COSORI Recalls 2 Million AIR FRYERS - Here's What To Do

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  • เผยแพร่เมื่อ 7 ก.ค. 2024
  • On February 23, the parent company of Cosori, voluntarily recalled more than 2 million air fryers across the US, Canada, and Mexico. I'll help you quickly identify if your Cosori Air Fryer has been recalled, and what to do about it. My fave air fryers: amzn.to/3ZHUyUz
    NOTE: If you cut the cord, be sure to DISCARD the rest of the cord. It should NOT be plugged in again!
    Live in the UK? They say it's just North America... another viewer thought it could be the different voltage? Another viewer just went thru Amazon UK to get a refund.
    *Cosori Air Fryer Model #s included in the recall:*
    CP158-AF (5.8 Cosori Pro in all colors)
    CS158-AF (5.8 qt Cosori Pro - smart version in all colors)
    CP137-AF (3.7 qt Cosori Pro in all colors)
    CAF-P581 in all colors
    CAF-P581S (smart in all colors)
    CO137-AF
    CO158-AF
    CP258-AF
    Air Fryers I Love that are NOT included in the recall → amzn.to/3lZDB9H
    10 Reasons WHY we LOVE our Air Fryers → • 10 Reasons WHY You Nee...
    My FAVE 15 Min Air Fryer Dinners → • 15 Minute Air Fryer Re...
    Cosori Recall Page: recall.cosori.com/
    🔆 Get My Air Fryer Recipe Cookbook → www.yummyairfryerrecipes.com/
    🔆 The BEST Air Fryer Cheat Sheet with Cook Times and Temperatures → www.airfryercheatsheet.com/
    🔆 FREE download with Top 18 Air Fryer Tips PLUS the recommended internal temps for meats & baked goods→ bit.ly/air-fryer-tips
    ✅ TOP 25 Air Fryer Tips and Tricks You Need to Know! • 25 AIR FRYER TIPS AND ...
    ✅ New Air Fryer? Make This, Not That → • New Air Fryer? 10 of T...
    🟢 Amazon Shop → www.amazon.com/shop/fabulessl...
    🔔 Subscribe to my channel for more FAST and EASY recipes! → th-cam.com/users/Fabuless...
    ✅ Don't Make These 12 Air Fryer Mistakes! • Top 12 Air Fryer MISTA...
    ⏱️TIMESTAMPS⏱️
    0:00 Cosori Air Fryer Recall 2023
    0:32 Two VERY Important Things
    1:16 WHY did Cosori Recall Air Fryers
    1:58 How to Quickly Know if Your Air Fryer is Recalled
    3:35 How to find the Cosori air fryer model number
    4:03 Things you Need to Register the Recall
    5:05 How to Register for a Free Replacement Air Fryer
    #airfryer #airfryerrecall #fabulesslyfrugal
    Follow Cathy Yoder, Founder of Empowered Cooks and TH-cams "Air Fryer Queen" at / empoweredcooks
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  • @empoweredcooks
    @empoweredcooks  ปีที่แล้ว +35

    *FAQs & INFO - PLEASE READ!!!!*
    ✅ BEFORE cutting your cord, verify that your Air Fryer model number is on the list!
    ✅ AFTER cutting the cord, MAKE SURE YOU DISCARD the cord you cut off! VERY DANGEROUS to use!
    ✅ Some viewers are buying a new air fryer now and just selecting a different replacement product (so they don't have to wait for a new air fryer). Here are the air fryers I personally own and love : amzn.to/3lZDB9H
    ✅ Live outside of US/Canada/Mexico? → They say it's just North America... another viewer thought it could be the different voltage? Another viewer just went thru Amazon UK to get a refund.
    ✅ Some viewers are saying that their Amazon order history shows a different model # than what they actually own. BE SURE TO LOOK underneath your air fryer to confirm the model number!

    • @CarolgTX
      @CarolgTX ปีที่แล้ว

      I believe the Caribbean is also considered North America, as well as Central America (I know that sounds confusing) is also considered North America, but you are correct that the voltage can be different, so I am not sure those areas are included. Residents should check with Cosori.

    • @lb9083
      @lb9083 ปีที่แล้ว

      I can still order a dual blaze with no risk???

    • @edriver7742
      @edriver7742 ปีที่แล้ว +3

      My Cosori CP158-AF is one of the recalled ones, I did everything they ask, cut the cable and took the photos and I started filling out the form, when I tried to send it I could not because Puerto Rico is not included, my air fryer worked fine, I'm going to fix the cable and continue using it

    • @edriver7742
      @edriver7742 ปีที่แล้ว

      I'll stick the garden hose through the window and have it ready just in case

    • @dang.5120
      @dang.5120 ปีที่แล้ว +1

      CP - 358 - AF is safe,right?

  • @alisoneisinger8607
    @alisoneisinger8607 ปีที่แล้ว +12

    Cathy! THANK YOU SO MUCH for taking the time to put out this information and showing us step by step what to do. I just sent in my registration! ☺️

  • @forksgirl
    @forksgirl ปีที่แล้ว +5

    I really appreciate this video! I bought my cosori per your recommendation and I have been so happy with it- so sad that mine has been recalled, but I’ll be sticking with cosori!

  • @NinaHopper
    @NinaHopper ปีที่แล้ว +1

    Thank you Kathy for your video and tips on the Cosori recall! Your instructions were fantastic and easy to follow! You have a terrific gift for teaching and instruction. Thank you!

  • @lauragarmon6969
    @lauragarmon6969 ปีที่แล้ว +1

    Thanks for getting the word out! Our local radio station posted the recall on the 23rd. I’m glad you’ve also let us know.

  • @fantasma62
    @fantasma62 ปีที่แล้ว +5

    Your videos got me to choose Cosori, which I appreciate.
    I got the email from Cosori on the 23rd, immediately registered it, and today I received an email telling me to check my address and dispose of my old one…
    I’m ok with this process and look forward to my new Cosori. I give them a heck of a lot of credit and appreciate them voluntarily recalling these. I have nothing negative to say.

  • @CatherineSiegbahn
    @CatherineSiegbahn ปีที่แล้ว +54

    Thank YOU for creating this video! You SHOULD get compensated for doing all this work from COSORI! ❤🙏🏻

    • @trvman1
      @trvman1 ปีที่แล้ว +3

      and being made in China, what are the odds the new batch will have something wrong too? :)

  • @Stevefor1776
    @Stevefor1776 ปีที่แล้ว

    Bless you for your sense of responsibility - and your concern for us.

