most serial numbers and product numbers are on the headphones themselves. mine were uder the left ear pad on my Razor Kraken Quartz headphones ^___^ you just make a new account with razor and register your headphones and they email you instantly after with the 7.1 surround sound activation code. It just worked for me :) no emails to support required, no purchase proof, no box it came in. Directly on the headphones is the info you need. Hope this helps!
It no longer sends emails anymore according to the comments-_-. However, I found that contacting razer LIVE SUPPORT, and letting them know about your issue, they will send you a code right then and there. Or they will send one to your email. They won’t end the chat until you get it.
I send an e-mail to Razer support, do u think they will answer me? they ask me to send my activation code, which doesn't work and other stuff, so I send to them
My brother and son were having such a hard time finding the activation code. Check other videos till they came across yours which was actually helpful. Thanks for actually giving better directions.
Hola, hace menos de un mes compre los razer black shark v2 x para jugar luego quise activar el 7.1 sorround sound pero me dice de que necesito un codigo de activaciòn que venia en la caja que ya bote Enviaste hay alguna soluciòn o ya no puedo tener el 7.1?
Es obligatorio comprar el 7.1 surround sound premium ? Lmao, así que gratis he jjj ,gracias .tengo los Tiamat 7.1 v2 que no aparecen en su lista de reenvío de códigos
It no longer sends emails anymore according to the comments-_-. However, I found that contacting razer LIVE SUPPORT, and letting them know about your issue, they will send you a code right then and there. Or they will send one to your email. They won’t end the chat until you get it.
i didnt get an activation code bro i do many ways to get an activation can you help me on my problem? i really want to have sorround again. pls help me bro
Hello was wondering if there is anyother way to access or contact them for a code, considering they don't do live support in Australia. If you have any idea's would love to hear them ty again.
Jake Jutzi i did see that on their website. I’m using a Mac, after it downloads it tells me it can’t open it since I don’t have the application to open it? What app do I have to have to run the download?
Jake Jutzi, can you help me get my activation code. My dog ate my activation code and I can't see the code there. I've already contact the razer support, but they wont provide me a new code
@AP hmm audio drivers were messed up did a clean install and it appeared the next time..btw razer thx drivers are out and better than 7.1, thx will replace 7.1 when you update it and you'll probably get it at half the price because of 7.1
Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. Please refer to 7.1 Surround Sound System For Gaming Headset for eligible products.????
I have my rzer activation code but where do i place it and i threw the box and receipt out in trash over a year ago, but again i have my activation so @Jake Jutzi wha do i do and also it let me install the 7.1 surround sound without me entering the code am so confused.
Um you keep trying, Warranty isn't supposed to cover a code that is supposed to come in a box. If you've had the code, lost it and need a new one that's different and your fault. if you bought the headset used, i would ask the person you bought it from cause that's also not razers fault. however if you bought it new and it didn't come with a code, they are required to give you one.
Hi I have a razer blackshark v2 x gaming headset and I didnt now there was a activation code on the razer box that I ordered the headset and I dont have the code because I threw the box away and I dont have the code, so my question is why isn't razer synapse 3 and 2 not detecting my gaming headset and my gaming headset is like no where to be found on my gaming laptop but I can enable 7.1 surround sound but there is no sound, so plss help me it would mean the world to me.
One question. When i click "Download Now" for the surround sound it does not open any downloading thing on the bottom left. I just reload's the page and does nothing. Please help.
i bought my razer kraken x's about a month ago, it didn't come with a code so i registered it but i don't know how to get the code after registering it
It wouldn’t be illegal to ask for a key again. All you need to do is go to their support chat and lie basically. Just say you moved to a new pc and lost the code/ it won’t let you back in.
@@LauraHrimiuc I didn’t try and lie about it, I made a video for views about it. I dont really know anything about this surround sound shit. Matter of fact I uninstalled it. It was shit
I have surround sound on an old pc, ill be getting a new pc, im signed on to razer on the surround sound program, can I transfer the code from my old pc to my new one?
