EXPOSING SAUDI ARABIA'S FLYNAS UPGRADE SCAM!

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  • เผยแพร่เมื่อ 16 ก.ย. 2022
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    This is a comprehensive Flight Review of FlyNas.
    Class: Business & Economy
    Route: Kuwait (KWI) to Dubai (DXB) via Riyadh (RUH)
    Plane: Airbus A320neo
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    #saudiarabia #joshcahill #aviation

ความคิดเห็น • 918

  • @JoshCahill
    @JoshCahill  ปีที่แล้ว +70

    Want to join my WhatsApp Group? Check out my www.patreon.com/joshcahill for some cool extra perks or follow me on instagram.com/gotravelyourway for daily updates - Thanks for your support :)

    • @johnkane1898
      @johnkane1898 ปีที่แล้ว +1

      Hi Josh, glad you got your bag back. My girlfriend and myself had 2 large suitcases lost for over a week. My flight originated at my homeland Northern Ireland visiting family. I flew to Boston via Manchester England and then to my current residence in Indianapolis, Indiana. After about 30 phone calls we found the luggage was late getting transferred in Manchester and sat in Boston for a week. The joys of travel. Be safe 😊

    • @dba750
      @dba750 ปีที่แล้ว +1

      Hi Josh, would you have the same experiences as a short female?

    • @smokz498
      @smokz498 ปีที่แล้ว +1

      I am a Saudi and I have dealt with Flynas once in my life and it wasn't pleasant.

    • @rickkhan1093
      @rickkhan1093 ปีที่แล้ว

      I have been watching your swashbuckling aviation adventures and they mesmerize me. The ground staff was definitely unsuccessful in their duty and on top of that you lost your luggage. I am sorry to hear that, Josh!

    • @toddmurphy523
      @toddmurphy523 ปีที่แล้ว +1

      Hey Josh...take a look at my original comment about your "model airplane collection"....Someone impersonating you left a comment trying to SCAM people out of $$$. Thought you would want to know.
      UPDATE: The SCAM comment has been removed!

  • @safwanhalawani1849
    @safwanhalawani1849 ปีที่แล้ว +1047

    Its was pleasure to have you onboard and we are always trying our best to make everyone happy at least with a smile .. thank you for the review and i hope the ground operations will be better next time when you join us again with new fleet of A330 🙏🏻

    • @JoshCahill
      @JoshCahill  ปีที่แล้ว +168

      Thanks my friend and nice to see you on here :)

    • @khansameer2172
      @khansameer2172 ปีที่แล้ว +30

      Mr Safwan please don’t replace but train the ground crew

    • @baselhs
      @baselhs ปีที่แล้ว +132

      As a saudi I would like to thank you Safwan. Professional people like you are great ambassadors not only for the airline but for the whole country 👍🏻

    • @DavidWsTrainVideos
      @DavidWsTrainVideos ปีที่แล้ว +39

      You’re a great Cabin manager. You and your crew should be proud

    • @nawazkazi3208
      @nawazkazi3208 ปีที่แล้ว +7

      Being in operations in General Aviation appreciate 🙏 your work. Do hope have the pleasure to meet you. Keep up the good work. Inshaallah do hope to meet you . Salaam.

  • @n.a.a
    @n.a.a ปีที่แล้ว +38

    Flynas are notorious for losing bags and luggage items, once on my grandmother's flight... The airline lost around 10 wheelchairs of passengers, including my grandmother's.
    Which is completely absurd, and all they got was "sorry we lost your wheelchair, you need to buy a new one"

  • @sherrieshatzen3801
    @sherrieshatzen3801 ปีที่แล้ว +188

    I just want to say how impressed I am with how you handle yourself in a situation where so many people would have lost it (probably me included). Your emotional stability is impressive! I also love the way you acknowledge the people who make your travel experience better. Who doesn't like to feel appreciated? You have a positive impact on these people & that makes the world a better place.

    • @timsedmunds
      @timsedmunds ปีที่แล้ว +3

      I couldn't agree more!

    • @OneLimitlessHuman
      @OneLimitlessHuman 3 หลายเดือนก่อน

      I personally give 365 sh**** if people appreciate me or not.

  • @BaMb1N079
    @BaMb1N079 ปีที่แล้ว +89

    It always pays off being nice to people, especially cabin crew. Also at flynas, that particular cabin manager is - again - a really great brand ambassador. Bet he paid for that plane model out of his own pocket! Regarding the bag: It's usually the airport operator that loses bags, not the airline.

  • @nightfall22
    @nightfall22 ปีที่แล้ว +80

    So many ups and downs on this trip. The cabin manager though was amazing. I’m just glad you’re safe and sound brother. It’s a shame when bad people ruin something

    • @dougaldouglas8842
      @dougaldouglas8842 ปีที่แล้ว +3

      Nasty people are the bain of life. If you cannot do good, do not do bad, stay quiet, mind their own business

    • @nightfall22
      @nightfall22 ปีที่แล้ว +1

      @@dougaldouglas8842 agreed 👊🏾👍🏾

  • @ChrismateiS
    @ChrismateiS ปีที่แล้ว +12

    I love it when you generally speak with a German accent, and then out of no where you drop some Aussie words like there’s not tomorrow 😂 great videos mate! Keep up the good work. From Sydney, ‘Straya.

