How to protect yourself from phone SIM swapping

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  • เผยแพร่เมื่อ 10 ธ.ค. 2024

ความคิดเห็น • 236

  • @Native722
    @Native722 7 หลายเดือนก่อน +178

    These phone companies need better security

    • @aqueitamiles6755
      @aqueitamiles6755 2 หลายเดือนก่อน +15

      Everything needs better security with all of this technology that going on these days 💯

    • @bobbyadkins6983
      @bobbyadkins6983 12 วันที่ผ่านมา +2

      Better security? What security does Spectrum even have to begin with?

    • @ktt1977
      @ktt1977 9 วันที่ผ่านมา

      That will downgrade executive bonuses and shareholder value.

    • @aqueitamiles6755
      @aqueitamiles6755 8 วันที่ผ่านมา +1

      @@ktt1977 Who you work for? I probably mess up your 6 figures, that's why your response is what it is. If it affected you your comment wouldn't even be what it is. Please help and stop trying to benefit for yourself. Man/Gurl BYE BYE 👋

    • @D23178
      @D23178 6 วันที่ผ่านมา

      Spectrum & mint mobile phone scams I wouldn’t doubt.

  • @CM8008s
    @CM8008s 7 หลายเดือนก่อน +140

    I guess I’m safe. My cell phone company doesn’t even seem to have customer service!!😂

    • @francisgill1929
      @francisgill1929 7 หลายเดือนก่อน +6

      LOL

    • @eMDiKhamPha
      @eMDiKhamPha 7 หลายเดือนก่อน +4

      😂 good things when companies are not high tech

    • @vegasbaby3669
      @vegasbaby3669 7 หลายเดือนก่อน +3

      Lol

    • @cynthia2553
      @cynthia2553 7 หลายเดือนก่อน +2

      Good one!!!! 😂😂😂😂😂😂😂😂

  • @davidsmeglap4023
    @davidsmeglap4023 2 หลายเดือนก่อน +95

    I have watched many of these scamming videos. I have learned you do not get your money back until you contact a television station. It is a complete waste of time to contact the bank.

    • @warrenandyiching
      @warrenandyiching 12 วันที่ผ่านมา +10

      I agree. I have no doubt Bank of America wouldn’t refund the guy if this wasn’t made public. On the other hand, Spectrum needs to own up too.

    • @YEM955
      @YEM955 9 วันที่ผ่านมา

      CORRECT CORRECT BOA JUST GIVE ME THIER BACKSIDE TO KISS LAST MONTH I'M GOING TO BE MOVING MY MONEY IN THE NEW YEAR'S BECAUSE I HAVE TO SIT DOWN WITH THE LIES THEY TELL AND THE PEOPLE THEY HURT😢😢😢😢😢

    • @ericbond5276
      @ericbond5276 5 วันที่ผ่านมา

      First you have to contact the bank, explain the situation and take down the names of who you talked with. If nothing is done, quite obviously, then go to the media with names and numbers.

  • @jenkinsljenkinssquire9137
    @jenkinsljenkinssquire9137 14 วันที่ผ่านมา +34

    Spectrum should be held accountable, otherwise we need better solutions

  • @jessesmith2922
    @jessesmith2922 7 หลายเดือนก่อน +70

    Sounds like the the cell phone service provider is at fault.

  • @Lucky-ou4vz
    @Lucky-ou4vz 7 หลายเดือนก่อน +62

    The only thing Bank of America take Seriously is TAKING Your Money

  • @shaggydawg5419
    @shaggydawg5419 7 หลายเดือนก่อน +43

    Most financial institutions only offer phone number as the 2nd factor. Many do not let us create an online banking account without a phone number. That is a big problem.

    • @LprogressivesANDliberals
      @LprogressivesANDliberals 3 หลายเดือนก่อน

      Yup. Today someone gained access to to my phone app and tried to transfer my sim to a new phone but thankfully my carrier gave me 1 hour to stop the transfer. Your right my bank is the only one that has one form of 2 factor authentication.. sms only.. I’m only keeping 500$ in my bank right now. Our data is leaked everywhere constantly.

