Ooma: Super cheap phone service | Consumer Reports

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  • เผยแพร่เมื่อ 24 พ.ย. 2024
  • Ooma is an Internet phone service that lets you make free calls anywhere in the U.S. Consumer Reports checks it out. Save money on triple-play cable services: bit.ly/1hlJFv8

ความคิดเห็น • 129

  • @josephberlyak4229
    @josephberlyak4229 8 ปีที่แล้ว +14

    I drooped cable TV and went to an HD antenna but kept the internet connection. Got Ooma for $119. and pay $4.23 for tax and 911 service per month. So I went from $200. per month to $86. per month. Ooma works great and has a good service department. Something that some others lack.

  • @jonathanbernal2179
    @jonathanbernal2179 4 หลายเดือนก่อน +1

    I purchased Ooma home telephone. (Didn't really need it)...never home!
    The concept and technology, (VOIP) is not new but I recently cut the cord from my cable provider and now save almost $200/month.

  • @WhittyPics
    @WhittyPics 6 ปีที่แล้ว +3

    I put a battery backup on mine for both the ooma base and my cable modem/router. I lost my first ooma unit when the power flickered off and back on quickly. Electronics don't like that crap. The battery backup UPS will also give you the ability to use your phone when the power goes out.

  • @mYTHklm
    @mYTHklm 9 ปีที่แล้ว +17

    Have had Ooma since 2008 no taxes no fees. Savings so far $1600+

    • @Clankillas
      @Clankillas 6 ปีที่แล้ว +2

      K Mathew I just bought mine, new apartment, needed this for the ability to fax documents mostly not for calls but having both options isVery good!

    • @marksantos5961
      @marksantos5961 6 ปีที่แล้ว

      I'm planning to buy one. What do device did you bought and how do you avail the fax service? Thanks

  • @felicelamanna3654
    @felicelamanna3654 3 ปีที่แล้ว +2

    Today I called 5 different cell phones from Canada to Europe, all disconnected immediately. Customer service claimed problem on their end, but I am still charged 10 min long distance. I also have the prepaid top tier plan. You decide.

  • @an-tm3250
    @an-tm3250 5 ปีที่แล้ว +7

    Life has improved since these early days. Ooma now $50, contracts disappearing.

  • @jimkatiecrocker4649
    @jimkatiecrocker4649 4 ปีที่แล้ว +11

    is this an 80's infomercial? duh savings !

  • @bgregg55
    @bgregg55 10 ปีที่แล้ว +4

    the ooma telo is now down to $100 after rebate at Amazon

  • @jamesvandamme7786
    @jamesvandamme7786 8 ปีที่แล้ว +2

    I just ordered an ObiHai obi200, and I can pick my choice of viop providers. With ooma or vonage or the cable co. you are stuck with their one service. Google voice = free service.

  • @BTC909
    @BTC909 6 ปีที่แล้ว +5

    Under $5 a month & yes you can fax and no you don't have to use OOMA handsets.

  • @colbolt54
    @colbolt54 9 ปีที่แล้ว +2

    have had magicjack for 6 years no issues bought the mjpluse and no computer needed, dont like paying monthly fees!!!! thats why i like MAGIC JACK!!!!!

    • @jscottupton
      @jscottupton 7 ปีที่แล้ว +1

      Magic jack has a yearly fee.

  • @BTC909
    @BTC909 10 ปีที่แล้ว +4

    Ooma costs me $3.73 a month. Don't switch to Ooma if you are still under contract. I wouldn't use Ooma if you are on DSL & Ooma is useless with Satellite internet. Yes Ooma supports e911. The 5000 minute a month limit is for outbound calls only and probably won't be enforced unless you constantly go over. Yes you can use your existing phones. A wireless phone setup is ideal. If you want to keep your existing number the $40 port fee is a one time only fee. Ooma is cheaper at Costco and if you wait for Black Friday you can get Ooma for $99.

    • @bgregg55
      @bgregg55 10 ปีที่แล้ว +1

      Ooma works just fine on DSL.

  • @ChristianTJ9
    @ChristianTJ9 3 ปีที่แล้ว +2

    With a prior phone bill of $40 and a initial purchase of $149 from ooma, I've saved about $2011
    (Canadian) since June 2016
    .

  • @marshalkrieg2664
    @marshalkrieg2664 5 ปีที่แล้ว +1

    How is Omma nowadays ? What are the competitors to Omma ?