  • @victormartinez2941
    @victormartinez2941 ปีที่แล้ว +86

    I'm a new subscriber and for the past few days I've been binge watching all of your videos, following your adventures is absolutely exhilarating. I watch your videos so much that even my kids have started watching with me. My wife is German so she's thrilled to see a fellow German traveling the world. Keep up the good work and greetings from Miami

    • @briankennedy1313
      @briankennedy1313 ปีที่แล้ว +1

      Just such a good idea. But done in the best possible way.

    • @timsedmunds
      @timsedmunds ปีที่แล้ว

      Kenny Everett?

    • @briankennedy1313
      @briankennedy1313 ปีที่แล้ว

      @@timsedmunds Kenny Loggins?

  • @clay9185
    @clay9185 ปีที่แล้ว +17

    Was surprised Josh it was the first time an airline had lost your bag in over 600 flights.. My bag was lost on my first trip to Europe & bag damaged on my 2nd.. What you say is correct re treating airline staff with respect & the occasional rewards. You make friends easily, I can see why you do well travelling. Safe travels Josh, greetings from Australia.

  • @joysgirl
    @joysgirl ปีที่แล้ว +47

    You prove that by keeping your cool, a less than desirable situation can turn around in your favor. You know how to connect with people, demonstrating that professionalism and patience pays off.

  • @davenorth2903
    @davenorth2903 ปีที่แล้ว +49

    I did the Riyadh international transfer experience a couple of months back. It felt like I was the first person that had ever done it. Passed through barriers, went up dark stairs, very unusual. Having said that the international transfer experience at Jeddah is wonderful.

    • @ianmcclellan7695
      @ianmcclellan7695 ปีที่แล้ว +2

      Jeddah is a terrible airport compared to Riyadh unless they’re changed terminal building now. I used to try and avoid Jeddah as much as possible when I lived in KSA.

    • @adriannewey8171
      @adriannewey8171 ปีที่แล้ว +1

      Mo they have a terminal no more north and south terminals it’s just one new one that all airlines use

    • @davenorth2903
      @davenorth2903 ปีที่แล้ว

      @@ianmcclellan7695 The new Jeddah airport is terrific. Well marked and Saudia has a great lounge.

    • @mush3179
      @mush3179 ปีที่แล้ว +2

      Mostly passengers transit from Jeddah Airport to Makkah as Makkah City does not have any airport so they have more proper procedures whereas Riyadh Airport doesn't have transit services.

    • @adriannewey8171
      @adriannewey8171 ปีที่แล้ว

      @@mush3179 yeah but it isn’t a transit it’s getting out of the airport and hop on a taxi or get on the high speed train not transiting

  • @amitskrishnan89
    @amitskrishnan89 ปีที่แล้ว +54

    I once had this really wonderful experience with an Indigo ground staff at Kempegowda Airpot, Bangalore. I was a student and my baggage had 1 kg extra than what was supposed to be. According to the airline rules, 15 kg is the maximum and I was carrying 17. I tried to lose a lot of things but couldn't get it below 16 inspite lot of efforts. I was supposed to pay extra 3000(rs) for the extra baggage which was like 50% of the ticket price itself. I was about to do it, when the ground staff guy excused me saying "be careful next time". I still remember his name and will never forget him. I won't disclose his name here as I fear it might be a threat to his job. It was not much, but that gesture really touched my heart. Hope that angel does well in his life 🙏❤️.

  • @Sharon181818
    @Sharon181818 ปีที่แล้ว +146

    What an experience- did you eventually get your bag back? I always try to give positive feedback to cabin crew when they have been kind and friendly. I know that people will " happily" complain about any little thing but rarely thank them for doing what is a really difficult job. Thanks for another interesting video!

    • @JoshCahill
      @JoshCahill  ปีที่แล้ว +97

      Yes my bag arrived the next morning :)

    • @Quraishy
      @Quraishy ปีที่แล้ว +7

      How come you commented on this video 22 hours ago, whereas this video is just an hour old 🤔

    • @FaeAbdFriends
      @FaeAbdFriends ปีที่แล้ว +10

      @@Quraishy Members get early access.

    • @timsedmunds
      @timsedmunds ปีที่แล้ว

      You're so right about that!

    • @PreservationEnthusiast
      @PreservationEnthusiast ปีที่แล้ว +1

      @@JoshCahill You lost your bag, but you got a free plane model. I call that a win!

  • @grantmosis
    @grantmosis ปีที่แล้ว +32

    In my experience this issue arises when ground staff are not actually employed by the airline. More often than not check in counters are manned by third parties such as dNata etc. The problem is that these agents have no allegiance or empathy for the airline and one check in is the same as the next regardless of the carrier. Often they are not well trained and may not be aware of upgrade policies & etc. Not ideal but the way the airline industry is going these days. Another way to save a few more dollars I guess!

