I was at a big Toyota dealership with 5 neighboring Toyota delaerships in a 15 mile radius. Ups on a Saturday morning was absolutely crucial. I began coming to the lot extra early (there were 20 salesman all working bell to bell) so that I can have the first up. The way the rotations worked on my lot was you'd have 1st up, 2nd, 3rd so on and so forth. Once you take your up, you're stuck with that customer until you either sell them or you find a way to get them to leave so that you can get right back in line. Getting that 1st up is very important because it sets the tone for the rest of the day and it gets the ball in motion. By motion, I mean timing. The average car sale takes about 3.5-4 hours including delivery. So realistically, in a 10-12 hour shift, you can squeeze in 4 legit car sales. If your first up is a "jack" and you don't find a way to get them out and get back in line, you will be so far in procession that by the time it is your turn to be up, it will be about 1:30-2:30 already-the time where people who just finished eating lunch want to walk it off-ultimately meaning no sale. If your 1st up turns into a sale, you are in luck because by the time you are done delivering the car, you will be 2nd or 3rd up and the time would still only be 11am or so. You now have time for sale #2, which if you finish quickly, you can begin your 3rd sale of the day at 3pm. 3pm hits and you get your 3rd up and if you sell that one, you now have an opportunity to catch 1 more up at 6pm.....dealership closes at 9 (not really, we always stay open late). My point in all of this is, when I was in the car business, I looked at it as a game-a serious game. The other sales staff I worked with were all very, very shady. They would lie about their ups, "lot drop" customers to get back in line, claim that your up is theres because they see that your up shares the same ethnicity as them, say that their up doesn't speak English and leads the customer to you (I'm Vietnamese and in my area, we are the most Vietnamese populated city in America.....) because they know that Vietnmaese people always haggle and never buy.....the list goes on. I was the newest and the greenest pea on that lot. I began as a BDC representative and when the lockdowns started to happen in March 2020, almost all of the sales staff opted to stay at home to collect EDD while I was called to be in sales. Next thing you know, with nobody's help, I was a 25 car guy my first month alone (April, no help from others, no special treatment from Sales Managers). From there on, I was 25+ car a month saleman and hit every raffle and every bonus they had (we're not just talking about the F&I bonus but cash bonuses for selling certain cars, or certain amount of a certian car etc) and the dealership was split in 2. People were either with me or against me. The ones with me always had my support. I would close deals for them all day and never even bother asking for 1/2. I helped people hit their 15 car F&I bonus monthly. But the haters will always hate. It got to the point where people were replicating my 1st up strategy and put my theory to the test. People who never show up to work on time started showing up at the lot at 8:45am (we open at 9, but I am always there at like 7am to prepare). 8:45 turned into 8:30, 8:30 to 8am. It got so competitive that I literally had to start coming in even earlier than my usual 7am. I would arrive at the lot and have to go through the Service side to get to my desk (they open at 6am) Your video just reminded me of why I love the car business and also why I had to leave the car business. I love the sale, the thrill of getting a full pop or getting all the warranties and maintenance, holding gross and keeping markup. But one thing I will never miss is that 1st up of the day.....it will make or break your day. And someone with a temper like me who gets a 1st up that wanted to kick tired before meeting someone for brunch.....ehh.....I would be pissed the rest of the day! Either way, this is the 2nd comment I've left on your videos. I really enjoy them. It's real dealership life. Although your experiences at your delaership differ than mine only in magnitude. My dealership is located in the Bay Area, I mean, there were Toyota dealerships everywhere. In my city alone was 3, each 10 minutes away from each other. I'd be curious to see in 2022 how your delaership would be when busy!
Dude thanks for sharing this. I can tell by the way you broke it all down that you’re telling the truth & was a legit top performer. I’m assuming you made multi six figures. I’m considering the car business. Any heads up? Can I also ask why you ultimately left?
Great videos man. I used to be a car salesman for Honda, so it’s cool to see a “a day as a car salesman”, brings back memories lol. Very entertaining and also educational for the aspiring salespeople.
@@nellcat3530 most ex car salesmen on youtube are lying, dont ask me why, last one i saw was a 16 year old that had been selling fords for 10 years at the age of 32..did not realise other people had seen his other posts claiming to be a 16 year old on fortnite videos lmao
Just started selling cars, and this job is tough as nails. You eat s*** every day, and you just gotta take it. I had a great month last month, but started this month off terrible because I caught Covid and missed 3 days of work. It's rewarding when it works, but don't let anyone tell you it's easy. It's 55-hour weeks, 14-hour days. Your sales manager is going to call you every name in the book. I can't wait to get good, because it's stressful as hell. Trust me, guys and gals, this is NOT easy. You need thick skin. You will work 2 weeks straight. It becomes your life. But you will make more money than you thought possible. Take the beating. It will make you stronger.
So being im an ex corrections officer I should have thick enough skin and since im used to 16 hour days 10 days straight I should be okay right? I have an interview tomorrow at a ford dealership in my area
Hey Dave! We're working at the Arlington plant home of the full size SUV's as fast as we can. Unfortunately cause COVID it's hurting us to everybody would wide. No parts no trucks. Hope everyone is patient and pray for this to get better.
I am seeing that clients realize this and are jumping at the chance if we have something to offer... I just sold an inbound Tahoe LT Signature this morning. It should be here by next week.
The last finance guy i dealt with told me at one point "the customer is always wrong it's never the dealership" In the end he was wrong and owed me $1400 for his mistake.
I sold 800 cars one month and my director puts pressure on me to sell more. I told him I have a life! I love selling cars tho. My secret is, don't even try to sell them anything but get to know them and connect
This is why I go easy on car salespeople. It's a very stressful job; almost everyone hates you, hours are long, pay is commission based and you often have to do scummy stuff so you can keep the lights on back home.
