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How to Fix HP Printer False Paper Jam Error (Cracked Gear Causing Carriage Stuck Right),in 10 mins
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- เผยแพร่เมื่อ 23 เม.ย. 2021
- (Printer paper jam but no paper seen inside? Hp Officejet 6500 carriage jam problem solved.) Printer jam, Printer head stuck, Printer Carriage jam fixed, Cracked printer gear!
This is a follow up video after 1 year on my previous video where I show how to fix a false paper jam a different way as it was caused by a different problem see video link below in the description on how I solved the problem.
Watch how I fixed the HP false paper jam error using just one new very inexpensive part which I bought from Amazon.
My affiliate link where I get a small commission (at no extra cost to you) for any qualifying purchases is seen below:
Amazon USA:===================================================
15T Clutch Gear: amzn.to/2PiuUrb
Don't forget the other accessories you might want to get:
HP Inks: amzn.to/3hY0Uez
Printer Paper: amzn.to/3yM6vLz
==============================================================
Amazon Canada: ================================================
15T Clutch Gear: amzn.to/3wAUOGb
Don't forget the other accessories you might want to get:
HP Inks: amzn.to/3r3Cy78
Printer Paper: amzn.to/3eedcOS
==============================================================
Amazon UK:====================================================
15T Clutch Gear: amzn.to/3i2FttP
Don't forget the other accessories you might want to get
HP Inks: amzn.to/3i8tOKl
Printer Paper: amzn.to/3zsk7vK
==============================================================
Check out my new video too:
HP Solution Center Does Not Work (Flash Not Supported) Now What Do I Do?
• HP Solution Center Doe...
==============================================================
This is how I solved the HP Officejet 6500 continuous false paper jam error in less than 10 minutes. What is actually happening is a carriage jam.
Please note that this is a 1 year follow up to my previous video on how to solve a false paper jam at this link:
• How to fix HP Officeje...
In this new solution I also fixed the false paper jam error in less than 10 minutes. Watch the video to see how the cracked gear affected the printer to show the false paper jam error.
Leave me a comment and I will answer any questions. Subscribe and I will make more interesting videos like this.
Mention how this worked for you and how long it took. Should be 10 mins once you know what the problem is and you know how to fix it.
Thanks for watching.
Some useful links:
My video on how to replace the ink cartridges for HP 6500 at Costco:
• WARNING: Don't Refill ...
Disclaimer:
You fix your device at your own risk. There are no guarantees implicit or implied.
#fixprintercarriage #fixprintercarriagebroken #fixprintercarriagestuck #fixprintercarriagejam
#printerheadstuck #paperjam
My affiliate link where I get a small commission (at no extra cost to you) for any qualifying purchases is seen below:
Amazon USA: 15T Clutch Gear amzn.to/2PiuUrb
Amazon Canada: 15T Clutch Gear amzn.to/3wAUOGb
Amazon UK: 15T Clutch Gear amzn.to/3i2FttP
Hi Is Interesting, saw your notification and these are great how to's on how to self service and extend the life of home printers. Added a new subscriber.
Thanks very much for your comments and subscribing. Greatly appreciated!
OMGosh and holy crap! I fixed my own doggone printer, whoo-hoo!!!! That little black gear was cracked (hard to see the crack), but I had another junk model of my HP 6500 and got the gear out of it and presto, it worked. I was nervous about putting everything back together properly, but the printer carriage did it's back and forth thing several times, self adjusting I guess and then ziiinngg! it printed out a document that had been sitting in que. Genius! thanks for saving me having to go buy a whole new printer!!
Thanks for sharing your story. It really made my day!
@@IsInteresting No, thank you! 😁
Thanks for making the video. I was successful repairing my printer thanks to you. I did put the pieces back together on the printer separately and had no trouble getting the gear to slide on without much pressure. Also, there was a small groove the mechanism needed to slide into for the proper functioning to occur. Something different machines, like mine had.
This sounds great congrats on the repair!
Thank you so much for this video & the previous related one. Because of your details I was able to fix my own printer & avoid costly repairs or having to buy a new one. 😃
You are welcome! Thanks so much for your kind words. You really made my day as I am always glad to help. If you like to see any of my newer videos please make sure to subscribe and share the video. Have a Happy New Year too! Cheers!
Oh I forgot to also thank you for any links and purchases that you might have made via my affiliate Amazon links and your channel subscription. Greatly appreciated. All the best in the New Year!
Thanks for making this! I need to get the replacement parts delivered, but the problem I'm having with my printer and the one you described in the video sound identical, down to the broken gear. Hoping my printer will be good as new once the new gear comes in!
All the best with your repair. Thanks for sharing your experiences.
Thank you, this is super helpful and it worked!
Thanks very much! 😀
Thank you so much for this fix. Couldn't figure out why the paper try pickup gear assembly was stuck in the up position - it wasn't being driven because of the cracked gear. The problem is with the design. That 15T gear is the driving gear - should be metal not plastic. The shaft actually has to friction fit to it adding to the stress on it.