  • @sallylustig5989
    @sallylustig5989 ปีที่แล้ว +1

    I received my replacement in less than a week, thanks to your great instructions! Thank you.

  • @Tam-te5nh
    @Tam-te5nh ปีที่แล้ว +82

    Mine is not included on the recall, but I was very impressed with Cosori for being proactive on behalf of their customers!!❤

    • @CoroaEntertainment
      @CoroaEntertainment ปีที่แล้ว

      Proactive? People have been reporting about this for almost 2 years.

    • @Tam-te5nh
      @Tam-te5nh ปีที่แล้ว

      @@CoroaEntertainment sorry, I had no idea

    • @nobat6351
      @nobat6351 ปีที่แล้ว +3

      To minimize future lawsuits...I'll only be satisfied after receiving the replacement air fryer the earliest possible

    • @randyjsingh
      @randyjsingh ปีที่แล้ว +1

      Don’t be impressed they are telling me my model doesn’t match the picture I took in order to get out of the recall.

    • @Tam-te5nh
      @Tam-te5nh ปีที่แล้ว

      @@randyjsingh I’m so sorry. That really stinks!

  • @hlynn2008
    @hlynn2008 ปีที่แล้ว +3

    Thank you for talking the time to do this! Your guidance was very helpful! 👍

  • @kittycatwig2436
    @kittycatwig2436 ปีที่แล้ว +2

    As soon as I saw the post, I thought of you. Thanks for being so quick about letting your followers about the step by step process 👏🏽

  • @susannepope6197
    @susannepope6197 ปีที่แล้ว

    You are one of my favorite cooking channels. I bought an air fryer after watching you. I absolutely love it. I only checked for the air fryer recall because of you. And I have a model that is being recalled! THANK YOU! You are the best.

  • @kevinandyogeeta
    @kevinandyogeeta ปีที่แล้ว +7

    I was impressed with the process. This makes me always want to keep using Corsori

  • @jodybogert7152
    @jodybogert7152 ปีที่แล้ว +8

    Oh my gosh, I did not realize there was a recall until I saw the video from you! You don’t know how hard it was to cut the cord, literally, but I did. I filled out the registration form, took pictures and submitted the form. Thank you so much for informing us about the recall! I hate it that I’m not going to be able to use my fryer as I use it every single day! Love your videos, especially with the kiddos involved!

    • @stephaniecollison584
      @stephaniecollison584 ปีที่แล้ว

      just curious if you have received your replacement yet? I have been waiting since Mar 4 - I miss my air fryer!!!!

  • @beanie7547
    @beanie7547 ปีที่แล้ว +1

    I think you did a wonderful service taking the time to show cosori owners what steps to take to to assure they properly get a new air fryer.

  • @ericmetzger9448
    @ericmetzger9448 ปีที่แล้ว

    Thank you very much for taking the time to do this. I use my air fryer every day and the wait will be painful , but safety first .

  • @darlap2724
    @darlap2724 ปีที่แล้ว +4

    My husband told me about the recall, but fortunately I had just upgraded to the cosri a few months ago from another brand so I'm safe but super impressed with the action taken by the company. Thanks for all the information you provide.

    • @jamescagney2713
      @jamescagney2713 ปีที่แล้ว +2

      should not have sold it in the first place.

  • @rubyjreads7503
    @rubyjreads7503 ปีที่แล้ว +34

    Finished my recall registration. I opted for a replacement air fryer. It's a good air fryer. Things happen. I applaud their efforts in taking care of their customers.

    • @jann3443
      @jann3443 ปีที่แล้ว +1

      Totally agree. I only started air frying in 2021 after watching Kathy's videos. I bought the Cosori per her recommendation. I love it and am not concerned at all about the replacement Cosori. I pulled out some sweet potato fries tonight to add to my dinner. Ooops! I don't have an air fryer now! Noooo! Hope the replacement gets here quickly.

    • @jamescagney2713
      @jamescagney2713 ปีที่แล้ว +3

      Total cash refund is the way to go and buy another make.

    • @ZoeBredan
      @ZoeBredan ปีที่แล้ว +1

      Did you get a new one yet?

    • @Janie65
      @Janie65 ปีที่แล้ว

      I followed all of the recall steps and got an acceptance from Cosori on March 4th and I still don't have a replacement. I wonder how long it takes?

  • @ChiTownGirl640
    @ChiTownGirl640 ปีที่แล้ว +1

    Thanks Cathy. This video was so helpful in filling out the recall information.

  • @flatophall
    @flatophall ปีที่แล้ว

    Thanks so much for making this video. I have one of the recall models. I probably could have bumbled my way through that form, but it made it so much easier seeing your instructions.

  • @cherylskates
    @cherylskates ปีที่แล้ว +4

    Thank you for posting this video! Sending it along to a friend that was having trouble submitting hers. I already submitted mine the day I got the email notification from Cosori. I really appreciate that Cosori was so proactive. Miss my air fryer already!

  • @sjs9354
    @sjs9354 ปีที่แล้ว +6

    Wanted to let you know that I had two recalled Cosori air fryers. So, Cosori replaced the red small one with the updated Pro ll larger 5.8. I chose the Cosori air fryer indoor smart grill, over twice the price, for my son instead of another air fryer. Corsair did me good. Thanks for all the recommendation and the videos.

  • @larrystreck2193
    @larrystreck2193 ปีที่แล้ว

    I frequent your channel often and found out about recall here. Thanks for that.
    Registered last Sunday and received approval by email this morning.
    Mine is being prepared to ship. This works and is not a scam.

  • @Connie-sh3kf
    @Connie-sh3kf ปีที่แล้ว +1

    Mine is already on its way! They made it easy . I appreciate there acknowledging the issue.

  • @elizabethb2503
    @elizabethb2503 ปีที่แล้ว +16

    Totally didn't know about this until I saw this! Thank you for this PSA. I'm sorry for those this affects, but good to see the easy replacement steps!
    This issue is a reminder that all appliances need to be used with caution & supervision.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว +3

      You're welcome!

