Hello! First of all thank you for this video! I was scheduled for an interview for naturalization this July 2023 and USCIS cancelled it due to unforeseen circumstances. They then gave me a new interview date but I had already scheduled a trip out of state for an important family matter that I couldn’t cancel. I called USCIS and told them about this and they opened and inquiry for me (I have the email confirmation). I never heard anything back after that so I called twice and they said I just have to wait for an update. My appointment lapsed and I got a notice saying I have to explained why I missed my interview. I then called saying I already made an inquiry and I have documented all the times I called and spoke to an agent for an update. The agent told me I did all the things I could do and that it is documented I opened an inquiry. I came across your video and I didn’t realize that I have to mail them a letter with the needed documents and my 30 days from my notice had already lapsed. Is it still worth it to send them a letter of explanation anyways? Sorry for the long comment. I hope you could send some hope my way. Just feeling anxious and defeated. Thank you again!
Hi, Faith, This sounds frustrating - but not unusual at all. We do recommend sending a letter to the USCIS office where you were scheduled to appear and address it to the Naturalization Unit Chief so that, hopefully, they can assist in getting you back onto the calendar. If we can assist any further, please don't hesitate to reach out.
Hi ma'am..I didn't miss my interview..i was there for my interview and someone there that was suppose to screen me told me some documents were needed..I left the premises and then I was sent a letter to explain why I didn't come..it's quite sad because I'm a little confused about what is going on..I've written the letter and sent but I don't know if I sent it to the right address
I-485 Citizen spouse, is medical RFE from lees summit different than RFE from local field office ? Which is better for us ? USCIS I-130 account is showing processing time of 6 months. Does that mean we ll get decision within 6 months ?
Hello, In this case, we would recommend sending a letter to the USCIS field office where your appointment is scheduled. Your letter should explain the circumstances and request a new appointment date. It would be a good idea to include a print-out of your travel itinerary or other evidence of your prior commitment. I hope that helps! Best of luck with your case.
Hi, can u please help me. i received the letter stated that i missed my appointment date. but i didn't get my appointment letter at first place. so don't know how to tell and what to write?
Thanks for your video I have a quick question. My mom (97 years old) has dementia and has been staying in bed since the beginning of 2022. She has no ability to walk and sit on the chair. Can she be considered to waive or exempt her biometric? How do I proceed to inform USCIS ASC. What form should I submit to USCIS ASC?
Hi, Julie, Yes, applicants over the age of 79 years are not required to submit biometrics. If she is scheduled for an appointment by mistake, you will find instructions on the back of the appointment notice for how to contact them. We would recommend submitting a copy of her photo ID with your response so that they are able to cancel her appointment. It would not be a bad idea to submit the same information to USCIS via the online portal so that you also have that record of notification. If we may be of further assistance, please don't hesitate to reach out.
Hi, Amy, In our experience, notices for rescheduled oath ceremonies are usually sent around 30 days after the missed ceremony. In a case like yours, I would ensure that the applicant had set up an online USCIS account and encourage them to check the status of the case through that portal. I would then begin sending inquiries if the ceremony is not rescheduled within two months, and after that time try to schedule an infopass appointment. I hope that helps!
Hello, what if my mother missed her biometric appointment bc she mixed up the dates with my father biometric appointment , but when we arrived to the office they still too her biometrics and I called and requested a reschedule for my mother and they said they would get back to me in 72 hours by email? What do you think I should do?
Hello, This kind of mix up is common. If the office already took your mom’s biometrics, there is no need to reschedule her appointment! Simply maintain the copy of the notification that has the stamp showing her biometrics are complete.
thank you so much . I just passed my n400 interview and waiting for letter of oath ceremony . But I am having a family emergency now and need to go back to my home country asap . Can I reschedule my oath ceremony ? And will I any bad consequences for rescheduling it?
Hi, Vivian, Applicants for naturalization can absolutely reschedule the oath ceremony. Until an applicant takes the oath and is given the certificate of naturalization, they remain a permanent resident and travel is permitted. Rescheduling the oath ceremony based on a need for emergency travel will not harm a naturalization case. Safe travels and best of luck with your case.