  • @ASHEVILLEMOVINGCOMPANY
    @ASHEVILLEMOVINGCOMPANY 9 ปีที่แล้ว

    this video on the phone service was real informative I'm just opening up my ooma now I never have phone service in the past so no fees for me if you're ever in Asheville North Carolina I would love to take you to my favorite barbecue restaurant the video was real informative and you did a great job I can call you anytime for free now thanks again

    • @annwithaplan9766
      @annwithaplan9766 9 ปีที่แล้ว

      +ASHEVILLE MOVING COMPANY I'm not too terribly far from you. I thought they said it comes out to about $24. a month in fees???

  • @thesilentobserver93
    @thesilentobserver93 8 ปีที่แล้ว +1

    Could have cancellation fees: This is why I don't ever have my phone under contract, and I don't bundle anything. I pay for my prepaid cellular phone and have a contract for internet, and that is about it.

  • @ClosetPankin
    @ClosetPankin 10 ปีที่แล้ว +10

    DUH
    SAVINGS

  • @douglasharrislane2748
    @douglasharrislane2748 4 ปีที่แล้ว +1

    Eye found out the hard way it works alot better when it is hook up to a indoor TV antena

  • @Luliak-v9t
    @Luliak-v9t ปีที่แล้ว

    I like her approach 😊" Duh".. lol.

  • @bobcardone7437
    @bobcardone7437 5 ปีที่แล้ว

    Just bought a new Ooma today at Best Buys, $79.

  • @XCPCORP
    @XCPCORP 2 ปีที่แล้ว

    I am hearing impaired. Wear dual hearing aids that are blue tooth compatible. Question is "why" doesn't Ooma offer blue tooth compatibility with people like me that need blue tooth to do be compatible with our hearing aids??? I have blue tooth to my car radio...why not the damn Ooma phone???

  • @Davidipac
    @Davidipac 10 ปีที่แล้ว +1

    You need a good dsl connection. Which in my case, is provided by the phone company! Then there's the loss if fax.,Why not just go for cell phone use.

  • @chrisryan8863
    @chrisryan8863 ปีที่แล้ว

    Does anyone know if I can get Ooma if I do not have a current home line? In otherwords, can I get a new number assigned or reactive an old phone number that was once mine from a couple of years ago?

  • @papercut3465
    @papercut3465 9 ปีที่แล้ว

    I have nettalk and I paid 45 a year tax and other fees include I am not sure is this better deal or not

  • @computermech
    @computermech 5 ปีที่แล้ว +1

    This is F-in ad for Ooma not consumer reports!!

  • @Kp-ld4so
    @Kp-ld4so 6 ปีที่แล้ว

    How do you setup with your Alexa echo spot and ooma telo handset together.?

  • @dhansel4835
    @dhansel4835 3 ปีที่แล้ว

    Can I hook OOMA to the Star-link internet service?

  • @jeanmalone5299
    @jeanmalone5299 2 ปีที่แล้ว

    Can I order just the telephone service and keep my phone ad present phone number 9

  • @youshowmeyours
    @youshowmeyours 3 ปีที่แล้ว

    What happens if internet goes out?

  • @t5e2
    @t5e2 10 ปีที่แล้ว +7

    what if your internet is down and you'll have to call your internet provider for tech support?

    • @jazzlynp
      @jazzlynp 10 ปีที่แล้ว +2

      t5e2 -- same issues with landlines or cell phones -- if the landline is down, how do you call? If your cell phone is down, how do you call?

    • @attmessage7684
      @attmessage7684 10 ปีที่แล้ว +3

      jazzlynp land lines are the most reliable, and they have NEVER gone down! durring power failures, storms, etc, I have never saw a copper land line service ever go down.

    • @If_Only_I_Knew_Why
      @If_Only_I_Knew_Why 9 ปีที่แล้ว

      t5e2 (super late response)
      In my case, I have a bundle with charter. If one service is down, ALL services are down. Ooma is cheaper and if there's issues, calls can be forwarded to my cellphone, which is nice.

    • @jamesvandamme7786
      @jamesvandamme7786 8 ปีที่แล้ว

      +Eric Xu Our land line goes out every time it rains hard, but Verizon doesn't want to fix it. I just ordered an ObiHai VOIP adapter, we'll see how it goes.

    • @josephberlyak4229
      @josephberlyak4229 8 ปีที่แล้ว +4

      use your cell phone

  • @yanni4037
    @yanni4037 6 ปีที่แล้ว +1

    I got 2 telemarketing calls as soon as I plugged this thing up. I've had it 2 months now, and today was the worst. I got 6 telemarketing calls and 4 of them left voicemail. I've never even given this number out to anyone. I never got one telemarketing call with Magic Jack. Also, Ooma is only posting positive reviews from reviewers on their website. None of my reviews get published there. Now I've bought a cell phone and I use Ooma as my throw-away phone number. I've turned off the voicemail. So if you're looking for a cheap throw-away number, Ooma is definitely for you.

