we spend countless hours of self analysis to ensure that we do better next time.
The way they handled this situation afterwards tells us A LOT more about these two pilots than the actual mistake. Professional, acknowledgement of mistake, honest.
@@kbjcda have you read the NTSB report about the “miracle”? Have you looked at a map of all the rivers around Manhattan? Ever heard the term “sterile cockpit”
@@GOLDVIOLINbowofdeathStop it dude. He hit a flock of flying dinosaurs, lost both engines, landed on a river and everyone survived while the only thing wet would be you peeing in your pants.
"Guess we'll get to practice writing reports." It's actually a really good thing that you can think like that. Kudos to the company and the aviation culture for keeping it this way.
As a retired FedEx captain of 36 years, (B-757, B-767, MD-11, A-300, B-727) your recommendations are spot on. Those were the rules I lived by during my career and it ended well for me. Excellent presentation as well.
Congrats on a safe and successful career! Would love to know which plane you enjoyed the most… and which one you least looked forward to - or perhaps scared you for whatever reason? Cheers!
@@UnExile Thank you much! By far the most fun plane for me was the B-727, and in particular the 727-100. Flew like a big Cessna, and very forgiving. Least favorite was the MD-11. Not forgiving at all, especially landing. It very comfortable to fly otherwise, with a big, spacious quiet cockpit, and exceptional displays. Overall favorite plane was my final plane, the 767-300F. Absolutely no complaints at all, and flew so much better than the 757, which compared to the 767, flew like a truck. The 767 flew like a sports car.
@@harry8097I’ve asked the same question to a few pilots now and many say the same about the 767… I’ve heard the 767 engines were total overkill for that air frame and is why many refer to it as the sports car of the skies! I’m 31 and losing interest in my tech career and would absolutely love to get my pilots license, I just feel like it’s too late and would take a fortune and a lot of time - and as someone with not a lot of savings and a mortgage to pay for, I don’t think I’ll ever be able to change careers to my dream job, bummer! Congrats again!
@@harry8097 I can believe it! I've kept track with aviation incidences over the past decade, and one particular failing is how it tends to bounce during landing to the point of collapsing its gear if you don't touch it down correctly. I know all planes can bounce, but I did hear the MD-80 aircraft had a particular penchant for it.
Genuine professionals who take their jobs seriously and are willing to be held accountable should they need reprimanded, honestly it shows true professionalism and a genuine commitment to their positions as pilots
Agreed. They owned that mistake, which is very professional. What a shame that many other industries aren't supportive of the same kind of professionalism.
As a night shift RN (we work multiple 12+ hour shifts in a row), these incidents always hit a little too close to home. healthcare is definitely not as concerned as aviation about the effects of fatigue on its workers.
I was just going to mention something like this. Running a 12+ hour night shift it is usually very evident when you "hit the wall" usually between 0300-0500 hrs. As a critical care practitioner, there is no means of catching a nappy during this time, so it is mandatory to just push through it. As a result of this doctrine, I am sure more incidents also occur during this time because of the staff being so fatigued. It would be great if the 12 hour night shift was done away with entirely.
It's well established by numerous peer reviewed studies that shift work is bad for your health - and yet the health services just assume employees should just put up with the damage to their health.
ER doctor here. Boy is that the truth. Healthcare should be using the safety culture / models that the aviation industry uses, but the opposite is true.
Night shift RN here, too. You’re not alone. 💙 I definitely feel the “circadian low” most nights, even with plenty of caffeine. And that drive home in the morning after a 12-16 hour shift, no matter how close you live, can be a struggle.
I'm a physician and used to work as an oncology hospitalist on overnight shifts so the fatigue discussion was relevant to my job and also I watched disaster videos as part of training on recognizing errors and ways to mitigate them, I always found the parallels between acute care medicine and flights to be fairly related
Agreed! I watch all the Air Safety Institute's GA accident breakdown videos too despite not being a pilot, because there's so many transferable lessons and cautionary elements there on things like fatigue management, team cooperation/CRM, dangers of get-there-itis, and in particular humsn psychology around safety and risk.
Agreed. It's a huge shame that healthcare hasn't learned the lessons of aviation and instead usually makes people work LONGER hours over the period of circadian low than shorter.
For a physician your English is very poor. Used to work in an oncology hospital is the correct statement. Also there are least emergencies in oncology. No patient is going to come to you directly stating i have cancer. Most patients are worked up and stable. Some might have hyperkalemia due to TLS but as you are a physician you know compared to cardiology your job is cake walk. So stop crying and do your job and if you do not wish to do such hard work then do not take up such a profession. Do something else take up anatomy/ bio-chemstry / physiology/ pathology/ microbiology all are 9 to 5 jobs for you. Or you can take the worst of all radiology and become a technician. If you have the audacity to call yourself a physician then earn that name and stop crying.
I did lone working on call in hospitals also for many years, and unfortunately (as usual), things aren't as proactive as should be - things have to go wrong before a root cause analysis spits out the obvious.
As a retired controller with decades of experience I can say single controller mid-shifts were the worst. Best way to stay alert was to remain standing and visually follow the few aircraft you given instructions to.
@@Igneusflamayou’d be surprised. I’ve seen commercial Jet pilots freak out on students in separate aircraft and try to place blame when they were to blame. It’s wrong but it’s also understandable when your career is on the line
Petter: I am a retired middle school teacher (worked with 12-year olds) who has loved your TH-cam work for years. Leaving aviation aside for a minute, you should know that you and your team are superb from a pedagogical viewpoint. In other words, you are a fantastic teacher here, and I am sure you are equally fantastic when coaching less experienced pilots in the cockpit.
@@MentourPilot I second the comment by @danielsmith8097. I am a semi retired IT trainer (working with adults) and you seem to be a natural at following my company's fundamental principle - 'explain it so that a 5 year old can understand it'.
@@MentourPilot The only feedback I would add here is that it would be great if you could add a glossary of the acronyms in the description or on the screen. Although many know what you're talking about, some don't when you say FMC etc. Love your work though!
Another retired teacher here and I agree. Very well laid out story. And with others, kudos to the professionalism of the pilots after their errors. So glad they landed safely!!
People make mistakes. Lapses in concentration or judgment are common. What matters is how they react; what they do afterwards to address and rectify the situation. These pilots were exemplary in that aspect. Respect.
I agree , and from what I've read and experienced, pilots are very professional , I would say at least 85% of them. In a every other field , when mistakes happen all too often it's lies , deception followed by a cover up. One doesn't have to look very far to see videos of cops covering up their vile mistakes.
@@davepirtle9790 You just had to bring police into this to start criticizing them? 😂🤦♂️ I’d love to see what you’d do when someone breaks into your house.
Non-punitive report system really does wonders for future safety. It's great when you feel like you can report some mistake or failure without being severely punished for it.
I wish the same would be implemented to road traffic. Instead of a fine for every little overstep with no consequences. Which leads to mindset to cover up anything that happened.
I am an EH&S manager in a factory and I'm able to refer to so many situations and responses from this channel, that can happen to well-trained people. We have tool box safety talks before every shift hoping to keep smart decisions in the forefront. We are 818 days safe so everyday is a new record! I use so much information from here to help my people stay safe! It's crazy how upset conditions are so prevalent in accident investigations and, in so many cases, people going above and beyond when they get hurt thinking they are doing the company a favor. Thanks for such an amazing new angle of being able to relate to my audience and make sure they leave work in the same condition they showed up in.
Despite the obviously serious mistake, the way they handled the situation afterwards was very nice to see - saving the CVR and also deliberately not aligning their stories.
Which demands that you refrain from even talking about the whole thing. Suppressing any utterance isn't that easy when you are highly agitated and relieved at the same time, so hats off!
When you first described the RAAS system, I immediately knew the flaw in it. In computer science (and there's a significant amount of research into human performance factors in human-computer interfaces) there is such a thing as notification fatigue. That's when you click away the popup without reading it because it has never been relevant before. In this way, the RAAS messages are ignorable - they are just a quiet message announced that usually has absolutely no consequences, and so that one time when one does have consequences it is likely ignored, as in this case. The solution is to make the messages more specific. Rather than waiting for a message "Approaching runway X" and getting the human to notice if X doesn't match the target runway (which gives vast opportunities for confirmation bias), instead have the fallible human tell RAAS in advance what X is (eliminating confirmation bias), and then it can differentiate the announcement. If it matches, it can just say "Approaching runway X", but if it doesn't, it should announce loudly "Approaching incorrect runway Y, go around now".
That should be possible without a huge leap in technology. The desired runway has to be programmed into the Flight Management System per normal procedures. The FMS should be able to forward that information to RAAS so that the pilots don't have to plug the information into two different systems. Some reprogramming of the RAAS software would be required, but again, that is not a huge technical hurdle.
Kudos to the pilots for two things: 1. Getting the plane down and stopped safely despite being on the wrong runway. They kept their heads. 2. For being consummate professionals and filing the report accurately and honestly. By doing this, it gives the airline an opportunity to potentially fix the problem that led to this incident. Thanks, Petter, for another excellent video. Cheers from Canada!
Experience, skill, and professionalism come to bear most when things don’t go to plan. Pilot flying didn’t have a discussion about the 2000ft callout, and took action. They brought that plane to a stop in 3000 instead of the expected 10000. I’d be happy to have these guys in the cockpit of my commercial flight.
Well done Petter, watched many of your venues, on both your site (s). You and your staff do a great job, well done all !! Continue on. All the best to you, continue your flying career, all the best to you in your endeavors.
As a Captain of large Ocean going ships. We deal with the many of the same fatigue issues and have significant training in Bridge Resource Management. An interesting difference is that professional marine navigation officers also all have additional responsibilities beyond getting the vessel safely from one place to another. I and my navigation officers all had other myriad other duties including crew supervision, management and training, safety equipment and general vessel maintenance, payroll preparation, regulatory and charterer record keeping requirements and general planning all over and above our safe navigation requirements.
I hate that it turned to how well you can show hours of rest on the records, company knows it is impossible, inspectors know it is impossible, we know it is impossible... But somehow I still feel happy to have good sleep at least on the paper.
Was an air traffic controller a BDL working the tower at the end of the mid-shift; the TRACON cleared a B727 cargo jet (name withheld) for the visual approach and switched him to me in the tower. As I watched him, his altitude and speed, something didn't look right because he was still five miles from the airport. I asked him if he had the airport in sight, he said, "Affirmative I'm on a two-mile final." I finally figured out he was lining up to land on the Dexter Coffin bridge on interstate 95!
Strangely enough I had a sleep issue a few days ago, before the video dropped, and as a result was exhausted at work. I run a lathe, and decided running a lathe while that tired seemed like the set up to a safety video. And took the rest of the day off. For those that don't know, mistakes while running a lathe can lead to words like 'amputation' and 'funeral' being used in your near future.
My father was using power tools in his shed about 30 years ago and managed to slice off the top of his finger and was refusing to go to the hospital about it until I dragged his ass into the car and drove him there - he'd had heart surgery in the mid-70s and had been on blood thinners for years so his finger was bleeding like crazy. He had just missed the bone and yup... he had been up late the night before and had just popped out to the shed to do this one little fix up before having a nap that afternoon. Well four stitches later.....lol
Fair play for being honest with yourself. I works nights as well (I actually prefer the peace and quiet!), but I have made a couple of very complacent mistakes which I put down to everything these pilots were facing... Last short job, very light traffic around, only themselves for company and BOO something catches you daydreaming! It happens on the day shift too. I've found driving all day, usually around 1-2pm I tend to zone-out a bit, but there is other people/traffic to stop it being a problem
Over the many years of woodcraft AND metalcraft I've been a part of since my first dose of "wood shop" in middle school, I've seen a LOT of injuries, a majority of which were power-tool related... AND of all the power tool related injuries, as much as we'd LOVE to "blame" complacency and negligence that accompanies it, I have to admit ordinary fatigue-related lapses in judgment, attention, and just "clumsiness" are the collective root of a HUGE great majority. Power tools not only offer the promise of doing the work faster and more efficiently, but DELIVER a principle of "getting you into trouble" faster than you can possibly get into it on your own. When it comes down to it, you have to assess your own risks, and remember that there is no job nor product that's worth pissing away parts of your anatomy that will never grow back... let alone your life. ;o)
Petter - just wanted to say that your videos saved my arse yesterday at work. Something was wrong, and I knew it was 1 of 6 things. I immediately fixated on 1 of them but no matter how much I adjusted it the problem persisted. After a few minutes, I thought of your videos where pilots do the same. So I took a step back and evaluated the WHOLE picture. Turns out there were 2 factors wrong and only by adjusting both of them was the issue resolved. My boss thought I was a genius for figuring out what nobody else had. The reality is simply that once we know about our shortcomings we can do something about them. So I thank you!!!!!
