To be honest, as one living in HK myself…never liked this restaurant 😂 I’d rather pay more for better food and services, or pay less for the same food but better services
I know a lot of Hong Kong people say that the Australian Dairy Company is a tourist thing. But I actually love it, my mom used to bring me there in the 90s when there was no line and the food was and is still good for the kind of food it is. I never find the staff rude, just HK style efficient. Perhaps I'm biased since it brings back fond childhood memory of spending time with my mom. I also feel like there's often a tendency to find something less than if it's a tourists' favourite. I mean, it's a favourite for a reason.
Keywords "when there was no line". It happened to most renowned restaurants, they couldn’t keep up with quality control as pressure increased. It goes from bad to worse when they realize their popularity has little to do with the actual service quality.
clearly there are some items on the menu that were worth recommending, however, once the staff started to rush you and behave rudely just because you don't understand Cantonese, your whole dinning experience will be ruined.
Years ago, my mother in law gave me moon cake to take home back to United States. When I was passing through the customs, they asked me if I have moon cake. I said yes. They asked does it have egg yolk. I actually didn’t know. They proceeded to open my moon cake box, and asked me to break in half, and I did. There appears to be none. They let me go. The IS custom explained that moon cakes are not prohibited, but egg yolks are as they are considered fresh dairy product and is prohibited. The funny thing was that, my moon cake did have egg yolks, but I was just lucky that how I broke the moon cake, yolks didn’t show up.
I don’t understand why cooked egg yolks is not allowed? They don’t allow me to bring “fried instant noodle snack”, because the package said there’s ingredient “egg” in it. 😅
@@starfish2046 My understanding is that some of the egg yolks in the moon cakes may not have been fully cooked. You can tell because often they are still wet in the middle.
Most people follow blindly. Otherwise there would not be words like “viral” or “trendy”. The ones that make their own judgment like you and I are rare 😂.
As a local, people like this restaurant for the quick service and consistent quality which never changed for over 25 years. Also the bread they use is higher quality something Asia isn’t known for. Lastly their hot milk tea is well above average. The sweets section is quite esoteric and specialized.
:) Yes but... people did say that HK is a financial city.. why do you think that the export and import thing goes... And that "time is money". Which is TRUE... lol.... Cos they have to pay their rents. That is why they have a minimum amount of sales target to be reached per day, so.... lol.. Am not surprised. lol....
I'm glad you're returned to Hong Kong, sooner than I thought but ain't complaining and yeah there are still things to either review and/or compare food wise.
I tried hot coke with ginger in a Cantonese restaurant and it was amazing, perfect on a cold night. It's easy to make at home too, just heat up some coke and when it's about at boiling, turn the heat off and throw some sliced ginger in there and let it brew for a while.
The egg sammie looked good, but the other stuff did look kinda plain. But I think people usually only order the macaroni and stuff like that for breakfast. It's the sort of quick to prepare, easy to digest thing you'd eat before going to work. Kinda like getting a cup of coffee, buttered toast and a couple rashers of bacon from a diner here.
I never understood the charm in the so called HK style breakfast as a tourist food. As a local food it's fine, you got the bread, some eggs, hotdog/ham/spam, some carbs in macaroni with a hot broth. But it's not "special", probably just a way to get a glimpse of the local life? I don't know.
@@harrislam Hong Kong-style breakfast, with its simple yet hearty dishes like macaroni soup, toast with condensed milk, and milk tea, does carry a lot of cultural and historical significance. These foods emerged during a time when Hong Kong was rebuilding and developing, and they provided affordable and filling meals for the working class. The nostalgia and sentimental value tied to these dishes make them more than just breakfast-they're a connection to the past and a reminder of the resilience of the people during challenging times. This cultural connection is probably why these foods remain beloved even today, beyond just their taste. From ChatGPT.
I love how enthusiastic you are about all the food you try. I’m in Melbourne and am living and tasting China and HK vicariously through you. Thank you!!
props to you for being brave and respectful during the experience! the pace of hong kong is very fast, especially for the workforce, and it’s deep within our culture and everything we do must be with efficiency and speed, which is exactly what australian dairy co’s service is about. it’s intended for locals to just grab a quick lunch thats 1) fulfilling 2) relatively cheap (although their prices have increased lately) 3) fast. they focus on getting the meals to your table instead of good customer service. that’s why people are sharing the tiniest tables, why the lines move so quick, why they kinda rush you to finish your meals. also, don’t understand why there’s so much misinformation in the comments. us hong kong people always appreciate words of gratitude! thank you again for coming!
As a Singaporean who loves visiting hongkong, Australian Dairy is the worse place to eat. No one should be patronising them or accepting their rude staff masquerading as "fast or quick" service. They are just plain rude. And their food isnt even unique or fantastic.. its basic HKG breakfast food....
I agree. You can get good toasted egg sandwiches everywhere in HK. Australian Dairy would improve their service only if they experienced a huge decrease in business.
From my recent experience they are more polite than before, one guy there even had a chit-chat with my friend asking what model was his phone. To be honest food is between 5-7 out of 10, quality is consistance, food always piping hot. I believe the amount of customers have decreased a lot compare to the old days.
Ah..... I'm an 80 years old Hong Konger!! I've been to this so called Aus. Dairy only once in my life and never went back. Now, all the internet fools go there because of the influence by so called Instagrammers. All those in the line are tourists!!
