Took me almost 3 god damn months to get my passport in 2021 because 3 (yes 3) Canadian bureaucrats made a mistake and didn't notify me about the mistake (I had to call them and find out). I primarily use my Mexican passport now because I never want to deal with that shit show again. Canadian passport is now my emergency secondary passport.
In Belgium we have something similar to RealMe, and it's called ItsMe. It works for any level of government, but also private organisations are allowed (and will) use it, e.g. banks, insurance companies, hospitals, etc. It's extremely convenient. Many other European countries have something similar. Germany and the UK are notorious exceptions.
Germany got electronic Identity card a decade ago but due media panic about "privacy concerns" nobody uses it. So sad. But this time it's not the Governments fail, but the people.
Their new passport system actually is better now. I got my passport within a week of getting it. They recently implemented their new system just 2 weeks ago and somehow was the first ones to try it.
I remember the last time I renewed my NZ Passport I did it all here on my laptop including the photo. The passport arrived in the mail within a week I think.
lucky!! My Canadian passport renewal took the process months for verification and stuff like that and then took another month for it to arrive in the mail.
It's worse than even this, Paige. I submitted a form to the government last year on one of those government sites. I got a confirmation letter later that my submission was received... but it *spelled my name wrong* - they are probably printing out the digital submissions and having employees retype them manually into some other legacy system.
I had a run-in with how poor the digital governance of Canada is during my trip to family in Canada last Christmas. I have an expired permanent resident card, as once upon a time I use to live in Canada, but it is now expired and has been for a while. I have flown to Canada before with being expired. I just flew with the tourist visa waiver program. But this Christmas, I show up to the check-in and my visa waiver was no longer valid. Not because it was over the date, but rather because I was still a resident of Canada, therefore I should not need the visa waiver, and should fly with my resident card. they had between my previous flight, and my flight for Christmas made an "or" to an "exclusive or" between resident and tourist visa. But because my resident card was expired I could not fly with that, and I wasn't allowed on the flight. They told me I had two choices, renew the resident card, or renounce my residency altogether. Now I couldn't renew it because that would 1) take time for a new card 2) I did not meet the requirements for the amount of time living in Canada for the past 5 years. So I went ahead to renounce it. I had to get photos taken by and signed by a studio, print out several forms, and mail it all to the embassy in Vienna, as they are the only Canadian embassy that deals with this stuff in Europe. I couldn't find if there was any way to do it digitally, my parents couldn't nor could my brother. But after 2 days, I found that there was a hyperlink in the middle of some random paragraph after the login portal that allowed me to do it all digitally. But if you just google and try to find it, there was no way you could find the digital form, all the government information sites will point you to the old fashion snail mail way of doing things. At one point of time, Canada was indeed the leader in digital governance, but that was nearly 20 years ago. They haven't kept up, and it is beginning to show. ps. I also remember having some issues with the gckey crap, for some reason I needed to ask for a new one each time or something...
You’re not alone, sameish thing happened to me and my brother flying in on a New Zealand passport. Something we only had to do because the government is useless at processing anything including passports. Absolutely ridiculous that you are “worse off” for having a close and legal relationship with Canada.
I have both plus UK. Canadian bureacracy is renowned as bad, 8x the population, multiple overlapping government agencies, and there are many more shady things going on here. Led to a greater backlog on processing passports and lack of id verification.
Everything I am thinking about but I can not manage to explain , you take the time to make a video about it's crazy. Thank you. I was having a bad day and struggling but your video cheered me up. It must really be hard for you to realise that the country you chose as your new home has broken political system and the worst banking ID in the western world and one of the worse banking systems as well. I try to tell my friends in Québec , Ontario and the rest of Canada that its broken but they think I have moved to Europe, its not because I am snob its because its not normal for a country to use fax's in 2022. Seriously Canada its really embarrassing ! ps good job Alberta on this front :)
Thanks. It’s not hard, most of life is about relationships with people and Canadians are my favourite people in the world. These videos probably resonate because they come from the same experience as you. I make these videos when there’s issues, like you said, that I’m having a hard time explaining to people. That’s when I realize, this is why something sucks, people haven’t figured out that there is even a problem.
Me too. Like, yeah sure, a video about government ID verification efficiency is weird, but where ekse am I going to find interesting content about that?