Petter i want you to know that your videos impact people far beyond aviation. I'm a np in an ICU and I've been working with our unit managers to push for implementation of some of the concepts about error management, CRM and the overall human factor. So you might be actually saving lives with your videos, and you've given me inspiration to pursue a career path that i had never thought about before
ICU nurse and educator here. First, thanks for going to bat for us and our patients. There have been a slew of safety advances in healthcare-I always think of “time outs” before procedures and how intricate our medical checklists are, but we could still do so much better. In my career I’ve seen a gradual shift between nurses “eating their young” and the “sink-or-swim” mentality toward learning from our mistakes and near-misses without belittling one another. It’s definitely not perfect but I’m excited to see how much better things could get when we take a good look at CRM in healthcare. Cheers.
Son of a former pediatric hospital nurse here. _PLEASE KEEP IT UP._ More and more duties have been pushed onto nurses over the decades, very little of it actually the work of a nurse. Charting used to be the job of the unit secretary. Shortly before my mother switched fields, her hospital had added "cleaning the room after a patient is discharged" to the nurses' duties "because we're short-staffed." Result? Floor (non-ICU, non-ER) nurses don't have time to be nurses anymore. All they have time to do is take vitals, ask if there's any complaints, and then move on to the next patient. And if that's all the nurse is doing, they're doing the job of a pca. So, please, keep it up. Fight not just for ICU nurses, but all hospital nurses.
Very true. I work in a cement factory with my team doing multiple 12h shifts. Effects of fatigue on performance and safety aren't keenly recognized in our sector. I use such videos to train my team
A good friend of mine was a Navy Nurse, PA, and rated pilot, before her MD, Flight Surgeon, and an actual surgeon before retiring - What was astounding is that there were many times her "flight duty" restrictions would have restricted her from flying an airliner, but no such restriction on doing actual brain surgery. More importantly, Back in the 80s, as a resident, she helped introduce surgical checklists, as she'd already experienced NATOPS checklists as a flight surgeon in the back seat of various aircraft. By the 2000s, surgical checklists were not optional for surgeons and nurses expecting to maintain hospital privileges and employment.
This really is an astonishing channel. The level of detail in the well researched accounts is astonishing. You manage to deliver the information in a non patronising way that all would understand and have excellent story telling skills. I also love the whole presentation which again displays a level of excellence. 10/10
Incredible example of professionalism by the pilots here. We are all human, and will make mistakes. Its not the mistakes that define us, it is how we respond to them that shows true character.
Tbh I like this kind of content more than covering big deadly incidents. I always get a bad feeling after watching people die in aviation disasters. So being able to learn and get more information on the procedures of flying an aircraft without people dying in the incident is a way better viewing experience!
Accidents that take lives have mostly been covered many times before, whereas these not-so-well-known incidents are so much more interesting to peolple who closely follow the aviation industry. ❤
Sadly, accidents that cost lives turn out to be the most important for the future of aviation safety. Some of them are very difficult to watch. Especially if it’s a lesson we’ve already learned. But I think they are important to watch. Particularly to aspiring pilots. The more times we can keep the holes of the Swiss cheese from lining up, the better.
@@MentourPilot My favorite videos of yours are the "Heroically breaks rules" in Athens one, and the "Two Hour Roller-coaster from Hell" one; both have planes and pilots on the knife's edge, but both - I think - have basically the best resolution possible. I also love the concepts you've introduced me to through these videos, such as CRM and Dr. Reason's swiss cheese model. The only Mayday Air-Accident/ Wonder video I think could be on-par with yours (because they usually have to over-exaggerate for drama) is the "Fight for your life one" (FedEx 705), which literally sounds more like something that would have come out of Hollywood than an actual, real-life aircraft incident.
I don't even look at the thumbnail and automatically skip about 20 seconds because I want to come in as green as possible... Though there are usually clues that kind of hint at a likely outcome, as the video progresses...
Paramedic and RN here, I wish EMS and Nursing employed the sleep and rest requirements aviation does. I'm on the civilian medevac end now and it is refreshing that when our pilots are reaching duty hours we are done for the shift. They've also helped us empower ourselves to better advocate for our needs within our roles as well which has definitely been a positive
On one of my early solo x-country flights I remember beginning to set up for the wrong runway. I caught it in time where it went unnoticed but I'll never forget that feeling and never wanting to repeat it. Made a big entry in my logbook to always verify what I'm supposed to see on the runway. Glad these guys had no bad outcome other than report-writing and a little embarassment. The way they handled it with complete and clear-eyed honesty is one of the things I love about aviation.
I just had this channel pop up, and I was curious about all of the subscribers. After watching 1/3 of this video, I totally get it! The video quality, the editing, the storylines, just absolutely incredible! This is some of the best aviation video production I’ve seen ever. I guess the rest of us mere mortals will just have to sit back and take notes! Very nicely done.
As a Tower Local Controller, I was taught that once I issued a landing clearance, I was supposed to frequently scan the runway and the inbound aircraft to ensure the runway was clear of obstructions and that the aircraft was lined up for the correct runway. I continued that frequent scan until the aircraft was clear of the active runway. Great video Petter!
You know there's a phenomenon for customer service where customers tend to rate a service more positively when they fix an error really quickly and efficiently, than a service where no errors occur at all. I think I'm experiencing that because I just come out of this video with heightened respect for the pilots involved.
Makes sense actually. A service where nothing goes wrong doesn't draw attention to itself, and thus evaluation of it is never prompted. It would only come up if there was some sort of review or it was otherwise mentioned. Conversely, if there is a problem but you get good help, you feel personally acknowledged and cared for, which is gratifying, and you might easily forget that that problem probably shouldn't have come up in the first place.
Very professional work done in part of the flight crew after the incident. Filing separate reports and stopping the CVR to keep the records which will help the investigation and overall improve the safety of the industry. Thanks to them for making aviation safer. Both the aircraft and the crew are safe. So a good and safe flight completed!
I only just recently discovered your channel, but I wanted to say that I really appreciate the fact you don't focus solely on plane disasters where loss of life or serious injury occurred. You make the content engaging where I don't know whether or not everybody is going to be okay before the end so I'm still on the edge of my seat, and you also make it really informative. Amazing content.
When I worked for a courrier company, I remember a driver had driven to Stockport (UK) instead of Southport (UK) once and the insults that were slung at him over the radio. The driver then asked what the distance was between the two towns and was so happy to learn that they were only 60 km apart !!! You could hear his sign of relief over the continuing invectives from the control centre.
My family owned a distribution business in Leesville, Louisiana, one day in the early days of GPS driver nav systems, we had an inbound 18 wheeler delivery driver running a few hours late, he called to ask for directions to the warehouse, apologized for being so late, he said the drive had taken a lot longer than he had expected, as it turned out he was in Leeville, Louisiana, not Leesville, which 275 miles away.
I lost an hour yesterday to this, fortunately only an hour, I was leaving one service call to go to another, collected the client name over the phone from dispatch because they were still putting the ticket together, "yeah, I know where she lives" I misheard and drove an hour in the wrong direction to a client with a very similar name. oops.
I appreciate that you don't focus exclusively on tragedies, even though big stories about crashes probably perform better on TH-cam. Stories where nobody's hurt and the people in command are professional might not be as flashy, but they're just as impoftant and informative!
Stories like these show how much in aviation doesn't cause massive accidents. How many situations just happen to be minor incidents that get resolved well.
The honesty and professional handling of the situation that both pilots in this case showed should really be commended. We have seen plenty of other instances where such a reaction would not have happened and I think this is just as important of a takeaway from this situation as the mistake itself and the lessons to be learned from that.
I'm now actually dying to know any close calls you may have encountered personally! It's hard to imagine that even the most professional and experienced pilots are without anecdotes of their own silly mistakes or first-hand experiences of hazards beyond their control...I'd love to hear any situations you've encountered that you're able to share without breaching confidentiality. My father was a naval aviator and has a few stories he tells often. Small mistakes that lead to a serious moment of realization without breaching procedure or professional limits but serve as big learning moments in the career of an aviator. One particular story which is quite dramatic involving his copilot, and the report he had to make afterwards. I love hearing them over and over. I'd love a special edition episode of personal close calls or learning moments you've encountered in the cockpit.
Even after this, I'd be happy for these gents to fly any aircraft I might be on. Professional to the last, you can guarantee that they will never forget what happened and the chances of them making the same mistake is very small. Total respect for them; despite everything they got down safely and intact, and then did the absolute right thing by reporting their mistake. I do hope they didn't get into trouble with FedEx. I'd also say that FedEx's procedures sound above and beyond those of many companies (usually the smaller/cheaper ones where margins for profit put far too much pressure on the crew), where accidents and incidents have occurred, often after having been inevitable at some point due to lack of maintenance, casual reporting, etc. I'm relieved these pilots got down safely!
It may help that now the procedure is to always intercept the localizer (horizontal nav) before switching to approach mode (glide-slope/vertical nav), even on visual approaches.
Petter - I am a navigation office on a mega cruise ship and we often see fatigue during night shift. Great to hear what FedEx is doing with the KSS model. Will bring it up to our shoreside office leadership!
I loved the comment around 30:00 regarding that “feeling in the pit of their stomach”… I am not a pilot, just a programmer, but I know the feeling I had once when I truncated an entire table in a production database by mistake… However, I can't imagine what those pilots felt! If you are wondering, I was able to restore the table and add the few records needed to get the ERP system restored and running (as I did have backups and a transaction log still in tact)… Nonetheless, nothing to compare to a mistake that could cost people their lives…
I am also working as a data engineer in an airline company and I can confirm, that this can cause bad stomach feelings 😅 Better to have acceptance (pre-release) environment, so tables can be restored from there
i once rm -rf'd the /etc directory of a running, in production, firewall and had no backup. i was freaking horrified. i was actually able to save it and rescue the important stuff that was still running in memory. it took hours. to this day i have 1) never named a directory etc again and 2) have typed the full path of everything i touch /no/matter/how/long/it/is lol
@sn0wcontroller25it's quite easy. I did that once, also in a circadian low scenario when we had a client who was cheap and didn't want to pay for a separate dev database (all of $5 extra). Orders and orders_dev. Guess which one I truncated? Fun fact, TRUNCATE internally does a DROP and CREATE, so it's a nearly instantaneous action. I learned from that scenario too ... if I'm in that type of situation, I script * everything *, and I'm extra extra cautious on any destructive action to make sure I'm on the right server and database. And before any really disastrous action, I make sure I have a backup first!
Fatigue management remains a critical area needing improvement. During long duty or early morning flights, it's common to observe crew members nodding off for brief periods. Implementing a structured 20-minute nap during cruise, as some countries do, could significantly enhance safety compared to uncontrolled ones.
As someone working in data science, I find that fatigue model absolutely fascinating. I'm surprised by this use of predictive modeling not being mentioned as a real world example in my classes. It's not an adversarial system, as in being used against pilots, instead it's a tool to help yourself and others identify possible risk factors to make informed decisions.
As a courier I dealt with fatigue issues many times on the road. Courier companies are not as rigid about rest intervals as Airlines I assure you. I've had to do 12-hour drives from state-to-state with Rush packages and had to insist that I be given at least an hour time buffer to take a nap if necessary along the way, and only begrudgingly getting it at times 😢. I've nearly driven off the road a couple of times, and one time on a trip with another fatigue driver while I was napping, he did drive off the road. With the luck of a drunk, we luckily drove into a truck-stop ramp instead of over a cliff.
Been there too many times. My friend had to have her face literally scraped off the dash when she fell asleep at wheel and plowed into a semi at a closing speed of 100mph. That wakes my up. Nicotine helps a lot. But when you reach a certain point just pull over and take a nap. It's the law of survival at that point. Nothing else matters...
@@blackhawkorgAbout 30 years ago, I was doing a night drive to where I was staying in an unfamiliar area. I saw a sign for the Southern end of a street close to my destination. The Southern end was basically a back road and I should have stayed on the highway. After numerous hours on the highway, I felt like I was going really slow even though I was considerably above the posted speed limit when I found myself approaching a hairpin turn way too fast. I managed to execute a perfect 180 (taking a considerable amount off the life of the tires in the process) onto a one lane bridge. That woke me up in a hurry. I was lucky, especially given that I had only been driving for a few years at the time and hadn't had much in the way of professional driver training. The inexperience also likely caused me to be more cocky about ability.
