To help others out: On Network Sharing Setup enter in this as the net address: \\[IP_ADDRESS]\[FOLDER_NAME] Then when configuring the access make sure you select a user name password authentication. You'll enter the user name displayed on the sharing setup with READ&WRITE exactly as it is there, then enter that users password.
Hi Nicholas, thanks for contacting HP Global Social Media Support! Thanks for sharing the steps that helped you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
I keep getting "Incorrect credentials. Check your username/password and try again." despite typing my user credentials EXACTLY as they are. Very frustrating.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
So this was really helpful, but... I really needed the full syntax of the path to put into the HP network path. Luckily, I was able to figure it out! The path syntax for me was: \\
Hi Troy, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Nice start. But this video never shows us how to setup the HP Network. We are only given the SMB component to network file sharing. My HP officeJet 9020 needs to have something like \\host\path\filename. SMB does not work as part of host. I have tried printer IP address and every combination of path filename I can think of but does not work and how debug hint - Network error.
Hi Ron, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in configuring a network folder. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3iR5Oyb Binu_HP Social Media Tech Support
@@HPSupport this doesn't who how tot set up on the Embeded Web Server. Where are those instructions. I was able to get it figured out on my older MacBook Pro (I had to figure out on my own mac uses "/" and the network path the HP needs is "\" but for some reason on my newer computer using os 13 it's not working. Please advise :) thanks
The links shared in support of my reply are all good information. But in no case do I see I final example of a working share. I have figured it out and here is my report: Use Apple icon > Get info > More info to get/fix computer name with no spaces RonMacStudio (for example) Create new folder on desktop named hpscans Right click to "Get Info" mark as shared folder Go to setup File sharing From info icon make sure SMB is on for username Use Options button to make sure SMB is on for username (again) Name: Macscans Address: \\RonMacStudio\hpscans
@@HPSupport Did anyone figire out how it works with a Macbook? I did everythin gas in the video and on the link you have shared but whenever I enter the SMB address EWS tells me that it is not a valid address.
Sir mere pass HP 250 G7 laptop hai wo achanak se on nhi ho raha hai aur charging light bhi nhi show kar rha hai iska kya solution hai maine dusre adaptor bhi change karke dekh liye but benefits nhi hua iska kya upay hai
Hi Wilson, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up shared folder. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3KRohpR Binu_HP Social Media Tech Support
Hi Raven, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP product? May I know the product you are using? Let me know! Binu_HP Social Media Tech Support
Hi Samantha, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up scan to network folder. I will do my best to assist you. Please refer this document to setup scan to network folder: bit.ly/3tlTF6e Binu - Social Media Tech Support
To anyone else having problems using the smb address, just by continually trying different ways to enter the pathname, I accidentally got it to work. I had been inputting the smb address followed by the full path to the folder. As it turns out, the smb shown on the Sharing window (see the video) already includes the path, all I needed to add was the folder name. Like so, where the "nnn" is whatever number your smb ends with, and "NetScans" is my folder name. You would enter your smb followed by whatever name you gave your folder: \\10.0.0.nnn\NetScans That's it, once I had the smb address, that's all it took. I hope this info can help others.
You I need help so my school gave me a laptop but I have to use an account called . /localuser and everytime I try go on to study if says admin blocked it how do I completely wipe the computer
Hi there, thanks for contacting! I understand that you need to know about resetting your notebook. I will do my best to assist you. Please perform recovery as mentioned here to fix the issue. 1. Shutdown the computer. 2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 3. Press F11 once for System Recovery. 4. Choose the Keyboard Layout. 5. Click on Troubleshoot. 6. Go to Recovery Manager and click on System Recovery. Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer. Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in creating shared network folder. I will do my best to assist you. Please refer this document to know about creating network folder: hp.care/3v20SNd Regards, HP Support
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To help others out:
On Network Sharing Setup enter in this as the net address: \\[IP_ADDRESS]\[FOLDER_NAME]
Then when configuring the access make sure you select a user name password authentication. You'll enter the user name displayed on the sharing setup with READ&WRITE exactly as it is there, then enter that users password.
Hi Nicholas, thanks for contacting HP Global Social Media Support!
Thanks for sharing the steps that helped you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
I keep getting "Incorrect credentials. Check your username/password and try again." despite typing my user credentials EXACTLY as they are. Very frustrating.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
Thank you.