@@isabelwlp every other Cha Chaan Teng that's not Aus Cow. eg. Victory A, Honolulu Coffee Shop, Red Leaf Cafe, Restaurant Kowloon, Ceylon, Capital Cafe, Queen's Cafe, Waso Cafe, Milk Cafe, Hong Kong Taste, Ngan Lung, Glee Cafe, Pak Hei, Kam Kee Cafe, Kei Hing Restaurant, Tsui Fung Cafe, Lok Heen Cafe, New Hung Fung Restaurant, Star River Restaurant, Buddy Cafe, Ki Lung Restaurant, Tai Lee Cafe, Yuen Long Bistro, Sun Hang Yuen, Sun Heung Yuen(Kin Kee) which i think Amy or another vlogger went to already) for their corn beef hash sandwiches, ... it's not about authenticity, Aus Cow is authentic, it's just insane to go there for their shit service while imagining their food to be some kind of god tier when it's not and never have been. there is no god tier tea restaurant, it's just a tea restaurant. it's supposed to be filling, somewhat cheap, fast, and simple.
Having played and enjoyed Black Myth: Wukong for hours on end, watching Amy's channel is surely a refreshing and relaxing experience for me. Again, thanks for sharing.
Thanks for the sharing👍 Despite of the “service”, Australia Dairy Co is one of the restaurants which I have my lunch at least once each month😂 The bread is fresh and soft. It normally only takes 15 minutes for a quick lunch 😅
@@rachelcookie321 no she did well pronouncing the word. The waiter understood what she was ordering and asked an additional question asking if she wants her sandwich bread to be toasted or not 😊
I've heard the service has mellowed out over the years and they are actually somewhat friendlier now depending on who is helping you which is definitely my experience.
I'm from HK but have never visited this restaurant. No matter how good the food it provides (maybe some of their dishes are good but they are not so unique that other restaurant cannot provide), I won't pay to be scolded and ill-treated.
It's great that you finally get to try the food you wanted to try six years ago! I would have ordered the milk pudding as well. For all those people who said there are better places, it would be helpful if you actually recommend a better place. Yes, Australian Diary Co is crowded, the staff's curt and there are no niceties and small talk, but which cha-chaan-teng does? And name a place with thicker bread, and better eggs? A lot of cha-chaan-tengs I've been to have bread as thin as paper, and either overcooked eggs or eggs with a ladleful of oil that make you choke.
For the egg sandwich, I refer plain bread, not toasted to double up the fluffiness, also you must add the corned beef with the egg to elevate to flavour to another dimension!! Also hot coke must come with ginger and lemon, otherwise no good la~~~ Bakeries and pastries at MO is soooo good, I usually buy their blueburry pastries, almond croissant take away !
for me, the most enjoyable part is your presentation of your comment on food. I think it is really a good piece of material for people who want to learn English and promote the impressive features of the stuff one's like as well. Look forward to watching your next videos
As a HKer, I think Australia Dairy is a bit on the over-hyped scale. The same food can be found elsewhere in a better dinning environment, taste the same if not better. It's more like to experience the quick efficient but often stoic service (which some may consider rude), and see the "OG famous" Cha chaan teng. And IMO, their best offering are steamed milk pudding and steamed egg pudding, also what they were used to known for. After all, they do have the word dairy on their name.
I love your videos and am happy to see more videos about Hong Kong! I have lived here for 12 years and Australian Dairy Company always gets the most exposure on social media, but there are so so many cha chaan tengs in Hong Kong with really good food that are filled with more locals than tourists. I would also suggest you try venturing away from Kowloon and Central and visit places in Tai Po, for example, where you can find really good food. It's super easy to get there by MTR!
I've lived in HK for 2 years and used to work 2 mins away from here. In complete honesty, the Australian Dairy Co and Kam's Roast Goose (which is also a famous restaurant in the area) are such over hyped restaurant. 10/10 do not recommend. There are so many local restaurants in the area that are so much better and much cheaper. If you want a better experience I would go out of Hong Kong Island and travel to the New Territories to experience the real delicious local foods at local prices
@@davidchow4459 : It's because those who aren't local, doesn't know where to go.. and often, they also don't ask for recommendations either.. and then, there's the media hype sometimes.. and antagonisms... etc etc.. So.. people don't go. Sorry.. but if I like a place. I SHALL GO AGAIN ! I DON'T CARE WHAT YOU SAY !... You can refuse to serve me. But I shall GO AGAIN. And again. And again. What are you going to do ? Kick me out?... Maybe a lot of people also recommend this place, cos it is one of the oldest, and established, while the last place you went to, have changed owners already. There is a reason why travel writers, often write about the same old places. All of the Lonely Planet guides are the same too anyway. So.... While so many new places, enter and go. Some of the oldest, that are decent and good, and are often used, still.... Always exist.... So... They were there, before most people were born. So....
I went there but also experienced poor service. I ordered a set which included a drink but was given generic tea instead of the drink I ordered. We were happy to order an extra drink that we actually wanted but the staff was hostile and rude so we gave up and never went back. Every other place in Hong Kong were pleasant and nice.
oh nice! My dad was born from Hong Kong before him and his family moved here in Canada to start a Chinese takeout restaurant. Planning to visit there someday for vacation and bet the Cantonese cuisine is much more authentic.
I don't notice much difference in noodle joints, BBQ pork, duck etc. between 多伦多 and 香港, but I don't go to fancy places in the latter. I don't see instant noodles at restaurants here.
There was (and may still be) a Chinese restaurant in San Francisco renowned for it's brusque service -- but it was also some of the best food in town, in a city full of good food! That didn't look to be the case at the place in HK, but I'm glad you finally got to scratch that itch! It was interesting.
I believe most of the people that went to the Aust Diary restaurant were there because of the crowd and social media, not because of good food. The food there is just ordinary HK breakfast fare with premium prices. I hate to be rush when I'm eating, might as well buy takeaway and eat at home/office. 😂
Love all your videos. I’m going to HK in October with the girls so appreciate all the tips. We have been best friends since high school and all are turning 40 this year together.
was there last year also found the staff less rude and the place less intimidating than what i've read online. the staff was positively helpful (for HK standards) haha loved the scrambled eggs and i think the macaroni is just like the food that i grew up eating, even though i grew up in singapore.