@@jenniferwalkergates5745 You are so helpful, Jennifer. I really appreciate it. My situation is kind of complicated. Shanghai is being locked down due to pandemic now. I plan to go back there around 1 month. But I am not sure if I can go back to US in time. Can I tell the USCIS officer this situation and ask them to delay my oath ceremony about 2 months from now on? what if USCIS reschedule the time when I am still stuck in Shanghai ? Can i reschedule it for the second time if this did happen in the future?
@@vivianjwang9792 Hi, Vivian, These are unprecedented times. While I cannot predict for sure what USCIS would do if a person had to reschedule their oath ceremony multiple times, my recommendation would nevertheless be to simply keep USCIS informed about the situation and request whatever you need. Given their extremely long processing times for so many cases, it seems they would be acting very hypocritically if they objected to a two-month delay for a naturalization applicant with an approved application and an emergency. If USCIS denied a case for one of my clients in this situation, and we could show that we had remained in good communication with them and made reasonable requests under the circumstances, I believe we would have a strong case for a federal appeal. I hope that helps!
My appointment was scheduled to be done on August 12. I did a change of address in June 23. Uscis sent the biometric appointment letter in July 17 to my old address. However I got the I-693 deficiency notice at my new address. What do I do since it’s been more than a month?
In our experience, if you don’t have time to get your medical exam done before your interview, USCIS will allow you 30 days or so after the appointment to complete it.
I have a friend he changed address then USCIS have sent him a letter,he didn't know that,it was un asylum case,now he married he sent his documents to the USCIS,after he received a letter said he already on deportation cause he did not come to appointment a year ago,so now he is on deportation,what he can do in that case
I missed my oath taking ceremony. I got the letter late from the mail. It was so stressful! My oath taking was supposed to be last May 26th and i got the letter May 26th! 😢 Now, my case status has been updated saying that i failed to appear for this ceremony and I will be notified for the date time and place of my rescheduled oath. Do i have to write them a letter stating the reason why i did not get to attend the ceremony? I honestly dont know what next step i should do. I hope you can give me some advice. Thank you very much!
Hi, Lala, So sorry that this happened! The good news is that you should be automatically rescheduled for a new oath ceremony, which should arrive to you shortly. If you do not receive that in the next two or three weeks, we would recommend calling the USCIS call center to let them know what happened and ask for a status update on the rescheduled oath ceremony.
Hello! Unfortunately, it is still not possible to reschedule appointments on the website. If you have already missed your appointment, you need to call the National Customer Service Center and request the reschedule. If you know ahead of time that you need to reschedule, you can do so by sending a letter to the field office where your interview is scheduled. We recommend keeping careful records of all of these communications. Best of luck and please reach out if you need additional assistance.
@@jlw.immigrationlaw Thankyou for your help. I was able to reschedule my appointment on website. I have the emails of interacting and explaining the situation with them. Would that be enough record to show!?
Great job getting it re-scheduled! In our experience, once the appointment is successfully rescheduled, there is no further inquiry about the reason for the rescheduling. We recommend keeping your documentation and taking it to the appointment, but in our experience, it is not likely that the officer will request it or ask further questions about the reason for rescheduling. Let us know how it goes!@@prabhsingh9119
Hello, Museme, It is possible to request a rescheduled oath ceremony. The notice of oath ceremony contains instructions about how to do that. It is important to always maintain a scan or copy of all correspondence with USCIS so that if delays or complications arise, you have clear evidence on hand of your communications with them. If we can help further, don’t hesitate to reach out.
Hello, If the “Failure to appear” letter is a denial of the application, then there are typically a few options. One is to submit a Form I-290B motion to reopen the case, along with evidence that the appointment notice was not delivered to you. Another is to re-file the N-400 application (we recommend using an online USCIS account to get electronic delivery of notices and other important information about your case during the process). A third option may be to hire an immigration lawyer who might be able to convince USCIS to reopen your case without Form I-290B and the accompanying fee. I hope that helps, though I recognize that all of these options are expensive, and it’s very frustrating to face this situation.