We live in such a privileged world where we expect same day delivery for trinkets that we forget about safety and what really matters. Next time my Amazon delivery is delayed I will think about it and realize it's not that important.... eye opening...
@@IzzyOnTheMovethis is true. Wish we could still be satisfied with the few days deliveries used to take. I don't see a problem waiting, unless it's like medicine you need right now. In which case local pharmacies could help better.
Just driving our family car, I had to be very careful when medical issues forced my husband to stop driving. I am now the sole driver, and taking a road trip without having my husband to trade off with required careful planning, and a little coffee. Even so, the day the GPS got me off course, and my husband didn't notice, and I drove 40 minutes before realizing we were on the wrong road, and finding a place where I could safely turn around, could have got us killed. I did NOT need that extra time behind the wheel! With two drivers, the circadian rhythms are a little off from each other, and the chances are better that you won't be sleepy at the same time. I'm wondering if we'll ever be able to take a road trip again. At the end of our most recent trip a few years ago, I did combine the last two days (they were short), and made it all the way home without issues. When I told our son, he commented that I was like a horse returning home to its stable!
Petter, you have the gift to teach like few others. One lesson learned from this that when you do a mistake, don't panic, but keep on flying/taxiing the aircraft. Yesterday, I just had one of those days with with rescheduling (5 sectors instead of 4), late arriving aircraft, VFR night into short runways, turbulence, landing in rain and stiff crosswind (thankfully after an ILS), a system failure that grounded the aircraft, a long wait for a second aircraft, and then fly two more sectors before we finished past midnight, several hours behind schedule. My first officer did a terrific job, and that made everything so much easier for me.
I had to giggle, Petter, when you looked into the camera and spoke directly to management about not worrying about "overburdening pilots" with "too many details." I mean, it isn't like flying an aircraft is anything like lots of details and loads of information, right?? Oh, my goodness, the ridiculousness of how managers think sometimes just bowls me over. I stopped the video at 3:30 and the look on your face is a delightful mix of confidence at the challenge of learning whatever management might toss your way, and contempt at having been thought of not being able to handle a few details about how the study's results would be calculated. I love your channel so much. I don't work in aviation but do work in transportation and keep myself to a high level of safety standards; your videos have helped me at work on many levels. (I'm a school bus driver!)
Note to self: Alway state on the CVR ... "make sure we file separate reports" .... and defer coordinating responses until after we've left the cockpit... It's amazing what can be learned watching Mentour Pilot videos!
Excellent video. Captain was obviously very tired, and he became "sloppy" because of fatigue. Thank goodness this error happened in Tulsa and not at JFK or Frankfurt, for example. Tack Petter!
I wouldn't say sloppy. More like more prone to error or confusion. Confirmation bias and following the plan bias get stronger the more fatigued you get. I've experienced this myself, fortunately in areas where there was no risk to anyone's life or health. Even if you are aware of these biases, they still happen. We should all be aware that fatigue becomes more incapacitating with age, or perhaps we were all less aware of it when we were younger!
@@johnnemeth6913 Probably. Although I think the same applies if there was less traffic. This was the worst-case scenario, where there's enough traffic to keep the controller busy but not enough that the controller has to constantly monitor arrivals/departures.
@@Bryan-Hensley Good point. Like driving on a busy highway as compared to a deserted back road. Your adrenaline level is much higher because there is so much going on.
I read some reactions, and I realize how many non pilots are picking up things about cockpit resource management, troubleshooting, trying to figure things out while problems are evolving… in a whole lot of different areas and activities. Mr. Mentour Pilot Petter, you’re a hell of a good mentor! ❤
I was thinking the same. This video has really touched a lot of people in a range of industries. And I agree - it’s not just the story - it’s the way Petter puts it all together - logically, coherently, enough details but not too complex for us non pilots, introducing concepts along the way - and then tying it all up at the end. Above all, I just LOVE his positive attitude to these stories, and his constructive reason for disseminating the events and lessons….and his endless enthusiasm. Kudos!
Yes, that is one of Petter’s many strengths. He’s a true teacher and we all can stand to sharpen up our crew management skills - no matter who our crew happy to be!!
I work in a grocery store deli and we had a fatigue-related incident the other day. Being short-crewed, a person felt the responsibility to come in despite having been up all night in pain from a medical condition. After working a full shift he made a simple error and set a fryer on fire. No real fault, just one of those things that happen when you're tired and trying to do extra work to make up for being short-crewed.
FedEx hires some of the best pilots in the industry. You can tell by this crews professionalism. The fact this kind of mistake happened to both of them should show it can happen to any pilot no matter how good or experienced they may be. That's why you have to always keep your skills sharp and be open to professional criticism when training. I always enjoy how much you go out of your way to show respect to the pilots. You know as well as anyone how this stuff can happen when enough things stack up. .
What a great video! An easy to understand synopsis of what happened and how it could be avoided in the future. For those of us who are not pilots or controllers, videos like this help us understand the workload management that both pilots and controllers go through on a daily basis.
Your best production so far, and that's saying a lot. Five-star production values, perfect audio, superior editing, and accurate educational reporting. Nominating YOU as producer-director of the year, sir. Thank youi again. Well done!
I have been feeling grateful that the last couple of episodes have been ones where the aircraft lands and the people onboard survive. All the episodes are really good and I always recommend to other pilots at my company watch this channel as a way to keep CRM principles in their minds in between annual company training sessions. However this time of year always gets me down a bit as we are approaching the tenth anniversary of an inexplicable series of tragic air accidents in the part of Canada I live, including the loss of a crew at my company who were my friends. For that reason September makes me feel a bit stressed, and I'm happy to see videos like this one, where despite the serious error, the crew ended up safe and were shown to have exhibited professionalism in the aftermath. It's a bit of a relief, sometimes, when some of these lessons don't necessarily always need to be written in blood. Thanks, Petter.
Absolutely! It's a truism that safety regulations in all industries are written in blood, but if we can learn the valuable lessons without that awful human price, so much the better!
In my airline career, out of all of the aircraft I flew, the 757 was also my favorite. This incident reminds me of a 757 incident at my airline. We had a 757 actually land on a taxiway at EWR. Our 757s did not have the RAAS system and were prohibited from landing with manual brakes if the auto brakes were functional.
As soon as you started describing the Tulsa airport I said: oh hell, they're going to land on the wrong runway, we're going to have an overrun at best. Excellent bit of foreshadowing and made the end of the story so much better when they managed to save it and then squared their shoulders and did all the post-incident reporting correctly and professionally. Your storytelling is as awesome as your professional knowledge and analysis. Thank you for telling this story, it's a marvelous learning experience without the hideous collateral damage of lost life/property that frequently accompanies such lessons.
Heh. I assumed the same thing, that they were going to overrun their runway too. I was also pleasantly surprised that they landed safely, AND that they reported everything, reported it separately, AND preserved the voice recorder.
I noticed this last night when watching it and when he called the KC-135 an AWACS I was like hang on, the 135 is called Stratotanker and the AWACS is an E-3 Sentry. As u say though other than that its the usual high quality we get from him!
This is definitely your best "told" story so far! I was working and just listening to this. And I felt a knot in my throat slowly growing to epic proportions as the pilots gradually approached the runway. I could feel extreme relief when they finally stopped the plane. And I could feel the absolute dread in the cockpit after the pilots realized what had just transpired. Well done!!!
I feel for that captain. I have had slumps where i just couldn't sleep properly no matter how hard i tried. It sucks and after a couple of days, it can really mess with your head.
One the most demanding maneuvers we all do as professional airline pilots is, without a doubt, a visual approach. To mitigate threats and errors in this particular instance (back side of the clock, tired, etc), I would have asked for vectors for the ILS and keep my A/P ON until minimuns.
Very impressed with the pilots' professionalism and sincerity! Made an honest mistake, didnt try to cover it up or make up excuses, owned up to it. No matter all the experience, skills, training etc.. we're all humans. Well done, lads!
As a doctor who primarily works overnight (I’m a nocturnist), and this totally resonates with me. Since I generally do fri/sat/sun overnights in a row, and Saturday is always the worst, and I can totally predict my KSS would be close to 9, but luckily I work with some of the best nurses in the world and so they are very good on catching my mistakes (and we have the kind of team culture where it is totally appropriate for a nurse to correct an attending physician [respectfully and not in front of patients], and we doctors are told to check any egos at the door and to be honest I welcome their providing overwatch to prevent the error from reaching the patient. The only time the Swiss cheese lines up is when it’s a brand new nurse who a) doesn’t know enough to recognize the error and B) are intimidated by doctors (the nurses I’ve worked with for 20 years know they can totally call me a moron, during daytime [we have many more eyes on care] it’s slightly more formal but not much.
glad to hear you guys can handle respectful corrections all around. ER people are amazing. so many decisions so quickly sometimes. COVID must have been hell. Thank you so much - all of you including orderlies and cleaner-uppers :) 🌷🌱
As an RN, I appreciate doctors who address the Swiss cheese. We all make mistakes, we are human!! I've nearly.made mistakes and probably many I'm unaware of, and if I got any pushback, I remind them a) I will never stop advocating for my patient even if it means flack from a nasty resident. B) I will report you to your senior c) if I call your attending due to this they will have an issue with you. I had to call a nasty attending known to belittle everyone including patients overnight for this very reason and it resulted in an expulsion from their program after 2 events (the latter ywll8ng me she was purposely ignoring her pager as it can wait til AM...acute renal failure with cardiac changes not so much... but I appreciated my buddy on the other team bailing my license out covering the orders I made up to assess her Stat.. So many docs would just tell me they didn't know what was wrong and asked me for my insight.. I was under 25 and it was a palpable feeling with a much older man asks me what to do.. it certainly taught me we are a team and all need to be on our A game and nurses know their patients. We worked with an attending that married a nurse. 1st day of his student rotation he'd introduce the students to everyone on the unit introducing us as the people that will catch your mistakes and feed you when on call. His students had acceptional kindness. He'd always give his chairs to let us sit. I never called anyone a moron equivalent to their face but some.effective sarcasm with handing a pen was effective with a note written properly would be sufficient. I remember one resident, he noticed I made a lot of lists..he asked if I'd make him one so he can answer as many problems as early as possible so he can sleep.. he said he always slept more when I worked in charge-- BEST COMPLIMENT EVER!! I'm disabled so I can't work bow, breaks my heart a vit, but memory lane is a really heartfelt place ❤😊 Thabk you for your time for others xx
I always find it deeply alarming that doctors are regularly making serious decisions when completely wrecked by fatigue. And I can't help feeling that the statistics are masked because we expect seriously ill people to die, so we don't look far beyond that. The Swiss cheese you work with has two layers: that's a big probability of the holes lining up.
Thanks for your post Doc. I am an orthopedic NP and really value when doctors are approachable. The longer I am in practice, I feel more confident in asking questions, and a big part of that (besides the best interest of the patient of course) is to protect the doctors from “missing something”. Thank you again for your post.
Here's one for you, Petter: The video has been up for about 8 minutes, and already has 237 thumbs! Man, but you are good at this! This is an excellent video, with lessons to other industries as well.
That was very well explained and presented. I can’t imagine the work that goes into these videos that you create. Having worked at Honeywell where RAAS (SmartRunway / Smart Landing) was developed and having demonstrated this wonderful enhancement to EGPWS for airlines and military operations, I was surprised that the “approaching runway ____” call was missed by this FedEx crew. Your explanation of the effects of fatigue on the crew’s ability to decipher what was happening was really excellent. The FedEx crew did an amazing job of saving the day at the very last minute. Their professionalism in preserving the record of their “misadventure” was the icing on the cake…professional.
3:53 I was a worker 3-shifts, including night shifts. It is very hard to recognize this state of tiredness by oneself! It needs multiple bad experiences, to get aware of it, to counter it, and to try to "slow down" in such a condition and to avoid "fails"! Usually, one tries to do one more task, makes a mistake in fulfilling it, and then has a row of extra tedious situations to correct the latter, which was unnecessary in the first place! I wasn't flying planes, was operating a plant.
I have worked for both FedEx and UPS so it was interesting seeing the discussions of both companies' incidents, and the very different outcomes. My career since I was an Airman basic has been 90+ nocturnal so I am curious how that has affected my circadian low.
I will take your piloting recommendations to recognize the dangers of fatigue and the value of focusing and simplifying and apply them to my driving (esp. in rush hour Atlanta). It is amazing that there are not more driving accidents than the already excessive number.
I have watched most of your videos and can say the way you put these together and articulate the dialog throughout is absolutely awesome job. You have the best Aviation channel of all that produce them, and they do not even come close. Thank you so much for these productions. Jim.