Ka pai Paige! Definitely will be sharing on LinkedIn and Toronto JavaScript Slack. Things like this is why I went back to school online at Massey U in NZ while in Toronto in 2019. It was easier, more efficient - even though I didn't have my adult "I'm a NZ citizen" paperwork at the time. (I had been on my mom's passport when we were in Wellington in primary school). I was able to get my "citizenship via descent" certificate (which is beautiful!), IRD number, and student funding in just a few months. I got a digital mailing address in Wellington (in my old neighbourhood no less). I already had done almost two semesters at Massey U before I would have even started at a uni in Canada. I don't have my passport yet, because the pandemic happened.
Great video buddy. It is a real eye opener. My brothers had to get fake tickets online just to renew their passports for travel in summer. If it wasn't for a kind Ukrainian-Canadian they would not have been able to visit our family overseas. From what I heard some poor people could not even go after the death of a loved one. I have been to third world countries where they can deliver a passport within six days.
Fantastic subject, I'd like your to give us an outline of what space- age amazing Estonia of all places, had done in this too. Also, where's the damn link to write my mp about this please? Fuck! Nice job again, Paige.
Does Canada also not accept any digital payment or direct debit? I just renewed my (American) passport and had to dig out my checkbook. It begins to feel like the government is just actively trying to dissuade you from using certain services by requiring a check.
You have to fill in a paper form with credit card details, which I somehow did wrong apparently. Just another reason online is faster, every couple of months I'll enter a card wrong, when online it's corrected immediately but if it happens on paper it's a real pain.
@@PaigeMTL I’m glad to have it all behind me now, but there was the week or so between “received” and the check clearing everyday I wonder if I filled in the check correctly down to the 32 cents. Curious that the federal government does accept online card payments AND PayPal for taxes.
In Canada you can fill out the form with your credit card info. Or send a postal money order with the application. I don't recall if personal checks are accepted. Or bank drafts for that matter...
Paige, the complete text to "Kittens and Gun Safety" Is: 1) Meow loudly at staff after loud noise has occurred until it is clear that staff has rendered itself non-operable 2) Groom intensely for a half hour 3) Consume former staff's eyeballs.
Video suggestion : Review The Cbc-Radio Canada funded language learning app, called "Mauril". Canadian Polyglot Steve Kaufman did a video prior to its release
SIN was never meant to identify all Canadian citizens or even all residents but all rather just all people doing work in Canada or for a Canadian company. That is completely different set of people. I mean I have an American SSN but certainly was never an American citizen or even a legal resident. Canadian Revenue Agency is kept in a intentional silo. Apparently you would prefer that the books that I reserve at my local library be searchable in the same database as my income tax records. New Zealand is more efficient because it was never a federation. There are no provinces or territories or inter-governmental relationships to complicate things. Canada has a complicated history and the current governments have to live with that.
I'm a big fan of my Belgian eID card. Can fill out and even digitally sign government or bank documents for all levels of government, the only downside is that it requires a card reader to use and most banks also have their readers to use with you bank card online.
itsme is another possibility for identification, but that's owned by Belgian Mobile ID, not a government entity, but owned by the major banks and telecom operators. I still like it, but that's a bit like Canada's solution SecureKey and VerifiedMe, and he didn't like very much. There's also a lot that still needs to be done in person 'for security reasons'. I can understand to some extent, but honestly, including waiting for an appointment, which in itself can take several weeks, it often takes a month or longer for a passport.
Clickbait title, but I'm not upset about it haha We have electronic ID in Iceland and it's super fast, takes seconds to log you in and is used by basically every institution in the country, whether private or public. It connects your identity to your SIM card and a personal PIN code you decide.
I think that is this “digital wallet” concept that I actually came across being trialed in Quebec and some other provinces. I seem to remember it was more like keeping the IDs on your phone so you don’t have to carry cards around. Not a login or authentication service. But it might get there some day, potentially an alternative route.
@@PaigeMTL Maybe. I don't know if people can trust a company like Apple, but I think something could definitely work on a single app of some sort rather than integration.
Canadian passport is far easier to apply for and renew though. Unlike every other country on earth Canada actually has something called passport offices throughout the country where you can get your passport same day. You can’t do that in Auckland or Christchurch I can tell you that!