    • @LprogressivesANDliberals
      @LprogressivesANDliberals 3 หลายเดือนก่อน +1

      Yup thankfully I stopped the sim swap on my account and changed everything. Everything. Be safe fried and I agree, my bank only uses sms 2fa… I only keep 500$ now until they up cyber security

    • @34powerman
      @34powerman 15 วันที่ผ่านมา +5

      Banks in Ireland have major security. If you delete your banking app and try and get back in with two factor security on the same phone or a new phone they will send you a 5 digit pin number in the post to your address they have on file. You can't access the app until you get this pin number in the post. I don't think scammers have a way around this unless they get the letter with the pin number.

    • @AustinHollingerOfficial
      @AustinHollingerOfficial 12 วันที่ผ่านมา +1

      even worse, some are still using security questions which is a holdover from the days before the Internet and record leaks and everything else we've had to deal with.

  • @vrotties
    @vrotties 7 หลายเดือนก่อน +47

    All these companies need to be sued out of business if they don't protect our personal info better. I'm sick of all this identity theft!!! If they can pay their executives multi millions of dollars in salary and bonuses, they need to take that money to protect our info better!!!

    • @JoyTeresaThornton-iz8hs
      @JoyTeresaThornton-iz8hs 7 หลายเดือนก่อน

      Verizon stole my SIM card and sent home without one. They would not replace it, even after they were to to do so by the law here in Douglas, Georgia. I can not get information from my iPhone. I can no longer use my iPhone. Them and Google are monopolizing the communication industry here in Ga. Verizon should be shut down along WalMart because we have no other phone stores here in Douglas, Ga.

    • @JoyTeresaThornton-iz8hs
      @JoyTeresaThornton-iz8hs 7 หลายเดือนก่อน

      Marketing

  • @AOL68
    @AOL68 12 วันที่ผ่านมา +27

    I’D BE OUT $10.34 IF THIS HAD HAPPENED TO ME 😂😂😂😂

    • @alianaliana6726
      @alianaliana6726 11 วันที่ผ่านมา +1

      😂

    • @halloween7275
      @halloween7275 11 วันที่ผ่านมา +1

      Fr

    • @sb5064
      @sb5064 10 วันที่ผ่านมา +1

      😂

    • @TOPGNBR1
      @TOPGNBR1 9 วันที่ผ่านมา +1

      Try half of that haha

  • @greglopez8206
    @greglopez8206 12 วันที่ผ่านมา +19

    Sin swapping should only be allowed in person at a phone provider physical location

  • @bpxl53yewz29
    @bpxl53yewz29 7 หลายเดือนก่อน +40

    It’s so insecure to ask for the verification code by text. At least email is a little more secure. Banks shouldn’t text you at all.

    • @sr2291
      @sr2291 7 หลายเดือนก่อน +5

      My bank will only allow text codes.

    • @imaniperry1974
      @imaniperry1974 7 หลายเดือนก่อน

      I believe text codes are safer. Because the representative may not have your phone number shown on their screen. So, the system may have a button the representative push to send the phone number on file a code to be verified by account holder instead of the account holder verifying their actual account number.

    • @Kijiko_
      @Kijiko_ 9 วันที่ผ่านมา +3

      Not true. If someone is already going through the trouble of sim swapping and resetting password they probably have access to your email as well.

    • @shockthetoast
      @shockthetoast 9 วันที่ผ่านมา

      ​@@Kijiko_ Sim swapping can be done with publicly available info, to get to your email they still need your password. (And your email address itself which might not be as easy to find depending on where you have it listed.) Now if your email account is set up to allow you to reset your password by getting a code via sms then that is a problem, it's probably better to set it to send that info to a backup email address used for things like this.

    • @Robbie-mw5uu
      @Robbie-mw5uu 4 วันที่ผ่านมา

      whats funny is that Bank of America allows non-text message-based two factor authentication but you have to pay $20 for a cardkey that can only be used with bank of america. CROOKS!