    • @nryane
      @nryane ปีที่แล้ว +5

      Thank you, Cathy. It took me tons of time to do the registration online. I just wish the registration form would SHOW where mistakes are in the form. I had to go through the form several times - something I missed, or printed out incorrectly, etc. - but didn’t know until I COMBED THROUGH the WHOLE FRICKING THING! (Can you tell that I was frustrated?!!😊) There should be a message for each incorrect entry, so we know what is missing/wrong!
      I have the shaker reminder on my machine, but the model number is included in the recall. Sigh! Cutting the cord and re-taking the photos with it…! I suspect my form will be refused! BACK to the drawing board!!!

    • @nryane
      @nryane ปีที่แล้ว +4

      @@osakarose5612
      If you don’t work with computers, I get it. I guess you would have to go through the phone registration process and mail the information to the address they would give you.
      I’m 80 and have been using computers for over 40 years. Some websites/forms are just not built well. No forethought about what could go wrong in them.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว +1

      Oh no, that is a bummer!

  • @mcpiece123
    @mcpiece123 ปีที่แล้ว +3

    Thanks Kathy for making this video to reach more people. I was gifted a Cosori and I gifted someone else a Cosori because I love the brand that much. Both need to be recalled :( Safety first of course. At least the process to recall the device was very easy and streamlined. Best wishes.

  • @dianehall5345
    @dianehall5345 ปีที่แล้ว

    Good morning from New Hampshire! As a retired corporate Senior Buyer, I am pleased to see the Cosori recall and the clear instructions on how to replace the affected units. Also you have done a great job of assisting your viewers with this process. I have CP158-AF, but did not use it over the winter. I bought the air fryer to use in the summer to keep the heat out of the kitchen , along with a 6 qt Instant Pot.
    Otherwise, living in the NH woods, my winter goal is to "keep" the heat in the kitchen by using our vintage kitchen wood stove and propane range oven for baking. I will say that I like the convenience and concept of an air fryer, especially for sweet potato fries and fish. When my replacement arrives, I intend to follow your channel for tips and recipes. Thanks again for posting this video. ~ Diane

  • @nelsono4315
    @nelsono4315 ปีที่แล้ว

    mine is on the list. I took care of all the registration process and am waiting to hear back from Cosori. Thank You for this video!

  • @rhodalynn550
    @rhodalynn550 ปีที่แล้ว +4

    Thanks so much Kathy. I have the “safe” model. I love my Cosori and I’m happy I don’t have to “cut the cord.”
    They’re a great company

  • @sandyelder9110
    @sandyelder9110 ปีที่แล้ว +17

    I had registered mine when I bought it. I received an email from them regarding the recall and I also received an email from Amazon where I purchased it. I registered for the replacement yesterday and received an email from them today for an additional photo. That was a fast review of my registration. I am anxiously waiting for my replacement. I love my Cosori and have no reservations on using the new one.

    • @dianehall5345
      @dianehall5345 ปีที่แล้ว

      Sandy Elder- Hi Sandy from our farm in New Hampshire. Yes I have the CP158-AF . I had purchased it from Amazon, used the unit twice and put it away fro the winter, as I cook a lot on our kitchen wood stove. On the 23rd, Amazon emailed me with instructions on how to contact Cosori, which I did. Cosori did mention that I may not receive another CP158-AF, should they run out. An alternate unit will be shipped. That is ok with me. Good customer service and nice to see this video to help Cosori owners navigate the recall process. ~ Diane

    • @jamescagney2713
      @jamescagney2713 ปีที่แล้ว

      Be afraid.
      Be very afraid.

    • @dianehall5345
      @dianehall5345 ปีที่แล้ว

      James Cagney- After 30 years in electronics, I set my Cosori on our cold kitchen wood stove cast cook top. or outside on the picnic table. If it catches on fire in the house, we have a cathedral ceiling, so not going anywhere. But folks should use commonsense.

    • @lblack1961
      @lblack1961 ปีที่แล้ว +1

      I'm finding the photo issue really confusing. It would be nice if they specified the format and filetype they want of it. I'm not great at picture taking and it wouldn't take snapshots from my smartphone as is. :-(

    • @dianehall5345
      @dianehall5345 ปีที่แล้ว +1

      Linda B- Yes, the Cosori team emailed me back three times, asking me to take a new photo. Each time, they were not satisfied with the quality of the photo. The last time they said they wanted the "back" photo, because they could not see the cut cord. I have a Kindle, not a smart phone, so I have NO idea the size or clarity of the photo. Something is not right. Anyone else I forward a Kindle photo to has no problem uploading the picture. Cosori has not contacted me again. Maybe I'll receive a replacement. Maybe I won't. At this point, I am losing interest. ~ Diane

  • @dianemorgan2284
    @dianemorgan2284 ปีที่แล้ว

    Thank you so much Cathy! Deeply appreciate this information and your channel!! ✨💖✨

  • @portcity34
    @portcity34 ปีที่แล้ว

    Very kind of you to tell us about the recall and for all your instructions. Mine is on the recall--of course!

  • @debbiew263
    @debbiew263 ปีที่แล้ว +6

    I love my Cosori and will definitely purchase again. Got an email from Cosori and my recall replacement will be shipped in 48 hours (submitted Friday). Very impressed. Also received notification from Amazon later in the day.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว

      Wow wow!

    • @huladiva25
      @huladiva25 ปีที่แล้ว

      Wow that's awesome! I submitted mine on Thursday and it's still under review. Hoping for good news soon!

    • @almostmelissa4533
      @almostmelissa4533 ปีที่แล้ว +1

      Wow mine has been under review for 10 days!

    • @147Ptm
      @147Ptm ปีที่แล้ว

      @@almostmelissa4533 same here. 10 days as of today, did you receive any updates?