    • @ashrafnoorwala8470
      @ashrafnoorwala8470 ปีที่แล้ว +1

      Why not be sensible and book a business class at the outset, if you are so keen on it. I find your supercilious attitude pretty unpleasant and cheap.

    • @grantmosis
      @grantmosis ปีที่แล้ว +6

      Why don’t you read the posts properly first so your reply has done basic relevance to the topic!

    • @rosejulianne5259
      @rosejulianne5259 ปีที่แล้ว

      This has nothing to do with dnata please. Your answer is irrelevant. If their was no bness class it has nothing to do with dnata. And this was in kuwait

  • @CGohStudio
    @CGohStudio ปีที่แล้ว +1

    Love how polite you are when talking to immigration officers and airlines staff

  • @victormanuelmonterroso-mir9502
    @victormanuelmonterroso-mir9502 ปีที่แล้ว +1

    Love your videos, so straightforward and you are very honest in how you felt during a flight, or in an airport.

  • @raymondmassie4898
    @raymondmassie4898 ปีที่แล้ว +5

    Very often, the ground services are not provided by the airline but the service you receive can greatly affect your impression of the airline. Great that the cabin crew were able to save the day.

  • @daveadams6421
    @daveadams6421 ปีที่แล้ว +16

    First Red Flag - whenever a person at the ticket counter keeps talking over the top of you and isn't interested in the questions but only their statements then be very careful what happens next. I've personally experienced this multiple times and overpaid for tickets / baggage and particularly carry on bags. Later I found out that I did in fact overpay and trying to get any refund is a complete nightmare 😒

  • @debraw4101
    @debraw4101 ปีที่แล้ว +1

    I watch a multitude of flight review videos. You, are different. You, are refreshing. Good job.

  • @CAPFlyer
    @CAPFlyer ปีที่แล้ว +5

    Josh, as a former ramper, I feel your pain for your lost bag. I will say that sometimes time can be as much of a problem when there's too much as there is when there's too little. When it's done right, your bag comes off one airplane and directly onto the next. But when you have the plane it's supposed to go on not there yet or a long time between connections, they try to send it through the normal sorting process again, and that's where the problem hits. Now you have a bag that has to go through the whole process it already did when you originally dropped it again. This is where it's most likely to go sideways, and unfortunately, I suspect that's exactly what happened.

  • @adeebnumaan796
    @adeebnumaan796 ปีที่แล้ว +4

    Hey Josh,hope you're doing good!!!
    I had a lovely flight on Flynas both on ground and in flight as well!!!Young Saudi crew made it really good!!!So sorry you had to go through this,Thank you for flying via Riyadh, brings back many great memories
    Also, can't wait for the Saudia review,fingers crossed 🤞

  • @enzoguzman8762
    @enzoguzman8762 ปีที่แล้ว +6

    Hey Josh, great video again, I love watching your adventures on airlines all over the world, you can do an aviation tour in South America, despite the big airlines of the continent like LATAM or Avianca, their are many small airlines in the continent that still don't have a review on TH-cam. Love your content

  • @narabdela
    @narabdela ปีที่แล้ว +1

    Superb video Josh, so much more refreshing than watching a certain other TH-cam airline reviewer who seems to go out of his way to encourage conflict. Keep up the good work!

  • @Lad7478
    @Lad7478 10 หลายเดือนก่อน +2

    Great review 👍 my favorite crew so far and reminded me so much of myself as a flight attendant. Loved engaging with my passengers and loved upgrading nice people like you. Safe travels ✈️

  • @PortsladeBySea
    @PortsladeBySea ปีที่แล้ว +46

    I hate it when airport, or security staff, try to scam me but I suppose they want extra money, it’s just accepted as normal behaviour 😰

    • @HelloOnepiece
      @HelloOnepiece ปีที่แล้ว

      The worst part is when itsoirginazed, and a whole group is doing it insteadof just a few individualscumbags

    • @Brandon12199
      @Brandon12199 ปีที่แล้ว +1

      Kids gotta eat

    • @mworld3653
      @mworld3653 ปีที่แล้ว +1

      @@Brandon12199 It’s not scum, everything is registered/recorded, if there is agent error, the employee will be aware about that, if the error is that serious, the airline will make it a part of training courses for employees to avoid this happening in the future.
      People make mistakes, it’s nothing new, it happens for different reasons. Scum, I wouldn’t say that even for Ryanair that might charge you extra money at the check in counter only for not checking in online 24 hrs before the flight, imagine!!! But I don’t call it scum, it’s because they send emails to inform about that, yeah it’s somehow considered scum because not everybody has time to read emails and it should be mentioned during the booking but still.

    • @michaelreid8857
      @michaelreid8857 ปีที่แล้ว +10

      @@Brandon12199 yea I don’t blame anyone for “hustling”. But at least hustle with Integrety!
      No reason they couldn’t give an upgrade that’s a real upgrade!

    • @Dan-xx5jq
      @Dan-xx5jq ปีที่แล้ว +1

      @@michaelreid8857 exactly!!!