Good comments. Not sure if the gear was plastic due to cost savings or made to give out under stress as it might have caused further damage if it was made of metal and didn't give out so easily. I think it was probably cost was the main reason.
@@IsInteresting Yes. Point of failure as protection is a good point as well. Like a fuse.
The black gear carrier should not be rocking back and forth. At its lower right corner is a finger that slides in a stationary U-shaped guide just below the white gear. You need to align the finger with the guide (use a good light to see it) and push the gear further onto the shaft, until a short length of shaft (1/32 inch, 1 mm) protrudes from the gear carrier. That will position the new gear in the center of the teeth (knurling) on the shaft.
Thanks for adding to the fix here! Will definitely help the community out.
Thank you for sharing these detailed instructions. I was able to fix my printer. Thanks !
Thanks for mentioning 😀.
Thanks, I was inspired by your fix. My HP C6180 paper jam is caused by a missing rear shaft gear. But it is 24 teeth so I'll look for a donor machine. Thanks.
Thanks for mentioning. Yes some times hard to find the serviceable parts. All the best in your repair.
I had to buy a new printer because of this, saying that hp printers have always let me down. The one I had to replace was only a year old as well (pretty sure I had only printed 60 or so pages), not to mention the hp ink cartridge dry up immediately. Laser printer all the way boys and girls. Still, thank you for the video.
Yeah don't get many pages from the inkjet cartridges. I have a feeling they say it's empty before it's time or just fill it barely enough to only get a few pages.
i have the same grinding problem with hp deskjet 5525. hope you can make a video showing to replace the wheel too.
I have another printer video here th-cam.com/video/OpjZ6WyJfmA/w-d-xo.html can that help you out? In that case the white gear was ceased and the black gear that turns it was slipping and making a grinding noise. Hope that helps.
on my printer the black housing that holds the 15 t gear and the the lower gear that rolls the white gear is broke. can you buy that part? i have no idea what is call but i will call the gear housing. i probably would need the whole part
Hi I am thinking you are talking about the triangular black piece that holds all the gears together. I really don't know the name either for this and did a search for it before, to no avail. I just call it the gear assembly. The lower gear that turns the white gear, you can count the teeth on it and do a search for it. Ie. If you counted 10 teeth look for a 10T gear of some sort that looks similar. In other comments I suggested repairing the gear assembly by using metal twist ties since you may need to disassemble it in the future. If the extent of the damage is severe you may try using hot glue and carefully attaching everything back together. However this would be a permanent fix and you can't disassemble it in the future. Remember these are only suggestions and you fix it at your own risk. Thanks for your comments.
I know this is an older thread but a guy I read the other day created a mold with some silicone epoxy. Then created a gear he needed with steel epoxy from the mold. Genius! Not sure if that could work with gear assembly?@@IsInteresting
Thanks for this video - On the metal rod there are teeth, should the replacement cog/gear have teeth on the inside circle? It doesn't look like your original or replacement cog/gear had teeth on the inside circle. I have taken my cog/gear off and like you it has a hairline crack but it looks like it may have had teeth on the inside circle but they may have stripped off almost totally or could it be there were'nt any but the metal bar has made an impression on it and kind of cut teeth into it? The replacement ones don't look like they have teeth inside them so I am a bit confused. Should it be a friction fit or teeth interlocking between the metal rod and the replacement cog. Thanks for any advice you can give.
Thanks for your question 👍. It really helps the community out as it may answer the same questions others may have. The gears have no teeth in the inner ring. It works mainly by having a snug fit. The teeth on the rod seems more to give it a snug fit and prevent it from just spinning on the rod. I am thinking it is built that way as to not be so secure that it will snap parts if something gets stuck. It is secure enough to turn though. If you don't want to miss any of my future content please consider subscribing. All the best!
@@IsInteresting Thanks for the reply and the information!
@@C4sp3r123 thanks very much for supporting the channel. I wish you well on your repair. All the best!
@@IsInteresting Just to let you know I have now received my spare part and although it was a fraction smaller than the original cog it slid on the rod easily, a little too easily I thought initially, but I fired up the printer and it worked straight away and now I have my printer back working. One tip for any one reading this, to make it easier to see if the metal rod and white cog are turning I put a line on their sides with a permanent marker, then as they spin you can easily see the line spinning round, it can be quite tricky depending on the lighting to see if they are turning or not. More so the silver rod.
Thanks again for the video upload, it daved me chucking away a perfectly good printer for the sake of less than £3 spent on parts. I now have a load of spare cogs should it break again!
@@C4sp3r123 thanks for mentioning how everything went here. I am glad 😊 it worked well. All the best and keep watching I will have new videos out soon!
Thanks for your video. I checked my printer and its the opposite that black carriage is what is broken on mine not the gear, how do I find it on amazon? Thanks Terry
Ummm not too sure on that one. I don't see much printer carriage or heads for sale.
Please mention how things go with this.
