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ServiceNow's CSDM explained in 10 minutes
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- เผยแพร่เมื่อ 15 ส.ค. 2024
- Join us to learn about the core concepts of the CSDM and how it affects your journey to Service Management greatness!
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00:00 Introduction
01:22 Topics
01:27 Why care about CSDM?
03:09 What is a service?
05:01 CSDM fundamentals
10:37 Outro
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Never expected that one day, some Bosnians in the mountains will explain CSDM to me. Thank you very much 😀
Wow, thank you. I have watched so many videos on CSDM that never explain what the hell it is. This was to the point and explained perfectly. Bonus, I love how you guys are outside! Cheers
Well done Gentlemen. Simple yet succinct explanation!
This was fantastic, so well explained. Diagrams were excellent.
Great Video, greetings to the whole Team!
Excellent video. I will definitely point this one out to customers as a great primer to understand.
Great job in breaking down CSDM in 10 minutes. Not a simple task!
Great video. Michelle is excellent and worked with him previously. Very knowledgable.
Excellent and simple definition for CSDM
Thanks for sharing. Well explained in a short time. It's a challenge.
The video really helped me to understand the CSDM. Thanks a lot :)
very well explained. Great job team
As always - awesome work!
As always .. good clarity in concepts with visuals. 👍 Keep rocking guys 🎉
Excellent content, congrats!
Great content. Thanks!
Thank you for this amazing video
Great examples. On the slide "A Simplified Overview" of Confluence wiki, which table classes would you use for Service and Application Service?
Hi, you can find the CSDM to CMDB mapping right here:
docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/csdm-implementation/concept/csdm-to-cmdb-mapping.html
Je pars à Lacanau? Ah bon
Oui, c’est chouette là-bas! ☺️
CSDM isn’t entirely prescriptive, it’s based on the customer needs and requirements. But good quick intro guys🚀