Been using DPP for years and did not realize several of these. Good organizational tools that do not require you to abandon the file structure on your computer. Thank you!
What was Canon thinking when they released this software? It's not backwards compatible with older versions which means that none of the corrected images and recipes processed in DPP3 can be read in version 4. If I want to see the recipes I used in my older images, I have to have version three installed!
Canon - thanks and i use your DPP exclusively - BUT PLEASE tell me two things. 1. when using collection (which is great) is there a setting which tells me where the photo is actually stored. 2. when modifying in collection or any other location when i go to save it does not default to the orignal file location. HELP
Hi bill z! Great question. Our friendly camera support team is happy to answer these and any other software questions you have. In the USA, you can contact them at 1-800-652-2666 Monday-Friday and Saturday; excluding holidays. If you are outside the USA, you can reach support for your country via the Global website here - Canon.us/globalsupport. Hope that helps!
@@CanonUSA Actually i thought YOU would give me (and others) the answer to correct this issue, which by the way I've come across many others who have the same issue. ps I'm un USA
Hello Leandro, This software does not have a menu option for backing up or archiving. Our camera support agents are happy to discuss the software features in detail. They can be reached at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays We hope this information is useful.
@@CanonUSA Does it create any kind of file that embeds with the photo somehow, so that your collections can be brought up if you reinstall DPP 4 on another computer?
It would be nice is Canon was more active in evolving DPP. It vitally needs updating to take advantage of modern Windows and IOS tablet operations, and it really needs a Wndows file "breadcrumbs" location bar.
Don't wanna correct a pro but at 3:05 you stated that if one right clicks a chosen "collection" you can delete it from that category. Perhaps this is possible on a PC but does not work on the Mac. In order for someone to delete the chosen collection, they MUST go to FILE and scroll down to the option menu where you will find "Delete collection" then confirm. Right clicking on a Mac does not delete the chosen "collection"
I use Affinity Photo editor and DPP only has the option to transfer files to Photoshop. Is it possible to transfer the files to an editor of your choice? I manually transfer at present to a file destination especially for Affinity Photos.
Can you help me to delete the pictures in DPP4 that I do not want? I can not move to trash as you have indicated in the video. I use DPP4 in my MacBook Air. Thank you!
Hi Jim! Instructions for deleting an unwanted image from DPP are listed on page 39 of the Digital Photo Professional for Mac, instruction manual. Here is a link to the manual: Canon.us/gv75l. If you have other questions, our camera support agents are happy to help. You'll find your personalized support options in your My Canon Account at canon.us/account. We hope this information helps!
I have just installed this software, but I already use 'Photos' on Mac, so how can I edit the pictures in there? I can't seem to navigate to the 'photos' library.
+Mark Pullen Hi Mark! The Photos application is showing pictures in a folder on your computer, the same way that DPP does. You will just need to navigate to where those pictures are stored. By default this is usually under "Mac HD", "Users", "Your user name", "Pictures". You can contact our award winning technical support team for help with this! 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 8:00 am to 12:00 am, Saturday: 10:00 am to 8:00 pm Hope this helps!
Hi Susan: We are not sure what type of presets you may have purchased. Our camera support team would be happy to help you with the DPP4 features. You can contact an agent at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this information is useful.
This DPP4 for Windows seems to be easy, so far I struggle when I open a photo or image, I just want to close after I view the photo, for the life of me I can't find the typical option close. I pait watercolor and oil so I need to see the photo I am painting from, so I go to DPP4, I open it and I view it for details or examine it, but I can not close to go to the next photo.
Hi, Karl! Your fellow photographers may be able to figure out a solution for you on the Canon Community Forum. Sign up and post today at canon.us/forum
hi, I have Canon Digital Photo Professional 4 bisc i got my new canon camera. every thing works on disc on laptop accept 1 thing when i go into edit image and go to perform basic image adjustment, white balanc adjustment, shot settings DOES NOT WORK for me. can you please tell me is wrong .......... Thanks
I have about 1000 action photos from high school soccer games. Files are about 6 MB which is too big to upload and share all of these. What is fastest way to batch save these as smaller files
Hi Jim! You can find instructions on Batch Processing images, in Section 6 (Page 131) of the Digital Photo Professional manual. Here is a short cut. Canon.us/lrhxs. You will find the steps for saving and resizing the images as JPEG or TIFF files. We hope this helps!
