I dropped by the Headquarters in BC from Ontario to enquire about my ebike on Sept 9th and was told it would be delivered to my home by Sept 16th. ( in person & by email) Followed up on Sept 23rd - not shipped Sept 27th - called and the ebike was just shipped, got an email with a tracking number but the number is invalid. Returned the email but no reply. Oct 1st- where is the ebike? I sure hope the ebike is better than the customer service because the service is terrible!
Update … the link Dost sent was for FedEx but they shipped the bike with Western Canada Express…go figure why the link didn’t work. I would look elsewhere
We just got our DOST DROP bikes and we are having an issue with the batteries. DOST company advertise up to 75 miles and we are only getting 20 miles?? our RAD Runners would last longer? The company tells me that the battery and the bike need to get to know each other and once that honeymoon is over i should get more miles... i dont buy that!
I have my bike .... love it! They have videos for everything, and if you call, they are amazing. Just the Customer Service alone is above any thing I have ever experienced. The product they make is everything I’ve ever wanted in a ebike and more. Amazing :-)
I will receive my Fist bike in November... Excited... Dost is quality! According to electric review, The founders are from other EBIKE companies, and they created this bike based on what they see people need. The reviews from electric reviews are all positive, and Mikey and other there say this is an amazing bike. 👍👍👍
Just got my bike!
I dropped by the Headquarters in BC from Ontario to enquire about my ebike on Sept 9th and was told it would be delivered to my home by Sept 16th. ( in person & by email)
Followed up on Sept 23rd - not shipped
Sept 27th - called and the ebike was just shipped, got an email with a tracking number but the number is invalid. Returned the email but no reply.
Oct 1st- where is the ebike?
I sure hope the ebike is better than the customer service because the service is terrible!
Update … the link Dost sent was for FedEx but they shipped the bike with Western Canada Express…go figure why the link didn’t work.
I would look elsewhere
We just got our DOST DROP bikes and we are having an issue with the batteries. DOST company advertise up to 75 miles and we are only getting 20 miles?? our RAD Runners would last longer? The company tells me that the battery and the bike need to get to know each other and once that honeymoon is over i should get more miles... i dont buy that!
They don't honor the hassle free policy if you need repairs. They will reimburse you instead.
I have my bike .... love it! They have videos for everything, and if you call, they are amazing. Just the Customer Service alone is above any thing I have ever experienced. The product they make is everything I’ve ever wanted in a ebike and more. Amazing :-)
That’s good to know, but I think it sucks that they charge your credit card in full when they don’t even ship for months.
Is there a way to try it before buying? We live in PoCo.
I just got my kope and ordered a drop too. I loved the ride and the finishes on the bike were well done. I'm very impressed with the tires also.
I will receive my Fist bike in November... Excited... Dost is quality! According to electric review, The founders are from other EBIKE companies, and they created this bike based on what they see people need. The reviews from electric reviews are all positive, and Mikey and other there say this is an amazing bike. 👍👍👍
Just unpacked our new bikes, the look great! Thanks DOST for great packing and shipping!
Amazing! These bikes look awesome!
Dost doesn't honor the hassle free policy. Stay away!
I love my dost bike