This was SO INSIGHTFUL! I was working on a survey and had added some questions. After watching this video, I had to delete many irrelevant questions cause they made no sense at all. Thank you for your time and efforts in creating these masterpieces!
Thanks Chethan! Was starting out on a project, before thinking of the research part came here once and within 5 minutes I was convinced my idea didn't needed a survey in the first place. 🙏🏻✨
My survey was destroyed in this video (I won't say which one it was) xD , although I have gotten much better at framing question and surveys now (thanks to the MOM's test book I would definitely recommend every designer to read it) , I would still say I learnt something, so thank you for this chethan. :)
Glad to hear that man. The intention was definitely not to destroy it or something. It was to point out the mistakes so that everyone can learnt from it.
Can you make a part 2 for this where you create a survey for the same problem statements. I feel after this video I know the mistakes and problems these folks made but not how to correct them or Guidelines for the different types of surveys mentioned.
That’s a great question. The thing is that, for these problem statements, I wouldn’t even make a survey. Because it don’t really give me actionable information. Rather I would have a 15-30 minute interview and have a general conversation and understand things from there.
@@DesignPilot Got it, Maybe some examples of the types of surveys you mentioned in the beginning ( recognising target audience, problem identification and problem validation ) So we learn what are the right questions for these three types :) If you could do that it would be very helpful 😄
I feel the same way. It would be useful to give an alternative of how to the survey in a more meaningful way. But thanks for the video, I am digesting all your content.
Should be easy to figure out based on knowing what not to ask. Just make sure you VERY CLEARLY know what you will do with the answers to a particular question. Consider if you even need to ask that question and you are 100% not sure what the answers might be
At 12:00, In my perception that is relevant question. E.g. if you are building an App to find out the maid. This question/data would help you to priorities the feature for MVPs and later on you can work upon other feature. As, you rightly said in the starting of the video it is all about "intend".
Absolutely not! 1. You don’t ask users for solutions. That’s the incorrect way of designing. 2. Just by sending it to 10-20 people you cannot come to conclusions what is important and what is not. 3. Just because option 1 is important doesn’t mean that option 2 isn’t needed.
Well in a real life scenario, you already know the users and problems and use cases. In the real world, no one sends a survey and then decides to start a company based on that. Let me give you an example of what question would make sense. Let’s say Swiggy sends a survey to all its customers and asks what are the top 3 services they use. If users say Swiggy Genie, Instamart and Food ordering, Swiggy can then choose to cut down the operations of Meat Delivery since users are not using that part of the feature.
Awesome video as always! However at 22:04 what if the designer has posted the survey link publicly in a place where anyone (men and women) can fill it. He would want a screener question to remove the noise from affecting the data. Maybe that's why he included it?🤔
Don’t you think it would make sense to mention in the beginning of the survey that, this survey is only for women? That is at any men who see the survey won’t fill it up. Or it needs to be a dynamic survey such that on choosing ‘men’ as an option, all the other questions should be hidden.
Question 2 could further help you narrow down the target customer so I think it’s still relevant Or maybe I’m coming at it from the place of a product manager
Surveys are the least effective ways to gather insights especially when you’re working on a hypothetical project. You can either make easy assumptions or find information online or do an interview. In order to know what question to ask, you need to know what you want to know. It’s pure common sense.
Hi Chethan, Thanks for the video. I would like to verify whether my approach is correct. As I am working on redesigning the web experience for TH-cam Music (personal project), I am familiar with the target users and have already pinpointed certain issues through my own usage of the platform. In this context, it would be better to engage in interviews with real users to gain deeper insights into the challenges they encounter, as opposed to sending a survey right? Please correct me if I'm wrong.
I need 1 o 1 class to ask some questions that always stuck in my mind. I’m ui design we with very good visual it I want to lear exactly ux process and design thinking
@zakrullahdosti it depends on what stage are you at. Have you identified the problem statement? Have you identified the users? Are you validating the problem statement or are you identifying the problem statement? Are you breaking down the problem statement into smaller bits. Depending on what information you need, you need to decide what questions to ask
In the last example, if those questions are not helping to find the target users, then what kind of questions to be asked for that purpose. Can we decide the target users and come up with personas just by taking surveys or from 5-10 people? If not what are proper methods to find the target users( I'm currently working on a personal project)?
You’re required to decide who the target users are firstly before you even reach out to anyone. You already need to know who your users are. It’s your problem statement.