Love your videos, I have been selling for 24 years most of that time was with chevy. I think one of the biggest challenges for myself and probably many sales people, is keeping a positive attitude. Especially when you go in on a Saturday where so much is expected and everyone is busy and you take 1, 2,3,4 customer's you look around and everyone is selling cars and your not doing anything wrong but your helping people who just wanna sit in the car or then another one is looking for the daughter, the other one is comparing the silverados to a F150 and so on and I know this happens to the best of us or when you hit that wall when you can't sell 1 for a entire week 😉 my question is what do you do to keep a positive attitude and not look in the mirror and start questioning yourself . Like you start to wonder if you smell or you start to question everything until all of a sudden everything you touch turns back to gold. In a nutshell, how do you keep positive when you hit that wall.
Thanks for describing the pain. I've been going at it for 10 years. The job is lucrative especially right now with the chip shortage. I've been selling hyundais the whole time and it gotten so much easier and we are making a lot more money. It's great!
@@nikkibrittain we are paid individual commissions for each one. So dependent on hold back on trade and the invoice of the vehicle, we get paid 30% of each car
Manny I sold cars for over 12 years and have since retired . I have had NUMEROUS bad dreams over the years of me in a dream working at some dealership with a large amount of salesman all selling cars at the same time in the booth and I am not. I would walk into the dealership and I can see everybody at their desks working deals . I would also get the feeling that I do not remember when I last sold a car which would mean to me that my job is on the chopping block. I would wake up and I was so relieved it was just a bad dream and I was not selling cars to make a living. The other recurring nightmare over the years is of me working at some dealership competing with 15 to 20 salespeople for a single customer . What is bad is that it would be a VERY LOW volume dealer in my dream and I cannot even get one customer to try and sell a car to. Many times I thought it was better to be lucky then have skill. I seriously doubt the top salesman can close one out of 4 ups like the ones you talked about.
It is exciting. Until your partner starts complaining that you're working too much. Until you realize each month you can't take your off day the last week of the month. Until you realize that there are no such things as personal time off, or Holidays (Excluding Christmas and Thanksgiving Day). Until you accept that your paycheck will never be consistent. One month you sell 12 cars at an average of $400 per car, plus your bonuses ($5800 - $6000), not bad. Next month you sell 9 cars, 1 car short of bonuses and each car sale is a flat or mini, payable of $125 - $150 ($1100 - $1500). Since you have a guaranteed base draw of $2500, meaning now you owe the dealership $1000 - $1500. So you start the next month negative $1500 in the bucket. Then you make $3300 again minus the $1500 the dealership paid you. Now your gf/partner is angry because you can't go to Red Lobster or some overpriced shit of a restaurant, because you're broke. Then she leaves. Now your FUCK the world mentality comes out and you adopt the reality of all sales people that says, "These Customers can Kiss My Ass" which leads to near physical altercations with coworkers and management because Now, YOU HATE EVERYONE. So welcome to the world of car sales! Stay single or be old and settled. This industry leads all industries in divorce rate, domestic violence and always near the bottom of the worst anger professions. SAVE YOURSELF!!!
@@KUCHISZA I can tell you're younger lol. Hey make the money. It got me a brand new Jeep Sahara and a nice high rise... It just came with the referring hairline and the crazy girlfriend too lol.
Hi, I know you mentioned the negatives. I’m starting at an Acura dealership next monday. What would be your advice as I am 22. I am sure you have lots of experience in this domain @Jeremiah Nicolas. Thanks in advance!
@@opendoor1313 It is a good industry if you can stay focused and have tunnel vision. Develop your own strategy and don't try to copy anyone else. Have an edge. Being stubborn lead me to being a floor manager, to a BDC Manager, to a Sales Manager, to Finance Manager to a District Coordinator for American Honda all by the age of 30. I intentionally set myself apart from everyone. I disagreed with everything and challenged everything.
First time coming across your channel. Tention was definitely in the air! I'm a salesman at a used car lot in Oregon & I really like how your video made me remember how it is to work on a Saturday at our lot!
Yea, we are closed too.... What are your thoughts on this?? I want to make a flyer promoting the dealership and myself that I can put in one of those outdoor real estate boxes. This way when someone is there on Sunday they can take some info that will explain a little about the dealership.
@@DaveBsellsChevy That sounds like a very good idea, Dave. Certainly would help you and Schumacher with some info for people to just grab and go whenever they want, late hours or Sundays. Just like the service guys do with appointment sheets. Solid idear, there. 👍🏼
I suggest you to stop waiting around for UPs and find prospects within your dealership's portfolio. If you don't have a portfolio manager and if the current clients are available for any sales person in your dealership then pick up the phone and start calling as many as people you can. Tell them you have a buyer for their vehicle, let them know demand is high for their vehicle and you would like to go over the option to buy their old car and get them in to a new car. Dig in the gold mine aka Service customers. When I was a sales person I used to aim for 15-20 cars too but I learned how to sell 30-40 cars once I started mastering service clients. There is a lot to it and it's hard to type everything down but we sales people learn as we go. Talk to every service client, talk to all your lease clients and as well as your finance clients. It's a numbers game, a sales person should make as many as calls possible in a day, write as many as emails and create as many as appointments possible. Once you get to a point where you don't get to take ups, then my friend you have entered the next level. if you are still after ups then it means you have a lot of spare time.
Heard about a guy that’s doing 30-40 cars a month that’s doesn’t take a single up. I wondered how, then I learned he’s been in the car business for over a decade which naturally created repeat business for him plus referrals. The guy also pounded the phones to start off.
Thanks bro! I find your video very helpful. I’ve been torn between car sales and real estate. 50 and retiring from timber sales. I actually cut and log them. I’m very hyper lol but it’s dangerous and I’m looking for a job I can keep moving safely in and I can afford a career change now.
Please make videos on a more regular basis. There should be something to talk about all the time in the car business. Have you checked out new SUVs by Hyundai and Kia? Congrats on the sale of the Suburban what color did the people get? What was the final deal for their lease they were turning in? Thanks for the video.
I'll try... right now it is just a "projected" suburban deal... their Suburban won't show up until early January at which point we will have to run the lease with January programs and re-visit their trade value.