The Canadian passport offices are all currently closed due to a strike and they were unable to do same day service prior to that due to mismanagement. It is not currently easier to apply or renew a passport in Canada in any sense even for edge cases who forget to renew their passport until the day before travelling.
you can do that in Belgium, too, but for a hefty fee. If a passport with the normal procedure (arrival at your local town hall should be within 1-2 weeks) costs 65, the expedited prcedure (1-3 days) costs 240 EUR, and the super-expedited procedure (same day, collection at the central passport office in Brussels) 300 EUR, with additional municipal taxes (passports are handled by the municipal governments, here, and each can levy a tax, e.g. my municipality has some of the highest, with a total cost of 110 for the normal procedure, and 285 for the expedited procedure).
Ugh god.. it makes me sick to my stomach hearing Alberta be praised for anything, but it's so characteristic of Canadian Texas to have its only achievement be, "We have a digital ID system. Our employers still require a SIN tho." Sure wish I didn't live here! That digital ID does nothing to make up for how terrible this province is.
Alberta shows up in a lot of my research doing well in comparison to others. Housing affordability and liquor sales are previous videos I remember them doing well in. I think it’s possible to not want to live somewhere but still tip the… cowboy hat… to the things they’ve managed to get right.
Took me almost 3 god damn months to get my passport in 2021 because 3 (yes 3) Canadian bureaucrats made a mistake and didn't notify me about the mistake (I had to call them and find out). I primarily use my Mexican passport now because I never want to deal with that shit show again. Canadian passport is now my emergency secondary passport.
In Belgium we have something similar to RealMe, and it's called ItsMe. It works for any level of government, but also private organisations are allowed (and will) use it, e.g. banks, insurance companies, hospitals, etc. It's extremely convenient. Many other European countries have something similar. Germany and the UK are notorious exceptions.
Germany got electronic Identity card a decade ago but due media panic about "privacy concerns" nobody uses it. So sad. But this time it's not the Governments fail, but the people.
Their new passport system actually is better now. I got my passport within a week of getting it. They recently implemented their new system just 2 weeks ago and somehow was the first ones to try it.
I remember the last time I renewed my NZ Passport I did it all here on my laptop including the photo. The passport arrived in the mail within a week I think.
lucky!! My Canadian passport renewal took the process months for verification and stuff like that and then took another month for it to arrive in the mail.
Your videos are just incredible! Greetings from Germany, another country with horrible digital identification services
It's worse than even this, Paige. I submitted a form to the government last year on one of those government sites. I got a confirmation letter later that my submission was received... but it *spelled my name wrong* - they are probably printing out the digital submissions and having employees retype them manually into some other legacy system.
I had a run-in with how poor the digital governance of Canada is during my trip to family in Canada last Christmas. I have an expired permanent resident card, as once upon a time I use to live in Canada, but it is now expired and has been for a while. I have flown to Canada before with being expired. I just flew with the tourist visa waiver program. But this Christmas, I show up to the check-in and my visa waiver was no longer valid. Not because it was over the date, but rather because I was still a resident of Canada, therefore I should not need the visa waiver, and should fly with my resident card. they had between my previous flight, and my flight for Christmas made an "or" to an "exclusive or" between resident and tourist visa. But because my resident card was expired I could not fly with that, and I wasn't allowed on the flight. They told me I had two choices, renew the resident card, or renounce my residency altogether. Now I couldn't renew it because that would 1) take time for a new card 2) I did not meet the requirements for the amount of time living in Canada for the past 5 years. So I went ahead to renounce it. I had to get photos taken by and signed by a studio, print out several forms, and mail it all to the embassy in Vienna, as they are the only Canadian embassy that deals with this stuff in Europe. I couldn't find if there was any way to do it digitally, my parents couldn't nor could my brother. But after 2 days, I found that there was a hyperlink in the middle of some random paragraph after the login portal that allowed me to do it all digitally. But if you just google and try to find it, there was no way you could find the digital form, all the government information sites will point you to the old fashion snail mail way of doing things.
At one point of time, Canada was indeed the leader in digital governance, but that was nearly 20 years ago. They haven't kept up, and it is beginning to show.
ps. I also remember having some issues with the gckey crap, for some reason I needed to ask for a new one each time or something...
You’re not alone, sameish thing happened to me and my brother flying in on a New Zealand passport. Something we only had to do because the government is useless at processing anything including passports. Absolutely ridiculous that you are “worse off” for having a close and legal relationship with Canada.
BC services card has improved significantly
I have both plus UK. Canadian bureacracy is renowned as bad, 8x the population, multiple overlapping government agencies, and there are many more shady things going on here. Led to a greater backlog on processing passports and lack of id verification.
