What is the chain on the bottom of the canister for? Also, what is the black peice that sticks out to the bottom left of the battery compartment on the side?
Thanks for the message Shannon. This is an electrostatic chain to avoid static electricity. The Black Piece by the battery is a hook designed to hold a alternate accessory that is not currently included with the ash vacuum. Any other questions please let us know. Thanks!
When reversing the hose to the blower port it does have some decent blowing power - good for helping to stoke a wood fire if needed. Any other questions let us know. Appreciated!
Hi Karri, thanks for the message. Just to be sure, lets insert and remove the battery from the vacuum a couple times to ensure we are getting proper power connection. Lets flip the on off rocker switch back and forth 3 or 4 times to make sure it's not sticking. If the vacuum still wont come on after this we will go ahead and get a warranty started and get you a replacement out right away. Keep us posted, we'll make sure you are taken care of. Thanks,
What is the chain on the bottom of the canister for? Also, what is the black peice that sticks out to the bottom left of the battery compartment on the side?
Thanks for the message Shannon. This is an electrostatic chain to avoid static electricity. The Black Piece by the battery is a hook designed to hold a alternate accessory that is not currently included with the ash vacuum. Any other questions please let us know. Thanks!
Can it be used as a blower?
never mind
When reversing the hose to the blower port it does have some decent blowing power - good for helping to stoke a wood fire if needed. Any other questions let us know. Appreciated!
Mine won’t come on. Battery is fully charged. Brand new.
Hi Karri, thanks for the message. Just to be sure, lets insert and remove the battery from the vacuum a couple times to ensure we are getting proper power connection. Lets flip the on off rocker switch back and forth 3 or 4 times to make sure it's not sticking. If the vacuum still wont come on after this we will go ahead and get a warranty started and get you a replacement out right away. Keep us posted, we'll make sure you are taken care of. Thanks,