I been tuning what ever approach for the runway for that reason. I have also had an instance where the “that doesn’t look right” pops up in my head. So glad that they were ok and didn’t run off the end or worse attempt a late go around. Epitome of professionalism. Awesome video as usual.
I absolutely love and respect how aviation doesn't punish crews - not only will neither of them be part of a mistake like this ever again but they have no need to cover anything up and fully co-operate, it's a brilliant system. Being a job where your own life is on the line is a bit unique I guess, any risks you take with the pax you also take yourself, still bad but it means you're always trying to get home alive so errors aren't so likely to be a lack of caring.
I was part of a test for this at the FAA academy / medical. I had to work all day, then fly all night. My ‘instructor’ fell asleep and I almost did until I noticed he was already sleeping. The safety crew smacked me awake.
I was preparing this email, not so much relating to this video's content, but to comment upon what a great teacher you are. Your speech clarity and cadence are some of the best I have ever experienced. Before I prepared the email, I noticed but was not surprised see, that many of the other comments focus upon your tutelage. I look forward to experiencing your next presentation. By the way, if you have a staff, every aspect of your presentation, both technically and intellectually are superior. Great work!
It's good to know that pilots at FedEx felt comfortable to call in fatigued and that when these pilots realised their mistake, they agreed to write separate reports and saved the voice recorder.
Excellent video, I am now a subscriber. I am retired airline Capt, training, instructor, auditor for flight Ops, IOSA approved. I could feel energy, excitement, of everyone. Very best wishes to everyone. Chris Thailand.
I'm always enjoying this kind of videos, where no one got hurt, but everyone still got to learn a lesson in fight security. Very well handled on part of the flight crew after the landing, and I can totally understand the fatigue-induced sloppyness that the captain was feeling.
Love to see the way this incident was handled. Also that incidents like this are investigated and taken very seriously, even though nothing bad happened, it very well could have
I'm surprised (but relieved) that they managed to safely stop without overshooting the runway. I expected this to end badly when I realized what was going on. Excellent narration as always, and this one even had a happy ending!
Probably the RAAS system saved their butts by telling them promptly that they had less runway distance remaining than they expected. If they had only slammed on the brakes when they saw they were approaching the end, it could have been disastrous.
For single engine private pilots, this is a super easy mistake to make, especially at night. I made a habit out of getting eyes on the first runway, then immediately started looking for the 2nd one (our local AP has parallel runways also). If you find yourself in an emergency on the base leg, you could shoot for either runway. Great video. Thanks for posting.
I had an night-driving experience about 20 years ago that almost cost me my life. I was driving on a highway after a busy day behind my desk. I was really tired. Driving around 100/110 km. Road was not busy, to my luck. I was dozing off, and suddenly felt I awoke. I was still in the same lane, road not busy, but in my few seconds of sleeping I could have easily have turned the wheel and slam into the roadbarrier. It didn't happen, but realizing the accident could easily have been fatal I had an adrenalinerush that caused my being right awake for the rest of the night. I still remember that night - obviously - and although I rarely drive a car nowadays the experience warns me to this day.
I fly into Tulsa fairly regularly. Many flights line up with a major north/south road that is pretty straight. I always giggle when I see them line up, as I can see the house of the person I am visiting in Tulsa.
Fatigue is an insidious risk. Great advice on flying the entire approach vs visual at night. That’s exactly what I do even into my home field if it’s dark or I’m on the end of a long day. The autopilot doesn’t get tired!
The FEDEX crewc was was flying by visual guidepoints like it was the year 1950. The pilot and FO were tired, if not exhausted, allowing a relatively tame domestic flight to become a dragon of disorientation. Both are lucky to be alive.
I've worked nights for the last 8+ years. You definitely adapt to it over time, just like anything else. That is, of course, over a period of months/years, doing the same routine every night. The equivalent of pilot's working nights to me is when I briefly worked a morning shift starting at 4AM to cover because someone quit unexpectedly. I went from going to sleep at 7AM or so to going to sleep at 7 or 8PM (well, trying, anyway). I was late most days (had a spotless attendance record for years on nights prior) and had no energy throughout the entire day. It was hell. It got so bad, I told my supervisor I would quit if I had to work that shift longer than another week. Thankfully, they hired someone else. I slipped back into my normal night routine with ease.
what a beautiful morning just got my coffee and see this was posted 30 seconds ago, keep up the great work and thank you for making learning and watching these videos so interesting and informative!
The amount of things you've taught me over the years is astounding Petter. My favourite bird is the 777-300ER... You're such a professional and inspirational person, not to mention, your type rating is for REAL pilots... the 737-800 NG is a challenging airliner.
After hearing FedEx explanations about KSS misunderstanding I had serious doubts about company's culture there, but pilots at the end showed that at least on lower ranks in this organization there are high standards of professionalism established. I hope that it will be good example for managers above the pilots to correct their attitude in the future.
FedEx is one of the good airlines with solid culture and great pilots. Actually if the bar is higher than FedEx I’m pretty sure the vast majority of airlines worldwide won’t meet that bar.
@@frank7353 don't you think that their explanation why they didn't mention including that nap into calculations was a bit low? Because I can see clear incentive for the company on a short run if pilots can fly even if they didn't manage to get that nap and I suspect that was the real reason behind them not revealing this information.
@@proosee Cargo scheduling is different but generally more reasonable than most passenger airlines, the flying experience is significantly more relaxed, job security is also significantly better. FedEx is one of the airlines treating pilots quite well (that's why a lot of pilots want to go there). When you talked about incentive for the company, what are you talking about? Are you a pilot? Whether you are a pilot or in another job, it's clear that many management decisions are made without consulting those lower down the ladder. While this decision had consequences, I don't see it as an incentive to squeeze pilot hours.
@@frank7353 I'm talking about very specific situation described in this video, which is: software calculating KSS, but taking a nap between flights into account without explicitly mentioning it to pilot which was explained by FedEx by their willing to not confuse pilots - come on, you really don't see how shady it is? And incentive is very clear: if that nap was mentioned and the pilot from this video knew it he wouldn't be able to fly that night (because he wasn't able to take a nap), which would result in a delay - you don't need to be a pilot to understand that.
@@proosee Firstly it most likely would not result in a delay even if a pilot were to take the leave. I don't work for FedEx personally I'm not going to spend time defending their public perception.
Great vid, and so well explained at the start, re Flying duty periods, FDP, and reduced while in those circadian rhythm periods, I was involved with the FRM Fatigue risk management with Virgin Atlantic, must be 15-20 years ago, but i was ground staff, Crew control (the enemy!!) but i was used in the early days of FRM, as an example, as we did 24 hours rotating shifts all monitoring FRM, the results were frightening, you could be awake, functioning well with sleep deprivation, but throw in an emergency, and the brain goes to mush Anyone, who has never done shift work will of ever experienced Fatigue, you can be tired, knackered and the rest , fatigue, brings on slurred speech, delayed reactions, bad judgment calls and so much more hence why sleep deprivation, is a very well known torture, for 100's of years
That's the right reaction, and I feel the same. But most people would stick on headlines like "GA plane crashed on cemetery, more than 1,800 found dead" instead.
These videos have been so helpful to me in my everyday life. So many of the principles of safe flight are really life principles. Thank you Petter and team for the lengths you go to cover these incidents as thoroughly and clearly as you do.
@@MentourPilot Have you done a video on the Boeing Dreamlifter landing short of McConnell Air Force Base, like 10 miles short at Colonel James Jabara Airport on November 21, 2013. Also the runway at Jabara Airport was also 3,098 feet shorter then the 9,199 foot runway at McConnell. I’m from Wichita and was walking the dog when I watched it happen.
@MentourPilot. Would it be possible if in the future, you could do a video on Japan Air 123, as the crew managed to keep the 747 in the air for 32 minutes from the start of the incident up until the final crash. JAL 123 brings with it some of the finest flying in aviation history and I would love to see you cover it
Don't hold me to this but he may have a video on that flight. I'm very familiar with the long, out of control, roller coaster, tragic flight. I've watched many video's on y.t. of it & as a rule if that's the case then Mentour pilot probably has a vid on it.
This *Mentour Pilot* episode is in my view just *_stellar!_* Peter, you are a true _master_ at what you're doing here, and as per usual; a _BIG_ shoutout to your 'Graphics Team'!!! . . .👌 I've _never_ watched anything coming from the 'DreamFactory' in Hollywood that matches the *MentourPilot* videos!!! ⭐⭐⭐⭐⭐⭐ Please keep doing what you do so _incredible_ well!!! *Safe Flights Always!* 😉👍
![เจ็บที่ยังฮัก - ม่อน วรวิทย์ [ Official Mv ] จอนนี่มิวสิค](http://i.ytimg.com/vi/KALIGSRSjFs/mqdefault.jpg)
Use code D125D2FD at the link below to get an exclusive 60% off an annual Incogni plan: incogni.com/pilot
Cool
@@jonahplayscello00
Hey can you do Garuda Indonesia Flight 421 next? It' an amazing story, the sully of asia
Hello Petter, although I enjoy these videos, I hope you can also do some more of the kind of videos you were doing when you first started the channel in 2015. I like those as well.
You forgot to mention how many fatalities and casualties were involved. If this was zero a pilot with less integrity may have been inclined to forget to preserve the cockpit voice recorder and hope the whole incident would be forgotten.
Let's take a moment to appreciate the importance of a non-punitive incident reporting system. Some parts of the world still have some catching up to do in that regard.
Absolutely! It’s probably the one thing that has saved the most lives in Aviation.
Most pilots are their own harshest critics. We expect 110% effort and results. When we fall short, we spend countless hours of self analysis to ensure that we do better next time.
@@MentourPilot Indeed.
Some industries too. We can’t learn from mistakes when people are afraid to report them.
22:00 did you mean vertical guidance for the glide slope indicator 😉?
The way they handled this situation afterwards tells us A LOT more about these two pilots than the actual mistake. Professional, acknowledgement of mistake, honest.
Yes, unlike Sully and Skiles
@@GOLDVIOLINbowofdeath huh?
@@kbjcda That guy's baiting
@@kbjcda have you read the NTSB report about the “miracle”? Have you looked at a map of all the rivers around Manhattan? Ever heard the term “sterile cockpit”
@@GOLDVIOLINbowofdeathStop it dude. He hit a flock of flying dinosaurs, lost both engines, landed on a river and everyone survived while the only thing wet would be you peeing in your pants.
"Guess we'll get to practice writing reports." It's actually a really good thing that you can think like that. Kudos to the company and the aviation culture for keeping it this way.
It is like logs for truck drivers.
I work for FedEx and have been told the pilots are among the highest paid of all pilots in the industry. They need to earn it.
Yep. When it all hits the fan, all you can do is to look at the up side (or least-bad side!).
The aviation industry has learned that it's better to create an environment that doesn't punish pilots for owning up to mistakes.
I like seeing these more obscure incidents where no one gets hurt and aren’t sensational but still offer a wealth of lessons.
Exactly my own perspective. I couldn't agree more.
As a retired FedEx captain of 36 years, (B-757, B-767, MD-11, A-300, B-727) your recommendations are spot on. Those were the rules I lived by during my career and it ended well for me. Excellent presentation as well.
Congrats on a safe and successful career! Would love to know which plane you enjoyed the most… and which one you least looked forward to - or perhaps scared you for whatever reason? Cheers!
Congratulations, for your career. Am a First officer for FedEx I been in the job for surprisingly 5 years, glad to meet a another FedEx employee.
@@UnExile Thank you much! By far the most fun plane for me was the B-727, and in particular the 727-100. Flew like a big Cessna, and very forgiving. Least favorite was the MD-11. Not forgiving at all, especially landing. It very comfortable to fly otherwise, with a big, spacious quiet cockpit, and exceptional displays. Overall favorite plane was my final plane, the 767-300F. Absolutely no complaints at all, and flew so much better than the 757, which compared to the 767, flew like a truck. The 767 flew like a sports car.
@@harry8097I’ve asked the same question to a few pilots now and many say the same about the 767… I’ve heard the 767 engines were total overkill for that air frame and is why many refer to it as the sports car of the skies! I’m 31 and losing interest in my tech career and would absolutely love to get my pilots license, I just feel like it’s too late and would take a fortune and a lot of time - and as someone with not a lot of savings and a mortgage to pay for, I don’t think I’ll ever be able to change careers to my dream job, bummer! Congrats again!
@@harry8097 I can believe it! I've kept track with aviation incidences over the past decade, and one particular failing is how it tends to bounce during landing to the point of collapsing its gear if you don't touch it down correctly. I know all planes can bounce, but I did hear the MD-80 aircraft had a particular penchant for it.