THANK YOU! After a few hours of frustration, Google, TH-cam videos, forums, it was THIS comment that finally solved my issue.
So this was really helpful, but... I really needed the full syntax of the path to put into the HP network path. Luckily, I was able to figure it out! The path syntax for me was:
\\
Hi Troy, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thank you so much for this! It wasn't easy to find this piece of information.
Nice start. But this video never shows us how to setup the HP Network. We are only given the SMB component to network file sharing. My HP officeJet 9020 needs to have something like \\host\path\filename. SMB does not work as part of host. I have tried printer IP address and every combination of path filename I can think of but does not work and how debug hint - Network error.
Hi Ron, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in configuring a network folder.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3iR5Oyb
Binu_HP Social Media Tech Support
@@HPSupport this doesn't who how tot set up on the Embeded Web Server. Where are those instructions. I was able to get it figured out on my older MacBook Pro (I had to figure out on my own mac uses "/" and the network path the HP needs is "\" but for some reason on my newer computer using os 13 it's not working. Please advise :) thanks
Thanks for the reply.
Please refer this document to know about using EWS: bit.ly/3Yv6WXz
Binu_HP Social Media Tech Support
The links shared in support of my reply are all good information. But in no case do I see I final example of a working share. I have figured it out and here is my report:
Use Apple icon > Get info > More info to get/fix computer name with no spaces
RonMacStudio (for example)
Create new folder on desktop named hpscans
Right click to "Get Info" mark as shared folder
Go to setup File sharing
From info icon make sure SMB is on for username
Use Options button to make sure SMB is on for username (again)
Name: Macscans
Address: \\RonMacStudio\hpscans
@@HPSupport Did anyone figire out how it works with a Macbook? I did everythin gas in the video and on the link you have shared but whenever I enter the SMB address EWS tells me that it is not a valid address.
Sir mere pass HP 250 G7 laptop hai wo achanak se on nhi ho raha hai aur charging light bhi nhi show kar rha hai iska kya solution hai maine dusre adaptor bhi change karke dekh liye but benefits nhi hua iska kya upay hai
This was insanely unhelpful. How many steps can you manage to leave out?
Hi Wilson, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up shared folder.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3KRohpR
Binu_HP Social Media Tech Support
I was an HP engineer. All HP products are designed to fail in one year or until the host operating of your computer updates its version.
Hi Raven, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP product?
May I know the product you are using?
Let me know!
Binu_HP Social Media Tech Support
This setting did not work with my MacBook and I followed all the steps.
Hi Samantha, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up scan to network folder.
I will do my best to assist you.
Please refer this document to setup scan to network folder: bit.ly/3tlTF6e
Binu - Social Media Tech Support
@@HPSupport It's not working for me either.
There is limited documentation on using an smb connections as a shared folder period. Could someone please help.
To anyone else having problems using the smb address, just by continually trying different ways to enter the pathname, I accidentally got it to work. I had been inputting the smb address followed by the full path to the folder. As it turns out, the smb shown on the Sharing window (see the video) already includes the path, all I needed to add was the folder name. Like so, where the "nnn" is whatever number your smb ends with, and "NetScans" is my folder name. You would enter your smb followed by whatever name you gave your folder: \\10.0.0.nnn\NetScans That's it, once I had the smb address, that's all it took. I hope this info can help others.
@@Kathelena22 i will try later thank u hope it works
You I need help so my school gave me a laptop but I have to use an account called . /localuser and everytime I try go on to study if says admin blocked it how do I completely wipe the computer
Like how do I reset it
It's a hp250 note book
Hi there, thanks for contacting!
I understand that you need to know about resetting your notebook.
I will do my best to assist you.
Please perform recovery as mentioned here to fix the issue.
1. Shutdown the computer.
2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3. Press F11 once for System Recovery.
4. Choose the Keyboard Layout.
5. Click on Troubleshoot.
6. Go to Recovery Manager and click on System Recovery.
Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer.
Binu - Social Media Tech Support
Mac does not have "System preferences." You should delete this not helpful at all video
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in creating shared network folder.
I will do my best to assist you.
Please refer this document to know about creating network folder: hp.care/3v20SNd
Regards,
HP Support