Hi I have Canon camera, some time i shoot in RAW images, but when i edit RAW images on DPP software there is no command accept and shows unsupported images, help
Hello Naveen, Our camera support agents would be happy to help you with the Digital Photo Professional software. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat. We hope this helps.
Hello again, can you please tell how to blur the background in DPP4 ? I was looking in help and searching over the internet and could not find the procedure. Please help me to discover.
Hello! This requires more advanced image manipulation that a more advanced photo editor might be capable of. For the best image quality, we recommend working with a shallow depth of field while taking the photo. Hope this helps!
Hi Patricia. Our friendly camera support team would be the best ones to answer this question. You can contact them at 1-800-652-2666 Monday- Friday; excluding holidays. Outside the USA, visit our Global website at Canon.us/globalsupport. In general, if you view or work with a RAW file in DPP4, it remains a RAW file until you process it out as a JPEGl Our support team has the experts on this and can answer all your questions. Hope this helps.
Hi, Rick! You can create a new folder to move images to or as a new destination for images that have been processed by right-clicking in the folder navigation pane and selecting [New Folder]. However, images and folders cannot be shared or e-mailed from DPP. For this, you may want to look into using the Canon iMage Gateway. Find out more about it at Canon.us/gqgyt We hope this helps!
@@ericvigstol2838 Hello again! Your images are not actually stored in DPP, so it isn't necessary to transfer then out. All you will need to do is follow the upload procedure on the website, either dragging and dropping an image into the outlined space on the Canon iMage Gateway website when asked to, or clicking in that outlined space to open a navigation window to find the images you want to upload.
Hi Arif! If you hold the CTRL key on the keyboard, you can click on each individual image you want to work with and it will highlight each of them at the same time. You can also click on a starting image in a group, hold the SHIFT key, then click on the ending image in a group and it will highlight all the images in between. We hope this helps
Hello! On the left-side of the main window in DPP, there are margins that you can click, hold and drag to resize the different parts of the window, including the navigation pane. You should see five dots at the edge of that pane. Make sure the navigation pane isn't set to appear so small that you can't see the folders listed. We hope this helps!
Hi George! Simply select all of the images in a particular folder, which is easy to do with keyboard shortcuts like CTRL+A, then select Batch Process under the File menu, which also has its own CTRL+B keyboard shortcut. A window will appear where you can specify the settings each RAW will be processed with. We hope this helps!
Hi! You can use the filter/sort function to quickly find photos by name. Be sure to check the Digital Photo Professional manual for more information on how to use this feature. Hope this helps!
@@CanonUSA I have the manual - there’s nothing in it that shows how to find by file name. You can sort by file name - unless you can explain what I’m missing.
@@Aerosnapper Once everything's sorted alphabetically, it makes it easy to find a particular file by scrolling through the list. If you need additional help, our EOS support team will be glad to answer your questions. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Glad we could help!
That sounds like an excellent question for our friendly camera support team who will be the best equipped to look into this inquiry for you. You can reach them at: 1-800-OK-CANON (800-652-2666) weekdays, from 9:00 am to 9:00 pm ET, and Saturday from 9:00 am to 7:00 pm ET. We hope this helps!
Hi Jodi! If you right-click on the image and select [Info] or press [CTRL+I], a window will appear showing the EXIF information and metadata. There is a field for keywords. We hope this helps!
Thank you. Does Canon have a software that will allow me to enter copyright info and keywords ? Or could u suggest one that is not expensive or possibly free ?
Canon's own EOS Utility does allow you to set the owner's name and copyright data while connected to the camera. You can find out more about how to do this in this article: Canon.us/zz3p As for keywords, those can easily be added as "tags" when viewing the properties for the image in Windows Explorer. Whatever tags you enter for the image, DPP will read as keywords.
Hi Karl. Our support team is happy to go over it with you to determine why you're receiving that message. Please reach out to them at Canon.us/ContactYT We look forward to hearing from you!
Hi, Mustafa! We recommend posting about this on the Canon Community Forum. You can post example images there and your fellow Canon users and our team of in-house experts can figure out a solution for you. Sign up and post today at canon.us/forum Hope to help you soon!
It also depends, what the format is of the original photo. To begin with the best file photo formats to work on and resize are .RAW, PNG, ESP, BMP, GIF, and highly recommended is the format .TIFF. all these formats are heavy and are scalable, you can enlarge or reduce the size of the photo without losing quality, brightness or anything. JPEG is a different deal, when you save on this format the amount of bytes are less. People use this popular format to transfer over the internet or email to you family or upload pics to your website. So it really depends on what you are doing.