  • @jasongarufi8187
    @jasongarufi8187 ปีที่แล้ว +7

    Thhanks for another great video, it certainly had its ups and downs

    • @JoshCahill
      @JoshCahill  ปีที่แล้ว +2

      Definitely a rollercoaster of emotions 😆

  • @philvuk
    @philvuk ปีที่แล้ว +4

    That happened to me on Croatia Airlines this summer. There was a LH flight cancelled before ao OU tried to get their passengers and we ended up in business class with no blocked seats in the middle… I raised a complain to the airline and the stupid answer they gave me : star alliance policy doesn’t say that business class middle seat has to be blocked… they surely lost a faithful passenger

  • @jeffb1214
    @jeffb1214 ปีที่แล้ว +8

    Another excellent review Josh. I've never had a bag lost (I once had a bag arrive before me though!). I'm flying in 2 weeks so probably just tempted fate so ordered an android equivalent to an airtag😊

  • @jetstream_
    @jetstream_ ปีที่แล้ว +5

    I feel for you Josh! Lufthansa lost my baggage on my trip to Paris 2 weeks ago. The app said it flew with me from Munich to Paris but when I got there, it didn’t show up on the carousel but suspected it got lost somewhere in CDG 😅I had hoped I would get it back when I flew back from Zurich on Swiss but alas, I didn’t get it back until 1 week later after I came back home 😂😂 I wanted to buy an AirTag but totally was in a rush before I could actually do it. So smart you were able track it. flynas seems nice for what it was. You’re right, it’s all about the crews and ultimately they make or break your flight!

  • @MrHarbin33
    @MrHarbin33 ปีที่แล้ว +30

    I flown FlyNas around 20 times this year and always the The cabin crew are great. They are a great airline, offering very good prices and good services. Regarding the check-in in Kuwait, it happened to me the same as they are not working for the airline but for the airport and try to scam you no matter which airline you are flying.

    • @daniyalbbd5281
      @daniyalbbd5281 ปีที่แล้ว +7

      Don't try to defend scammers just because they are from Kuwait

    • @gilmuk7401
      @gilmuk7401 ปีที่แล้ว

      Congratulations to a cabin crew in the comment section trying his best as airline customer.

    • @anonymousejones8742
      @anonymousejones8742 ปีที่แล้ว

      @@daniyalbbd5281 it isn’t just in Kuwait , it’s everywhere dude . Even in western countries they try to upgrade you
      It’s capitalism 101
      Airlines pay the airport to try and harass passengers to getting upgrades

    • @daniyalbbd5281
      @daniyalbbd5281 ปีที่แล้ว

      @@anonymousejones8742 nope it's special in Kuwait. They harass and intimidate anyone who is not from Gulf region. They think everyone is a labourer and that's where they are wrong

    • @acpalestine3296
      @acpalestine3296 ปีที่แล้ว +3

      @@daniyalbbd5281 these who you call the front desk scammers in the video weren’t Kuwaitis or even arabs . Lol

  • @jackmedcalf6254
    @jackmedcalf6254 ปีที่แล้ว +1

    Man, you are awesome! Been power watching your vids. Really enjoying them. Thanks for posting and all your hard work!!!

  • @kanealoha
    @kanealoha ปีที่แล้ว +1

    I always enjoy your videos. Thank you for sharing them with us!!! Your personality and style are superb.

  • @travelswiththecontessa5307
    @travelswiththecontessa5307 ปีที่แล้ว +10

    So lucky that this is the first time you have had your baggage "lost". We once flew Condor Air from SEA to FRA - direct flight, no transfers! - and they left our baggage behind despite the fact that we were the FIRST people to check in three hours in advance. And we were heading to a cruise on Cunard's Queen Victoria in Rome, so we had to have our bags ASAP with all of our formal wear. Condor kept telling us that they had NO idea where our bags were! Meanwhile, we found an Port agent at SeaTac who went and found them easily - they had been left behind with a load of luggage from a transfering Alaska Air flight that had arrived late and Condor had decided not to load it! Meanwhile, even after the port authority agent had taken pictures of our bags and told us EXACTLY WHERE THEY WERE in the airport, it took my well-connected brother calling the VP of Condor in North America to finally get them to move on it. And even then, it took them FIVE days to get us the bags becaue they did not want to pay to ship them on another airline and Condor only flew two times a week from SEA. By the time the bags reached Europe, we were already in Rome, and COndor tried to make us go to the airport to get them rather than deliver them to our B&B. Finally, after some threats of serious legal action from my brother, they got us our bags ONE HOUR before we boarded the train to Civitavecchia, the cruise port. Talk about a stressful five days! But, we got several tailor-made suits from Rome out of it for which COndor eventually paid! 🤣 But yeah, I will definitely be getting some air tags going forward...

  • @worldtraveler84
    @worldtraveler84 ปีที่แล้ว +5

    This video is a prime example of sometimes its not the company it’s the employee or employee(s). Because of this I always give every brand or Service multiple chances to perform well before I write them off. 👍🏾

  • @johnfarley4201
    @johnfarley4201 ปีที่แล้ว

    Fantastic review. Always bright and cheery. Thank you so much for sharing.