  • @cliffordskalba3077
    @cliffordskalba3077 6 ปีที่แล้ว

    ..... Fuzzy math... My Magic Jack costs $40. year... Taxes of $4 to $5 a month adds up to $48 to $60.. I know.. Some folks can`t do simple math..

  • @eddavid5391
    @eddavid5391 7 ปีที่แล้ว +1

    does ooma work with MFP equipment? (i.e. multi-function printers) does ooma permit you to send and receive faxes easily?

    • @enufots4621
      @enufots4621 6 ปีที่แล้ว +1

      I have an old HP officejet G85 All-In-One printer and was able to send a fax just a few days ago. The HP printer had a line input to which I attached directly to the Ooma. I disconnect the HP from the Ooma and plug my phone back in after each fax. I didn't have a phone splitter. VOIP (Ooma) is not very tolerant of fax signals so I dropped the fax resolution to "Standard". I am not in an office environment & therefore never tried receiving a fax.

  • @KishorTwist
    @KishorTwist 7 ปีที่แล้ว +1

    *Can't wait to get one!*

    • @amasood_
      @amasood_ 7 ปีที่แล้ว +1

      Mine comes in a few hours 🤗

  • @AJ-xm4xc
    @AJ-xm4xc 6 ปีที่แล้ว

    My internet provider forces me to get phone and tv as well. So no dice.

  • @slpip4365
    @slpip4365 หลายเดือนก่อน

    It is NOT free. Still have to pay the 911 month fee.

  • @sheabuske4445
    @sheabuske4445 5 ปีที่แล้ว

    It’s obvious she’s not really looking at that calculator. *giggles* awww bad acting. That Ooma does seem like a great idea for my home.

  • @raydioz3858
    @raydioz3858 9 ปีที่แล้ว +1

    When the power goes out there's nothing to talk on.

    • @dischordia23
      @dischordia23 8 ปีที่แล้ว

      You can plug into a UPS (uninterruptible power supply)

    • @raydioz3858
      @raydioz3858 8 ปีที่แล้ว +1

      What is the price of one of those?

    • @dischordia23
      @dischordia23 8 ปีที่แล้ว

      Ray Dioz Varies by size. The 'APC Battery Backup & Surge Protector' (BE350G) was $30 on Amazon two days ago. Watch for sales.

    • @dougiequick1
      @dougiequick1 7 ปีที่แล้ว

      Hello! The MAKE battery back up "UPS"systems!

  • @pete5668
    @pete5668 5 ปีที่แล้ว

    how much are the taxes and FEES? The devil is in the details, which is why they don't mention how much those are.

  • @jazziecat2354
    @jazziecat2354 10 ปีที่แล้ว +1

    i have it it okay!! u do need internet!!

  • @jscottupton
    @jscottupton 9 ปีที่แล้ว +1

    The technology and services are FAR, FAR superior to Magic Jack. No comparison. Magic Jack is a TOY compared to OOMA. Remember that ALL VOIP phones are internet-dependent so it goes out if the internet drops. OOMA has a way around that. Get the "premium" service for an additional 10 per month and you can set it up to forward calls to any other phone if the internet connection drops. Using "simpli safe" security instead of an old-school security company allowed me to drop the ATT landline at my small store. Using OOMA allows me to make phone calls without a POTS line. Now I am working on how to send and receive faxes. There are lots of services which use scanners and internet so no FAX machine is needed. ATT's POTS line is no longer needed.

    • @trinifirst6702
      @trinifirst6702 9 ปีที่แล้ว

      Have you compared this to Basic Talk? $10 up front, about $12 monthly with taxes.

  • @95thRiflesOCI
    @95thRiflesOCI 10 ปีที่แล้ว +3

    Power outage = gg phone.

  • @textpros
    @textpros 7 ปีที่แล้ว +2

    omg here is this consumer reports lady again! remember that episode of Seinfeld w/ the woman that has the outdated hairstyle from the 80's??!! well I think this may just be her, sum women out there pleaz tell her to update this horrible hairstyle

  • @Jazzzzer456
    @Jazzzzer456 3 ปีที่แล้ว

    Lady you need to go back to Masco if you’re paying $200 for the service roughly for the equipment and then $45 a month in taxes which 12×5 at $60 a year you’re not getting the service for five dollars in your first year you’re not too bright but you must work for Dumbo

    • @a.h.m.9420
      @a.h.m.9420 10 หลายเดือนก่อน

      nobody in the United States is paying $45 in taxes. The highest telecommunications taxes I know of are like $10

  • @zac2641
    @zac2641 7 ปีที่แล้ว

    Does this work with DSL?