  • @FrancisMichael-ic4dr
    @FrancisMichael-ic4dr 8 วันที่ผ่านมา +4

    SCAM ALERT Exceptional works
    #crackassetsupport-l'm glad you're battling
    these jerks out there. We must take every
    precaution to safeguard the elderly and the
    general public from these disgusting scam
    artists! You've earned it!! You deserve the
    Nobel Peace Prize for keeping us safe
    brother.

  • @MykeB-lk7cd
    @MykeB-lk7cd 8 วันที่ผ่านมา +4

    #crackassetsupport - You've Done Amazing
    Work! Good for you that you're standing up to
    those thugs. We must take all necessary
    measures to protect the public, especially the
    elderly, from these scumbag con artists. Well
    deserved, my friend. For keeping us secure
    you should be awarded the Nobel Peace
    Prize, dude.

  • @bonniemcconnell6500
    @bonniemcconnell6500 3 หลายเดือนก่อน +19

    It seems that the extra security we're using is being used to help the thieves!

  • @SonotCali
    @SonotCali 7 หลายเดือนก่อน +24

    What happened to Jeff can’t happen to me. I don’t have money like Jeff 🤷🏽‍♂️

    • @francisgill1929
      @francisgill1929 7 หลายเดือนก่อน +3

      LOL

    • @user-eh4jv6xw4l
      @user-eh4jv6xw4l 7 หลายเดือนก่อน

      They would go with mine too, lol

    • @vegasbaby3669
      @vegasbaby3669 7 หลายเดือนก่อน

      Same!!!

    • @allieg4006
      @allieg4006 7 หลายเดือนก่อน +1

      Imagine living on a fixed income and all of a sudden it doesn't come the day it normally does because some criminal figures out a way to access your lifeline by offering a kid working for Spectrum mobile $200 to virtually swap your Sim card into their phone.

    • @adrianasayavedra7284
      @adrianasayavedra7284 10 วันที่ผ่านมา

      They would probably deposit money into my account after they realize there's none available for them to take.

  • @BensonPeace
    @BensonPeace 8 วันที่ผ่านมา +4

    This level of courage is mind-blowing! Even
    facing danger, they pushed on to expose
    scammers. Major respect to
    #crackassetsupport If the FBI had even a
    bit of your dedication and brilliance, imagine
    how safe the USA would be. Keep rocking!

  • @211sweetypie
    @211sweetypie 14 วันที่ผ่านมา +8

    I just call my cell phone provider (T-Mobile) and activated my protection. It took less than a minute. I now have some peace of mind.

  • @josephl3602
    @josephl3602 7 หลายเดือนก่อน +14

    Spectrum is a garbage company. I refuse to use them for anything and do my best to educate people on the horrible practices used by them so they may stay away as well.
    They need to go back to traditional Sims too. This digital Sim bs makes stealing information even easier.

    • @miketech79
      @miketech79 3 หลายเดือนก่อน +1

      Physical vs eSIM has nothing to do with this. And actually eSIM is safer... someone steals your phone all they need to do is remove the physical SIM card and pop it in their phone many times it will work and give control over all of your online accounts without having to contact anyone! Now how is that more secure than eSIM?

  • @PoseyLane
    @PoseyLane 3 หลายเดือนก่อน +13

    There are regular people that work for these companies that can get paid off to swap our sims. Sims are vulnerable for sim swapping and banks still refuse to stop using SMS as 2fa, so we are screwed.

    • @nursekathy705
      @nursekathy705 9 วันที่ผ่านมา

      The employees need to be randomly monitored this is crazy

    • @nursekathy705
      @nursekathy705 9 วันที่ผ่านมา

      The employees need to be randomly monitored this is crazy

  • @JamesRichardWiley
    @JamesRichardWiley 6 หลายเดือนก่อน +10

    I don't do online banking at all. I use cash or checks and one credit card with Amazon.

    • @miketech79
      @miketech79 3 หลายเดือนก่อน +5

      Do some reading about check fraud... you will find many articles written about this.

