Thanks man. Excellent video.The factory instructions were garbage. Your video broke things down and simplified all the steps and made it very easy to follow..
Hi there, It sounds like the lock isn't installed correctly. Remove the interior assembly and reinstall it -- make sure the Thumb Turn is set in the vertical position when reinstalling it.
I do the reset procedure but when I do the orientation step (0 lock) nothing happen. I tried many times and still nothing. I have another lock at my house, and everything works properly. I don’t understand why this lock doesn’t want to work, even if I do exactly the same procedure. Can somebody help me ?
@@a364374 Did you enter the default Master code (0000) then hit the lock button. Then 0 and hit the lock button? That's how perform the door handing detection correctly.
@@a364374 That could be happening because of incorrect installation or low battery levels. Try replacing the batteries and try again. If it still doesn't work, uninstall and reinstall it -- make sure the thumb turn is in the vertical position and the latch bolt retracted while reinstalling it. Try to perform the door handing after this. If everything fails, the lock might be defective.
@@Noname-mt3mk You should reset the lock to erase all existing codes and return it to factory defaults. Next, program it using the default Master Code -- 0000. Try watching the video from the beginning I've demonstrated how to do this.
Omg thank you! I moved into this house 5 years ago and the landlord didn't know the code. Now i got a keypad instead of a giant normal lock!
@@TheEdenSnake You're welcome!
You are literally a LIFE SAVER! We've been looking on the internet for over 3 years on how to reconfigure our lock. Thank you so much!!!
Glad to be of help!
Thank you so much, great video! Thank you.
Thank you so much. This is so helpful. God bless you.
Thank you. This was a perfect, clear and concise video. Thank you sir
@@maryjayne8746 You're welcome!
Thank you very much for making this video! Helped me tremendously
@@xiinstinct Glad it helped!
This was fantastic, was a massive help! Thank you for the video!
@@hackthebone Glad it helped!
Thanks!
@@uvic1976 You're welcome! Thank you so much for your support 🙏
Thanks man. Excellent video.The factory instructions were garbage.
Your video broke things down and simplified all the steps and made it very easy to follow..
@@seanharrison-gj5lt Glad it helped!
This is the easiest to follow and it worked. Thank you so much!
You're welcome!
Super helpful video. Thanks!
@@ritak1793 Glad it helped!
Super helpful and clear instructions!!!
Best video! Thanks!
@@MAMAlbertaGirl You're welcome!
Very Helpful video! Thank you!
You're welcome!
After reset,i am press the 0000 lock,then 0 lock. But the door handing come out but can't auto go in. This is what problem? Thanks
Hi there,
It sounds like the lock isn't installed correctly. Remove the interior assembly and reinstall it -- make sure the Thumb Turn is set in the vertical position when reinstalling it.
Thanks so much ! It is interior cracked.
Thank you for easy video instruction
@@ryancellona646 You're welcome!
Follow the exact instructions it works perfectly!
Glad it helped!
I have been watching all of the wiser videos and they have been absolutely no help, why don't they just hire you?
Thanks for the shout-out! Glad I could fill in the blanks.
I do the reset procedure but when I do the orientation step (0 lock) nothing happen. I tried many times and still nothing. I have another lock at my house, and everything works properly. I don’t understand why this lock doesn’t want to work, even if I do exactly the same procedure. Can somebody help me ?
@@a364374 Did you enter the default Master code (0000) then hit the lock button. Then 0 and hit the lock button? That's how perform the door handing detection correctly.
@@SmartTechVille Yes, that’s exactly what I did, but the door handing detection doesn’t work…it beeps 3 times. That’s the problem I try to resolve.
@@a364374 That could be happening because of incorrect installation or low battery levels. Try replacing the batteries and try again. If it still doesn't work, uninstall and reinstall it -- make sure the thumb turn is in the vertical position and the latch bolt retracted while reinstalling it. Try to perform the door handing after this.
If everything fails, the lock might be defective.
@@SmartTechVille Finally, the problems was my batteries. I changed them and everything works properly now. Thank you for your help.
@@a364374 Glad to be of help!
Dude this video is so helpful
Glad it helped!
You saved me a lot of grief brother thank you
You're welcome.
Hi It doesn’t work to change an existing code. What’s master code plz
@@Noname-mt3mk You should reset the lock to erase all existing codes and return it to factory defaults. Next, program it using the default Master Code -- 0000. Try watching the video from the beginning I've demonstrated how to do this.
Thank you very much!
You're welcome!
Thank you for the video!!!
You're welcome!
Problem solved - had to do the identify directions step after factory reset before adding user code
Thank you brother!
@@ct21147 You're welcome!
Bro thanks mennnnnn im saving this video🎉🎉🎉🎉🎉🎉
@@Rimz707 You're welcome!
Worst lock ever, just get a fucking key