Hello, We would recommend contacting USCIS immediately at their National Customer Service Center number 1-800-375-5283. They may ask you to submit a written request for a new oath ceremony. Depending on the reason you did not get the notice, you may need to ensure that USCIS has your correct mailing address and/or use an alternate safe mailing address where they can send a new notice. Feel free to contact us if we can assist you further. Best of luck!
Hello, The most important moment in the naturalization process is the oath ceremony - it is where an applicant actually finally becomes a citizen. These days, most oath ceremonies are closed to family members anyway because of the pandemic. So long as your wife is able to attend her oath ceremony, there should not be a problem. If she needs to reschedule her oath ceremony, instructions for doing so can be found on the oath ceremony notice.
I filed for reinstatement, my appointment was scheduled for 06/07/22 (7th june 2022.) Because I'm new to USA I thought this is 07/06/22 (6th July 2022) now I'm scared my case will be closed. I don't know what to do. I hope my file doesn't get denied.
Hello, I recommend sending a letter to the field office address listed on the appointment notice, informing them what happened and requesting a new appointment ASAP. I also think it would be a good idea to contact the Customer Service number at 800-375-5283 and follow the prompts for “Infopass.” That should help you get a human being on the phone, to whom you can explain the situation and request a rescheduled appointment.
I'm applying for a Canadian tourist visa here in US. But along the way, I missed my biometrics schedule supposedly last August 30,2021 in USCIS ASC New Orleans due to hazardous Hurricane Ida and even the office are affected and still closed until further notice. I tried to call on their hotline number and a virtual operator answer my call and told me that they will automatically schedule it for 60 days? What if I walk in to other uscis to take my biometrics? Or what if, I apply again for another schedule in other USCIS office like Jackson Mississippi or Houston? pls. help. Thanks.
I missed my biometric notice due to the post office they weren’t unable to delivered my notice I called the Uscis for reschedule they said that they will contact me in 30 days for reschedule and they told me that my cas it’s still pending. What can o do from now?
Hello. Unfortunately, you must call them again and ask about the status of your rescheduled appointment. If it remains pending, you may be able to ask for a general timeframe in which to expect a new appointment.
I am in the same boat however I was told through the USCIS automated phone system since I have not rescheduled before it will be automatically rescheduled within 60 days. I am now monitoring my case closely online to see if they will send me a new appointment.
@@nguyenanh8388 oh wow,happy for you,I am still waiting for my biometrics appointment, I missed the first one, and hopefully I get a new data. I called an they asked me to wait for 60 days, how did you get your appointment notice ?
@@dr.1956 u have to call a real agent, they not gonna auto reschedule again for u cause they don’t know who u ar, so when u call them just said info pass then they will transfer to real agent,u have to tell them what the reason u miss it then they will schedule u again with in 30 days.
I missed my Biometrics Appointment for my APPLICATION TO EXTEND/CHANGE NONIMMIGRANT STATUS, for 10/26/2021, because i just saw it in my documents section in my USCIS account. I still don't have anything delivered in my mail box. So should i request rescheduling? And if so, what reason should i give them when i call? Please advise
this happened with me too, I called the uscis and they gave me a service token number and said they will call back for verification, I am still waiting
They sent me an email on 09/24/2021 to check my online account, where it was updated that a biometrics appt has been scheduled for me & if I do not receive the notice by 10/24/2021 I must click on a link to get a copy of the same. The wordings were such that I expected to receive it by post. Also I was checking my online inbox. As I did not receive it, on 10/24/2021 when I clicked the link the message I got was "Invalid receipt no" I sent a message through my online account to USCIS only to be advised that I missed my appt on 10/19/2021. It was only then that I saw that the biometrics notice was available under "documents" USCIS automated response was another notice will be generated in 60 days. Is this accurate and latest information?
Hello, We recommend reaching out to them as soon as possible to request the rescheduled appointment. If you did not receive a copy of the notification in your U.S. mail, that would be a valid reason to request rescheduling the appointment.
Hello, the same thing happened to me as well. What I did was call the USCIS number and explain to them what had happened. The agent put in an inquiry for me so that an immigration officer would call me within 30 days to reschedule my appointment. I received a call back after 25 days and the officer rescheduled my appointment. To talk to a live agent thru the number, say "info pass" to the talking bot.