    • @bennynoway6457
      @bennynoway6457 6 ปีที่แล้ว

      yes if you have fast DSL meaning 10 mbps or faster

  • @dougiequick1
    @dougiequick1 7 ปีที่แล้ว

    What she said makes ZERO sense! HOW could it be $24 a month when she had JUST said it is $5 a month????

    • @enufots4621
      @enufots4621 6 ปีที่แล้ว +1

      Her choice of words are very misleading. Let me explain: If the Ooma box costs $180 (1-time cost) & it cost you $40 to port (keep) your existing phone number (One-time fee during activation) and a $4-$5 (lets use $5/mo = $5 x 12 mos. = $60/yr.) monthly tax/fee it would equal to $280/year. Divide $280/12 month = $23.33. She is saying that it is LIKE paying $23.33/mo for that FIRST YEAR. Fact is you dish out $180 for the Ooma device, you port your phone # during activation for $40, and your monthly payments is only ~$5 per month. I've had Ooma for several years and all I've paid each month had been $3.xx-$4.xx/mo. Btw, Ooma device doesn't even cost $180 nowadays. I think I got it years ago at Costco for $125. Fyi, you must have Internet service for Ooma to work. After all...Ooma is basically using Voice Over IP (VOIP) or think of it as Voice over Internet.

  • @Linkz4King
    @Linkz4King 5 ปีที่แล้ว

    I pay 25 a year

  • @jeepgurl1379
    @jeepgurl1379 4 ปีที่แล้ว +1

    What happens when I lose internet service due to a power outage?

    • @Savannah-ed4rv
      @Savannah-ed4rv 3 ปีที่แล้ว

      it's a good idea to have a generator, or use your cell phone as a backup.

  • @exposingthedarknesswiththe9190
    @exposingthedarknesswiththe9190 5 ปีที่แล้ว +1

    However, when looking at the Obi Box pros and cons, there are plenty of unhappy people out there saying, its life span is about 5 months with no customer support or warranty! So, buying this device is a huge risk if to be considered!! IT MUST BE MADE IN CHINA!! :-(

  • @Kp-ld4so
    @Kp-ld4so 6 ปีที่แล้ว

    And contacts

  • @OfficialSistaKenyata
    @OfficialSistaKenyata 2 ปีที่แล้ว

    Bull ooma over charges they bill me 17 then charged me 23 the next week never again

  • @svenbernard1797
    @svenbernard1797 7 ปีที่แล้ว

    What they forget to mention is that when you setup the system you will need to buy a Number for EVERY USER in the system.
    So if you have 20 Staff with a phone, in Canada that would cost you 20x 25 Dollars for a neat 500 Bucks per month.
    Even if you only need 2 or 3 actual incoming lines and you never make more then a couple a minutes of calls per day.... 500 Buckaroos.
    We have 45 Staff and when asked, they told me 1125 Bucks per month. Nothing we can do about it.
    NOT WORTH IT.
    Even Telus is cheaper then that

  • @palmerchiroga
    @palmerchiroga 8 ปีที่แล้ว

    We tried Ooma business and liked the service, but Ooma was unable to port our 912-756-**** number to the account. So we had to cancel the account.
    Very disappointed in how Ooma handles my cancellation... in the email i received one day after cancelling the account
    "Since we will need to keep your account active while you look for a new owner of this device, we have temporarily suspended the billing on your account until [September 05, 2016], but your service and your account will remain active during this time, and we will resume billing your credit card for the monthly fees after [September 06, 2016] unless the account has been successfully transferred to the new customer."
    This is a typical BAIT & SWITCH

    • @Blakeyboi24
      @Blakeyboi24 5 ปีที่แล้ว

      Hi Mr. Palmer, good morning! I am sorry to hear about your experience. I understand it has been a couple of years ago but DM me, lets see what I can do.

  • @thwipp89
    @thwipp89 10 ปีที่แล้ว

    what does CR think of republic wireless?

    • @If_Only_I_Knew_Why
      @If_Only_I_Knew_Why 9 ปีที่แล้ว

      thwipp89 I have it. It works and its cheap, but they have a new billing system that seems pretty interesting.

  • @veronicagroom4301
    @veronicagroom4301 2 ปีที่แล้ว

    These are lies! Something is always need!

  • @CMDRtesh
    @CMDRtesh 4 ปีที่แล้ว +1

    This was made in 1982.... Who the hell still has a roll calculator!?! Even here hair style screams outdated

  • @rzxkp7none275
    @rzxkp7none275 2 ปีที่แล้ว

    Phone company at house a lot.