When I delete the pictures from DPP 4, it deletes them from my computer too! Why?!? It is the most stupid and counter-intuitive ever! No editing program I know of deletes the pictures from the source folder on the HDD. What is the point of that?!?
Hi! To select multiple consecutive photos in Digital Photo Professional in addition to many other applications on Mac and Windows computers, click once on the first file you want to select and then hold down the SHIFT key and click once on the last file you want to select. Hope this helps!
Been using DPP for years and did not realize several of these. Good organizational tools that do not require you to abandon the file structure on your computer. Thank you!
After recently trying DPP4, I am instantly hooked and dropping Lightroom. What an improvement, Canon!
Great Canon DPP hats off to you Sir as to day I downloaded latest version 4.12.20 dpp free of cost.ADOBE I have to pay.You are doing great service.
What was Canon thinking when they released this software?
It's not backwards compatible with older versions which means that none of the corrected images and recipes processed in DPP3 can be read in version 4.
If I want to see the recipes I used in my older images, I have to have version three installed!
Canon - thanks and i use your DPP exclusively - BUT PLEASE tell me two things.
1. when using collection (which is great) is there a setting which tells me where the photo is actually stored.
2. when modifying in collection or any other location when i go to save it does not default to the orignal file location.
HELP
Hi bill z!
Great question. Our friendly camera support team is happy to answer these and any other software questions you have. In the USA, you can contact them at 1-800-652-2666 Monday-Friday and Saturday; excluding holidays. If you are outside the USA, you can reach support for your country via the Global website here - Canon.us/globalsupport. Hope that helps!
@@CanonUSA Actually i thought YOU would give me (and others) the answer to correct this issue, which by the way I've come across many others who have the same issue.
ps I'm un USA
Brilliant! But question: what if a format my PC? Can I backup my catalog beforehand? Including ratings and check marks?
Hello Leandro,
This software does not have a menu option for backing up or archiving. Our camera support agents are happy to discuss the software features in detail. They can be reached at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays
We hope this information is useful.
Did you find a solution?
@@CanonUSA Does it create any kind of file that embeds with the photo somehow, so that your collections can be brought up if you reinstall DPP 4 on another computer?
It would be nice is Canon was more active in evolving DPP. It vitally needs updating to take advantage of modern Windows and IOS tablet operations, and it really needs a Wndows file "breadcrumbs" location bar.
Don't wanna correct a pro but at 3:05 you stated that if one right clicks a chosen "collection" you can delete it from that category. Perhaps this is possible on a PC but does not work on the Mac. In order for someone to delete the chosen collection, they MUST go to FILE and scroll down to the option menu where you will find "Delete collection" then confirm. Right clicking on a Mac does not delete the chosen "collection"
If you use a colorchecker image (e.g. xbrite, etc.) is there a way to load ICC color settings into DPP4?
This is a great question for the Canon Community! canon.us/community
I use Affinity Photo editor and DPP only has the option to transfer files to Photoshop. Is it possible to transfer the files to an editor of your choice? I manually transfer at present to a file destination especially for Affinity Photos.
Can you help me to delete the pictures in DPP4 that I do not want? I can not move to trash as you have indicated in the video. I use DPP4 in my MacBook Air. Thank you!
Hi Jim!
Instructions for deleting an unwanted image from DPP are listed on page 39 of the Digital Photo Professional for Mac, instruction manual. Here is a link to the manual: Canon.us/gv75l.
If you have other questions, our camera support agents are happy to help. You'll find your personalized support options in your My Canon Account at canon.us/account.
We hope this information helps!
I have just installed this software, but I already use 'Photos' on Mac, so how can I edit the pictures in there? I can't seem to navigate to the 'photos' library.
+Mark Pullen Hi Mark! The Photos application is showing pictures in a folder on your computer, the same way that DPP does. You will just need to navigate to where those pictures are stored. By default this is usually under "Mac HD", "Users", "Your user name", "Pictures". You can contact our award winning technical support team for help with this! 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 8:00 am to 12:00 am, Saturday: 10:00 am to 8:00 pm Hope this helps!
I have presets that I purchased and would like to import to DPP4, but cannot see the option to do this. Please help.
Hi Susan:
We are not sure what type of presets you may have purchased. Our camera support team would be happy to help you with the DPP4 features. You can contact an agent at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays.