I missed my Biometrics Appointment for my green card renewal which was scheduled on September 2nd, 2021, because (USPS) delivered it 2 weeks after my scheduled appointment. I called the USCIS Contact Center and got only automatic responses with the Information the Biometrics Appointment will be rescheduled automatically within 60 days.
Hi, Asieh, If you have documentation that your reschedule request was granted, that is going to have more credibility than the online case status. That status is often incorrect or outdated, so I would not worry too much about that.
Thank you for such great and detailed tips! Unfortunately, I came across your video because we did indeed miss our interview. The post office mishandled our notice so we weren't even aware of any interview until we received the denial notice (due to abandonment) a week later. Is it really a lost cause? Or can we still try to send them a request for re-schedule letter? Thank you in advance for your help!
Hi, Glory, I’m so sorry you’re dealing with this! It is definitely not a lost cause. I would try all forms of communication at this point because USCIS right now doesn’t have a very good streamlined process for communicating with them - send a letter explaining what happened and requesting reopening of your case, call the National Customer Service Center at 800-375-5283 and see if they can help, AND submit an online inquiry if you can. If all else fails, you can submit Form I-290B Motion to Reopen and Reconsider - it has a fee but it would cost less than re-filing your case. You need to file the Form I-290B within 33 days of the date on your denial letter.
@@jenniferwalkergates5745 Hi. I actually ran to the same exact issue as well. but I just don't know where to mail this letter. is there a specific address I'm supposed to be sending this to? I'm extremely lost and I really need help please reply to me if you see this. because I can not find a single thing about the mailing address online
@@jenniferwalkergates5745 Tried them all except we opted not to file a Motion to re-open since it feels like a gamble. Unfortunately, we had to make peace that all had lost. Will re-file, but I do want to thank you for your time and kind spirit!
@@ellisafa9766 since we eventually received the interview notice, there's an address on the bottom where we were supposed to have the interview at. That's where I sent my letter to (with floor, room # and all). Hope you have better luck but don't hold your breath.
Hello Ma'am, I missed my interview two times, since I went to Afghanistan, last April, the Gov. collapsed and unfortunately I stuck there almost a year, now USCIS closed the Form N-400 and wanted me to write them a written letter that they reopen my case, do I need to go to a lawyer or I should simply write a letter and explain what happened? I appreciate your help.
Hello, AJ, Oh my goodness, I’m sorry you’re having to deal with this on top of everything else you’ve been through. In a case like this, I would recommend hiring a lawyer to help you. However, if you decide to try managing the situation on your own, please make sure to save copies of everything you send to USCIS in case a lawyer needs to step in later to assist. We at WGV would be happy to assist if you decide you would like help!
Thank you so much for the valuable information that you have shared with everyone. It's pretty informative and covered the entire key point.
Thank you, USCIS actually sent me A LETTER extending to schedule my appointment for one year because I missed my first interview appointment.
Hi, MeTime,
Excellent! Was this for a naturalization interview that was missed? Or an adjustment of status?
Hello! First of all thank you for this video! I was scheduled for an interview for naturalization this July 2023 and USCIS cancelled it due to unforeseen circumstances. They then gave me a new interview date but I had already scheduled a trip out of state for an important family matter that I couldn’t cancel. I called USCIS and told them about this and they opened and inquiry for me (I have the email confirmation). I never heard anything back after that so I called twice and they said I just have to wait for an update. My appointment lapsed and I got a notice saying I have to explained why I missed my interview. I then called saying I already made an inquiry and I have documented all the times I called and spoke to an agent for an update. The agent told me I did all the things I could do and that it
is documented I opened an inquiry. I came across your video and I didn’t realize that I have to mail them a letter with the needed documents and my 30 days from my notice had already lapsed. Is it still worth it to send them a letter of explanation anyways? Sorry for the long comment. I hope you could send some hope my way. Just feeling anxious and defeated. Thank you again!
