If your Cat Mate or Dog Mate pump stops working then try this fix first before forking out for a new one. 😃🐈🐈⬛ This is the Cat Mate Water fountain shown in the video: geni.us/YsoG If you do still need to replace the pump you can find it here: geni.us/bwMPi You can buy replacement filters for it here: geni.us/d1hok
was only having trouble getting the top of it off nobody else seemed to have issue, for anyone stuck, put something sharp like tweezers/knife into the right side of the hole on the face where it says pet mate so it prys up easily
Thank you for the video. I had a vague recollection of the inner part needing cleaned but couldn't find my instruction guide. Your video showed exactly what I needed!
Thank you so very very much! I've been washing the fountains and replacing the filters but the water was dirty. Now I can clean the pumps. That's so fantastic!
You are incredible!! When I plugged it in and my pump didn't work, my cat looked at me with such distress!! Now it runs better than it has in weeks and he is lapping away. Thank you so much for this video!
You are amazing!! Just ordered a new cat mate on Chewy but then I saw your video and I did exactly what you did and it works. Imp so happy and my furbabies are too. Thank you.
This unit can be run without filters if you are willing to be scrupulous about the cleaning. I have used it without a filter for a lengthy period when I ran out of filters; I changed the water daily and wiped the unit, a two minute task, and spent five minutes weekly cleaning the pump including the impeller. Probably not recommended by the manufacturer though. Monthly pump maintenance instructions, including the impeller removal are attached to the power cord of my unit.
I’ve had this fountain for a while now (2 years?) and it’s getting harder and harder to remove grime and limescale. How do you clean it? How do you apply vinegar?
Use a cotton bud (cue tip) soaked in white vinegar. Take the impeller out and give it a good wipe around inside. I usually put the plastic fountain without the motor into the dishwasher which brings it up a treat! Also make sure filters are changed regularly.
Just bought this fountain for my dog, after a bit of weird looks "Do you really think Im going to drink from it?!" due to the slight whirring sound. He's now getting fresh water all of the time. No more dried out (oops) bowl. How often do you recommend cleaning procedures? And changing water? Weekly perhaps, its a simpler mechanic. The filter I get is supposed to be switched around once a month, but this cleaning session with the pump? Also good monthly? I did get a replacement pump with the package, but for maintenance costs lovely to keep the original one going strong 😊 Thanks for instructive vid!
I usually empty and rinse and put fresh water in once a week and then around once a month change the filter and clean the pump. Better to be preventative than reactive. 👍🏻
The pet should have a fresh water daily and because we have problems with our water, we plan to clean it completely once a week, washing plastic parts 2-3 week.
@@stripeycattv THATS HILARIOUS! There you are with the cable hanging at your side with the label fully visible ;-) Still you took the time to share your knowledge with us lesser mortals so huge respect! Thx from Rua our thirsty ginger!
I'm going to try this. I've cleaned the pump everytime I clean the entire fountain. When I've plugged in the fountain nothing happens hours later I mean hours later the fountain has finally turned on. Always figured it might be a failing pump. I've never cleaned the blue part. I'm definitely going to do clean the blue part now.
Cleaned the fountain again tonight. Cleaned the pump, cleaned the blue part (in my case it's white) plugged it back into a socket it turned on right away. Thank you.
Thank you! I was wondering why my pump suddenly quit working and just like you I thought about Amazon and then I thought wait a minute I’m gonna try TH-cam! thank you for putting up such a good video.
This water fountain is great because it is quiet and you can dismantle it. I had it for a few years now and I always clean the pump but for a while now I cant clean the plastic, I have to clean the whole thing every other day. Had it soaked in vinegar and water mix a few times but can't get rid of the limescale from it. Does anyone have a solution for this or is it time to buy a new one? Also a tip: instead of toothbrushes I bought tattoo cleaning tube brushes to clean the pump
@@ElWeyChingon i’d definitely try that next. How long have you had it? If it’s less than 12 months then I’d contact whoever you bought it from for a new pump under warranty. If it’s older than a month then you can get a new pump here -> amzn.to/2YpCK3g
If your Cat Mate or Dog Mate pump stops working then try this fix first before forking out for a new one. 😃🐈🐈⬛
This is the Cat Mate Water fountain shown in the video: geni.us/YsoG
If you do still need to replace the pump you can find it here: geni.us/bwMPi
You can buy replacement filters for it here: geni.us/d1hok
Thank you! I bought a replacement pump 9 mths ago and it stopped working yesterday. Saw your video and tried it - brilliant!! All 3 cats now happy!