Everything I am thinking about but I can not manage to explain , you take the time to make a video about it's crazy. Thank you. I was having a bad day and struggling but your video cheered me up. It must really be hard for you to realise that the country you chose as your new home has broken political system and the worst banking ID in the western world and one of the worse banking systems as well. I try to tell my friends in Québec , Ontario and the rest of Canada that its broken but they think I have moved to Europe, its not because I am snob its because its not normal for a country to use fax's in 2022. Seriously Canada its really embarrassing ! ps good job Alberta on this front :)
Thanks. It’s not hard, most of life is about relationships with people and Canadians are my favourite people in the world. These videos probably resonate because they come from the same experience as you. I make these videos when there’s issues, like you said, that I’m having a hard time explaining to people. That’s when I realize, this is why something sucks, people haven’t figured out that there is even a problem.
I love the topics you bring to light, Paige!
Me to :)
Me too. Like, yeah sure, a video about government ID verification efficiency is weird, but where ekse am I going to find interesting content about that?
Great video well done Canadian government should endorse Alberta approach identification
I still believe having multiple numbers is more secure, two level authentication
Ka pai Paige! Definitely will be sharing on LinkedIn and Toronto JavaScript Slack.
Things like this is why I went back to school online at Massey U in NZ while in Toronto in 2019. It was easier, more efficient - even though I didn't have my adult "I'm a NZ citizen" paperwork at the time. (I had been on my mom's passport when we were in Wellington in primary school). I was able to get my "citizenship via descent" certificate (which is beautiful!), IRD number, and student funding in just a few months. I got a digital mailing address in Wellington (in my old neighbourhood no less).
I already had done almost two semesters at Massey U before I would have even started at a uni in Canada. I don't have my passport yet, because the pandemic happened.
Great video buddy. It is a real eye opener. My brothers had to get fake tickets online just to renew their passports for travel in summer. If it wasn't for a kind Ukrainian-Canadian they would not have been able to visit our family overseas. From what I heard some poor people could not even go after the death of a loved one. I have been to third world countries where they can deliver a passport within six days.
Awesome video with great analysis. Just like all your other ones. Crazy that you only have 15K subscribers. Here’s one more 😊
I am very surprised my home province has the best digital government system. I would of never expected that
it's like winning gold at a high jump for five-year-olds
Fantastic subject, I'd like your to give us an outline of what space- age amazing Estonia of all places, had done in this too. Also, where's the damn link to write my mp about this please? Fuck! Nice job again, Paige.
Does Canada also not accept any digital payment or direct debit? I just renewed my (American) passport and had to dig out my checkbook. It begins to feel like the government is just actively trying to dissuade you from using certain services by requiring a check.
You have to fill in a paper form with credit card details, which I somehow did wrong apparently. Just another reason online is faster, every couple of months I'll enter a card wrong, when online it's corrected immediately but if it happens on paper it's a real pain.
@@PaigeMTL I’m glad to have it all behind me now, but there was the week or so between “received” and the check clearing everyday I wonder if I filled in the check correctly down to the 32 cents.
Curious that the federal government does accept online card payments AND PayPal for taxes.
In Canada you can fill out the form with your credit card info.
Or send a postal money order with the application. I don't recall if personal checks are accepted. Or bank drafts for that matter...
The right to forget your mothers maiden name isn't guaranteed in the Charter?? Maybe i should have read it before moving here.
It never occurred to me that "le numérique" does not have a perfect translation in English
Digital
I’m curious how long did it end up taking to get your Canadian passport compared to your New Zealand passport?
Still waiting, it took me a while to get the second photo back to them because it happened during the omnicron peak.
@@PaigeMTL how many months would that be, from submitting the second pic?
Thanks for pointing this out.
Next you should do a piece on how outdated the transit systems are 🤣🤣🤣
Paige, the complete text to "Kittens and Gun Safety" Is:
1) Meow loudly at staff after loud noise has occurred until it is clear that staff has rendered itself non-operable
2) Groom intensely for a half hour
3) Consume former staff's eyeballs.
Oh dear Manitoba, how embarrassing
Video suggestion : Review The Cbc-Radio Canada funded language learning app, called "Mauril". Canadian Polyglot Steve Kaufman did a video prior to its release
9:57 is poetry
SIN was never meant to identify all Canadian citizens or even all residents but all rather just all people doing work in Canada or for a Canadian company. That is completely different set of people. I mean I have an American SSN but certainly was never an American citizen or even a legal resident.