  • @glennsaviationlove669
    @glennsaviationlove669 ปีที่แล้ว

    great video josh,and a good insight of other budget airlines around the world

  • @ecclestonsangel
    @ecclestonsangel ปีที่แล้ว +15

    Josh, you are so right about treating the crew different. When I flew, when the crew had downtime, they came scooting up to visit with me and give me goodies. Unlike so many people today, I was raised to behave myself,and be polite. If I have magazines, I leave them so they have something to read. It's the small things the mean a lot.

    • @jerryle379
      @jerryle379 ปีที่แล้ว +1

      True treat them nice and with respect , they will treat you back the same , my dad always manage to bring stuff home from flight his , cause cabin crew giving him extra chocolate , wine bottle and other stuff 😄

  • @patriciafuchs5970
    @patriciafuchs5970 ปีที่แล้ว +3

    Josh, you amaze me, you are gutsy and determined. Pretty brazen of them. Who pockets the money??? Glad you could track your luggage. Love that the cabin staff was so helpful. Looking forward to your next flight.

  • @therichtershow
    @therichtershow ปีที่แล้ว

    love these type of videos! great content and useful information

  • @leonoradelacruz1406
    @leonoradelacruz1406 ปีที่แล้ว

    I really enjoyed traveling with you Josh. Your channel is very informative and helpful. Great videos indeed.

  • @sallykimaru953
    @sallykimaru953 ปีที่แล้ว +3

    Thank you for this refreshing video;I almost thought you were going to receive your lost bag when you opened the door at the hotel room in Dubai.haha.
    I'm very impressed with the warm service of the cabin crew;I'm glad they got to serve you twice.Sorry about the ground staff: I hope they improve.Cheers!

  • @Dan-xx5jq
    @Dan-xx5jq ปีที่แล้ว +19

    I was really touched by the crew. I almost teared up! So good to meet wonderful people. That guy needs a raise! And a promotion.

  • @VloggerTom
    @VloggerTom ปีที่แล้ว

    Just Subscribed to the channel, been watching a few videos for the past week or so, and enjoyed all the content so far man. Always interesting to see how much things can change from flight to flight.

  • @robran53
    @robran53 ปีที่แล้ว +2

    a wonderful adventure here. Josh seems like someone I've always known, loved and trusted for good advice even though I've never met him before. I'm a new subscriber here and have already seen many of his videos and look forward to more.

  • @skullsaintdead
    @skullsaintdead ปีที่แล้ว +7

    I love a redemption arc! Cabin crew & manager FTW! I love it when your kindness & friendliness isn’t weaponised against you. Check in staff (whom ever was in on it) should really lose their jobs, totally unacceptable to manipulate people (esp. aviation novices) & steal their money. Highly immoral & disastrous for brand image. What people won’t do for quick money…

  • @ZyciewKanadzieAnitaBeataVlog
    @ZyciewKanadzieAnitaBeataVlog ปีที่แล้ว +3

    Hi Josh! I have been binge watching your videos for 2 days now. Thanks to you I can discover some airlines that I would most likely not know about. When I fly and someone gives me an exceptional service - afterwards I always go onto the airline website and write a nice email to the airline - about that person. I love traveling and have been on around 800 flights and to 70 countries. I have friends all over the world. Traveling is an amazing way of life. I just wish that I was a bit younger... Thanks and Halloween greetings from Ontario 👻

  • @yaronsteinbuch3956
    @yaronsteinbuch3956 ปีที่แล้ว

    Great job, Josh! You also made excellent suggestions. 😀👍✈️

  • @ajsingh369
    @ajsingh369 ปีที่แล้ว

    GOOD ONE as always 👍

  • @r12004rewy
    @r12004rewy ปีที่แล้ว +5

    What a great crew just a shame about the check in staff

  • @rickkhan1093
    @rickkhan1093 ปีที่แล้ว +11

    I have been watching your swashbuckling aviation adventures and they mesmerize me. The ground staff was definitely unsuccessful in their duty and on top of that you lost your luggage. I am sorry to hear that, Josh!

  • @justinsmith5227
    @justinsmith5227 ปีที่แล้ว +1

    Most issues with lost baggage currently is that post-pandemic airlines haven’t hired enough ramp crew to cope for the increase in flyers now. It’s especially bad in Europe

  • @YASTravelsEatsWell
    @YASTravelsEatsWell ปีที่แล้ว

    Great informative vlog!