@wastedpotentiaI login to ur razor acc , then go to support , idk the rest but basically u send them an email asking for the code , then they'll ask u to provide proof that u bought the headset and they'll email u an activation code , then finally just copy + paste that code
I'd love if you could get me a code I contacted them opened a case and basically got told they're not going to reply cause it's not a marketing problem and the marketing department only deals with marketing problems lmao janky asf
No it’s still any headset. You can find a code if you aren’t lazy. Hard to find, but it’s possible. All you have to do is contact razer and tell them you didn’t get one and they’ll send you one without any proof that you even own a razer product. That’s how I got mine, I mean I have a razer headset but they didn’t ask me for any of the s/n and stuff. Once you’re in the program you can literally choose ANY HEADSET and the surround sound will still work.
@@frostza9300 pretty much, they should take you through a process. It may require a serial number from your razer headset, so if you dont have a razer headset, you can type a bunch of random numbers in, or look up fake ones
@@jacake i have a razer kraken pro v2 but the serial number at the back is 4644 but went i registered it say serial number unknown than i change to 6466 suddenly it proceed lmao
I got the kraken headset, green, and they sent the code, I activated the 7.1 but it didn't work.. I did restart the service and gone through the instructions but still not working
Hey guy, I actually just got help that worked for me 1. uninstall razor through the control panel 2. go to C:\Program Files (x86) and delete razer folder 3. Open your device manager and uninstall anything razer related 4. Restart and cross your fingers this works. here is a screenshot my email convo with the support to show goodwill. prntscr (dot) com / tdu6rr
most serial numbers and product numbers are on the headphones themselves. mine were uder the left ear pad on my Razor Kraken Quartz headphones ^___^ you just make a new account with razor and register your headphones and they email you instantly after with the 7.1 surround sound activation code. It just worked for me :) no emails to support required, no purchase proof, no box it came in. Directly on the headphones is the info you need. Hope this helps!
Help my headphones have less serial numberss like it has 5 less Codes
@@krymox4461me too they have 5less number, have you the solution ?
It no longer sends emails anymore according to the comments-_-. However, I found that contacting razer LIVE SUPPORT, and letting them know about your issue, they will send you a code right then and there. Or they will send one to your email. They won’t end the chat until you get it.
can you please help me my thing does not work
@@edwardreyes1663 how so?
I send an e-mail to Razer support, do u think they will answer me? they ask me to send my activation code, which doesn't work and other stuff, so I send to them
@@belayamane2684 contact live support, if you do email, they’ll take years to respond
@@jacake I call, it worked, they send me a new activation code, thank u so much
wow it's "free"! Thx! What a helpful video I ever watched.
My brother and son were having such a hard time finding the activation code. Check other videos till they came across yours which was actually helpful. Thanks for actually giving better directions.
Hey man i have headset from kraken razer but the email 7.1 it doesn't exist in my gmail
Hola, hace menos de un mes compre los razer black shark v2 x para jugar luego quise activar el 7.1 sorround sound pero me dice de que necesito un codigo de activaciòn que venia en la caja que ya bote
Enviaste
hay alguna soluciòn o ya no puedo tener el 7.1?
Bro estoy igual que tú al día de hoy ,no logro dar con el puto código,si sabes algo ayúdame
@@carlosgutierrez4661 se debe de comprar el programa premium
Es obligatorio comprar el 7.1 surround sound premium ? Lmao, así que gratis he jjj ,gracias .tengo los Tiamat 7.1 v2 que no aparecen en su lista de reenvío de códigos
Lo resolviste? me pasa lo mismo jajaj
Is this works for razer nommo speaker too?