Purrfect 👌🏼🐈🐈⬛
was only having trouble getting the top of it off nobody else seemed to have issue, for anyone stuck, put something sharp like tweezers/knife into the right side of the hole on the face where it says pet mate so it prys up easily
Good advice 👍🏻
Thank you I was having this trouble as well
Thank you for the video. I had a vague recollection of the inner part needing cleaned but couldn't find my instruction guide. Your video showed exactly what I needed!
You're very welcome. Thanks for watching 😃🐈🐈⬛
This was so easy. Better than reading instructions. Thank you for posting. You saved me from buying 2 more pumps!!!
Now the water 💦 is flowing like it should.. Happy pets now❤️
Thanks Beth 😃🐈🐈⬛
Thanks from Germany - you made my day. Our pump wasn‘t working and cat Lisko was very sad. Now it‘s still pumping 😊
You’re very welcome 🐈🐈⬛
Nice one! I had never read the instruction book like 99% of people don't. Bought a lot of these pumps over the years, never again :)
Happy days! 👍🏻
Thanks so very much! I just tried this on a pump that was not working, and it magically fixed it. Yay!!!
Thank you for saving me money!!!! I did these steps and fixed my Catit fountain!!!
You’re very welcome! 🐈🐈⬛😀
Really appreciate this easy-to-follow video. Thank you so much!
You’re welcome! 🐈🐈⬛
Thank you so much! It works perfectly after cleaning)
Thank you... I was about to buy a new machine then just a new pump.. You saved me money and my cats are happy again
Thank you so very very much! I've been washing the fountains and replacing the filters but the water was dirty. Now I can clean the pumps. That's so fantastic!
You’re very welcome 😃🐈🐈⬛
From the bottom of my heart and my wife’s sanity THANKS. Mine was getting louder after this not a sound
You’re very welcome 🐈🐈⬛😃
Finally!!! I could open that diabolical thing, I just werent able to do it.
You are incredible!! When I plugged it in and my pump didn't work, my cat looked at me with such distress!! Now it runs better than it has in weeks and he is lapping away. Thank you so much for this video!
That’s great news! Thanks for sharing. 😃
Really helpful video saved me buying a new pump thanks 👍
You’re very welcome 👍🏻🐈🐈⬛
Sweet!!! That was my problem. Thank you from me and Teagan Tau!
Great stuff! You’re very welcome. 🐈🐈⬛
Thank you!! Im housesitting for 2 delightful cats, and i needed this information. Thank you!!
You’re very welcome. Hope they’re behaving! 🐈🐈⬛
Thank you so much for this tutorial, it was the help I've been looking for - finally we got it how to assembly the "engine" within the plastic parts.
You’re welcome. 😃
You are amazing!! Just ordered a new cat mate on Chewy but then I saw your video and I did exactly what you did and it works. Imp so happy and my furbabies are too. Thank you.
Aww, that’s great news! 😀🐈🦁
Just used this to fix our Dadypet 2L Cat Water Fountain as well. Great informative video! Thanks!
Thanks for sharing Chris! 😃
Thank you SO MUCH. You saved my filter. I lost my instruction manuel.
This unit can be run without filters if you are willing to be scrupulous about the cleaning. I have used it without a filter for a lengthy period when I ran out of filters; I changed the water daily and wiped the unit, a two minute task, and spent five minutes weekly cleaning the pump including the impeller. Probably not recommended by the manufacturer though. Monthly pump maintenance instructions, including the impeller removal are attached to the power cord of my unit.
Interesting, thanks Russell. I’m not sure I’d want all that work, but good to know if I ever run out! 😃🐈🐈⬛
Thanks! Now my pump works! And the one that I had to replace also works. lol xD
You’re very welcome! 🐈🐈⬛😺
Excellent advice, worked a charm, thanks so much.
Thank you! That was exactly what was wrong with mine! I didn’t realize they get so dirty.
Great! Glad to hear it worked. 😃
Thank you, this was exactly the information I needed!