  • @marinacoertze8622
    @marinacoertze8622 ปีที่แล้ว +10

    Cathy, you are just the very BEST!! 💞💯👑Thank you for going through all the trouble making this video and making it so easy to get the right information as well as a walk-through of how to register. There can be a lot of hype, panic and misinformation during recall of products and you gave us everything we need in a nut shell! I registered according to your instructions and already received an email from Cosori acknowledging my registration and providing the registration number etc. Now I'm waiting for the replacement air fryer and wonder how I'm going to prepare food for the next 6-8 weeks because my air fryer worked very hard everyday and I'm sure it would have been okay because if it didn't blow up by now, it won't!!😅 Having said that, hats off to Cosori to take this drastic measure for the sake of their customers' safety.👒🎶

    • @dianehall5345
      @dianehall5345 ปีที่แล้ว

      Marina Coertze- I never got to use my Cosori very much. I'm a farm wife and had put it away for summer use. Do you have an Instant Pot? I use mine, along with conventional cooking to warm up our New Hampshire home. Sheet pan recipes ( found on You Tube) are another way to make easy meals. I hope your air fryer replacement arrives soon. ~ Diane

  • @lvwatchgal
    @lvwatchgal ปีที่แล้ว

    Thanks so much Cathy - I submitted my recall form yesterday. Now I hope for a timely replacement😊

  • @diannewi
    @diannewi ปีที่แล้ว

    Kathy, thank you for this thorough and informative video regarding the recall. I got on the air fryer train late and bought my Cosori in Nov. 2022. My model number is NOT on the recall list, but I did get a notice from Amazon where I purchased it. This is an important video,

  • @Wendyrocler
    @Wendyrocler ปีที่แล้ว +19

    My husband greeted me on the 23rd, when I crawled out of bed, with the recall notification that he had heard on the news. I checked online for the affected model numbers and was very relieved to see that my dual blaze was not on the list! Phew! I love that machine so much and bought it on your recommendation. Thanks for providing this timely and very important message on your channel for your many followers.

    • @bonniemcdaniel4224
      @bonniemcdaniel4224 ปีที่แล้ว +3

      Same here! My old Cosori broke ( handle broke off the basket) and I ordered the 6.8 quart Dual Blaze , mainly because of the larger size. I absolutely love it! Was so glad mine was not part of the recall.

    • @energeticsoulhealer888
      @energeticsoulhealer888 ปีที่แล้ว +1

      Cosori uses Teflon (PTFE). Hope you never get a pet bird, or have kids....

    • @williamjackson5942
      @williamjackson5942 ปีที่แล้ว

      @@energeticsoulhealer888 Everybody uses teflon!

    • @angiepattillo3599
      @angiepattillo3599 ปีที่แล้ว

      ​@@williamjackson5942 there are stainless steel interior air fryers.

  • @sagecreates470
    @sagecreates470 ปีที่แล้ว +6

    Thank you Cathy, its because of you that I started cooking with the cosori air fryer and I love your cook book. I registered my cosori for recall on Feb.25th after I saw it on our local news, it is now April 19th and I am still patiently.... waiting for my replacement fryer.

    • @lennythompson3919
      @lennythompson3919 ปีที่แล้ว +2

      Sage, I received mine in 5 days. Be sure to check you spam folder for emails from Cosori. They may have need more information or better photos from you. I was so impressed with their service. 🍀

    • @manong4328
      @manong4328 ปีที่แล้ว

      It’s been 4 months now. I’ve send it back in Feb. At the beginning of June I received email saying “process is done, this is the tracking #, and enjoy!” Enjoy what? Tracking number doesn’t works. When I’ve reached the delivery company they told me they have not receive the air fryer replacement yet (!). It’s now middle of June. Not only Cosori recall is a joke but if they think I’ll buy whatever it’s called Cosori again, well…think again. This Air fryer was a gift to someone. It is so embarrassing.

    • @saraunger4788
      @saraunger4788 4 หลายเดือนก่อน

      Hi. Did you ever receive your air fryer? I was going to do the recall but once I saw that I had to cut the cord I wanted to know first of I will really get one

    • @sagecreates470
      @sagecreates470 4 หลายเดือนก่อน +1

      Hi, I did receive my air fryer the end of April. I was the same as you, did not want to cut off the cord but it is necessary so chop it off!

  • @cynthiabellino7168
    @cynthiabellino7168 ปีที่แล้ว +1

    Thank you so much for this video ! I appreciate how concise and covering every step of the process.

  • @MelindaWaldrop
    @MelindaWaldrop ปีที่แล้ว

    Thank you Cathy for all that you do!!

  • @lisamosley7667
    @lisamosley7667 ปีที่แล้ว +35

    I submitted all my information last night, so sad to be without an air fryer but also thankful that nothing happened. Hopefully it will not take too long. It’s great seeing a company that is proactive in serving their customers.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว +4

      Try giving them a call? Their website gives this hotline info: 888-216-5974 Monday-Friday, 8 AM - 5 PM EST

    • @ZoeBredan
      @ZoeBredan ปีที่แล้ว

      ​@@osakarose5612 I had to complain to them, that I can't be air fryerless for their mistake. They are super slow

    • @michellewinter100
      @michellewinter100 ปีที่แล้ว +1

      I got mine within a week!

    • @dawnrannelli8671
      @dawnrannelli8671 ปีที่แล้ว

      ​@@michellewinter100 what model did they give you? Mines being processed so im curious as to what model we're getting instead

    • @kellypope782
      @kellypope782 ปีที่แล้ว +1

      @@michellewinter100 I received mine too

  • @CC-iv7uj
    @CC-iv7uj ปีที่แล้ว +5

    Poor Landfills, 2 million recalled air fryers!! That's tons of garbage.

  • @jenniferakridge7092
    @jenniferakridge7092 ปีที่แล้ว

    Cathy; thank you so much for your help with this recall. Your information was very valuable! Jennifer

  • @cindyarrington6787
    @cindyarrington6787 ปีที่แล้ว +3

    Thanks for all your work on this. I’ve had mine for 18 months, as a lifetime WW member I use it daily. My husband wasn’t happy about the replacement wait time and ordered me another, the newer one, which I got today. I’ve already used it twice today and can’t wait to get the replacement so I can run both for bigger meals. Love your channel!

    • @itakephotos1141
      @itakephotos1141 ปีที่แล้ว

      Mine was recalled, two days after I notified them and went through the steps I received an email that they will replace it.

  • @kazberries
    @kazberries ปีที่แล้ว +3

    I’m from UK and I saw the recall on their socials on 23rd Feb. The recall doesn’t include UK but I have the model CP158-AF thats been recalled. I contacted Amazon UK and they agreed to refund. I loved my air fryer 😢, had it for a year and its been so good and easy to use.