How to i get that email sir ? i am using razer kraken pro v2
It no longer sends emails anymore according to the comments-_-. However, I found that contacting razer LIVE SUPPORT, and letting them know about your issue, they will send you a code right then and there. Or they will send one to your email. They won’t end the chat until you get it.
@@jacake where can i find that LIVE SUPPORT?
@@YM-yx7wf look it up on google. You’ll get a direct link
@@jacake work this?
I cant get it pls help me Bro
I bought the Headset But Theater was No Code and i don’t get the email
can u get me a activation code for 7.1 surround sound i did the registration but no email
Hey man, i don't have a Razer Headset. Can you Help me with an activation code? Please?
There is a crackling sound in bg after windows 10 may 2020 update, how do I solve it?
Bro facing same issue
Did u got any fix ?
@@aryantiwari5184 No bro while playing games this crackling sound irritates me:-(
@@rohanrathore576 evertime i choose 7.1 as a default it become crackling af ! 😢
@@aryantiwari5184 Same with me bud....If you find any solution please let me know.....
@@rohanrathore576 bro i am trying to talk with razer by email if i got something i will let u know for sure !
If you have activation code, you must put in to Surround sound 7.1 app, which must be installed
bRO IM IN australia and i cant call them from here,is there any way you can still get codes ????????
bro i dont have anything my grandma through away the package box so i could found model number i couldent find serial number what can i do now?
I have never received a razer key how can I fix this
i didnt get an activation code bro i do many ways to get an activation can you help me on my problem? i really want to have sorround again. pls help me bro
Hello was wondering if there is anyother way to access or contact them for a code, considering they don't do live support in Australia.
If you have any idea's would love to hear them ty again.
How did you get that 7.1 app icon?
John Kasper you can download it from their website
Jake Jutzi i did see that on their website. I’m using a Mac, after it downloads it tells me it can’t open it since I don’t have the application to open it? What app do I have to have to run the download?
John Kasper winrar or 7zip. But I think it’s an .exe meaning it won’t work for Mac. You can always download windows on a Mac though
where do i email them for the activation code?
hello can you help me im buyed a razer kraken x lite the code they gave me is invalid
hey, i got a razer v2 x, did what you just showed, yet i received no code, can you hook me up with a code ?, gaming and music sucks without it
Jake Jutzi, can you help me get my activation code. My dog ate my activation code and I can't see the code there. I've already contact the razer support, but they wont provide me a new code
bro I got a kraken x ultralight...activated the code in the surround sound but I am not getting the 7.1 surround playback option in sound output ?
@AP hmm audio drivers were messed up did a clean install and it appeared the next time..btw razer thx drivers are out and better than 7.1, thx will replace 7.1 when you update it and you'll probably get it at half the price because of 7.1
Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. Please refer to 7.1 Surround Sound System For Gaming Headset for eligible products.????
I have my rzer activation code but where do i place it and i threw the box and receipt out in trash over a year ago, but again i have my activation so @Jake Jutzi wha do i do and also it let me install the 7.1 surround sound without me entering the code am so confused.
I just did it and they said warranty doesn't cover it. what do I do now? I cant get it anywhere now I also tried live support
Um you keep trying, Warranty isn't supposed to cover a code that is supposed to come in a box. If you've had the code, lost it and need a new one that's different and your fault. if you bought the headset used, i would ask the person you bought it from cause that's also not razers fault. however if you bought it new and it didn't come with a code, they are required to give you one.
Thank you so much for the help 🙏
Does this still work. Bought a razor headset. Need a code
You have an activation code in your packaging. If it's a used one, then I don't know, to be honest.
requiring an activation code is dumb. if someone didnt know about it and trashed the box then rip
Leftoz it really is, razer is stupid. Don’t understand why they can’t just have the program be free
@@jacake now i cant do anything because i trashed my box and i have razer kraken nice one razer
hey man. Could you please get me a razer surround key, it would make my day.