I am not a foodie and i have never subscribed any foodie's channel except this one. I don't know, i just love her way of speaking. Her voice, tone and speed of speech is just perfect. I can never get tired of hearing her speech.
My grandparents used to live in the building across from Austinalian Dairy Co. and whenever we visit we (the kids) would order takeout or grab some "afternoon tea" while our parents play mahjong. It wasn't crowded back in the days but the waiters were rude (i call it HK style rude) back then as well lol. Thanks for the great memories!
I went here in January of this year. Me and two more very big (250+) guys were seated at a tiny booth, and I was placed on a tiny stool right in the middle of the chaos. Hot coffee milk, egg sandwiches, and soup was flying over my head every few seconds. I loved the sweet milk pudding, and I've never seen an outdoor line move faster in my entire life 10/10
Have always enjoyed your food adventure and so good that you're in Hongkong, my hometown. And just perfect timing for the moon cakes. Love your passion of food and culture. Keep them coming please!!
Always like Amy’s video, always shows your real thoughts. Several of family members visited HK, small place, every thing is much expensive than the mainland and food doesn’t taste better. No good feedback so far. I don’t think I will travel there in the future. Thanks for sharing.
I guess you might ordered the wrong hot coke. The one that you should try is hot coke with ginger and lemon. It works great, if you are about to getting a cold.
My first visit was summer of 1983. Last was Nov 2023. The food is the same through all these years. Well and the service is also the same. I never felt offended and many good memories especially those associated with family elderlies. A small corner of the city endured the recent changes.
I grew up in HK, and honestly I think the macaroni just isn't meant to be 'flavourful', since it's usually a breakfast item, so it should be 'lighter' anyway, so make sense that it's kind of plain. I could be wrong though!!!! Personally I haven't tried the macaroni at that specific shop so maybe they're not as good. That custard mooncake looks so good, is it kind of like salty egg yolk custard??! That would be so good if it is!
You should've gotten the lunch set! Always go for a set at the 冰室 or 茶餐廳, you can construct your own egg sandwich. The total cost is noticeably cheaper.
The Australian Dairy co. restaurant looks to be like some kind of marketing ploy, a scam to get people who want to show off or Hong Kong Chinese who think they are a Westerner and want to be associated with such - just like those who'd buy an expensive coffee from Starbucks in order to be seen with a Starbucks coffee cup when there are better and cheaper coffees around the corner in an Italian cafe.
I see why outsiders may read into the name of the Australia Dairy Company, but it doesn't have that association at all. It's a local cha chaan teng place where the only thing Australian about it is the name. People don't go there thinking they're getting fancy western food (Hong Kong has no shortage of options for that) any more than they go to McDonald's for Scottish cuisine. So it's hard to call it a marketing ploy today, though maybe it was many decades ago when it first opened.
@@Woodland26 There's another cha chaan teng establishment called Denmark Cafe which I've never been to but I wouldn't expect anything Danish about it. People know that it serves local HK-style food despite the random name. But now I'm wondering if there's a story there as well.
ADC has rude service but i've found that as a foreigner, knowing what you want, ordering quick, eating fast, and getting out will get you pretty decent service. the milk and egg puddings are items i rarely see people order but they're a must for me. as is their fresh milk, which comes served in a glass bottle. very creamy, very rich, and i would return just for those items.
Not just servers, in general overall customer service in HK sucks, people are rude, unless it is some higher class places, even that if you don't look having money they stare you off. That kind of horrible service was changed at one point due to introduction of western corporation customer service, all the sudden everyone were smiling when you enter a department stores. Knowing their pass services their smiles felt fake and weird. I hope they change their general attitudes or they won't survive long.
I visited both for my 30th birthday, and honestly had a much better time in Shenzhen. The locals were super friendly, the food was great (and cheap). Good times!
I have been eating there for 30+ years and never ever experienced bad service. Tea with milk is one of the best and able to keep the standard. The only thing that they are very angry at are those who put the cutlery into the free tea they serve as that wil knock the glass down
Have you tried any of the other varieties of mooncakes in China? like Suzhou-style with the flaky crust(thanks lard) and not your typical fillings? like pepper-salt, which is more of a crush nuts mix flavoured with a little bit of salt and sichuan pepper. or jinhua/yunnan ham mooncake which is sweetened with honey. or a rock moss(it's a stringy algae that grows on tidal rocks, called tai tiao 苔条) and crushed pine nuts stuffed mooncake. There's some fresh versions as well that basically just bite-sized meat pies, but with minced pork, shaoxing wine, grated ginger, a touch of soy sauce, and more lard.
A lot of the dishes in these cafes could easily be cooked at home with little effort. Young people queuing up to eat them and paying a premium is just a twenty first century hype.
HK is not the only place where the restaurant staff are being rude to visitors. Japan is the same. Visitors don't like to go to touristy places, they want to go to authentic local restaurants, but those restaurants usually target local and loyal customers instead of travelers who only visit the store once in their lifetime. Most of the visitors don't know the local menu, the staff had to explain how everything tastes like and many cases there's language barrier, plus the visitors sometimes don't know the customs and think they were scammed. As a result, many Japan and Hong Kong local street vendors stop welcoming outsiders.
Dr Pepper is also great hot. The company actually suggested serving it that way in the winter decades ago and it became a bit of a niche Texan tradition in the areas around Waco where the company was founded
No wonder... It's in Hong kong. The place known for its wonderful service. Love it when they give you the "hurry the fux up" face when you try to pull out some bills to pay for your food.
@@foodmore exactly, like if you hate your job/life so much that you feel the need to take it out on paying customers then maybe you shouldn't be working in hospitality.
Awesome Amy! I love your channel. Like that you tried the HK cafe cheap eats. You may want to seek the authentic Chinese savory jerky which comes in beef, pork, or chicken dry jerky. Might be hard to find in Hong Kong. Let me know what you think?