I sold cars for a few years and went right back to Furniture and bedding sales and this video reminded me just how I hated this horribile cut throat business.
You need to talk to more people if your closing ratio is over 50%.. as a sales manager that’s been in the business for over 20 years that’s what I would suggest
@@DaveBsellsChevy it is. I do like your TH-cam channel, but I’m curious does it bring you any business or are you doing it for fun, extra income or do you just enjoy creating content?
When I lived in Louisiana I had a friend that worked at a Lincoln/Mercury dealership. My family was also friends of the dealer principle. I could always tell the newbies. I’m not even out of my car and I have 5 people bouncing out the door headed for me Hi I’m “green pea”. That’s nice. I’m here to see Jerry... or Mr. Wynn. Walked right by, didn’t miss a step. Jerry’s friend Harold thought it was funny. It was even funnier next time when they got halfway to the door and it dawns on them they have seen that triple jade green LTD Landau before. occasionally the receptionist might see my car drive up and over the intercom was the announcement Jerry, Mr. Hoffman is here. Lots of fun.
lol, When I first started that was me.... I was excited to help people and talk cars and all I heard was "Is Frank here".... Frank was a salesman at that Chevy store for 16 years and the other four of us in sales were all new hires
Just curious how common this “up” system is…. The last time I bought a car, several salespersons were basically standing near the front of the store watching and waiting. I was later told that the first salesperson to notice a person or car, gets it. “Red Ford pulling in”, Blue Chevy pulling in” and such. Salesman told me if they even go to the bathroom, then obviously cannot call out a customer. Is that common?
Quick question about the Chevy lease and lease buyout. You mentioned that the customer that was ordering the Suburban was well short of the mileage for his current lease. Does Chevy take that into account and give some sort of rebate or discount? Or is it just that the Suburban will have more equity because of the lower mileage?
If your lease is through GM Financial, no. We turned in an Equinox. It had 11K miles under what we paid for and was spotless. No excess wear and tear. They did nothing for us. We even asked if they would consider waiving the disposition fee, nope. They are a TERRIBLE company. They make mistakes, they lie, they have the worst customer service and do not call you back or respond to messages. We filed a complaint with the state, had to get an attorney involved and I will sending a letter to the CEO. And let me be clear, the issues I am referring too are not related to the disposition fee.
I think your comment about wanting to get in front of the next customer is telling. I do my own auto maintenance and there are times when one must go to the dealership to get parts. Typically you have to walk the "gauntlet" of the show room to get to the parts counter. If it is a slow day you just see the sales people just waiting around to pounce upon you. It feels like a shark ready to "devour fresh meat". Really hate that encounter and try to avoid show rooms as much as possible.
Yea, unfortunately in auto sale, like most sales, if you don't get in front of clients you don't make money. Our store is pretty relaxed. We get comments all the time about how we are very different from most dealerships... plus when times are slow most sales people are just sitting on their computers watching TH-cam..haha
I’m having my bolt serviced under the cop warranty and they have had the car a week and only want to offer a three day rental? What should I expect for a car replacement while mine is waiting on parts?
D....question i submitted cap coverage cancelation paperwork to the dealership....any idea how they figure out how much of a refund i will get i purchased the car in 2015 ...84 months cap coverage on the deal paperwork.... i canceled the coverage on 11/3/2020 ....
Your the kind that gets all hyper when you have a good up and sell and start getting all flustered … sloooooow down breathe and pull yourself together. I was exactly like you, I sold rainbow vacuum cleaners door to door for awhile and then sold cars for 5 years and also was a finance manager for 3 years and now I am selling real estate … so if there is any advice I can give you that would be the only one!😁 rock on!
There's no one answer to this question... all depends on payplan, bonus structure, what vehicle is sold and for how much... could be 5 cars, could be 20 cars.
It seems like starting out would be very difficult as the other car salesmen make all the sales. I want to get a job as a salesman but have to at least make 40 grand to pay rent and support the family. How much do you make commission per sale?
So a lease return for a salesman is basically just a waste of time unless the customer is releasing lol. What happened with the other salesman who owes you from a deal while you were away?
Not a waste of time, just part of the job and more of joke between salespeople trying not to be taken off the floor to do tasks that won't possibly lead to a sale...
wow that's interesting customers pull up never know what they want. Is it true some dealerships don't like when you paying in cash for vehicle lets say I wanna get a trax are you gonna tell me the price out the door or just go thru the process of financing then later ask you for the price out the door.
It's not that we don't like cash it's just that dealers can make profit from the bank on financing. With me the price is the same either way. Some dealers use their fine print to say you must finance a percentage of the vehicle through them to get their sale price. We don't do that.
@@DaveBsellsChevy - I always figured the 'Finance' person makes their money on what they sell, and the 'sales person' doesn't really get a cut of that extra items.
@@DaveBsellsChevy thanks for responding so fast man I’m actually thinking about becoming a car salesman and I’m kinda nervous I’ve never done it before and I don’t know anyone that does I’m trying to weigh my options scared I won’t make money 😂
Hey Dave, thanks for the amazing videos. I have a question for you and I need some honest advice. I am planing to join dealership as a salesperson. Is it a good time right now to pursue the career in sales with keep in mind this COVID situation? I am little afraid to join but I really wanna get into this business. This position is only commissioned based which scared new bee like me. What’s your thoughts on this.
Hey Dipesh, I don't think it is a bad idea. People always seem to need cars Covid or not. Even with everything that went on in 2020 I wasn't that far off from where I would normally be.
Being a car salesman do you have a base salary or is it straight commission from selling? I’m interested in becoming a salesman but not sure if it’s consistent money coming in.