Hi I have a razer blackshark v2 x gaming headset and I didnt now there was a activation code on the razer box that I ordered the headset and I dont have the code because I threw the box away and I dont have the code, so my question is why isn't razer synapse 3 and 2 not detecting my gaming headset and my gaming headset is like no where to be found on my gaming laptop but I can enable 7.1 surround sound but there is no sound, so plss help me it would mean the world to me.
I have the same problem
i did every thing in the vid but still didnt get a code is there any other ways the one i got in the box was damaged so i couldn't read it
One question. When i click "Download Now" for the surround sound it does not open any downloading thing on the bottom left. I just reload's the page and does nothing. Please help.
Sorry man but I can’t help. It’s probably just RAZERS shit website. I’d try and download it on another browser
i bought the kraken x new it says the code is invalid
am ussing kraken pro v2 green i bought it from a guys and he doesn't kn9ow the code what can i do
Contact razer and ask them for one.
Yo Jake I got a problem I registred my headphones 6 years ago Razer Kraken pro ?? does it work for razer kraken pro ? Thanks
Davor Feher yes
Can I use the Surround sound 7.1 on the Razer Kraken For Console I’m using it on my PS5 via the 3.5mm Headphone jack
You have to have the program to use surround sound. I’m not sure how it is on console though
I need a key I don't have a razer headset, thanks.
thank you i actually got the email but it was in the all mail box as you showed. i activated it thanks to you
i just bought a razer kraken TE and i cannot get a code, could you get me one please?
this program is only for krakens (to get the code). you can find on google the normal razer surround wich is pretty good also, and uses 7.1 audio too
i bought my razer kraken x's about a month ago, it didn't come with a code so i registered it but i don't know how to get the code after registering it
I bought the Razer Kraken 2019, and having the same problem too
@@marceloleonicio1320 i bought the headset got the code but the software isnt downloading
Hey i have a kraken Usb is there a code for it help me please i want to have a surround sound
Can i ask for key ? I have purchased used. Kraken x but the activation have used, is this still legal to ask razer the key again ?
It wouldn’t be illegal to ask for a key again. All you need to do is go to their support chat and lie basically. Just say you moved to a new pc and lost the code/ it won’t let you back in.
@@jacake ah that's a good idea so just ask for the support chat right ?, are this is the link ? mysupport.razer.com/app/warranty-support
@@reynaldiekosutrisno6392 just look up razer live chat support in google. It should give you the link.
@@jacake okay thanks man
@@LauraHrimiuc I didn’t try and lie about it, I made a video for views about it. I dont really know anything about this surround sound shit. Matter of fact I uninstalled it. It was shit
its not working for me but why i got kraken v2
i don't have a code how can i get that
i cant download it ? i have razer kraken?
My code doesn't work! PLZ HELP?!?!
when i put in code its already used.
I have surround sound on an old pc, ill be getting a new pc, im signed on to razer on the surround sound program, can I transfer the code from my old pc to my new one?
I cant
get the code on you e-mail. I got the code for razer surround pro many years ago xD
@@marceloleonicio1320 I went back to the email and it said the code was expired or something
@@swervedx Hmmm, as I remember mine is for lifetime.
Hi I got my razer kraken headset on Christmas but I dunno where I get the code I’ve also made an account but nothing
Will it work for the Razer Kraken 7.1 V2?
yes
Why is it so wide?