As a Hongkonger, I seldom go to Autralian Dairy Company cause you will always see a long queue outside. The food should be good but you can eat similar delicacies from the regular set meal in other cha chaan teng as well ! But yeah as tourist it will be nice to have a try for this 'prestigious' place, at least the food will not disappoint you ! There are a lot of local street food in Hong Kong as well, like egg waffles, rice noodle rools, Hong Kong-style Milk Tea, curry fish balls ... Try them when you get the chance next time 😆
In addition to being a shopping paradise, Hong Kong is also known as a "food paradise". Hong Kong’s food culture is the intersection of Eastern and Western cultures, forming a set of eating habits that combine Chinese food (mainly Cantonese food) and Western food. As a gathering place for people from all over the world, Japanese, Korean, Taiwanese, Vietnamese, Thai and Indian restaurants are very common in Hong Kong.
Australia milk company is one of most profitable restaurants in Hong Kong food is good and cheap and fast famous for poor service many low end restaurants is like this just don't expect much .
As a local HKer and foodie, we go to the Australia Diary Company not only after their food (the food is not bad but also not superb). We go there to experience the environment of the restaurant, or specially the (poor) service and attitude of the waiters. If you do not get scolded or can leave peacefully after the meal, you know you can thank God for giving you a good day and be happy for the rest of the day.
The Australian Dairy Company has lost a lot of customers, so there's no need to queue. Half of the place is empty, and the attitude is much better now.
Hot coke with calamansi is a medicine for sore throat used by Chinese here in the Philipines. It get rid sticky phlegm in your throat as well as in your lungs.
Yeh.. I think going to a food market could be a better experience as well for foreign travellers... they avoid the rushy places. I guess this is why some places do buffets... cos then it gives the control back to the person instead. So...
Welcome back to our beautiful city! You must be the only westerner I know who loves Chinese mooncakes! 😂 Personally I only like the traditional version … salted egg yolks with lotus seed paste. Love your positive energy and open mindedness for food. It’s a joy to watch your videos. Keep up the good work and safe travels! ❤
Hi Amy I love your channel and when I get notifications for a new video, I know I have something to look forward to at the end of the day. I remember your camera broke a few videos back when you were in the desert,and had to rely on your iphone and Insta 360. Can I ask what you've been using since, as well as what other gear you use? I want to look into an Insta 360 and was wondering if you've used any of there other products?
To be honest, as one living in HK myself…never liked this restaurant 😂 I’d rather pay more for better food and services, or pay less for the same food but better services
One of the rudest cafes in Hong Kong, and definitely not recommended for overseas visitors.
@@dennyliu7494you colonized them! They don’t need to be nice to murderers dummy!
Any suggestions?
This is not worth the hassle
Good food though.
I know a lot of Hong Kong people say that the Australian Dairy Company is a tourist thing. But I actually love it, my mom used to bring me there in the 90s when there was no line and the food was and is still good for the kind of food it is. I never find the staff rude, just HK style efficient. Perhaps I'm biased since it brings back fond childhood memory of spending time with my mom. I also feel like there's often a tendency to find something less than if it's a tourists' favourite. I mean, it's a favourite for a reason.
Keywords "when there was no line". It happened to most renowned restaurants, they couldn’t keep up with quality control as pressure increased. It goes from bad to worse when they realize their popularity has little to do with the actual service quality.
the egg sandwich there is good.
They do make a killer scramble eggs.
clearly there are some items on the menu that were worth recommending, however, once the staff started to rush you and behave rudely just because you don't understand Cantonese, your whole dinning experience will be ruined.
@@aaronmoy27 so do a lot of other places without all the bullshit "hoo-haa".
Years ago, my mother in law gave me moon cake to take home back to United States. When I was passing through the customs, they asked me if I have moon cake. I said yes. They asked does it have egg yolk. I actually didn’t know. They proceeded to open my moon cake box, and asked me to break in half, and I did. There appears to be none. They let me go. The IS custom explained that moon cakes are not prohibited, but egg yolks are as they are considered fresh dairy product and is prohibited. The funny thing was that, my moon cake did have egg yolks, but I was just lucky that how I broke the moon cake, yolks didn’t show up.
I don’t understand why cooked egg yolks is not allowed? They don’t allow me to bring “fried instant noodle snack”, because the package said there’s ingredient “egg” in it. 😅
@@starfish2046
My understanding is that some of the egg yolks in the moon cakes may not have been fully cooked. You can tell because often they are still wet in the middle.
Never understand people lining up to eat average food and get humiliated! Plus they are not cheap! The wonton shop next door is not better.
As a local, I find it funny that tourists line up for such an average restaurant😂
Most people follow blindly. Otherwise there would not be words like “viral” or “trendy”. The ones that make their own judgment like you and I are rare 😂.
@@numanchoisame everywhere. I live near Seattle ask me why the line outside the first Starbucks never ends 😂😂😂
@@numanchoi I'm a local, I went there a decade ago
Don't exactly know how things have changed but....but the attitude is still there😂
I would never order macaroni or egg toast. You can make that at home.😂
As a local, people like this restaurant for the quick service and consistent quality which never changed for over 25 years. Also the bread they use is higher quality something Asia isn’t known for. Lastly their hot milk tea is well above average. The sweets section is quite esoteric and specialized.
Omg i went to Australian Dairy Co years back and i was just halfway into my food when the waitress wanted to clear my table!
This is normal in busy places in HK. I've had a few times when my dishes were taken away when I was still eating. Lol
@@GFINHKyeah, they were telling you that you’re too slow! 😂
@@never4ever386 You're so dense, you couldn't even understand my comment 🤡🤣🤡
:) Yes but... people did say that HK is a financial city.. why do you think that the export and import thing goes... And that "time is money". Which is TRUE... lol.... Cos they have to pay their rents. That is why they have a minimum amount of sales target to be reached per day, so.... lol.. Am not surprised. lol....