Hey Brandon, pay plans can be very different between dealerships and manufacturers so it is very hard to estimate how much money one can make in auto sales. I have base salary, demo allowance, commission, unit bonus from dealership, unit bonus from GM, we can also earn money from Onstar setting up free trials on used cars. Currently for 4th quarter there are GM Certified spins, basically we get to spin a digital slot machine to win $50, $75, $100, $150, or $250. We used to have "old age" bonuses on certain vehicles (nothing is old age anymore). I remember when they paid me $1000 because I sold a new 2017 Camaro that had been on the lot for two years. They lost $6,000 on the car and still paid me the $1000. The money can be really good but isn't always consistent so you have to learn to not spend when times are good to cover the times that aren't.
@@DaveBsellsChevy wow thank you for all that information. I was interested in applying to a Mazda dealership. In your opinion what can be made on a bad month and a really good month?
Again, it is very hard to estimate without knowing the dealership pay plan. With a pay plan you can do a little math and figure out an estimate based on different amounts of units sold. If you apply and they give you a pay plan shoot it to me in an email and I'll take a look at it. dave@schumacherlivingston.com
Why split a small sales clientele on more salesmen than you need. I see that dealerships have 3 or 4 salesmen splitting low sales. That doesn't seem like a very profitable job.
Question for you bro. I left the car game for a different sales world. I miss the car sales world but I'm struggling with getting my foot back in the door.. ps i moved states from Colorado to Austin. Any suggestions?
Yes. I've been on the hunt for the last week and haven't gotten responses. Would you suggest doing it the old fashioned way? Just walk in with looking for the sales director?
Absolutely! If it were me I'd just hit the showrooms and meet sales managers. Keep in mind that dealers may be reluctant to hire since there's a bit of a slowdown due to inventory at the moment.
I agree some store need a system, especially if there are many salespeople. Here we only 7 of us.. with days off during the week usually about 5 here at a time
@@DaveBsellsChevy that is enough to give me insight to a direction I need to follow. I'm tired of my current job, not because of the work, but I cant SCALE my hours being paid an hourly rate and this is my biggest hurdle. Thank you so much for your reply back!
Please consider wearing your seat belt, my good man. Just today, while at the doctor's office, the nurse drawing blood looked really sad and I found out her boyfriend died in a car accident and wasn't wearing his seatbelt. Would it have saved him? Of course, we don't know. But, she sure wishes he had been wearing it. He was only 25. I don't mean to be a nag and I understand you'll make your own decisions. But, your life is priceless and irreplaceable. Take care, stay well, and good selling.
@@DaveBsellsChevy big mistake with phone calls. If you knew what to say on the phone, it would bring you an ENDLESS supply of people who WANT to do business with you. I know exactly what to say. It's your job to figure it out.
Yea, when I make those quick runs to our lower lot or the gas station I tend to forget... The new 2021 Malibu will not go into gear until the seat belt is buckled, found out when trying to go to the gas station.
I was at a big Toyota dealership with 5 neighboring Toyota delaerships in a 15 mile radius. Ups on a Saturday morning was absolutely crucial. I began coming to the lot extra early (there were 20 salesman all working bell to bell) so that I can have the first up. The way the rotations worked on my lot was you'd have 1st up, 2nd, 3rd so on and so forth. Once you take your up, you're stuck with that customer until you either sell them or you find a way to get them to leave so that you can get right back in line.
Getting that 1st up is very important because it sets the tone for the rest of the day and it gets the ball in motion. By motion, I mean timing.
The average car sale takes about 3.5-4 hours including delivery. So realistically, in a 10-12 hour shift, you can squeeze in 4 legit car sales.
If your first up is a "jack" and you don't find a way to get them out and get back in line, you will be so far in procession that by the time it is your turn to be up, it will be about 1:30-2:30 already-the time where people who just finished eating lunch want to walk it off-ultimately meaning no sale.
If your 1st up turns into a sale, you are in luck because by the time you are done delivering the car, you will be 2nd or 3rd up and the time would still only be 11am or so. You now have time for sale #2, which if you finish quickly, you can begin your 3rd sale of the day at 3pm.
3pm hits and you get your 3rd up and if you sell that one, you now have an opportunity to catch 1 more up at 6pm.....dealership closes at 9 (not really, we always stay open late).
My point in all of this is, when I was in the car business, I looked at it as a game-a serious game. The other sales staff I worked with were all very, very shady. They would lie about their ups, "lot drop" customers to get back in line, claim that your up is theres because they see that your up shares the same ethnicity as them, say that their up doesn't speak English and leads the customer to you (I'm Vietnamese and in my area, we are the most Vietnamese populated city in America.....) because they know that Vietnmaese people always haggle and never buy.....the list goes on.
I was the newest and the greenest pea on that lot. I began as a BDC representative and when the lockdowns started to happen in March 2020, almost all of the sales staff opted to stay at home to collect EDD while I was called to be in sales. Next thing you know, with nobody's help, I was a 25 car guy my first month alone (April, no help from others, no special treatment from Sales Managers).
From there on, I was 25+ car a month saleman and hit every raffle and every bonus they had (we're not just talking about the F&I bonus but cash bonuses for selling certain cars, or certain amount of a certian car etc) and the dealership was split in 2. People were either with me or against me. The ones with me always had my support. I would close deals for them all day and never even bother asking for 1/2. I helped people hit their 15 car F&I bonus monthly. But the haters will always hate.
It got to the point where people were replicating my 1st up strategy and put my theory to the test. People who never show up to work on time started showing up at the lot at 8:45am (we open at 9, but I am always there at like 7am to prepare). 8:45 turned into 8:30, 8:30 to 8am. It got so competitive that I literally had to start coming in even earlier than my usual 7am. I would arrive at the lot and have to go through the Service side to get to my desk (they open at 6am)
Your video just reminded me of why I love the car business and also why I had to leave the car business. I love the sale, the thrill of getting a full pop or getting all the warranties and maintenance, holding gross and keeping markup. But one thing I will never miss is that 1st up of the day.....it will make or break your day. And someone with a temper like me who gets a 1st up that wanted to kick tired before meeting someone for brunch.....ehh.....I would be pissed the rest of the day!