I loved working on this video. It was super interesting.
Cool
Good vid
Cool video,very interesting and amazing simulations 👏👍😁
These videos are absolute gems and really shows you things that you wouldn't think goes into piloting an aircraft! ✈
I loved watching it!
Even for a large mistake, the crew still did a good job of acknowledging and reporting it, and that alone should be commended.
True integrity on behalf of the crew.
Genuine professionals who take their jobs seriously and are willing to be held accountable should they need reprimanded, honestly it shows true professionalism and a genuine commitment to their positions as pilots
The type of people you can trust they won't be doing this mistake again.
The only way this should have been handled… You either are a professional or you are not!
Agreed. They owned that mistake, which is very professional.
What a shame that many other industries aren't supportive of the same kind of professionalism.
As a night shift RN (we work multiple 12+ hour shifts in a row), these incidents always hit a little too close to home. healthcare is definitely not as concerned as aviation about the effects of fatigue on its workers.
It was always so obvious when we were passing into this time, when I was in as a patient.
I was just going to mention something like this. Running a 12+ hour night shift it is usually very evident when you "hit the wall" usually between 0300-0500 hrs. As a critical care practitioner, there is no means of catching a nappy during this time, so it is mandatory to just push through it. As a result of this doctrine, I am sure more incidents also occur during this time because of the staff being so fatigued. It would be great if the 12 hour night shift was done away with entirely.
It's well established by numerous peer reviewed studies that shift work is bad for your health - and yet the health services just assume employees should just put up with the damage to their health.
ER doctor here. Boy is that the truth. Healthcare should be using the safety culture / models that the aviation industry uses, but the opposite is true.
Night shift RN here, too. You’re not alone. 💙 I definitely feel the “circadian low” most nights, even with plenty of caffeine. And that drive home in the morning after a 12-16 hour shift, no matter how close you live, can be a struggle.
I'm a physician and used to work as an oncology hospitalist on overnight shifts so the fatigue discussion was relevant to my job and also I watched disaster videos as part of training on recognizing errors and ways to mitigate them, I always found the parallels between acute care medicine and flights to be fairly related
Agreed! I watch all the Air Safety Institute's GA accident breakdown videos too despite not being a pilot, because there's so many transferable lessons and cautionary elements there on things like fatigue management, team cooperation/CRM, dangers of get-there-itis, and in particular humsn psychology around safety and risk.
Agreed. It's a huge shame that healthcare hasn't learned the lessons of aviation and instead usually makes people work LONGER hours over the period of circadian low than shorter.
For a physician your English is very poor. Used to work in an oncology hospital is the correct statement. Also there are least emergencies in oncology. No patient is going to come to you directly stating i have cancer. Most patients are worked up and stable. Some might have hyperkalemia due to TLS but as you are a physician you know compared to cardiology your job is cake walk. So stop crying and do your job and if you do not wish to do such hard work then do not take up such a profession. Do something else take up anatomy/ bio-chemstry / physiology/ pathology/ microbiology all are 9 to 5 jobs for you. Or you can take the worst of all radiology and become a technician. If you have the audacity to call yourself a physician then earn that name and stop crying.
Yes True!😢
I did lone working on call in hospitals also for many years, and unfortunately (as usual), things aren't as proactive as should be - things have to go wrong before a root cause analysis spits out the obvious.
As a retired controller with decades of experience I can say single controller mid-shifts were the worst. Best way to stay alert was to remain standing and visually follow the few aircraft you given instructions to.
How does one even think of becoming one? People want to become doctors, judges, pilots...but a controller? As a dream job?
I thought that there was a rule about having at leastv TWO controllers on duty?
@@Kareena1988They are just as important. People's lives depend on them too. Who are you then?
@@JustLetMeFly94 I don't think they were saying it disparagingly, just that they personally wouldn't because it sounds so stressful.
Props to the CO for immediately saying, _"We're writing independent, separate reports."_
Cockpit voice recorder didn't catch the winks..
Trans: "I am going to put ALL the blame on you, so I am not going to let you see what I write"
Found the non-pilots...
@@AVMamfortasexactly right lmao
@@Igneusflamayou’d be surprised. I’ve seen commercial Jet pilots freak out on students in separate aircraft and try to place blame when they were to blame.
It’s wrong but it’s also understandable when your career is on the line
Petter: I am a retired middle school teacher (worked with 12-year olds) who has loved your TH-cam work for years. Leaving aviation aside for a minute, you should know that you and your team are superb from a pedagogical viewpoint. In other words, you are a fantastic teacher here, and I am sure you are equally fantastic when coaching less experienced pilots in the cockpit.
Thank you! That’s really lovely to hear from a professional like yourself. Thank you 💕
@@MentourPilot I second the comment by @danielsmith8097. I am a semi retired IT trainer (working with adults) and you seem to be a natural at following my company's fundamental principle - 'explain it so that a 5 year old can understand it'.
@@MentourPilot The only feedback I would add here is that it would be great if you could add a glossary of the acronyms in the description or on the screen. Although many know what you're talking about, some don't when you say FMC etc. Love your work though!
@@tillycatcatWrite them down then Google them. Works for me!
Another retired teacher here and I agree. Very well laid out story. And with others, kudos to the professionalism of the pilots after their errors. So glad they landed safely!!
People make mistakes. Lapses in concentration or judgment are common. What matters is how they react; what they do afterwards to address and rectify the situation. These pilots were exemplary in that aspect. Respect.
Absolutely! Well said.
did the pilots get fired? what happened to them@@MentourPilot
@@MentourPilotyeah
I agree , and from what I've read and experienced, pilots are very professional , I would say at least 85% of them. In a every other field , when mistakes happen all too often it's lies , deception followed by a cover up.
One doesn't have to look very far to see videos of cops covering up their vile mistakes.
@@davepirtle9790 You just had to bring police into this to start criticizing them? 😂🤦♂️
I’d love to see what you’d do when someone breaks into your house.
Non-punitive report system really does wonders for future safety. It's great when you feel like you can report some mistake or failure without being severely punished for it.
I wish the same would be implemented to road traffic. Instead of a fine for every little overstep with no consequences. Which leads to mindset to cover up anything that happened.
I am an EH&S manager in a factory and I'm able to refer to so many situations and responses from this channel, that can happen to well-trained people. We have tool box safety talks before every shift hoping to keep smart decisions in the forefront. We are 818 days safe so everyday is a new record! I use so much information from here to help my people stay safe! It's crazy how upset conditions are so prevalent in accident investigations and, in so many cases, people going above and beyond when they get hurt thinking they are doing the company a favor. Thanks for such an amazing new angle of being able to relate to my audience and make sure they leave work in the same condition they showed up in.
Despite the obviously serious mistake, the way they handled the situation afterwards was very nice to see - saving the CVR and also deliberately not aligning their stories.
Which demands that you refrain from even talking about the whole thing. Suppressing any utterance isn't that easy when you are highly agitated and relieved at the same time, so hats off!
Indeed, exactly.
@@Capecodham Cockpit Voice Recorder. Grabador de voces de la cabina de vuelo.
True professionals who see the greater good more important than covering their tracks
It would have been cause for disciplinary action not to save CVR after a deviation.
When you first described the RAAS system, I immediately knew the flaw in it. In computer science (and there's a significant amount of research into human performance factors in human-computer interfaces) there is such a thing as notification fatigue. That's when you click away the popup without reading it because it has never been relevant before. In this way, the RAAS messages are ignorable - they are just a quiet message announced that usually has absolutely no consequences, and so that one time when one does have consequences it is likely ignored, as in this case. The solution is to make the messages more specific. Rather than waiting for a message "Approaching runway X" and getting the human to notice if X doesn't match the target runway (which gives vast opportunities for confirmation bias), instead have the fallible human tell RAAS in advance what X is (eliminating confirmation bias), and then it can differentiate the announcement. If it matches, it can just say "Approaching runway X", but if it doesn't, it should announce loudly "Approaching incorrect runway Y, go around now".
That is such an important point!
Something short and succinct like "incorrect runway" may really help.
That should be possible without a huge leap in technology. The desired runway has to be programmed into the Flight Management System per normal procedures. The FMS should be able to forward that information to RAAS so that the pilots don't have to plug the information into two different systems. Some reprogramming of the RAAS software would be required, but again, that is not a huge technical hurdle.
Sounds great!
Write it up!
Alternatively the approaching announcement should only be played if its the wrong runway
Kudos to the pilots for two things: 1. Getting the plane down and stopped safely despite being on the wrong runway. They kept their heads. 2. For being consummate professionals and filing the report accurately and honestly. By doing this, it gives the airline an opportunity to potentially fix the problem that led to this incident. Thanks, Petter, for another excellent video. Cheers from Canada!
as an A&P it's nice to hear that the hardware made it , this could have been a real disaster me thinks good job!.
Experience, skill, and professionalism come to bear most when things don’t go to plan. Pilot flying didn’t have a discussion about the 2000ft callout, and took action. They brought that plane to a stop in 3000 instead of the expected 10000. I’d be happy to have these guys in the cockpit of my commercial flight.
Really excellent debrief and analysis Mentour!
Well done Petter, watched many of your venues, on both your site (s). You and your staff do a great job, well done all !! Continue on.
All the best to you, continue your flying career, all the best to you in your endeavors.
As a Captain of large Ocean going ships. We deal with the many of the same fatigue issues and have significant training in Bridge Resource Management. An interesting difference is that professional marine navigation officers also all have additional responsibilities beyond getting the vessel safely from one place to another. I and my navigation officers all had other myriad other duties including crew supervision, management and training, safety equipment and general vessel maintenance, payroll preparation, regulatory and charterer record keeping requirements and general planning all over and above our safe navigation requirements.
I hate that it turned to how well you can show hours of rest on the records, company knows it is impossible, inspectors know it is impossible, we know it is impossible... But somehow I still feel happy to have good sleep at least on the paper.
That seems very overwhelming!
Was an air traffic controller a BDL working the tower at the end of the mid-shift; the TRACON cleared a B727 cargo jet (name withheld) for the visual approach and switched him to me in the tower. As I watched him, his altitude and speed, something didn't look right because he was still five miles from the airport. I asked him if he had the airport in sight, he said, "Affirmative I'm on a two-mile final." I finally figured out he was lining up to land on the Dexter Coffin bridge on interstate 95!
Strangely enough I had a sleep issue a few days ago, before the video dropped, and as a result was exhausted at work. I run a lathe, and decided running a lathe while that tired seemed like the set up to a safety video. And took the rest of the day off.
For those that don't know, mistakes while running a lathe can lead to words like 'amputation' and 'funeral' being used in your near future.
My father was using power tools in his shed about 30 years ago and managed to slice off the top of his finger and was refusing to go to the hospital about it until I dragged his ass into the car and drove him there - he'd had heart surgery in the mid-70s and had been on blood thinners for years so his finger was bleeding like crazy. He had just missed the bone and yup... he had been up late the night before and had just popped out to the shed to do this one little fix up before having a nap that afternoon. Well four stitches later.....lol
Good call man. No way to know for sure whether you'd have actually made a mistake, but definitely better to be safe than to find out.
Shake hands with danger 🎶
Any guy oughta know 🎵
I used to laugh at safety 🎶
But now they call me... 🎵
Three Finger Joe 👋
Fair play for being honest with yourself.
I works nights as well (I actually prefer the peace and quiet!), but I have made a couple of very complacent mistakes which I put down to everything these pilots were facing...
Last short job, very light traffic around, only themselves for company and BOO something catches you daydreaming!
It happens on the day shift too. I've found driving all day, usually around 1-2pm I tend to zone-out a bit, but there is other people/traffic to stop it being a problem
Over the many years of woodcraft AND metalcraft I've been a part of since my first dose of "wood shop" in middle school, I've seen a LOT of injuries, a majority of which were power-tool related... AND of all the power tool related injuries, as much as we'd LOVE to "blame" complacency and negligence that accompanies it, I have to admit ordinary fatigue-related lapses in judgment, attention, and just "clumsiness" are the collective root of a HUGE great majority.
Power tools not only offer the promise of doing the work faster and more efficiently, but DELIVER a principle of "getting you into trouble" faster than you can possibly get into it on your own.