@@never4ever386 And how TF do you know this?
A few months early, a tourist post on web, that the waiter said Thank you after he take the order. And this story was later on HK media.
I'm glad you're returned to Hong Kong, sooner than I thought but ain't complaining and yeah there are still things to either review and/or compare food wise.
I tried hot coke with ginger in a Cantonese restaurant and it was amazing, perfect on a cold night. It's easy to make at home too, just heat up some coke and when it's about at boiling, turn the heat off and throw some sliced ginger in there and let it brew for a while.
The egg sammie looked good, but the other stuff did look kinda plain. But I think people usually only order the macaroni and stuff like that for breakfast. It's the sort of quick to prepare, easy to digest thing you'd eat before going to work. Kinda like getting a cup of coffee, buttered toast and a couple rashers of bacon from a diner here.
Exactlyyyyyy
I never understood the charm in the so called HK style breakfast as a tourist food. As a local food it's fine, you got the bread, some eggs, hotdog/ham/spam, some carbs in macaroni with a hot broth. But it's not "special", probably just a way to get a glimpse of the local life? I don't know.
@@harrislam Hong Kong-style breakfast, with its simple yet hearty dishes like macaroni soup, toast with condensed milk, and milk tea, does carry a lot of cultural and historical significance. These foods emerged during a time when Hong Kong was rebuilding and developing, and they provided affordable and filling meals for the working class. The nostalgia and sentimental value tied to these dishes make them more than just breakfast-they're a connection to the past and a reminder of the resilience of the people during challenging times. This cultural connection is probably why these foods remain beloved even today, beyond just their taste.
From ChatGPT.
@@Jonosan lol nah bro its not that serious
@@Jonosanhaha just watch any HK historical movies you will comnect with their old times instantly😄😆
I love how enthusiastic you are about all the food you try. I’m in Melbourne and am living and tasting China and HK vicariously through you. Thank you!!
props to you for being brave and respectful during the experience! the pace of hong kong is very fast, especially for the workforce, and it’s deep within our culture and everything we do must be with efficiency and speed, which is exactly what australian dairy co’s service is about. it’s intended for locals to just grab a quick lunch thats 1) fulfilling 2) relatively cheap (although their prices have increased lately) 3) fast. they focus on getting the meals to your table instead of good customer service. that’s why people are sharing the tiniest tables, why the lines move so quick, why they kinda rush you to finish your meals. also, don’t understand why there’s so much misinformation in the comments. us hong kong people always appreciate words of gratitude! thank you again for coming!
As a Singaporean who loves visiting hongkong, Australian Dairy is the worse place to eat. No one should be patronising them or accepting their rude staff masquerading as "fast or quick" service. They are just plain rude. And their food isnt even unique or fantastic.. its basic HKG breakfast food....
I agree. You can get good toasted egg sandwiches everywhere in HK. Australian Dairy would improve their service only if they experienced a huge decrease in business.
@@SkipperFlyer
What you mentioned is true for almost all HK businesses. My guess is that the word polite was eradicated from their language.
It is called Stockholm syndrome if you feel they are nice to you.
From my recent experience they are more polite than before, one guy there even had a chit-chat with my friend asking what model was his phone. To be honest food is between 5-7 out of 10, quality is consistance, food always piping hot. I believe the amount of customers have decreased a lot compare to the old days.
I've eaten there once - not good
Ah..... I'm an 80 years old Hong Konger!! I've been to this so called Aus. Dairy only once in my life and never went back. Now, all the internet fools go there because of the influence by so called Instagrammers. All those in the line are tourists!!
Great comment - thank you
Wow you are an 80 year old and you know how to comment on TH-cam. My mom can't.
So maybe you can recommend a better ,more authentic place?
@@isabelwlp I'm a Hong Konger. If you go to Hong Kong, you can get the local "yelp" like app called "Open Rice". Good source of Info.
@@isabelwlp every other Cha Chaan Teng that's not Aus Cow. eg. Victory A, Honolulu Coffee Shop, Red Leaf Cafe, Restaurant Kowloon, Ceylon, Capital Cafe, Queen's Cafe, Waso Cafe, Milk Cafe, Hong Kong Taste, Ngan Lung, Glee Cafe, Pak Hei, Kam Kee Cafe, Kei Hing Restaurant, Tsui Fung Cafe, Lok Heen Cafe, New Hung Fung Restaurant, Star River Restaurant, Buddy Cafe, Ki Lung Restaurant, Tai Lee Cafe, Yuen Long Bistro, Sun Hang Yuen, Sun Heung Yuen(Kin Kee) which i think Amy or another vlogger went to already) for their corn beef hash sandwiches, ...
it's not about authenticity, Aus Cow is authentic, it's just insane to go there for their shit service while imagining their food to be some kind of god tier when it's not and never have been. there is no god tier tea restaurant, it's just a tea restaurant. it's supposed to be filling, somewhat cheap, fast, and simple.
Love your vids lotss, super fun and so interesting to learn more about culture all around china!!
Having played and enjoyed Black Myth: Wukong for hours on end, watching Amy's channel is surely a refreshing and relaxing experience for me. Again, thanks for sharing.
BMWK is the boss who never bulge towards WOKE even after being marketing threatened hahahaha
Thanks for the sharing👍 Despite of the “service”, Australia Dairy Co is one of the restaurants which I have my lunch at least once each month😂 The bread is fresh and soft. It normally only takes 15 minutes for a quick lunch 😅
2:39 lol on the effort to pronounce the items in Cantonese and server was like "toast?"
The server is asking her if she wants the bread to be toasted.
@@KeoNz I think they were meaning how she went through the effort to try say it in Cantonese but then he just asks back in English lol.
She did well?