    • @nelauren
      @nelauren 2 หลายเดือนก่อน +4

      Then you’re in trouble. Because any hacker could pretend to be you and set up your account and you would be Nunn the wiser

  • @tekpic04
    @tekpic04 3 หลายเดือนก่อน +5

    The question should be asked on where is the people who have been hacked their money going to.
    Which banks are receiving the money?

  • @TwoHawksHunting
    @TwoHawksHunting 7 หลายเดือนก่อน +27

    Bank robbers don't even have to go through the hassle and risks of physically going to the bank these days. It seems like our money would be safer buried in a suitcase in our backyards.

  • @DelawareResident
    @DelawareResident 7 หลายเดือนก่อน +21

    This happened to me last year but I caught it right away. My mobile carrier failed to email me to inform me of a request to port out my phone number. They allowed this to happen. It took 6 days to get my phone number back and they had to give me a new sim card.
    I had to change out every login,password and pin on every single account I use.

    • @jerrylee3887
      @jerrylee3887 7 หลายเดือนก่อน +4

      Lawsuit is in order

    • @LprogressivesANDliberals
      @LprogressivesANDliberals 3 หลายเดือนก่อน +3

      … 😢 praying for you. Just happened to me but thankfully I as sent a notification so I was able to change ALL info. Data leaks are to common… we are all available to the scammers

    • @ontheroad5555
      @ontheroad5555 12 วันที่ผ่านมา +3

      How can they notify you when according to the video the scammer is able to read your email.

    • @shockthetoast
      @shockthetoast 9 วันที่ผ่านมา

      ​@@ontheroad5555 where does this video mention email? I can't find any mention in the transcript and I didn't hear them say that. I could have easily missed it though. Can you provide a time code?

  • @Sue-o2i
    @Sue-o2i 14 วันที่ผ่านมา +5

    They need to get a lawyer and file a lawsuit against bank and cell company fail to protect client and their rights pain suffering fraud and credit damages

  • @douglassmith2989
    @douglassmith2989 5 หลายเดือนก่อน +6

    Jeff got lucky and got all of his money back. That usually does not happen. The banks will blame the consumer. I do all of my banking in person and if I have question regarding verification with the phone provider or bank, I also do that in person. Its too scary It seems like there is nothing you can do to stop these scammers and thieves.🤯🤬

    • @ontheroad5555
      @ontheroad5555 12 วันที่ผ่านมา +1

      How about the bank agrees not to transfer your money without you being physically at a branch?

  • @josephstecki211
    @josephstecki211 7 หลายเดือนก่อน +11

    😊back to paper...

  • @MelCowart-xu8xr
    @MelCowart-xu8xr 5 หลายเดือนก่อน +5

    Cyber security has to improve along with the criminal element that works 24/7 to circumvent the systems

  • @nedflanders2943
    @nedflanders2943 2 หลายเดือนก่อน +7

    Did she say, “ bank aPPount?”

    • @mach1116
      @mach1116 9 วันที่ผ่านมา

      0:01 Sounds like it.

  • @SALSAKID49
    @SALSAKID49 10 วันที่ผ่านมา +2

    The banks and the Phone companies should be held 100% liable!! There has to be a Class Action Lawsuit against both Industries that allow unauthorized request of updating one's accounts...

  • @rickjtrejo
    @rickjtrejo 3 หลายเดือนก่อน +7

    Imagine how much more scams will be cause from AI technology.

  • @arly0607
    @arly0607 7 วันที่ผ่านมา +1

    This happens to me about 10 years ago with T-mobile charging over 250 dollars on cell phone bill and they never refunded me...I never made those phone calls to India!

  • @andyyang7053
    @andyyang7053 7 หลายเดือนก่อน +4

    Wells Fargo is the only bank allow to use a device for two factor verification.

  • @takecare4697
    @takecare4697 12 วันที่ผ่านมา +3

    This is the third person I've heard about being robbed in past 24 hours at this bank??? What is BOA not ?doing ?