Hi, Faith,
This sounds frustrating - but not unusual at all. We do recommend sending a letter to the USCIS office where you were scheduled to appear and address it to the Naturalization Unit Chief so that, hopefully, they can assist in getting you back onto the calendar. If we can assist any further, please don't hesitate to reach out.
@@jlw.immigrationlaw Hi! Thank you for reaching out. I will definitely send them a letter. Thank you so much!
I have missed my biometrics and I called USCIS two time and USCIS has no clear response on rescheduling the appointment.
hello, did they reschedule your appointment?
Hi ma'am..I didn't miss my interview..i was there for my interview and someone there that was suppose to screen me told me some documents were needed..I left the premises and then I was sent a letter to explain why I didn't come..it's quite sad because I'm a little confused about what is going on..I've written the letter and sent but I don't know if I sent it to the right address
I-485 Citizen spouse, is medical RFE from lees summit different than RFE from local field office ? Which is better for us ?
USCIS I-130 account is showing processing time of 6 months. Does that mean we ll get decision within 6 months ?
Can you tell me how to reschedule interview prior to date of interview? How I can explain to them if I have a pre planned travel plan
Hello,
In this case, we would recommend sending a letter to the USCIS field office where your appointment is scheduled. Your letter should explain the circumstances and request a new appointment date. It would be a good idea to include a print-out of your travel itinerary or other evidence of your prior commitment. I hope that helps! Best of luck with your case.
Hi, can u please help me. i received the letter stated that i missed my appointment date. but i didn't get my appointment letter at first place. so don't know how to tell and what to write?
Thanks for your video I have a quick question. My mom (97 years old) has dementia and has been staying in bed since the beginning of 2022. She has no ability to walk and sit on the chair. Can she be considered to waive or exempt her biometric? How do I proceed to inform USCIS ASC. What form should I submit to USCIS ASC?
Hi, Julie,
Yes, applicants over the age of 79 years are not required to submit biometrics. If she is scheduled for an appointment by mistake, you will find instructions on the back of the appointment notice for how to contact them. We would recommend submitting a copy of her photo ID with your response so that they are able to cancel her appointment. It would not be a bad idea to submit the same information to USCIS via the online portal so that you also have that record of notification. If we may be of further assistance, please don't hesitate to reach out.
I miss my oath ceremony in April due to mail been delayed. How long do I have to wait for a new oath ceremony they inform me they put me in queue?
Hi, Amy,
In our experience, notices for rescheduled oath ceremonies are usually sent around 30 days after the missed ceremony. In a case like yours, I would ensure that the applicant had set up an online USCIS account and encourage them to check the status of the case through that portal. I would then begin sending inquiries if the ceremony is not rescheduled within two months, and after that time try to schedule an infopass appointment. I hope that helps!
Hello, what if my mother missed her biometric appointment bc she mixed up the dates with my father biometric appointment , but when we arrived to the office they still too her biometrics and I called and requested a reschedule for my mother and they said they would get back to me in 72 hours by email? What do you think I should do?
Hello,
This kind of mix up is common. If the office already took your mom’s biometrics, there is no need to reschedule her appointment! Simply maintain the copy of the notification that has the stamp showing her biometrics are complete.
thank you so much . I just passed my n400 interview and waiting for letter of oath ceremony . But I am having a family emergency now and need to go back to my home country asap . Can I reschedule my oath ceremony ? And will I any bad consequences for rescheduling it?
Hi, Vivian,
Applicants for naturalization can absolutely reschedule the oath ceremony. Until an applicant takes the oath and is given the certificate of naturalization, they remain a permanent resident and travel is permitted. Rescheduling the oath ceremony based on a need for emergency travel will not harm a naturalization case. Safe travels and best of luck with your case.
@@jenniferwalkergates5745 You are so helpful, Jennifer. I really appreciate it. My situation is kind of complicated. Shanghai is being locked down due to pandemic now. I plan to go back there around 1 month. But I am not sure if I can go back to US in time. Can I tell the USCIS officer this situation and ask them to delay my oath ceremony about 2 months from now on? what if USCIS reschedule the time when I am still stuck in Shanghai ? Can i reschedule it for the second time if this did happen in the future?