@@KeoNz for sure. There’s options for toast and non toasted bread
@@rachelcookie321 no she did well pronouncing the word. The waiter understood what she was ordering and asked an additional question asking if she wants her sandwich bread to be toasted or not 😊
I've heard the service has mellowed out over the years and they are actually somewhat friendlier now depending on who is helping you which is definitely my experience.
Amy.. full respect to you attempting boss fight @ Aust Dairy....
I'm from HK but have never visited this restaurant. No matter how good the food it provides (maybe some of their dishes are good but they are not so unique that other restaurant cannot provide), I won't pay to be scolded and ill-treated.
It's great that you finally get to try the food you wanted to try six years ago! I would have ordered the milk pudding as well.
For all those people who said there are better places, it would be helpful if you actually recommend a better place. Yes, Australian Diary Co is crowded, the staff's curt and there are no niceties and small talk, but which cha-chaan-teng does? And name a place with thicker bread, and better eggs? A lot of cha-chaan-tengs I've been to have bread as thin as paper, and either overcooked eggs or eggs with a ladleful of oil that make you choke.
For the egg sandwich, I refer plain bread, not toasted to double up the fluffiness, also you must add the corned beef with the egg to elevate to flavour to another dimension!! Also hot coke must come with ginger and lemon, otherwise no good la~~~
Bakeries and pastries at MO is soooo good, I usually buy their blueburry pastries, almond croissant take away !
叻女，說廣東話 ，smart girl, you can speak Cantonese 👍
for me, the most enjoyable part is your presentation of your comment on food. I think it is really a good piece of material for people who want to learn English and promote the impressive features of the stuff one's like as well. Look forward to watching your next videos
Congratulations on your effort in Cantonese. You are getting close, keep up the good work Amy !
Your video is so relaxing n cheerful! Thanks
Amy, I just can’t get enough of your videos!
Agree, they are great
Imagine being thrown out of Australian Dairy Company and being Australian lol
You are so respectful to the food and culture! Luv uu!!!❤❤❤❤
Blondie, welcome back to HONG KONG 🇭🇰 SAR. Hope you are enjoying your so much missed local Hong Kong eateries.
My grandma use to make macaroni and Lap Chong! Nothing special about it, just brings a lot of comfort on a cold day!
As a HKer, I think Australia Dairy is a bit on the over-hyped scale. The same food can be found elsewhere in a better dinning environment, taste the same if not better. It's more like to experience the quick efficient but often stoic service (which some may consider rude), and see the "OG famous" Cha chaan teng. And IMO, their best offering are steamed milk pudding and steamed egg pudding, also what they were used to known for. After all, they do have the word dairy on their name.
Great detailed comment - thank you
I love your videos and am happy to see more videos about Hong Kong! I have lived here for 12 years and Australian Dairy Company always gets the most exposure on social media, but there are so so many cha chaan tengs in Hong Kong with really good food that are filled with more locals than tourists. I would also suggest you try venturing away from Kowloon and Central and visit places in Tai Po, for example, where you can find really good food. It's super easy to get there by MTR!
I've lived in HK for 2 years and used to work 2 mins away from here. In complete honesty, the Australian Dairy Co and Kam's Roast Goose (which is also a famous restaurant in the area) are such over hyped restaurant. 10/10 do not recommend. There are so many local restaurants in the area that are so much better and much cheaper. If you want a better experience I would go out of Hong Kong Island and travel to the New Territories to experience the real delicious local foods at local prices
Now the Hongkongers like going up to Shenzhen for a better price and service.
@@davidchow4459 : It's because those who aren't local, doesn't know where to go.. and often, they also don't ask for recommendations either.. and then, there's the media hype sometimes.. and antagonisms... etc etc.. So.. people don't go. Sorry.. but if I like a place. I SHALL GO AGAIN ! I DON'T CARE WHAT YOU SAY !... You can refuse to serve me. But I shall GO AGAIN. And again. And again. What are you going to do ? Kick me out?...
Maybe a lot of people also recommend this place, cos it is one of the oldest, and established, while the last place you went to, have changed owners already. There is a reason why travel writers, often write about the same old places. All of the Lonely Planet guides are the same too anyway. So.... While so many new places, enter and go. Some of the oldest, that are decent and good, and are often used, still.... Always exist.... So... They were there, before most people were born. So....
I went there but also experienced poor service. I ordered a set which included a drink but was given generic tea instead of the drink I ordered. We were happy to order an extra drink that we actually wanted but the staff was hostile and rude so we gave up and never went back. Every other place in Hong Kong were pleasant and nice.
I love 💕 the food videos and adventures in different places ☺️
oh nice! My dad was born from Hong Kong before him and his family moved here in Canada to start a Chinese takeout restaurant. Planning to visit there someday for vacation and bet the Cantonese cuisine is much more authentic.
I don't notice much difference in noodle joints, BBQ pork, duck etc. between 多伦多 and 香港, but I don't go to fancy places in the latter. I don't see instant noodles at restaurants here.
Good introduction of the food from Hong Kong
Love your adventures!
There was (and may still be) a Chinese restaurant in San Francisco renowned for it's brusque service -- but it was also some of the best food in town, in a city full of good food! That didn't look to be the case at the place in HK, but I'm glad you finally got to scratch that itch! It was interesting.
I believe most of the people that went to the Aust Diary restaurant were there because of the crowd and social media, not because of good food. The food there is just ordinary HK breakfast fare with premium prices. I hate to be rush when I'm eating, might as well buy takeaway and eat at home/office. 😂
Love all your videos. I’m going to HK in October with the girls so appreciate all the tips. We have been best friends since high school and all are turning 40 this year together.
was there last year also found the staff less rude and the place less intimidating than what i've read online. the staff was positively helpful (for HK standards) haha loved the scrambled eggs and i think the macaroni is just like the food that i grew up eating, even though i grew up in singapore.