  • @hebrewsvevturesgroupjohnso9471
    @hebrewsvevturesgroupjohnso9471 9 วันที่ผ่านมา +1

    The scammer used a text message to rob the victim, not customer seevice. And changing your phone number they should have to go to a physical location or it should take 24 to 72 hours to process a number change
    number

  • @owenmclain3327
    @owenmclain3327 หลายเดือนก่อน +11

    I have nothing on my phone that can't be obtained free on the net.
    I actually use my phone as a phone, and use it for entertainment only.
    No banking applications, no passwords no personal information to steal.
    I still walk in to my bank to conduct all financial business.

  • @nickphang2293
    @nickphang2293 12 วันที่ผ่านมา +5

    Why can’t the bank trace where the money went to?

    • @scroogemcduckrich9705
      @scroogemcduckrich9705 11 วันที่ผ่านมา +2

      they absolutely can. The don’t want to help him

  • @lindamastropietro4429
    @lindamastropietro4429 3 หลายเดือนก่อน +3

    Jeff should take his money out of the bank except for $100 or so

  • @1456Sassy
    @1456Sassy 7 วันที่ผ่านมา

    Now I understand more about why I get a follow up message from my bank, credit cards, etc. after logging in

  • @diggingmystyle
    @diggingmystyle 15 วันที่ผ่านมา +1

    Phone companies should never allow this to happen and should require all customers to go into the store and show ID. I personally would hire a lawyer and sue the heck out of them.

  • @prettygirlus9008
    @prettygirlus9008 2 หลายเดือนก่อน +9

    I understand how the sim card scammer gets the 2FA text-back code, but that's the second factor authentication. How does the scammer get the first factor authentication - that being, the login ID and password to the bank account?

    • @diggingmystyle
      @diggingmystyle 15 วันที่ผ่านมา +2

      sounds like someone from the bank is involved?

    • @kikilynn1167
      @kikilynn1167 15 วันที่ผ่านมา +7

      In the app, they just say that they forgot the password. Then the app sends a code to reset the password to the phone.

    • @diggingmystyle
      @diggingmystyle 15 วันที่ผ่านมา

      @kikilynn1167 that's not how it works

    • @jenkinsljenkinssquire9137
      @jenkinsljenkinssquire9137 14 วันที่ผ่านมา +2

      The login ID is usually forced to be an email account. This can be obtained in any data leak and that data floats around out there. Once you have the email, you just do a password reset online. Facial recognition would be much safer but the cost is too prohibitive for the banks to do it.

    • @ericfielding2540
      @ericfielding2540 12 วันที่ผ่านมา

      @@jenkinsljenkinssquire9137 I have a Bank of America account, and they at least do not have the login ID be an email address. I also changed my login ID to be different from the login that I use anywhere else.

  • @sammyocgirl7411
    @sammyocgirl7411 7 หลายเดือนก่อน +3

    i keep nothing on my phone...just contact list...and a few pics....thats it

  • @johnnynephrite6147
    @johnnynephrite6147 13 วันที่ผ่านมา +2

    Corporations dumping the risk upon its customers to make it easier for them to make $$$.

  • @Sue-o2i
    @Sue-o2i 14 วันที่ผ่านมา +1

    When sim card swap is done do their info pops up to due to their activities on our cell so if they take cell to FBI they can connect another device and hackers info and location will pop up on their system

  • @andyhaber89
    @andyhaber89 7 หลายเดือนก่อน +2

    You could also use a physical security key

    • @OneManOnFire
      @OneManOnFire 7 หลายเดือนก่อน +1

      You my friend have the correct idea

  • @elgato1336
    @elgato1336 9 วันที่ผ่านมา

    Good luck getting anything from me.😂😂 I don't have anything to steal

  • @irisflower4573
    @irisflower4573 10 วันที่ผ่านมา +2

    Bank employees are not to be trusted.

  • @MissPepperss
    @MissPepperss 13 วันที่ผ่านมา +1

    Hold cell phone companies accountable!

  • @kimberleymansfield1099
    @kimberleymansfield1099 3 หลายเดือนก่อน +2

    People need to STOP doing internet banking, online shopping and never keep or remove credit card details from phones and get your butts to the bank to pay your bills!

