The video is showing how to reset the robot. Hold the power button + push the "detector bar" to the left (it mean that you have to touch the right side of the bar). Then go to your neato app and add a new robot as the first time you did when you bought it. My robot had a red light blinking and this technic works for me. Good luck everyone ! ✌🏽
What does your Botvac Connected app show the battery status as? My D7 just came back from Neato as a replacement for RMA of another D7 and this replacement hasn't charged successfully yet. It first didn't have an estimate for charge time. Now in the app it says 2.5 hours remaining. I'll be contacting Neato today if charging continues to fail.
Here is a tip: It is too close to 0% and needs at least an hour to be fully charged. Also, when it is yellow, you can do a mid-cleaning, but not at red.
If the battery did not resolve the issue then there are two other things that could be causing the issue. One being the pcb board, the other being the ribbon cable internally that needs to be reseated. You could also try a factory reset as sometimes that will resolve any issues relating to a communication issue with the battery pcb itself.
The video is showing how to reset the robot. Hold the power button + push the "detector bar" to the left (it mean that you have to touch the right side of the bar). Then go to your neato app and add a new robot as the first time you did when you bought it. My robot had a red light blinking and this technic works for me.
Good luck everyone ! ✌🏽
Ho sostituito la batteria con una nuova,ma il problema persiste,devo cambiare anche la base di ricarica ?
I have same Damn problem. Never had issue with the older models... please let me know if ya find a fix or it’s $600 down the drain
Brilliant, thanks thought the unit had totally died!
What does your Botvac Connected app show the battery status as? My D7 just came back from Neato as a replacement for RMA of another D7 and this replacement hasn't charged successfully yet. It first didn't have an estimate for charge time. Now in the app it says 2.5 hours remaining. I'll be contacting Neato today if charging continues to fail.
Here is a tip: It is too close to 0% and needs at least an hour to be fully charged. Also, when it is yellow, you can do a mid-cleaning, but not at red.
The red blinking battery means that the robots battery is too low to start and it IS charging
I have the same problem. Did You find the Solution? Thanks
Did you ever find a fix for this issue?
Same problem and a new battery did not fix the problem. So it seems I have a piece of junk now.
What is the solution
Hi
I have same probleme….anybody was solve the probleme?
Your battery needs replacing
I can confirm it is not the battery, just wasted $50+ on a new battery, replaced it and got the exact same issue
Did you guys end up with a solution? I’m having the same problems,
If the battery did not resolve the issue then there are two other things that could be causing the issue. One being the pcb board, the other being the ribbon cable internally that needs to be reseated. You could also try a factory reset as sometimes that will resolve any issues relating to a communication issue with the battery pcb itself.
Where is the ribbon cable. You mean batter connection ? Or do I need to take it all apart
Issue with mine was a dead charging base. Look into replacing to see if that helps.