When it comes down to it, you have to assess your own risks, and remember that there is no job nor product that's worth pissing away parts of your anatomy that will never grow back... let alone your life. ;o)
Petter - just wanted to say that your videos saved my arse yesterday at work. Something was wrong, and I knew it was 1 of 6 things. I immediately fixated on 1 of them but no matter how much I adjusted it the problem persisted. After a few minutes, I thought of your videos where pilots do the same. So I took a step back and evaluated the WHOLE picture. Turns out there were 2 factors wrong and only by adjusting both of them was the issue resolved. My boss thought I was a genius for figuring out what nobody else had. The reality is simply that once we know about our shortcomings we can do something about them. So I thank you!!!!!
That's so awesome
Petter i want you to know that your videos impact people far beyond aviation. I'm a np in an ICU and I've been working with our unit managers to push for implementation of some of the concepts about error management, CRM and the overall human factor. So you might be actually saving lives with your videos, and you've given me inspiration to pursue a career path that i had never thought about before
ICU nurse and educator here. First, thanks for going to bat for us and our patients. There have been a slew of safety advances in healthcare-I always think of “time outs” before procedures and how intricate our medical checklists are, but we could still do so much better. In my career I’ve seen a gradual shift between nurses “eating their young” and the “sink-or-swim” mentality toward learning from our mistakes and near-misses without belittling one another. It’s definitely not perfect but I’m excited to see how much better things could get when we take a good look at CRM in healthcare. Cheers.
Son of a former pediatric hospital nurse here. _PLEASE KEEP IT UP._ More and more duties have been pushed onto nurses over the decades, very little of it actually the work of a nurse. Charting used to be the job of the unit secretary. Shortly before my mother switched fields, her hospital had added "cleaning the room after a patient is discharged" to the nurses' duties "because we're short-staffed."
Result? Floor (non-ICU, non-ER) nurses don't have time to be nurses anymore. All they have time to do is take vitals, ask if there's any complaints, and then move on to the next patient. And if that's all the nurse is doing, they're doing the job of a pca.
So, please, keep it up. Fight not just for ICU nurses, but all hospital nurses.
Very true. I work in a cement factory with my team doing multiple 12h shifts. Effects of fatigue on performance and safety aren't keenly recognized in our sector. I use such videos to train my team
If you haven't alreddy, read "the checklist manifesto" it alligns with your sentiment exaclty
A good friend of mine was a Navy Nurse, PA, and rated pilot, before her MD, Flight Surgeon, and an actual surgeon before retiring - What was astounding is that there were many times her "flight duty" restrictions would have restricted her from flying an airliner, but no such restriction on doing actual brain surgery.
More importantly, Back in the 80s, as a resident, she helped introduce surgical checklists, as she'd already experienced NATOPS checklists as a flight surgeon in the back seat of various aircraft. By the 2000s, surgical checklists were not optional for surgeons and nurses expecting to maintain hospital privileges and employment.
This really is an astonishing channel. The level of detail in the well researched accounts is astonishing. You manage to deliver the information in a non patronising way that all would understand and have excellent story telling skills. I also love the whole presentation which again displays a level of excellence. 10/10
Incredible example of professionalism by the pilots here. We are all human, and will make mistakes. Its not the mistakes that define us, it is how we respond to them that shows true character.
Tbh I like this kind of content more than covering big deadly incidents. I always get a bad feeling after watching people die in aviation disasters. So being able to learn and get more information on the procedures of flying an aircraft without people dying in the incident is a way better viewing experience!
Yeah, I prefer these videos as well tbh
Accidents that take lives have mostly been covered many times before, whereas these not-so-well-known incidents are so much more interesting to peolple who closely follow the aviation industry. ❤
Sadly, accidents that cost lives turn out to be the most important for the future of aviation safety. Some of them are very difficult to watch. Especially if it’s a lesson we’ve already learned. But I think they are important to watch. Particularly to aspiring pilots. The more times we can keep the holes of the Swiss cheese from lining up, the better.
@mipmipmipmipmipunless they saw it and performed a go around…
@@MentourPilot My favorite videos of yours are the "Heroically breaks rules" in Athens one, and the "Two Hour Roller-coaster from Hell" one; both have planes and pilots on the knife's edge, but both - I think - have basically the best resolution possible.
I also love the concepts you've introduced me to through these videos, such as CRM and Dr. Reason's swiss cheese model.
The only Mayday Air-Accident/ Wonder video I think could be on-par with yours (because they usually have to over-exaggerate for drama) is the "Fight for your life one" (FedEx 705), which literally sounds more like something that would have come out of Hollywood than an actual, real-life aircraft incident.
They handled the situation very professionally after realizing their error.
Bruh your comment spoiled it
@@bigbooduhdon't read comments b4 watching vid
I don't even look at the thumbnail and automatically skip about 20 seconds because I want to come in as green as possible... Though there are usually clues that kind of hint at a likely outcome, as the video progresses...
Glad to see nobody died before the end of the video.
Yes, indeed.
Paramedic and RN here, I wish EMS and Nursing employed the sleep and rest requirements aviation does.
I'm on the civilian medevac end now and it is refreshing that when our pilots are reaching duty hours we are done for the shift. They've also helped us empower ourselves to better advocate for our needs within our roles as well which has definitely been a positive
Agreed. It’s absolutely nuts that anyone on their 18th hour or something is responsible for critical decisions pertaining to someone’s life.
@@FalconAnno75 A lot of people start getting tired after 16 hours of activity.
On one of my early solo x-country flights I remember beginning to set up for the wrong runway. I caught it in time where it went unnoticed but I'll never forget that feeling and never wanting to repeat it. Made a big entry in my logbook to always verify what I'm supposed to see on the runway. Glad these guys had no bad outcome other than report-writing and a little embarassment. The way they handled it with complete and clear-eyed honesty is one of the things I love about aviation.
I just had this channel pop up, and I was curious about all of the subscribers. After watching 1/3 of this video, I totally get it! The video quality, the editing, the storylines, just absolutely incredible! This is some of the best aviation video production I’ve seen ever. I guess the rest of us mere mortals will just have to sit back and take notes! Very nicely done.
As a Tower Local Controller, I was taught that once I issued a landing clearance, I was supposed to frequently scan the runway and the inbound aircraft to ensure the runway was clear of obstructions and that the aircraft was lined up for the correct runway. I continued that frequent scan until the aircraft was clear of the active runway. Great video Petter!
That’s so excellent that they pulled the flight voice recorder knowing it recorded what they did. Bravo to them.
It would have been cause for disciplinary action not to save CVR after a deviation.
You know there's a phenomenon for customer service where customers tend to rate a service more positively when they fix an error really quickly and efficiently, than a service where no errors occur at all. I think I'm experiencing that because I just come out of this video with heightened respect for the pilots involved.
Makes sense actually. A service where nothing goes wrong doesn't draw attention to itself, and thus evaluation of it is never prompted. It would only come up if there was some sort of review or it was otherwise mentioned.
Conversely, if there is a problem but you get good help, you feel personally acknowledged and cared for, which is gratifying, and you might easily forget that that problem probably shouldn't have come up in the first place.
Very professional work done in part of the flight crew after the incident. Filing separate reports and stopping the CVR to keep the records which will help the investigation and overall improve the safety of the industry. Thanks to them for making aviation safer. Both the aircraft and the crew are safe. So a good and safe flight completed!
I only just recently discovered your channel, but I wanted to say that I really appreciate the fact you don't focus solely on plane disasters where loss of life or serious injury occurred.
You make the content engaging where I don't know whether or not everybody is going to be okay before the end so I'm still on the edge of my seat, and you also make it really informative. Amazing content.
I'm not a pilot so I appreciate the layman's format and incredible graphics/visuals provided. Hands down best aviation channel on TH-cam! Thank you!!!
When I worked for a courrier company, I remember a driver had driven to Stockport (UK) instead of Southport (UK) once and the insults that were slung at him over the radio. The driver then asked what the distance was between the two towns and was so happy to learn that they were only 60 km apart !!! You could hear his sign of relief over the continuing invectives from the control centre.
My family owned a distribution business in Leesville, Louisiana, one day in the early days of GPS driver nav systems, we had an inbound 18 wheeler delivery driver running a few hours late, he called to ask for directions to the warehouse, apologized for being so late, he said the drive had taken a lot longer than he had expected, as it turned out he was in Leeville, Louisiana, not Leesville, which 275 miles away.
That's just unprofessional.
@@MrPenguinLife At least he was in the correct State!!! 😅
I lost an hour yesterday to this, fortunately only an hour,
I was leaving one service call to go to another, collected the client name over the phone from dispatch because they were still putting the ticket together, "yeah, I know where she lives" I misheard and drove an hour in the wrong direction to a client with a very similar name. oops.
@@MrPenguinLife Darn it, they should just rename one of those towns! Sounds as bad as any place called Peachtree in Georgia!
I appreciate that you don't focus exclusively on tragedies, even though big stories about crashes probably perform better on TH-cam. Stories where nobody's hurt and the people in command are professional might not be as flashy, but they're just as impoftant and informative!
Main reason: you learn from ALL of them.
Stories like these show how much in aviation doesn't cause massive accidents. How many situations just happen to be minor incidents that get resolved well.
The honesty and professional handling of the situation that both pilots in this case showed should really be commended. We have seen plenty of other instances where such a reaction would not have happened and I think this is just as important of a takeaway from this situation as the mistake itself and the lessons to be learned from that.
I'm now actually dying to know any close calls you may have encountered personally! It's hard to imagine that even the most professional and experienced pilots are without anecdotes of their own silly mistakes or first-hand experiences of hazards beyond their control...I'd love to hear any situations you've encountered that you're able to share without breaching confidentiality.
My father was a naval aviator and has a few stories he tells often. Small mistakes that lead to a serious moment of realization without breaching procedure or professional limits but serve as big learning moments in the career of an aviator. One particular story which is quite dramatic involving his copilot, and the report he had to make afterwards. I love hearing them over and over.
I'd love a special edition episode of personal close calls or learning moments you've encountered in the cockpit.
Even after this, I'd be happy for these gents to fly any aircraft I might be on. Professional to the last, you can guarantee that they will never forget what happened and the chances of them making the same mistake is very small. Total respect for them; despite everything they got down safely and intact, and then did the absolute right thing by reporting their mistake. I do hope they didn't get into trouble with FedEx.
I'd also say that FedEx's procedures sound above and beyond those of many companies (usually the smaller/cheaper ones where margins for profit put far too much pressure on the crew), where accidents and incidents have occurred, often after having been inevitable at some point due to lack of maintenance, casual reporting, etc. I'm relieved these pilots got down safely!
It may help that now the procedure is to always intercept the localizer (horizontal nav) before switching to approach mode (glide-slope/vertical nav), even on visual approaches.
Petter - I am a navigation office on a mega cruise ship and we often see fatigue during night shift. Great to hear what FedEx is doing with the KSS model. Will bring it up to our shoreside office leadership!
I loved the comment around 30:00 regarding that “feeling in the pit of their stomach”… I am not a pilot, just a programmer, but I know the feeling I had once when I truncated an entire table in a production database by mistake… However, I can't imagine what those pilots felt! If you are wondering, I was able to restore the table and add the few records needed to get the ERP system restored and running (as I did have backups and a transaction log still in tact)… Nonetheless, nothing to compare to a mistake that could cost people their lives…
I am also working as a data engineer in an airline company and I can confirm, that this can cause bad stomach feelings 😅 Better to have acceptance (pre-release) environment, so tables can be restored from there
i once rm -rf'd the /etc directory of a running, in production, firewall and had no backup. i was freaking horrified. i was actually able to save it and rescue the important stuff that was still running in memory. it took hours. to this day i have 1) never named a directory etc again and 2) have typed the full path of everything i touch /no/matter/how/long/it/is lol
@sn0wcontroller25it's quite easy. I did that once, also in a circadian low scenario when we had a client who was cheap and didn't want to pay for a separate dev database (all of $5 extra). Orders and orders_dev. Guess which one I truncated? Fun fact, TRUNCATE internally does a DROP and CREATE, so it's a nearly instantaneous action.
I learned from that scenario too ... if I'm in that type of situation, I script * everything *, and I'm extra extra cautious on any destructive action to make sure I'm on the right server and database. And before any really disastrous action, I make sure I have a backup first!
@@buddgaf1304 Auto-complete is your friend, I'm sure!
Fatigue management remains a critical area needing improvement.
During long duty or early morning flights, it's common to observe crew members nodding off for brief periods.
Implementing a structured 20-minute nap during cruise, as some countries do, could significantly enhance safety compared to uncontrolled ones.
As someone working in data science, I find that fatigue model absolutely fascinating. I'm surprised by this use of predictive modeling not being mentioned as a real world example in my classes. It's not an adversarial system, as in being used against pilots, instead it's a tool to help yourself and others identify possible risk factors to make informed decisions.