@@vivianjwang9792 Hi, Vivian,
These are unprecedented times. While I cannot predict for sure what USCIS would do if a person had to reschedule their oath ceremony multiple times, my recommendation would nevertheless be to simply keep USCIS informed about the situation and request whatever you need. Given their extremely long processing times for so many cases, it seems they would be acting very hypocritically if they objected to a two-month delay for a naturalization applicant with an approved application and an emergency. If USCIS denied a case for one of my clients in this situation, and we could show that we had remained in good communication with them and made reasonable requests under the circumstances, I believe we would have a strong case for a federal appeal. I hope that helps!
@@jenniferwalkergates5745 Yes, I really appreciate your help. Maybe I will ask for your help in the future. Keep in touch!
Im still waiting on my Oath ceremony to be rescheduled, how long does it take?
My appointment was scheduled to be done on August 12. I did a change of address in June 23. Uscis sent the biometric appointment letter in July 17 to my old address. However I got the I-693 deficiency notice at my new address. What do I do since it’s been more than a month?
In our experience, if you don’t have time to get your medical exam done before your interview, USCIS will allow you 30 days or so after the appointment to complete it.
Let me know if you got help am in the same situation 😉
I have a friend he changed address then USCIS have sent him a letter,he didn't know that,it was un asylum case,now he married he sent his documents to the USCIS,after he received a letter said he already on deportation cause he did not come to appointment a year ago,so now he is on deportation,what he can do in that case
I missed my oath taking ceremony. I got the letter late from the mail. It was so stressful! My oath taking was supposed to be last May 26th and i got the letter May 26th! 😢 Now, my case status has been updated saying that i failed to appear for this ceremony and I will be notified for the date time and place of my rescheduled oath. Do i have to write them a letter stating the reason why i did not get to attend the ceremony? I honestly dont know what next step i should do. I hope you can give me some advice. Thank you very much!
Hi, Lala,
So sorry that this happened! The good news is that you should be automatically rescheduled for a new oath ceremony, which should arrive to you shortly. If you do not receive that in the next two or three weeks, we would recommend calling the USCIS call center to let them know what happened and ask for a status update on the rescheduled oath ceremony.
Hi , can we reschedule our appointment on their website? show up in interview and explain them the situation?
Hello!
Unfortunately, it is still not possible to reschedule appointments on the website. If you have already missed your appointment, you need to call the National Customer Service Center and request the reschedule. If you know ahead of time that you need to reschedule, you can do so by sending a letter to the field office where your interview is scheduled. We recommend keeping careful records of all of these communications.
Best of luck and please reach out if you need additional assistance.
@@jlw.immigrationlaw Thankyou for your help.
I was able to reschedule my appointment on website. I have the emails of interacting and explaining the situation with them. Would that be enough record to show!?
Great job getting it re-scheduled! In our experience, once the appointment is successfully rescheduled, there is no further inquiry about the reason for the rescheduling. We recommend keeping your documentation and taking it to the appointment, but in our experience, it is not likely that the officer will request it or ask further questions about the reason for rescheduling. Let us know how it goes!@@prabhsingh9119
is possible for them to reschedule oath ceremony??
Hello, Museme,
It is possible to request a rescheduled oath ceremony. The notice of oath ceremony contains instructions about how to do that. It is important to always maintain a scan or copy of all correspondence with USCIS so that if delays or complications arise, you have clear evidence on hand of your communications with them. If we can help further, don’t hesitate to reach out.
About the affidavit support form do they look at the length that you had your job for
I have missed my naturalization interview because didn’t receive any letter from uscis until the “failure appear” letter come. What should I do?
Hello,
If the “Failure to appear” letter is a denial of the application, then there are typically a few options. One is to submit a Form I-290B motion to reopen the case, along with evidence that the appointment notice was not delivered to you. Another is to re-file the N-400 application (we recommend using an online USCIS account to get electronic delivery of notices and other important information about your case during the process). A third option may be to hire an immigration lawyer who might be able to convince USCIS to reopen your case without Form I-290B and the accompanying fee. I hope that helps, though I recognize that all of these options are expensive, and it’s very frustrating to face this situation.