  • @billybilly6553
    @billybilly6553 ปีที่แล้ว +4

    ❤ from Australia🇦🇺 Josh. New airline starting up here called Bonza next month. Should come down under for an adventure 🤙

  • @Computerprof1
    @Computerprof1 ปีที่แล้ว +4

    Josh.. when will you be making a Sudanese aviation tour? badr airlines, Tarco, Sudanair, etc.. Looking forward to see you in KRT

    • @abdulmajeedabood2658
      @abdulmajeedabood2658 ปีที่แล้ว

      ههههه حشرشحنا في ال lavatory بعدين

    • @Computerprof1
      @Computerprof1 ปีที่แล้ว

      @@abdulmajeedabood2658 ما حنك حتى لو ما كانو قدر كدا حيكون wake up call جامد

  • @klaasrenck9680
    @klaasrenck9680 ปีที่แล้ว +1

    Cooles Video ich find es immer sehr interessant was manche Fluggesellschaften abziehen 👍🏼

  • @peterstevensons1181
    @peterstevensons1181 ปีที่แล้ว +1

    Josh, that was magic. Great professional review that didn't let first negative affect the rest of your review. Good tip about building bonds with the cabin crew which had immediate beneficial results on 2nd flight. You keep on keeping on , your work is legend.

  • @donatasbigelis6756
    @donatasbigelis6756 ปีที่แล้ว +4

    *This happened to my friend a couple of months ago!*

  • @iloveanimals1662
    @iloveanimals1662 ปีที่แล้ว +3

    What fabulous cabin crew!👏🏻👏🏻🙌🏻🙌🏻 I hope the ground staff get sacked. They have brought shame on the airline.

  • @gsqueglia1
    @gsqueglia1 ปีที่แล้ว

    Kindness always works....Love your reviews...Peace and Love to you Josh.

  • @laurenvieira1223
    @laurenvieira1223 ปีที่แล้ว

    The football chat was very wholesome! 🤗

  • @Omar-lk9nz
    @Omar-lk9nz ปีที่แล้ว +8

    Props to that cabin manager who saved this company from 30-40 min vid of Josh Cahill exposing their upgrade scam xDDD... Love the content Josh!

  • @allan5168
    @allan5168 ปีที่แล้ว +3

    I think the guy at the counter who tried to scam you was salty over you finding out about his scam and purposely made sure your bag is not tagged properly

  • @Got2Bespoke
    @Got2Bespoke ปีที่แล้ว +2

    I always talk to the crew, always smile and say thank you when they’re assisting me. If it was a good flight, I always try to let them know that it was a pleasure, because people are more likely to lodge a complaint than to give a compliment. Love your channel Josh, cheers!

  • @Eddietheteddie
    @Eddietheteddie ปีที่แล้ว +2

    I can absolutely confirm that if you are nice to the crew, you will have an amazing flight, I've had great conversations, been shown the sleeping quarters for long haul flights, and so much more. Some people need to remember that the cabin crew are there to save your life, not to just bring your meal and be shouted at because there is no more chicken

  • @Quraishy
    @Quraishy ปีที่แล้ว +3

    I don’t really see any scam in it, just a dumb employees, or else it’s a very good airline as compared to the price.

  • @formusic1125
    @formusic1125 ปีที่แล้ว +5

    I reckon you tell Fly Nas representatives what went down in that check in encounter. They're ruining the reputation of the airline!

    • @JoshCahill
      @JoshCahill  ปีที่แล้ว +5

      I have informed the airline about it yes and I said exactly the same that the guys on the ground are up to no good.

    • @chrstnvb
      @chrstnvb ปีที่แล้ว

      No they are not. It was only misunderstanding.

    • @peters7229
      @peters7229 ปีที่แล้ว +2

      @@chrstnvb no misunderstanding. They tried to give him an exit row seat in the middle of economy and charge him $180! The cabin manager even said there were plenty of empty seats in business class on that leg. Scammers at the check-in counter in KWI.

    • @formusic1125
      @formusic1125 ปีที่แล้ว

      @@JoshCahill awesome! Safe travels and keep having fun mate

  • @bilalahmed2123
    @bilalahmed2123 6 หลายเดือนก่อน

    I’m so happy you had a great overall experience with Flynas !

  • @hilltopviewer8204
    @hilltopviewer8204 ปีที่แล้ว

    It's a very enjoyable show you have on here Josh, nice and informative and at times scary. Keep up your good work!

    • @hilltopviewer8204
      @hilltopviewer8204 ปีที่แล้ว

      I'm just half way through your Flynas episode of Saudi Arabia. How did you even fly with Air Peace in that one? Tailstrikes! Which episode is your up to date one? From Dublin.

  • @christianmichael8381
    @christianmichael8381 ปีที่แล้ว +11

    I absolutely love your videos Josh, I watch all of them. However, based on the entirety of your experience I am not sure if I can justify the "scam" title of the video. Maybe more of a miscommunication perhaps? The "scam" title holds a lot of weight and cancels out the good things like the wonderful flight attendant, decent food, etc. This is just my opinion. If you disagree, comment below 😊

    • @nextlevelfilms5540
      @nextlevelfilms5540 ปีที่แล้ว +3

      I somewhat agree, but they lost his luggage as well. But you do have a point.

    • @skullsaintdead
      @skullsaintdead ปีที่แล้ว +5

      Hard disagree. That guy (& seemingly, much of the check in staff) knew what he was doing, screw them, nasty people get to wear unflattering labels. He (& anyone complicit in the scam) should lose their jobs & ideally, be fined for theft/fraud. I detest when people use their power to hurt others.