We hope this information is useful.
This DPP4 for Windows seems to be easy, so far I struggle when I open a photo or image, I just want to close after I view the photo, for the life of me I can't find the typical option close. I pait watercolor and oil so I need to see the photo I am painting from, so I go to DPP4, I open it and I view it for details or examine it, but I can not close to go to the next photo.
Keep getting Lens data not available. Even when I add a lens to the list. Can you help.. I have a canon 5Dmk11, and use just canon L, lenes.
Hi, Karl! Your fellow photographers may be able to figure out a solution for you on the Canon Community Forum. Sign up and post today at canon.us/forum
hi, I have Canon Digital Photo Professional 4 bisc i got my new canon camera. every thing works on disc on laptop accept 1 thing
when i go into edit image and go to perform basic image adjustment, white balanc adjustment, shot settings DOES NOT WORK
for me. can you please tell me is wrong .......... Thanks
I have about 1000 action photos from high school soccer games. Files are about 6 MB which is too big to upload and share all of these. What is fastest way to batch save these as smaller files
Hi Jim!
You can find instructions on Batch Processing images, in Section 6 (Page 131) of the Digital Photo Professional manual. Here is a short cut. Canon.us/lrhxs. You will find the steps for saving and resizing the images as JPEG or TIFF files.
We hope this helps!
Hi I have Canon camera, some time i shoot in RAW images, but when i edit RAW images on DPP software there is no command accept and shows unsupported images, help
Hello Naveen,
Our camera support agents would be happy to help you with the Digital Photo Professional software. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy
Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat.
We hope this helps.
Hello again, can you please tell how to blur the background in DPP4 ? I was looking in help and searching over the internet and could not find the procedure. Please help me to discover.
Hello! This requires more advanced image manipulation that a more advanced photo editor might be capable of. For the best image quality, we recommend working with a shallow depth of field while taking the photo. Hope this helps!
Will the saved items remain as raw files?
Hi Patricia.
Our friendly camera support team would be the best ones to answer this question. You can contact them at 1-800-652-2666 Monday- Friday; excluding holidays. Outside the USA, visit our Global website at Canon.us/globalsupport.
In general, if you view or work with a RAW file in DPP4, it remains a RAW file until you process it out as a JPEGl Our support team has the experts on this and can answer all your questions. Hope this helps.
If I close DPP 4 and re-open it, will my collections still be there?
Hi James!
Images displayed in a collection folder are retained even after you exit Digital Photo Professional.
We hope this information helps.
So how do you create a folder of images and share with others? Can you email a collection to someone?
Hi, Rick! You can create a new folder to move images to or as a new destination for images that have been processed by right-clicking in the folder navigation pane and selecting [New Folder]. However, images and folders cannot be shared or e-mailed from DPP. For this, you may want to look into using the Canon iMage Gateway. Find out more about it at Canon.us/gqgyt We hope this helps!
CanonUSA
Thanks! So I started my image gateway account. Do you have any videos on how to transfer images fromm DPP4 to my Gateway account?
@@ericvigstol2838 Hello again! Your images are not actually stored in DPP, so it isn't necessary to transfer then out. All you will need to do is follow the upload procedure on the website, either dragging and dropping an image into the outlined space on the Canon iMage Gateway website when asked to, or clicking in that outlined space to open a navigation window to find the images you want to upload.
how do you manually select the number of photos u want? instead of selecting pictures one by one
Hi Arif! If you hold the CTRL key on the keyboard, you can click on each individual image you want to work with and it will highlight each of them at the same time. You can also click on a starting image in a group, hold the SHIFT key, then click on the ending image in a group and it will highlight all the images in between. We hope this helps
Hello, is there any possibility to blur a background in DPP 4? Thank you!
Hi imiu2002! It is possible to use Digital Photo Professional to blur the background of images. We hope that helps!
can I shoot RAW on a SX540HS? I can't figure it out
Hi! The PowerShot SX540 HS saves still photos as JPG files. This model does not offer RAW image capabilities.
Hope this helps!
Will dpp4. 9.20.0 work on imac 4k and imac 5k retina displays?
Hi Drake! DPP 4.9.20 is compatible with those iMacs running OS 10.11, 10.12 and 10.13. We hope this helps!
I can't see folder section in my CPP4 and i'm not able to give specific locations, can you please tell me how to fix it ?