What about if you miss your oath ceremony ? I got the notice too late
Hello,
We would recommend contacting USCIS immediately at their National Customer Service Center number 1-800-375-5283. They may ask you to submit a written request for a new oath ceremony. Depending on the reason you did not get the notice, you may need to ensure that USCIS has your correct mailing address and/or use an alternate safe mailing address where they can send a new notice. Feel free to contact us if we can assist you further. Best of luck!
I am writing these comments from Virginia. My wife's oath date is out. I can't see what I should do because of my busy schedule.
Hello,
The most important moment in the naturalization process is the oath ceremony - it is where an applicant actually finally becomes a citizen. These days, most oath ceremonies are closed to family members anyway because of the pandemic. So long as your wife is able to attend her oath ceremony, there should not be a problem. If she needs to reschedule her oath ceremony, instructions for doing so can be found on the oath ceremony notice.
I filed for reinstatement, my appointment was scheduled for 06/07/22 (7th june 2022.) Because I'm new to USA I thought this is 07/06/22 (6th July 2022) now I'm scared my case will be closed. I don't know what to do. I hope my file doesn't get denied.
Hello,
I recommend sending a letter to the field office address listed on the appointment notice, informing them what happened and requesting a new appointment ASAP. I also think it would be a good idea to contact the Customer Service number at 800-375-5283 and follow the prompts for “Infopass.” That should help you get a human being on the phone, to whom you can explain the situation and request a rescheduled appointment.
I'm applying for a Canadian tourist visa here in US. But along the way, I missed my biometrics schedule supposedly last August 30,2021 in USCIS ASC New Orleans due to hazardous Hurricane Ida and even the office are affected and still closed until further notice. I tried to call on their hotline number and a virtual operator answer my call and told me that they will automatically schedule it for 60 days? What if I walk in to other uscis to take my biometrics? Or what if, I apply again for another schedule in other USCIS office like Jackson Mississippi or Houston? pls. help. Thanks.
IN MY OWN CASE I MISSED THE APPOINTMENT NOTICE, POST OFFICE RETURNED LETTER BACK TO USCIS
Hi, Ladi, I hope you were able to get your appointment rescheduled!
Me too, what did you do to reschedule again?
I missed my biometric notice due to the post office they weren’t unable to delivered my notice I called the Uscis for reschedule they said that they will contact me in 30 days for reschedule and they told me that my cas it’s still pending. What can o do from now?
Hello. Unfortunately, you must call them again and ask about the status of your rescheduled appointment. If it remains pending, you may be able to ask for a general timeframe in which to expect a new appointment.
I am in the same boat however I was told through the USCIS automated phone system since I have not rescheduled before it will be automatically rescheduled within 60 days. I am now monitoring my case closely online to see if they will send me a new appointment.
In my situation, I already call USCIS and they tell me to wait 30 days to receive a call back from them but i am scare that they not gonna call back😭
Did you get a reschedule appointment or the application was canceled
@@dr.1956 I already have appointment for interview
@@nguyenanh8388 oh wow,happy for you,I am still waiting for my biometrics appointment, I missed the first one, and hopefully I get a new data. I called an they asked me to wait for 60 days, how did you get your appointment notice ?
@@dr.1956 u have to call a real agent, they not gonna auto reschedule again for u cause they don’t know who u ar, so when u call them just said info pass then they will transfer to real agent,u have to tell them what the reason u miss it then they will schedule u again with in 30 days.
@@nguyenanh8388 exactly my thought, thank you very much
I missed my Biometrics Appointment for my APPLICATION TO EXTEND/CHANGE NONIMMIGRANT STATUS, for 10/26/2021, because i just saw it in my documents section in my USCIS account. I still don't have anything delivered in my mail box. So should i request rescheduling? And if so, what reason should i give them when i call? Please advise
this happened with me too, I called the uscis and they gave me a service token number and said they will call back for verification, I am still waiting
They sent me an email on 09/24/2021 to check my online account, where it was updated that a biometrics appt has been scheduled for me & if I do not receive the notice by 10/24/2021 I must click on a link to get a copy of the same. The wordings were such that I expected to receive it by post. Also I was checking my online inbox. As I did not receive it, on 10/24/2021 when I clicked the link the message I got was "Invalid receipt no" I sent a message through my online account to USCIS only to be advised that I missed my appt on 10/19/2021. It was only then that I saw that the biometrics notice was available under "documents" USCIS automated response was another notice will be generated in 60 days. Is this accurate and latest information?
