Call Center Tips: How To Ask The Right Questions
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- เผยแพร่เมื่อ 4 ต.ค. 2024
- Asking the right questions from your customers is crucial for you to get the right answers. Getting the right answers means that you will be able to resolve the customer's concern faster. Aside from that, you will also earn the customer's trust because he or she will feel that you know what you are doing. So in this video, I talk about 5 tips on how to ask the right or relevant questions. Hope it helps! :)
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Thanks so much for watching. See you again!
probe and acknowledgement are the most important part of the call. This will help to sort out the problem.
I know Im asking randomly but does any of you know a way to get back into an Instagram account??
I was dumb forgot my password. I would appreciate any tips you can offer me.
Great tips I never thought the way you ask the right questions matters but now I see how! Loved your energy and overall feel of the video. I’m a video creator myself (i focus on helping small creators grow their channels) and I always try and support my fellow creators and sub of the content is good and you definitely have great content so you just earned yourself a new sub!
Tom Nash Hey Tom, thanks for your input and feedback. Appreciate it! Happy to sub back and looking forward to more of your contents. 💯
In glad I found your channel because I have a problem with asking the questions and listening and I'm going to watch the listening video as well.
Happy to help in that aspect! Thanks for watching sweet marie! ❤🙂
@@ReaNinja you welcome 😁
thanks for the tip! I'm a newbie in the industry and this is a great help!
Thank you very much this is very helpful ! Wish I can apply this in my training
a good refresher for me. great tips and advices!
I've learned a lot from this video! Thanks
Oh ! I'm having my training right now and one of your videos was used as a reference.
Which company? 💗
Thank you! This is a BIG HELP. 😊
You're welcome 😊
Thanks a lot Rea! I like when you sing ;)
Thank you for sharing this! 😊
You're welcome, Grace! ❤
Hi ms rea i really liked all of your videos here it was really helpful and it benefits me a lot..can you share about some common surprising questions that might ask in a call center interview? Like for example how can describe the clouds to a blind person something like that.
Thank you and hoping for your positive response godbless
Check out my home tab for the playlists. I have lots of videos about that. Thanks for watching Enzo! 😊
@@ReaNinja hi.. Where do i find it? What is the title of the video... By the way thank you so much for your reply
This video helps me a lot. Im planning to apply again in a call center. Hoping to get hired because I didn't pass my previous application.
Best of luck! :)
It takes a lot of try sir, dont expect to win for the first time, it doesnt work like that.
I'm really hardly respond to my customer's situation,, I'm just good in greeting, verification, and recap 😂😂😂 I'm mark down in the middle of the convo...
I feel you😅
You're not helping. You realize that?
Thank you rea 😘
Okay lang ba kung nagi-stutter ka sometimes lalo na kapag nervous ka ss call center? Do you someone like who stutters sometimes but still got hired by the BPO company?
Sometimes is okay as long as you can still be understood.
Good Job .it was helpful. i like if
💝💞 🌹⬅️ for you . Thank you for every piece of advice.
Can you make a video on small talk questions
can you teach me what spiels can I apply for revoking a subscription and how to offer some promo to change the customer revoking the subscriptions.. THANK YOU.
MORE POWER!!
Great content. Do you have anything for sales?
Thank you!! Not yet. 🙂
Are these questions for tech support or they are for all customer services positions ?. Because thanks God i work for nestpend's campaign. It's about prepaid cards Visa and MasterCard.
Thnk you! I love this!!!
Welcome. Thanks for watching.
Call Center Ninja can you please give us an audiovisual example on how to look lively when conversating with a customer. I am concern about my monotonous voice. My trainer told me that I need to learn on being warm and gentle. It’s just that I am not sure how to do it.
I really like this page and the informations that you have been sharing. It’s really helpful. I am so thankful that you made these videos. Thank you so much.
I will put that on my list of videos to make. Thanks for the suggestion! 🙂
Happy to know that! I'm glad that my videos help you. Thanks for your support. 💗🙏
This part is where i struggle the most.. my braincells wont cooperate
please, make it straight forward. para ‘di masyado mahaba videos mo.
friendly advise.
5 years ago pa naman tong video hehe. Uso pa ang intro. My videos are shorter now. Thanks