@@DesignPilot Thank you for your valuable response. Do you mean I have to make assumptions or conduct secondary research to find the target users before beginning primary research?
A lot of times I see surveys coming up on my facebook page, but I'm not going to fill that survey for free, why should I? How do you get people to answer to your survey in the first place?
Note to people looking for answers/guidance on surveys, there are no answers in this video just repetition on the same theme. I get it do a survey instead but please rename this video to say that. This title is clickbait. This video legit could have been 3 mins but there would be no ad break.
Dude, with all respect, you have some good points but this video is riddled with assumptions. People watching this, go and learn about design thinking then come back and watch this and you'll understand. Your diagnoses of the example surveys was terrible. I am happy to elaborate if you wish.
Absolutely true. It’s been a while since I made this video. I think if I made the video today, I’d do a much better job. It’s true that a lot of it is based on assumptions.
@@DesignPilot I did think that too. I just didn't want less-experienced people coming here for the first time thinking this was gospel. But I think you nailed the process of survey type selection.
![สาวเมืองเพชร - ธีเดช ทองอภิชาติ [Official MV]](http://i.ytimg.com/vi/kEt7F9PvO3I/mqdefault.jpg)
This was SO INSIGHTFUL! I was working on a survey and had added some questions. After watching this video, I had to delete many irrelevant questions cause they made no sense at all. Thank you for your time and efforts in creating these masterpieces!
Thanks Chethan! Was starting out on a project, before thinking of the research part came here once and within 5 minutes I was convinced my idea didn't needed a survey in the first place. 🙏🏻✨
Post martem of the whole story of creating survey. The bookish knowledge just swept away with this super cool way to create survey form.
Hey Design Pilot! I have been a regular flyer of your flights. I must appreciate your efforts you are the best Pilot of my Career Flight🔥🔥😍
Thank God! I found this channel. Thank you, Sir.
i completed this series. nice love you from Pakistan
Thanks for the video. I was just making the user recruitment screener to get for my user interview and this really helps.
How amazing! Detailed as always and learnt many small things that matter in creating user surveys. Thank you.🙌
My survey was destroyed in this video (I won't say which one it was) xD , although I have gotten much better at framing question and surveys now (thanks to the MOM's test book I would definitely recommend every designer to read it) , I would still say I learnt something, so thank you for this chethan. :)
Glad to hear that man. The intention was definitely not to destroy it or something. It was to point out the mistakes so that everyone can learnt from it.
@@DesignPilot Yeah i get, it's all cool. I hope everyone learned how not to do it, I surely did :D
Can you make a part 2 for this where you create a survey for the same problem statements. I feel after this video I know the mistakes and problems these folks made but not how to correct them or Guidelines for the different types of surveys mentioned.
That’s a great question. The thing is that, for these problem statements, I wouldn’t even make a survey. Because it don’t really give me actionable information. Rather I would have a 15-30 minute interview and have a general conversation and understand things from there.
@@DesignPilot Got it, Maybe some examples of the types of surveys you mentioned in the beginning ( recognising target audience, problem identification and problem validation ) So we learn what are the right questions for these three types :) If you could do that it would be very helpful 😄
I shell think about it. I need to find a good use case.
I feel the same way. It would be useful to give an alternative of how to the survey in a more meaningful way. But thanks for the video, I am digesting all your content.
Thank you, can you give insight into the kinds of questions you would sk in an interview.@@DesignPilot
The course we have been waiting for.
amazing video. Would be great if you could tell which type of questions should be asked in survey
Should be easy to figure out based on knowing what not to ask. Just make sure you VERY CLEARLY know what you will do with the answers to a particular question. Consider if you even need to ask that question and you are 100% not sure what the answers might be
@@DesignPilot alright sure
Thank you:)
At 12:00, In my perception that is relevant question. E.g. if you are building an App to find out the maid. This question/data would help you to priorities the feature for MVPs and later on you can work upon other feature. As, you rightly said in the starting of the video it is all about "intend".
But I really appreciate for your efforts, Thank you so much for these kind of meaningful content. More power to you 💪😊
Absolutely not!
1. You don’t ask users for solutions. That’s the incorrect way of designing.
2. Just by sending it to 10-20 people you cannot come to conclusions what is important and what is not.
3. Just because option 1 is important doesn’t mean that option 2 isn’t needed.
@@DesignPilot What if you have limited resources and time to launch your MVPs, how would you priorities it?
Well in a real life scenario, you already know the users and problems and use cases. In the real world, no one sends a survey and then decides to start a company based on that.