As a courier I dealt with fatigue issues many times on the road. Courier companies are not as rigid about rest intervals as Airlines I assure you. I've had to do 12-hour drives from state-to-state with Rush packages and had to insist that I be given at least an hour time buffer to take a nap if necessary along the way, and only begrudgingly getting it at times 😢. I've nearly driven off the road a couple of times, and one time on a trip with another fatigue driver while I was napping, he did drive off the road. With the luck of a drunk, we luckily drove into a truck-stop ramp instead of over a cliff.
Been there too many times. My friend had to have her face literally scraped off the dash when she fell asleep at wheel and plowed into a semi at a closing speed of 100mph. That wakes my up. Nicotine helps a lot. But when you reach a certain point just pull over and take a nap. It's the law of survival at that point. Nothing else matters...
@@blackhawkorgAbout 30 years ago, I was doing a night drive to where I was staying in an unfamiliar area. I saw a sign for the Southern end of a street close to my destination. The Southern end was basically a back road and I should have stayed on the highway. After numerous hours on the highway, I felt like I was going really slow even though I was considerably above the posted speed limit when I found myself approaching a hairpin turn way too fast. I managed to execute a perfect 180 (taking a considerable amount off the life of the tires in the process) onto a one lane bridge. That woke me up in a hurry. I was lucky, especially given that I had only been driving for a few years at the time and hadn't had much in the way of professional driver training. The inexperience also likely caused me to be more cocky about ability.
We live in such a privileged world where we expect same day delivery for trinkets that we forget about safety and what really matters. Next time my Amazon delivery is delayed I will think about it and realize it's not that important.... eye opening...
@@IzzyOnTheMovethis is true. Wish we could still be satisfied with the few days deliveries used to take. I don't see a problem waiting, unless it's like medicine you need right now. In which case local pharmacies could help better.
Just driving our family car, I had to be very careful when medical issues forced my husband to stop driving. I am now the sole driver, and taking a road trip without having my husband to trade off with required careful planning, and a little coffee. Even so, the day the GPS got me off course, and my husband didn't notice, and I drove 40 minutes before realizing we were on the wrong road, and finding a place where I could safely turn around, could have got us killed. I did NOT need that extra time behind the wheel! With two drivers, the circadian rhythms are a little off from each other, and the chances are better that you won't be sleepy at the same time. I'm wondering if we'll ever be able to take a road trip again.
At the end of our most recent trip a few years ago, I did combine the last two days (they were short), and made it all the way home without issues. When I told our son, he commented that I was like a horse returning home to its stable!
Petter, you have the gift to teach like few others. One lesson learned from this that when you do a mistake, don't panic, but keep on flying/taxiing the aircraft.
Yesterday, I just had one of those days with with rescheduling (5 sectors instead of 4), late arriving aircraft, VFR night into short runways, turbulence, landing in rain and stiff crosswind (thankfully after an ILS), a system failure that grounded the aircraft, a long wait for a second aircraft, and then fly two more sectors before we finished past midnight, several hours behind schedule. My first officer did a terrific job, and that made everything so much easier for me.
I had to giggle, Petter, when you looked into the camera and spoke directly to management about not worrying about "overburdening pilots" with "too many details." I mean, it isn't like flying an aircraft is anything like lots of details and loads of information, right?? Oh, my goodness, the ridiculousness of how managers think sometimes just bowls me over.
I stopped the video at 3:30 and the look on your face is a delightful mix of confidence at the challenge of learning whatever management might toss your way, and contempt at having been thought of not being able to handle a few details about how the study's results would be calculated.
I love your channel so much. I don't work in aviation but do work in transportation and keep myself to a high level of safety standards; your videos have helped me at work on many levels. (I'm a school bus driver!)
Note to self: Alway state on the CVR ... "make sure we file separate reports" .... and defer coordinating responses until after we've left the cockpit... It's amazing what can be learned watching Mentour Pilot videos!
Excellent video. Captain was obviously very tired, and he became "sloppy" because of fatigue. Thank goodness this error happened in Tulsa and not at JFK or Frankfurt, for example. Tack Petter!
true
I wouldn't say sloppy. More like more prone to error or confusion. Confirmation bias and following the plan bias get stronger the more fatigued you get. I've experienced this myself, fortunately in areas where there was no risk to anyone's life or health. Even if you are aware of these biases, they still happen. We should all be aware that fatigue becomes more incapacitating with age, or perhaps we were all less aware of it when we were younger!
I suspect if they were at a bigger/busier airport the tower would have noticed them approaching the wrong runway and told them to go around.
@@johnnemeth6913 Probably. Although I think the same applies if there was less traffic. This was the worst-case scenario, where there's enough traffic to keep the controller busy but not enough that the controller has to constantly monitor arrivals/departures.
@@Bryan-Hensley Good point. Like driving on a busy highway as compared to a deserted back road. Your adrenaline level is much higher because there is so much going on.
I read some reactions, and I realize how many non pilots are picking up things about cockpit resource management, troubleshooting, trying to figure things out while problems are evolving… in a whole lot of different areas and activities. Mr. Mentour Pilot Petter, you’re a hell of a good mentor! ❤
I was thinking the same. This video has really touched a lot of people in a range of industries. And I agree - it’s not just the story - it’s the way Petter puts it all together - logically, coherently, enough details but not too complex for us non pilots, introducing concepts along the way - and then tying it all up at the end. Above all, I just LOVE his positive attitude to these stories, and his constructive reason for disseminating the events and lessons….and his endless enthusiasm. Kudos!
Yes, that is one of Petter’s many strengths. He’s a true teacher and we all can stand to sharpen up our crew management skills - no matter who our crew happy to be!!
I work in a grocery store deli and we had a fatigue-related incident the other day. Being short-crewed, a person felt the responsibility to come in despite having been up all night in pain from a medical condition.
After working a full shift he made a simple error and set a fryer on fire.
No real fault, just one of those things that happen when you're tired and trying to do extra work to make up for being short-crewed.
The aviation world would put the blame on the manager who made the store short-crewed.
@@thewhitefalcon8539 You can't force people to apply for jobs. :D
@@mbvoelker8448 You can encourage them. You probably don't get paid much and have to work a lot, right? So people quit?
FedEx hires some of the best pilots in the industry. You can tell by this crews professionalism. The fact this kind of mistake happened to both of them should show it can happen to any pilot no matter how good or experienced they may be. That's why you have to always keep your skills sharp and be open to professional criticism when training.
I always enjoy how much you go out of your way to show respect to the pilots. You know as well as anyone how this stuff can happen when enough things stack up.
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What a great video! An easy to understand synopsis of what happened and how it could be avoided in the future. For those of us who are not pilots or controllers, videos like this help us understand the workload management that both pilots and controllers go through on a daily basis.
Your best production so far, and that's saying a lot. Five-star production values, perfect audio, superior editing, and accurate educational reporting. Nominating YOU as producer-director of the year, sir. Thank youi again. Well done!
I second that nomination!! Petter is spoiling me!😂
I have been feeling grateful that the last couple of episodes have been ones where the aircraft lands and the people onboard survive. All the episodes are really good and I always recommend to other pilots at my company watch this channel as a way to keep CRM principles in their minds in between annual company training sessions. However this time of year always gets me down a bit as we are approaching the tenth anniversary of an inexplicable series of tragic air accidents in the part of Canada I live, including the loss of a crew at my company who were my friends. For that reason September makes me feel a bit stressed, and I'm happy to see videos like this one, where despite the serious error, the crew ended up safe and were shown to have exhibited professionalism in the aftermath. It's a bit of a relief, sometimes, when some of these lessons don't necessarily always need to be written in blood. Thanks, Petter.
Absolutely! It's a truism that safety regulations in all industries are written in blood, but if we can learn the valuable lessons without that awful human price, so much the better!
All the Canadians I've worked with --im Midwest usa based--were at a certain vendor and were good, solid people. Sorry to hear your sorrow.
I can’t imagine how much efforts you put into these videos.
The team is really working hard to make them as accurate as possible. Glad you like them!
The technical side of your videos and how it is put together and produced are of an excellent standard
In my airline career, out of all of the aircraft I flew, the 757 was also my favorite. This incident reminds me of a 757 incident at my airline. We had a 757 actually land on a taxiway at EWR. Our 757s did not have the RAAS system and were prohibited from landing with manual brakes if the auto brakes were functional.
It's all good fun when no-one's hurt. Great airmanship from these pilots, showing exactly how to deal with accountability after such an incident.
As soon as you started describing the Tulsa airport I said: oh hell, they're going to land on the wrong runway, we're going to have an overrun at best. Excellent bit of foreshadowing and made the end of the story so much better when they managed to save it and then squared their shoulders and did all the post-incident reporting correctly and professionally. Your storytelling is as awesome as your professional knowledge and analysis.
Thank you for telling this story, it's a marvelous learning experience without the hideous collateral damage of lost life/property that frequently accompanies such lessons.
Heh. I assumed the same thing, that they were going to overrun their runway too.
I was also pleasantly surprised that they landed safely, AND that they reported everything, reported it separately, AND preserved the voice recorder.
Error at 4:44- a KC-135 is a refueler/tanker not an Airborne Early Warning and Control System (AWACS)
(Edit: Video was otherwise fantastic, though)
And for the other crew member, presumably he flew the AV-8B for the Marine Corps, not the Navy.
I noticed this last night when watching it and when he called the KC-135 an AWACS I was like hang on, the 135 is called Stratotanker and the AWACS is an E-3 Sentry. As u say though other than that its the usual high quality we get from him!
This is definitely your best "told" story so far!
I was working and just listening to this. And I felt a knot in my throat slowly growing to epic proportions as the pilots gradually approached the runway. I could feel extreme relief when they finally stopped the plane. And I could feel the absolute dread in the cockpit after the pilots realized what had just transpired.
Well done!!!
I feel for that captain. I have had slumps where i just couldn't sleep properly no matter how hard i tried. It sucks and after a couple of days, it can really mess with your head.
One the most demanding maneuvers we all do as professional airline pilots is, without a doubt, a visual approach. To mitigate threats and errors in this particular instance (back side of the clock, tired, etc), I would have asked for vectors for the ILS and keep my A/P ON until minimuns.
Why would have the pilot chosen to visually fly on this case?
Very impressed with the pilots' professionalism and sincerity! Made an honest mistake, didnt try to cover it up or make up excuses, owned up to it.
No matter all the experience, skills, training etc.. we're all humans. Well done, lads!
As a doctor who primarily works overnight (I’m a nocturnist), and this totally resonates with me. Since I generally do fri/sat/sun overnights in a row, and Saturday is always the worst, and I can totally predict my KSS would be close to 9, but luckily I work with some of the best nurses in the world and so they are very good on catching my mistakes (and we have the kind of team culture where it is totally appropriate for a nurse to correct an attending physician [respectfully and not in front of patients], and we doctors are told to check any egos at the door and to be honest I welcome their providing overwatch to prevent the error from reaching the patient. The only time the Swiss cheese lines up is when it’s a brand new nurse who a) doesn’t know enough to recognize the error and B) are intimidated by doctors (the nurses I’ve worked with for 20 years know they can totally call me a moron, during daytime [we have many more eyes on care] it’s slightly more formal but not much.
glad to hear you guys can handle respectful corrections all around. ER people are amazing. so many decisions so quickly sometimes. COVID must have been hell. Thank you so much - all of you including orderlies and cleaner-uppers :) 🌷🌱
As an RN, I appreciate doctors who address the Swiss cheese. We all make mistakes, we are human!! I've nearly.made mistakes and probably many I'm unaware of, and if I got any pushback, I remind them a) I will never stop advocating for my patient even if it means flack from a nasty resident. B) I will report you to your senior c) if I call your attending due to this they will have an issue with you.
I had to call a nasty attending known to belittle everyone including patients overnight for this very reason and it resulted in an expulsion from their program after 2 events (the latter ywll8ng me she was purposely ignoring her pager as it can wait til AM...acute renal failure with cardiac changes not so much... but I appreciated my buddy on the other team bailing my license out covering the orders I made up to assess her Stat..
So many docs would just tell me they didn't know what was wrong and asked me for my insight.. I was under 25 and it was a palpable feeling with a much older man asks me what to do.. it certainly taught me we are a team and all need to be on our A game and nurses know their patients.
We worked with an attending that married a nurse. 1st day of his student rotation he'd introduce the students to everyone on the unit introducing us as the people that will catch your mistakes and feed you when on call. His students had acceptional kindness. He'd always give his chairs to let us sit. I never called anyone a moron equivalent to their face but some.effective sarcasm with handing a pen was effective with a note written properly would be sufficient.