    • @mhrib
      @mhrib ปีที่แล้ว

      i think Josh mentioned that he was told that nobody was booked in the business class on the first flight. Could be, that person on the ground didn’t really upgrade him, just took the money (and gave him a voucher or stamp on his boarding card to enter the lounge). In general, i agree that title is a bit misleading. Though, if somebody tricks/scams you while checkin in, that gives all operation a bad name

    • @christianmichael8381
      @christianmichael8381 ปีที่แล้ว +1

      @@skullsaintdead ok, how you described it definitely makes more sense to me now. Thank You!

    • @mingomo
      @mingomo ปีที่แล้ว +2

      I definitely a scam he just gave him exit row seat not business class

  • @chesrar3656
    @chesrar3656 ปีที่แล้ว +7

    23:28 Bruh...being in an Arab country and telling the guy "you can even track your girlfriend" is just too funny 😂

    • @HughesyTech
      @HughesyTech ปีที่แล้ว

      Add that you can cut your girlfriend's finger off *whole room erupts in laughter* 😂

  • @AlbertKoshi23
    @AlbertKoshi23 ปีที่แล้ว +1

    This is one of the best travel videos I've ever seen because it really shows the truth. Travelling is not just pay and enjoy, and is not all about service on board but also airport staff.

  • @stephenhazeldene7719
    @stephenhazeldene7719 ปีที่แล้ว

    Thank you Josh
    Love your reviews, honest and passionate

  • @ScarletLion02
    @ScarletLion02 ปีที่แล้ว +3

    Had a similar issue with a middle eastern airline. They advertised their flights as 2 bags per person. But upon check in the guy randomly said that’s not the case and that I either have to combine both bags and pay a weight fee, or pay an extra bag fee. Extremely scummy.

    • @michaelreid8857
      @michaelreid8857 ปีที่แล้ว +1

      That’s why you get the airline to e-mail you a confirmation of your baggage allowance.
      Then if needed, start damanding to speak to a Supervisor!

    • @ScarletLion02
      @ScarletLion02 ปีที่แล้ว

      @@michaelreid8857 I kept asking him to show me where that’s written. But he kept pointing at his blank screen saying “that’s our policy that’s our policy”

    • @michaelreid8857
      @michaelreid8857 ปีที่แล้ว

      @@ScarletLion02 that’s when you demand a supervisor and start taking names.
      Then Pay any charges they demand with an AmEx and start a dispute!

  • @Faris2642
    @Faris2642 ปีที่แล้ว +4

    I always choose Flynas for the very friendly cabin crew. It’s like a charm every time. More than 10 flights in!

  • @azr6288
    @azr6288 9 หลายเดือนก่อน

    Its good that you show videos like this

  • @ZengoMay
    @ZengoMay ปีที่แล้ว

    A great video yet again. I always have photos of my bags in case of loss, better than a description.

  • @panzerkeks8530
    @panzerkeks8530 ปีที่แล้ว +4

    AirTags are mandatory in these crazy times, never fly without them

    • @bardo0007
      @bardo0007 ปีที่แล้ว

      What is the cost?

  • @farismufti
    @farismufti ปีที่แล้ว +4

    It’s very weird, I never had such a checkin experience with flynas on domestic flights, it looks like the Kuwait staff are just lost lol. However there are definitely a few problems with flynas regarding timeliness. My brother flew a few times with them this summer and every flight was delayed by a lot which can be extremely frustrating. At least the crew made up for it I hope!

    • @peters7229
      @peters7229 ปีที่แล้ว +1

      They weren't lost; they were scammers! They were going to give him an exit row seat and charge him $180, and pocket the money themselves! Meanwhile, biz class had lots of empty seats. Dishonest. Despicable. I hope corporate sees this and those two scoundrels get fired.

    • @farismufti
      @farismufti ปีที่แล้ว

      @@peters7229 yes absolutely I’m not saying it wasn’t a scam. Corporate should definitely open an investigation. I was just saying that I’ve never experienced something like this with flynas neither has anyone I know, so I’m shocked that this happened. Hopefully this doesn’t go unsolved.

    • @mworld3653
      @mworld3653 ปีที่แล้ว

      @@peters7229 paying cash for an upgrade, is it even possible? I believe only miles and credit card are accepted. Otherwise, if cash is used, there has to be a purchase receipt given to the customer as a proof of the payment. I doubt the airline would leave the payment transactions handled freely without evidence, then in case of agent errors, who can they trust? So, that’s why I believe the airport staff in this video were just confused and tricked by the system, something happens suddenly that made the whole situation dramatic. It wasn’t scam, I mean we’re talking about airline’s staff and not some random people calling on phone trying to steal your data.

  • @derickl436
    @derickl436 ปีที่แล้ว

    Just subscribed after seeing the link on one of Noel’s African vids. Love seeing all these places I’ve never managed to visit, and a few that I have, even if it was a long time ago. I might even be getting the travel bug again… Keep up your great work!

  • @explorewithahsann
    @explorewithahsann ปีที่แล้ว +1

    The AirTag did come in handy!
    This is why it's often scary to check-in bags on transfer flights.