    • @ThanksForTheLaugh
      @ThanksForTheLaugh 2 หลายเดือนก่อน +2

      Sorry not interested in living in horse and buggy days. Ridiculous to think you safer keeping thousands of dollars and walk around with large sums.

  • @cl7max
    @cl7max 13 วันที่ผ่านมา +1

    Im here wondering what a bank a pound is

  • @JamesRichardWiley
    @JamesRichardWiley 6 หลายเดือนก่อน +2

    The cell phone provider cost Jeff half his savings.

  • @lindamastropietro4429
    @lindamastropietro4429 4 หลายเดือนก่อน +2

    At least the bank gave his money back

  • @msferz9177
    @msferz9177 15 วันที่ผ่านมา +2

    how do they know which bank?

    • @cosmicglitter9287
      @cosmicglitter9287 4 วันที่ผ่านมา

      Finally someone asked a smart question. Exactly how do know which bank, how did they get his user name and password? How or did they get access to his email? How did he get text alerts from his bank if he had no signal? None of this is adding up 🤷

  • @beautybysw
    @beautybysw 7 หลายเดือนก่อน +3

    No the the facial recognition

  • @minhazshahriar1046
    @minhazshahriar1046 7 หลายเดือนก่อน +2

    How how the crook lknows which bank he banks with and then user name, ac number??

    • @allieg4006
      @allieg4006 7 หลายเดือนก่อน +2

      If your phone had no password, anyone could check your email and be able to know which banks you use, where you shop, and access your voicemail. It's hard to comprehend until it happens to you. I hope it never does.

    • @luisvilla799
      @luisvilla799 9 วันที่ผ่านมา

      They can download the same apps you have this why I don’t have bank or credit debt card on phone and then this can happen just call mobile company

  • @melaniexoxo
    @melaniexoxo 9 วันที่ผ่านมา

    I just saw another today and the carrier was Spectrum.

  • @jamescarter8699
    @jamescarter8699 9 วันที่ผ่านมา

    There should be a limit of what can be taken out of personal bank accounts and large amounts should be done by in person advanced notifications. And include this in your Banking agreement.

  • @mitchellschoenbrun
    @mitchellschoenbrun 11 วันที่ผ่านมา

    I've read about this happening in Reddit/scambait, and another youtube video describing another victim. I don't have an eSIM (yet) and don't want one, but then the obvious obvious protection hit me. Send an SMS. with a code to the old phone with the eSIM and require it to make the swap. If someone says their phone is stolen, make them come into a store. If they say they can't do this either, call the police.
    BTW, neither video seems to mention that along with the eSIM a criminal would also need your password. There have been a number of companies who were hacked giving away passwords. This is a reason to use only strong passwords and never the same one twice. Note to companies, there is NO reason to keep plaintext versions of customer's passwords in a database. You only have to keep the encrypted version which does nothing for a criminal if they steal it. You don't tell the customer their password if they lose it. You make them give you a new one.

  • @eMDiKhamPha
    @eMDiKhamPha 7 หลายเดือนก่อน +2

    😮 wow WTH?!?! Don't mobile companies go through rigid verification before carry out transfer phone #

    • @imaniperry1974
      @imaniperry1974 7 หลายเดือนก่อน +1

      The bank representative may know someone (an accomplice) at the mobile company to help with the swap. Or that bank representative may work at a mobile company as well. There's so many possibilities. But I truly believe the ba k representative is behind it. Like, how the SIM swapper knew to take out half ($21k) of Jeff's money.

    • @SilentServiceCode
      @SilentServiceCode 7 หลายเดือนก่อน +1

      This has nothing to do with the bank. They got access to Jeff's online banking through getting a 2FA code.

  • @avgrim7729
    @avgrim7729 10 วันที่ผ่านมา

    Phone companies should be held 100% liable!!!

  • @alwaysworking4god298
    @alwaysworking4god298 9 วันที่ผ่านมา

    The phone companies should request people to come in after they say they bought a new phone.