    • @alleyjonas6459
      @alleyjonas6459 ปีที่แล้ว

      You are very lucky, they are refusing to refund mine !

    • @beecee4435
      @beecee4435 ปีที่แล้ว +1

      The Amazon agent I spoke to today said they had been in touch with Cosori and been reassured that the ones sold in UK were unaffected. I don't understand why they would agree to refund. I imagine they must have been bombarded with requests and have since sought clarification.

    • @thegrumpyengineer3907
      @thegrumpyengineer3907 ปีที่แล้ว

      @@beecee4435 Interesting info from Amazon. It would not take too long for them to put something on the website saying UK not affected. Nothing on Trading Standards or the EU product safety website.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว +2

      They say it's just North America... another viewer thought it could be the different voltage? Others are finding success getting Amazon UK to refund.

  • @keri117
    @keri117 ปีที่แล้ว

    Hi Kathy, Thank- You for taking the time to make this video, as I'm sure some people my not have gotten their emails regarding the recall! Looking forward to when everybody gets their replacements and we can all start cooking up your wonderful recipes again! God bless you and your family 💕

  • @classykathy1
    @classykathy1 ปีที่แล้ว +1

    Hi Kathy: I called them today and finally got through. They were very kind and helpful. I don't know why but for some reason it just wasn't going through on my computer. However, while I had them on the phone, they helped me get through the steps to getting the air fryer registered. They sent me the registration number, and everything went through. I was so upset but now I am back to being a very happy camper. Thank you for all your help and the great video.

  • @lauragarmon6969
    @lauragarmon6969 ปีที่แล้ว +10

    Update #2: I just received my replacement Cosori. It took 30 days from the day I first made my claim until I received it this morning. My original air fryer was the 3.8 qt model. They replaced it with the bigger Pro Gen2 5.8 qt air fryer. Needless to say, I am happy with the replacement. It is a better model than my original.

    • @corlissyamasaki3476
      @corlissyamasaki3476 ปีที่แล้ว +1

      Oh I would LOVE an upgrade! Really miss cooking with my air fryer .

  • @DonnieReno
    @DonnieReno ปีที่แล้ว +5

    My original air fryer, the 5.8 was on the list. But last Black Friday I had bought a Dual Blaze and the 5.8 was retired to the garage, awaiting my decision on what to do with it. I don’t have tons of counter space and with just two of us, the DB is plenty. So I cut the cord of the 5.8 and chose the dehydrator as a replacement because I didn’t need anything else available. I’m happy to not be without an air fryer while waiting for the dehydrator.

  • @betterpizza
    @betterpizza ปีที่แล้ว +1

    Thanks, Cathy! This is a great service to your viewers. Somehow I missed it on the news, so score one for TH-cam, and your channel in specific! (Now to figure out a substitute meal for dinner, because I just cut that cord...!)

  • @wisconsinbound2123
    @wisconsinbound2123 ปีที่แล้ว

    Good video My CD158 was already just replaced . My inner basket coating was coming off. My unit was under warranty having got it for Xmas. I was sent CP 168 AF. Their support is wonderful

  • @jann3443
    @jann3443 ปีที่แล้ว +3

    I rec'd an email from Cosori. My recall registration is completely finished. I just verified my address for them. I LOVE my Cosori. I use it 6-7 days a week. So, yes, I'm already going thru withdrawal.😔 I think Cosori's decision is commendable. Great customer service!

    • @FJF119
      @FJF119 ปีที่แล้ว +1

      Time to check out the Ninja brand air fryer ................................................

    • @Cornwall3
      @Cornwall3 ปีที่แล้ว

      ​@@FJF119read reviews. Ninja has terrible reviews. Not reliable and they don't support like cosori.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว

      Personally not a fan of the Ninja I tried with the round basket. These are the ones I have tried/used that I like: amzn.to/3lZDB9H

  • @davidharris3459
    @davidharris3459 ปีที่แล้ว +3

    I have one, did everything on the recall, waiting for a new one

  • @greghouston6344
    @greghouston6344 ปีที่แล้ว +1

    Thank you! Thank you! You couldn’t have made it any clearer or easier. We appreciate you so much.

  • @1ycj
    @1ycj 8 หลายเดือนก่อน

    I just came across this video and I’m happy I did. I have 2 Corsori air fryers. I will definitely check tomorrow on both. Thanks so much for your attention to detail and tenacity about the recall for the Air fryer. I will update you when I check them. Thanks for letting us know.👏🏼👏🏼👏🏼👏🏼

  • @bodaciuos357
    @bodaciuos357 ปีที่แล้ว +5

    took way too long for me. I lost my pacient and bought a insta pot air fryer . , sorry i wont be buying cosori again. and i really did like their air fryer.

  • @MaintainingMichele
    @MaintainingMichele ปีที่แล้ว +8

    Registered mine the 1st day and already half way through the review process. Having withdrawn symptoms but grateful for Cosori's customer service and allegiance to the safety of their customers~

    • @citybright8925
      @citybright8925 ปีที่แล้ว

      Allegiance? No, they waited until more than 200 customers reported fires and burning, ncluding personal injury and property damage. They had no choice but to recall or get heavily fined (and sued).

  • @riffraffsrc
    @riffraffsrc ปีที่แล้ว +1

    Thank you Cathy! Mine actually stopped working a few days ago and it is covered in the recall, I registered, thanks again! 😊

  • @charlotteroach7781
    @charlotteroach7781 ปีที่แล้ว

    Thank you so much for taking us through it step by step. It made it a lot easier.❤

  • @mariannebrowne7398
    @mariannebrowne7398 ปีที่แล้ว +3

    Did the recall and got a thank you email am waiting for a second email from Cosori that I should get in 5-7 business days

  • @EFR1616
    @EFR1616 ปีที่แล้ว +3

    Correction I misspoke when saying Amazon would email, there are some who didn’t get an email. My apologies. Original post - Thank you for talking about this and not ignoring it. I had purchased mine on Amazon and that is how I learned about it via an email from it. So anyone who got theirs that way if you didn’t get an email you are safe. I was bummed because I work 2 full time jobs my air fryer makes all my meals so it gave me the opportunity to purchase a newer smaller version to use while I wait. Ideal, no, i work two jobs for a reason but I can’t go without one so I’m choosing to look at it as my opportunity for a newer one with fancier features lol.