I remember one resident, he noticed I made a lot of lists..he asked if I'd make him one so he can answer as many problems as early as possible so he can sleep.. he said he always slept more when I worked in charge-- BEST COMPLIMENT EVER!!
I'm disabled so I can't work bow, breaks my heart a vit, but memory lane is a really heartfelt place ❤😊
Thabk you for your time for others xx
I always find it deeply alarming that doctors are regularly making serious decisions when completely wrecked by fatigue. And I can't help feeling that the statistics are masked because we expect seriously ill people to die, so we don't look far beyond that. The Swiss cheese you work with has two layers: that's a big probability of the holes lining up.
Thanks for your post Doc. I am an orthopedic NP and really value when doctors are approachable. The longer I am in practice, I feel more confident in asking questions, and a big part of that (besides the best interest of the patient of course) is to protect the doctors from “missing something”. Thank you again for your post.
Here's one for you, Petter: The video has been up for about 8 minutes, and already has 237 thumbs!
Man, but you are good at this!
This is an excellent video, with lessons to other industries as well.
I really hope people like what we do. We really try to find interesting incidents that people can learn from.
You're a god damn legend. As someone who works in IT, you've opened my eyes to how much we could learn from the aviation industry.@@MentourPilot
That was very well explained and presented. I can’t imagine the work that goes into these videos that you create. Having worked at Honeywell where RAAS (SmartRunway / Smart Landing) was developed and having demonstrated this wonderful enhancement to EGPWS for airlines and military operations, I was surprised that the “approaching runway ____” call was missed by this FedEx crew. Your explanation of the effects of fatigue on the crew’s ability to decipher what was happening was really excellent. The FedEx crew did an amazing job of saving the day at the very last minute. Their professionalism in preserving the record of their “misadventure” was the icing on the cake…professional.
3:53 I was a worker 3-shifts, including night shifts. It is very hard to recognize this state of tiredness by oneself! It needs multiple bad experiences, to get aware of it, to counter it, and to try to "slow down" in such a condition and to avoid "fails"! Usually, one tries to do one more task, makes a mistake in fulfilling it, and then has a row of extra tedious situations to correct the latter, which was unnecessary in the first place! I wasn't flying planes, was operating a plant.
I have worked for both FedEx and UPS so it was interesting seeing the discussions of both companies' incidents, and the very different outcomes. My career since I was an Airman basic has been 90+ nocturnal so I am curious how that has affected my circadian low.
Being honest to with yourself/others and acknowledging your mistakes is one of the hardest things ; hands down to the pilots for how the reacted
I will take your piloting recommendations to recognize the dangers of fatigue and the value of focusing and simplifying and apply them to my driving (esp. in rush hour Atlanta). It is amazing that there are not more driving accidents than the already excessive number.
I have watched most of your videos and can say the way you put these together and articulate the dialog throughout is absolutely awesome job. You have the best Aviation channel of all that produce them, and they do not even come close. Thank you so much for these productions. Jim.
I been tuning what ever approach for the runway for that reason. I have also had an instance where the “that doesn’t look right” pops up in my head. So glad that they were ok and didn’t run off the end or worse attempt a late go around. Epitome of professionalism. Awesome video as usual.
I absolutely love and respect how aviation doesn't punish crews - not only will neither of them be part of a mistake like this ever again but they have no need to cover anything up and fully co-operate, it's a brilliant system. Being a job where your own life is on the line is a bit unique I guess, any risks you take with the pax you also take yourself, still bad but it means you're always trying to get home alive so errors aren't so likely to be a lack of caring.
I bet they never make the same mistake again so no harm no foul and their better pilots having lived through it.
I was part of a test for this at the FAA academy / medical.
I had to work all day, then fly all night. My ‘instructor’ fell asleep and I almost did until I noticed he was already sleeping.
The safety crew smacked me awake.
Was this done in an actual plane or a simulator? It seems to me that that these types of tests should be done in a simulator.
@@johnnemeth6913 actual plane over the mid west at 3AM
I was preparing this email, not so much relating to this video's content, but to comment upon what a great teacher you are. Your speech clarity and cadence are some of the best I have ever experienced. Before I prepared the email, I noticed but was not surprised see, that many of the other comments focus upon your tutelage. I look forward to experiencing your next presentation. By the way, if you have a staff, every aspect of your presentation, both technically and intellectually are superior. Great work!
It's good to know that pilots at FedEx felt comfortable to call in fatigued and that when these pilots realised their mistake, they agreed to write separate reports and saved the voice recorder.
Excellent video, I am now a subscriber. I am retired airline Capt, training, instructor, auditor for flight Ops, IOSA approved. I could feel energy, excitement, of everyone. Very best wishes to everyone. Chris Thailand.
I'm always enjoying this kind of videos, where no one got hurt, but everyone still got to learn a lesson in fight security. Very well handled on part of the flight crew after the landing, and I can totally understand the fatigue-induced sloppyness that the captain was feeling.
Love to see the way this incident was handled. Also that incidents like this are investigated and taken very seriously, even though nothing bad happened, it very well could have
I'm surprised (but relieved) that they managed to safely stop without overshooting the runway. I expected this to end badly when I realized what was going on.
Excellent narration as always, and this one even had a happy ending!
Probably the RAAS system saved their butts by telling them promptly that they had less runway distance remaining than they expected. If they had only slammed on the brakes when they saw they were approaching the end, it could have been disastrous.
Love the way you presented this situation. Doesn't always have to end with fatalities. A lesson without tragedy.
For single engine private pilots, this is a super easy mistake to make, especially at night. I made a habit out of getting eyes on the first runway, then immediately started looking for the 2nd one (our local AP has parallel runways also). If you find yourself in an emergency on the base leg, you could shoot for either runway. Great video. Thanks for posting.
wow that's a really smart idea. as always with smart ideas, i doubt the FAA will be interested in it.
Driving overnight for my job has taught me a lot of lessons about fatigue. I am glad to still be here.
I had an night-driving experience about 20 years ago that almost cost me my life. I was driving on a highway after a busy day behind my desk. I was really tired. Driving around 100/110 km. Road was not busy, to my luck. I was dozing off, and suddenly felt I awoke. I was still in the same lane, road not busy, but in my few seconds of sleeping I could have easily have turned the wheel and slam into the roadbarrier.
It didn't happen, but realizing the accident could easily have been fatal I had an adrenalinerush that caused my being right awake for the rest of the night.
I still remember that night - obviously - and although I rarely drive a car nowadays the experience warns me to this day.
I fly into Tulsa fairly regularly. Many flights line up with a major north/south road that is pretty straight. I always giggle when I see them line up, as I can see the house of the person I am visiting in Tulsa.
Lol 😂
At least in this case the pilots landed safely on the "right" wrong runway.
Fatigue is an insidious risk. Great advice on flying the entire approach vs visual at night. That’s exactly what I do even into my home field if it’s dark or I’m on the end of a long day. The autopilot doesn’t get tired!
The FEDEX crewc was was flying by visual guidepoints like it was the year 1950. The pilot and FO were tired, if not exhausted, allowing a relatively tame domestic flight to become a dragon of disorientation.
Both are lucky to be alive.
I've worked nights for the last 8+ years. You definitely adapt to it over time, just like anything else. That is, of course, over a period of months/years, doing the same routine every night. The equivalent of pilot's working nights to me is when I briefly worked a morning shift starting at 4AM to cover because someone quit unexpectedly. I went from going to sleep at 7AM or so to going to sleep at 7 or 8PM (well, trying, anyway). I was late most days (had a spotless attendance record for years on nights prior) and had no energy throughout the entire day. It was hell. It got so bad, I told my supervisor I would quit if I had to work that shift longer than another week. Thankfully, they hired someone else. I slipped back into my normal night routine with ease.
what a beautiful morning just got my coffee and see this was posted 30 seconds ago, keep up the great work and thank you for making learning and watching these videos so interesting and informative!
Good morning! Thank you for watching and commenting!
The amount of things you've taught me over the years is astounding Petter. My favourite bird is the 777-300ER... You're such a professional and inspirational person, not to mention, your type rating is for REAL pilots... the 737-800 NG is a challenging airliner.
It certainly can be!
I do loook forward to be a pilot like youuu...Iam Jerry
After hearing FedEx explanations about KSS misunderstanding I had serious doubts about company's culture there, but pilots at the end showed that at least on lower ranks in this organization there are high standards of professionalism established. I hope that it will be good example for managers above the pilots to correct their attitude in the future.
FedEx is one of the good airlines with solid culture and great pilots. Actually if the bar is higher than FedEx I’m pretty sure the vast majority of airlines worldwide won’t meet that bar.
@@frank7353 don't you think that their explanation why they didn't mention including that nap into calculations was a bit low? Because I can see clear incentive for the company on a short run if pilots can fly even if they didn't manage to get that nap and I suspect that was the real reason behind them not revealing this information.
@@proosee Cargo scheduling is different but generally more reasonable than most passenger airlines, the flying experience is significantly more relaxed, job security is also significantly better. FedEx is one of the airlines treating pilots quite well (that's why a lot of pilots want to go there). When you talked about incentive for the company, what are you talking about? Are you a pilot? Whether you are a pilot or in another job, it's clear that many management decisions are made without consulting those lower down the ladder. While this decision had consequences, I don't see it as an incentive to squeeze pilot hours.
@@frank7353 I'm talking about very specific situation described in this video, which is: software calculating KSS, but taking a nap between flights into account without explicitly mentioning it to pilot which was explained by FedEx by their willing to not confuse pilots - come on, you really don't see how shady it is? And incentive is very clear: if that nap was mentioned and the pilot from this video knew it he wouldn't be able to fly that night (because he wasn't able to take a nap), which would result in a delay - you don't need to be a pilot to understand that.
@@proosee Firstly it most likely would not result in a delay even if a pilot were to take the leave. I don't work for FedEx personally I'm not going to spend time defending their public perception.
Great vid, and so well explained at the start, re Flying duty periods, FDP, and reduced while in those circadian rhythm periods, I was involved with the FRM Fatigue risk management with Virgin Atlantic, must be 15-20 years ago, but i was ground staff, Crew control (the enemy!!) but i was used in the early days of FRM, as an example, as we did 24 hours rotating shifts all monitoring FRM, the results were frightening, you could be awake, functioning well with sleep deprivation, but throw in an emergency, and the brain goes to mush
Anyone, who has never done shift work will of ever experienced Fatigue, you can be tired, knackered and the rest , fatigue, brings on slurred speech, delayed reactions, bad judgment calls and so much more
hence why sleep deprivation, is a very well known torture, for 100's of years
YAY no casualties!
My favourite videos.
That's the right reaction, and I feel the same. But most people would stick on headlines like "GA plane crashed on cemetery, more than 1,800 found dead" instead.
This guy puts together the best scenario breakdowns, it's fun to listen. The animation is fantastic.
That was some mighty professional behaivor after they figured out they made the mistake.
These videos have been so helpful to me in my everyday life. So many of the principles of safe flight are really life principles. Thank you Petter and team for the lengths you go to cover these incidents as thoroughly and clearly as you do.
I’m so happy you find them helpful, then we are achieving our goal. 💕✈️
@@MentourPilot Have you done a video on the Boeing Dreamlifter landing short of McConnell Air Force Base, like 10 miles short at Colonel James Jabara Airport on November 21, 2013. Also the runway at Jabara Airport was also 3,098 feet shorter then the 9,199 foot runway at McConnell. I’m from Wichita and was walking the dog when I watched it happen.
@MentourPilot. Would it be possible if in the future, you could do a video on Japan Air 123, as the crew managed to keep the 747 in the air for 32 minutes from the start of the incident up until the final crash. JAL 123 brings with it some of the finest flying in aviation history and I would love to see you cover it
Don't hold me to this but he may have a video on that flight. I'm very familiar with the long, out of control, roller coaster, tragic flight. I've watched many video's on y.t. of it & as a rule if that's the case then Mentour pilot probably has a vid on it.
@@brianobrian6637 He doesn't. Green Dot Aviation has a really good video on it, but it's not a problem. Thanks for the reply
This *Mentour Pilot* episode is in my view just *_stellar!_*
Peter, you are a true _master_ at what you're doing here, and as per usual; a _BIG_ shoutout to your 'Graphics Team'!!! . . .👌
I've _never_ watched anything coming from the 'DreamFactory' in Hollywood that matches the *MentourPilot* videos!!! ⭐⭐⭐⭐⭐⭐
Please keep doing what you do so _incredible_ well!!!
*Safe Flights Always!* 😉👍