Using Zoom Virtual Agent to Automate, Deflect & Assist Email Contact

This demo centres on a typical eCommerce website email/webform customer support journey, and shows how Zoom Virtual Agent's flexible hand-off options makes it perfect for leveraging AI & automation in these notoriously difficult to automate contact channels.
Demo built and recorded by Acceleraate - a boutique digital CX specialist, based in the UK - and the world's first Zoom CX Competency Partner. To find out more about Acceleraate and Zoom CX, please visit our website at www.acceleraate.com