    • @casandravianey
      @casandravianey ปีที่แล้ว

      Not necessarily, purchased mine on Amazon and didn't get an email

    • @EFR1616
      @EFR1616 ปีที่แล้ว

      @@casandravianey oh wow! Thanks for correcting me.

    • @gloreese
      @gloreese ปีที่แล้ว +1

      @@EFR1616 purchased mine from Amazon and no email, but next time going to Amazon website after seeing recall notice on Facebook, Amazon notified me in big lettering near top on Home Page that an item I had purchased was recalled (included photo of the Cosori AF that I had purchased).

  • @lodhi589
    @lodhi589 ปีที่แล้ว

    Thanks, A lot today I submitted my COSORI Airfryer CPI58-AF Recall from Orlando Florida

  • @S1L3NTG4M3R
    @S1L3NTG4M3R ปีที่แล้ว

    Thanks Cathy. Always so helpful. Keep up the great job...

  • @pramuskrieg1486
    @pramuskrieg1486 ปีที่แล้ว +5

    Very simple to do! I love my air fryer, but it sure was difficult for me to “cut” the cord!! Patiently waiting for the replacement air fryer!

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว +3

      Ah, I know. Such a bummer!

    • @jann3443
      @jann3443 ปีที่แล้ว +4

      Me too! I held my breath as the scissors clamped down! I sure hope the replacement arrives quickly!

    • @marylogue7478
      @marylogue7478 ปีที่แล้ว

      Did they tell you right away. I filled it out and hit submit but tge nothing. I doubt I will get a replacement.

    • @pramuskrieg1486
      @pramuskrieg1486 ปีที่แล้ว

      @@marylogue7478 I would resubmit…it should reply that it has been accepted….if not, call the customer service number!

    • @pramuskrieg1486
      @pramuskrieg1486 ปีที่แล้ว

      @@jann3443 They say replacement is max 6-8 weeks! Yuck! Have to use my oven 😢😢

  • @billwall2739
    @billwall2739 ปีที่แล้ว +6

    Hi Cathy, I have been on chat with Amazon UK this morning. I thought I would share their reply:-
    Amazon takes product safety very seriously. The manufacturer has notified us that the recall only impacts models found in the US, Canada and Mexico and does not impact models found in Europe. If this changes we will inform you of any such recall for your purchases.
    Regards Bill

    • @tonycharlton4296
      @tonycharlton4296 ปีที่แล้ว +1

      In the UK we don’t seem to have been affected but it is worth checking occasionally in the coming weeks. Thank you for sharing your answer from Amazon.

    • @margking5482
      @margking5482 ปีที่แล้ว +1

      Thanks for sharing this. Please if you have an update please post it.

    • @hiba4301
      @hiba4301 ปีที่แล้ว

      @@margking5482 Cosori has stated that none of the models on sale in the UK are affected by the recall. 'The recall ONLY involves those models manufactured for and sold in the U.S., Canada and Mexico,' Cosori said in a statement. 'This does not impact the models manufactured for and sold in other regions, including UK, Europe, Asia and Australia.
      'All of COSORI products are rigorously and routinely tested for consumer safety and are in full compliance with UK & European CE standards. Please rest assured to continue to use it.'

    • @hilalozen_
      @hilalozen_ 7 หลายเดือนก่อน

      Hello it means they are not dangerous ? I am going to buy one of those which was recalled in USA. I’m thinking of buying them in Slovakia or in Turkey. So if I buy them in these countries it means they are not dangerous even though they are the same model with those which were recalled.

  • @barbarastraley6168
    @barbarastraley6168 ปีที่แล้ว

    Thank you Kathy for doing this!

  • @brucebinette6986
    @brucebinette6986 ปีที่แล้ว +1

    Fortunately my is not part of the recall, it’s a 4 qt model. I would like to thank you for taking the time to inform us of the recall. Il is a “wonderful” value added service you provide! Awesome! 🇨🇦

  • @emailmydoc
    @emailmydoc ปีที่แล้ว +3

    I can't believe that its been over three weeks and after two calls to the center, there has been NO MOVEMENT WHATSOEVER by Cosori. Needless to say, I am very dissatisfied because I had to stop using the machine in order to cut the cord and so I am without the air fryer which I use almost daily. How can I trust this company, particularly when they SAID they would move swiftly (within 5 business days)?

    • @ryanstalcup7093
      @ryanstalcup7093 11 หลายเดือนก่อน

      Anything ever get figured out?

  • @Shannon__M
    @Shannon__M ปีที่แล้ว +3

    UPDATE ON MY REPLACEMENT:
    Just had the replacement delivered! Took only 9 days days from start to finish! (JUNE 5 applied online- & delivered June 13).
    So happy. Can start Air
    Frying again. 🎉

  • @micheleselvage8873
    @micheleselvage8873 ปีที่แล้ว

    YOU are totally AWESOME helping people, mine is not on the list thank goodness! Keep up the fabulous work dahlink 💯💞

  • @MrNikibilly
    @MrNikibilly 9 หลายเดือนก่อน +1

    Finally, they got back to me and they're shipping me a new one. I have a little tip to everyone. The basket on the old casauri that been recalled. I took the handle off the insert and saved it as an extra basket. I'm not sure which unit I'm going to get, but maybe some of you can save the entire pull out basket as a second basket, but I know that taking the handle off the insert will serve as a second basket while throw it away. Mine looks brand new. Have a good day everyone and happy air frying

  • @denbeesewswhat9841
    @denbeesewswhat9841 ปีที่แล้ว +9

    Hi Kathy, Thanks for putting this up. I am in the UK and we have a cosori air fryer CP158-AF (which we absolutely LOVE btw) however having checked online it doesn't look like the UK is included in any return programme at this time and I am wondering if its because we run on 220v here so the wiring (which appears to be the issue) will be different. However I will be keeping an eye on things to see if the UK gets added to the list. Thanks again for putting out great content 👍

    • @annycarchrie2013
      @annycarchrie2013 ปีที่แล้ว +3

      I am the same

    • @fredglaser
      @fredglaser ปีที่แล้ว +2

      @@annycarchrie2013 same here!