Hello! On the left-side of the main window in DPP, there are margins that you can click, hold and drag to resize the different parts of the window, including the navigation pane. You should see five dots at the edge of that pane. Make sure the navigation pane isn't set to appear so small that you can't see the folders listed. We hope this helps!
@@CanonUSA Thank you!
Hi Guys
Is there a quick way to convert all of the images in a folder from a Raw file to jpeg ? Thanks in advance
Hi George! Simply select all of the images in a particular folder, which is easy to do with keyboard shortcuts like CTRL+A, then select Batch Process under the File menu, which also has its own CTRL+B keyboard shortcut. A window will appear where you can specify the settings each RAW will be processed with. We hope this helps!
got it, thank you very much :)
All very well - but where's the ability to search for a particular named image ?
Hi! You can use the filter/sort function to quickly find photos by name. Be sure to check the Digital Photo Professional manual for more information on how to use this feature.
Hope this helps!
@@CanonUSA I have the manual - there’s nothing in it that shows how to find by file name. You can sort by file name - unless you can explain what I’m missing.
@@Aerosnapper Once everything's sorted alphabetically, it makes it easy to find a particular file by scrolling through the list. If you need additional help, our EOS support team will be glad to answer your questions. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Glad we could help!
@@CanonUSA that’s an interesting opinion that conceals the hard truth that there is no ‘find’ function. Mark this down as ‘could do better’.
tacking photos in raw but dpp shows them in jpeg how do i convert jpeg to raw photos
That sounds like an excellent question for our friendly camera support team who will be the best equipped to look into this inquiry for you. You can reach them at: 1-800-OK-CANON (800-652-2666) weekdays, from 9:00 am to 9:00 pm ET, and Saturday from 9:00 am to 7:00 pm ET. We hope this helps!
Does DPP have a metadata template and a keywords window?
Hi Jodi! If you right-click on the image and select [Info] or press [CTRL+I], a window will appear showing the EXIF information and metadata. There is a field for keywords. We hope this helps!
Yes thank you very much. However, once i am in that window, it will not let me enter information. is there a tutorial for this area of the program?
Hello again! The information can be viewed with DPP, but DPP does not have the ability to edit the information.
Thank you. Does Canon have a software that will allow me to enter copyright info and keywords ? Or could u suggest one that is not expensive or possibly free ?
Canon's own EOS Utility does allow you to set the owner's name and copyright data while connected to the camera. You can find out more about how to do this in this article: Canon.us/zz3p
As for keywords, those can easily be added as "tags" when viewing the properties for the image in Windows Explorer. Whatever tags you enter for the image, DPP will read as keywords.
Keep getting Lens data not available. Even when I add a lens to the list. Can you help..
Hi Karl. Our support team is happy to go over it with you to determine why you're receiving that message. Please reach out to them at Canon.us/ContactYT We look forward to hearing from you!
my photos don't come up when i select the folder
Why do my thumbnails show up as question marks (?). I have a Mac computer.
Did not know that DPP4 only works on certain canon bodies.
Seems like an OK software, I am unable to view my RAWs from my 2018 camera without this app, so it's a 5* from me.
Spent a few hours trying to find a way to open an image by typing its path/name. No way. Who wrote this thing?
Lol, I’ve tried using this. It looks all nice until you export the photo to JPEG. It’ll look like crap.
Hi, Mustafa! We recommend posting about this on the Canon Community Forum. You can post example images there and your fellow Canon users and our team of in-house experts can figure out a solution for you. Sign up and post today at canon.us/forum
Hope to help you soon!
Must be a user error because exported JPGs look wonderful.
It also depends, what the format is of the original photo. To begin with the best file photo formats to work on and resize are .RAW, PNG, ESP, BMP, GIF, and highly recommended is the format .TIFF. all these formats are heavy and are scalable, you can enlarge or reduce the size of the photo without losing quality, brightness or anything. JPEG is a different deal, when you save on this format the amount of bytes are less. People use this popular format to transfer over the internet or email to you family or upload pics to your website. So it really depends on what you are doing.
When I delete the pictures from DPP 4, it deletes them from my computer too! Why?!? It is the most stupid and counter-intuitive ever! No editing program I know of deletes the pictures from the source folder on the HDD. What is the point of that?!?
how do I select multiple photos at once ?
Hi! To select multiple consecutive photos in Digital Photo Professional in addition to many other applications on Mac and Windows computers, click once on the first file you want to select and then hold down the SHIFT key and click once on the last file you want to select.
Hope this helps!