Either way, this is the 2nd comment I've left on your videos. I really enjoy them. It's real dealership life. Although your experiences at your delaership differ than mine only in magnitude. My dealership is located in the Bay Area, I mean, there were Toyota dealerships everywhere. In my city alone was 3, each 10 minutes away from each other.
I'd be curious to see in 2022 how your delaership would be when busy!
Thanks for this comment. Really deciding if I should go into the industry and this helped a lot.
Great read!
Dude thanks for sharing this. I can tell by the way you broke it all down that you’re telling the truth & was a legit top performer. I’m assuming you made multi six figures.
I’m considering the car business. Any heads up? Can I also ask why you ultimately left?
Great videos man. I used to be a car salesman for Honda, so it’s cool to see a “a day as a car salesman”, brings back memories lol. Very entertaining and also educational for the aspiring salespeople.
what was your salary?
@@nellcat3530 most ex car salesmen on youtube are lying, dont ask me why, last one i saw was a 16 year old that had been selling fords for 10 years at the age of 32..did not realise other people had seen his other posts claiming to be a 16 year old on fortnite videos lmao
is it a good job?
How you got started you always needs experience?
Just started selling cars, and this job is tough as nails. You eat s*** every day, and you just gotta take it. I had a great month last month, but started this month off terrible because I caught Covid and missed 3 days of work. It's rewarding when it works, but don't let anyone tell you it's easy. It's 55-hour weeks, 14-hour days. Your sales manager is going to call you every name in the book. I can't wait to get good, because it's stressful as hell. Trust me, guys and gals, this is NOT easy. You need thick skin. You will work 2 weeks straight. It becomes your life. But you will make more money than you thought possible. Take the beating. It will make you stronger.
So being im an ex corrections officer I should have thick enough skin and since im used to 16 hour days 10 days straight I should be okay right? I have an interview tomorrow at a ford dealership in my area
@@Benoit397yes lol
Hey Dave! We're working at the Arlington plant home of the full size SUV's as fast as we can. Unfortunately cause COVID it's hurting us to everybody would wide. No parts no trucks. Hope everyone is patient and pray for this to get better.
I am seeing that clients realize this and are jumping at the chance if we have something to offer... I just sold an inbound Tahoe LT Signature this morning. It should be here by next week.
The last finance guy i dealt with told me at one point "the customer is always wrong it's never the dealership" In the end he was wrong and owed me $1400 for his mistake.
Glad you got it figured out... $1400 is a sizable mistake
Owed you 1400 on a 3000 mistake that was seen as 1400 and still made 1600
Great Job Dave love seeing your content
Keep pushing them out 😁😁
I could not agree more!
Thanks! I'll do what I can
I sold 800 cars one month and my director puts pressure on me to sell more. I told him I have a life! I love selling cars tho. My secret is, don't even try to sell them anything but get to know them and connect
What brand is this lol
@@ximenachavez-dq8gjhot wheels
@@ximenachavez-dq8gjprobably Toyota
That’s sounds too good to be true lol
well thats a lie. 800 lol
You’re real I like that. True salesman chronicles
Great to see you back posting stuff sir!! Thanks and I hope you have a great upcoming holiday season!
Thanks Maurice!
This is why I go easy on car salespeople. It's a very stressful job; almost everyone hates you, hours are long, pay is commission based and you often have to do scummy stuff so you can keep the lights on back home.
Love your videos, I have been selling for 24 years most of that time was with chevy. I think one of the biggest challenges for myself and probably many sales people, is keeping a positive attitude. Especially when you go in on a Saturday where so much is expected and everyone is busy and you take 1, 2,3,4 customer's you look around and everyone is selling cars and your not doing anything wrong but your helping people who just wanna sit in the car or then another one is looking for the daughter, the other one is comparing the silverados to a F150 and so on and I know this happens to the best of us or when you hit that wall when you can't sell 1 for a entire week 😉 my question is what do you do to keep a positive attitude and not look in the mirror and start questioning yourself . Like you start to wonder if you smell or you start to question everything until all of a sudden everything you touch turns back to gold. In a nutshell, how do you keep positive when you hit that wall.
Thanks for describing the pain. I've been going at it for 10 years. The job is lucrative especially right now with the chip shortage. I've been selling hyundais the whole time and it gotten so much easier and we are making a lot more money. It's great!
@@paradigmmime1223 are you guys paid a certain amount for every 10-15-20 cars or individual commission for each one!
@@nikkibrittain we are paid individual commissions for each one. So dependent on hold back on trade and the invoice of the vehicle, we get paid 30% of each car
Manny I sold cars for over 12 years and have since retired . I have had NUMEROUS bad dreams over the years of me in a dream working at some dealership with a large amount of salesman all selling cars at the same time in the booth and I am not. I would walk into the dealership and I can see everybody at their desks working deals .
I would also get the feeling that I do not remember when I last sold a car which would mean to me that my job is on the chopping block. I would wake up and I was so relieved it was just a bad dream and I was not selling cars to make a living. The other recurring nightmare over the years is of me working at some dealership competing with 15 to 20 salespeople for a single customer . What is bad is that it would be a VERY LOW volume dealer in my dream and I cannot even get one customer to try and sell a car to. Many times I thought it was better to be lucky then have skill. I seriously doubt the top salesman can close one out of 4 ups like the ones you talked about.
@@paradigmmime122330 percent ? You guys hiring
I've always wanted to work for a dealership! This makes me excited!