    • @ladysaskiadebruijn7153
      @ladysaskiadebruijn7153 ปีที่แล้ว +2

      I was wondering the same here in the Netherlands. I have emailt them and hope to hear soon.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว +3

      Yes, it's definitely been confusing for our friends in Europe who have air fryers of the same model! I know some are contacting Amazon.uk and asking for a refund. But that is a good point... different voltage could be the reason they are not recalled.

    • @gillsimpson4976
      @gillsimpson4976 ปีที่แล้ว +2

      I'm the same too. Will contact Corsori on Monday and see what they say about UK models. Thanks for letting us know.

  • @mewregaurdhissyfit7733
    @mewregaurdhissyfit7733 ปีที่แล้ว +9

    I'm sure Cosori doesn't want to lose their customer base they've gotten from their super fans like our favorite Air Frying chef here and their followers! Plus, it's nice to know they are taking responsibility for their products. I thought the era of honest business was dead and gone.....it's nice to see this company taking care of its products and those that use them.
    And of course, Ms. Cathy is always keeping us all INFORMED about everything going on in the world of air fryers and cooking with them. She's just as wonderful, to pass on all this information. You know she's one of the GREAT "toobers" when she takes care of her viewers and fans!!
    All Hail The Queen of Cosori!!! 👸

  • @debbief1271
    @debbief1271 ปีที่แล้ว +1

    Thank you for posting this video. Very informative and easy to understand. Love all your videos. They too are informative and easy to follow. My husband thanks you for all the new ideas to cook. ❤

  • @mreloquent9621
    @mreloquent9621 ปีที่แล้ว

    Thank you soooo much Cathy, this information you provided was more than helpful!!

  • @michellewilliams9675
    @michellewilliams9675 ปีที่แล้ว +3

    It's sad to not use my favorite appliance for so long, but am happy they are being overly cautious. One bonus is if you get another one, you will probably have an extra basket now!

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว

      Ah, I know! If they send the CP358 as the replacement, the basket for the CP158 won't work. They are slightly different sizes. 🙄

    • @jamescagney2713
      @jamescagney2713 ปีที่แล้ว

      Overly cautious?
      You want your house burnt down with your kids inside before it becomes an issue ?

  • @g.d.anonymous8235
    @g.d.anonymous8235 ปีที่แล้ว +5

    Amazon was very quick about notifying me on my recalled Cosori, so I immediately followed all of the steps to get a new one. The one aspect of this, which I'm not happy about, is they cannot guarantee that I will get a white one instead of black. It wasn't the easiest to get white in the first place, so hopefully Cosori will follow-through with good customer service.
    I had been using my air fryer for just about everything: breakfast and dinner! So, you're right. I'm going through withdrawal.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว

      Ah, so sad!

    • @judebrown4103
      @judebrown4103 ปีที่แล้ว

      Yes that would be my issue too. Wouldn't want a big black box in my tiny kitchen, the white looks lovely though. Thankfully, so far in the UK I've not had a recall notice.

    • @ligmajohnson1746
      @ligmajohnson1746 ปีที่แล้ว

      the ones they are sending are red

    • @citybright8925
      @citybright8925 ปีที่แล้ว

      @@ligmajohnson1746 How do you know that?

  • @renehalstead3522
    @renehalstead3522 ปีที่แล้ว

    Thank You Kathy!!!!

  • @carolinecross4006
    @carolinecross4006 ปีที่แล้ว

    I got mine ever since I started watching you. I filled out my registration.

  • @judebrown4103
    @judebrown4103 ปีที่แล้ว +3

    Hi Cathy, well done to you and to Cosori for putting this out there.
    I'm slightly concerned and confused though as I'm pretty sure I have the model without the Shake button on the left but I'm in the UK.
    I bought it from Amazon UK, does that mean it's ok , do you think? I do hope so because sorting it out through the method you demonstrate would be very difficult for me!
    Love your channel and thanks again for this alert.

    • @maureentaphouse5206
      @maureentaphouse5206 ปีที่แล้ว

      get in touch with Amazon as people have posted that this is what they've done on a UK news article. Amazon arranged refund/replacement very quickly

    • @Cornwall3
      @Cornwall3 ปีที่แล้ว

      They have a Facebook group and this was asked. A cosori rep said it only affected those in the USA. Can't hurt to double check.

    • @beecee4435
      @beecee4435 ปีที่แล้ว +1

      I too bought from Amazon UK. They have just reassured me and said, although my machine's model number is on the list, the problem does not affect those bought in UK and it is safe to use. Thanks Kathy for the heads up 👍

    • @judebrown4103
      @judebrown4103 ปีที่แล้ว +2

      @@beecee4435 I'll take that, thanks. 👍

    • @judebrown4103
      @judebrown4103 ปีที่แล้ว +4

      @@hannamccarthyh yeah, I must confess the Daily Mail wouldn't be my go-to for accurate reporting. Looking at other comments I think I'm going to carry on using with caution, observation and unplugging when not in use.

  • @naomiwhite5725
    @naomiwhite5725 ปีที่แล้ว

    Thank you for the details of the recall and replacement. I’ll share your video with my family & friends. ❤

  • @kellyharvey8114
    @kellyharvey8114 ปีที่แล้ว

    thank you so much for letting us know, mine did smoke a little just last week, but i thought it was too much oil. i am going to take care of all that you showed.

  • @fuzzylon
    @fuzzylon ปีที่แล้ว +4

    Does anyone know why the recall only applies to Canada, USA and Mexico?
    My air-fryer has one of the recalled model numbers, but I live in France (I have the European voltage version with a French plug). So, I guess I'm OK, but I don't feel very comfortable.
    By the way, when you cut your power cord off your air-fryers be careful what you do with them - if a child plugged it in to an outlet they could shock themselves with the bare end.

    • @empoweredcooks
      @empoweredcooks  ปีที่แล้ว +1

      They say it's just North America... another viewer thought it could be the different voltage? Another viewer just went thru Amazon UK to get a refund.

    • @harryrobinson713
      @harryrobinson713 ปีที่แล้ว +1

      I have read a lot about this, on reddit there is a user who seems to be knowledgable, the actual problem is inside the unit where the power cord connects to the electronics of the air fryer, and it is only on the 110v units. He went on to say it is a poor connection and there is inadequate or no heat insulation on the connection on the older 110v models. The wiring is different for 220v so they do not have the same problem. And as you probably know electrical safety requirements are much more stringent in the UK/Europe lol

    • @fuzzylon
      @fuzzylon ปีที่แล้ว

      @@harryrobinson713 Thank you for your message. That is very helpful to know.