Canadian Revenue Agency is kept in a intentional silo. Apparently you would prefer that the books that I reserve at my local library be searchable in the same database as my income tax records.
New Zealand is more efficient because it was never a federation. There are no provinces or territories or inter-governmental relationships to complicate things. Canada has a complicated history and the current governments have to live with that.
Ce n'est pas comme ça que les systèmes d'authentification modernes fonctionnent, votre compréhension de cette question est dépassée
Great video! I just sent you an email, looking forward to your reply. Keep up this high quality content, very educative/entertaining.
Lol meanwhile in America I heard it takes 6-12 months. looool.
You mean north america eh?
To renew a passport?
I'm a big fan of my Belgian eID card. Can fill out and even digitally sign government or bank documents for all levels of government, the only downside is that it requires a card reader to use and most banks also have their readers to use with you bank card online.
itsme is another possibility for identification, but that's owned by Belgian Mobile ID, not a government entity, but owned by the major banks and telecom operators. I still like it, but that's a bit like Canada's solution SecureKey and VerifiedMe, and he didn't like very much.
There's also a lot that still needs to be done in person 'for security reasons'. I can understand to some extent, but honestly, including waiting for an appointment, which in itself can take several weeks, it often takes a month or longer for a passport.
Clickbait title, but I'm not upset about it haha
We have electronic ID in Iceland and it's super fast, takes seconds to log you in and is used by basically every institution in the country, whether private or public. It connects your identity to your SIM card and a personal PIN code you decide.
I heard some US states have partnered with Apple and other companies to create a "digital drivers license" a few months ago. Is that a good idea?
I think that is this “digital wallet” concept that I actually came across being trialed in Quebec and some other provinces.
I seem to remember it was more like keeping the IDs on your phone so you don’t have to carry cards around. Not a login or authentication service. But it might get there some day, potentially an alternative route.
@@PaigeMTL
Maybe. I don't know if people can trust a company like Apple, but I think something could definitely work on a single app of some sort rather than integration.
Where can I get that banking song? Asking for a friend.
It’s on the Banking video the musician is th-cam.com/channels/co9psmPfCl6RvMUMIKboYA.html
@@PaigeMTL mercy buckets good man!
If you ever want to see horrible online bureaucracy look at Germany
What do you think they tell people to write for their mother's maiden name if they have 2 dads?
Biological mother
Why doesn't every Canadian just get a RealMe account? Fuckin' sorted.
Canadian passport is far easier to apply for and renew though. Unlike every other country on earth Canada actually has something called passport offices throughout the country where you can get your passport same day. You can’t do that in Auckland or Christchurch I can tell you that!
The Canadian passport offices are all currently closed due to a strike and they were unable to do same day service prior to that due to mismanagement. It is not currently easier to apply or renew a passport in Canada in any sense even for edge cases who forget to renew their passport until the day before travelling.
you can do that in Belgium, too, but for a hefty fee. If a passport with the normal procedure (arrival at your local town hall should be within 1-2 weeks) costs 65, the expedited prcedure (1-3 days) costs 240 EUR, and the super-expedited procedure (same day, collection at the central passport office in Brussels) 300 EUR, with additional municipal taxes (passports are handled by the municipal governments, here, and each can levy a tax, e.g. my municipality has some of the highest, with a total cost of 110 for the normal procedure, and 285 for the expedited procedure).
Canada 🇨🇦 has improved significantly
Ugh god.. it makes me sick to my stomach hearing Alberta be praised for anything, but it's so characteristic of Canadian Texas to have its only achievement be, "We have a digital ID system. Our employers still require a SIN tho."
Sure wish I didn't live here! That digital ID does nothing to make up for how terrible this province is.
Alberta shows up in a lot of my research doing well in comparison to others. Housing affordability and liquor sales are previous videos I remember them doing well in. I think it’s possible to not want to live somewhere but still tip the… cowboy hat… to the things they’ve managed to get right.
@Ayakira
Self-defeatism is corrosive and damaging to one's sense of worth, identity, and values.
@Ayakira Strange that you're whining about the province but you're not leaving. Please, leave, everyone would be happier.
SIN Number. Social Insurance Number Number.
RBC Bank Royal Bank of Canada Bank
Holly Fk I’m going through the same shit at this very moment. It takes 6/8 weeks for a reply in Oz. Blockchain tech can help with this problem.