You’re welcome! 🐈🐯
Thank you so much 👍😊
You’re very welcome 😃
Thank you very much!
You’re very welcome! 🐈🐈⬛
Thank you very helpful 😻
You’re very welcome. 😺
Just used it to fix a Catit Original Flower Fountain with Water Level Window, 3 Litre. Slightly different pump, blue in colour but same principle.
I’ve had this fountain for a while now (2 years?) and it’s getting harder and harder to remove grime and limescale. How do you clean it? How do you apply vinegar?
Use a cotton bud (cue tip) soaked in white vinegar. Take the impeller out and give it a good wipe around inside. I usually put the plastic fountain without the motor into the dishwasher which brings it up a treat! Also make sure filters are changed regularly.
Just bought this fountain for my dog, after a bit of weird looks "Do you really think Im going to drink from it?!" due to the slight whirring sound. He's now getting fresh water all of the time. No more dried out (oops) bowl.
How often do you recommend cleaning procedures? And changing water? Weekly perhaps, its a simpler mechanic. The filter I get is supposed to be switched around once a month, but this cleaning session with the pump? Also good monthly? I did get a replacement pump with the package, but for maintenance costs lovely to keep the original one going strong 😊
Thanks for instructive vid!
I usually empty and rinse and put fresh water in once a week and then around once a month change the filter and clean the pump. Better to be preventative than reactive. 👍🏻
The pet should have a fresh water daily and because we have problems with our water, we plan to clean it completely once a week, washing plastic parts 2-3 week.
thank youuu!
You’re very welcome! 🐈🐈⬛
Brilliant - so easy and yes youre right...the directions to do just this are wrapped around the power cable to the unit duh ;-0
Oh my goodness … I hadn’t even spotted the instructions are on the cable too! 🤣
@@stripeycattv THATS HILARIOUS! There you are with the cable hanging at your side with the label fully visible ;-) Still you took the time to share your knowledge with us lesser mortals so huge respect! Thx from Rua our thirsty ginger!
I'm going to try this. I've cleaned the pump everytime I clean the entire fountain. When I've plugged in the fountain nothing happens hours later I mean hours later the fountain has finally turned on. Always figured it might be a failing pump. I've never cleaned the blue part. I'm definitely going to do clean the blue part now.
Fingers crossed! Let me know how you get on 🐈
Cleaned the fountain again tonight. Cleaned the pump, cleaned the blue part (in my case it's white) plugged it back into a socket it turned on right away. Thank you.
@@subterraneanhomesickalien666 great news! 🎉
Thank you! I was wondering why my pump suddenly quit working and just like you I thought about Amazon and then I thought wait a minute I’m gonna try TH-cam! thank you for putting up such a good video.
@@lyddia1 thanks, glad it worked for you too. 👌🏼😺
This water fountain is great because it is quiet and you can dismantle it. I had it for a few years now and I always clean the pump but for a while now I cant clean the plastic, I have to clean the whole thing every other day. Had it soaked in vinegar and water mix a few times but can't get rid of the limescale from it. Does anyone have a solution for this or is it time to buy a new one?
Also a tip: instead of toothbrushes I bought tattoo cleaning tube brushes to clean the pump
Yeah, don't put the plastic parts into boiling hot water - else they shrink, bend and can't be used any more. Don't ask how I know 😅
Exactly, it's exactly what they told us to do to clean the pump on the manuel.🤦♀️🤦♂️😶🤪🤷♀️
I know, but reading a manual is so more boring than TH-cam! :)
I cleaned it like this and it still is making “pumping” noises? It’s really annoying. Also it gets worse when I set the speed on either slow or fast
Pumping noises are usually when there’s not enough water getting to the pump, is it full with water and is the filter new or cleaned?
@@stripeycattv i always make sure to have water in it. Filter prob needs to be changed, I change it every month
@@ElWeyChingon i’d definitely try that next. How long have you had it? If it’s less than 12 months then I’d contact whoever you bought it from for a new pump under warranty. If it’s older than a month then you can get a new pump here -> amzn.to/2YpCK3g
@@stripeycattv definitely older than that, ill probably get a different, better fountain later on.
Why Amazon?
I think most people watching this would have bought their fountain from Amazon.
Thank you....was about to look for new pump.
Thank you!!!
You’re very welcome 👍🏻🐈
Great. Thank you.