Let me give you an example of what question would make sense. Let’s say Swiggy sends a survey to all its customers and asks what are the top 3 services they use. If users say Swiggy Genie, Instamart and Food ordering, Swiggy can then choose to cut down the operations of Meat Delivery since users are not using that part of the feature.
@@DesignPilot Wouldn't this data be available through the analytics of the app? would they really use a survey for this?
Please we couldn’t find any special video for this design thinking and process… ❤❤
Right timing
I wish we have full video about design thinking process step by step
Check my video solving problem design statements
Awesome video as always!
However at 22:04 what if the designer has posted the survey link publicly in a place where anyone (men and women) can fill it. He would want a screener question to remove the noise from affecting the data. Maybe that's why he included it?🤔
Don’t you think it would make sense to mention in the beginning of the survey that, this survey is only for women? That is at any men who see the survey won’t fill it up. Or it needs to be a dynamic survey such that on choosing ‘men’ as an option, all the other questions should be hidden.
Question 2 could further help you narrow down the target customer so I think it’s still relevant
Or maybe I’m coming at it from the place of a product manager
True. But I don’t think that’s the point of the user survey
@@DesignPilot True.
Informative video nonetheless. Thank you
amazing video👏, but it would be much better if you suggested some relevent questions to ask instead of those questions.
Surveys are the least effective ways to gather insights especially when you’re working on a hypothetical project. You can either make easy assumptions or find information online or do an interview.
In order to know what question to ask, you need to know what you want to know. It’s pure common sense.
@@DesignPilot Thank you very much!!
Hi Chethan, Thanks for the video. I would like to verify whether my approach is correct. As I am working on redesigning the web experience for TH-cam Music (personal project), I am familiar with the target users and have already pinpointed certain issues through my own usage of the platform. In this context, it would be better to engage in interviews with real users to gain deeper insights into the challenges they encounter, as opposed to sending a survey right? Please correct me if I'm wrong.
I need 1 o 1 class to ask some questions that always stuck in my mind. I’m ui design we with very good visual it I want to lear exactly ux process and design thinking
Ok, but which questions should we ask instead of these questions, please tell us????
????
Depends on the objective of the survey
@@DesignPilot Can you give example bro because I am a beginner ☺
@zakrullahdosti it depends on what stage are you at. Have you identified the problem statement? Have you identified the users? Are you validating the problem statement or are you identifying the problem statement? Are you breaking down the problem statement into smaller bits. Depending on what information you need, you need to decide what questions to ask
@@DesignPilot Thanks teacher your one of the best teacher in the world I learn alot of think from you thanks
What website are people using to create these surveys?
Online form builders
In the last example, if those questions are not helping to find the target users, then what kind of questions to be asked for that purpose. Can we decide the target users and come up with personas just by taking surveys or from 5-10 people? If not what are proper methods to find the target users( I'm currently working on a personal project)?
You’re required to decide who the target users are firstly before you even reach out to anyone. You already need to know who your users are. It’s your problem statement.
@@DesignPilot Thank you for your valuable response. Do you mean I have to make assumptions or conduct secondary research to find the target users before beginning primary research?
Do whatever is needed.
For once, the software is actually really useful
A lot of times I see surveys coming up on my facebook page, but I'm not going to fill that survey for free, why should I? How do you get people to answer to your survey in the first place?
Awesome 🎉
Sir I need to have a education class to learn everything think exactly and the right way and road map.. how to reach you for that
I’m working on something. Stay tuned
Note to people looking for answers/guidance on surveys, there are no answers in this video just repetition on the same theme. I get it do a survey instead but please rename this video to say that. This title is clickbait. This video legit could have been 3 mins but there would be no ad break.
endorsent of the second option but it does exist.
What do you mean?
Dude, with all respect, you have some good points but this video is riddled with assumptions. People watching this, go and learn about design thinking then come back and watch this and you'll understand. Your diagnoses of the example surveys was terrible. I am happy to elaborate if you wish.
Absolutely true. It’s been a while since I made this video. I think if I made the video today, I’d do a much better job.
It’s true that a lot of it is based on assumptions.
@@DesignPilot I did think that too. I just didn't want less-experienced people coming here for the first time thinking this was gospel. But I think you nailed the process of survey type selection.
@RD-jr8nv Thanks. Btw, I’d love to know your feedback in depth.
th-cam.com/video/GZqn1wFPI64/w-d-xo.html