Hello,
We recommend reaching out to them as soon as possible to request the rescheduled appointment. If you did not receive a copy of the notification in your U.S. mail, that would be a valid reason to request rescheduling the appointment.
Hello, the same thing happened to me as well. What I did was call the USCIS number and explain to them what had happened. The agent put in an inquiry for me so that an immigration officer would call me within 30 days to reschedule my appointment. I received a call back after 25 days and the officer rescheduled my appointment. To talk to a live agent thru the number, say "info pass" to the talking bot.
@@pc1058 Thank you for sharing!
I missed my Biometrics Appointment for my green card renewal which was scheduled on September 2nd, 2021, because (USPS) delivered it 2 weeks after my scheduled appointment. I called the USCIS Contact Center and got only automatic responses with the Information the Biometrics Appointment will be rescheduled automatically within 60 days.
But how do they know which appointment... because of the phone number you are calling? because they don't ask the case number or anything.
Make sure you say "infopass" when the bot asks you what she can help you with. That will transfer you to a live agent.
I rescheduled my appointment and USCIS approved it. However, it shows my case status, I miss my appointment. What should I do?
Hi, Asieh,
If you have documentation that your reschedule request was granted, that is going to have more credibility than the online case status. That status is often incorrect or outdated, so I would not worry too much about that.
Leave it to me to miss my appointment bc I got the dates wrong. I am going insane
Cam you tell me what happened after
Did you get the interview rescheduled, and how soon after I'm scared
Thank you for such great and detailed tips! Unfortunately, I came across your video because we did indeed miss our interview. The post office mishandled our notice so we weren't even aware of any interview until we received the denial notice (due to abandonment) a week later. Is it really a lost cause? Or can we still try to send them a request for re-schedule letter? Thank you in advance for your help!
Hi, Glory,
I’m so sorry you’re dealing with this! It is definitely not a lost cause. I would try all forms of communication at this point because USCIS right now doesn’t have a very good streamlined process for communicating with them - send a letter explaining what happened and requesting reopening of your case, call the National Customer Service Center at 800-375-5283 and see if they can help, AND submit an online inquiry if you can. If all else fails, you can submit Form I-290B Motion to Reopen and Reconsider - it has a fee but it would cost less than re-filing your case. You need to file the Form I-290B within 33 days of the date on your denial letter.
@@jenniferwalkergates5745 Hi. I actually ran to the same exact issue as well. but I just don't know where to mail this letter. is there a specific address I'm supposed to be sending this to? I'm extremely lost and I really need help please reply to me if you see this. because I can not find a single thing about the mailing address online
@@jenniferwalkergates5745 Tried them all except we opted not to file a Motion to re-open since it feels like a gamble. Unfortunately, we had to make peace that all had lost. Will re-file, but I do want to thank you for your time and kind spirit!
@@ellisafa9766 since we eventually received the interview notice, there's an address on the bottom where we were supposed to have the interview at. That's where I sent my letter to (with floor, room # and all). Hope you have better luck but don't hold your breath.
@@ellisafa9766do you know where to send mail
Hello Ma'am, I missed my interview two times, since I went to Afghanistan, last April, the Gov. collapsed and unfortunately I stuck there almost a year, now USCIS closed the Form N-400 and wanted me to write them a written letter that they reopen my case, do I need to go to a lawyer or I should simply write a letter and explain what happened? I appreciate your help.
Hello, AJ,
Oh my goodness, I’m sorry you’re having to deal with this on top of everything else you’ve been through. In a case like this, I would recommend hiring a lawyer to help you. However, if you decide to try managing the situation on your own, please make sure to save copies of everything you send to USCIS in case a lawyer needs to step in later to assist. We at WGV would be happy to assist if you decide you would like help!