  • @clintonwhite2536
    @clintonwhite2536 6 ปีที่แล้ว

    I LOVED IT

  • @textpros
    @textpros 8 ปีที่แล้ว

    The 80's called, they want their hair back

  • @djbrucebanner9882
    @djbrucebanner9882 6 ปีที่แล้ว

    I like it

  • @yasmine5105
    @yasmine5105 4 ปีที่แล้ว

    LOl "My eyes are bleeding.

  • @afzalpatel1157
    @afzalpatel1157 4 ปีที่แล้ว

    This is the worse home phone co.

    • @afzalpatel1157
      @afzalpatel1157 4 ปีที่แล้ว

      It is a garbage phone line and worse customer service.
      I moved back to ACN

  • @brianhayashi7774
    @brianhayashi7774 10 ปีที่แล้ว

    buy a magic jack

  • @colbolt54
    @colbolt54 9 ปีที่แล้ว

    rabbit jack is better!!!!! no monthly fees, just one yearly low low fee of 9 dollers

  • @jfrolet57
    @jfrolet57 9 ปีที่แล้ว +2

    I have OOma and it sucks. calls dropped. poor quality audio. dont bother.

    • @raydioz3858
      @raydioz3858 7 ปีที่แล้ว +1

      Maybe it depends on area?

    • @jscottupton
      @jscottupton 7 ปีที่แล้ว +1

      I've installed 6 different OOMA's. 5 of them had zero problems. One was "intermittingly bad" (I bought it used) and had to be replaced.

    • @bennynoway6457
      @bennynoway6457 6 ปีที่แล้ว

      Try setting your Q.O.S. settings, or maybe your internet is too slow

  • @LinguaxisConsulting
    @LinguaxisConsulting 9 ปีที่แล้ว +1

    Hot lady!

  • @braidencamp725
    @braidencamp725 9 ปีที่แล้ว

    lol
    piyber4

  • @nshenwari
    @nshenwari 8 ปีที่แล้ว +1

    i bought this ooma its wast of money

    • @bennynoway6457
      @bennynoway6457 6 ปีที่แล้ว

      If you have slow internet anything wont work well

  • @DavidDLee
    @DavidDLee 10 ปีที่แล้ว +1

    Ooma customer service sucks.
    We had a problem which they never resolved. They did not follow up properly / in a timely manner and would often seem to get confused because they did not properly read the history, wasting much of our time. Ah, and they continuously blamed a different service we were using for the issues without proof, until I showed them it happened in the same way with a different service.
    Finally, I reached some one at level 3 customer support which told me Ooma tech is, well, not completely baked yet and never promised me they'll fix it in a timely manner.
    Beware!!!
    Go cellphone only if you can.

    • @beenn15
      @beenn15 10 ปีที่แล้ว +1

      bottom line: you get what you paid for

  • @njanebreedlove7
    @njanebreedlove7 9 ปีที่แล้ว +2

    Hahaha! it sounds way too much like Obama! No thanks!

    • @raydioz3858
      @raydioz3858 8 ปีที่แล้ว +3

      Trump? NO THANKS!!!

    • @KishorTwist
      @KishorTwist 7 ปีที่แล้ว +1

      *Not any better with Clinton either. He turned as warmongering as her and it only took three months! Clinton would've started wars on inauguration day.*

    • @raydioz3858
      @raydioz3858 7 ปีที่แล้ว +1

      ***** But u still have 2 admit there r better républicains than Trump.

    • @raydioz3858
      @raydioz3858 7 ปีที่แล้ว

      Sadly both Clinton and Trump were bad choices. What were both parties thinking???
      Too bad Michelle Obama isn't going to run in 4 years. She's a lot better than Clinton.

    • @jossstine5295
      @jossstine5295 2 ปีที่แล้ว +1

      @@raydioz3858 Trump did NOT put this country in danger like it is now. You probably voted for Brandon. Hope your happy. You get what you vote for.

  • @clintonwhite7871
    @clintonwhite7871 6 ปีที่แล้ว

    I LOVED IT

  • @njanebreedlove7
    @njanebreedlove7 9 ปีที่แล้ว +5

    Hahaha! it sounds way too much like Obama! No thanks!

    • @raydioz3858
      @raydioz3858 8 ปีที่แล้ว +4

      TRUMP? NO THANKS!!!!

    • @raydioz3858
      @raydioz3858 7 ปีที่แล้ว +1

      Matt G fuck Trump!!! America deserves better!!! But yea should ooma change name to trumpet lol