It is exciting. Until your partner starts complaining that you're working too much. Until you realize each month you can't take your off day the last week of the month. Until you realize that there are no such things as personal time off, or Holidays (Excluding Christmas and Thanksgiving Day). Until you accept that your paycheck will never be consistent. One month you sell 12 cars at an average of $400 per car, plus your bonuses ($5800 - $6000), not bad. Next month you sell 9 cars, 1 car short of bonuses and each car sale is a flat or mini, payable of $125 - $150 ($1100 - $1500). Since you have a guaranteed base draw of $2500, meaning now you owe the dealership $1000 - $1500. So you start the next month negative $1500 in the bucket. Then you make $3300 again minus the $1500 the dealership paid you. Now your gf/partner is angry because you can't go to Red Lobster or some overpriced shit of a restaurant, because you're broke. Then she leaves. Now your FUCK the world mentality comes out and you adopt the reality of all sales people that says, "These Customers can Kiss My Ass" which leads to near physical altercations with coworkers and management because Now, YOU HATE EVERYONE. So welcome to the world of car sales! Stay single or be old and settled. This industry leads all industries in divorce rate, domestic violence and always near the bottom of the worst anger professions. SAVE YOURSELF!!!
@@RealRaw561 lol worth it tho-
@@KUCHISZA I can tell you're younger lol. Hey make the money. It got me a brand new Jeep Sahara and a nice high rise... It just came with the referring hairline and the crazy girlfriend too lol.
Hi, I know you mentioned the negatives. I’m starting at an Acura dealership next monday. What would be your advice as I am 22. I am sure you have lots of experience in this domain @Jeremiah Nicolas. Thanks in advance!
@@opendoor1313 It is a good industry if you can stay focused and have tunnel vision. Develop your own strategy and don't try to copy anyone else. Have an edge. Being stubborn lead me to being a floor manager, to a BDC Manager, to a Sales Manager, to Finance Manager to a District Coordinator for American Honda all by the age of 30. I intentionally set myself apart from everyone. I disagreed with everything and challenged everything.
Man i miss being a salesman, biggest month was 4 cars
Store was absolutely dead but i loved that job
Best day in the life videos ever! Thanks for posting!
Glad you enjoyed it!
First time coming across your channel. Tention was definitely in the air! I'm a salesman at a used car lot in Oregon & I really like how your video made me remember how it is to work on a Saturday at our lot!
Welcome!
U just pack them in the white one, spot delivery, with a wheel and tire protection. 6 weeks before their order comes in, a lot can go wrong
In vegas. Dealerships are closed on Sundays. Best time to look at cars without you guys hunting us down.
Yea, we are closed too.... What are your thoughts on this?? I want to make a flyer promoting the dealership and myself that I can put in one of those outdoor real estate boxes. This way when someone is there on Sunday they can take some info that will explain a little about the dealership.
@@DaveBsellsChevy That sounds like a very good idea, Dave. Certainly would help you and Schumacher with some info for people to just grab and go whenever they want, late hours or Sundays. Just like the service guys do with appointment sheets. Solid idear, there. 👍🏼
Glad the day turned around for you at the end 👍🏻
perfect example of why you just have to keep getting in front of clients
I suggest you to stop waiting around for UPs and find prospects within your dealership's portfolio. If you don't have a portfolio manager and if the current clients are available for any sales person in your dealership then pick up the phone and start calling as many as people you can. Tell them you have a buyer for their vehicle, let them know demand is high for their vehicle and you would like to go over the option to buy their old car and get them in to a new car.
Dig in the gold mine aka Service customers. When I was a sales person I used to aim for 15-20 cars too but I learned how to sell 30-40 cars once I started mastering service clients. There is a lot to it and it's hard to type everything down but we sales people learn as we go. Talk to every service client, talk to all your lease clients and as well as your finance clients.
It's a numbers game, a sales person should make as many as calls possible in a day, write as many as emails and create as many as appointments possible. Once you get to a point where you don't get to take ups, then my friend you have entered the next level. if you are still after ups then it means you have a lot of spare time.
Heard about a guy that’s doing 30-40 cars a month that’s doesn’t take a single up. I wondered how, then I learned he’s been in the car business for over a decade which naturally created repeat business for him plus referrals. The guy also pounded the phones to start off.
Thanks bro! I find your video very helpful. I’ve been torn between car sales and real estate. 50 and retiring from timber sales. I actually cut and log them. I’m very hyper lol but it’s dangerous and I’m looking for a job I can keep moving safely in and I can afford a career change now.
Glad you are enjoying my content! Thanks for watching 👍
Please make videos on a more regular basis. There should be something to talk about all the time in the car business. Have you checked out new SUVs by Hyundai and Kia? Congrats on the sale of the Suburban what color did the people get? What was the final deal for their lease they were turning in? Thanks for the video.
I'll try... right now it is just a "projected" suburban deal... their Suburban won't show up until early January at which point we will have to run the lease with January programs and re-visit their trade value.
@@DaveBsellsChevy I saw the new Trailblazer is out now. Are you going to do a video on it? If you did already and I missed it please link it for me.
@@lidsman2221 yup already have 4 posted th-cam.com/play/PL4FerHIeIg76cgfXNoAae9HpbhOoE8UmJ.html
Remember last video where I said that I hadn’t seen a 2021 suburban yet well I just saw one last week
Nice! What did you think?
Multiple Friedman sightings 0:30,4:52 and 7:01...however I still believe Big Foot is seen more than Friedman
lol
Lol!!! I was starting you’re video and setting my phone on a mount and thought you were referring to a person as a “B” not a bee lol
lol
I thought the same lol
missed one Freidman sighting....1:17 he exits MEN's Room
I sold cars for a few years and went right back to Furniture and bedding sales and this video reminded me just how I hated this horribile cut throat business.
A bee getting in my car when I get in it is my personal hell.
pretty crazy how much money is out there! ppl buying 60k+ Tahoes and Suburbans like its nothing!
Yea, I'm fortunate to work in an area were money and credit are usually no problem
A can’t imagine a 900.00/month lease payment!
You need to talk to more people if your closing ratio is over 50%.. as a sales manager that’s been in the business for over 20 years that’s what I would suggest
Hey Josh, That is the name of the game. The more you talk to the more you sell.
@@DaveBsellsChevy it is. I do like your TH-cam channel, but I’m curious does it bring you any business or are you doing it for fun, extra income or do you just enjoy creating content?
@@joshr8705 I've sold maybe a dozen cars from it.. I do it more because I enjoy creating the content and for the earning potential from youtube.