  • @alanstocker1393
    @alanstocker1393 ปีที่แล้ว +5

    Hi Josh, a bit unfair you name it FLYNAS scam, it looks like it was the ground staff you try to scam you, wonder if they were actually FLYNAS employees or a third party. Enjoy watching your videos

    • @giib
      @giib ปีที่แล้ว +8

      Even if it was a third party employee the Airline FLYNAS is still responsible for them .

    • @sebinamuwanga
      @sebinamuwanga ปีที่แล้ว +4

      Once there is a Principal-Agent relationship, the airline is vicariously liable for the actions of the ground staff since their deeds are with the airline's permission and promote the airline's interests.

    • @td866
      @td866 ปีที่แล้ว +1

      Whether or not they were a third party is irrelevant since they represent the FLYNAS consumer experience.

    • @xXVibrantSnowXx
      @xXVibrantSnowXx ปีที่แล้ว +2

      That really should be Flynas responsibility still, regardless of them been a third party or not, they represent the Flynas name

  • @briankennedy1313
    @briankennedy1313 ปีที่แล้ว

    What an excellent channel. Your hosting skills are of the highest grade.

  • @teejayoz1221
    @teejayoz1221 ปีที่แล้ว

    enjoyed this vlog very much thanks, love ur personality btw 👍

  • @rod_at_adelaide5766
    @rod_at_adelaide5766 ปีที่แล้ว

    great review Josh, very honest as always! Drama does seem to follow you 😊😊

  • @moff8631
    @moff8631 ปีที่แล้ว

    Great video josh

  • @CS-de4et
    @CS-de4et ปีที่แล้ว

    These videos are most informative, thank You for your time and effort put into these videos. I have learned a lot.

  • @sami8247
    @sami8247 ปีที่แล้ว

    Subscribed, enjoyable review to watch 🫡

  • @SkyHighGuys
    @SkyHighGuys ปีที่แล้ว +2

    I’ve never heard of FlyNas but it’s thanks to people like you that we can avoid these awful scam airlines.

    • @Bestlivexg
      @Bestlivexg ปีที่แล้ว

      is not big fly company just came out years ago is Knowing in Saudi only

  • @sourich585
    @sourich585 8 หลายเดือนก่อน

    Many thanks for your vlog,again it was brilliant many thanks Josh❤ from Richard and Tanya from Southampton ❤

  • @andyweller2563
    @andyweller2563 ปีที่แล้ว

    Admire your patience and calmness in challenging and unsettling circumstances! Good luck and happy travels 🌈

  • @GuillermoGomezGG1959
    @GuillermoGomezGG1959 ปีที่แล้ว +1

    Thank You for sharing! You’re a true warrior- love your analytical skills and positive attitude. It’s quite easy to perceive your kindness and kindred spirit, the cabin crew felt it right away and they clicked with you.
    Ground Service of Flynas was awful from ticket counter to baggage handling, they need to work on it …
    Have a great trip back home. Auf Wiedersehen

  • @planesanddreamsofholidays9414
    @planesanddreamsofholidays9414 ปีที่แล้ว

    Another great video and I hope you found your bag

  • @loribarber4526
    @loribarber4526 ปีที่แล้ว

    Always awesome!

  • @tylerhunt8457
    @tylerhunt8457 ปีที่แล้ว

    Love your videos man! Never been on an airplane myself so I live vicariously through you. Do you get the information about the plane your flying on for very flight? Or is that something that you personally know/research?

  • @stewartgrant7724
    @stewartgrant7724 ปีที่แล้ว +1

    HI Josh Well glad to hear that you manage to get your lost bag back at least you had that device to track it .
    So it was a very strange cabin experience on both flights at least the cabin manager sorted this out for you.
    So have a good rest until your next journey so keep safe.

  • @jamiephilip79
    @jamiephilip79 5 หลายเดือนก่อน +1

    FYI, as a check in agent, if you have an onward flight certain systems which airline use for check in actually doesn't allow you to upgrade for the onward and even if the system does allow us to upgrade all the way through depending on the airline the upgrade on most part is done on the first leg only due to operational reasons.
    Don't know if it makes any sense.

  • @timbone3256
    @timbone3256 ปีที่แล้ว

    Josh I love your videos I love your Travel experiences I’m getting excited we’re on the Q suite from Doha to Cape Town in December and I’m looking forward to it safe travels looking forward to your next video

  • @mahmoodsoleja9068
    @mahmoodsoleja9068 ปีที่แล้ว

    Great effort ! Keep it up 👍✈️

  • @jamesellis4214
    @jamesellis4214 ปีที่แล้ว

    great job!!!! so sorry yopu had all those problems!! This is what gives current air travel such a bad rap!!! THANK YOU love your work

  • @imaduddin3588
    @imaduddin3588 ปีที่แล้ว +1

    The way you make videos is very good I appreciate it. How 36 min passed I don’t know it was very interesting and entertaining as well. Josh this big 👍🏻 for you great work and efforts man..
    Waiting for yours 3rd season comment me when are you planning it..
    Love from India ❤