I am not a foodie and i have never subscribed any foodie's channel except this one. I don't know, i just love her way of speaking. Her voice, tone and speed of speech is just perfect. I can never get tired of hearing her speech.
❤❤❤❤
In non-Western restaurants in HK and much of Southeast Asia, macaroni is usually served in clear broth soups.
My grandparents used to live in the building across from Austinalian Dairy Co. and whenever we visit we (the kids) would order takeout or grab some "afternoon tea" while our parents play mahjong. It wasn't crowded back in the days but the waiters were rude (i call it HK style rude) back then as well lol. Thanks for the great memories!
6 years of difference and your look doesn't change much!
Hot coke with lemon and ginger is what you should order😅
I went here in January of this year. Me and two more very big (250+) guys were seated at a tiny booth, and I was placed on a tiny stool right in the middle of the chaos. Hot coffee milk, egg sandwiches, and soup was flying over my head every few seconds. I loved the sweet milk pudding, and I've never seen an outdoor line move faster in my entire life 10/10
Have always enjoyed your food adventure and so good that you're in Hongkong, my hometown. And just perfect timing for the moon cakes. Love your passion of food and culture. Keep them coming please!!
來了香港必須試試著名的深井燒鵝（中午），順路去屯門黃金海岸沙灘，逛下歐路風情小街，晚上再到三聖邨吃海鮮大餐
Always like Amy’s video, always shows your real thoughts. Several of family members visited HK, small place, every thing is much expensive than the mainland and food doesn’t taste better. No good feedback so far. I don’t think I will travel there in the future. Thanks for sharing.
I guess you might ordered the wrong hot coke. The one that you should try is hot coke with ginger and lemon. It works great, if you are about to getting a cold.
My first visit was summer of 1983. Last was Nov 2023. The food is the same through all these years. Well and the service is also the same. I never felt offended and many good memories especially those associated with family elderlies. A small corner of the city endured the recent changes.
I grew up in HK, and honestly I think the macaroni just isn't meant to be 'flavourful', since it's usually a breakfast item, so it should be 'lighter' anyway, so make sense that it's kind of plain. I could be wrong though!!!! Personally I haven't tried the macaroni at that specific shop so maybe they're not as good.
That custard mooncake looks so good, is it kind of like salty egg yolk custard??! That would be so good if it is!
Good comment, thank you
It's got bits of salty egg yolk in it
Always looking forward to your content🤗🤗 thanks another great vid!
You should've gotten the lunch set! Always go for a set at the 冰室 or 茶餐廳, you can construct your own egg sandwich. The total cost is noticeably cheaper.
The Australian Dairy co. restaurant looks to be like some kind of marketing ploy, a scam to get people who want to show off or Hong Kong Chinese who think they are a Westerner and want to be associated with such - just like those who'd buy an expensive coffee from Starbucks in order to be seen with a Starbucks coffee cup when there are better and cheaper coffees around the corner in an Italian cafe.
I wonder whether they genuinely use Australian milk or if it's merely a marketing ploy.
I see why outsiders may read into the name of the Australia Dairy Company, but it doesn't have that association at all. It's a local cha chaan teng place where the only thing Australian about it is the name. People don't go there thinking they're getting fancy western food (Hong Kong has no shortage of options for that) any more than they go to McDonald's for Scottish cuisine. So it's hard to call it a marketing ploy today, though maybe it was many decades ago when it first opened.
@@challalla The founder worked in an Australian farm before returning to HK, that's the only connection.
@@Woodland26 There's another cha chaan teng establishment called Denmark Cafe which I've never been to but I wouldn't expect anything Danish about it. People know that it serves local HK-style food despite the random name. But now I'm wondering if there's a story there as well.
Correct, good comment
ADC has rude service but i've found that as a foreigner, knowing what you want, ordering quick, eating fast, and getting out will get you pretty decent service. the milk and egg puddings are items i rarely see people order but they're a must for me. as is their fresh milk, which comes served in a glass bottle. very creamy, very rich, and i would return just for those items.
Have a great time in Hong Kong! The snowy mooncake middle layer is mung bean 綠豆 paste
I love this restaurant! Staffs are friendly and delicious local breakfast! ❤
This chick knows the food better than many Chinese. respect
Hongkong restaurants are particularly famous for having rude servers, no wonder Shenzhen is taking all HK restaurants business.
Shenzhen is friggin awesome compared to HK, prices and customer service just better vibes all around
Not just servers, in general overall customer service in HK sucks, people are rude, unless it is some higher class places, even that if you don't look having money they stare you off. That kind of horrible service was changed at one point due to introduction of western corporation customer service, all the sudden everyone were smiling when you enter a department stores. Knowing their pass services their smiles felt fake and weird. I hope they change their general attitudes or they won't survive long.
Very true - great comment
I visited both for my 30th birthday, and honestly had a much better time in Shenzhen. The locals were super friendly, the food was great (and cheap). Good times!
Food is cheaper in SZ but then again I’m too paranoid about gutter oil and stuff.
As a resident of HK for the last 14 years never had an issue here after all its really a workers type of cafe, mingle with the locals easy as.
I have been eating there for 30+ years and never ever experienced bad service. Tea with milk is one of the best and able to keep the standard. The only thing that they are very angry at are those who put the cutlery into the free tea they serve as that wil knock the glass down
Good on you to get over the fear from the bad experience 6 years ago, and bring on the egg sandwich (which is super yum and soft!)
welcome to HK again~~~ as a local Chinese I haven't been to Australia Dairy for long time since I really not enjoy the vibe lol
Nice vlog. If a restaurant rudely kicked me out I would never go back though ! Hot coke sounds dubious as well. LOL.
I would think any restaurant would welcome you. You're awesome!