Seat belt!! Lol
Congratulations on the Suburban
Thanks!
Dave, Are you still doing videos? I really enjoy them.
Thanks Donald! I appreciate you watching!! I've been busy with a bunch of stuff but did film today and will have it uploaded shortly 👍
Great video
Thanks!
happy to be at a gross dealership and not volume dealership to get a bonus
When I lived in Louisiana I had a friend that worked at a Lincoln/Mercury dealership. My family was also friends of the dealer principle.
I could always tell the newbies. I’m not even out of my car and I have 5 people bouncing out the door headed for me
Hi I’m “green pea”. That’s nice. I’m here to see Jerry... or Mr. Wynn. Walked right by, didn’t miss a step. Jerry’s friend Harold thought it was funny. It was even funnier next time when they got halfway to the door and it dawns on them they have seen that triple jade green LTD Landau before.
occasionally the receptionist might see my car drive up and over the intercom was the announcement Jerry, Mr. Hoffman is here.
Lots of fun.
lol, When I first started that was me.... I was excited to help people and talk cars and all I heard was "Is Frank here".... Frank was a salesman at that Chevy store for 16 years and the other four of us in sales were all new hires
Just curious how common this “up” system is…. The last time I bought a car, several salespersons were basically standing near the front of the store watching and waiting. I was later told that the first salesperson to notice a person or car, gets it. “Red Ford pulling in”, Blue Chevy pulling in” and such. Salesman told me if they even go to the bathroom, then obviously cannot call out a customer. Is that common?
Quick question about the Chevy lease and lease buyout. You mentioned that the customer that was ordering the Suburban was well short of the mileage for his current lease. Does Chevy take that into account and give some sort of rebate or discount? Or is it just that the Suburban will have more equity because of the lower mileage?
If your lease is through GM Financial, no. We turned in an Equinox. It had 11K miles under what we paid for and was spotless. No excess wear and tear. They did nothing for us. We even asked if they would consider waiving the disposition fee, nope. They are a TERRIBLE company. They make mistakes, they lie, they have the worst customer service and do not call you back or respond to messages. We filed a complaint with the state, had to get an attorney involved and I will sending a letter to the CEO. And let me be clear, the issues I am referring too are not related to the disposition fee.
I think your comment about wanting to get in front of the next customer is telling. I do my own auto maintenance and there are times when one must go to the dealership to get parts. Typically you have to walk the "gauntlet" of the show room to get to the parts counter. If it is a slow day you just see the sales people just waiting around to pounce upon you. It feels like a shark ready to "devour fresh meat". Really hate that encounter and try to avoid show rooms as much as possible.
Yea, unfortunately in auto sale, like most sales, if you don't get in front of clients you don't make money. Our store is pretty relaxed. We get comments all the time about how we are very different from most dealerships... plus when times are slow most sales people are just sitting on their computers watching TH-cam..haha
Cmon really all you have to do the sales guy your there for parts its not that serious ..a gauntlet 😂🤣🤣
Cool thing you are not trying to kill your coworkers for a deal haha
I’m having my bolt serviced under the cop warranty and they have had the car a week and only want to offer a three day rental? What should I expect for a car replacement while mine is waiting on parts?
Depends on the dealership. We don't have Bolt loaners so with us you'd probably get a Trax or Equinox
👍 that was a different ending...
almost Sopranos style but without the cliffhanger
D....question i submitted cap coverage cancelation paperwork to the dealership....any idea how they figure out how much of a refund i will get i purchased the car in 2015 ...84 months cap coverage on the deal paperwork.... i canceled the coverage on 11/3/2020 ....
Not sure, it'll all depend on the companies policy.
Your the kind that gets all hyper when you have a good up and sell and start getting all flustered … sloooooow down breathe and pull yourself together. I was exactly like you, I sold rainbow vacuum cleaners door to door for awhile and then sold cars for 5 years and also was a finance manager for 3 years and now I am selling real estate … so if there is any advice I can give you that would be the only one!😁 rock on!
Quite the contrary I have a very calm demeanor in both work and personal life.
How many cars to you have to sell to hit 10k per month?
There's no one answer to this question... all depends on payplan, bonus structure, what vehicle is sold and for how much... could be 5 cars, could be 20 cars.
How are the Tahoe’s selling out so fast I haven’t seen one yet on the road
Probably because they aren't coming in bug numbers yet... We've probably sold 12-15 so far.
@@DaveBsellsChevy Those Assembly plants still getting themselves together, ay?
It seems like starting out would be very difficult as the other car salesmen make all the sales. I want to get a job as a salesman but have to at least make 40 grand to pay rent and support the family. How much do you make commission per sale?
It depends on your dealership and the pay plan they have there. Everyone’s is different
2:33 ayobro the thing is why you aint puttin no seatbelt on homie?
So a lease return for a salesman is basically just a waste of time unless the customer is releasing lol. What happened with the other salesman who owes you from a deal while you were away?
Not a waste of time, just part of the job and more of joke between salespeople trying not to be taken off the floor to do tasks that won't possibly lead to a sale...
I really don’t see how anybody sales vehicles now, gas cost much has a car payment amonth now lol
If I already know what car I want can I just go straight into the finance office since I don’t need a sales guy to “sell” me the car?
We like that too. We collect a commission and do no work 👍
sick
wow that's interesting customers pull up never know what they want. Is it true some dealerships don't like when you paying in cash for vehicle lets say I wanna get a trax are you gonna tell me the price out the door or just go thru the process of financing then later ask you for the price out the door.
It's not that we don't like cash it's just that dealers can make profit from the bank on financing. With me the price is the same either way. Some dealers use their fine print to say you must finance a percentage of the vehicle through them to get their sale price. We don't do that.
@@DaveBsellsChevy - I always figured the 'Finance' person makes their money on what they sell, and the 'sales person' doesn't really get a cut of that extra items.
How much commission are you making per sale?
How much did he roughly make from that one sale?