Sir, the T15 didn't want to come out using your method it stuck any help please
If the gear is still quite stuck on the axel, check to see if the gear is actually slipping on the axel. Iook to see if the axel turns but the gears don't move. Sometimes it is only the white gear that is stuck. I have another video about it. th-cam.com/video/OpjZ6WyJfmA/w-d-xo.html
If your gear is actually cracked it will be very easy to pull the gear mechanism out or it will fall out on its own.
It seems that I broke the plastic clip at the top of the triangular mechanism that holds the cracked black cogwheel. I still have the metal clip. Do I need to now replace the whole triangular piece? If so, do you know what that part is called? Do you have a link? If I reorder will it contain the black wheel or do I still need to order. I appreciate your help.
Hi sorry to hear that the piece is broken. I looked around on the net. The gear is readily available but the gear assembly is not. I have some suggestions but I have not tried them myself and you fix and use my suggestions at your own risk. I would try a twist tie to see if you can tie the plastic pieces back together. You can also try a drop of hot glue to see if you can imbed the part that broke in the hot glue and let it cool in a cap of plastic glue to keep it together. It will take some skillful gluing and molding on your part. Finally you can try a small rubber band to tie the piece together but since the rubber band may degrade over time it is not recommended. Mention how this helps you out. Also I have seen different assemblies for different printers so hard to recommend a part even if I can find the assembly. Thanks
@@IsInteresting yes, I will try that and let you know. I have ordered the gear and it won't arrive until August. Thank you!
One last thing if you glue it back, remember you may need to prey it open again in the future if the gear breaks again. So I think a twist tie is best. All the best on your repair. Thanks for using my link to order.
@@IsInteresting twist tie is the plan then. :)
@@IsInteresting Update..... I received the pack of gears and have installed one successfully due to your video. Also, the twisty tie solution to my broken clip also seems to have been a success! Thank you very much for helping me fix this problem (these problems?), and I have 4 more gears in case that problem happens again! Much appreciation. :)
Did this, bought the Five gears I will probably never use, tried to put the lever thingy back in, and it just kept falling off... ??? I pushed it in until I heard a click, turned the printer on... it started to move , then fell off..
Thanks for mentioning. What that tells me is that the gear is not fitting properly on the axel. For me the gear fits very snugly that you can see in the video I am trying hard to put it on. Is the axel on your printer too small, is it dirty etc. Does the gear fit too easily and loose? You may want to try and clean the axel a bit as it may fit better. Not sure what other solutions there might be to get that gear to fit more snugly. You can try another gear in your 5 pack as another one might fit better. Thanks for your comment.
Sorry but there is no comment on this video containing the link to the gears for sale on Amazon. Could you repost that? Thanks
Thanks for mentioning and using the link. This should have been seen in the description of the video and placed in the comments too (I forgot). My affiliate link where I get a small commission (at no extra cost to you) for any qualifying purchases is seen below. 15T Clutch gear amzn.to/2PiuUrb
My printer has 3 gears inside the shell and I don’t remember where they go can you make a video or diagram as to show how to assemble those parts you only showed 1 thank you
Let me take a look and see where the gears can go. I may need to make a diagram as I would need to take the whole assembly apart. Maybe I can get some old video footage. For now for the video I remember that the thinner 15Teeth gear goes on the shaft and there was a smaller but wider 8teeth gear below that connects it to the main gear which is outside the assembly. The main gear is white and moves the carriage return. I hope this helps but thanks for the video ideas. Maybe I can make a video soon for you. Remember you fix at your own risk. Thanks
Hi Donna here is a video for you which shows the actual assembly of the gears. I hope this helps you out. Thanks th-cam.com/video/sio85B7fHB0/w-d-xo.html
What is the metal piece called?
Not exactly sure what you mean here. Can you elaborate. Thanks
I ordered the gear via the link you provided. After 4 weeks, I finally received the package today. But instead of 5 pieces of gear, I received 5 pieces of plastic bracket that host the gear. Can you get me a piece or two if you have extra gears? John @ 120 Waltham Way, Fayetteville, GA 30214. Thank you so much!
Hi John if you ordered it via Amazon try to return the product and do a reorder. I returned stuff to Amazon before and it was pretty simple. A part I ordered came broken. Let me know how that turns out. Also you can email me at isinterestingonline.com my official email for the channel. As mentioned let me know what happens for the return.
@@IsInteresting I have asked Amazon to replace my order. My problem is that I had to wait for almost 4 weeks. Even they send me correct parts next time, I can't print for a few more weeks. That's why I ask you for extra gear. I can return mine to you after I receive mine.
@@IsInteresting BTW, your email address seems incorrect.
Sorry gave you the wrong address. I actually gave you my website that is under construction right now. My email address is under the About section in my channel info. isinteresting@yahoo.com. I also have sent you two gears from my original 5. Just keep them and no need to reimburse me. My delivery came within a couple of weeks and I am located in Canada. So unfortunately, you may get it in about 1 week or more instead of the 2 days the post normally takes. Thanks to you and the other viewers who used my affiliate links, like and subscribe. Sending it tonight Friday Sept 17th. Hopefully will get to you soon. Enjoy!
@@IsInteresting Received your gears yesterday and put it on, although struggled to install. Really had to push hard to install. Thank you so much!