Have you tried any of the other varieties of mooncakes in China? like Suzhou-style with the flaky crust(thanks lard) and not your typical fillings? like pepper-salt, which is more of a crush nuts mix flavoured with a little bit of salt and sichuan pepper. or jinhua/yunnan ham mooncake which is sweetened with honey. or a rock moss(it's a stringy algae that grows on tidal rocks, called tai tiao 苔条) and crushed pine nuts stuffed mooncake. There's some fresh versions as well that basically just bite-sized meat pies, but with minced pork, shaoxing wine, grated ginger, a touch of soy sauce, and more lard.
A lot of the dishes in these cafes could easily be cooked at home with little effort. Young people queuing up to eat them and paying a premium is just a twenty first century hype.
Wow I'm so early 😂. I live for your videos! ❤
There must be a reason why this restaurant is so popular! One look and you can tell the food here must be amazing.
Loved it when you ask ‘where is the cha siu’
HK is not the only place where the restaurant staff are being rude to visitors. Japan is the same. Visitors don't like to go to touristy places, they want to go to authentic local restaurants, but those restaurants usually target local and loyal customers instead of travelers who only visit the store once in their lifetime. Most of the visitors don't know the local menu, the staff had to explain how everything tastes like and many cases there's language barrier, plus the visitors sometimes don't know the customs and think they were scammed. As a result, many Japan and Hong Kong local street vendors stop welcoming outsiders.
Hot coke is being used as a medicine for cold, seriously. So you don't usually see people ordering it, but it's on the menu.
I grew up in HK and I've never had Hot Coke.
I like having it with lemon on a cold day!!
Dr Pepper is also great hot. The company actually suggested serving it that way in the winter decades ago and it became a bit of a niche Texan tradition in the areas around Waco where the company was founded
@@same.6409 it tastes quite nice but massive damage to teeth
You need to add lemon plus ginger for medicine used.
hot cola especially with lemon is actually for the throat to sooth it and help heal a cough :)
they are good. i was born and raised in Hong Kong...my school is also close by to this restaurant. o usef to go there once a week for lunch.
No wonder... It's in Hong kong. The place known for its wonderful service. Love it when they give you the "hurry the fux up" face when you try to pull out some bills to pay for your food.
Macaroni in soup and ham sandwich are two of the signature dishes in Hong Kong, never getting tired of it.
This is Hong Kong’s unique way of hospitality
Yeah rude
yeah, nah no thanks , i'll take my money elsewhere
Insulting the whole HK people!!!
it isnt... its rudeness masquerading as quick service
@@foodmore exactly, like if you hate your job/life so much that you feel the need to take it out on paying customers then maybe you shouldn't be working in hospitality.
Welcome to my hometown. Enjoy all the yummy yummy food here ❤.
Welcome back to Hong Kong🇭🇰💗🙌🏻😄
Awesome Amy! I love your channel. Like that you tried the HK cafe cheap eats. You may want to seek the authentic Chinese savory jerky which comes in beef, pork, or chicken dry jerky. Might be hard to find in Hong Kong. Let me know what you think?
never had any bad experience since my first visited back to 1988 ,still my favourite cafe in Hong Kong and the one and only
wow , u r in hk now ! the austrialia dairy co is famous in hk in someway n u learn it after u visit ..hahah. hope u enjoy yr time here , enjoy it !
As a Hongkonger, I seldom go to Autralian Dairy Company cause you will always see a long queue outside.
The food should be good but you can eat similar delicacies from the regular set meal in other cha chaan teng as well ! But yeah as tourist it will be nice to have a try for this 'prestigious' place, at least the food will not disappoint you !
There are a lot of local street food in Hong Kong as well, like egg waffles, rice noodle rools, Hong Kong-style Milk Tea, curry fish balls ... Try them when you get the chance next time 😆
In addition to being a shopping paradise, Hong Kong is also known as a "food paradise". Hong Kong’s food culture is the intersection of Eastern and Western cultures, forming a set of eating habits that combine Chinese food (mainly Cantonese food) and Western food. As a gathering place for people from all over the world, Japanese, Korean, Taiwanese, Vietnamese, Thai and Indian restaurants are very common in Hong Kong.
She finally did it!
Australia milk company is one of most profitable restaurants in Hong Kong food is good and cheap and fast famous for poor service many low end restaurants is like this just don't expect much .
I think the staff are not happy with overloaded work, I don't expect they have extra high pay.
As a local HKer and foodie, we go to the Australia Diary Company not only after their food (the food is not bad but also not superb). We go there to experience the environment of the restaurant, or specially the (poor) service and attitude of the waiters. If you do not get scolded or can leave peacefully after the meal, you know you can thank God for giving you a good day and be happy for the rest of the day.
The Australian Dairy Company has lost a lot of customers, so there's no need to queue. Half of the place is empty, and the attitude is much better now.
Great video!!
Hot coke with calamansi is a medicine for sore throat used by Chinese here in the Philipines. It get rid sticky phlegm in your throat as well as in your lungs.
You should really go to Kwai Chung Plaza, great snacks throughout the whole mall, super down to earth local small businesses
Yeh.. I think going to a food market could be a better experience as well for foreign travellers... they avoid the rushy places. I guess this is why some places do buffets... cos then it gives the control back to the person instead. So...
Welcome back to our beautiful city! You must be the only westerner I know who loves Chinese mooncakes! 😂 Personally I only like the traditional version … salted egg yolks with lotus seed paste. Love your positive energy and open mindedness for food. It’s a joy to watch your videos. Keep up the good work and safe travels! ❤
Hi Amy
I love your channel and when I get notifications for a new video, I know I have something to look forward to at the end of the day.
I remember your camera broke a few videos back when you were in the desert,and had to rely on your iphone and Insta 360.
Can I ask what you've been using since, as well as what other gear you use? I want to look into an Insta 360 and was wondering if you've used any of there other products?
HK macaroni is something I’ve grown up with. Definitely tastes kinda starchy imo!
Hahaha amy it was a good try in speaking Cantonese
Happy to see you trying to speak it😅