I’m using a ultra wide monitor in this video
@@jacake oh
THZ q SO MUCH! IT's working
HEY JAKE CAN YOU GET ME AN ACTIVATION CODE FOR ANY HEADSET PLEASE AND THANK YOU THE ONES YOU LEFT ON VIDEO DONT WORK
Hello can any1 Tell me if the Razer Kraken Pro V2 - Oval Ear Cushions supported because i got no email and i did everything how it is in the video
Hi , I keep getting "license code invalid" for a supported headset , what do I do...I've had it for months by now
yeah me to i finally got the activation code but it says invalid
if u solved problem can u tell me how
@wastedpotentiaI login to ur razor acc , then go to support , idk the rest but basically u send them an email asking for the code , then they'll ask u to provide proof that u bought the headset and they'll email u an activation code , then finally just copy + paste that code
@@HUGE345 yeah i sent an email 4 hours ago but oto respond said it may take a greater than 72 hours to support respond :(
at least i can use 15 days free trial while waiting them
Hey man, can you help me out with a razer key much appreciated in advance
I'd love if you could get me a code I contacted them opened a case and basically got told they're not going to reply cause it's not a marketing problem and the marketing department only deals with marketing problems lmao janky asf
Whenever i try open it, it doesn't open
bro can u help me finding my activation Code pls
hi, is there a way you can get me an activation key? Much appreciate it!
I need a key and i have a razer kraken te. thanks
i need key please because my headset is an turtle beach product.
wow thanks a lot you got a new subscribe from me .. it works and nice guide clear and easy ..
Can you get me a code please my one isn't going to my email?
Hey Bro could u help me out with a code. I would really appreciate it. Thumbs up!
i don t get the activation code,what should i do?
i have the same inssue
same lol
Need an activation code, tried for 7 hours, could get it to work, R.I.P
When i put the key says license code is invalid
yeah me to i finally got the activation code but it says invalid fuck
could you send me the code pls i cant seem to get the code
i need a serial key and product key can someone get me plz
plsactivasion code
Well, that's not "ANY HEADSET" it's "ANY RAZER HEADSET THAT COMES WITH A KEY" -_-
No it’s still any headset. You can find a code if you aren’t lazy. Hard to find, but it’s possible. All you have to do is contact razer and tell them you didn’t get one and they’ll send you one without any proof that you even own a razer product. That’s how I got mine, I mean I have a razer headset but they didn’t ask me for any of the s/n and stuff. Once you’re in the program you can literally choose ANY HEADSET and the surround sound will still work.
I really need a key please help 🥺
i dont have a razor headset but i need a key
where is the razer life support? anyone?
Just look up razer live support on google
@@jacake okay thanks
@@jacake i just need to tell them tht i dont have the code right
@@frostza9300 pretty much, they should take you through a process. It may require a serial number from your razer headset, so if you dont have a razer headset, you can type a bunch of random numbers in, or look up fake ones
@@jacake i have a razer kraken pro v2 but the serial number at the back is 4644 but went i registered it say serial number unknown than i change to 6466 suddenly it proceed lmao
Can u send me a code plz
Can I get a code?
can you send ma a Razer Surround Activation Key please thanks
Can you send me code pls ?
hey man nice vid but it didnt work. do you have a spare one? that would be super nice
your amazing thank you
Can you get me a surround sound code for free?
can i get a code
I love u ty very much
yo jake could i get a code plz
hey can you give me a code my dude i have a kracken headset but i don't got a code so pls send me a code my dude
Can you give me a code, bro?
can you try and get me one 2 pls
Ya you said its ez to get codes I bought mine of someone online so could you send me a code on discord
Yo can I have one because I lost it
I got the kraken headset, green, and they sent the code, I activated the 7.1 but it didn't work.. I did restart the service and gone through the instructions but still not working
Hey guy, I actually just got help that worked for me
1. uninstall razor through the control panel
2. go to C:\Program Files (x86) and delete razer folder
3. Open your device manager and uninstall anything razer related
4. Restart and cross your fingers this works.
here is a screenshot my email convo with the support to show goodwill. prntscr (dot) com / tdu6rr
@@angryyoutuber8013 lol wtf is that method..
Any ways I just had to match the headset frequency with the 7.1 speaker frequency
can you send me one to pls
can you give me one key pls
I don't have a headset, can you please give me a key?
ay i could really do with a code if you still doing these thannks
bro can i get a key pls
can i have a razer key
i jus bought a razer headset and need code thanks