  • @TwoHawksHunting
    @TwoHawksHunting 7 หลายเดือนก่อน +5

    This is a financial horror story. 😮

  • @akaJackLugar
    @akaJackLugar 10 วันที่ผ่านมา

    Was a victim of sim swapping with a spectrum account a month ago. Had to go into a store to work it out. Will be changing cell service

  • @mei6044
    @mei6044 7 หลายเดือนก่อน +3

    WOW, that can happen. Can't even give your hone number ut anymore.

    • @OneManOnFire
      @OneManOnFire 7 หลายเดือนก่อน

      Another reason why I only give out my burner number aka Google voice

  • @nikkucharski4851
    @nikkucharski4851 9 วันที่ผ่านมา

    How can you transfer a phone number without first showing an old sim card to the tele company

  • @cosmicglitter9287
    @cosmicglitter9287 4 วันที่ผ่านมา

    Exactly how did they know which bank, how did they get his user name and password? How or did they get access to his email? How did he get text alerts from his bank if he had no signal? None of this is adding up 🤷

  • @sb5064
    @sb5064 10 วันที่ผ่านมา

    BANK OF AMERICA has been terrible for a long time.

  • @SaltyFeral
    @SaltyFeral 8 วันที่ผ่านมา

    I'm concerned that my service provider will pass my info to someone and allow them to get a new SIM in my name.

  • @Steve-nb9kg
    @Steve-nb9kg 4 วันที่ผ่านมา

    Don't use texting for 2FA. Use a key or authenticator.

  • @williamford9564
    @williamford9564 7 วันที่ผ่านมา

    3:34: I am with Spectrum and I ALREADY HAVE A PHONE PIN.

  • @TOPGNBR1
    @TOPGNBR1 9 วันที่ผ่านมา

    Phone companies need to be held accountable and banks

  • @christianhernandez4570
    @christianhernandez4570 8 วันที่ผ่านมา

    They might be intercepting the phone bills that have that security PIN number for your account conveniently kept secret for you.. DUH 😂😂😂😂😂😂

  • @apackerfan
    @apackerfan 10 วันที่ผ่านมา

    If the criminals are stealing peoples money by hijacking their bank account info from their phones; people ought not to keep their bank apps on their phones.

  • @BLUEDOGLIFER
    @BLUEDOGLIFER 9 วันที่ผ่านมา

    Should be a felony equal to first degree murder .

  • @annchristianson518
    @annchristianson518 13 วันที่ผ่านมา

    Recently, I asked my bank if there was any way to “freeze” all wire transfers out of my account. Unfortunately, they said they have no such service. Too bad. Easy solution.

  • @robsteal3887
    @robsteal3887 10 วันที่ผ่านมา

    If the media had not got involved he wouldn't have got his money back.

  • @DwightStJohn-t7y
    @DwightStJohn-t7y 7 วันที่ผ่านมา

    I have ONE credit card on my phone. NO other accounts except point cards.

  • @karimamin2
    @karimamin2 8 วันที่ผ่านมา

    I pay everything with my phone. You use a virtual credit card number and that's what''s stored on your phone. Not my actual credit card number. Fingerprint to authorize any purchase with my phone as well. Any CC purchase automatically sends a notification to my phone indicating such too. For bank accounts, make sure you have alerts setup for ANY outgoing transfer. Finally, use common sense. Don't give you phone out to others. If you hand someone your CC, make sure they are in plain sight. I sleep peacefully at night

  • @Zemani.Moore2024
    @Zemani.Moore2024 5 หลายเดือนก่อน

    I DON'T!!!!I CAN'T GIVE OUT SOMETHING I DONT HAVE !!!!

  • @JeffreyBrown-f4e
    @JeffreyBrown-f4e 9 วันที่ผ่านมา

    Hiring poor immigrants to guard your money is foolish. Noble, but foolish.

  • @jeffreyalanakins1309
    @jeffreyalanakins1309 7 หลายเดือนก่อน

    What do you think about data selling ?

  • @Sealust50
    @Sealust50 9 วันที่ผ่านมา

    What person in their right mind leaves $38,000 in their checking account? SMDH

  • @musictherapy141
    @musictherapy141 9 วันที่ผ่านมา

    Moral to the story. Dont use banks. Buy a safe

  • @josieherrera9017
    @josieherrera9017 12 วันที่ผ่านมา

    Is it ONLY B of A accounts that are hacked?