  • @ColeenCarswell
    @ColeenCarswell ปีที่แล้ว +3

    I submitted my information online on February 28 and just today, April 13, I received an email stating my replacement is being processed so will take anywhere from 6-8+ weeks to be processed and shipped. What!? This means I will be without the use of my air fryer for up to 4+ months! Ugh! Well, at least I am getting a brand new one. By the way, I had a RED air fryer and was given the option to wait up to 6 months for the same color or I could take the BLACK air fryer as a replacement which are in stock now. This is taking wayyyyyy too long.

    • @redsgal21cinci16
      @redsgal21cinci16 ปีที่แล้ว +1

      Yep same. This is ridiculous and not so easy of a process. I wish they’d just send me a check to by a different one at this point.

    • @ColeenCarswell
      @ColeenCarswell ปีที่แล้ว

      I was so excited that it arrived earlier than they stated, and once received, my replacement arrived with the box punched in on one side and the air fryer is damaged. The plastic on one side of the air fryer is cracked with chunks of broken plastic pieces loose. Sigh.

  • @toydupree3557
    @toydupree3557 ปีที่แล้ว

    My dual blaze unit is not included in this recall, but thank you so much for making this video to clarify the info for all of us! You rock!

  • @tonyjackson9653
    @tonyjackson9653 ปีที่แล้ว

    I bought the Duel Blaze based on your reviews in November. Glad I didn't choose a recalled unit. Have to commend Cosori for being proactive.

  • @CarlosAlvarez-co8lg
    @CarlosAlvarez-co8lg ปีที่แล้ว +3

    I registered my air fryer and for the last two months it hasn’t moved from final confirmation.

    • @martinsuhadolnik7037
      @martinsuhadolnik7037 ปีที่แล้ว +3

      Same here. They keep giving me the runaround. NOT HAPPY!

  • @16gauge90
    @16gauge90 ปีที่แล้ว +4

    When I was looking to upgrade from my basic air fryer I came across some reviews of the Pro that mentioned melting and fire hazard. I got the Pro II instead. Looks like I lucked out.

    • @lindapetersen379
      @lindapetersen379 ปีที่แล้ว

      Thanks Dear,..I can't live without my airfryer and this video was very helpful...wonderful that the manufacturer is stepping up replace defective units...

    • @lindapetersen379
      @lindapetersen379 ปีที่แล้ว

      Checked my unit and it is on the recall list..I must have a airfryer and 6-8 weeks without one just doesn't work..so upgraded to another Cosori with accessories...will gift the replacement unit..thank you,Dear for all the info to help me pick my next Cosori!

  • @persimmonpuddin
    @persimmonpuddin ปีที่แล้ว

    thank you for addressing this issue

  • @mmsdcb9081
    @mmsdcb9081 ปีที่แล้ว

    This is so good to know! Thank you for letting us know! I checked my dual blaze cosori number and it’s not on the list! I really like my air fryer and I am so glad to know it’s not on the list!

  • @wendieconliiffe
    @wendieconliiffe ปีที่แล้ว +3

    I have been waiting since feb 24 th. Uggg I miss my air fryer

    • @wendieconliiffe
      @wendieconliiffe ปีที่แล้ว +1

      They say it’s being processed for 2 months now !!!

    • @wendieconliiffe
      @wendieconliiffe ปีที่แล้ว

      I am ready to give up and not support COSORI ever again ….. this is not right

  • @jamiel1023
    @jamiel1023 ปีที่แล้ว +4

    I've been waiting two months now and Cosori said it could be another 6-8 weeks. The company is just trash.

    • @willy2051
      @willy2051 ปีที่แล้ว

      I got mine very quickly, don’t forget there is thousands or hundreds of thousands to send out and you have to meet the requirements

    • @jamiel1023
      @jamiel1023 ปีที่แล้ว

      @@willy2051 I met all requirements back in February and still have not received my replacement (it hasn't even shipped). They don't even have tracking information. Terrible company - I'll never buy another Cosori product

    • @willy2051
      @willy2051 ปีที่แล้ว

      Sorry you had a bad experience with Cosori but my experience was very good. I sent all required information and received the same size replacement shortly after

    • @jamiel1023
      @jamiel1023 ปีที่แล้ว

      @@willy2051 Thats great for you - other folks have been waiting 4 months and that's unacceptable

  • @csantos5784
    @csantos5784 ปีที่แล้ว

    Thank you for the information I was notified by Amazon about the recall but your information made it easy to fill out the forms and take the pictures

  • @benji2886
    @benji2886 ปีที่แล้ว +1

    Thank you, I bought the second model that's not in recall off your recommendations! Good call

  • @kctyphoon
    @kctyphoon 10 หลายเดือนก่อน +3

    So Cosori has better standards then Pfizer.

  • @jmontoya6661
    @jmontoya6661 ปีที่แล้ว

    Thank you so much for putting the information out to all of us! I saw your message and immediately checked my model number and thankfully our Cosori Pro II is safe! I’m sorry for those affected, but please be safe and get a new replacement. I’ve had a situation years ago where my microwave caught on fire and that was scary.

    • @jamescagney2713
      @jamescagney2713 ปีที่แล้ว

      Buy crap, buy twice is the saying.

  • @PeppermintPatty1405
    @PeppermintPatty1405 ปีที่แล้ว

    Video is very helpful. I did the recall and opted for another one as replacement. Couldn’t wait for the weeks so I tried an USA brand till my new one comes. Nothing wrong with two!!

  • @patrickmiddleton5182
    @patrickmiddleton5182 ปีที่แล้ว

    I have received my new cosori air yesterday from the recall. Very impressed with the company

  • @TheRealMACA
    @TheRealMACA ปีที่แล้ว +2

    I just bought my first airfryer and subbed to your channel at the time. Thx for doing this! Cool channel! Mine is a Gourmia. Very good to hear about the replacement-and their initiative to correct the issue!

    • @LawNerdAmber
      @LawNerdAmber ปีที่แล้ว +2

      Mine is also a gourmia, but I still unplug that thing when I'm not using it