How does the pay work at Chevy is it per unit or commission based
All depends on the dealership payplan. GM "Chevy" does have unit bonuses, onstar bonuses, etc which is separate from dealer payplan
@@DaveBsellsChevy thanks for responding so fast man I’m actually thinking about becoming a car salesman and I’m kinda nervous I’ve never done it before and I don’t know anyone that does I’m trying to weigh my options scared I won’t make money 😂
Hey Dave, thanks for the amazing videos. I have a question for you and I need some honest advice. I am planing to join dealership as a salesperson. Is it a good time right now to pursue the career in sales with keep in mind this COVID situation? I am little afraid to join but I really wanna get into this business. This position is only commissioned based which scared new bee like me. What’s your thoughts on this.
Hey Dipesh, I don't think it is a bad idea. People always seem to need cars Covid or not. Even with everything that went on in 2020 I wasn't that far off from where I would normally be.
Wow it’s that easy huh
HEY WAIT ANOTHER BEE?!
Haha, yup. 2nd time
Being a car salesman do you have a base salary or is it straight commission from selling? I’m interested in becoming a salesman but not sure if it’s consistent money coming in.
Hey Brandon, pay plans can be very different between dealerships and manufacturers so it is very hard to estimate how much money one can make in auto sales. I have base salary, demo allowance, commission, unit bonus from dealership, unit bonus from GM, we can also earn money from Onstar setting up free trials on used cars. Currently for 4th quarter there are GM Certified spins, basically we get to spin a digital slot machine to win $50, $75, $100, $150, or $250. We used to have "old age" bonuses on certain vehicles (nothing is old age anymore). I remember when they paid me $1000 because I sold a new 2017 Camaro that had been on the lot for two years. They lost $6,000 on the car and still paid me the $1000. The money can be really good but isn't always consistent so you have to learn to not spend when times are good to cover the times that aren't.
@@DaveBsellsChevy wow thank you for all that information. I was interested in applying to a Mazda dealership. In your opinion what can be made on a bad month and a really good month?
Again, it is very hard to estimate without knowing the dealership pay plan. With a pay plan you can do a little math and figure out an estimate based on different amounts of units sold. If you apply and they give you a pay plan shoot it to me in an email and I'll take a look at it. dave@schumacherlivingston.com
@@DaveBsellsChevyI’m starting at Infinti as a salesman can I send you the pay plan to look at?
Why split a small sales clientele on more salesmen than you need. I see that dealerships have 3 or 4 salesmen splitting low sales. That doesn't seem like a very profitable job.
Question for you bro. I left the car game for a different sales world. I miss the car sales world but I'm struggling with getting my foot back in the door.. ps i moved states from Colorado to Austin. Any suggestions?
Whats the struggle? finding a hiring dealership?
Yes. I've been on the hunt for the last week and haven't gotten responses. Would you suggest doing it the old fashioned way? Just walk in with looking for the sales director?
Absolutely! If it were me I'd just hit the showrooms and meet sales managers. Keep in mind that dealers may be reluctant to hire since there's a bit of a slowdown due to inventory at the moment.
Wow! What a skinny inventory. I’ll bet every Tahoe is a four pounder. Right?
I’m glad we have an up system, with all the aggressive men... I wouldn’t survive 😕
I agree some store need a system, especially if there are many salespeople. Here we only 7 of us.. with days off during the week usually about 5 here at a time
Looks like you ain’t selling jack bro.
Does this recording takes place during the election? Haha
haha, since the election went one for days I guess so.
Whats the average monthly salary for this line of work?
Very tough to say because there are so many variables. In my experience average $8000 to $10000 monthly
@@DaveBsellsChevy that is enough to give me insight to a direction I need to follow. I'm tired of my current job, not because of the work, but I cant SCALE my hours being paid an hourly rate and this is my biggest hurdle. Thank you so much for your reply back!
Please consider wearing your seat belt, my good man. Just today, while at the doctor's office, the nurse drawing blood looked really sad and I found out her boyfriend died in a car accident and wasn't wearing his seatbelt. Would it have saved him? Of course, we don't know. But, she sure wishes he had been wearing it. He was only 25. I don't mean to be a nag and I understand you'll make your own decisions. But, your life is priceless and irreplaceable. Take care, stay well, and good selling.
Right on! I do like 98% of the time
how tall are you dave?
6'5"
@@DaveBsellsChevy u chose the wrong career lol🏀
Go mske phone calls to create your own UPS
Phone calls are old school... Social media posts are and have been the way to build business for the last decade.
@@DaveBsellsChevy big mistake with phone calls. If you knew what to say on the phone, it would bring you an ENDLESS supply of people who WANT to do business with you. I know exactly what to say. It's your job to figure it out.
@@mattrobertson4885 tugboat vs lighthouse
Do Americans still buy Chevrolets?
Do you know the cars have seatbelts ? Really setting a BAD example by not buckling up .
Yea, when I make those quick runs to our lower lot or the gas station I tend to forget... The new 2021 Malibu will not go into gear until the seat belt is buckled, found out when trying to go to the gas station.
Imagine buying a Chevy over a reliable Toyota or Honda instead. 😂😂 people never learn.
Never. Ever. Buy. GM.
You better get right with God.
Is it possible to make possible 50 000 a year just by punching in and out?
as long as you sell some cars in between
It’s an suv
Is it hard being a car salesman?
I don't think it is.
Is it hard to sell your soul ?
stay in school kids
Have fun paying back your earned salary from commission sales.
Who the F buys 6 cars??
He means she has bought six cars since he started doing business with her. Not six cars that day.
hey look you can't just tease us with Sal then end the video like that!
Sal's picture I think is on his dealerships website
haha, he's still camera shy
You worry too much
First!
👍
Are you still WORKING As CAR SALEMAN ???
Yup, still here although there's not much selling going on due to the lack of inventory
Looks lonely
No guarantee you will make any money in this business
True, in sales you get out what you put in.
I would hate this job. Looks soulless.