  • @LHaymes
    @LHaymes 12 วันที่ผ่านมา

    Yep.

  • @1990758
    @1990758 7 หลายเดือนก่อน +5

    Never use any transactions on my cell phone. No bank account no apple pay. No sending money to anyone under any circumstances. Is that includes family members. No apple pay at seven eleven nothing.

    • @miketech79
      @miketech79 3 หลายเดือนก่อน

      I will tell you Apple Pay is better security than your physical credit card's weak magnetic stripe is. I have no idea why people like you seem to think physical credit cards with known exploits are better. And to add, they did not steal this money via the phone's Apple Pay at all. So why write such inaccurate post that has nothing to do with the article.

    • @evelynd1355
      @evelynd1355 3 หลายเดือนก่อน

      I agree, my bank doesn’t even have my cell phone number. I bank in person, I speak and text to family and friends on cell phone, I don’t pay bills using a cell phone. That’s what works for me, it may not be what others would like to do. To each their own.

  • @lindamastropietro4429
    @lindamastropietro4429 3 หลายเดือนก่อน

    I received a few messages like that, but I just ignored them

  • @philanderphillips2309
    @philanderphillips2309 13 วันที่ผ่านมา

    While technology makes life ‘easier’, it simultaneously makes it harder as well. As we have multiple avenues to our money, so do others. It’s hard to be vigilant every hour of every, single, day.
    Call me obsolete, but I don’t have any banking on my device and don’t have internet banking. My legs work just fine.

  • @lookforthebabyinthebacksea4591
    @lookforthebabyinthebacksea4591 8 วันที่ผ่านมา

    WOW, dodged a bullet, I be at about $8.53 if this happen to me!

  • @ericbond5276
    @ericbond5276 5 วันที่ผ่านมา

    So if you get scammed and your bank doesn't want to help. go thru the media to fight for you.

  • @danielpartin875
    @danielpartin875 8 วันที่ผ่านมา

    Sounds like cell phone worker is responsible.

  • @GarlandLundry-oo7io
    @GarlandLundry-oo7io 7 หลายเดือนก่อน

    I don't think they replaced only a minute trivial amount intermittently.

  • @meditationaudio1518
    @meditationaudio1518 2 หลายเดือนก่อน

    I don't quite get it... doesn't the scammer still need your password to access the bank account?

  • @kindredmalise6633
    @kindredmalise6633 7 วันที่ผ่านมา

    Hate crime. Cause this can also be a complicated inside scheme to con the bank.

  • @lindamastropietro4429
    @lindamastropietro4429 3 หลายเดือนก่อน

    I called AT&T to instruct them never to change my pin and they said they couldn’t do that

    • @scroogemcduckrich9705
      @scroogemcduckrich9705 11 วันที่ผ่านมา

      they aren’t changing your pin they are changing you phone’s sim

  • @omi_god
    @omi_god 9 วันที่ผ่านมา

    The idea that a phone company would accept the last 4 digits of a credit card as valid I.D. is batty. Those digits appear on literally every receipt you are given when you make a purchase. They are easily-captured information, and are absolutely useless as identification.
    Something here doesn't pass the smell test.

  • @daphnelu7
    @daphnelu7 7 หลายเดือนก่อน

    Scary....

  • @rwalker6287
    @rwalker6287 9 วันที่ผ่านมา

    In this case, Spectrum should be liable! They have poor security! I will never get Spectrum because of this!

  • @rea8755
    @rea8755 9 วันที่ผ่านมา +1

    Inside job... Took me a month to change # to cheaper carrier😂. And h to the ll no you dont get facial recognition

  • @suzannebenz8928
    @suzannebenz8928 2 หลายเดือนก่อน

    How terrible!!!

  • @ruthabigaild.nehemie6748
    @ruthabigaild.nehemie6748 7 หลายเดือนก่อน +1

    Uhmmmmm!!! My LORD!!!